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Maxx by Steigenberger Vienna
Maxx by Steigenberger Vienna
Maxx by Steigenberger Vienna
Maxx by Steigenberger Vienna
Maxx by Steigenberger Vienna
Maxx by Steigenberger Vienna
Maxx by Steigenberger Vienna

Removed from saved list

8.7

Excellent

2,660 reviews

2,660 reviews

Housekeeping4
See map

8.3

Excellent

Location rating score

Excellent location - 2.64 kilometers from city center
Popular landmarks
Kunsthistorisches Museum Vienna 2.3 km
Schonbrunn Palace 2.3 km
Wiener Staatsoper 2.6 km
Belvedere Museum 2.8 km
The Hofburg 2.9 km
Historic Center of Vienna 3.1 km
Tiergarten Schoenbrunn - Zoo Vienna 3.1 km
St. Stephen's Cathedral 3.3 km
Schonbrunner Gardens 3.3 km
Prater 5.2 km
Nearby landmarks
Dr. Ruth Von Bonin-Schulmeister 60 m
Dr. Matthias Sandhofer 110 m
Dr. Luka Girardi 110 m
Dr. Sabine Maier 110 m
Bruno-Kreisky-Park 140 m
Dr. Stelzer & Partner 150 m
Bräuhausspitz 150 m
Bastlerboutique 170 m
Rosa Lila Villa 250 m
Dr. Wolfgang Reiter 250 m

Maxx by Steigenberger Vienna

Margaretengürtel 142, 05. Margareten, Vienna, Austria, 1050 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Conveniently situated in the 05. Margareten part of Vienna, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Schonbrunn Palace. Rated with 4 stars, this high-quality property provides guests with access to massage, fitness center and steamroom on-site.

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Highlights

Sparkling clean

790 meters to public transportation

Check-in [24-hour]

Excellent room comfort & quality

Airport transport

Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Sterilizing equipment
Health and Medical
First aid kit
Doctor/nurse on call

Facilities

Transport to airport

Bicycle rental

Pets allowed

Car park

Exercise area

Sauna

Shuttle service

Complimentary WIFi in all rooms

Your dates are popular among travelersUsers are booking a place in Vienna every 10 minutes on Agoda.com
Value for money8.8
Location rating8.3
Nearest airportVienna International Airport (VIE) - Austria
Distance to airport19.1 km

Rooms available at Maxx by Steigenberger Vienna

Exceptional
Room comfort & quality

10

Deluxe Double Room
...
  • Room size: 28 m²/301 ft²
  • Courtyard view
  • 1 king bed or 2 single beds
Enter dates to see prices
Junior Suite
...
  • Room size: 34 m²/366 ft²
  • Balcony/terrace
  • 1 king bed
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Superior Plus Double Room
...
  • Room size: 35 m²/377 ft²
  • Non-smoking
  • 2 single beds
Enter dates to see prices
Superior Double Room
...
  • Room size: 24 m²/258 ft²
  • City view
  • 1 double bed
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Deluxe Plus Double Room
...
  • Room size: 32 m²/344 ft²
  • Courtyard view
  • 1 king bed or 2 single beds
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Premium Suite
...
  • Room size: 66 m²/710 ft²
  • Balcony/terrace
  • 1 double bed
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Large Double or Twin Room
...
  • Room size: 28 m²/301 ft²
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Superior Twin Room
...
  • Room size: 35 m²/377 ft²
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Business Suite
...
  • Room size: 53 m²/570 ft²
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Comfort Room
...
  • Shower
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Maxx by Steigenberger Vienna?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Maxx by Steigenberger Vienna?

Maxx by Steigenberger Vienna is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind. Just use the "Let us know what you need" section of the booking page to let the hotel know you want to book a ride, and they will contact you via the Agoda messaging service with prices and more information. A stay at Maxx by Steigenberger Vienna also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. Parking is available for a fee of 20 EUR per day.

Is breakfast offered at Maxx by Steigenberger Vienna?

