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Swimming pool, MAY DE VILLE LUXURY HOTEL & SPA in Hanoi
MAY DE VILLE LUXURY HOTEL & SPA
Swimming pool, MAY DE VILLE LUXURY HOTEL & SPA in Hanoi
Lobby, MAY DE VILLE LUXURY HOTEL & SPA in Hanoi
Lobby, MAY DE VILLE LUXURY HOTEL & SPA in Hanoi
Swimming pool, MAY DE VILLE LUXURY HOTEL & SPA in Hanoi
Swimming pool, MAY DE VILLE LUXURY HOTEL & SPA in Hanoi

Removed from saved list

9.0

Exceptional

63 reviews

63 reviews

Breakfast1
Swimming Pool1
See map
See map

10

Exceptional

Location rating score

Exceptional location - Inside city center
Popular neighborhood
Exceptional for walking
Walkable places
Dien Dam Gallery
70 m
Cau Go Street
80 m
Vietnam Moontravel
80 m
Nunal Boutique
100 m
Hang Bac Temple
130 m
Popular landmarks
Old Quarter
190 m
St. Joseph's Cathedral
540 m
Hoa Lo Prison
1.1 km
Vietnamese Women's Museum
1.1 km
Vietnam Military History Museum
1.3 km
Closest landmarks
Travel Agent Hanoi
190 m
Vietcraft
190 m
87 Ma May
190 m
Hang Ngang Hang Dao
190 m
Old Quarter
190 m
Newly renovated

MAY DE VILLE LUXURY HOTEL & SPA

43 Gia Ngu, Hoan Kiem District , Old Quarter, Hanoi, Vietnam, 100000 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Strategically situated in Old Quarter, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Old Quarter. Rated with 4 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.

Highlights

Hygiene Plus

Sparkling clean

Located in heart of Hanoi

Check-in [24-hour]

Excellent room comfort & quality

This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
Facilities

Front desk [24-hour]

Airport transfer

Shuttle service

Free Wi-Fi in all rooms!

Swimming pool [indoor]

Spa

Check-in/out [express]

Luggage storage

This property is in high demand!

3 travelers have booked today.

Value for money8.6
Distance to city center0.01 km
Location rating10.0
Nearest airportNoi Bai International Airport (HAN)
Distance to airport21.3 km

Rooms available at MAY DE VILLE LUXURY HOTEL & SPA

Terrace Suite
...
  • Room size: 60 m²/646 ft²
  • City view
  • 1 double bed
Enter dates to see prices
Family Room
...
  • Room size: 30 m²/323 ft²
  • Outdoor view
  • 1 king bed and 1 single bed
Enter dates to see prices
Deluxe Double Room
...
  • Room size: 20 m²/215 ft²
  • Shower
  • 1 king bed or 2 single beds
Enter dates to see prices
Luxury Quadruple Room
...
  • Room size: 80 m²/861 ft²
  • Outdoor view
  • 2 single beds and 1 king be...
Enter dates to see prices
Junior Suite
...
  • Room size: 28 m²/301 ft²
  • Outdoor view
  • 1 king bed
Enter dates to see prices
Deluxe Single Room
...
  • Room size: 20 m²/215 ft²
  • Outdoor view
  • 1 single bed
Enter dates to see prices
Deluxe Double or Twin Room with City View
...
  • Room size: 25 m²/269 ft²
  • Outdoor view
  • 1 king bed or 2 single beds
Enter dates to see prices
Junior Suite with Balcony
...
  • Room size: 28 m²/301 ft²
  • Outdoor view
  • 1 king bed
Enter dates to see prices
Deluxe Double or Twin Room with Lake View
...
  • Room size: 25 m²/269 ft²
  • Lake view
  • 1 king bed
Enter dates to see prices
Family City View
...
  • Room size: 30 m²/323 ft²
  • City view
  • 1 single bed and 1 double b...
Enter dates to see prices

Frequently asked questions

Does MAY DE VILLE LUXURY HOTEL & SPA have bars on the premises?

Experience your holiday retreat the greatest way possible with MAY DE VILLE LUXURY HOTEL & SPA's bar and poolside bar accessible right in front of your doorstep for whenever you need a drink or two.

Does MAY DE VILLE LUXURY HOTEL & SPA provide laundry services?

