Marriott Cancun Resort
Free Wi-Fi

Marriott Cancun Resort

Boulevard Kukulcan, Retorno Chac L-41, Zona Hotelera, Hotel Zone, Cancun, Mexico, 77500
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 Marriott Cancun Resort
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    Lobby Marriott Cancun Resort
    Interior view Marriott Cancun Resort
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    Exterior view Marriott Cancun Resort

    Marriott Cancun Resort Reviews

    8.5
    Excellent
    /10
    (20 reviews)See what guests said
    10.0
    Exceptional

    "Staff was exceptional."

    Yee

    -

    December 23, 2018

    10.0
    Exceptional facilities

    Things you’ll love about Marriott Cancun Resort

    Things you'll love

    • Airport transfer

    • Private beach

    • Currency exchange

    • Free Wi-Fi in all rooms!

    Excellent
    Location
    8.8
    See map
    Excellent location
    Popular
    Nearby
  • Museo Maya De Cancun1.74 km
  • Avenida Kukulkan1.91 km
  • La Isla Shopping Village2.79 km
  • Playa Delfines2.86 km
  • El Rey Ruins (Zona Arqueologica El Rey)2.92 km
  • Torre Escenica6.55 km
  • Parroquia de Cristo Resucitado6.96 km
  • Tulum Avenue14.11 km
  • Playa Chac Mool16.34 km
  • El Parque de las Palapas16.55 km
  • Value for money8.4
    Distance to city center14.5 km
    Location rating8.8
    Nearest airportCancún International Airport (CUN)
    Distance to airport11.8 km

    Rooms available at Marriott Cancun Resort

    8.5
    Excellent
    Room comfort & quality
    Resort View Room
    Resort View Room
    ...
    • Room size: 39 m²/420 ft²
    • Balcony/terrace
    • 2 queen beds
    Enter dates to see prices
    Caribbean Suite
    Caribbean Suite
    ...
    • Room size: 47 m²/506 ft²
    • Balcony/terrace
    • 1 king bed
    Enter dates to see prices
    Double Room with Ocean View
    Double Room with Ocean View
    ...
    • Room size: 39 m²/420 ft²
    • Balcony/terrace
    • 2 double beds
    Enter dates to see prices
    Ocean View Room
    Ocean View Room
    ...
    • Room size: 39 m²/420 ft²
    • Balcony/terrace
    • 2 double beds
    Enter dates to see prices
    Resort View Room
    Resort View Room
    ...
    • Room size: 39 m²/420 ft²
    • Balcony/terrace
    • 1 king bed
    Enter dates to see prices
    Executive King Suite
    Executive King Suite
    ...
    • Room size: 55 m²/592 ft²
    • Balcony/terrace
    • 2 queen beds
    Enter dates to see prices
    One-Bedroom Suite with Ocean View
    One-Bedroom Suite with Ocean View
    ...
    • Room size: 78 m²/840 ft²
    • Balcony/terrace
    • 1 king bed
    Enter dates to see prices
    Ocean Front, Guest room, 1 King Bed, Balcony
    Ocean Front, Guest room, 1 King Bed, Balcony
    ...
    • Room size: 39 m²/420 ft²
    • Balcony/terrace
    • 2 queen beds
    Enter dates to see prices
    Premium Ocean View, Guest room, 1 King, Balcony
    Premium Ocean View, Guest room, 1 King, Balcony
    ...
    • Room size: 39 m²/420 ft²
    • Balcony/terrace
    • 1 king bed
    Enter dates to see prices
    Presidential Suite
    Presidential Suite
    ...
    • Room size: 192 m²/2067 ft²
    • Balcony/terrace
    • 1 king bed
    Enter dates to see prices

    What people love about Marriott Cancun Resort

    • 10.0
      Exceptional

      "Bonus points for the smart TV with netflix and free wifi."

      Sergio

      |

      December 23, 2018

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    More about Marriott Cancun Resort

    More about Marriott Cancun Resort

    10.0
    Exceptional

    "Facility was clean."

    Yee

    |

    December 23, 2018

    An overview

    Show less

    What they offer

    10.0
    Exceptional

    "the hotel is really modern and the system they have is amazi..."

