Verified traveler reviews

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Very good

based on 81 reviews
  • Cleanliness 7.7
  • Facilities 9.0
  • Location 7.2
  • Room comfort and quality 7.6
  • Service 7.5
  • Value for money 7.5
  • Food and dining 6.5
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Nadia from Australia
Stayed 3 nights in April 2014
quiet room, hot shower, comfortable bed
Average, staff could any speak any english
Reviewed April 25, 2014

Le from Vietnam
Deluxe City View
Stayed 3 nights in April 2014
Such a great holiday in Hanoi
Centrally located. Easy access to attractions. Friendly and useful staff
Reviewed April 11, 2014

Bruce from New Zealand
Business travelers
Stayed one night in February 2014
Pleasant, central, never any problems.
Pleasant, reliable, friendly, good value for money.
The 4th time I have stayed here. Always pleasant, reliable, friendly, good value for money. Modest but pleasant breakfast. Never had a complaint.
Reviewed March 09, 2014

Jonathan from France
Business travelers
Stayed 2 nights in November 2013
Not so satisfied
very normal, basic
Not so impressed by the room. Do not think its very worth the price.
Reviewed November 18, 2013

Deborah from Australia
Stayed one night in September 2013
Welcoming, friendly and very helpful
Staff, location and cleanliness
Enjoyable, comfortable and great location. Very helpful and pleasant staff.
Reviewed September 30, 2013

Chee from Malaysia
Business travelers
Deluxe City View
Stayed one night in July 2013
comfortable, suitable for business traveller
easily accessible wifi internet, comfortable room, responsive and supportive staff
Stayed 1 night only, deluxe room, spacious and comfortable, overall was good experience, didn't encounter problem except next morning bathroom ceiling got water dripping. Wifi internet access was peace of mind, receive and sending email smoothly. Till now couldn't find Hanoi hotel with good breakfast, this hotel was no exception, hope breakfast could be improved further.
Reviewed July 26, 2013

Pia from Germany
Stayed 3 nights in March 2013
Nice hotel in good location
clean and nice designed rooms, friendly staff and walking distance to all major attractions
The stay in the hotel was totally satisfying. The rooms were really nice, modern design and clean. The internet connection works perfectly, the staff is friendly and caring. Its about 1km walking distance to all major attractions in the city centre.
Reviewed April 06, 2013

Ellen from Canada
Stayed one night in January 2013
Good location
Helpful staff, location, good sized room
we stayed at the hotel for 4nights..3 with a tour and one post tour. breakfast was good and beds comfortable and shower extremely hot. there were certain minor issues that are inherent in hot,damp climates that didn't bother us. good restaurants nearby.
Reviewed February 01, 2013

Januario from Philippines
Business travelers
Stayed 2 nights in October 2012
Nice Hotel but with an irregularly shaped room
Near the offices/shops
It was generally a good stay. I had no complaints. The internet-connected computers at the lobby helped.
Reviewed November 05, 2012

Tania from New Zealand
Stayed 2 nights in August 2012
Great hotel, new, clean and efficient
location and cleanliness
great location, easy to get around, i would suggest if there's anything you need just ask for it, they were sometimes not forward thinking, eg a map with location of where you are is helpful and a mini travel guide of what's worth seeing in the area, once we asked and got these things we were away running.
Reviewed November 03, 2012


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