Yes! MAY DE VILLE LUXURY HOTEL & SPA provides laundry service at your discretion and even hot water linen and laundry washing for whenever you need your favorite shirts or dresses clean and fresh all throughout your trip. Please contact the property for more information.

Does MAY DE VILLE LUXURY HOTEL & SPA offer dry cleaning services?

Yes! MAY DE VILLE LUXURY HOTEL & SPA provides dry cleaning service that is accessible all throughout your stay, ensuring you're always looking your finest in your favorite outfit. Please contact the property for more information.

What public parks are within range of MAY DE VILLE LUXURY HOTEL & SPA?

While residing at MAY DE VILLE LUXURY HOTEL & SPA, enjoy your early morning or evening stroll at nearby park which include Vườn hoa Cửa Nam, Co Tan Park, and August 19 Garden.

How many floors does MAY DE VILLE LUXURY HOTEL & SPA have?

MAY DE VILLE LUXURY HOTEL & SPA has a total of 12 floors.

In which languages can MAY DE VILLE LUXURY HOTEL & SPA's personnel communicate?

MAY DE VILLE LUXURY HOTEL & SPA can converse up to 2 languages which includes English for travelers that prefer this language. Please refer to the "Amenities and facilities" section and in the "Languages spoken" category to find out what other languages this property supports.

What dining places are close by MAY DE VILLE LUXURY HOTEL & SPA?

MAY DE VILLE LUXURY HOTEL & SPA’s neighborhood is Old Quarter which includes popular restaurants such as Pho Suong, Cafe Dinh, and Bami Bread.

See map

Explore the neighborhood

What people love about MAY DE VILLE LUXURY HOTEL & SPA

  • 10

    Exceptional
    Breakfast

    "Lovely staff Good breakfast Everything was top."

    Peter

    |

    July 6, 2023

  • 10

    Exceptional

    "The balcony overlooked a lot and provided good scenery."

    Nicole

    |

    July 9, 2023

  • 10

    Exceptional

    "We had an excellent stay at May De Ville Luxury."

    Peter

    |

    July 6, 2023

Property ranking|Compared to 3,732 Hanoi properties
See all rankings
Location score
9.6/10
Value for money score
8.8/10
Cleanliness score
8.8/10
Service score
8.8/10
Better than
99
%
of Hanoi properties
Better than
93
%
of Hanoi properties
Better than
93
%
of Hanoi properties
Better than
91
%
of Hanoi properties
Overall rating:

9

Exceptional
63 reviews
Cleanliness
9.1
Facilities
8.6
Location
10.0
Read all reviews >
More about MAY DE VILLE LUXURY HOTEL & SPA

More about MAY DE VILLE LUXURY HOTEL & SPA

MAY DE VILLE LUXURY HOTEL & SPA

For travelers who want to take in the sights and sounds of Hanoi, MAY DE VILLE LUXURY HOTEL & SPA is the perfect choice. Its convenient location right in the city center allows you more time to see all that Hanoi has to offer. Are you seeking the true Hanoi? Experiencing the best of the city's culture is easy with a stay at MAY DE VILLE LUXURY HOTEL & SPA, located merely 190 m from Old Quarter.
All offerings provided by MAY DE VILLE LUXURY HOTEL & SPA help to ensure a pleasant stay for all travelers. Free internet access provided within the hotel keeps you connected throughout your stay. Airport transfer services can be booked before your check-in date, to ensure a smooth and convenient arrival or departure. Exploring Hanoi is made even more convenient with the taxi and shuttle services available at the hotel.
For those driving their own car, parking is available for guests. Always get the assistance you need with front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes. Booking the best tickets and getting the hottest restaurant reservations are made easy with help from the hotel's ticket service and tours. For longer stays or whenever you need it, the dry cleaning service and laundry service keep your favorite travel outfits clean and available.
Feel like doing nothing? Available services like 24-hour room service, room service and daily housekeeping let you get the most out of your time at the MAY DE VILLE LUXURY HOTEL & SPA. For health reasons, smoking is not permitted anywhere inside the hotel. For guests who would like to smoke, the designated smoking areas are available.
A range of amenities is offered in guestrooms at MAY DE VILLE LUXURY HOTEL & SPA. Enjoy your stay even more at the hotel, knowing that some selected rooms include linen service, blackout curtains and air conditioning. For a bit of entertainment, guests will find television and cable TV available in some selected rooms. Don't worry about being thirsty as a refrigerator, bottled water, instant coffee and instant tea are provided in some guestrooms.
Bathroom amenities are just as important as others, and at the hotel you'll find a hair dryer, toiletries, bathrobes and towels available in some guest bathrooms.


