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Maya Sanur Resort and Spa
Maya Sanur Resort and Spa
Maya Sanur Resort and Spa
Maya Sanur Resort and Spa
Maya Sanur Resort and Spa
Maya Sanur Resort and Spa
Maya Sanur Resort and Spa

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9.1

Exceptional

1,223 reviews

1,223 reviews

Breakfast34
Housekeeping33
Beach29
See map

9.1

Exceptional

Location rating score

Exceptional location - 0 meters to the beach
Excellent for walking
Parking
FREE
Walkable places
Hardys Sanur Shopping Square

210 m

Ghostbird + Swoon

210 m

Sanur Beach

220 m

Popular landmarks
Nusa Dua Beach

10.7 km

Kuta Beach

10.7 km

Waterbom Bali

10.9 km

Seminyak Beach

12.0 km

Sacred Monkey Forest Sanctuary

19.9 km

Closest landmarks
Crystal Divers

130 m

Consulate of German

460 m

Consulate of Hungary

520 m

Consulate of France

520 m

Gili Cat Fast Boat

680 m

2021

Maya Sanur Resort and Spa

Jalan Danau Tamblingan , Batujimbar, Sanur, Sanur, Bali, Indonesia, 80228 - See map

In addition to the standard of Indonesia Care, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Conveniently situated in the Sanur part of Bali, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Sacred Monkey Forest Sanctuary. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.

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Highlights

Sparkling clean

Front desk [24-hour]

Excellent room comfort & quality

Airport transport

Excellent breakfast

Indonesia Care

Certifies impeccable cleanliness, hygiene, and contactless safety practices

Staff Vaccination
Hygiene Plus
Wellness
100% of staff fully vaccinated

100% of on-site staff have received all necessary vaccination shots for COVID-19.

Facilities

Front desk [24-hour]

Transport to airport

Bicycle rental

Valet parking

Swimming pool [indoor]

Kids club

Shuttle service

Complimentary WIFi in all rooms

Your dates are popular among travelersPopular destination! Properties in Bali are being booked every minute!
Value for money8.8
Distance to city center1 km
Location rating9.1
Nearest airportNgurah Rai International Airport (DPS)
Distance to airport12.0 km

Rooms available at Maya Sanur Resort and Spa

Exceptional
Room comfort & quality

9.8

Heavenly Ocean View Suite with King Bed and Pool Access
...
  • Room size: 122 m²/1313 ft²
  • Beach view
  • 1 king bed
Enter dates to see prices
Impressive Nest Suite with King Bed
...
  • Room size: 61 m²/657 ft²
  • Lagoon view
  • 1 king bed
Enter dates to see prices
Impressive Lagoon Suite with 2 Semi-Double Beds and Pool Access
...
  • Room size: 61 m²/657 ft²
  • Pool view
  • 2 double beds
Enter dates to see prices
Impressive Lagoon Pool Suite King Bed - Complimentary Spa Voucher
...
  • Room size: 61 m²/657 ft²
  • Outdoor view
  • 1 king bed
Enter dates to see prices
Impressive Lagoon Suite with King Bed and Pool Access
...
  • Room size: 61 m²/657 ft²
  • Pool view
  • 1 king bed
Enter dates to see prices
Impressive Nest Suite with 2 Semi-Double Beds
...
  • Room size: 61 m²/657 ft²
  • Lagoon view
  • 2 double beds
Enter dates to see prices
Heavenly Ocean View Pool Suite King Bed - Complimentary Spa Voucher
...
  • Room size: 122 m²/1313 ft²
  • Sea view
  • 1 king bed
Enter dates to see prices
Wonderful Double
...
  • Room size: 57 m²/614 ft²
  • Garden view
  • 2 double beds
Enter dates to see prices
Wonderful King
...
  • Room size: 57 m²/614 ft²
  • Garden view
  • 1 king bed
Enter dates to see prices
Wonderful Deluxe King Room with Garden View - Complimentary Spa Voucher
...
  • Room size: 57 m²/614 ft²
  • Garden view
  • 1 king bed
Enter dates to see prices

Frequently asked questions

Does Maya Sanur Resort and Spa have a hot tub?

A hot tub is one of the facilities available at Maya Sanur Resort and Spa.

What time is check-in and check-out at Maya Sanur Resort and Spa?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The resort offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Maya Sanur Resort and Spa?

Maya Sanur Resort and Spa is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 400000 IDR. Just use the "Let us know what you need" section of the booking page to let the resort know you want a ride, and they will contact you via the Agoda messaging service. A stay at Maya Sanur Resort and Spa also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the resort. For those who wish to drive their own cars, Maya Sanur Resort and Spa has a car park right on site for maximum convenience. Parking is free for guests. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around Bali with private transportation, the resort can arrange both taxis or car rental.

Is breakfast offered at Maya Sanur Resort and Spa?

Wake up to a great buffet breakfast at Maya Sanur Resort and Spa. There's an additional charge of 242000 IDR for adults and 87000 IDR for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the resort.

What are my dining options at Maya Sanur Resort and Spa?

Maya Sanur Resort and Spa features 3 on-site restaurants for your dining convenience. To meet any special dietary requirements, halal diet is prepared with the utmost care and attention.

Can business events be hosted at Maya Sanur Resort and Spa?

The 4 venues can accommodate up to 200 people.

What is the smoking policy at Maya Sanur Resort and Spa?

Maya Sanur Resort and Spa does not permit smoking in any of its rooms, but allows smoking in designated areas.

