Travelling to Japan? Read all updated requirements before you book.
Matsue Urban Hotel
Single - Non-Smoking - View, Matsue Urban Hotel in Matsue
Exterior view, Matsue Urban Hotel in Matsue
Lobby, Matsue Urban Hotel in Matsue
Lobby, Matsue Urban Hotel in Matsue
Matsue Urban Hotel
Bathroom, Matsue Urban Hotel in Matsue

Removed from saved list

7.4

Very good

845 reviews

845 reviews

See map
See map

8.2

Excellent

Location rating score

Excellent location
Exceptional for walking
Parking
Available
Walkable places
Aeon Matsue Shopping Center
450 m
Matsue Shinohashi Shopping Street
480 m
Matsue Train Station
160 m
Closest landmarks
Passeio de barco no Lago Shinji, ponto de embarque 1
670 m
Saneido
750 m
Tamagawa Takashimaya S.C.
790 m
Nakaya Mannenhitsu
820 m
Karakoro Art Studio
1.2 km

Matsue Urban Hotel

590-3 Asahi-machi, Matsue, Matsue, Japan, 690-0003 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Conveniently situated in the Matsue part of Matsue, this property puts you close to attractions and interesting dining options. This 3-star property is packed with in-house facilities to improve the quality and joy of your stay.

Highlights

170 meters to public transportation

Front desk [24-hour]

Free Wi-Fi in all rooms!

Daily housekeeping

Laundry service

Facilities

Bicycle rental

Car park

Free Wi-Fi in all rooms!

Front desk [24-hour]

Luggage storage

Contactless check-in/out

Restaurants

Laundry service

Your dates are popular among travelersUsers are booking a place in Matsue every 11 minutes on Agoda.com
Value for money7.9
Location rating8.2

Rooms available at Matsue Urban Hotel

Small Double Bed Non Smoking
...
  • Room size: 11 m²/118 ft²
  • City view
  • 1 single bed
Enter dates to see prices
Small Double Bed Smoking
...
  • Room size: 11 m²/118 ft²
  • Smoking allowed
  • 1 single bed
Enter dates to see prices
Twin - Non-Smoking
...
  • Room size: 15 m²/161 ft²
  • Non-smoking
  • 2 single beds
Enter dates to see prices
Twin - Smoking
...
  • Room size: 15 m²/161 ft²
  • Shower and bathtub
  • 2 single beds
Enter dates to see prices
Single - Smoking
...
  • Room size: 11 m²/118 ft²
  • Smoking allowed
  • 1 single bed
Enter dates to see prices
Single - Non-Smoking
...
  • Room size: 11 m²/118 ft²
  • Non-smoking
  • 1 single bed
Enter dates to see prices
Semi-double Room (Building No. 1)
...
  • Room size: 11 m²/118 ft²
  • Smoking allowed
Enter dates to see prices
Semi-double Room (Building No. 1)
...
  • Room size: 11 m²/118 ft²
  • Non-smoking
Enter dates to see prices
Double Room - Non-Smoking - Building 2
...
  • Room size: 12 m²/129 ft²
  • Shower and bathtub
  • 1 double bed
Enter dates to see prices
Twin Room - Non-Smoking - Building 2
...
  • Room size: 23 m²/248 ft²
  • Shower and bathtub
  • 2 single beds
Enter dates to see prices

Frequently asked questions

Is car parking available at Matsue Urban Hotel?

Matsue Urban Hotel has car park onsite with charges applied for visitors traveling with vehicles to take full advantage when staying at this property. Please contact the property for more information, or log into your Agoda account and contact the property through Agoda's direct message chatbox.

What interesting attractions are close by Matsue Urban Hotel that are in walking range?

While lounging at Matsue Urban Hotel, jump start your getaway by exploring the nearest destinations that are within walking distance to the property which include Aeon Matsue Shopping Center and Matsue Shinohashi Shopping Street.

What are the property's policies for children's bedding at Matsue Urban Hotel?

Matsue Urban Hotel's policy concerning children's bedding considers guests age 13 years and older as adults, and therefore requires an extra bed which will incur an additional fee. You can find additional information about specific child policy and age range for this property, by checking the "Property policies" section located in the property page for more details.

When was Matsue Urban Hotel built?

Matsue Urban Hotel was built in 1981.

How many floors does Matsue Urban Hotel have?

Matsue Urban Hotel has a total of 7 floors.

How many rooms does Matsue Urban Hotel have?

Matsue Urban Hotel has a total of 116 rooms.

What is the typical rating that past Families with young children have given to Matsue Urban Hotel?