    Sergio

    |

    December 23, 2018

    Read more reviews
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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Property's guest policies

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    Some helpful facts

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    Reviews of Marriott Cancun Resort from real guests

    Provided by verified guests of Agoda
    Agoda Reviews (20)Booking.com Reviews (580)
    8.5
    /
    10
    Excellent
    Cleanliness8.8
    Facilities10.0
    Location8.8
    Room comfort and quality8.5
    Service8.6
    Value for money8.4
    All languages
    All guests (20)
    Showing 19 verified guest comments
    10.0
    Exceptional
    Sergio from Mexico
    Family with teens
    Ocean View, Guest room, 2 Double, Balcony
    Stayed 2 nights in December 2018

    Exceptional”

    The stay was great. Just that when I made the reservation i asked for a ocean view room and double beds but when i got there they gave me a king size bed and no ocean view, I told them and they only gave me a double bed no ocean view. Other than that, the hotel is really modern and the system they have is amazing. Bonus points for the smart TV with netflix and free wifi.

    Reviewed December 23, 2018
    10.0
    Exceptional
    Yee from United States
    Couple
    Ocean View, Guest room, 2 Double, Balcony
    Stayed 7 nights in December 2018

    Everything put together is excellent. ”

    Staff was exceptional. Facility was clean. All our needs were addressed professionally.

    Reviewed December 23, 2018
    9.0
    Exceptional
    CHENG from China
    Solo traveler
    Stayed 5 nights in April 2014

    Amzing hotel”

    Nice ocean view, convenient transpirtation
    Reviewed April 27, 2014
    7.0
    Very good
    Yiwen from China
    Couple
    Stayed 2 nights in November 2012

    okay service and good hardware”

    pool and jaccuzi

    4pm check in policy is awful. Front desk delayed my check-in to 430. Argued with manager, finally got check-in at 4:10pm. Other than that, the facility is fine, room is pretty good, even though they do not provide coffee machine.

    Reviewed November 29, 2012
    9.0
    Exceptional
    PEREIRA from Brazil
    Group
    Stayed 6 nights in August 2012

    Great local, crew, ammenities and pool”

    Wonderful crew and room. Excellent bed and suite view

    Went with 2 friends from Brazil to CasaMagna and it was really wonderful. My friend doesn't speak spanish and the crew was totally available to help him in portuguese, and myself in english or spanish. I stayed there 6 relaxing days, and really recommend the La Parilla restaurant (but don't forget to get the 10% discount with CasaMagna`s concierge). Order the salad table, it`s amazing! Never seen like that one in Brazil!

    Reviewed August 22, 2012
    5.7
    kenneth from United States
    Family with young children
    Stayed 4 nights in July 2012

    Great location but uncomfortable beds”

    beautiful installations

    We had great weather and the hotel is very attractive. Unfortunately the hotel beds are very uncomfortable so after three days of poor sleep and the hotel staff had no real solution the hotel stay was a bit difficult.

    Reviewed August 01, 2012
    3.7
    Lucian from United States
    Group
    Stayed 20 nights in June 2012

    Worst hotel I've ever stayed at in my life”

    None

    Problems below: - Put in a room with a jackhammer for the first two days (at the Casamagna Marriott first) - they were fixing a water fountain right outside the door - No airconditioning in 5 rooms there, that's why we got moved the 6th time to the room at the JW Marriott with no air conditioning - No air conditioning during the whole 20 days worked in any of the 6 rooms at either hotel - Maid went into our room when the do not disturb sign was on. Felt like a prisoner - Staff suggested we go to a different hotel because we were upset that someone entered when the do not disturb sign was on - Staff was uncaring, lied to us, hung up on us, put us on long holds only to hang up on us - Attempted to charge us for calls made to complain authorized by the GM's representative and free collect calls - GM's representative claimed the room would go to 19 degrees Celcius but refused to prove it, lied about it. All the staff lied about it. The room went to 21.5 minimum. - Bathtub flooded right before checkout and we had to clean it up because they sent a cleaner after calling 5 times. The main recklessly threw the plug in the bathtub instead of installing it back for proper drainage. There was no reason for her to remove it other than that the bathtub had no proper drainage and no secondary drainage - They refused to give us a checkout receipt showing our $0 balance until we demanded it and said we would call the GM's representative. We missed our flight back because that morning they were purposely moving slow that morning. - They wrote the number for the pizza places on the back of someone else's checkout or checkin paper. Who knows what they did with our identity? - They were rude and uncaring. The different managers contradicted themselves and each other - I made 3 complaints to Marriott and still have one to make.

    Reviewed July 20, 2012
    8.0
    Excellent
    chong from Macau
    Solo traveler
    Stayed 4 nights in April 2012

    A pleasant and quiet place!”

    It is a huge resort hotel that I feel really free.

    I got a King size bed room. It is clean and quiet that suits me who had finished a long seminar.Food is in average standard similar to that I had tried in other 5 star hotels.Waiters and waitresses in the restaurants are well trained.Thanks to them. All in all, I like this hotel, and will recommend to my friends.