What restaurants are nearby Maya Sanur Resort and Spa?

Maya Sanur Resort and Spa is located in Sanur, famous for good restaurants such as Reef Restaurant at Maya Sanur, Tree Bar at Maya Sanur and Graze Bali.

What popular shopping places are close to Maya Sanur Resort and Spa?

Located in the Sanur area, Maya Sanur Resort and Spa is close to great shopping choices like Hardys Sanur Shopping Square, Pasar Sindu and Batik Popiler 2.

What are popular attractions near Maya Sanur Resort and Spa?

Guests at Maya Sanur Resort and Spa can easily visit Ghostbird + Swoon, Blanjong Inscription and Patal Temple located in the Sanur area.

What popular beaches are close to Maya Sanur Resort and Spa?

Guests at Maya Sanur Resort and Spa can easily visit Sanur Beach, Karang Beach and Cemara Beach in the Sanur area.

What popular natural sightseeing spots are close to Maya Sanur Resort and Spa?

Maya Sanur Resort and Spa is located in the Sanur area, which is famous for natural sightseeing destinations such as Crystal Divers, Water Walk and Bali International Diving Professionals (BIDP).

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Explore the neighborhood

What people love about Maya Sanur Resort and Spa

  • 10

    Exceptional

    "Modest hotel with modern culture style."

    Amanda

    |

    June 10, 2022

  • 10

    Exceptional
    Location

    "Great hotel with great location - friendly service and beautiful rooms"

    Beech

    |

    June 5, 2022

  • 10

    Exceptional
    Staff 

    "Stunning property with professional, caring staff that help make the holiday a memorable experience."

    John

    |

    June 5, 2022

Property ranking|Compared to 9,237 Bali properties
See all rankings
Cleanliness score
9.5/10
Room comfort score
9.8/10
Location score
9.1/10
Service score
9.3/10
Better than
99
%
of Bali properties
Better than
99
%
of Bali properties
Better than
98
%
of Bali properties
Better than
97
%
of Bali properties
Overall rating:

9.1

Exceptional
1,223 reviews
Cleanliness
9.5
Facilities
9.0
Location
9.1
Read all reviews >
What travelers say they love:
The hotel ovet the best view for sun rise so far.
adiva from Indonesia
Business traveler
More about Maya Sanur Resort and Spa

More about Maya Sanur Resort and Spa

Maya Sanur Resort and Spa

When you are looking for comfortable and convenient accommodations in Bali, make Maya Sanur Resort and Spa your home away from home. A stay at Maya Sanur Resort and Spa ensures an easy access to the lively city and all of its wonders. Variety is the spice of life. Maya Sanur Resort and Spa offers an abundance of choices in activities, with its location just 19.7 km from the Sacred Monkey Forest Sanctuary.
Take advantage of a wealth of unrivaled services and amenities at Maya Sanur Resort and Spa. Stay connected throughout your stay with free internet access provided. To help pre-arrange your arrival and departure, airport transfer services can be booked before you even check in. Your explorations of Bali can be assisted with taxi, car hire and shuttle services available.
Parking is provided free of charge for guests. You'll have no problem planning out your days and transportation needs with front desk services including concierge service, luggage storage and safety deposit boxes. The resort's ticket service and tours can even help you book tickets and reservations for entertainment and explorations. Wear your favorite outfits again and again thanks to the dry cleaning service and laundry service offered at Maya Sanur Resort and Spa.
In-room conveniences such as 24-hour room service, room service and daily housekeeping will make staying in a great choice. The resort is entirely non-smoking. Smoking may only take place in restricted designated areas.
Guestrooms are fitted with all the amenities you need for a good night's sleep. To enhance your stay, some rooms at the resort come with blackout curtains and air conditioning. The specially-designed rooms at Maya Sanur Resort and Spa offer a layout option like a balcony or terrace. The resort's in-room entertainment is second to none, with daily newspaper, television and cable TV provided to guests in select rooms.
You may be assured to know that bottled water, a coffee or tea maker, instant coffee and mini bar are available in some select rooms. You can stay fresh and clean with a hair dryer, toiletries, bathrobes and towels provided in some of the guest bathrooms.


Dining and things to do

Wake up with no worries at Maya Sanur Resort and Spa, where breakfast can be provided in house. What's better than a good cup of coffee? Start every vacation day at the resort with an energizing cup of quality coffee. Throughout your stay, choose from a variety of delicious dining options at the resort. Regardless of any dietary restrictions you may have, you'll eat well at Maya Sanur Resort and Spa which has a selection of halal options.
Once there, be sure to check out bar for some in-house nighttime fun. If you like to eat in the privacy of your room, Maya Sanur Resort and Spa can arrange to have groceries delivered to your doorstep. The resort even has in-house cooking amenities such as BBQ facilities for its most selective guests.
Throughout the day, you can enjoy the activities offered at Maya Sanur Resort and Spa. While you're there, be sure to take some time to explore the easily accessible beach. Warm up at the end of the day with a visit to the massage, hot tub, steam room, spa and sauna. The resort's on-site pool invites you every day for a cooling dip or a few refreshing laps.
The resort's the poolside bar allows you to have the most casual of cocktail times with a mellow drink. With the resort's fitness facility, you can either get in your daily workout, or just sweat out your jet lag. Stay wet and wild with fun family water activities like snorkeling. You won't need to go far to experience fun water sports, with the convenience of canoes provided.
Test your skills! Get competitive with your travel group or other guests, at the resort's yoga room. No need to go anywhere after dinner -- play with friends or family at the library and shared lounge and TV area. You can find a perfect memento of your trip, or grab some simple travel supplies at the shops and souvenir shops.