Past families with young children that have stayed at this property have given Matsue Urban Hotel an average rating of 6.8. You can look up more thorough customer ratings and remarks by filtering for a specific type of verified travelers down in the review section.

Is breakfast offered at Matsue Urban Hotel?

Wake up to an excellent buffet breakfast at Matsue Urban Hotel. Customers can enjoy breakfast offered with an additional charge of 550 JPY for children and 1210 JPY for adults if not included in the room rate. You can save more on breakfast costs with Agoda by booking a room with breakfast, which is generally included for less than buying it at the property.

See map

Explore the neighborhood

What people love about Matsue Urban Hotel

  • 10

    Exceptional
    Cleanliness

    "The room is clean with city view"

    putu

    |

    January 3, 2023

  • 10

    Exceptional
    Cleanliness

    "The rooms themselves are very clean and everything in the dorm area is very nice."

    Leah

    |

    January 5, 2021

  • 9.6

    Exceptional
    Location

    "Location, facilities and staff were excellent."

    Joy

    |

    April 6, 2023

Property ranking|Compared to 110 Matsue properties
See all rankings
Cheapest price score
Value for money score
7.9/10
Cleanliness score
7.8/10
Location score
8.2/10
Better than
98
%
of Matsue properties
Better than
82
%
of Matsue properties
Better than
81
%
of Matsue properties
Better than
71
%
of Matsue properties
Overall rating:

7.8

Very good
535 reviews
Cleanliness
7.8
Facilities
7.6
Location
8.2
Read all reviews >
More about Matsue Urban Hotel

More about Matsue Urban Hotel

Matsue Urban Hotel

The facilities and services provided by Matsue Urban Hotel ensure a pleasant stay for guests. Post your pictures and answer your emails whenever you want, with the hotel's free Wi-Fi internet access. The hotel provides taxi services to help you find what you want in Matsue. Parking is always available, provided by the hotel for their driving guests.
The helpful staff at the front desk can assist you with services including luggage storage. The hotel's on-site laundromat and laundry service help you keep your favorite travel outfits clean so you can pack less. In-room conveniences include daily housekeeping, so you can relax and enjoy your stay. Smoking is restricted to the designated smoking areas.
Experience high-quality room facilities during your stay at Matsue Urban Hotel. The hotel provides air conditioning in some rooms for the benefit of guests. Keep your entertainment options wide, even in your room, with a range of facilities, including cable TV available in select rooms. The hotel also provides guests with a refrigerator in some rooms.
Matsue Urban Hotel also provides a hair dryer, toiletries and bathrobes in bathrooms for select rooms.


Dining and things to do

Start your vacation days in the best possible way. Begin every morning of your stay with an in-house breakfast.


Reasons to stay here

Rooms here are cheaper than 91% of accommodations in the city.
This hotel scores higher than 81% of the city's accommodations on value for money
Past guests rate facilities here higher than 82% of the city's accommodation.

Show less

Amenities and facilities

Very good
Facilities

7.6

Most talked about facilities

Housekeeping

5 mentions

Internet

2 mentions

Breakfast

1 mention

Languages spoken
  • Japanese
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Dining, drinking, and snacking
  • Breakfast [buffet]
  • Restaurants
  • Vending machine
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Cashless payment service
  • Doctor/nurse on call
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Services and conveniences
  • Air conditioning in public area
  • Contactless check-in/out
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Heating in public area
  • Invoice provided
  • Ironing service
  • Laundromat
  • Laundry service
  • Luggage storage
  • Postal service
  • Smoking area
  • Xerox/fax in business center
For the kids
  • Kids meal
Access
  • Adult-only property
  • CCTV in common areas
  • CCTV outside property
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Security [24-hour]
  • Smoke alarms
Getting around
  • Car park [charges apply]
  • Car park [on-site]
  • Taxi service
Sports equipment rental
  • Bicycle rental
Available in all rooms
  • Air conditioning
  • Bathtub
  • Free bottled water
  • Hair dryer
  • Heating
  • Shower

Food and dining

Restaurants on site
朝食レストランヴェール 6:30~10:00(9:30最終入場)
  • Cuisine: European, Japanese
  • Menu: A-la-carte

Location

590-3 Asahi-machi, Matsue, Matsue, Japan, 690-0003
Excellent
Location

8.2

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-5 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property.
Children 6-12 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Late check out is avalable untill 12:00 PM with additional charge
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until10:00
Extras
  • Breakfast charge (unless included in room price)1210 JPY
The property
  • Number of floors7
  • Number of rooms 116
  • Year property opened1981
  • Most recent renovation2006
Parking
  • Daily parking fee550 JPY