Wake up to a great buffet breakfast at Maxx by Steigenberger Vienna. Adults can enjoy breakfast offered with an additional charge of 20 EUR if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Maxx by Steigenberger Vienna?

Maxx by Steigenberger Vienna features an on-site restaurant for your dining convenience.

Can business events be hosted at Maxx by Steigenberger Vienna?

On-site venues and convenient event services make Maxx by Steigenberger Vienna an ideal choice for hosting events such as corporate events, conferences and meetings. Free Wi-Fi is available to help your business event or meeting a successful one.

What is the smoking policy at Maxx by Steigenberger Vienna?

Maxx by Steigenberger Vienna does not permit smoking in any of its rooms or indoor areas.

What is the closest train, metro, or bus station to Maxx by Steigenberger Vienna?

The closest train, metro, or bus station is Reinprechtsdorfer Straße, 790 m away from Maxx by Steigenberger Vienna.

What restaurants are nearby Maxx by Steigenberger Vienna?

Maxx by Steigenberger Vienna’s neighborhood is 05. Margareten which includes popular restaurants such as Traditionscafe Industrie, Bäckerei Hafner and Rupps.

What popular shopping places are close to Maxx by Steigenberger Vienna?

Maxx by Steigenberger Vienna is located in 05. Margareten area which features shopping places such as Vienna Naschmarkt.

What are popular attractions near Maxx by Steigenberger Vienna?

Maxx by Steigenberger Vienna is located in 05. Margareten area, which is famous for attractions such as Bruno-Kreisky-Park, Bräuhausspitz and Park am Hundsturm.

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See map

Explore the neighborhood

What people love about Maxx by Steigenberger Vienna

  • 9.6

    Exceptional

    "Would stay again."

    Andru

    |

    August 1, 2019

  • 8

    Very good

    "Overall good place to stay"

    JOHN

    |

    June 27, 2019

  • 9.2

    Exceptional
    Cleanliness

    "The room was clean and big the bed was good and the staff was friendly and helpful ."

    Rooberta

    |

    May 30, 2019

Overall rating:

8.7

Excellent
2,660 reviews
Cleanliness
9.2
Facilities
8.6
Location
8.3
Read all reviews >
More about Maxx by Steigenberger Vienna

More about Maxx by Steigenberger Vienna

Maxx by Steigenberger Vienna

Enjoy both relaxation and an urban cultural exploration with a stay at Maxx by Steigenberger Vienna, ideally placed just minutes from Vienna city center. Sampling the authentic culture of Vienna is easy with a stay at Maxx by Steigenberger Vienna, just 2.3 km from Schonbrunn Palace.
The facilities and services provided by Maxx by Steigenberger Vienna ensure a pleasant stay for guests. Post your pictures and answer your emails whenever you want, with the hotel's free Wi-Fi internet access. Pre-plan your rides to and from the airport with the hotel's easy to book transportation services. The hotel provides shuttle services to help you find what you want in Vienna.
Parking is always available, provided by the hotel for their driving guests. While lodging at this wonderful hotel, the helpful staff at the front desk can assist you with multiple services that include concierge service and luggage storage. If you want seats to city's best entertainment, you can get help through the hotel's ticket service. The hotel's on-site dry cleaning service and laundry service help you keep your favorite travel outfits clean so you can pack less.
In-room conveniences include daily housekeeping, so you can relax and enjoy your stay. The hotel is entirely non-smoking, ensuring a clean air environment.
Experience high-quality room facilities during your stay at Maxx by Steigenberger Vienna. The hotel provides linen service and air conditioning in some rooms for the benefit of guests. Some selected rooms at Maxx by Steigenberger Vienna include a balcony or terrace, as part of the room design. Some selected rooms have television and cable TV to keep guests entertained.
The hotel also provides guests with a refrigerator, bottled water, a coffee or tea maker, instant coffee and mini bar in some rooms. Maxx by Steigenberger Vienna also provides a hair dryer, toiletries and towels in bathrooms for select rooms.