Around the property

Venture outside Maya Sanur Resort and Spa and explore Bali during your stay. Sometimes the best vacation days are spent doing nothing. With Kuta Beach located 10.7 km away, you can turn a sunny day into a perfect chill out with sand and surf.


Reasons to stay here

This resort's facilities score higher than 98% of accommodations in the city.
Verified reviews for this resort's food and dining options score it better than 98% of accommodations in the city.
This accommodation beats more than 99% of competition in the city on room comfort.

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Amenities and facilities
Exceptional
Facilities

9

Most talked about facilities

Breakfast

28 mentions

Swimming Pool

24 mentions

Beach

20 mentions

Food & Dining

14 mentions

Languages spoken

  • English
  • Chinese [Mandarin]
  • Indonesian
  • Japanese
  • Russian

Outdoor

  • Bicycles

Accessibility

  • Wheelchair accessible

Internet access

  • Complimentary WIFi in all rooms
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Canoeing
  • Exercise area
  • Garden
  • Hot tub
  • Massage
  • On-site entertainment
  • Pool with view
  • Sauna
  • Snorkeling
  • Spa
  • Steam room
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Ticket services
  • Tours
  • Yoga room

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Alternative meal arrangement
  • Bar
  • BBQ facilities
  • Coffee shop
  • Grocery delivery
  • Happy hour
  • Kitchen
  • Poolside bar
  • Restaurant [halal]
  • Restaurants
  • Room service [24-hour]

Swimming & soaking

  • Hot spring bath

Services and conveniences

  • Air conditioning in public area
  • Chapel
  • Concierge
  • Contactless check-in/out
  • Currency conversion service
  • Daily cleaning
  • Disabled facilities
  • Doorman
  • Dry cleaning
  • Elevator
  • Food delivery
  • Gift/souvenir shop
  • Grooming service
  • Ironing service
  • Laundry service
  • Library
  • Luggage storage
  • Meeting/banquet facilities
  • Postal service
  • Safety deposit boxes
  • Shops
  • Shrine
  • Smoke-free property
  • Smoking area
  • Terrace

For the kids

  • Babysitting service
  • Family room
  • Kids club
  • Kids meal
  • Playground
  • Swimming pool [kids]

Access

  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [private]
  • Exterior corridor
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms

Getting around

  • Bicycle parking
  • Car park [free of charge]
  • Car park [on-site]
  • Rental car
  • Shuttle service
  • Taxi service
  • Transport to airport
  • Valet parking

Sports equipment rental

  • Bicycle rental

Available in all rooms

  • A/C
  • Alarm clock
  • Balcony/terrace
  • Bathrobes
  • Bathtub
  • Coffee/tea machine
  • Complimentary drinking water
  • Desk
  • Hair dryer
  • Iron and ironing board
  • Lock box in room
  • Mini bar
  • Satellite/cable channels
  • Seating area
  • Shower
  • Toiletries
  • Wake up call
  • Wi-Fi [complimentary]
Food and dining
Breakfast options
  • American
  • Asian
  • Full English/Irish
  • Buffet
Restaurants on site

Mayasari

  • Cuisine: American, Asian, Chinese
  • Menu: Buffet, A-la-carte

Graze All Day Dining

  • Cuisine: American, Asian, Indonesian
  • Menu: Buffet

Kuu Izakaya Dining

  • Cuisine: Japanese
  • Menu: Buffet
Location
Jalan Danau Tamblingan , Batujimbar, Sanur, Sanur, Bali, Indonesia, 80228
Exceptional
Location

9.1

Airports

  • Ngurah Rai International Airport (DPS)
    12.0 km
  • Banyuwangi Airport (BWX)
    110.3 km

Public transportation

  • Bemo Kreneng Bus Terminal
    6.3 km
  • Tegal Sari Bus Terminal
    7.2 km

Hospital or clinic

  • Rento W Agung's Dental Care
    1.7 km

Convenience store

  • Circle K
    1.7 km 6 min drive

Cash withdrawal

  • ATM
    330 m 4 min walk
What's nearby

Popular landmarks

  • Sanur Beach
    220 m
  • Nusa Dua Beach
    10.7 km
  • Kuta Beach
    10.7 km
  • Waterbom Bali
    10.9 km
  • Seminyak Beach
    12.0 km
  • Sacred Monkey Forest Sanctuary
    19.9 km
  • Tanah Lot Temple
    21.2 km
  • Campuhan Ridge Walk
    21.6 km
  • Uluwatu Temple
    24.5 km
  • Tegallalang Rice Terrace
    29.4 km

Nearby landmarks

  • Crystal Divers
    130 m
  • Hardys Sanur Shopping Square
    210 m
  • Ghostbird + Swoon
    210 m
  • Sanur Beach
    220 m
  • Consulate of German
    460 m
  • Consulate of Hungary
    520 m
  • Consulate of France
    520 m
  • Gili Cat Fast Boat
    680 m
  • Sri Rejeki Express
    840 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds vary by room. Please check each room's capacity for details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 3-12 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Children are not allowed to stay in the Deluxe Lagoon Access Rooms.
  • The lagoon is open from 09:00 AM to 07:00 PM, with access restricted to adults only.
  • Children 4-12 years old will be charged IDR 189000 for breakfast per day.
  • Any additional older children or adults are charged USD 23 per person per night when using existing beds.
  • Extra bed is available upon request for an additional charge of USD 91 per room per night. The extra bed must be requested and availability confirmed. The price of the extra bed is not included in the total cost and will need to be paid separately.
  • When booking 6 or more rooms, special policies may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from14:00
  • Check-out until12:00
  • Reception open until00:00