    Reviewed May 05, 2012
    10.0
    Exceptional
    Dmitry from Russia
    Couple
    Stayed 14 nights in March 2012

    Lovely hotel and service with a smile”

    Service and style

    Higtly recomend to stay in this hotel. Nice location for all types of hollidays. Rooms are all good. First was standard then we moved to sea view room (free). Service is very patiet. PS: SPA is very expancive, but we dont need it :)

    Reviewed March 25, 2012
    8.0
    Excellent
    Guy from Israel
    Couple
    Stayed 2 nights in December 2011

    Great hotel, great service, nice rooms”

    Great beach

    We really enjoyed staying at the hotel. They upgraded our room with no extra charge to the ocean view. the room was big and nice with a big balcony facing to the ocean

    Reviewed December 17, 2011
    7.3
    Very good
    Tytti from Finland
    Group
    Stayed 10 nights in November 2011

    Casa Magna Marriott Resort Cancun”

    good service, 4 nice restaurants

    Nice hotel all in all with good service. However, the elevators didn't work well most of the time, room was far from main doors, music from bar was very loud and very well heard in room, didn't stop until 10pm.

    Reviewed December 12, 2011
    8.0
    Excellent
    Brice from France
    Couple
    Stayed 8 nights in June 2012

    Très bon hôtel , bon choix qualité prix”

    Propreté, professionnalisme du personnel, emplacement

    Très bon hôtel dans la zone hôtelière de Cancun. Acces rapide au centre via bus ou taxi. De tes bons restaurants autour de l'hôtel et dans le complexe egalement. Dommage que l'Internet ne soit pas inclus dans le prix des chambres.

    Reviewed July 18, 2012
    9.3
    Exceptional
    Eric from France
    Couple
    Stayed 1 night in July 2011

    Luxe au bord de la mer ces caraibes”

    Piscine, place bon accueil

    Nous avons eu une belle chambre avec vue mer. L'hotel est magnifique et le personnel tres accueillant. La piscine et le jacuzzi sont a deux pas de la plage privee avec la mer turquoise et le sable blanc. A conseiller pour une journee de repos et farniente !

    Reviewed August 04, 2011
    10.0
    Exceptional
    hidechika from Japan
    Family with young children
    Stayed 4 nights in June 2015

    快適な滞在でした”

    朝食、プール、従業員の対応

    早朝カンクンに到着しとりあえず荷物だけでもホテルに保管して貰えればとホテルに直行しました。 受付の方の対応で空いている部屋(シービューにUP)を追加料金なしで用意して頂きました。 ベトナム→日本→ロス→カンクンと乗継でのカンクンだったため子供たちもシャワーを浴びれて良かったです。 朝食も種類豊富で子供たち用の食事も多く助かりました。

    Reviewed June 10, 2015
    8.3
    Excellent
    KEIKO from Japan
    Couple
    Stayed 4 nights in May 2012

    スタッフは親切で、部屋も清潔で快適なホテルでした”

    スタッフな親切、快適な部屋

    最初に案内された部屋がまだ掃除が出来ていない部屋でしたが、スタッフに伝えるとすぐに別の少し良い部屋に変えて頂けました。部屋は清潔、インテリアも素敵で、快適に過ごすことが出来ました。朝食はホテル内のレストランでビュッフェを頂きましたが、すごくおいしかったです!

    Reviewed May 28, 2012
    10.0
    Exceptional
    NANAKO from Japan
    Couple
    Stayed 3 nights in December 2010

    高級ホテルだが気取ったいやみがない”

    海が目の前でプライベートビーチなので、気楽にくつろげた
    とくになし

    到着したときにホテルが予約を受理していないということで、困り果てましたが、受付で1時間半以上親切に対応していただき、予約も受理されて、部屋も海側の素晴らしい部屋にしていただき、楽しい休暇を過ごしました。

    Reviewed January 05, 2011
    8.0
    Excellent
    sze from Hong Kong
    Business traveler
    Stayed 1 night in May 2015

    不錯的商務及旅遊酒店”

    員工服務十分滿意, 食物選擇也可以, 沙灘及泳池亦十分好

    酒店明顯比較舊, 但服務可以爭回不少分數

    Reviewed May 26, 2015
    10.0
    Exceptional
    Yong from United States
    Couple
    Stayed 4 nights in March 2013

    nice view there”

    view, activity, food
    Reviewed April 14, 2013
    10.0
    Exceptional
    noa from Israel
    Family with teens
    Stayed 4 nights in August 2014

    מצויין”

    חדרים מרווחים ארוחת בוקר מצויינת

    נהדר

    Reviewed August 24, 2014
    This is a popular property. Don't miss out!

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    Marriott Cancun Resort
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    • Excellent location
    • Museo Maya De Cancun