Dining and things to do

Start your vacation days in the best possible way. Begin every morning of your stay with an in-house breakfast. Have fun at night with your travel companions right at the hotel's bar. Maxx by Steigenberger Vienna has vending machines that provide round-the-clock refreshment, at low cost.
To fill your days, be sure to check out the fantastic facilities offered at Maxx by Steigenberger Vienna. Pamper and indulge yourself with a visit to the massage, steam room, spa and sauna. For those who hate to miss a workout, a trip to the hotel's fitness facility will keep you fresh and healthy.


Around the property

Visit the sights and local attractions of Vienna during your stay at the hotel. Engage in the city's best art at The Hofburg located 2.8 km away, where you can learn about the local art scene and buy original works.

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Amenities and facilities
Excellent
Facilities

8.6

Most talked about facilities

Housekeeping

4 mentions

Car Park

1 mention

Languages spoken

  • English
  • Croatian
  • Czech
  • Dutch
  • French
  • German
  • Italian
  • Portuguese
  • Romanian
  • Russian
  • Spanish

Accessibility

  • Wheelchair accessible

Internet access

  • Complimentary WIFi in all rooms
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Exercise area
  • Massage
  • On-site entertainment
  • Sauna
  • Spa
  • Steam room
  • Ticket services
  • Tours

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Alternative meal arrangement
  • Bar
  • Grocery delivery
  • Kitchen
  • Vending machine

Services and conveniences

  • Air conditioning in public area
  • Concierge
  • Daily cleaning
  • Disabled facilities
  • Dry cleaning
  • Elevator
  • Food delivery
  • Hair salon
  • Heating in public area
  • Invoice provided
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area
  • Terrace

For the kids

  • Kids meal

Access

  • Cat-friendly
  • Check-in [24-hour]
  • Dog-friendly
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Smoke alarms
  • Soundproof rooms

Getting around

  • Bicycle parking
  • Car power charging station
  • Parking [paid]
  • Shuttle service
  • Transport to airport

Sports equipment rental

  • Bicycle rental

Available in all rooms

  • A/C
  • Accessible by elevator
  • Air purifier
  • Alarm clock
  • Bathrobes
  • Blackout curtains
  • Cleaning products
  • Closet
  • Coffee/tea machine
  • Complimentary coffee (instant)
  • Complimentary drinking water
  • Daily cleaning
  • Desk
  • Fire extinguisher
  • Hair dryer
  • Heating
  • Individual air conditioning
  • Laptop safe box
  • Laptop workspace
  • Linens
  • Lock box in room
  • Mini bar
  • Mirror
  • Non-smoking
  • Phone
  • Private bathroom
  • Radio
  • Refrigerator
  • Safety/security feature
  • Satellite/cable channels
  • Shower
  • Sleep comfort items
  • Slippers
  • Smoke alarm
  • Socket near the bed
  • Soundproofing
  • Streaming movies
  • Toiletries
  • Towels
  • Trash cans
  • Wake up call
  • Walk-in shower
  • Wi-Fi [complimentary]
  • Wooden/parqueted flooring
Food and dining
Breakfast options
  • Vegetarian
  • Vegan
  • Gluten-free
  • Buffet
Restaurants on site

Danhauser

  • Menu: Buffet
Location
Margaretengürtel 142, 05. Margareten, Vienna, Austria, 1050
Excellent
Location

8.3

Airports

  • Vienna International Airport (VIE) - Austria
    19.1 km 30 min drive
  • M. R. Štefánik Airport (BTS) - Slovakia
    63.5 km

