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7.7

Very good
/10
(2,747 reviews)See what guests said
Housekeeping81
Breakfast76
Swimming Pool34
See map

8.4

Excellent

Location rating score

Excellent location - Inside city center
Popular neighborhood
Exceptional for walking
Parking
FREE
Walkable places
Tabitha Cambodia Shop

100 m

Oum Chhay Street

160 m

Chinese

160 m

Sala Bai Hotel School

170 m

SEN KTV

180 m

Popular landmarks
ANM Khmer Market

590 m

Angkor National Museum

900 m

Pub Street

1.0 km

War Museum Cambodia

4.0 km

Angkor Wat

6.0 km

Closest landmarks
Mekong Bank

30 m

ACLEDA Bank

50 m

Carepharma

100 m

Angkor Hospital for Children (AHC)

230 m

May Bank

230 m

Mekong Angkor Palace Hotel

"Helpful staff,Great pool area plenty of lounges around pool area,Great choices for breakfast"

Maxine - March 30, 2020
Superior Double Room with Balcony - Bed Mekong Angkor Palace Hotel
Lobby Mekong Angkor Palace Hotel
Lobby Mekong Angkor Palace Hotel
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Removed from saved list

2020

Mekong Angkor Palace Hotel

#021, Sivatha Blvd, Svay Dangkum Commune, Siem Reap Central Area, Siem Reap, Cambodia, 17252 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Strategically situated in Siem Reap Central Area, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Angkor Wat. Rated with 4 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.

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Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Health and Medical
First aid kit
  • Airport transfer

  • Located in heart of Siem Reap

  • Currency exchange

  • Free Wi-Fi in all rooms!

  • Hot tub

Value for money7.9
Distance to city center0.6 km
Location rating8.4
Nearest airportSiem Reap International Airport (REP)
Distance to airport6.8 km

Rooms available at Mekong Angkor Palace Hotel

Very good
Room comfort & quality

7.6

Deluxe Double Balcony
...
  • Room size: 42 m²/452 ft²
  • City view
  • 1 double bed
Enter dates to see prices
Deluxe Triple With Balcony
...
  • Room size: 42 m²/452 ft²
  • City view
  • 3 single beds
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Superior Family with Balcony
...
  • Room size: 38 m²/409 ft²
  • City view
  • 1 single bed and 1 double b...
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Deluxe Twin Balcony
...
  • Room size: 42 m²/452 ft²
  • City view
  • 2 single beds
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Superior Twin Room Balcony
...
  • Room size: 36 m²/388 ft²
  • City view
  • 2 single beds & 2 single be...
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Superior Triple with Balcony
...
  • Room size: 38 m²/409 ft²
  • City view
  • 3 single beds
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Deluxe Family Balcony
...
  • Room size: 42 m²/452 ft²
  • City view
  • 1 double bed and 1 single b...
Enter dates to see prices
Superior Double Room with Balcony
...
  • Room size: 36 m²/388 ft²
  • City view
  • 1 double bed
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Royal Suite
...
  • Room size: 75 m²/807 ft²
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Superior Family Room, Balcony(1 Double Bed and 1 Twin Bed)
...
  • Room size: 36 m²/388 ft²
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Mekong Angkor Palace Hotel?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Mekong Angkor Palace Hotel?

For those who wish to drive their own cars, Mekong Angkor Palace Hotel has a car park right on site for maximum convenience. Parking is free for guests. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around Siem Reap with private transportation, the hotel can arrange both taxis or car rental.

Is breakfast offered at Mekong Angkor Palace Hotel?

Wake up to a great continental breakfast at Mekong Angkor Palace Hotel. Adults can enjoy breakfast offered with an additional charge of 20000 KHR if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Mekong Angkor Palace Hotel?

Mekong Angkor Palace Hotel features an on-site restaurant for your dining convenience.

What is the smoking policy at Mekong Angkor Palace Hotel?

Mekong Angkor Palace Hotel does permit smoking in some areas and is not 100% smoke-free.

What restaurants are nearby Mekong Angkor Palace Hotel?

Restaurants including curry walla, Bombay Kitchen and Romchong Restaurant are popular in Mekong Angkor Palace Hotel’s neighborhood which is known as Siem Reap Central Area.

What popular shopping places are close to Mekong Angkor Palace Hotel?

