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2015

Marjan Island Resort & Spa managed by Accor Hotels

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Excellent
Based on 212 reviewsSee what guests said
8.2
83% would recommend to a friend
Marjan Island Resort & Spa managed by Accor Hotels
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Lobby
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Lobby
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8.2 Excellent guest rating
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"Nice staff and service"

MohammadUnited Arab Emirates
Interior view
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8.5 Excellent location
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8.5Location
  • Private beach

  • Free Wi-Fi in all rooms

  • Sauna

  • Steamroom

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Room choices
3 Bedroom Suite
...
  • Sea view
  • 160 m²/1722 ft²
  • 2 single beds and 1 double ...
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Three - Bedroom Suite
...
  • Sea view
  • 160 m²/1722 ft²
  • 1 double bed
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2 Bedroom Suite King Bed
...
  • Sea view
  • 115 m²/1238 ft²
  • 1 king bed
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Suite King Bed
...
  • Partial sea view
  • 76 m²/818 ft²
  • 1 king bed
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Suite 2 Single Beds
...
  • Partial sea view
  • 76 m²/818 ft²
  • 2 single beds
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Premium Room King
...
  • Partial sea view
  • 44 m²/474 ft²
  • 1 king bed
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Superior Room with King Bed
...
  • Partial sea view
  • 40 m²/431 ft²
  • 1 king bed
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Superior Room 2 single Beds
...
  • Partial sea view
  • 40 m²/431 ft²
  • 2 single beds
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Junior Suite with King Bed
...
  • Partial sea view
  • 30 m²/323 ft²
  • 1 king bed
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Junior Suite Twin Bed
...
  • Partial sea view
  • 30 m²/323 ft²
  • 1 king bed
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Verified guest reviews

Agoda Reviews (212)
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Cleanliness8.5
Facilities8.3
Location8.5
Room comfort and quality8.5
Service7.8
Value for money8.0
Food and dining7.8
Provided by verified guests of Agoda
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5.6
Maciej from Poland
Couple
Superior Room 2 single Beds
Stayed 2 nights in August 2017
Far from attractions and non-licensed
Not great for couples or individual tourists. The hotel is very noisy with a lot of families and children. The rooms are a bit dated and there is little to do. Most of the fun places and licensed restaurants that serve alcohol are near Hamra Village, so if you are looking for decent downtime in a relaxing atmosphere you should avoid this part of the island and rather stay away.
Reviewed August 20, 2017
Dear Maciej, Thank you for your feedback! I was sorry to learn that your stay on this occasion fell short of your expectations and I apologize for the inconveniences which may have caused you. Rest assured that my team are doing the appropriate measures to address your concerns. Please accept our sincere apology. Marjan Island Resort and Spa as advertised on our website is a family oriented and alcohol free resort. However, in the absence of alcoholic drinks, we offer alternative beverages based on natural ingredients like fresh fruits, raw vegetables and cool herbal tea mixtures. Your feedback is invaluable in our efforts to assess and continually improve the quality of our service. I hope that we will have the opportunity to welcome you back in our hotel and better meeting your expectations in the future. Thank you for staying at Marjan Island Resort and Spa! Sincerely, Yasser Ahmed General Manager Marjan Island Resort and Spa, managed by AccorHotels
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Marjan Island Resort & Spa managed by Accor Hotels
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4.8
Ali from Pakistan
Business traveler
Superior Room 2 single Beds
Stayed 2 nights in April 2017
Its OK
Staff is less, hotel is over crowded, they don't make up the room even till 6pm, have to call again and again, there are better options available around this hotel
Reviewed August 16, 2017
Dear Ali, Thank you for your feedback sent thru Agoda! I was sorry to learn that your stay on this occasion fell short of your expectations and I apologize for the inconveniences which may have caused you. Rest assured that my team are doing the appropriate measures to address your concerns. Please accept our sincere apology. Your feedback is invaluable in our efforts to assess and continually improve the quality of our service. I hope that we will have the opportunity to welcome you back in our hotel and better meeting your expectations in the future. Sincerely, Yasser Ahmed General Manager Marjan Island Resort and Spa, managed by AccorHotels
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Marjan Island Resort & Spa managed by Accor Hotels
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8.8
Nawaf from Kuwait
Family with young children
Superior Room with King Bed
Stayed 4 nights in July 2017
Vacation
I don't have word to discription how is this resort is great , more than that they really take care of there customers hospitality, I never thought this could be happen with me when I saty , I really advice anyone to stay in this resort
Reviewed July 09, 2017
Dear Nawaf, We are very pleased that you had a great stay with us! I will certainly pass on your comments to my team and I know that they will be delighted to learn that their efforts have been appreciated and remembered. We welcome all feedback that we receive from our guests which help us to recognize and reinforce excellent service within the team. Once again thank you for staying with us and we hope to welcome you again soon at Marjan Island Resort and Spa! Sincerely, Yasser Ahmed General Manager Marjan Island Resort and Spa, managed by AccorHotels
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Marjan Island Resort & Spa managed by Accor Hotels
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4.4
Issa from Oman
Group
Superior Room 2 single Beds
Stayed 2 nights in June 2017
Hotel Managment is less than 3 Star Hotel
They need to improve a lot in terms of hotel management. They can be much more better. The check-in took 3 hours and the reception wont explain on the available facilities, restaurants...etc. The hotel and food is too expensive In general they are not professional in hotel management
Reviewed July 02, 2017
Dear Issa, Thank you for your feedback sent thru Agoda! I was sorry to learn that your stay on this occasion fell short of your expectations and I apologize for the inconveniences which may have caused you. Rest assured that my team are doing the appropriate measures to address your concerns. Please accept our sincere apology. Your feedback is invaluable in our efforts to assess and continually improve the quality of our service. I hope that we will have the opportunity to welcome you back in our hotel and better meeting your expectations in the future. Sincerely, Yasser Ahmed General Manager Marjan Island Resort and Spa, managed by AccorHotels
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Marjan Island Resort & Spa managed by Accor Hotels
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4.4
Issa from Oman
Family with teens
Stayed 2 nights in June 2017
Very Expencive for Nothing
The Hotel management is very poor and the hotel is too expensive. They need to improve a lot if they are really 5 star hotel
Reviewed July 02, 2017
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4.4
Issa from Oman
Family with young children
Superior Room with King Bed
Stayed 2 nights in June 2017
Poor Hotel Management
The hotel is big and in good location but they are unable to manage. we arrived in the hotel15:00 hrs and The check-in took 3 hours for room to get ready!!!????
Reviewed July 02, 2017
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10.0
Doreen from Philippines
Family with young children
Superior Room 2 single Beds
Stayed 1 night in May 2017
One of the Best Hotels in UAE
Nice place to stay at when you are looking to relax and unwind. All your money's worth.
Reviewed May 27, 2017
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8.8
Abdulla from United Arab Emirates
Family with teens
2 Bedroom Suite King Bed
Stayed 1 night in February 2017
Nice place
Good escape for vacation
Reviewed February 25, 2017
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10.0
Mohammad from United Arab Emirates
Family with young children
Stayed 2 nights in July 2015
Very good hotel
Nice staff and service
Reviewed February 19, 2017
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9.6
Amber from United States
Solo traveler
Superior Room with King Bed
Stayed 1 night in February 2017
Beautiful Resort
Pros - the cleanliness of the hotel, friendliness of staff, there was not any outside noises from neighboring rooms Con- checkout procedure needs to be a bit more organized
Reviewed February 11, 2017
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Marjan Island Resort & Spa managed by Accor Hotels
|Excellent 8.2
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