Dining and things to do

Every day at MAY DE VILLE LUXURY HOTEL & SPA begins with a delicious complimentary breakfast. Don't start your vacation days without your morning coffee, available every morning in the café. A number of great dining options at the hotel assures that you'll always have convenient and delicious choices. A great night out couldn't be easier! Enjoy a fun evening without traveling outside at the bar.
A day in will be as fun as a day out with ranges of recreational activities offered at MAY DE VILLE LUXURY HOTEL & SPA. A relaxing end to every day is possible with a visit to the massage, hot tub, salon and spa. Don't forget to make a visit or two to the hotel's pool. At MAY DE VILLE LUXURY HOTEL & SPA, every effort is made to make guests feel comfortable. Enjoy your favorite drink in your swimsuit at the hotel's poolside bar.


Around the property

An array of attractions are a must-see while visiting Hanoi. A great museum trip can be had at Vietnam Museum of Ethnology located 5.5 km away, with local art that provides a sense of the region.


Reasons to stay here

Guests who stayed here found it to be neat and tidy, scoring it above 96% of other accommodations in the city.
Guests who stayed at this hotel have scored it higher than 99% of accommodations in the city.
Past guests love the staff and service here, rating it above 98% of the other accommodations in the city.

Show less

Amenities and facilities

Excellent
Facilities

8.6

Languages spoken
  • English
  • Vietnamese
Accessibility
  • On-site accessible restaurants / lounges
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet [LAN]
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Billiards
  • Fitness center
  • Foot bath
  • Hot tub
  • Massage
  • Pool facilities
  • Pool with view
  • Spa
  • Spa/sauna
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Ticket services
  • Tours
Cleanliness and safety
  • Anti-viral cleaning products
  • Breakfast takeaway service
  • Cashless payment service
  • Covid-19 testing service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
Dining, drinking, and snacking
  • A la carte breakfast
  • Alcohol
  • Alternative meal arrangement
  • Bar
  • Bottle of water
  • Breakfast [buffet]
  • Breakfast [continental]
  • Breakfast [free]
  • Breakfast service
  • Coffee shop
  • Fruits/snacks
  • Happy hour
  • Poolside bar
  • Restaurants
  • Room service [24-hour]
  • Snack bar
Services and conveniences
  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Convenience store
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Food delivery
  • Grooming service
  • Invoice provided
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Postal service
  • Safety deposit boxes
  • Salon
  • Smoke-free property
  • Smoking area
  • Terrace
  • Xerox/fax in business center
For the kids
  • Family room
  • Kids meal
  • Swimming pool [kids]
Access
  • Allergy-free rooms
  • Buzzer/wireless intercom
  • CCTV in common areas
  • Check-in/out [express]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms
Getting around
  • Airport transfer
  • Bicycle parking
  • Car park [charges apply]
  • Car park [nearby]
  • Rental car
  • Shuttle service
  • Taxi service
Available in all rooms
  • Accessible by elevator
  • Accessible by stairs
  • Air conditioning
  • Alarm clock
  • Balcony/terrace
  • Bathrobes
  • Blackout curtains
  • Cleaning products
  • Complimentary tea
  • Daily housekeeping
  • Desk
  • Free bottled water
  • Free instant coffee
  • Hair dryer
  • In-room safe box
  • Internet access – LAN
  • Internet access – wireless
  • Ironing facilities
  • Laptop workspace
  • Linens
  • Low floor available
  • Mini bar
  • Mirror
  • Non-smoking
  • Private bathroom
  • Refrigerator
  • Satellite/cable channels
  • Shower
  • Slippers
  • Smoke detector
  • Socket near the bed
  • Soundproofing
  • Streaming service like Netflix
  • Telephone
  • Toiletries
  • Towels
  • Trash cans
  • Wake-up service
  • Wi-Fi [free]

Food and dining

Restaurants on site
Le Réveil Restaurant
  • Cuisine: Asian, European, Vietnamese