Getting around

  • Airport transfer fee400000 IDR
  • Distance from city center1 km
  • Travel time to airport (minutes)24

Extras

  • Breakfast charge (unless included in room price)242000 IDR

The property

  • Non-smoking rooms/floorsyes
  • Number of bars/lounges1
  • Number of floors4
  • Number of restaurants3
  • Number of rooms 103
  • Year property opened2014

Parking

  • Daily parking fee0 IDR
Property announcements

Nyepi Day

Please be informed that Bali island celebrates Nyepi (Silent) Day each year on below dates. The Nyepi (Silent) Day is a day of absolute silence throughout the island. No outdoor activities are allowed including check in and check out from hotels.
Dates affected: March 17, 2018 | March 7, 2019 | March 25, 2020 | March 14, 2021 | March 3, 2022 | March 22, 2023

Reviews of Maya Sanur Resort and Spa from real guests

Provided by verified guests of Agoda
9.1
/
10
Exceptional
Cleanliness9.5
Facilities9.0
Location9.1
Room comfort and quality9.8
Service9.3
Value for money8.8
High score for Bali
Rating
9+ Exceptional (329)
8-9 Excellent (51)
7-8 Very Good (36)
6-7 Good (7)
<6 Below Expectation (12)
Time of the year
Mar - May (103)
Jun - Aug (113)
Sep - Nov (78)
Dec - Feb (141)
All guests (875)
All room types
All languages

Show reviews that mention 

Showing 435 verified guest comments
12345
10.0
Exceptional
William from Australia
Couple
Wonderful King
Stayed 5 nights in June 2017

Exceptional”

We stayed at The Maya for a week, we had 5 days booked but after a not so enjoyable stay at another Sanur resort we decided to cut our stay short at that resort & move to the Maya 2 days earlier. I am so happy we did. It is so beautiful, tranquil & the service we recieved was truly 5 stars. We were lucky to be upgraded from the garden view to a pool view room which was greatly appreciated, thanks to Barry the Duty Manager who was so helpful to us during our stay, thanks so much Barry. The pool view rooms have a table & 2 chairs on the balcony where as the pool view rooms have a very comfy day bed to lounge on. The rooms are all spacious with all the amenities you could want. Breakfast was ample with your eggs cooked how you want. Also the cappuccino was great something you would expect from a 5 star property. Staff @ breakfast & in the restaurant were lovely, friendly & so willing to please, a big thankyou to Krishna & Padmini who looked after us during breaky & dinner. Padmini went over & above when realising my husband was sick in bed with bali belly on our first morning she came to the room with bread & tea so he didn't miss out on breakfast. The pool over looked the beach & was gorgeous & my only complaint about the pools in Bali is they are not heated, l like a heated pool. This hotel is well worth a look if staying in Sanur it is probably one of the best as it is a boutique hotel. A big thank you to all the wonderful staff at the Maya Sanur.

Reviewed June 25, 2017

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Dear William, Thank you for taking your valuable time to give a perfect rating for Maya Sanur Resort and Spa. We are delighted to know that you had an enjoyable experience with us. We are looking forward to welcoming you back to enjoy another exquisite Maya Experience. Best regards, I Putu Eddo Arthawan Resort Manager

Responded December 20, 2021
Maya Sanur Resort and Spa
9.2
Exceptional
Leitizia from Indonesia
Couple
Deluxe Room Garden View
Stayed 2 nights in January 2018

Beautiful haven in sanur”

Our first experience of staying in Sanur was unforgettably wonderful, thanks to Maya Sanur. This is a relatively new hotel in the area with interesting architecture. Walking in from outside lobby was impressive, too bad that the back corner of the lobby area seemed to have an unfinished interior decoration - wouldve been better if it had been properly designed as the view was to the ocean. Room was lovely, not too big but not too small, designed with mid century modern style, loving the balcony. Breakfast was delicious with various options. Love love the pool area overlooking the ocean, and adjacent to the bar which was very convenient. Staff was polite, lovely and welcoming, always ready to serve us. Facilities are great - gym, yoga class, spa. The best thing about the beachfront location is that we were able to catch the breathtaking view of morning sunrise and mount agung. Perfect for my photo-hunting needs! Another great thing is the location, within walking distance to Massimo, our favourite Italian restaurant since thw 90s! Thanks maya sanur, we had the most relaxing time there - which we needed - with added bonus of sunrise and landscape photos to my photography collections. Will definitely consider this place again when we’re back in Sanur! Highly recommended hotel!

