Marktgasse Hotel
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Excellent
8.5
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Marktgasse Hotel

Stay in the heart of Zurich
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Very good
From 22 reviewsSee what guests said
7.8
  • Airport transfer

  • 760 meters to public transportation

  • Currency exchange

  • Heart of the City

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Room choices
8.0
Very good
Room comfort & quality
One-Bedroom Suite
...
  • City view
  • 43 m²/463 ft²
  • 1 single bed and 1 double b...
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Junior Suite
...
  • City view
  • 40 m²/431 ft²
  • 1 single bed and 1 double b...
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Single
...
  • Street view
  • 18 m²/194 ft²
  • 1 single bed
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Double Grand
...
  • Street view
  • 30 m²/323 ft²
  • 1 double bed
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Comfort Double Room
...
  • Street view
  • 20 m²/215 ft²
  • 1 double bed
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Deluxe Double Room
...
  • 30 m²/323 ft²
  • Shower
  • 1 super king bed
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Twin
...
  • Street view
  • 20 m²/215 ft²
  • 2 single beds
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Real reviews from real guests

Agoda Reviews (22)Booking.com Reviews (1008)
7.8
Very good
From 22 reviews
Filter by guest type:
Cleanliness8.5
Facilities7.3
Location8.5
Room comfort and quality8.0
Service7.7
Value for money6.9
Provided by verified guests of Agoda
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Comfort Double Room
Double Grand
One-Bedroom Suite
Twin
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Showing 14 verified guest comments
8.0
Haw from Malaysia
Couple
Double Grand
Stayed 4 nights in April 2018
First Zürich trip with disappointment in dishonesty of hotel staff ”
The location is superb! Plenty of great food nearby. Check in was very slow. Booked a double grand room but the staff arranged a super tiny room for us. After showing my Agoda booking confirmation with double grand room booking, the staff still insists that in the system I have booked a tiny room. Can’t believe my very first day in Zurich ended up with people without honesty.
Reviewed April 12, 2018
10.0
Runqin from China
Family with teens
Twin
Stayed 1 night in April 2017
Exceptional”
Perfect location, easily access to most tourist spots in Zurich, highly recommended!
Reviewed April 30, 2017
6.8
margherita from Italy
Business traveler
Single
Stayed 1 night in April 2017
Good stay”
The hotel is nice, clean and location is perfect. the room was too hot and opening the window it was quite noisy
Reviewed April 04, 2017
8.8
Dominik from Switzerland
Business traveler
Double Grand
Stayed 1 night in January 2017
Good but very small rooms”
Pros: super nice furniture and interior design concept, i really liked the restaurant, good location, good quality bed and furniture in general Cons: small rooms, not so cheap
Reviewed January 25, 2017
10.0
Christian from United States
Couple
Double Grand
Stayed 3 nights in December 2016
Wonderful hotel”
Can't say enough nice things about this hotel. The staff was very helpful and the rooms were comfortable. We would love to come back.
Reviewed December 24, 2016
9.6
John from Australia
Couple