Shopping options in Mekong Angkor Palace Hotel’s Siem Reap Central Area neighborhood include ANM Khmer Market, Psar Chaa - Old Market and Made in Cambodia Market.

What are popular attractions near Mekong Angkor Palace Hotel?

Mekong Angkor Palace Hotel’s location in the Siem Reap Central Area neighborhood makes it close to famous attractions including Pub Street, Angkor National Museum and Seng English Speaking Tuk Tuk & Car Driver.

What popular natural sightseeing spots are close to Mekong Angkor Palace Hotel?

Mekong Angkor Palace Hotel’s nearby natural sights include Sam Veasna Center for Wildlife Conservation and Jhony Siem Reap Tuk Tuk located in the same Siem Reap Central Area area.

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Explore the neighborhood

What people love about Mekong Angkor Palace Hotel

  • 9.2

    Exceptional
    Staff 

    "Helpful staff,Great pool area plenty of lounges around pool area,Great choices for breakfast"

    Maxine

    |

    March 30, 2020

  • 8.8

    Excellent

    "Great nice hotel, stayed there a few times now will again."

    peter

    |

    February 29, 2020

  • 8.8

    Excellent
    Cleanliness

    "The place is very clean and room gets cleaned every day."

    peter

    |

    February 24, 2020

Property ranking|Compared to 952 Siem Reap properties
See all rankings
Cheapest price score
Location score
8.4/10
Room comfort score
7.6/10
Room size
40 sqm.
Better than
97
%
of Siem Reap properties
Better than
78
%
of Siem Reap properties
Better than
73
%
of Siem Reap properties
Bigger than
72
%
of Siem Reap properties
Overall rating:

7.7

Very good
2,747 reviews
Cleanliness
7.4
Facilities
7.4
Location
8.4
Read all reviews >
What travelers say they love:
this place is near cheap restaurants and super markets.
Jon from Japan
Solo traveler
More about Mekong Angkor Palace Hotel

More about Mekong Angkor Palace Hotel

Mekong Angkor Palace Hotel

See the best of Siem Reap with a stay at Mekong Angkor Palace Hotel, which puts you right in the city center amidst the many sights and landmarks. With its convenient location, you can easily access to the city's must-see destinations.
The range of services provided by Mekong Angkor Palace Hotel ensures all travelers get the most out of their stay. Post your pictures and answer your emails whenever you want, with the hotel's free Wi-Fi internet access. The hotel provides taxi and car hire services to help you get to where you want to go in Siem Reap. Parking is available and free, provided by the hotel for guests with their own transportation.
While lodging at this wonderful hotel, the helpful staff at the front desk can assist you with multiple services that include concierge service, express check-in or check-out, luggage storage and safety deposit boxes. If you want seats to city's best entertainment, you can get help through the hotel's ticket service and tours. The hotel even offers a fireplace for a warm atmosphere on chilly nights. The hotel's on-site dry cleaning service and laundry service help you keep your favorite travel outfits clean so you can pack less.
In-room conveniences include 24-hour room service, room service and daily housekeeping, so you can relax and enjoy your stay. Smoking is restricted to the designated smoking areas.
Guestrooms at Mekong Angkor Palace Hotel are fitted with all the amenities travelers need. The hotel provides linen service, blackout curtains and air conditioning in some rooms for the benefit of guests. Some selected rooms at Mekong Angkor Palace Hotel include a balcony or terrace, as part of the room design. Some selected rooms have daily newspaper, television, in-room video streaming and cable TV to keep guests entertained.
The hotel also provides guests with a refrigerator, bottled water, a coffee or tea maker, instant tea and mini bar in some rooms. Mekong Angkor Palace Hotel also provides a hair dryer, toiletries and towels in bathrooms for select rooms. Selected room rates may have access to the executive lounge provides high-end services in an atmosphere of sophisticated luxury.


Dining and things to do

Start your vacation days in the best possible way. Begin every morning of your stay with an in-house breakfast. Never let hunger affect your travel plans! Restaurants on-site provide convenient and tasty dining options. Have fun at night with your travel companions right at the hotel's bar. If you're truly selective about eating, you'll be grateful for the in-house BBQ facilities available here.
Mekong Angkor Palace Hotel promises you a fun-packed holiday with a variety of activities and facilities. The hotel's host of recreational offerings ensures you have plenty to do during your stay. Be sure to enjoy the accessible beach nearby. Pamper and indulge yourself with a visit to the massage, hot tub and spa. The hotel's on-site pool invites you every day for a cooling dip or a few refreshing laps.
The hotel's the poolside bar allows you to have the most casual of cocktail times with a mellow drink. Hot days can be cool fun with water activities like motorized water sports and diving. Have some easy fun and maybe meet others while playing recreation activities such as horse riding. Have some relaxing fun with family and friends at the library and shared lounge and TV area.
Souvenir shopping for yourself or those back home takes no time at all at the souvenir shops.


