Guests with children must inform the property at time of booking. Please specify how many children will be staying with you and their respective ages in the special request box.
Extra charges apply for children 5 years of age and younger using existing bed, and child rates are applicable to children between the ages of 6 and 12. For more information, please contact the property directly.
Rooms can only accommodate 1 extra bed. Guests who require an extra bed must notify the property using the special request box at the time of booking. All requests are subject to availability and cannot be guaranteed. Additional charge is not included in the rate and is to be paid at the property.
Guests without a meal plan who want to eat dinner at the property must make a reservation at least 1 day in advance. Fees apply. For more information, please contact the property directly.
Free shuttle service from the following stations to the property is available upon request. Guests who wish to use this service are requested to inform the property at least 1 day in advance, as seats are limited.
Departure times from:
- JR Sendai Station: 14:00
- Matsushima Kaigan Station (JR Senseki Line) : 15:02, 16:02, 17:02
- Matsushima Station (Tohoku Main Line) : 15:15, 16:15, 17:15 Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests. Guests must check in by 19:00 to eat dinner at this property. Guests who check in after this time may not be served dinner, and no refund will be given.