Reviewed January 22, 2018

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Dear Leitizia, Thank you for taking your valuable time to give a nearly perfect rating for Maya Sanur Resort and Spa. We are delighted to know that you had an enjoyable stay with us. We are looking forward to welcoming you back to enjoy another Maya Experience. Best regards, I Putu Eddo Arthawan Resort Manager

Responded December 18, 2021
Maya Sanur Resort and Spa
10.0
Exceptional
Peter from Australia
Couple
Wonderful King
Stayed 4 nights in February 2017

Wonderful stay at the Maya Sanur Resort & Spa”

We recently stayed at the Maya Sanur Resort & Spa for the second time in 12 months. This time our stay was longer - 4 days. The staff were all very welcoming, friendly, professional and accommodating to any requests. Our ground floor deluxe garden view room allowed us to privately enjoy the smaller of the resorts 2 swimming pools from outside our room. We loved the breakfast buffet, tree top bar and larger resort pool overlooking the beach front. The indulgence package at the Spa was relaxing and highly recommended. Location of resort is fantastic. We love Maya Sanur Resort and Spa.

Reviewed March 05, 2017

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Dear Peter, Thank you for taking your valuable time to give a perfect rating for Maya Sanur Resort and Spa. We are delighted to know that you had a wonderful experience with us. We are looking forward to welcoming you back to enjoy another Maya Experience. Best regards, I Putu Eddo Arthawan Resort Manager

Responded December 20, 2021
Maya Sanur Resort and Spa
8.8
Excellent
Amanda from Australia
Couple
Wonderful King
Stayed 1 night in September 2016

Nice rooms, good location Bad breakfast, ”

We thought that Maya Sanur had good and bad points. We really liked the rooms, they were very clean, modern and well appointed. We had the base room with breakfast. The only thing (very minor) missing was hand lotion- I tend to get dry hands from the pool in hotels so really like when hand lotion is supplied. The hotel building is quite large, and modern. I like modern hotels, though the common areas in the hotel building were a bit stark. Very concrete, minimalist and dark. It sort of felt more like an art gallery, this was not particularly a negative, just a vibe we felt. You actually forgot you were along the busy JL Tanbanan in the heart of Sanur (or even Bali) once you stepped into the hotel. It was very calm and peaceful, though had a boring atmosphere. This resort would be better suited to older travellers who are after pure relaxation. We did like it, though it just felt a bit boring. The main pool was nice, though not as big as expected, however there were enough sunbeams and not many guests crowding the pool. I imagine if the hotel had been at high occupancy there would not have been enough room in and around the main pool. I liked the view of the beach from the pool. This property is beachfront, which is nice. Sanur beach isn't very nice for swimming, but is nice to walk along and admire the view. The other pools (pool access and family pool) did not look very exciting. The family pool would have been convenient for families, though it was completely away from the restaurant and bar so you would have difficulty ordering food and drinks. It lacked any atmosphere also. The pool access rooms were pretty pointless as nobody seemed to use this pool at all, and the mosquitos around this pool were quite bad. At this hotel I don't think a pool access room is really necessary as I imagine most people would prefer to use the main pool anyway. We never saw anybody in the long pool that was in front of the pool access rooms. We ate at the Tree Bar for lunch. We had

Reviewed September 18, 2016

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Dear Amanda, Thank you for staying with us and taking your valuable time to give a very good rating for Maya Sanur Resort and Spa. We are delighted to know that generally, you had an enjoyable stay. We are looking forward to welcoming you back to enjoy another Maya Experience. Best regards, I Putu Eddo Arthawan Resort Manager

Responded December 20, 2021
Maya Sanur Resort and Spa
9.7
Exceptional
LENNY from Singapore
Group
Impressive Nest Suite with King Bed
Stayed 2 nights in December 2015

More like a boutique resort. Loved it!”

Lovely and unique architecture; Great services from hotel staff; Serene location

The resort was not crowded. There were other guests but at least it was not heavily crowded with tourists, which was what I liked. Serene location with wonderful services from the resort staff, who smiled and greeted you sincerely every morning. Lovely architecture all round as compared to hotels or the other resorts. The staff kindly accompanied few of us to the roof terrace garden for magnificent views of the ocean and some photo shots. Had two sessions at the Maya Spa and it was pretty good, topped with 50% off for hotel guests! I suppose as there were not many guests, breakfast was made to order but we enjoyed it thoroughly, having to choose different items from the different sets (Canadian pancakes are a must!) If you are bored with staying in the resort, just simply have a walk along the main road that has plenty of restaurants and shops. Sindhu night market is also about 10 mins by cab from the resort. Overall, enjoyed my stay in Sanur tremendously!!

Reviewed December 11, 2015

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Dear LENNY, Thank you for staying with us and taking your valuable time to give a nearly perfect rating for Maya Sanur Resort and Spa. We are delighted to know that, you had an enjoyable stay. We are looking forward to welcoming you back to enjoy another Maya Experience. Best regards, I Putu Eddo Arthawan Resort Manager

Responded December 20, 2021
Maya Sanur Resort and Spa
10.0
Exceptional
Vivienne from Australia
Family with young children
Heavenly Ocean View Suite with King Bed and Pool Access
Stayed 5 nights in September 2019

Beautiful Maya”

This was our third time staying at The Maya. It’s a beautiful hotel with exceptional staff. We stayed in a pool suite and the room was large and comfortable. The staff were brilliant. Our daughter fell ill during our stay and they did everything possible to accommodate her. The best part about the Maya is that all the extra things like food, drinks and spa treatments are much more reasonably priced than other resorts of this caliber. The products they used in the facial were amazing! I love staying here in Sanur, it’s still my favorite.

