Mekong Dolphin Hotel
Free Wi-Fi

Mekong Dolphin Hotel

Preah Soramarith Street,Kratie Province, Kingdom Of Cambodia, Doun Chroam, Kratie, Cambodia
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Deluxe River View Double Bed Mekong Dolphin Hotel
Deluxe River View Double Bed
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    Lobby Mekong Dolphin Hotel
    Lobby Mekong Dolphin Hotel
    Interior view Mekong Dolphin Hotel
    Deluxe River View Double Bed Mekong Dolphin Hotel
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     Mekong Dolphin Hotel

    Mekong Dolphin Hotel Reviews

    6.9
    Good
    /10
    (83 reviews)See what guests said
    6.8
    Good

    "it was a great hotel- just so unfriendly and unwelcoming."

    sue

    -

    April 18, 2016

    Things you’ll love about Mekong Dolphin Hotel

    Things you'll love

    • Free Wi-Fi in all rooms!

    • Sauna

    • Steamroom

    • Breakfast [free]

    Excellent
    Location
    8.1
    See map
    Better than 85% of properties in Kratie
    Excellent location
    Value for money6.8
    Distance to city center0.9 km
    Location rating8.1

    Rooms available at Mekong Dolphin Hotel

    8.5
    Excellent
    Room comfort & quality
    Deluxe River View Double Bed
    Deluxe River View Double Bed
    ...
    • Room size: 32 m²/344 ft²
    • River view
    • 1 double bed
    Enter dates to see prices
    Deluxe River View-Twin Bed
    Deluxe River View-Twin Bed
    ...
    • Room size: 38 m²/409 ft²
    • River view
    • 2 single beds
    Enter dates to see prices
    Deluxe City View-Double Bed
    Deluxe City View-Double Bed
    ...
    • Room size: 32 m²/344 ft²
    • Non-smoking
    • 1 double bed
    Enter dates to see prices
    Deluxe City View-Twin Bed
    Deluxe City View-Twin Bed
    ...
    • Room size: 38 m²/409 ft²
    • Non-smoking
    • 2 single beds
    Enter dates to see prices

    What people love about Mekong Dolphin Hotel

    • 5.2
      Review score

      "The room was nice with a view of the city and Mekong however so many things kept happening."

      Arnold

      |

      July 29, 2016

    • 9.6
      Exceptional
      Spaciousness

      "Spacious, well appointed rooms, Very good value."

      Fiona

      |

      September 3, 2016

    • 8.8
      Excellent
      Cleanliness

      "room is big and clean."

      ZHIHUA

      |

      October 30, 2016

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    More about Mekong Dolphin Hotel

    More about Mekong Dolphin Hotel

    8.8
    Excellent

    "The location is very good."

    ZHIHUA

    |

    October 30, 2016

    An overview

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    What they offer

    7.6
    Very good

    "This hotel provides good value for money in addition to a go..."

    carmine

    |

    August 20, 2018

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    Property's guest policies

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    Some helpful facts

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    Reviews of Mekong Dolphin Hotel from real guests

    Provided by verified guests of Agoda
    Agoda Reviews (83)Booking.com Reviews (6)
    6.9
    /
    10
    Cleanliness7.1
    Facilities6.1
    Location8.1
    Room comfort and quality8.5
    Service6.3
    Value for money6.8
    All languages
    All guests (83)
    All room types
    Showing 69 verified guest comments
    1234
    7.6
    Very good
    Ratana from Cambodia
    Family with young children
    Deluxe City View-Twin Bed
    Stayed 3 nights in October 2018

    Need improvement”

    During my stay, the first look into the room is cleaned. Later on, I noticed that there are some dust under the beds. The cleaning staff should move bed aside and clean the area underneath. I also notice the breakfast for Agoda's clients not professionally prepared. The restaurant was closed and when I asked they bring to the restaurant and allow me to order the food. If not ask, they will ignore it. So the restaurant should be open, organized as normal and reserve some dishes so guests will be aware and access.

