Martinique New York on Broadway, Curio Collection by Hilton

The staff at the hotel gave a very welcoming and friendly approach to this guest from the moment of arrival. The staff at reception and check-in were excellent and passed on messages that arrived before I had. Car service was organised for me by the Bellman and the Door Men were exceedingly helpful, in particular Reggie. The very well-managed breakfast room gave an efficient and hospitable service - dinner service was less affable by contrast. One question - when check-out is at 11.00 am why is it not possible to check in before 4.00 pm - even with luggage safely stored this is not an ideal arrangement.

I was initially not impressed with the exterior appearance of the hotel entrance; too much scaffolding and construction work in progress going on. However, the interior was rather nice. The room was clean and the staff was competent and friendly. The hotel is centrally located, walking distance to the main shopping belt and musical play entertainment area. I would stay there again the next time I am in New York

Hotel is in the mid of Manhattan with great access to subways, buses, and taxis. However, check in system must improve to minimise Long queues with frustrated people waiting to check in after a Long tiring flight. On some days, I have many Housekeeping issues which was not managed well. One day, my room was not given service even at 5pm in the afternoon although I left hotel at 11am. Another day, the cleaner somehow took my TV remote controller with her and when I called for one, it took them abt an hour to deliver a working controller. Some days, I don't get toiletries refilled and missing floor mat. Also, hotel don't provide slippers and Fridge in the room.

Very good location for shopping, eating and connecting with the town (building is just on top of tube line and 5 min walk from Penn station. It is a 3 * property: do not expect anything exceptional. The place is clean and well run. Rooms are on the small size. My disappointments: -like most hotels in NYC, it is noisy. Don't Americans know anything about sound proofing windows? -the air conditioning units are very noisy, but the good news is: they work. How do people sleep in the US with such noise? -the property charges 15USD/day for a "resort fee"...i.e. the use of wifi may be? that is a hidden cost. you may want to be careful when you book Would I stay there again? At the right price yes (i.e. 150 GBP max).

The location of the hotel was very convenient and happening, just right at the spot to shop and right on the corner just a few steps away was the Korean street. Facilities wise, they have this computer room where you get to print your documents, passes and tickets for free and as a tourist we really appreciate that. The only downside was about the staff attitudes... I'm not too sure if its because we're Asian but I definitely feel unwelcome by majority of the staffs, not all (a few was well, OK), but majority of them. Another thing was we and all the guests were made to wait a few hours just to check-into the hotel. Otherwise, good hotel!

My husband and I stayed here for one night. This was actually a very good alternative as we were supposed to be booked on a cheaper hotel nearby but but found it to be very filthy so we walked out immediately and found this Raddison Martinique. The building looks colonial, but upon entering our room, we were relieved to see clean sheets, clean towels, clean room. It's what really matters to us. The location is also great as its very near the Madison square, Penn station, ang walking distance to shopping malls.

I stayed for 5 days. After first night, I felt itchy and some red points on body. Send night, after light off, I saw several bed bugs were revealed from pillows and bed. I cannot recommend this hotel. If you don't want bed bugs, think again.

I really like the hotel where it is situated, the bed is comfortable and the room is clean. However, the staff and the manager are not friendly at all! I don't like the way they talk to their guests. They don't choose kind words, they only smile when you have to pay.

The staff were not helpful more so the females & especially the concierge. She really didn’t want to help us even when one of the men told her to. Hairdryer wouldn’t work, no fridge but did get one when we requested. The room was tiny with scaffolding at the window. Our room was not ready at 3pm so were put on a lower floor. For the price we paid I would not recommend this hotel to anyone!!

Great location friendly staff

Great central location near Empire State Building, Macy's, Penn Station and multiple subway lines. No fridge or kettle; only a coffee maker. Good breakfast in tight space. However, they charged a $15 plus tax surprise Facility Fee at check-out, because they have some, you know, facilities, like elevators and television. That is offensive; the Agoda price is supposed to cover everything. Don't do that. I already worked too hard getting a laundry charges scam reversed, to fight off this fee. In short, you can say it means the hotel doesn't have free internet, since the business centre and gym are tiny and should also cost nothing extra.

For 300+ dollars a night, no value . Small rooms no customer service, housekeeping poor and front office and in room dining staff very rude and unaccomodating. Location is fantastic but the marriot and Hilton close by are far far better value and customer service . Really wasted our money on this hotel !

Short night stay as a business traveler. Granted the location is very convenient, but the condition of the hotel / amenities is not so good. Beware of the USD 16 the hotel would charge for "facilities" such as WIFI. Will not stay here again.

I made a reservation and payment via agoda , but when we arrived at the hotel , they said their hotel was fully booked and they cancelled our booking without contact us !! , it was 11 pm there when we arrived , we're really tired and we need rest , my mom is 66 years old ! We're two women in foreign country and we were clueless of what we should do , the staff told us to called Agoda , as if it's agoda fault but later i found out that it's the hotel mistake .. they didn't told agoda about their rooms are fully booked , the hotel manager didnt even come out to apologize , AWFUL hotel , We had to called back to agoda in Thailand and asked for help . We will never ever stay here and we will tell anyone we know to not go to this hotel That night we went to Waldorf Astoria and they were much better

This hotel has a very good location, the staff is great and it offers its customers a variety of facilities. The only thing I was unhappy with, was the fact that my room didn't have a fridge!! That's why they only get 3 stars

I was here with my younger brother for tourism purposes. The best part of the Hotel is it's location. It is close to all prominent locations in Manhattan. The hotel is around 2 Kms to Grand Central Terminal where from the tours operate. Lots of options for food as well in the nearby streets. Had a wonderful time in Winter !

This was a great hotel. It is used extensively by airline crews and is very busy as a result. It also indicates the standard of the hotel as airline crew need good facilities. The bar, lobby, restaurant and room were all great. Wifi was fine for our needs and I was extremely happy with my stay in New York at this hotel.

The hotel is located in midtown which gave us great access to uptown and downtown. As mentioned we felt the rooms were quite comfortable and the hotel itself has an interesting history and vibe. My only criticism of the hotel was that a few of the staff were not particularly friendly and some failed to crack a smile during our 5 day stay. It would be unfair to say that all staff were unfriendly as we found the door, security and cleaning staff excellent. New York is known for being a tough town but there's no excuse for hotel staff to be so dour.

This was my partner and I's last stop on a 7 month travelling trip around the world before heading home and we couldn't have finished in style. The hotel was beautiful inside and out. The rooms were luxurious with everything we needed and the staff were excellent - couldn't do enough for you. The hotel itself is situated in the heart of Manhattan and 10 minute walk to Times Square, so close to all restaurants and bars and other major attractions such as the Empire State Building which our room overlooked..perfect! We would definitely stay here again and advise others to go there too.

We were happy with our stay. The staff was very friendly and helpful. The house is a bit old but the rooms are very clean and comfortable. There was one thing. They did put us in a room with queen sized bed, but we booked a king sized bed. We changed rooms the day after, so we had one night in the queen bed as the hotel was fully booked. I generally do not like it when someone tries to slip you less then you ordered and payed for. But overall we were very happy there and we would recommend this hotel.