Reviewed September 08, 2019

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Dear Vivienne, It is an absolute pleasure to read such a terrific review of your third time stay with us. I am so happy to know that you had an incredible time and loved the resort as well as the service we are offering. I will certainly share your wonderful feedback with the entire team. On behalf of management and the entire team, I am most definitely looking forward to welcoming you back to Maya Sanur Resort and Spa soon again. Best regards, I Putu Eddo Arthawan Resort Manager

Responded September 23, 2019
Maya Sanur Resort and Spa
9.6
Exceptional
Louisa from Hong Kong SAR, China
Couple
Impressive Lagoon Suite with King Bed and Pool Access
Stayed 1 night in June 2017

Recommend to All”

I must say it is an amazing place to stay. The hotel is beautiful, clean and comfortable. The beach is just beside the hotel's restaurant. One most important good point is: the staff at the frontdesk could help us to resolve the issue promptly. Last time we misread the flight schedule (departure time should be 18:30, but misread as 23:30). At the time we found this mistake, we were still at the resort at 16:00 (we just finished the Spa service). The staff helped to arrange car from resort to airport immediately. We could get on the car within 15 mins. Furthermore, when we reminded the driver our flight departure time was 18:30, he was shocked about the urgency and he offered us a very useful opinion to avoid traffic jam, which was to take the highway instead of normal route (but had to pay the highway fee). Luckily we had this professional service from the resort and the driver, we can get on the flight on time. Much appreciate the service and effort. (P.S. The spa is excellent and highly recommended. We tried "Maya Escape" and " Maya Delights". You can feel that your skin just like a baby's skin after spa.)

Reviewed June 18, 2017

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Dear Louisa, Thank you for taking your valuable time to give a nearly perfect rating for Maya Sanur Resort and Spa. We are delighted to know that you had an enjoyable experience with us. We are looking forward to welcoming you back to enjoy another exquisite Maya Experience. Best regards, I Putu Eddo Arthawan Resort Manager

Responded December 20, 2021
Maya Sanur Resort and Spa
10.0
Exceptional
ALmerinda from United States
Solo traveler
Wonderful King
Stayed 5 nights in August 2017

Outstanding in every respect”

I came to Bali, and to be honest, this truly was a last minute trip. So when it came to researching resorts, I was scrambling like crazy to discern which one of these gorgeous venues to choose. My daughter and her milennial friends were in a nearby villa & I knew I needed my own sanctuary. And, I wanted perfection. From the minute the airport driver picked me up (Andi) and greeted me with a warm smile, to the front desk reception and all the way across this resort - I felt like they were there to take my experience to the next level. I did everything at Maya --the beach side lunch, happy hour, the spa, yoga. . I also hired drivers to cart us around Bali for a nominal fee. Bottom line: The staff goes above and beyond to take care of you. Not only is this a well run resort with staff who genuinely CARE about you, it is drop dead gorgeous. Thank you to the entire staff of Maya for an amazing experience -Almerinda & Andrea

Reviewed August 21, 2017

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Dear ALmerinda, Thank you for taking your valuable time to give a perfect rating for Maya Sanur Resort and Spa. We are delighted to know that you had an enjoyable stay with us. We are looking forward to welcoming you back to enjoy another exquisite Maya Experience. Best regards, I Putu Eddo Arthawan Resort Manager

Responded December 18, 2021
Maya Sanur Resort and Spa
10.0
Exceptional
Phillip from United States
Couple
Wonderful King
Stayed 4 nights in July 2016

Amazing”

We were very glad that me and my husband chose to stay at this hotel among thousands of choices in Bali. It made us feel like we were far far away from the rest of the world. The hotel was beautiful and and the service was top notch. The whole experience at the hotel was almost dreamy. Many people say Ubud is amazing. We were very torn between this hotel and some other hotels in Ubud but decided that we wanted to stay by the beach. Instead, we made a day tour to Ubud. The art village, Rice terrace, and the monkey forest were all very fascinating. But we were glad that we were not staying in Ubud. The tourists and the traffic was too overwhelming. Maya Sanur was just perfect for what we wanted - getting away from everything, beautiful and comfortable. One thing I wish the hotel had let us know is the existence of departure lounge. I didn't go in water on the day of leaving the hotel because I didn't want to complicate things with shower and changing. Had I known about the departure lounge, it would have changed the way me and my husband spent the last day at the hotel. The departure lounge was spacious and equipped to accommodate shower, changing, resting, computing, printing, mineral water, etc.

Reviewed July 29, 2016

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Dear Phillip, Thank you for staying with us and taking your valuable time to give a perfect rating for Maya Sanur Resort and Spa. We are delighted to know that you had an amazing experience. We are looking forward to welcoming you back to enjoy another Maya Experience. Best regards, I Putu Eddo Arthawan Resort Manager

Responded December 20, 2021
Maya Sanur Resort and Spa
10.0
Exceptional
Baran from Australia
Family with young children
Wonderful King
Stayed 7 nights in September 2018

awesome exprince”

-hotel is very very nice and clean,located in the centre of Sanur. -staff are so very much friendly and make you feel you're a guest in their home,I cant tell you how friendly and responsive and responsible they were(e.g. we asked for some plastic bags for nappies one day and all days from that day,their were putting some in our room) -we have tried Reef and Treetop bar: excellent food /drinks and environment -main pool a bit small but fantastic view to the beach -beach was very clean -they offer a lounge after check out which is a A/C room with bath,.. and very convinient. they even placed a cot for my daughter there,really convenient -the only downside is no kids club ,in case of having one,that hotel will be a paradise for families -breakfast is lovely(pastries are awesome) but after couple of days it gets a bit boring as the buffet doesnt change that much I cant recommend Maya more as it made our first Bali exprience so unforgettable,thanks to the Maya team,we enjoyed every min!