Around the property

There are many attractions to discover within close proximity to Mekong Angkor Palace Hotel. Engage in the city's best art at Angkor National Museum located 900 m away, where you can learn about the local art scene and buy original works.


Reasons to stay here

Rooms here are cheaper than 85% of accommodations in the city.

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Amenities and facilities
Very good
Facilities

7.4

Most talked about facilities

Breakfast

281 mentions

Swimming Pool

209 mentions

Housekeeping

106 mentions

Internet

57 mentions

Languages spoken

  • English
  • Khmer

Outdoor

  • Bicycles

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi [portable rental]
  • Wi-Fi in public areas

Things to do, ways to relax

  • Billiards
  • Diving
  • Garden
  • Horseback riding
  • Hot tub
  • Massage
  • Spa
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Ticket services
  • Tours
  • Water sports (motorized)

Cleanliness and safety

  • Anti-viral cleaning products
  • Breakfast in room
  • Breakfast takeaway service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Safe dining setup
  • Staff trained in safety protocol
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Alternative meal arrangement
  • Bar
  • BBQ facilities
  • Happy hour
  • Kitchen
  • Poolside bar
  • Restaurants
  • Room service [24-hour]

Services and conveniences

  • Air conditioning in public area
  • Concierge
  • Currency exchange
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Fireplace
  • Food delivery
  • Gift/souvenir shop
  • Grooming service
  • Invoice provided
  • Ironing service
  • Laundry service
  • Library
  • Luggage storage
  • Meeting/banquet facilities
  • Postal service
  • Safety deposit boxes
  • Smoking area
  • Terrace

For the kids

  • Babysitting service
  • Family room
  • Kids club
  • Kids meal
  • Playground
  • Swimming pool [kids]

Land sports

  • Golf course (within 3 km)

Access

  • Check-in/out [express]
  • Check-in/out [private]
  • Check-in [24-hour]
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Security [24-hour]

Getting around

  • Car park [free of charge]
  • Car park [on-site]
  • Rental car
  • Shuttle service
  • Taxi service
  • Valet parking

Sports equipment rental

  • Bicycle rental

Available in all rooms

  • Accessible by elevator
  • Additional toilet
  • Air conditioning
  • Alarm clock
  • Balcony/terrace
  • Bathrobes
  • Books/DVDs/music for children
  • Cleaning products
  • Closet
  • Clothes dryer
  • Clothes rack
  • Coffee/tea maker
  • Desk
  • Dressing room
  • Fireplace
  • Free bottled water
  • Hair dryer
  • In-room safe box
  • Ironing facilities
  • Laptop safe box
  • Linens
  • Locker
  • Mini bar
  • Non-smoking
  • Outdoor furniture
  • Pool facilities
  • Private bathroom
  • Refrigerator
  • Roll-in shower
  • Safety/security feature
  • Satellite/cable channels
  • Seating area
  • Shower
  • Slippers
  • Socket near the bed
  • Swimming pool [direct access]
  • Telephone
  • Toiletries
  • Towels
  • Trash cans
  • Wake-up service
  • Walk-in shower
  • Wi-Fi [free]
Food and dining
Breakfast options
  • American
  • Asian
  • Continental
Restaurants on site

Restaurant

  • Cuisine: American, Asian
  • Menu: Buffet, A-la-carte
Location
#021, Sivatha Blvd, Svay Dangkum Commune, Siem Reap Central Area, Siem Reap, Cambodia, 17252
Excellent
Location

8.4

Airports

  • Siem Reap International Airport (REP)
    6.8 km 24 min drive
  • Battambang Airport (BBM)
    74.6 km

