Very beautiful place to stay”

First of all very secure, the elevators operate with key card. The room was clean and air conditioned (we visited in winter). Situated practically next to the Lake and the restaurant/shopping streets that pop up after 7pm. Absolutely perfect breakfast. View from the roof was gorgeus in the evening.

Centralized location with a rooftop swimming pool”

Rooms are spacious. Centralized location with short walking distance to eateries, shops and all attractions. My kids enjoyed the rooftop swimming pool the most.

Good stay with very helpful staff”

I was upgraded to a family room which was very spacious with a comfortable bed and the a/c worked as it should. Bathroom was big with a shower over bath and water pressure and hot water was on point. All staff were friendly and extremely helpful. When I missed my flight, they helped me re-book another flight and even though the hotel was at capacity, managed to find me a standard twin room at a good rate. This room was however world's apart from my previous room but it did not matter because I just needed the room to crash after a final late night out. I wouldn't have however stayed in this room if I had plans to stay on for longer. Room was clean but small, dark and no view. There is a rooftop pool and an excellent breakfast buffet served in their rooftop restaurant. Excellent location, 3 min walk either way to Ta Hien beer street or to the lake with plenty of things in between including a 24 hr convenience store across the road. I would definitely return if I get a good rate.

everything is good but noisy ”

The hotel located at a strategic location, walking distance to Hoan kiem lake, weekend Market, well known restaurants. The staff is friendly and able to communicate in English fluently. They also served a wide variety of breakfast . The only thing that you can avoid is to stay at room #12 and #14 because it is at another building which each level only got 2 rooms. And you can keep hearing the sounds from outside and the water pipe and it is annoying when you are going to sleep.

strategic location and good customer service”

Walking distance to vietmart, restaurants (downtown cafe, hungry hanoi, Giang cafe) , night Market, hoe kian lake... Opposite of the hotel is the circle K. The receptionist is very friendly, I enjoy the stay here.

Amazing Staff, great location”

We loved this hotel! The staff was amazing, everyone we came in contact with was very nice and professional. The travel information desk was incredible. He got us great deals on some smaller sized tours of Halong Bay and Ninh Binh as well! Breakfast was great, our room was always cleaned. We even had laundry done here! Could not be anymore pleased! Location was in a great spot in Old Quarter, 5 min walk to the night market, turtle lake, beer street, etc. For what you pay, the quality is surprisingly fantastic!

Great Hotel ”

This is first time i go to Hanoi and stay at this Hotel. Hotel is good, Location is very Good, near all tourists spot. Also they serve Good Breakfast. Staff is friendly, they are very helpful. I'll definetely come back again. Thankyou May De Ville :)

Great Hotel”

This is first time i go to Hanoi and stay at this Hotel for 5 nights. Hotel is good, Location is very Good, near all tourists spot. Also they serve Good Breakfast. Staff is friendly, they are very helpful. I'll definetely come back again. Thankyou May De Ville :)

Great location very close to the lake and water puppet theatre”

This is an oasis of tranquility in a totally crazy city. I very much enjoyed staying at the May De Ville and will stay there again - but I will make sure that I have a room with a window! The 'no view' option meant that there was no natural light and that meant that I overslept every morning. Apart from that the room was big enough and comfortable and so was the shower. The pool is too small in my opinion to allow outsiders to use it and I made that comment to the management. Recommended.

Very good”

Location, room size, staff friendliness, cleanliness - all these are above avarage. One complaint is room wall is very thin and we could hear clearly people talking from outside and at the lift lobby.

Excellent”

I was disappointed in the shots service. They tried to overcharge me and they did not do a good job on applying the mail polish. It was uneven and all over my skin. I can paint my nails much nicer they they did and I'm not good at it at all. Otherwise everything else was great.

Fantastic hotel, staff and location”

The location is fantastic, close to the night market, beer street, shopping, restaurants and local sights, including the Lake, of which there is a spectacular view from the terraces on the 10th and 11th floors. The buffet breakfast is great mix of Western and Asian foods which is rotated daily however the coffee can be better considering Vietnam is 3rd largest coffee producer in the world. The staff where all exceptional and we could have nominated any one of them for "Employee Of The Month", but sadly we could only nominate one and that was Nguyen Thu Ha for her diligence in housekeeping. well done.

Great Hotel”

Hotel's location is in the center of all.Rooms are very comfortable and clean, pool is lovely and relaxing after a day of sightseeing. Staff are very friendly and always happy to help. Restaurants, Cafes , Shops, are all nearby. Breakfast has many options, Great place to stay.

Hanoi”

Great location not far from lake, shopping / food/ spa everywhere , Restaurant staff are lovely, good variety of food at breakfast dinner menu good have more of a Asian influence. Checked into a city deluxe room and got a lovely room on floor 9 with view and bags delivered to room we checked out the next day and went to halong bay then return to May de Ville couple of days later they checked us into a small room with no view(we booked deluxe city view) on level 2 we also had to take our own bags to room and that was a little disappointing overall comfortable hotel.

Great hotel in the old quarter”

Great hotel , great staff , they provide international buffet breakfast , and great view from the restaurant . Only complaint was that every morning some noisy roosters living in the backside would wake us up

Great hotel at the old quarter”

Great hotel , great staff , they provide international buffet breakfast , and great view from the restaurant . Only complaint was that every morning some noisy roosters living in the backside would wake us up

Top accomodation in the heart of Hanoi”

The hotel is perfectly located on a quiet street just on the border of the old town, right by Hoan Kiem Lake, and thus within walking distance to most major sights in Hanoi. Has the best breakfast buffet that I have encountered in Vietnam, with a mix of vietnamese dishes and western style breakfast. The staff was always very welcoming and helpful.

step out and your in the middle of it”

Great hotel Close to everything in Old Quarter As the title says Step out of the hotel and your in the middle of it all. The best part of this hotel is the Staff. The worst part ? . . . I am still looking for something and I'm having trouble finding it. I am back here in 3 days

Perfect”

Perfect once again, check in quick and easy, concierge Jenny has excellent English and is more than helpful. Breakfast has a large selection, rooms are great, good bed linen and fly puffy towel, will use this hotel again

Superb Staff”

What a breath of fresh air, to be greeted with smiles and made feel welcome, the reception team here are excellent, good command of English and went out of the way to ensure our stay was great, food is excellent, bed and linen are good quality.