Reviewed September 10, 2018

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Dear Baran, Thank you for taking your valuable time to give a perfect rating for Maya Sanur Resort and Spa. We are delighted to know that you had an awesome experience with us. We are looking forward to welcoming you back to enjoy another Maya Experience. Best regards, I Putu Eddo Arthawan Resort Manager

Responded December 16, 2021
Maya Sanur Resort and Spa
10.0
Exceptional
Karyn from Philippines
Family with young children
Wonderful Double
Stayed 3 nights in March 2020

Family friendly resort in the charming Sanur area”

There’s nothing not to like in Maya Sanur. The location has beach front, near restaurants and money changers. We love the room, breakfast, tree bar and most of all, kid’s club! My daughter loves the staff in cheeky monkey. All the resort staff are helpful and you can really feel Asian hospitality. The in-house restaurant has limited menu. They offer yoga practice every morning. Spa has happy hour too! We will try the spa and yoga next time. Can’t wait to be back.

Reviewed March 11, 2020

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Dear Karyn, Thank you very much for sharing your experience following your recent stay with us. I am delighted to learn that you had an enjoyable stay with us and have enjoyed every single moment of your holidays and indulged in our resort life, enjoying its features, and its personalized levels of services. I am very happy to hear that you appreciated our service rendered by our staff during your stay. I am glad to know that you will be back and we are looking forward to welcoming you back to the resort soon. Best regards, I Putu Eddo Arthawan Resort Manager

Responded March 30, 2020
Maya Sanur Resort and Spa
9.6
Exceptional
Stephanie from United States
Solo traveler
Stayed 3 nights in July 2018

Bali Getaway”

I went to Bali for 3 days and absolutely loved my stay at the Maya Sanur resort. The room was really great and the buffet breakfast had something for everyone. I liked the fact that every morning they had fresh squeezed juice. If I make it back to Bali I would stay at this resort again.

Reviewed July 11, 2018

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Dear Stephanie, Thank you for taking your valuable time to give a perfect rating for Maya Sanur Resort and Spa. We are delighted to know that you had a lovely getaway with us. We are looking forward to welcoming you back to enjoy another Maya Experience. Best regards, I Putu Eddo Arthawan Resort Manager

Responded December 16, 2021
Maya Sanur Resort and Spa
10.0
Exceptional
Peter from Australia
Couple
Impressive Lagoon Suite with King Bed and Pool Access
Stayed 4 nights in February 2018

Very special place”

We loved staying at the Maya Sanur resort in February for 4 days in a deluxe lagoon access room. This was our 3rd stay and plan to stay again. Purba the Guest Relation Supervisor was very friendly & helpful and assisted with all our requests. At last minute we needed to make arrangements for our airport transport & this was done very efficiently. Highly recommend Maya Sanur

Reviewed May 16, 2018

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Dear Peter, Thank you for taking your valuable time to give a perfect rating for Maya Sanur Resort and Spa. We are delighted to know that you had an enjoyable with us. We are looking forward to welcoming you back to enjoy another Maya Experience. Best regards, I Putu Eddo Arthawan Resort Manager

Responded December 17, 2021
Maya Sanur Resort and Spa
9.6
Exceptional
Wilora from Australia
Couple
Wonderful King
Stayed 2 nights in January 2018

A trip to Sanur split between Fairmont and Maya”

First off, I feel a little bad reviewing before our stay at the Fairmont has finished. But there's something about Maya. It draws you in. The staff are beautiful. The place is beautiful. The rooms are beautiful. Yes, the pool isn't as big as the Fairmont and neither is it's reputation (according to the locals). But in my humble opinion, if I could rewind time, I would chose the Maya in a heart beat. We felt really at home. And, the prices were perfect (not too expensive, not too cheap). Happy hour happens 2 times a night and if you miss breakfast there's a simple one that goes to 3. If we were 2compare to the Fairmont, we would say the staff and the prices (especially for what you get) are 'meh'. The gym is better at the Fairmont, but the Maya has everything you need. There are little touches where the Fairmont exceed the Maya e.g. The icecream cart by the pool, wet towels in the fridge at the gym etc. We didn't miss it. Go Maya. The only thing they could improve is breakfast.

Reviewed January 14, 2018

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Dear Wilora, Thank you for taking your valuable time to give a nearly perfect rating for Maya Sanur Resort and Spa. We are delighted to know that you had an enjoyable stay with us. We are looking forward to welcoming you back to enjoy another Maya Experience. Best regards, I Putu Eddo Arthawan Resort Manager

Responded December 18, 2021
Maya Sanur Resort and Spa
10.0
Exceptional
David from United States
Couple
Wonderful King
Stayed 3 nights in November 2017

Gorgeous resort located in a slice of paradise with wonderfully kind staff”

My girlfriend and I absolutely loved the Maya Sanur. Every single staff member was absolutely kind and provided great service. The food was delicious and the facilities were excellent. We loved it so much, we want to go back! One more thing: while swimming in the ocean, I accidentally stepped on a sea urchin. When we alerted the staff, a small army jumped out of the resort, ran into the water, carried me from the beach, and took care of me for the next 3-4 hours until we had everything stabilzed. Such kindness! I was even a little embarrassed by all of the attention, but it just goes to show how wonderful the people are who work there. I can't thank them enough for their wonderful care!

