8.9

Excellent
/10
(742 reviews)See what guests said
Housekeeping2
View1
See map

8.8

Excellent

Location rating score

Excellent location
Parking
FREE
Popular landmarks
Mayan Museum of Cancun 1.5 km
Avenida Kukulkan 1.9 km
Interactive Aquarium 2.7 km
La Isla Shopping Village 2.8 km
El Rey Archaeological Zone 3.0 km
Playa Delfines 3.0 km
Torre Escenica 6.5 km
Wet'n Wild Cancun 8.2 km
Mercado 28 Market 10.6 km
Xoximilco Cancun by Xcaret 13.6 km
Nearby landmarks
Playa Ballenas 480 m
International Medical Center 560 m
San Miguelito Beach 970 m
Mayan Museum of Cancun 1.5 km
Parque Maya Tours 1.5 km
Backstage Theatre 1.6 km
Museo Maya De Cancun 1.7 km
Luxury Avenue 1.7 km
Luxury Avenue Cancun 1.7 km
Hacienda Tequila Cancun 1.8 km
Marriott Cancun Resort

"Staff was exceptional."

Yee - December 23, 2018
Resort View, Guest room, 1 King, Balcony Marriott Cancun Resort
Lobby Marriott Cancun Resort
Lobby Marriott Cancun Resort
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Free Wi-Fi

Marriott Cancun Resort

Boulevard Kukulcan, Retorno Chac L-41, Zona Hotelera, Hotel Zone, Cancun, Mexico, 77500 - See map
Attention

This property is in high demand!

3 travelers have booked today.

Wellness
Everything you need for a rejuvenating retreat for both body and spirit.
Spa & Beauty
Massage
Sauna
Spa
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Workout and Leisure
Fitness center
Swimming pool [indoor]
See all amenities
  • Airport transfer

  • Private beach

  • Currency exchange

  • Free Wi-Fi in all rooms!

  • Hot tub

Your dates are popular among travelersUsers are booking a place in Cancun every 8 minutes on Agoda.com
Value for money8.5
Distance to city center14.5 km
Location rating8.8
Nearest airportCancún International Airport (CUN)
Distance to airport11.8 km

Rooms available at Marriott Cancun Resort

Excellent
Room comfort & quality
8.5
Resort View, Guest room, 2 Double, Balcony
...
  • Balcony/terrace
  • Shower
  • 2 double beds
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Ocean View, Guest room, 2 Double, Balcony
...
  • Balcony/terrace
  • Shower
  • 2 double beds
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Caribbean Suite, 1 Bedroom Suite, 1 King, Sofa bed, Balcony
...
  • Balcony/terrace
  • Shower
  • 1 king bed and 1 sofa bed
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Ocean View, Guest room, 1 King, Balcony
...
  • Balcony/terrace
  • Shower
  • 1 king bed
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Partial Ocean View, Guest room, 1 King, Balcony
...
  • Balcony/terrace
  • Shower
  • 1 king bed
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Executive Suite, 1 Bedroom Executive Suite, 1 King, Sofa bed
...
  • Balcony/terrace
  • Shower
  • 1 sofa bed and 1 king bed
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Oceanfront View, Guest room, 1 King, Balcony
...
  • Balcony/terrace
  • Shower
  • 1 king bed
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Resort View, Guest room, 1 King, Balcony
...
  • Balcony/terrace
  • Shower
  • 1 king bed
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Partial Ocean View, Guest room, 2 Double, Balcony
...
  • Balcony/terrace
  • Shower
  • 2 double beds or 1 king bed
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Oceanfront View, Guest room, 2 Double, Balcony
...
  • 2 double beds
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Marriott Cancun Resort?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Marriott Cancun Resort?

Marriott Cancun Resort is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 14 MXN. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at Marriott Cancun Resort also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Marriott Cancun Resort has a car park right on site for maximum convenience. Parking is free for guests. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around Cancun with private transportation, the hotel can arrange car rental for you.

Is breakfast offered at Marriott Cancun Resort?

Start your mornings right, with the continental and buffet breakfast options offered at Marriott Cancun Resort. Adults can enjoy breakfast offered with an additional charge of 488 MXN if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Marriott Cancun Resort?

Marriott Cancun Resort features 5 on-site restaurants for your dining convenience.

What is the smoking policy at Marriott Cancun Resort?

Marriott Cancun Resort does permit smoking in some areas and is not 100% smoke-free.