Public transportation

  • Chong Kov Sou​​ Bus Station
    3.5 km

Hospital or clinic

  • Carepharma
    100 m

Shopping

  • ANM Khmer Market
    590 m

Convenience store

  • KC Supermart
    280 m

Cash withdrawal

  • ATM
    60 m
What's nearby

Popular landmarks

  • ANM Khmer Market
    590 m
  • Angkor National Museum
    900 m
  • Pub Street
    1.0 km
  • War Museum Cambodia
    4.0 km
  • Angkor Wat
    6.0 km
  • Angkor Thom
    8.9 km
  • Bayon Temple
    8.9 km
  • Ta Prohm
    9.1 km
  • Preah Khan
    11.5 km
  • Cambodia Landmine Museum
    22.3 km

Nearby landmarks

  • Mekong Bank
    30 m
  • ACLEDA Bank
    50 m
  • Tabitha Cambodia Shop
    100 m
  • Carepharma
    100 m
  • Oum Chhay Street
    160 m
  • Chinese
    160 m
  • Sala Bai Hotel School
    170 m
  • SEN KTV
    180 m
  • Lucky
    220 m
  • Lucky Mall
    220 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Children 0-17 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 18 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • The means of transportation is tuk-tuk and subject to availability.
  • Guests arriving after 09:00 PM will be subject to an additional charge.
  • Airport pick-up is available at no additional charge between 07:00 AM and 09:00 PM. In order to reserve the transfer, please inform the property of your arrival details at least 2 days prior to arrival.
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from14:00
  • Check-out until12:00
  • Reception open until12:00

Getting around

  • Airport transfer fee10 KHR
  • Distance from city center0.6 km
  • Travel time to airport (minutes)15

Extras

  • Breakfast charge (unless included in room price)20000 KHR
  • Daily Internet/Wi-Fi fee0 USD

The property

  • Non-smoking rooms/floorsYes
  • Number of bars/lounges1
  • Number of floors5
  • Number of restaurants1
  • Number of rooms 55
  • Room voltage220
  • Year property opened2006
  • Most recent renovation2014

Parking

  • Daily parking fee0 usd

Reviews of Mekong Angkor Palace Hotel from real guests

Provided by verified guests of Agoda
7.7
/
10
Cleanliness7.4
Facilities7.4
Location8.4
Room comfort and quality7.6
Service7.8
Value for money7.9
High score for Siem Reap
Rating
9+ Exceptional (417)
8-9 Excellent (453)
7-8 Very Good (634)
6-7 Good (335)
<6 Below Expectation (403)
Time of the year
Mar - May (486)
Jun - Aug (585)
Sep - Nov (493)
Dec - Feb (678)
All guests (2,555)
All room types
All languages

Show reviews that mention 

Showing 2,242 verified guest comments
12345
9.2
Exceptional
Khay from Singapore
Couple
Superior Twin Room Balcony
Stayed 2 nights in June 2016

A Hotel Not To Be Missed”

The first thing that impressed us was the professionalism and friendly efficiency of the registration counter staff. They spoke good English and were ever willing to help, especially in giving accurate directions or projecting accurate fares for tuk-tuk rides, thereby helping to preventing hotel residents from being fleeced by tuk-tuk drivers who congregated outside the Siem Reap terminus of a new popular inter-city coach from Phnom Penh. The hotel itself was very clean and located in a street with many credible eateries. Breakfast consisted of fried noodles, toast, three kinds of fruit, an egg station with a choice of sunny-side ups or scrambled, fruit juice, fresh milk, brewed coffee and tea, which was much much more than any adult person could hope for or could consume at breakfast. I have ear-marked Mekong Angkor Palace Hotel for future visits to Siem Reap and I would certainly recommend this hotel to couples who wish to enjoy the friendly atmosphere, soak in the Cambodian culture and have a good relaxing holiday. And, for anyone who is interested, the WiFi works!

Reviewed June 08, 2016

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9.7
Exceptional
Eimear from Ireland
Couple
Superior Double Room with Balcony
Stayed 3 nights in August 2013

Fantastic week in Siem Reap!”

Friendly, attentive staff; Large, clean rooms; and Great location

We arrived earlier than our check-in time and were immediately escorted to our rooms, which were large and clean. The staff could not do enough for us. We had initially booked 3 nights but stayed for a further 4 nights because we enjoyed it so much! The pool was clean and open until 9.30pm with shower facilities beside the pool. There was a dining area and bar at the pool which was always manned. The hotel itself was a in great location and always quiet. It was a short walk from the centre of Siem Reap and tuck-tuck drivers were always available outside the hotel. If I was to return to Siem Reap I would be booking back into Mekong Angkor Palace, I wouldn't even look at another hotel, it was probably the best place we stayed during our month long trip through Cambodia and Vietnam.

