Very good 7.5
Based on 459 reviews

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Very good

based on 458 reviews
  • Cleanliness 7.6
  • Facilities 7.0
  • Location 9.1
  • Room comfort and quality 7.1
  • Service 7.2
  • Value for money 7.5
  • Food and dining 6.2
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Tabitha from Indonesia
Triple Room
Stayed 2 nights in July 2016
Perfect location
Just beside the station
Reviewed July 04, 2016

Alma from Australia
Double or Twin Room
Stayed 2 nights in June 2016
Lack of staff and rude. Location good
This is more like a hostel accomodation. A lot of local German schoolies stay at this hotel and they were rowdy. The bar wasn't attended and seemed they are short of staff. One rude staff at reception named Sandra was terrible. The rest were ok. The towels were not changed. Maybe need to put them on the floor or ask. The common area can be crowded so difficult to get pass to get to the elevator. Pros: Location- right next to the station Rooms are generally good size. Strong and reliable wifi. Cons: Elevator is slow and not enough for the crowd. We were on the 8th floor. Reception gets too busy. Beds are uncomfortable. No phones in room to call reception.
Reviewed July 04, 2016

KA from Macau
Solo traveler
Triple Room
Stayed 3 nights in June 2016
Convenient location and the room is small
The location of the hotel is convenient and just next to the hbf station. The room is really small but clean, it is difficult to open suitcases in the room and staff is not friendly.
Reviewed June 23, 2016

Helen from United Kingdom
Family with teens
Quadruple Room
Stayed 3 nights in May 2016
Room has no temperature control
Window could not be opened wide. Room was extremely hot, with no air. We had to sleep with room door opened. The noise from the roof bar and from other bed rooms was very loud and continued until early mornings. Not a peaceful hotel, very hard to have a good night sleep. We could not wait to check out.
Reviewed June 06, 2016

florence from Philippines
Double or Twin Room
Stayed 1 night in May 2016
Rude customer service
Customer service should be always proper in all areas in dealing with people. But the service in this hotel is so bad. Some staffs are rude. And the room that we got had a very dusty floor. Location is fine. But should you have any other hotel options, just check them first but not this hotel.
Reviewed June 02, 2016

Saied from United Kingdom
Double or Twin Room
Stayed 4 nights in April 2016
Average plus
Good value for money.
Reviewed May 10, 2016

Robert from Australia
Solo traveler
Double or Twin Room
Stayed 3 nights in April 2016
Good Cheap Centrally Located hotel
Good Cheap Centrally Located hotel. Everything you need for a few nights in Berlin. Next door to main station so well connected to the city and a short walk from some major attractions.
Reviewed May 09, 2016

Alba from Germany
Solo traveler
Classic Double Room
Stayed 1 night in May 2016
no phone
Had not phone in the room, had not chairs, little room. The rest ok.
Reviewed May 06, 2016

Agung from Indonesia
Quadruple Room
Stayed 1 night in April 2016
best smart hotel
cheap hotel, near berlin central station, wifi works good... perfect...
Reviewed April 12, 2016

Toma from Bulgaria
Family with young children
Quadruple Room
Stayed 7 nights in December 2015
It was nice
Reviewed February 28, 2016


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