Mekong Dolphin Hotel
Deluxe River View Double Bed Mekong Dolphin Hotel
Lobby Mekong Dolphin Hotel
Lobby Mekong Dolphin Hotel
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6.9
Good
/10
(83 reviews)See what guests said
See map
8.1
Excellent
Location rating score
Excellent location
Parking
FREE
Free Wi-Fi

Mekong Dolphin Hotel

Preah Soramarith Street,Kratie Province, Kingdom Of Cambodia, Doun Chroam, Kratie, Cambodia - See map
"Breakfast is terrible but hotel is in a good location with great views and the river view rooms are a good size"
Helen - February 13, 2016
Excellent comfort
8.5 room quality and comfort
Very good cleanliness
7.1 rating for cleanliness
  • Free Wi-Fi in all rooms!

  • Sauna

  • Steamroom

  • Breakfast [free]

  • Air conditioning

Value for money6.8
Distance to city center0.9 km
Location rating8.1

Rooms available at Mekong Dolphin Hotel

8.5
Excellent
Room comfort & quality
Deluxe River View Double Bed
Deluxe River View Double Bed
...
  • Room size: 32 m²/344 ft²
  • River view
  • 1 double bed
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Deluxe River View-Twin Bed
Deluxe River View-Twin Bed
...
  • Room size: 38 m²/409 ft²
  • River view
  • 2 single beds
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Deluxe City View-Double Bed
Deluxe City View-Double Bed
...
  • Room size: 32 m²/344 ft²
  • Non-smoking
  • 1 double bed
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Deluxe City View-Twin Bed
Deluxe City View-Twin Bed
...
  • Room size: 38 m²/409 ft²
  • Non-smoking
  • 2 single beds
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What people love about Mekong Dolphin Hotel

  • 8.8
    Excellent
    Cleanliness

    "room is big and clean."

    ZHIHUA

    |

    October 30, 2016

  • 7.6
    Very good

    "Good facility and good service."

    KAZUO

    |

    May 2, 2016

  • 9.6
    Exceptional
    Staff 

    "Friendly staff spoke adequate English to get by."

    Fiona

    |

    September 3, 2016

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More about Mekong Dolphin Hotel

More about Mekong Dolphin Hotel

7.6
Very good

"This hotel provides good value for money in addition to a go..."

carmine

|

August 20, 2018

An overview

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What they offer

9.6
Exceptional
Spaciousness

"Spacious, well appointed rooms, Very good value."

Fiona

|

September 3, 2016

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Property's guest policies

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Some helpful facts

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Reviews of Mekong Dolphin Hotel from real guests

Provided by verified guests of Agoda
Agoda Reviews (83)Booking.com Reviews (6)
6.9
/
10
Cleanliness7.1
Facilities6.1
Location8.1
Room comfort and quality8.5
Service6.3
Value for money6.8
Rating
9+ Exceptional (5)
8-9 Excellent (10)
7-8 Very Good (18)
6-7 Good (14)
<6 Below Expectation (22)
Time of the year
Mar - May (12)
Jun - Aug (9)
Sep - Nov (20)
Dec - Feb (28)
All languages
All guests (83)
All room types
Showing 69 verified guest comments
1234
7.6
Very good
Ratana from Cambodia
Family with young children
Deluxe City View-Twin Bed
Stayed 3 nights in October 2018

Need improvement”

During my stay, the first look into the room is cleaned. Later on, I noticed that there are some dust under the beds. The cleaning staff should move bed aside and clean the area underneath. I also notice the breakfast for Agoda's clients not professionally prepared. The restaurant was closed and when I asked they bring to the restaurant and allow me to order the food. If not ask, they will ignore it. So the restaurant should be open, organized as normal and reserve some dishes so guests will be aware and access.

Reviewed October 15, 2018
7.6
Very good
carmine from United States
Couple
Deluxe City View-Twin Bed
Stayed 1 night in August 2018

Great choice for Kratie”

This is my second visit to Kratie. This hotel provides good value for money in addition to a good buffett which was included. I would come back here again on my return trip.

Reviewed August 20, 2018
5.2
Kelvin
Family with young children
Deluxe River View-Twin Bed
Stayed 1 night in October 2017

Not Recommended”

They would try to save on a lot of things, such as electricity and they havent repair the lift for some time. We had to carry our bags up to the 5th floor! Aircon is not working very well too and water heater is only working in the evening. Morning showers are only slight warm waters as compared to the evening ones. The only saving grace is that the breakfast is decent. Not recommended.

Reviewed November 07, 2017
2.4
David from Germany
Couple
Deluxe River View Double Bed
Stayed 2 nights in October 2017

Bedbugs, disgustingly dirty, rude staff”

Pros: - absolutely nothing!!! Cons: - extremely dirty and run down rooms - staff speaks very bad english - there was trash laying around in the hallways - elevator broken, had to carry our suitcases to the 6th(!!!) floor (no help offered) - walls covered with bugs and what looked like puke - bathroom faucets were partly broken - mold all over the bathroom and bedroom walls - spiderwebs in all corners - blood on bed sheets - urin stains and long black hairs on mattress topper - Mattress looked like from last century - we found BEDBUGS!!! DO NOT GO THERE! We left after an hour of discussing with the rude manager (while the cleaning personnel made fun of us and was mocking us). He showed us 3 rooms in total and all were equally disgusting. We paid in advance and still wait to get our money back...