Reviewed October 02, 2013

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8.7
Excellent
Suvimolmanee from Thailand
Group
Superior Twin Room Balcony
Stayed 2 nights in January 2013

Great location and service”

Unexpectedly, Tuk - Tuk picks up at the Siem Reap airport

this is my 1st time booking hotel with agoda. com and it is a great choice. my friend & i know about angkor wat very little. this trip is such like our adventure. we arrived at the siem reap airport in the morning and i was worried to find taxi go to the mekong angkor palace hotel. unexpectedly, the hotel had arranged tuk - tuk for us to pick up. what a good deal !!! we got our room as soon as we checked in and the room was clean. my friend enjoyed swimming every morning while we stayed there and we also had breakfast free. the hotel is in the center of city but quiet location. that why i fell asleep while i had been massaging in my room.

Reviewed February 05, 2013

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8.4
Excellent
Nicholas from United Kingdom
Solo traveler
Deluxe Double Balcony
Stayed 8 nights in August 2018

Still one of the best mid-range options in town”

Having lived in Siem Reap for 6 years i sometimes stay here in-between house rentals and when i'm on the move. I'm happy to say that it is still good, especially the staff who remain as welcoming, friendly, and helpful as ever. I think breakfast was better in the past, but that is just my opinion, as it now caters mostly for Chinese visitors who make up the majority of tourists in Siem Reap so that is understandable. There is little on offer for vegetarian diets and the bread/croissants etc are not good (which is a shame in a country with such wonderful bakeries). Don't expect arabica coffee or fresh juice - from past experience at this hotel it looks like some costs have been cut and it's breakfast that took the hit. However, Siem Reap is currently swamped with new cheaply built so-called 'boutique villas' looking to milk the tourism boom. Mekong Angkor Palace occupies an excellent location in the middle of town, is well maintained, and remains ahead of the new upstarts.

Reviewed August 17, 2018

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9.2
Exceptional
Nilanjan from India
Family with young children
Superior Triple with Balcony
Stayed 1 night in September 2017

Nice hotel, friendly staff”

Mekong Angkor palace, like the rest of Cambodia, has very friendly staff who make you feel at home. It's a nice place to stay in Siem Reap. Nice clean, big rooms with clean bathrooms and linen. Located in the town center and not very far from the temple complex. The hotel has a fleet of friendly tuk-tuks who can take you all around the places at a very reasonable price. Over-all a very nice, budget friendly and vlaue for mpney hotel. Would recommend to all.

Reviewed October 04, 2017

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10.0
Exceptional
Jeffrey from Philippines
Couple
Superior Twin Room Balcony
Stayed 1 night in June 2011

Wonderful Experience @ Mekong Angkor Palace Hotel”

Great Customer Service , Accomodating Manager

i must say " it was all a pefect experiece" me and 14 friends of mine went to thailand last june 10 2011... from thailand couple friends of mine went with me to cross cambodia on june 13,2001 it will never be a smooth experienced without the help to mr sothearith manager of mekong, while we are still in thailand mr sothearith was already exchanging emails with me regarding our stay in cambodia, we arrived siem reap past 20:00 and the manager is about to go home but he preffered to stay longer to accomodate us and give us tips on how we can maximize our time in cambodia, since we will be leaving the next day.he is a big help to us. the owner who happens to leave beside the hotel was so nice aswell he gave us free use of bicycle (cost $3 each) that's also a big savings to us.. i would really recommend mekong to all of my frineds whose planning to visit siem reap.. i will really go back to this hotel.. more power and im sure i'm gonna see you soon.. many thanks - affy victoria phil.

Reviewed June 17, 2011

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9.7
Exceptional
Stephanie from United States
Group
Superior Twin Room Balcony
Stayed 2 nights in March 2015

A great place to spend your nights in Siem Reap”

Staff, rooms, pool

We had a great stay at the Mekong Angkor Palace Hotel. Staff were extremely friendly and helpful with anything we needed. The rooms were clean and comfortable and the pool was great. We took the night bus out of Siem Reap and the hotel let us continue to use the pool and shower after we had checked out, which was great. I would definitely stay there again!

Reviewed April 12, 2015

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10.0
Exceptional
Ruth from United States
Couple
Superior Double Room with Balcony
Stayed 4 nights in April 2017

Incredible hotel!”