Location

43 Gia Ngu, Hoan Kiem District , Old Quarter, Hanoi, Vietnam, 100000
Exceptional
Location

10

Airports
  • Noi Bai International Airport (HAN)
    21.3 km 37 min drive
  • Cat Bi International Airport (HPH)
    93.6 km
Public transportation
  • Hanoi Railway Station
    1.5 km 9 min drive
Hospital or clinic
  • Trung tâm Y tế Quận Hoàn Kiếm
    230 m
Shopping
  • Night Market
    430 m
Convenience store
  • Circle K
    140 m 2 min drive
Cash withdrawal
  • ATM
    210 m 2 min drive

What's nearby

Popular landmarks
  • Old Quarter
    190 m
  • St. Joseph's Cathedral
    540 m
  • Hoa Lo Prison
    1.1 km
  • Vietnamese Women's Museum
    1.1 km
  • Vietnam Military History Museum
    1.3 km
  • Ho Chi Minh Mausoleum
    1.9 km
  • Temple of Literature & National University
    1.9 km
  • One Pillar Pagoda
    1.9 km
  • Presidential Palace Historical Site
    1.9 km
  • Vietnam Museum of Ethnology
    5.5 km
Nearby landmarks
  • Dien Dam Gallery
    70 m
  • Cau Go Street
    80 m
  • Vietnam Moontravel
    80 m
  • Nunal Boutique
    100 m
  • Hang Bac Temple
    130 m
  • Lucky Star Shop
    140 m
  • Kitonali Bespoke Tailoring
    160 m
  • Jazz Club Minh
    180 m
  • Vietnam Old Propaganda Posters
    180 m
  • Thang Long Art Gallery
    190 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 2-4 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 5 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-out until12:00
  • Reception open until23:59
Getting around
  • Airport transfer fee600000 VND
  • Distance from city center0.01 km
  • Travel time to airport (minutes)45
Extras
  • Breakfast charge (unless included in room price)500000 VND
  • Daily Internet/Wi-Fi fee0 VND
The property
  • Non-smoking rooms/floorsyes
  • Number of bars/lounges1
  • Number of floors12
  • Number of restaurants1
  • Number of rooms 112
  • Room voltage220
  • Year property opened2010
  • Most recent renovation2023
Parking
  • Daily parking fee0 VND

Reviews of MAY DE VILLE LUXURY HOTEL & SPA from real guests

Provided by verified guests of Agoda
9.0
Excellent
Cleanliness9.1
Facilities8.6
Location10.0
Service9.7
Value for money8.6
High score for Hanoi
Rating
9+ Exceptional (15)
8-9 Excellent (1)
7-8 Very Good (2)
6-7 Good (1)
<6 Below Expectation (0)
Time of the year
Mar - May (0)
Jun - Aug (19)
Sep - Nov (0)
Dec - Feb (0)
Showing 19 verified guest comments
9.2
Exceptional
Wong from Malaysia
Couple
Superior Double Room
Stayed 1 night in July 2023

Exceptional”

Badly manage front office.

Reviewed July 31, 2023

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6.8
Good
James from Singapore
Business traveler
Deluxe Window
Stayed 3 nights in July 2023

NO WINDOWS”

Although paid extra for a window.. Ended in a room with a sealed blind glass window. no daylight and looking out to another room.

Reviewed July 26, 2023

See room deals

Dear James, Thank you for taking the time to share your recent experience at our hotel. We are sorry to hear that your stay did not meet your expectations and would like to sincerely apologize for any inconvenience caused. We want all of our guests to have a comfortable and enjoyable stay, and we are disappointed that we fell short in your case. Please know that we take all feedback seriously and will use your comments to improve our services and facilities in the future. We hope you will consider staying with us again so that we can show you our dedication to providing the best possible experience for all our guests. If you have any further concerns or feedback, please do not hesitate to contact us directly. Thank you for your understanding.

Responded July 28, 2023
MAY DE VILLE LUXURY HOTEL & SPA
10.0
Exceptional
Nicole from United States
Solo traveler
Executive Balcony
Stayed 5 nights in July 2023

Little gem in heart of old quarter”

Stayed here for 5 days. The balcony overlooked a lot and provided good scenery. The staff were all very friendly. Very nice stay.

Reviewed July 09, 2023

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Dear Nicole, It was wonderful to read your comments and rest assured that we will share your feedback with the team who take great pride in ensuring each guest has a memorable experience. We are very pleased to know that we went over the top to your satisfaction. Such comments like yours make us feel so rewarded for the endeavors that we put into our job. We very much look forward to welcome you back and to continue to exceed your expectations.