What are popular attractions near Marriott Cancun Resort?

Marriott Cancun Resort’s location in the Hotel Zone neighborhood makes it close to famous attractions including Avenida Kukulkan, Mayan Museum of Cancun and Interactive Aquarium.

What popular beaches are close to Marriott Cancun Resort?

Marriott Cancun Resort is located in the Hotel Zone area, which includes Playa Delfines, Playa Tortugas and Mandala Beach.

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Explore the neighborhood
Property ranking|Compared to 1,032 Cancun properties
See all rankings
Room comfort score
8.5/10
Value for money score
8.4/10
Location score
8.8/10
Service score
8.8/10
Better than
99
%
of Cancun properties
Better than
97
%
of Cancun properties
Better than
97
%
of Cancun properties
Better than
97
%
of Cancun properties
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Overall rating:

8.9

Excellent
742 reviews
Cleanliness
9.0
Facilities
8.4
Location
8.8
Read all reviews >
What travelers say they love:
The stay was great.
Sergio from Mexico
Family with older children
More about Marriott Cancun Resort

More about Marriott Cancun Resort

Surrounded by the turquoise sea, white sandy beaches, and beautiful gardens, this 4.5-star hotel enjoys an impeccable location in one of Cancun’s most romantic spots. Marriott Cancun Resort offers 450 spacious rooms, fully equipped with essential modern conveniences such as a 32" flat-panel LCD television, wireless internet access, and Marriott's renowned Revive Bedding. Voted the number one family resort in Mexico by Travel & Leisure magazine, this property has something for everyone. The kid's club keeps the young ones busy while giving parents time to recharge their spirit and reinvigorate the senses. For those seeking the perfect beach wedding, Marriott Cancun Resort has an oceanfront wedding gazebo, making it an ideal location for you to tie the knot.

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Most talked about facilities

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2 mentions

Housekeeping

1 mention

What they offer

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Food and dining

Breakfast options

American
Buffet

Restaurants on site

La Capilla Argentina Steakhouse
Cuisine:Steakhouse
Champions Sports Bar
Cuisine:International
Mikado
Cuisine:Japanese
Sasi Thai
Cuisine:Thai
Sedona Grill
Cuisine:Tex-Mex
Gustino Italian Grill
Cuisine:Italian
La Isla
Cuisine:American
Bahia
Cuisine:Seafood
Menu:Buffet
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What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Property announcements

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Reviews of Marriott Cancun Resort from real guests

Provided by verified guests of Agoda
8.7
/
10
Cleanliness9.0
Facilities8.4
Location8.8
Room comfort and quality8.5
Service8.8
Value for money8.5
High score for Cancun
Rating
9+ Exceptional (11)
8-9 Excellent (4)
7-8 Very Good (7)
6-7 Good (2)
<6 Below Expectation (3)
Time of the year
Mar - May (7)
Jun - Aug (10)
Sep - Nov (5)
Dec - Feb (5)
Don't miss out!Users are booking a place in Cancun every 8 minutes on Agoda.com
All guests (38)
All room types
All languages

Show reviews that mention 

Showing 27 verified guest comments
12
8.8
Excellent
David from United States
Couple
Resort View, Guest room, 1 King, Balcony
Stayed 1 night in February 2020

Excellent”

This was a fine place to stay for one night after flying to Cancun for a trip visiting Maya sites in the Yucatan peninsula. But I wouldn't want to spend much longer in Cancun.

Reviewed February 25, 2020

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10.0
Exceptional
Sergio from Mexico
Family with teens
Partial Ocean View, Guest room, 2 Double, Balcony
Stayed 2 nights in December 2018

Exceptional”

The stay was great. Just that when I made the reservation i asked for a ocean view room and double beds but when i got there they gave me a king size bed and no ocean view, I told them and they only gave me a double bed no ocean view. Other than that, the hotel is really modern and the system they have is amazing. Bonus points for the smart TV with netflix and free wifi.

Reviewed December 23, 2018

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10.0
Exceptional
Dmitry from Russia
Couple
Stayed 14 nights in March 2012

Lovely hotel and service with a smile”

Service and style

Higtly recomend to stay in this hotel. Nice location for all types of hollidays. Rooms are all good. First was standard then we moved to sea view room (free). Service is very patiet. PS: SPA is very expancive, but we dont need it :)

Reviewed March 25, 2012

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9.6
Exceptional
Annette from Puerto Rico
Family with young children
Resort View, Guest room, 1 King, Balcony
Stayed 3 nights in July 2019

Exceptional”

Very clean, excellent service and very professional personnel. A little far from Coco Bongo area but can take the public bus for 12 mexican pesos (less than a dollar) and be there in a few minutes . The hotel has a beautiful pool, direct access to the beach and amenities during the day.