Reviewed November 20, 2017

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Dear David, Thank you for taking your valuable time to give a perfect rating for Maya Sanur Resort and Spa. We are delighted to know that you had an enjoyable stay with us. We are looking forward to welcoming you back to enjoy another exquisite Maya Experience. Best regards, I Putu Eddo Arthawan Resort Manager

Responded December 18, 2021
Maya Sanur Resort and Spa
8.8
Excellent
Constantina from Australia
Family with teens
Impressive Nest Suite with King Bed
Stayed 3 nights in July 2017

Excellent”

Beautiful location. Restaurant and cafe serve excellent well priced food. Loved the room and especially the shades plant covered day bed on the balcony. Tv choices limited. No TLC channel. On demand movies at no extra cost would be appreciated. We especially loved the tree bar happy hour and half price cocktails and drinks. Some rubbish on beach and at waters edge. Staff could spend 5 minutes morning and afternoon picking up rubbish directly in front of hotel. For a 4 star hotel I expect no rubbish on beach. More bins alibi beach would help with rubbish. Loved our stay at the Maya Sanur. Would love to stay again.

Reviewed August 03, 2017

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Dear Constantina, Thank you for taking your valuable time to give a good rating for Maya Sanur Resort and Spa. We are looking forward to welcoming you back to enjoy another exquisite Maya Experience. Best regards, I Putu Eddo Arthawan Resort Manager

Responded December 18, 2021
Maya Sanur Resort and Spa
9.2
Exceptional
Søren from Denmark
Family with teens
Impressive Nest Suite with King Bed
Stayed 6 nights in July 2019

Fantastic hotel in Sanur”

The Maya Hotel in Sanur is a very good hotel. It comes with a prize, but there is good value for the money, i.e the rooms are large, comfortable and not least quite fancy. There is a large circular bath tup, very good aircon, and cofeemaker in room. The staff came often, i.e several times a day with complimentary watersupply. The surroundings are beauty full, nice pool. The beach is not so fantastic, but one could go somewhat hundred meters to a better beach. The staff is extremely friendly and helpful, especially the cook at breakfast restaurant, who managed to keep track of dozens of guests different ways to cook an egg. We had 6 very good days in Maya.

Reviewed July 18, 2019

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Dear Søren, Thank you for taking your valuable time to give a very good rating for Maya Sanur Resort and Spa. We are delighted to hear that you had six very good days with us. We are looking forward to welcoming you back to enjoy another Maya Experience. Best regards, I Putu Eddo Arthawan Resort Manager

Responded December 16, 2021
Maya Sanur Resort and Spa
9.0
Exceptional
GERALDINE from Singapore
Couple
Wonderful King
Stayed 4 nights in December 2015

The best in Sanur!”

Room comfort, Polite staff & clean pool

Have stayed in many establishments in Sanur but Maya Sanur is the best I've stayed so far. No regrets. The only thing that bothered me was the fact that in the staff's enthusiasm they knocked on my door even when the 'Do not Disturb' sign was switched on. The staff at the restaurant also called the room to ask if i was going for breakfast. It was rather annoying as I was woken up twice. Hope the management brief the staff about this. Other than that, my stay at Maya was very good.

Reviewed December 21, 2015

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Dear GERALDINE, Thank you for staying with us and taking your valuable time to give a nearly perfect rating for Maya Sanur Resort and Spa. We are delighted to know that, you had an enjoyable stay. We are looking forward to welcoming you back to enjoy another Maya Experience. Best regards, I Putu Eddo Arthawan Resort Manager

Responded December 20, 2021
Maya Sanur Resort and Spa
10.0
Exceptional
Andrew from Australia
Couple
Impressive Lagoon Suite with King Bed and Pool Access
Stayed 5 nights in January 2018

Amazing five star hotel in Sanur”

Maya Sanur exceeded our expectations! Beautifully designed rooms with high quality features. Amazing pool area, great breakfast and service was first class. Location is also fabulous on a quiet clean beach but right amongst the local restaurants, spas and shops of Sanur. We will be back!

Reviewed January 10, 2018

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Dear Andrew, Thank you for taking your valuable time to give a perfect rating for Maya Sanur Resort and Spa. We are delighted to know that you had an enjoyable stay with us. We are looking forward to welcoming you back to enjoy another exquisite Maya Experience. Best regards, I Putu Eddo Arthawan Resort Manager

Responded December 18, 2021
Maya Sanur Resort and Spa
9.6
Exceptional
Aracely from United States
Family with teens
Wonderful King
Stayed 2 nights in July 2019

Exceptional”

We had a great stay at Maya Sanur. The staff was very helpful and kind. We enjoyed the pool and yoga. Unfortunately, we did not enjoy the beach. There was a lot of seaweed and it wasn't too inviting to swim. I guess we should have read the description more carefully because there were also no waves for surfing. Other than the beach, everything was EXCELLENT!! Sanur is very calm and quiet compared to Ubud. If you are looking for a lot of activities Sanur is not the place.

Reviewed July 12, 2019

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Dear Aracely, Thank you for taking the time to have rated and shared a review following your recent stay at our resort. While I am pleased to learn that you had a great stay with us, I am sorry that there is a shortcoming about the beach condition which did not contribute towards a better stay experience for you. Thank you for recognizing and highlighting the services rendered by the staff during your stay and I am looking forward to another opportunity of welcoming you back in the future. Best regards, I Putu Eddo Arthawan Resort Manager

Responded July 22, 2019
Maya Sanur Resort and Spa
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