Recent customer comments

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based on 212 reviews
  • Cleanliness 6.7
  • Facilities 5.8
  • Location 7.1
  • Room Comfort/Standard 7.0
  • Service 6.6
  • Value for money 7.2
  • Food/Dining 6.2
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Leong from Malaysia
Family with young children
Deluxe Queen
Stayed one night in December 2015
Reviewed December 21, 2015

WN from Malaysia
Family with older children
Mega Family Room
Stayed 2 nights in December 2015
Towels are dirty, 2 towels for a family rooms?
Good service when requested.
Quite ok but not to the value of the price paid.
Reviewed December 15, 2015

ESTHER from Malaysia
Family with older children
Double Queen Room
Stayed 3 nights in November 2015
Friendly staff and clean room
clean, friendly staff, good location
It was my second time staying here. Quite good especially their friendly staffs. The room is comfortable. Just the bathroom is a bit small. There's food court which easy for dining and pharmacy & clinic around. Supermarkets is also there. The location is quite good especially for bowlers (bowling centre is beside it)
Reviewed December 04, 2015

Kasma from Indonesia
Family with older children
Deluxe Queen
Stayed one night in November 2015
customer service
the first 2 days of stay, I was unable to connect to the wifi and i tried to ask frontdesk lady to restart the wifi modem but she said it will change nothing, however after that the wifi is back to normal. the lift also broke down due to the blackout affecting whole kuching, so we were using the stairs to 5th floor for 2 days. the cleanliness of the room was bad, they only threw away the rubbish and fold the bed comforter, obvious dust and hairs on the floor are not swept or vacuumed. unable to sleep sometimes when noises are heard clearly from the corridor. overall, the hotel location is good and comfortable, i will come back to stay for my next holiday, but hope that the cleaning service can be improve.
Reviewed November 12, 2015

SIM from Malaysia
Family with older children
Deluxe Queen
Stayed 2 nights in November 2015
Hotel truly value for money
Easy to locate, variety of food stores within walking distance, convenience parking space.
Value for money. Convenience place to stay while visiting UNIMAS, Kuching City and nearby tourist locations. Wifi was available most of the time but occasionally with weak signal.
Reviewed November 11, 2015

ESTHER from Malaysia
Twin Room
Stayed one night in May 2015
Nice Stay
Friendly staff, comfortable bed
Quite good. You can have taxi easily or there's a bus stop there. Beside it will be the bowling centre and supermarket with food courts behind.
Reviewed October 30, 2015

SIEW from Malaysia
Triple Window
Stayed one night in October 2015
Mega Inn
Reviewed October 18, 2015

Poay from Malaysia
Solo traveler
Deluxe Queen
Stayed 2 nights in October 2015
Unforgettable online booking
Poor There's routers outside rooms but wifi couldn't connect 😓 Got to hold the shower for showering, Noisy at night and early morning as maybe too closed to ground floor and 'yaks' from window view😫
Reviewed October 07, 2015

Sheau from Malaysia
Family with young children
Mega Family Room
Stayed 2 nights in September 2015
Not bad with Mega Family Room
clean, room size quite big, nearby got a lot of food
Good, value with money
Reviewed September 30, 2015

ROGER from Malaysia
Solo traveler
Twin Room
Stayed one night in September 2015
Nice stay
Location, affordable rate & comfortable
Reviewed September 14, 2015


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