Reviewed August 01, 2019

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8.0
Excellent
chong from Macau SAR, China
Solo traveler
Stayed 4 nights in April 2012

A pleasant and quiet place!”

It is a huge resort hotel that I feel really free.

I got a King size bed room. It is clean and quiet that suits me who had finished a long seminar.Food is in average standard similar to that I had tried in other 5 star hotels.Waiters and waitresses in the restaurants are well trained.Thanks to them. All in all, I like this hotel, and will recommend to my friends.

Reviewed May 05, 2012

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8.0
Excellent
Guy from Israel
Couple
Stayed 2 nights in December 2011

Great hotel, great service, nice rooms”

Great beach

We really enjoyed staying at the hotel. They upgraded our room with no extra charge to the ocean view. the room was big and nice with a big balcony facing to the ocean

Reviewed December 17, 2011

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3.7
Lucian from United States
Group
Stayed 20 nights in June 2012

Worst hotel I've ever stayed at in my life”

None

Problems below: - Put in a room with a jackhammer for the first two days (at the Casamagna Marriott first) - they were fixing a water fountain right outside the door - No airconditioning in 5 rooms there, that's why we got moved the 6th time to the room at the JW Marriott with no air conditioning - No air conditioning during the whole 20 days worked in any of the 6 rooms at either hotel - Maid went into our room when the do not disturb sign was on. Felt like a prisoner - Staff suggested we go to a different hotel because we were upset that someone entered when the do not disturb sign was on - Staff was uncaring, lied to us, hung up on us, put us on long holds only to hang up on us - Attempted to charge us for calls made to complain authorized by the GM's representative and free collect calls - GM's representative claimed the room would go to 19 degrees Celcius but refused to prove it, lied about it. All the staff lied about it. The room went to 21.5 minimum. - Bathtub flooded right before checkout and we had to clean it up because they sent a cleaner after calling 5 times. The main recklessly threw the plug in the bathtub instead of installing it back for proper drainage. There was no reason for her to remove it other than that the bathtub had no proper drainage and no secondary drainage - They refused to give us a checkout receipt showing our $0 balance until we demanded it and said we would call the GM's representative. We missed our flight back because that morning they were purposely moving slow that morning. - They wrote the number for the pizza places on the back of someone else's checkout or checkin paper. Who knows what they did with our identity? - They were rude and uncaring. The different managers contradicted themselves and each other - I made 3 complaints to Marriott and still have one to make.

Reviewed July 20, 2012

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7.3
Very good
Tytti from Finland
Group
Stayed 10 nights in November 2011

Casa Magna Marriott Resort Cancun”

good service, 4 nice restaurants

Nice hotel all in all with good service. However, the elevators didn't work well most of the time, room was far from main doors, music from bar was very loud and very well heard in room, didn't stop until 10pm.

Reviewed December 12, 2011

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9.0
Exceptional
PEREIRA from Brazil
Group
Stayed 6 nights in August 2012

Great local, crew, ammenities and pool”

Wonderful crew and room. Excellent bed and suite view

Went with 2 friends from Brazil to CasaMagna and it was really wonderful. My friend doesn't speak spanish and the crew was totally available to help him in portuguese, and myself in english or spanish. I stayed there 6 relaxing days, and really recommend the La Parilla restaurant (but don't forget to get the 10% discount with CasaMagna`s concierge). Order the salad table, it`s amazing! Never seen like that one in Brazil!

Reviewed August 22, 2012

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7.0
Very good
Yiwen from China
Couple
Stayed 2 nights in November 2012

okay service and good hardware”

pool and jaccuzi

4pm check in policy is awful. Front desk delayed my check-in to 430. Argued with manager, finally got check-in at 4:10pm. Other than that, the facility is fine, room is pretty good, even though they do not provide coffee machine.

Reviewed November 29, 2012

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5.7
kenneth from United States
Family with young children
Stayed 4 nights in July 2012

Great location but uncomfortable beds”

beautiful installations

We had great weather and the hotel is very attractive. Unfortunately the hotel beds are very uncomfortable so after three days of poor sleep and the hotel staff had no real solution the hotel stay was a bit difficult.