One-Bedroom Suite
Stayed 1 night in December 2016
Great Very Old Building in Central Location”
Middle of old town. Top location. Need old Swiss power connectors though.
Reviewed December 19, 2016
8.4
Chirihatai from Thailand
Couple
Double Grand
Stayed 3 nights in October 2016
Great location”
The hotel is in very good location, many shops and restaurants are around there. Take Tram no4 to and from ZurichHB to the hotel makes everything very easy. Few minutes walk to Bahnhofstrass. I like the design (chic and minimalist). I booked Generous room.
Reviewed October 12, 2016
6.4
Robert from United States
Business traveler
Comfort Double Room
Stayed 5 nights in August 2016
Quirky Hotel”
Very good staff, good location and generally clean. However, hotel is very Spartan (think youth hostel) with few amenities. Also, they implement the open shower concept and make it your responsibility to not flood the bathroom. Very weird.
Reviewed August 25, 2016
6.4
Adina from Spain
Solo traveler
Comfort Double Room
Stayed 2 nights in December 2017
Eher ein 3 Sterne- Hotel, sehr gute Lage - doch wenig Komfort”
- kein Parkplatz / Möglichkeit - kein Frühstücksbuffet, zwar Design-Einrichtung jedoch fehlen Komfortleistungen welche für einige Personen angenehm und hilfreich sein könnten. Keine Minibar, keine Möglichkeit der Tee- oder Kaffeezubereitung im Zimmer. Schönes Hotel, doch Preis- Leistung stimmt nicht. - keine Einweisung der Hoteleinrichtung durch das Personal - keine Erwähnung der Frühstückszeiten etc. bzw. wo sich die /weitere Räumlichkeiten befinden. - Aushändigung eines Stromadapters nur auf Nachfrage - ein ruhiges Frühstück zu genießen ist mühsam, da das Hotel spart und den Hotelgast ins anliegende Café schickt, welches für hauptsächlich von Flaniergängern genutzt wird und dadurch sehr voll sein kann. Der Hotelgast muss sich mit übrigen Gästen anstellen und einzelne Frühstücks-zutaten bestellen, warten und darf diese dann per Tablett zu einem hoffentlich leeren Plätzchen tragen. Wenn man Brot mit Käse bestellt, heißt dass nicht dass Butter oder ähnliches mit ausgehändigt wird.
Reviewed December 11, 2017
8.0
Jun from China
Couple
Comfort Double Room
Stayed 2 nights in September 2017
Very good”
在老城区,有点太过热闹,住的是无障碍房间,性价比不是很高
Reviewed March 17, 2018
9.0
from China
Family with young children
Double Grand
Stayed 1 night in October 2015
总体还不错吧”
位置 ,设施
带着5岁小朋友出行,平时订酒店的时候习惯了选择2个大人(因为即使很多酒店有幼儿免费政策,但是如果选择三个人很多房型还是不会出现),之前一本护照都盖完章子了都没啥问题,这次在苏黎世遇到了不让我们入住,说我们只写了2个人,解释了很久,我们说加个房间也不肯(可能不太喜欢中国游客),最后还是让我们就这样入住了=。=所以提醒后面住客,6岁以下的儿童,房型不能加床的,请一定在备注里面说明一下还带了一个小孩,或者发封邮件说明一下。。其实在欧洲其他国家或者瑞士其他地区也没要求这么严格=。=不过今后能避免尽量避免麻烦。
Reviewed December 06, 2015
8.3
khor from Malaysia
Couple
Comfort Double Room
Stayed 2 nights in November 2015
房间清洁”
酒店设计非常好
Reviewed December 06, 2015
8.0
khor from Malaysia
Couple
Double Grand
Stayed 2 nights in November 2015
Nice location ”
服务员非常亲切
Reviewed December 06, 2015
4.8
HsinTing from Taiwan
Solo traveler
Single
Stayed 2 nights in September 2016
沒有處理能力,入住成功,才算客人”
因入住日期更改,預定兩筆訂房,前一筆取消。 輸入預訂號顯示已取消,此名女員工跳出辦理,一直強調我自己取消,還不耐的印信出來強調他有證據,強調只聽agoda的,像是agoda才是老版,紙本她否定試圖提供線上預定成功信,借wifi還強調暫時借給不是他們客人,態度非常糟!!跟其他員工說就是自己取消還要辦理入住,最後說有空房,但原價支付!拉大行李上坡石頭路疲憊身心準備付原價,該員工察覺一晚變需求兩晚才發現有問題,只好跑去找主管,事後還一直說是agoda沒通知,有認錯說抱歉,浪費時間到她認錯毫無服務熱枕態度非常糟! 建議事項: 1.員工沒有排除處理的能力,只相信機器指示。 2.沒有第一時間站在旅客角度立場提供解決方式。 3.要入住成功才被承認是要服務的客人。 4.員工服務態度訓練待加強。
Reviewed October 10, 2016
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