We loved our stay at the Mekong Angkor Palace hotel. We had a large comfortable room. The staff was extremely friendly and helpful and the food was great. We loved relaxing by the pool after hot days exploring the temples, floating village and markets. I would definitely go back and recommend to any going to siem reap.

Reviewed April 15, 2017

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Dear Ruth Thank you so much for sharing your wonderful experience here.We are appreciated to hear that you had a great time and enjoy staying with us and thank you for praising our staff and service. We look forward to seeing on your next trip. Yours Sincerely Hotel Management Team

Responded May 10, 2017
Mekong Angkor Palace Hotel
9.2
Exceptional
Ben from United States
Solo traveler
Superior Double Room with Balcony
Stayed 2 nights in September 2016

Friendly staff, great deluxe rooms, and you can walk from the hotel to the main attractions of the downtown city”

I stay at Mekong Angkor Palace Hotel every time I go to Siem Reap, which is often! Their buffet has a good variety, the pool is nice, the bathrooms are great in the deluxe rooms, and the staff are very friendly. The manager welcomed me by name when I went the last time.

Reviewed October 08, 2016

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Dear Ben Warmest greeting from Mekong Angkor Palace Hotel, Siem Reap Angkor, Cambodia.We are appreciated to hear that you had a great time and enjoy staying with us and thank you for praising our staff and service. We look forward to another opportunity to host you in the future, and once again, thank you for your positive comments Yours Sincerely Hotel Management Team

Responded May 19, 2017
Mekong Angkor Palace Hotel
9.7
Exceptional
Lauren from Canada
Solo traveler
Deluxe Double Balcony
Stayed 4 nights in February 2013

Wonderful hotel in Siem Reap”

excellent front desk staff and lovely facilities; central location

Thsi beautiful, new, clean hotel is centrally located in Siem Reap; not too far from the temples, and on the main road near restaurants, shops, and pubs. The hotel staff is incredibly friendly, knowledgeable, and helpful. The rooms are spacious, clean, comfortable, and well-furnished. The pool is an excellent additional amenity; very refreshing to enjoy a swim after a day of sightseeing in the heat. The breakfast served in the restaurant (included in the price of the room) was basic but sufficient. Also, the staff was very good about making a packed breakfast to go if you plan a day trip, just ask in advance. The service at the restaurant in the morning was a bit slow. If you arrange for the free pick-up from the hotel, leave it at that with the driver of the car. You will be better off (financially and experience-wise) making a deal with a tuk-tuk driver to take you touring.

Reviewed March 04, 2013

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8.7
Excellent
Ashok from India
Couple
Superior Twin Room Balcony
Stayed 4 nights in November 2010

Value for money and service with a smille”

Swimming Pool and location
Limited breakfast option

Our four day stay at this hotel started with a free pick up at the airport. It was reassuring to find the tuk-tuk driver sent by the hotel holding our name placard at the exit (one is always uncertain when the booking has been done on the internet). The 15 minute drive to the hotel was very pleasant and the tuk tuk driver was very friendly. The check in was a breeze. The room had all the promised amenities; the view, however, left us wanting. The window opened into the drive way and the parking lot, and being on the ground floor made it impossible to keep our curtains open. The general lighting level in the room was not very good, all low wattage bulbs. They fixed it, though, after a couple of days by changing the bulb to a higher wattage one. The highlight of the hotel, without doubt, is the very well maintained swimming pool. Great way to relax after a tiring day walking through all those monuments. Breakfast, included in the room tariff, was sufficient, though very basic in terms of variety. It reminded me of Henry Ford who said one could get his car in any colour as long as it was black:). It consisted of eggs (fried or crumbled (scrambled), no omelette, two bread slices with butter and jam, mixed fruit and tea or coffee. The tuk-tuk (an auto rickshaw) driver arranged by the hotel was very courteous and helpful. The charge for a day's outings varied form $15 to $20. Incidentally, the USD is the defacto currency accepted by one and all; no need to change your money here. The other big advantage of this hotel is its location; within a short walking distance of the central area. The old market, the Central market, the night market and the Pub Street are all less than 10 minutes walk. Made for a nice stroll after dinner. For those interested in Indian food, there is a nice Indian food restaurant on the main road right as you come out of the hotel. Overall, we enjoyed our stay at this hotel and will certainly consider it again if we visit Siem Reap again.