Reviewed August 01, 2012

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10.0
Exceptional
Yee from United States
Couple
Partial Ocean View, Guest room, 2 Double, Balcony
Stayed 7 nights in December 2018

Everything put together is excellent. ”

Staff was exceptional. Facility was clean. All our needs were addressed professionally.

Reviewed December 23, 2018

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8.0
Excellent
Maria from United States
Group
Resort View, Guest room, 2 Double, Balcony
Stayed 2 nights in July 2021

Their faulty system caused error in reservation”

We booked a room for 4 adults with breakfast as can be seen in our Agoda reservation. When we got to the hotel, we were told that our room reservation was for 4 adults but our breakfast was for 2 adults and 2 children which is absurd. They proceeded to charge us breakfast for the two extra adults even though Agoda confirmed it by phone. Now I have to be bothered to ask Agoda for a refund.

Reviewed July 17, 2021

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9.0
Exceptional
CHENG from China
Solo traveler
Stayed 5 nights in April 2014

Amzing hotel”

Nice ocean view, convenient transpirtation
Reviewed April 27, 2014

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6.8
Good
Erika from Mexico
Couple
Resort View, Guest room, 1 King, Balcony
Stayed 1 night in October 2020

Instalaciones pésimas ”

El baño literal tenía una cascada encima, reportamos el agua que salí del techo y dejaron aún una gotera y todo el baño inundado

Reviewed November 02, 2020

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7.6
Very good
Jorge from Mexico
Couple
Ocean View, Guest room, 1 King, Balcony
Stayed 3 nights in October 2019

Vacaciones en remodelacion”

Es nuestra segunda visita a este establecimiento,el loby y un 50% del hotel en remodelacion,polvo y trabajadores ajenos al hotel,ademas x temporada baja algunos servicios cerrados,de llegada nos asignaron una habitacion con vista a la parte del hotel en obra por fortuna habia una habitacion ocean front disponible y nos cambiaron .con la habitacion se ofrece x 20 us el desayuno bufett y en el hotel no cobraron 50us un poco desproporcionado,de la tarifa de cuarto ni que decir pues le agregan varios impuestos y una tarifa del hotel adicional x $500.00 diarios con un hotel funcionando en obra, cabe mensionar q el asunto de la obra no se nos informo cuando se hizo la reserva,me parece que cobrar una cerveza en $ 80.00 es excesivo cuando cuesta menos un six en el oxxo. A pesar de estar en mexico en la tv hay escasa oferta de canales en español,basicamente televisa y azteca de señal abierta,esperaba dusfrutar la comodidad y categoria de MARRIOTT,ni modo sera en otra ocasion.

Reviewed October 17, 2019

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10.0
Exceptional
PERLA from Ecuador
Group
Partial Ocean View, Guest room, 2 Double, Balcony
Stayed 3 nights in September 2019

Excelente ”

Excelente Hotel muy limpio personal muy amable, desayuno exquisito, muy buena ubicación..! Lo recomiendo

Reviewed September 18, 2019

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5.2
Arcadio from Mexico
Couple
Resort View, Guest room, 1 King, Balcony
Stayed 8 nights in August 2019

Descubriendo”

Inviertan mas en su recurso humano, hay mucha oportunidad. Saludos

Reviewed September 03, 2019

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8.0
Excellent
Brice from France
Couple
Stayed 8 nights in June 2012

Très bon hôtel , bon choix qualité prix”

Propreté, professionnalisme du personnel, emplacement

Très bon hôtel dans la zone hôtelière de Cancun. Acces rapide au centre via bus ou taxi. De tes bons restaurants autour de l'hôtel et dans le complexe egalement. Dommage que l'Internet ne soit pas inclus dans le prix des chambres.

Reviewed July 18, 2012

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9.3
Exceptional
Eric from France
Couple
Stayed 1 night in July 2011

Luxe au bord de la mer ces caraibes”

Piscine, place bon accueil

Nous avons eu une belle chambre avec vue mer. L'hotel est magnifique et le personnel tres accueillant. La piscine et le jacuzzi sont a deux pas de la plage privee avec la mer turquoise et le sable blanc. A conseiller pour une journee de repos et farniente !

Reviewed August 04, 2011

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12
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