Public transportation

  • Reinprechtsdorfer Straße
    790 m
  • Zieglergasse Metro Stop
    1.2 km

Hospital or clinic

  • Dr. Ruth Von Bonin-Schulmeister
    60 m

Shopping

  • Vienna Naschmarkt
    1.5 km

Convenience store

  • Denn's Biomarkt Store
    1.7 km

Cash withdrawal

  • ATM
    310 m 5 min walk
What's nearby

Popular landmarks

  • Kunsthistorisches Museum Vienna
    2.3 km
  • Schonbrunn Palace
    2.3 km
  • Wiener Staatsoper
    2.6 km
  • Belvedere Museum
    2.8 km
  • The Hofburg
    2.9 km
  • Historic Center of Vienna
    3.1 km
  • Tiergarten Schoenbrunn - Zoo Vienna
    3.1 km
  • St. Stephen's Cathedral
    3.3 km
  • Schonbrunner Gardens
    3.3 km
  • Prater
    5.2 km

Nearby landmarks

  • Dr. Ruth Von Bonin-Schulmeister
    60 m
  • Dr. Matthias Sandhofer
    110 m
  • Dr. Luka Girardi
    110 m
  • Dr. Sabine Maier
    110 m
  • Bruno-Kreisky-Park
    140 m
  • Dr. Stelzer & Partner
    150 m
  • Bräuhausspitz
    150 m
  • Bastlerboutique
    170 m
  • Rosa Lila Villa
    250 m
  • Dr. Wolfgang Reiter
    250 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds vary by room. Please check each room's capacity for details.

All children are welcome.

Infant 0-4 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 5-6 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 7 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking 6 or more rooms, special policies may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-out until12:00

Extras

  • Breakfast charge (unless included in room price)20 EUR
  • Daily Internet/Wi-Fi fee0 EUR

The property

  • Non-smoking rooms/floorsno
  • Number of bars/lounges1
  • Number of floors7
  • Number of restaurants1
  • Number of rooms 195
  • Year property opened2013
  • Most recent renovation2015

Parking

  • Daily parking fee20 EUR

Reviews of Maxx by Steigenberger Vienna from real guests

Provided by verified guests of Agoda
8.7
/
10
Cleanliness9.2
Facilities8.6
Location8.3
Room comfort and quality10.0
Service8.8
Value for money8.8
High score for Vienna
Rating
9+ Exceptional (29)
8-9 Excellent (10)
7-8 Very Good (7)
6-7 Good (5)
<6 Below Expectation (1)
Time of the year
Mar - May (9)
Jun - Aug (18)
Sep - Nov (19)
Dec - Feb (6)
All guests (141)
All room types
All languages

Show reviews that mention 

Showing 52 verified guest comments
123
8.0
Excellent
Zhi from China
Family with young children
Superior Double Room
Stayed 1 night in April 2018

good location with friendly service”

It's time to go back home, you can feel go home in Falkensteiner hotel Wien Margareten,. it's located by Vienna central, you can walk 200 meters to the Metro stop, room is cleaner. and well equipment. you feel home with friend.

Reviewed April 10, 2018

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Dear Mr/Mrs Zhi, Thank you for taking the time to share your experience with us. We are happy to know that our staff made your stay enjoyable and that your expectations were met. These comments motivate us to continue working day after day. If you are going to come back to our location, we will be happy to welcome you again. Best regards, Elisabet Aranaz, Front office, Maxx by Steigenberger, Vienna.

Responded November 22, 2020
Maxx by Steigenberger Vienna
8.8
Excellent
Jiri from Czech Republic
Couple
Superior Double Room
Stayed 1 night in December 2016

Perfect choice for weekend in Vienna”

Hotel is really near the metro station so it's very good reachable from the city center. Room was large and simply furnished but it was nice and modern. Beside other usual facilities was in the room also Nespresso machine. Bathroom was also large and nice and without any doubt clean. Reception desk staff was helpful but a little bit unpleasant and a hotel surroundings was noisy at night. But overall is this hotel really great choise for a weekend staying in Vienna.

Reviewed December 27, 2016

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Dear Jiri, thank you for your great review! We are very happy that you enjoyed your stay! Best regards, Patricia Ramseidl

Responded October 15, 2017
Maxx by Steigenberger Vienna
9.6
Exceptional
Andru from United Kingdom
Couple
Superior Double Room
Stayed 2 nights in July 2019

Lovely hotel, only a few tram stops from main train station”

Staff were friendly and the room was lovely. Had lots of nice amenities in the room and the bed was super comfy. Is a bit of a walk into central Vienna but is doable! Would stay again.