Responded July 10, 2023
MAY DE VILLE LUXURY HOTEL & SPA
10.0
Exceptional
Peter from Vietnam
Group
Deluxe Double Room
Stayed 1 night in July 2023

Best stay”

The room was Soundproofed,no noise and kept the cool temperature after turning off the AC. Lovely staff Good breakfast Everything was top.

Reviewed July 07, 2023

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Dear Peter, It was wonderful to read your comments and rest assured that we will share your feedback with the team who take great pride in ensuring each guest has a memorable experience. We are very pleased to know that we went over the top to your satisfaction. Such comments like yours make us feel so rewarded for the endeavors that we put into our job. We very much look forward to welcome you back and to continue to exceed your expectations.

Responded July 07, 2023
MAY DE VILLE LUXURY HOTEL & SPA
10.0
Exceptional
Peter from Vietnam
Group
Deluxe Double Room
Stayed 1 night in July 2023

Excellent staff and facilities”

We had an excellent stay at May De Ville Luxury. It was great place to unwind after a long day. The pool was great. I could swim laps although they were short laps.

Reviewed July 07, 2023

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Dear Peter, What a delightful review and what a pleasure to hear that you had a great experience.We are thrilled to hear we were able to assist in making this visit to Hanoi such a memorable one for you. We have shared your compliments with all the team members and it really made their day. We do hope that we will be able to welcome you back again very soon.

Responded July 07, 2023
MAY DE VILLE LUXURY HOTEL & SPA
9.2
Exceptional
Louwrens from Netherlands
Couple
Executive Balcony
Stayed 2 nights in July 2023

Super centraal gelegen in de oude stad. ”

Onze mooie, nieuwe kamer met groot balkon had uitzicht op meer. Executive room. Ontbijt was ok, maar mogelijkheden tot verbetering. Automaat met meerdere soorten koffie zou al een verbetering zijn, niet de theezakje in theewater laten staan en echte vruchtensap ipv suikerwater.

Reviewed July 25, 2023

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Dear Louwrens, Thank you for taking the time to write this wonderful review of your recent experience. It fills us with great joy to know that you had a great experience with us and in particular you very much enjoyed the tour at the best service. Again, thank you for sharing this brilliant review and we look forward to welcoming you back in the very near future.

Responded July 28, 2023
MAY DE VILLE LUXURY HOTEL & SPA
10.0
Exceptional
GYUNWOO from South Korea
Group
Deluxe Double City View
Stayed 2 nights in July 2023

Goooood”

서비스가 굉장히 뛰어나다. 맥주거리와 가깝다.

Reviewed August 03, 2023

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10.0
Exceptional
Sinae from South Korea
Solo traveler
Superior Double Room
Stayed 1 night in July 2023

추천합니다”

맥주거리 전 블록이고, 호안끼엠과 가깝습니다! 룸 컨디션 좋았고, 수영장은 생각보다 작습니다 ㅎ 다음에 가게되면 또 방문할 예정입니다!

Reviewed July 30, 2023

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10.0
Exceptional
Hwang from South Korea
Couple
Executive Balcony
Stayed 2 nights in July 2023

다음에 또 이용할려구요!”

룸 컨디션도 너무 좋고 직원들이 너무너무 친절해요! 조식도 너무 맛있었어요! 조식먹을 때 호안끼엠 호수 뷰여서 더 좋았습니다~ 투숙객은 스파,마사지 20%할인도 되니까 꼭 받으세요! 베트남에서 묵었던 숙소 중 화장실 수압도 제일 좋았어요 ㅎㅎ

Reviewed July 28, 2023

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8.8
Excellent
JI from South Korea
Family with teens
Family City View
Stayed 4 nights in July 2023

위치가 좋은 호텔입니다.”

조식이 맛있었고, 수영장이 작긴 했지만 아이들이 잠시 물놀이 할수있서요. 룸메이드님들은 친철하셨지만 청결은 조금 더 신경쓰셔야 할 것 같습니다. 프론트 여직원님들은 모두가 친절했지만 남자 직원분은 불친절하십니다. 야시장과 유적지 가기에 편한 위치입니다.