Reviewed November 24, 2010

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7.7
Very good
Chee from Malaysia
Couple
Superior Double Room with Balcony
Stayed 4 nights in March 2016

Wonderful, Satisfying & Heavenly Experience ”

Location, Room Comfort & Value For Money

Both my wife & I just had the time of our life at Mekong Angkor Palace Hotel. From the day we arrived at the Siem Reap International Airport on 9th of March 2016 will we checked out on 9th of March 2016, I just felt like in heaven. But my stay was stained by a bit of HELL due to 2 incidents which may be minor but to me, they were like HELL! The location was perfect. The room was comfortable 77 Clean. The first incident was on 11th of March 2016. As usual it was very HOT. We just came back from Angkor Wat. Hot, sweaty & very thirsty. The usual bottles of drinking water were not in our room. We left a message at the reception to have the water ready when we came back from from lunch. Just a very simple REQUEST! But somehow such a simple request turned out to be the hardest task for the front desk staff. The water were not there when we came back from lunch. We will send them to your room. That was the answer from the staff. After more than one hour & 4 calls to the reception went unheeded, I finally lost my temper. I shout at the staff the fifth time. Surprisingly, it worked. Within seconds, the water came. Incident number 2 was at the breakfast area on my last day, 9th of March 2016. After pouring 2 cups of hot coffee, a staff there knocked into me, causing HOT coffee to spill on my left hand. The pain was so intense. No offer of medical assistance was even offered. I would have had a perfect stay at your hotel if not for these two incidents. I am unsure whether I will ever come back again here in future.

Reviewed March 16, 2016

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9.0
Exceptional
Yuen from China
Family with young children
Superior Twin Room Balcony
Stayed 3 nights in April 2012

Warming hotel with lovely swimming pool”

Good valued price, good breakfast and cleaning less bedroom

it was great that mekong angkor hotel provided us free pick up at early morning. about 15 minutes, we settle down everything at standard room (rm202), for few hours sleeping, we requested to change or upgrade the other room, due to the water heater was not service well, i afraid that no hot water for shower at night. later reception allow us to stay rm 203 without extra charge, here was a comfort and bigger that rm202. dont forgot to try lunch or dinner at meknong angkor restaurant, where are nice sitting, pool side tables are always occupied by people, because free wifi, we can enjoy music, computer game or get tan near pool. breakfast is very good i comment, french bread/ toast / round bun + sunny egg/ crumble egg / steam egg/ fried egg + coffee/ tea/ milk / juice. we went to see sun rise at 5, then came back eat a breakfast at 8:30. it was perfect arrangement and reasonable for us. take tuk tuk to pub street/ night market only $1-us; and 10 more minutes hotel to airport only $5-us. we look forward to visit siem ream and here warming hotel again we stayed for 3 night here, i gave 90 marks. 10 marks for no lift to going up , but we stay second floor , it is not a problem really.

Reviewed April 19, 2012

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8.7
Excellent
Denise from United Kingdom
Couple
Superior Double Room with Balcony
Stayed 4 nights in January 2013

Brilliant value and location”

Located just off the main street so convenient but also quiet at night

this was my second stay at this hotel and it was even better than the first as there is now a lift to the upper floors. the room was spacious with two double beds and an ensuite shower room with plenty of hot water. breakfast was included in the price and consisted of fresh french bread butter and jam, fruit and a choice of eggs. the swimming pool was a bonus in a budget hotel, but it could be hard to get a sun bed in the sun as much of the pool was shaded by the hotel building in the afternoon. there were tuktuks outside the hotel most of the time and if not, reception would call one and advise on fares -- easier than haggling in the street. the staff were friendly and helpful and spoke good english. they arranged our trip to a silk farm and helped us contact the coach company about our onward journey to siem reap as well as helping us with travel to angkor wat and other temples.

Reviewed February 07, 2013

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8.0
Excellent
Tracey from Australia
Couple
Deluxe Double Balcony
Stayed 4 nights in December 2012

Good location and nice little budget hotel”

Located in the heart of Siem Reap

The Mekong Angkor Palace Hotel was a nice little haven tucked away from the hustle and bustle of the Siem Reap city streets. It's located off the main road so wasn't noisy at all. The hotel is clean and the staff were very friendly and helpful. The pool area is nicely maintained. The beds comfortable and having warm running water in the ensuite to wash away the dust after a busy day of sightseeing was nicely refreshing. I would recommend a stay at this hotel if you aren't looking for upmarket accommodation. Very nice little hotel.