Reviews of Matsue Urban Hotel from real guests

Provided by verified guests of Agoda
7.8
Cleanliness7.8
Facilities7.6
Location8.2
Room comfort and quality6.8
Service8.2
Value for money7.9
High score for Matsue
Rating
9+ Exceptional (79)
8-9 Excellent (44)
7-8 Very Good (49)
6-7 Good (12)
<6 Below Expectation (45)
Time of the year
Mar - May (53)
Jun - Aug (56)
Sep - Nov (84)
Dec - Feb (36)

Show reviews that mention 

Showing 229 verified guest comments
12345
10.0
Exceptional
putu from Japan
Couple
Small Double Bed Smoking
Stayed 1 night in December 2022

comfortable”

very strategic location. close to shopping center and station. the staff is very friendly . the room is clean with city view

Reviewed January 04, 2023

See room deals

10.0
Exceptional
Leah from Japan
Solo traveler
Capsule Room for Women Only
Stayed 1 night in December 2020

Best Budget Friendly place to stay in Matsue”

The hotel is located within just 5 minutes of Matsue station so it's very convenient to get around the city. The rooms themselves are very clean and everything in the dorm area is very nice.

Reviewed January 05, 2021

See room deals

10.0
Exceptional
phil from Thailand
Solo traveler
Small Double Bed Smoking
Stayed 1 night in December 2022

Perfect choice for Matsue ”

And can go to onsen at New Urban Hotel for free after walking around castle

Reviewed December 20, 2022

See room deals

6.4
Good
Felix from Germany
Group
Small Double Bed Non Smoking
Stayed 2 nights in February 2020

not really satisfying”

Unfortunately, the air conditioning was not adjustable for every single room. You could only switch between on and off - what means that you either freeze or sweat. We also had a cockroach in one of our rooms! Better spent some more money!

Reviewed February 17, 2020

See room deals

Sorry for the inconvenience caused by adjusting the air volume of the air conditioner. Thank you for your post.

Responded March 02, 2020
Matsue Urban Hotel
6.4
Good
Xue
Solo traveler
Small Double Bed Non Smoking
Stayed 1 night in September 2020

Okay for the price, a little old though”

Standard business hotel, a little old but clean enough

Reviewed September 26, 2020

See room deals

10.0
Exceptional
MK from Malaysia
Solo traveler
Stayed 2 nights in March 2019

Amazing Place To Stay”

I was a little skeptical about the place as I only went through the review after I booked the hotel. After staying at the place, I am glad to skip the reviews before I booked. The place was so new (Well, they looked very new to me) and clean it was way over value for the price they charged. It feels like a high end club house to me. The bed is very comfortable. The tube is spacious, the shower room is fantastic and the lounge is like my own personal place where I can enjoy my work. It even has a special lift to bypass walking through the front hotel and get to the street. That's how thoughtful of Japanese hospitality. It is 3 minutes walk to Matsue station (Bus/Shinkasen) 1 way and 5 minutes walk to a very nice AEON mall the other way. For those who complained about no food after 6pm.... look harder at the traffic light junction and you find food at AEON mall even at 10pm. I will definitely back here if I revisit the place. Oh, did I mention Matsue has D BEST SUNSET VIEW in Japan?

Reviewed March 20, 2019

See room deals

8.0
Excellent
Tetsuya from United States
Business traveler
Single - Non-Smoking
Stayed 1 night in November 2018

Reasonablly priced business hotel”

This hotel locates very close to Matsue station. It is a bit old hotel and the building and interior need refurbishment soon. I don't mind to stay here for a couple of days just to sleep. Price is very reasonable.

Reviewed December 10, 2018

See room deals

10.0
Exceptional
Melinda
Solo traveler
Stayed 2 nights in May 2019

Near JR Matsue Sta, nice bathroom, toilet and amenities”

The staff is friendly, he (the old man) specified every rule, access etc in the hotel with carefully in japanese until i understand (bcause my japanese just so so) I stayed 2 nights in women dorm style room and just 4 guests in there. It has a separate lugage room and private locker to each guest. Get a towel, tooth brush, and pajama. The bathroom and powder room is awesome. 10.00 - 15.00 is cleaning time, so guest who stayed more than 1 night must not in the hotel in that hours.

Reviewed June 15, 2019

See room deals

8.0
Excellent
Chi from Canada
Solo traveler
Stayed 4 nights in April 2019

Very good”

Matsue is a small city so the capsule hotel is not that busy and I have the best sleep ever there!