Reviewed August 02, 2019

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Dear Andru, Thank you for taking the time to share your experience with us. We are happy to know that our staff made your stay enjoyable and that your expectations were met. These comments motivate us to continue working day after day. If you are going to come back to our location, we will be happy to welcome you again. Best regards, Elisabet Front desk, Maxx by Steigenberger

Responded November 21, 2020
Maxx by Steigenberger Vienna
9.2
Exceptional
Rooberta from United States
Couple
Superior Double Room
Stayed 3 nights in May 2019

Exceptional”

The room was clean and big the bed was good and the staff was friendly and helpful . It was quiet even though our room was on the Main Street. Close to trains but the one draw back was restaurants, none close by. The hotel bar and dining room have a very limited menu. However the cafe machine in the room was a life saver.

Reviewed May 30, 2019

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Dear Rooberta, Thank you for taking the time to share your experience with us. We are happy to know that our staff made your stay enjoyable and that your expectations were met. These comments motivate us to continue working day after day. If you are going to come back to our location, we will be happy to welcome you again. Best regards, Elisabet Aranaz // Front desk Maxx by Steigenberger

Responded November 21, 2020
Maxx by Steigenberger Vienna
9.6
Exceptional
Guy from United Kingdom
Couple
Superior Double Room
Stayed 2 nights in November 2018

Exceptional”

Great deal from Agoda. Classy hotel and very convenient for the underground.

Reviewed November 12, 2018

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Dear Guy, Thank you for taking the time to share your experience with us. We are happy to know that our staff made your stay enjoyable and that your expectations were met. These comments motivate us to continue working day after day. If you are going to come back to our location, we will be happy to welcome you again. Best regards, Elisabet Aranaz, Front office, Maxx by Steigenberger, Vienna.

Responded October 29, 2020
Maxx by Steigenberger Vienna
10.0
Exceptional
Trinidad from Australia
Group
Superior Double Room
Stayed 3 nights in August 2018

EXCELLENT LOCATION”

HAPPY WITH OUR STAY, WE WERE 4 COUPLES. HOTEL IS NEW CLOSE TO TRANSPORT AND SMALL BUSINESS. TRAM IS EVERY 5 TO 10 MINUTES. METRO STATION IS ALSO STONE THROW AWAY.

Reviewed August 27, 2018

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Dear Trinidad, Thank you for taking the time to share your experience with us. We are happy to know that our staff made your stay enjoyable and that your expectations were met. These comments motivate us to continue working day after day. If you are going to come back to our location, we will be happy to welcome you again. Best regards, Elisabet Aranaz // Front desk Maxx by Steigenberger Wien.

Responded November 22, 2020
Maxx by Steigenberger Vienna
10.0
Exceptional
Rami from Israel
Couple
Superior Double Room
Stayed 4 nights in September 2018

Best hotel we have been so far, and we travel often. ”

Great and spacious room, clean and comfortable. The staff were very friendly, helpful ( we needed and umbrella and print a document, for example). Looking forward to visiting again!

Reviewed September 19, 2018

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Dear Rami, Thank you for taking the time to share your experience with us. We are happy to know that our staff made your stay enjoyable and that your expectations were met. These comments motivate us to continue working day after day. If you are going to come back to our location, we will be happy to welcome you again. Best regards, Elisabet // Front desk Maxx by Steigenberger

Responded November 22, 2020
Maxx by Steigenberger Vienna
9.2
Exceptional
Elisa from Indonesia
Couple
Junior Suite
Stayed 3 nights in March 2019

Exceptional”

All good just for 2nd day they didnt clean up the room, I didn’t know they forget or not

Reviewed March 06, 2019

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Dear Elisa, First of all, thank you very much for sending us your comments and for taking the time to give us your impressions of your recent experience with Maxx by Steigenberger. Your opinion is very valuable to us, as it allows us to know where we need to continue working and to continue our efforts to obtain the highest quality. On the other hand, we would like you to accept our sincere apologies for any inconvenience you may have experienced during your stay, as it is not indicative of our standards. We will personally convey the message to the departments involved so that the necessary measures are taken and that it does not happen again in the future. We look forward to seeing you again so that you can give us the opportunity to surprise you. Best regards, Elisabet Aranaz, Front office, Maxx by Steigenberger Vienna.