Reviewed November 03, 2017
7.6
Very good
Vorakchan from Cambodia
Family with young children
Deluxe River View-Twin Bed
Stayed 1 night in August 2017

Ok”

Like the family room!

Reviewed September 02, 2017
8.4
Excellent
Hilke from Belgium
Couple
Deluxe City View-Twin Bed
Stayed 1 night in April 2017

Excellent”

Very n

Reviewed April 18, 2017
6.0
Roy from United Kingdom
Couple
Deluxe River View Double Bed
Stayed 3 nights in January 2017

Shame nice hotel let down by poor faculty lift down 2 days no hot water3 days lstaff no idea”

Staff have no focus on customer satisfaction no direction from management Can speak Khmer so it's not down to language

Reviewed January 10, 2017
4.8
Alistair from United Kingdom
Family with young children
Deluxe River View-Twin Bed
Stayed 1 night in December 2016

Not great but no better options”

The check in staff were unfriendly. The lift was broken and we were on the fifth floor. There was hardly ever any hot water. Breakfast buffet was very basic. Views are good and it is in a central location. Unfortunately I did not see any better options in Kratie.

Reviewed December 15, 2016
8.8
Excellent
ZHIHUA from Singapore
Solo traveler
Deluxe River View-Twin Bed
Stayed 1 night in October 2016

Good location”

The location is very good. And room is big and clean.

Reviewed October 30, 2016
7.6
Very good
Jay from Australia
Business traveler
Deluxe City View-Double Bed
Stayed 2 nights in September 2016

Great location”

The best hotel in town! pay a few extra $ and get a great river view room. The breakfast provided is not that good, pay a few $ and get a nice omelette in the adjacent restaurant.

Reviewed September 18, 2016
9.6
Exceptional
Fiona from United Kingdom
Couple
Deluxe City View-Double Bed
Stayed 3 nights in August 2016

Lovely hotel within walking distance of town”

Spacious, well appointed rooms, Very good value. Friendly staff spoke adequate English to get by.

Reviewed September 03, 2016
5.2
Arnold from United States
Business traveler
Deluxe City View-Double Bed
Stayed 4 nights in July 2016

Very Disappointing.....left one day early”

We had so many "hiccups" of problems from the first day. Paid for 4 nights but left one day early. The room was nice with a view of the city and Mekong however so many things kept happening......lots of ants and then the horrible smell of pest spray (this could had been done before we checked in but instead it greeted us), internet was sporadic, breakfast was lousy (only one vegetarian item and they would not work with us to do anything else), manager opened our room door without knocking at 7:15 a..m. on the Sunday we ended up leaving. We had the do not disturb sign up too thankfully the only thing that kept the manager from seeing us in our undergarments was the slide lock on the inside. Very disappointing stay!

Reviewed July 29, 2016
5.6
Xinyi from Singapore
Solo traveler
Deluxe City View-Double Bed
Stayed 2 nights in May 2016

-”

-

Reviewed May 22, 2016
6.4
Good
Xinyi from Singapore
Solo traveler
Deluxe City View-Double Bed
Stayed 2 nights in May 2016

-”

-

Reviewed May 22, 2016
6.0
Xinyi from Singapore
Solo traveler
Deluxe City View-Double Bed
Stayed 2 nights in May 2016

-”

-

Reviewed May 22, 2016
8.8
Excellent
Dennis from Australia
Couple
Deluxe River View Double Bed
Stayed 4 nights in April 2016

Directly opposite the mighty Mekong River”

The hotel appears to mostly cater for Cambodians. The rooms are of a good size.and those at the front overlook the Mekong River.The buffet breakfast was good but for an unknown reason the location was moved to the other side to the ground floor. The buffet breakfast became a choose your breakfast from selection 1, 2 or 3.and was a significant disappointment. The food selection was very basic and limited and much inferior to the buffet breakfast. Thankfully the breakfast returned the next day to its original location and the buffet was breakfast was again available.

Reviewed May 16, 2016
7.6
Very good
KAZUO from Cambodia
Business traveler
Deluxe City View-Double Bed
Stayed 2 nights in April 2016

Best in Kratie”

Good facility and good service. Best location in Kratie with nice river view. However, the bathroom has water leaking, and it does not fixed until checkout. That is the only unacceptable thing.

Reviewed May 02, 2016
6.8
Good
sue from Australia
Family with teens
Deluxe River View-Twin Bed
Stayed 2 nights in April 2016

Manager was really disengaged and rude”

We arrived during Khmer New Year. We understood the magnitude of the celebrations but the manager wouldn't even let us buy a coke, wouldn't order a tuk tuk for departure, wouldn't replace missing batteries in the safe or order bread for my daughter for breakfast- although breakfast was included in the price they were just ordering in fried rice. I asked if there was an option for my daughter to just have some sort of bread and jam instead he just said no. Otherwise it was a great hotel- just so unfriendly and unwelcoming.

Reviewed April 18, 2016
8.4
Excellent
Ashley from United States
Couple
Deluxe City View-Double Bed
Stayed 1 night in March 2016

...”

...

Reviewed April 02, 2016
6.3
Good
Joanne from United States
Business traveler
Deluxe City View-Double Bed
Stayed 1 night in February 2016

Best in town”

location spacious room quiet

New place and very good value for money. Nothing particularly special but best one in kratie. Good for business travelers.

Reviewed March 06, 2016
1234
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  • Excellent location