Reviewed July 25, 2023

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친애하는 지, 귀하의 사랑스럽고 매우 친절한 리뷰에 감사드립니다. 우리의 여행이 당신의 기대를 훨씬 뛰어넘었다는 것을 알게 되어 기쁩니다. 우리는 또한 귀하의 매우 친절한 의견에 감사드립니다. 우리는 귀하의 복귀를 매우 고대하고 있으며 귀하가 마땅히 받아야 할 모든 관심과 따뜻함으로 귀하를 계속해서 섬기게 되어 기쁩니다.

Responded July 28, 2023
MAY DE VILLE LUXURY HOTEL & SPA
10.0
Exceptional
SOO from South Korea
Family with teens
Family City View
Stayed 4 nights in July 2023

숙박시설 상태좋아요”

위치도 좋고 리모델링 해서인가 시설이 깨끗~조식이 정말 맛있네요!!

Reviewed July 23, 2023

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친애하는 수, 당신이 하노이를 방문하는 동안 저희 호텔이 선택되었다는 사실을 알게 되어 매우 기쁩니다. 우리는 계속해서 고객에게 높은 수준의 서비스와 시설을 제공하고 헌신적이고 전문적인 팀으로 구성된 팀이 서비스를 제공할 것이며 다시 한 번 귀하를 환영할 수 있는 기회가 있기를 바랍니다. 귀하의 후원에 다시 한 번 감사드리며 다시 뵙겠습니다.

Responded July 28, 2023
MAY DE VILLE LUXURY HOTEL & SPA
10.0
Exceptional
Na from South Korea
Solo traveler
Deluxe Window
Stayed 2 nights in July 2023

수영장 좋아요”

수영장 위에 루프있어서 비와도이용가능하고 낮에도 안뜨겁고 좋습니다 스탭들 친절하구요

Reviewed July 22, 2023

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친애하는 나, 귀하의 격려와 지원 리뷰에 감사드립니다! 우리는 당신의 전반적인 체류가 즐거웠다는 것을 알게되어 기쁩니다. 귀하의 모든 친절한 의견에 감사드립니다. 고객 관리는 우리의 최우선 순위 중 하나이며 그러한 칭찬을 받는 것은 항상 기쁘게 생각합니다. 다음 하노이 여행에서 뵙기를 기대합니다.

Responded July 28, 2023
MAY DE VILLE LUXURY HOTEL & SPA
9.2
Exceptional
helle from Denmark
Couple
Deluxe Window
Stayed 2 nights in July 2023

Helle”

Dejligt hotel god morgenmad - da det er et nyt hotel så var der ikke noget fitness det var lidt ærgerligt da vi havde booket det med fitness og poolen

Reviewed July 24, 2023

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Dear helle, How wonderful to read your detailed comments about your recent experience! Thank you very much for sharing them. We are delighted that you enjoyed it so far. Our team strives indeed to make every single guest feel like royalty as they deserve and they will be thrilled to hear that they achieved their goal. We truly hope that you will have the opportunity to visit us again. We’re waiting for the opportunity to welcome you back!

Responded July 28, 2023
MAY DE VILLE LUXURY HOTEL & SPA
9.2
Exceptional
CHIENCHIH from Taiwan
Family with teens
Family City View
Stayed 3 nights in July 2023

Nice place to live”

老城區飯店都不是很大,很新的飯店,但此飯店地點好,員工很熱情,lobby 服務員英文不錯,也很重視顧客意見,更棒的是在老城區要有泳池不容易,再很熱的越南有游泳池事不錯的選項

Reviewed August 02, 2023

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7.6
Very good
Cayli from Canada
Couple
Junior Suite
Stayed 4 nights in July 2023

Nice stay, but missing items. ”

This hotel is nice and clean. However, none of it looks like the photos. Specifically the pool and rooms. We also never got the room we purchased. It’s missing conditioner and other items that should be in a 4*+. Almost every other hotel in Vietnam is the same with the photos not matching the reality so I was not surprised. Staff was all very nice and we will be back.

Reviewed July 06, 2023

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Dear Cayli, Thank you for taking the time to write this wonderful review of your recent experience. It fills us with great joy to know that you had a great experience with us and in particular you very much enjoyed the tour at the best service. Again, thank you for sharing this brilliant review and we look forward to welcoming you back in the very near future.