Responded October 29, 2020
Maxx by Steigenberger Vienna
9.6
Exceptional
Lyndon from Philippines
Group
Deluxe Double Room
Stayed 2 nights in March 2019

LJC & Family from the Philippines”

Spacious and very clean rooms. We had a very pleasant stay. Thank you.

Reviewed April 06, 2019

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Dear Lyndon, Thank you for taking the time to share your experience with us. We are happy to know that our staff made your stay enjoyable and that your expectations were met. These comments motivate us to continue working day after day. If you are going to come back to our location, we will be happy to welcome you again. Best regards, Elisabet Aranaz , Front desk Maxx by Steigenberger

Responded November 21, 2020
Maxx by Steigenberger Vienna
10.0
Exceptional
Ma from Hong Kong SAR, China
Couple
Superior Double Room
Stayed 3 nights in July 2018

Room is clean and location is great”

Everything’s good, value for money, will definitely come back again.

Reviewed August 07, 2018

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Dear Ma, Thank you for taking the time to share your experience with us. We are happy to know that our staff made your stay enjoyable and that your expectations were met. These comments motivate us to continue working day after day. If you are going to come back to our location, we will be happy to welcome you again. Best regards, Elisabet // Front desk Maxx by Steigenberger

Responded November 22, 2020
Maxx by Steigenberger Vienna
8.4
Excellent
David from United Kingdom
Couple
Deluxe Double Room
Stayed 3 nights in September 2017

Excellent”

close to ubahn (only 16.50 for 3 day pass. Great facilities but 22 euro per night parking ouch !

Reviewed September 25, 2017

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Dear David! Thank you for your excellent review - we are pleased to read that you enjoyed your stay. Hopefully, we can welcome you back soon! All the best from Vienna, Julia (Sales Manager)

Responded September 27, 2017
Maxx by Steigenberger Vienna
10.0
Exceptional
Tiffany from Malaysia
Group
Superior Double Room
Stayed 1 night in September 2018

Good service”

Recommended to everyone! We had a pleasant stay here!

Reviewed September 27, 2018

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Dear Tiffany, Thank you for taking the time to share your experience with us. We are happy to know that our staff made your stay enjoyable and that your expectations were met. These comments motivate us to continue working day after day. If you are going to come back to our location, we will be happy to welcome you again. Best regards, Elisabet Aranaz, Front office, Maxx by Steigenberger, Vienna.

Responded October 29, 2020
Maxx by Steigenberger Vienna
9.0
Exceptional
NAOSUKE from Japan
Couple
Stayed 2 nights in May 2014

Perfect support for Vienna sightseeing!”

Kind response,access to U barn,stylish interior

not only functional,but luxury service.

Reviewed May 09, 2014

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Dear Naosuke, thank you for your awesome review! Best regards, Patricia Ramseidl

Responded October 15, 2017
Maxx by Steigenberger Vienna
6.8
Good
Xuelian from United Kingdom
Couple
Superior Double Room
Stayed 3 nights in November 2017

Good”

the room was so hot and there was no option to open the window and air condition was not avaliable

Reviewed April 23, 2018

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Dear Mr/Mrs Xuelian, First of all, thank you very much for sending us your comments and for taking the time to give us your impressions of your recent experience with Maxx by Steigenberger. Your opinion is very valuable to us, as it allows us to know where we need to continue working and to continue our efforts to obtain the highest quality. On the other hand, we would like you to accept our sincere apologies for any inconvenience you may have experienced during your stay, as it is not indicative of our standards. We will personally convey the message to the departments involved so that the necessary measures are taken and that it does not happen again in the future. We look forward to seeing you again so that you can give us the opportunity to surprise you. Best regards, Elisabet Aranaz, Front office, Maxx by Steigenberger Vienna.