Reviewed January 14, 2013

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9.3
Exceptional
Gordon from United States
Solo traveler
Superior Twin Room Balcony
Stayed 3 nights in February 2012

Charming oasis of a hotel”

Wonderful little pool

I very much enjoyed my stay at the Mekong Angkor Palace Hotel. The rooms were nice and the staff was very friendly and attentive. It was a ten minute walk to the Pub street and when I figured that out I saved on the Tuk Tuk fees. Despite being in a very busy area the hotel itself was quiet and peaceful. The staff was quick to help with any problem and the guest all seemed to be having a good time lounging poolside. Try the fish pedicure. It tickles and the place to the left as you leave the hotel gives you a free beer with the 15 minute $1 treatment.

Reviewed March 15, 2012

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9.6
Exceptional
Rayven from Malaysia
Group
Superior Double Room with Balcony
Stayed 5 nights in October 2016

Great & Polite Service from the Hotel Team during my stay!! Very Satisfied.”

We would like to express my gratitude to Mr.Para (Front Office Officer) for the smooth c/in c/out and helping me to arrange Airport Pickup during my arrival. We were surprised with the warm welcoming from the hotel front office/bell team when we arrived at the hotel lobby. During our stay in the hotel, Mr.Phrom arranged tour transport for us in accordance to my request and when we have problem with regarding the room, Mr. Phrom assist us promptly and front office team Mr.Khrin (if I not mistaken) the Front Officer Supervisor/Manager always taking good care of us, ensure our stay are comfortable and well. Lastly not to forget, Mr. Lin the Tour-guide arranged by Mr.Phrom (hotel side) are providing us superb service, he accommodates to our group needs and treat us like a family. We are thankful for his interesting tour during our trip in cambodia. This Siem Reap trip is one of the best trip I've ever had in my life, and I'll definitely come back to this hotel again and meet the team once more in the future. Thank you so much for your service!

Reviewed October 19, 2016

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Dear VIRAWAN Warmest greeting from Mekong Angkor Palace Hotel, Siem Reap Angkor, Cambodia.We are appreciated to hear that you had a great time and enjoy staying with us and thank you for praising our staff and service. We look forward to another opportunity to host you in the future, and once again, thank you for your positive comments Yours Sincerely Hotel Management Team

Responded May 12, 2017
Mekong Angkor Palace Hotel
8.0
Excellent
Iain from United Kingdom
Couple
Superior Double Room with Balcony
Stayed 3 nights in April 2013

Very pleasant hotel, great location - but tired”

Location, Staff, Airport Pickup

The Mekong Angkor Palace Hotel is very centrally located, has excellent friendly staff and a good selection of facilities. My only criticism is that the decoration is very tired in places and obvious patch up repairs are visible everywhere. However, as we were out visiting temples most of our stay this didn't reduce our enjoyment of Siem Reap. Breakfast is included but is a simple affair of Baguette and Egg. However, it's enough to keep you going for a bit.

Reviewed May 08, 2013

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8.0
Excellent
CHRISTOPHER from Philippines
Couple
Superior Twin Room Balcony
Stayed 2 nights in April 2012

Good location hotel at affordable price ”

Good location, affordable price, cozy ambiance

The Mekong Angkor Palace Hotel is walking distance from the night markets of Siem Reap. It has a pool, for those interested in taking a dip during the hot Cambodian summer. The hotel has the ambiance of an old house that has been converted into a modern hotel. The entire hotel is decorated well, to preserve the feel of old Cambodia. Rooms are adequately sized, complete with all modern amenities, including bathtubs in the bathrooms. Staff are friendly and helpful.

Reviewed April 30, 2012

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9.7
Exceptional
Raymond from Australia
Solo traveler
Superior Double Room with Balcony
Stayed 4 nights in March 2015

Great Hotel”

Service, Location & Food

The Hotel is centrally located and very comfortable. The staff, Vath Saravuth and his assistants, Pisith, Lineth & Roth, made me very welcome and were able to assist in many ways for my nine (9) day stay in Siem Reap. The room was spacious and very quite. The breakfasts were great and a good selection of food. As a photographer I will use this Hotel on my return visits to Siem Reap.

Reviewed April 07, 2015

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