Responded July 07, 2023
MAY DE VILLE LUXURY HOTEL & SPA
10.0
Exceptional
Rachael from Australia
Family with teens
Deluxe Double City View
Stayed 2 nights in July 2023

Great location and beautiful design ”

We loved our stay at this hotel, the location is perfect for exploring the old quarter, beautiful views of the lake and towers above neighbouring buildings for a view to the city. Beautifully decorated in art deco furnishings and decor. This hotel was only open for 1 mo th when we stayed and we’re still organising some areas of the hotel. The staff were very friendly and couldn’t do enough to help us. They even organised a birthday cake for my husband as a surprise and delivered to our room. Breakfast buffet was a good range of western and Vietnamese food. The pool is was a lovely temperature and sheltered from the searing overhead sun. We enjoyed a lovely relaxing massage in the spa centre. Would definitely recommend staying here

Reviewed July 25, 2023

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Dear Rachael, It was wonderful to read your comments and rest assured that we will share your feedback with the team who take great pride in ensuring each guest has a memorable experience. We are very pleased to know that we went over the top to your satisfaction. Such comments like yours make us feel so rewarded for the endeavors that we put into our job. We very much look forward to welcome you back and to continue to exceed your expectations.

Responded July 28, 2023
MAY DE VILLE LUXURY HOTEL & SPA
10.0
Exceptional
Rachael from Australia
Family with teens
Terrace Suite
Stayed 2 nights in July 2023

Exceptional Hotel”

We cannot fault the service, attentiveness and friendliness of staff at this hotel. Our family felt very special and this made our last few days in Vietnam very memorable. Beautifully decorated in art deco style, this hotel has only been open for just over 1 month and working hard to finish some areas, not affecting your stay. 12th floor offers Great buffet breakfast with western and Vietnamese choices, exceptional view of lake and city, lovely covered pool area on 10th floor to escape the searing sun and cool off. We had a very relaxing massage from Spa. Most of all the location of this hotel on the edge of the lake is so perfect as a base for exploring the old quarter. We would definitely return here on future holidays.

Reviewed July 25, 2023

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Dear Rachael, What a delightful review and what a pleasure to hear that you had a great experience.We are thrilled to hear we were able to assist in making this visit to Hanoi such a memorable one for you. We have shared your compliments with all the team members and it really made their day. We do hope that we will be able to welcome you back again very soon.

Responded July 28, 2023
MAY DE VILLE LUXURY HOTEL & SPA
8.0
Excellent
Brendan from Australia
Family with young children
Deluxe Window
Stayed 5 nights in July 2023

Good and Bad”

Requested 2 adjoining rooms as we are family of 4 with two young kids. However we were given 2 rooms on the same level with rooms next to each other. (Not adjoining) It meant our kids had their own cards to enter their own room. The pool is not like it is in the picture. Was mislead by the pictures on the website. Pictures are proposed images of what it is going to look like in the futur The whole hotel is under renovations. The smell of paint fumes overwhelmed the rooms and was unbearable at times Somehow the air conditioning control in our room controlled every room on our level. We were woken up 3 nights in a row at around midnight for house keeping requesting to come in our room to adjust the cooling for everyone else. Extremely annoying. The staff were great and service was great, however the above items made it disappointing Will be great once all the renovations are done

Reviewed July 09, 2023

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Dear Brendan, Thank you for taking the time to share your recent experience at our hotel. We are sorry to hear that your stay did not meet your expectations and would like to sincerely apologize for any inconvenience caused. We want all of our guests to have a comfortable and enjoyable stay, and we are disappointed that we fell short in your case. Please know that we take all feedback seriously and will use your comments to improve our services and facilities in the future. We hope you will consider staying with us again so that we can show you our dedication to providing the best possible experience for all our guests. If you have any further concerns or feedback, please do not hesitate to contact us directly. Thank you for your understanding.

Responded July 10, 2023
MAY DE VILLE LUXURY HOTEL & SPA
9.6
Exceptional
Muneswaren from Malaysia
Solo traveler
Deluxe Window
Stayed 7 nights in June 2023

Hanoi City ”

Strategic location, friendly staff, very convenient for the night market and eateries etc.

Reviewed July 02, 2023

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Dear Muneswaren, It was wonderful to read your comments and rest assured that we will share your feedback with the team who take great pride in ensuring each guest has a memorable experience. We are very pleased to know that we went over the top to your satisfaction. Such comments like yours make us feel so rewarded for the endeavors that we put into our job. We very much look forward to welcome you back and to continue to exceed your expectations.

Responded July 03, 2023
MAY DE VILLE LUXURY HOTEL & SPA
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