Responded October 29, 2020
Maxx by Steigenberger Vienna
10.0
Exceptional
masataka from Japan
Group
Superior Double Room
Stayed 1 night in August 2018

Exceptional”

Great location,breakfast,and stuff.

Reviewed August 30, 2018

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Dear Masataka, Thank you for taking the time to share your experience with us. We are happy to know that our staff made your stay enjoyable and that your expectations were met. These comments motivate us to continue working day after day. If you are going to come back to our location, we will be happy to welcome you again. Best regards, Elisabet , Front desk Maxx by Steigenberger

Responded November 22, 2020
Maxx by Steigenberger Vienna
6.8
Good
CHING from Singapore
Couple
Deluxe Double Room
Stayed 2 nights in June 2019

From Singapore”

Wifi signal could not receive in the room. The rest are pretty satisfy.

Reviewed January 02, 2020

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Dear Ching, Thank you for taking the time to share your experience with us. We are happy to know that our staff made your stay enjoyable and that your expectations were met. These comments motivate us to continue working day after day. If you are going to come back to our location, we will be happy to welcome you again. By the way, have you heard about our new loyalty program? H- Rewards? Being part of it will allow you to make early check-in, late-check out, get up-grades, free breakfasts, discounts on F&B...redeeming the points you have accumulated during your stays. Registration is completely free and can be done in less than two minutes from the official website -hrewards.com- You will also be able to accumulate points by being a member with the following hotels as well: Steigenberger Hotels & Resorts, Jaz in the city, IntercityHotel, ZleepHotels, Grand Mercure, Mercure Hotels, Novotel, Ibis and others 15 located in China. Visit the page for more details. Best regards, Elisa

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Maxx by Steigenberger Vienna
10.0
Exceptional
Kurt from Austria
Couple
Superior Double Room
Stayed 1 night in February 2019

Very good”

It was reale perfect

Reviewed February 16, 2019

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Dear Kurt, Thank you for taking the time to share your experience with us. We are happy to know that our staff made your stay enjoyable and that your expectations were met. These comments motivate us to continue working day after day. If you are going to come back to our location, we will be happy to welcome you again. Best regards, Elisabet Aranaz, Front office, Maxx by Steigenberger, Vienna.

Responded October 29, 2020
Maxx by Steigenberger Vienna
8.0
Excellent
JOHN from India
Solo traveler
Deluxe Plus Double Room
Stayed 1 night in June 2019

Good ”

Overall good place to stay

Reviewed June 28, 2019

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Dear John, Thank you for your review and for choosing our hotel. We are happy that you enjoyed your stay and we are looking forward to having you again as a guest in Maxx Hotel by Steigenberger. Best wishes, Your Maxx Hotel by Steigenberger Team

Responded July 20, 2019
Maxx by Steigenberger Vienna
6.4
Good
Danuta from Netherlands
Business traveler
Superior Double Room
Stayed 2 nights in June 2019

Good”

location not ideal

Reviewed June 24, 2019

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Dear Danuta, Thank you for taking the time to review your stay in Maxx Hotel by Steigenberger. We look forward to seeing you on your next trip to Vienna. Best wishes, Your Maxx Hotel by Steigenberger Team

Responded July 20, 2019
Maxx by Steigenberger Vienna
9.3
Exceptional
Ben from Taiwan
Couple
Stayed 3 nights in April 2015

Excellent”

Excellent service, excellent location and room
Reviewed May 07, 2015

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Dear Ben, thank you for your great review! We are very happy that you enjoyed your stay! Best regards, Patricia Ramseidl

Responded October 15, 2017
Maxx by Steigenberger Vienna
123
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