Reviewed April 10, 2019

See room deals

10.0
Exceptional
Stephani from Japan
Solo traveler
Stayed 2 nights in November 2019

cute cubic hotel”

i stayed in the cubic part of the hotel for two nights. it was my first capsule experience so i wasnt sure what to expect, but i thought it was excellent! in the womens floor there is a lounge, nice showers, makeup areas, and lockers. the lockers arent super big but theres luggage storage as well. the lounge was nice and had free coffee. the shower and makeup area was fully stocked with shampoo, conditioner, lotions, etc. overall the facilities were great! the capsule itself was small as youd expect but somehow roomy. i was worried abt privacy but it turned out the screen thats pulled down over the capsule is sufficient. bring ear plugs tho, some ppl are snorers 😭

Reviewed November 05, 2019

See room deals

6.7
Good
Deirdre from United States
Couple
Stayed 2 nights in September 2015

Basic Rooms”

Convenient location near Matsue train station, clean rooms

Basic, small, simple, and clean rooms. Convenient location near Matsue train station.

Reviewed October 06, 2015

See room deals

8.4
Excellent
Thaer from Japan
Solo traveler
Single - Non-Smoking
Stayed 1 night in December 2017

Nicely located with reasonable price”

Decent hotel, close to the main station. Clean and friendly staff. However, the water in the shower was not hot enough with low pressure

Reviewed January 01, 2018

See room deals

8.7
Excellent
Cory from United States
Solo traveler
Stayed 3 nights in October 2015

Great Location for Slighly Worn Hotel”

Location was great. Within 7 minute walk to train station. They let you use one of their bicycles which really helped. Staff very helpful although not lot of English.

Room was well appointed. Slightly bit of street noise but not real bad. If stairs are an issue (bags or just getting around), you enter through parking lot elevator which isn't very attractive. Bed wasn't most comfortable on this trip. Overall, enjoyed my stay.

Reviewed November 06, 2015

See room deals

10.0
Exceptional
Shu from Hong Kong SAR, China
Solo traveler
Stayed 2 nights in December 2018

Extraordinary stay”

I lived in the capsule room for two nights and it was totally worth it. The facilities were quite new and very detail minded ie provide ear plugs.

Reviewed January 01, 2019

See room deals

9.6
Exceptional
En-Ming from Canada
Solo traveler
Stayed 1 night in July 2019

Great stay!”

Room was a bit smokey. But great facility and its really close to the JR station. Free luggage storage & great breakfast selection

Reviewed July 25, 2019

See room deals

8.8
Excellent
Satoshi from United States
Solo traveler
Small Double Bed Non Smoking
Stayed 1 night in December 2019

Excellent”

Very conveniently located. The room is small but clean and functional. Very polite staff members.

Reviewed December 25, 2019

See room deals

ご利用いただきありがとうございました。 スタッフに対します温かいお褒めの言葉も重ねて御礼申し上げます。 またの御利用をお待ち申し上げております。 御投稿いただきありがとうございました。

Responded January 25, 2020
Matsue Urban Hotel
10.0
Exceptional
Aimee from Japan
Group
Stayed 1 night in April 2019

Wow, nice place”

We stayed in female capsules. We were very impressed. They were roomy (roomier than most capsules I've stayed in) and the whole place was set up very nice. We wished it had been just a little bit cheaper, but overall wow!

Reviewed April 08, 2019

See room deals

6.3
Good
Catherine from Australia
Couple
Stayed 2 nights in December 2015

Ageing hotel”

Friendly staff, room was clean but a bit shabby, close to station

The hotel staff were polite and friendly but the hotel itself has no charm. It is very close to the station, but in a non descript part of town and on a busy road. Not so good for light sleepers. The bed was comfortable and sheets clean. I suppose you get what you pay for.

Reviewed December 08, 2015

See room deals

7.7
Very good
Katia from Peru
Solo traveler
Stayed 3 nights in August 2012

Small room. Good location.”

It is next the the station

The location was great. It was next to the station and to the convention center where I attend to a conference. The room is really really small and it doesn´t look like in the pictures. Not many english speakers at the reception.

Reviewed September 03, 2012

See room deals

8.0
Excellent
Yat from China
Solo traveler
Small Double Bed Non Smoking
Stayed 1 night in September 2016

Room”

Its old but clean. The room wifi doesnt work but the floor wifi is ok. Staying one night is ok, but you should have another choice if staying couple of nights.

Reviewed September 24, 2016

See room deals

12345
This is a popular property. Don't miss out!

Back to search results

Back to room choices

|

Dismiss