    Reviewed October 15, 2018
    7.6
    Very good
    carmine from United States
    Couple
    Deluxe City View-Twin Bed
    Stayed 1 night in August 2018

    Great choice for Kratie”

    This is my second visit to Kratie. This hotel provides good value for money in addition to a good buffett which was included. I would come back here again on my return trip.

    Reviewed August 20, 2018
    5.2
    Kelvin
    Family with young children
    Deluxe River View-Twin Bed
    Stayed 1 night in October 2017

    Not Recommended”

    They would try to save on a lot of things, such as electricity and they havent repair the lift for some time. We had to carry our bags up to the 5th floor! Aircon is not working very well too and water heater is only working in the evening. Morning showers are only slight warm waters as compared to the evening ones. The only saving grace is that the breakfast is decent. Not recommended.

    Reviewed November 07, 2017
    2.4
    David from Germany
    Couple
    Deluxe River View Double Bed
    Stayed 2 nights in October 2017

    Bedbugs, disgustingly dirty, rude staff”

    Pros: - absolutely nothing!!! Cons: - extremely dirty and run down rooms - staff speaks very bad english - there was trash laying around in the hallways - elevator broken, had to carry our suitcases to the 6th(!!!) floor (no help offered) - walls covered with bugs and what looked like puke - bathroom faucets were partly broken - mold all over the bathroom and bedroom walls - spiderwebs in all corners - blood on bed sheets - urin stains and long black hairs on mattress topper - Mattress looked like from last century - we found BEDBUGS!!! DO NOT GO THERE! We left after an hour of discussing with the rude manager (while the cleaning personnel made fun of us and was mocking us). He showed us 3 rooms in total and all were equally disgusting. We paid in advance and still wait to get our money back...

    Reviewed November 03, 2017
    7.6
    Very good
    Vorakchan from Cambodia
    Family with young children
    Deluxe River View-Twin Bed
    Stayed 1 night in August 2017

    Ok”

    Like the family room!

    Reviewed September 02, 2017
    8.4
    Excellent
    Hilke from Belgium
    Couple
    Deluxe City View-Twin Bed
    Stayed 1 night in April 2017

    Excellent”

    Very n

    Reviewed April 18, 2017
    6.0
    Roy from United Kingdom
    Couple
    Deluxe River View Double Bed
    Stayed 3 nights in January 2017

    Shame nice hotel let down by poor faculty lift down 2 days no hot water3 days lstaff no idea”

    Staff have no focus on customer satisfaction no direction from management Can speak Khmer so it's not down to language

    Reviewed January 10, 2017
    4.8
    Alistair from United Kingdom
    Family with young children
    Deluxe River View-Twin Bed
    Stayed 1 night in December 2016

    Not great but no better options”

    The check in staff were unfriendly. The lift was broken and we were on the fifth floor. There was hardly ever any hot water. Breakfast buffet was very basic. Views are good and it is in a central location. Unfortunately I did not see any better options in Kratie.

    Reviewed December 15, 2016
    8.8
    Excellent
    ZHIHUA from Singapore
    Solo traveler
    Deluxe River View-Twin Bed
    Stayed 1 night in October 2016

    Good location”

    The location is very good. And room is big and clean.

    Reviewed October 30, 2016
    7.6
    Very good
    Jay from Australia
    Business traveler
    Deluxe City View-Double Bed
    Stayed 2 nights in September 2016

    Great location”

    The best hotel in town! pay a few extra $ and get a great river view room. The breakfast provided is not that good, pay a few $ and get a nice omelette in the adjacent restaurant.

    Reviewed September 18, 2016
    9.6
    Exceptional
    Fiona from United Kingdom
    Couple
    Deluxe City View-Double Bed
    Stayed 3 nights in August 2016

    Lovely hotel within walking distance of town”

    Spacious, well appointed rooms, Very good value. Friendly staff spoke adequate English to get by.

    Reviewed September 03, 2016
    5.2
    Arnold from United States
    Business traveler
    Deluxe City View-Double Bed
    Stayed 4 nights in July 2016

    Very Disappointing.....left one day early”

    We had so many "hiccups" of problems from the first day. Paid for 4 nights but left one day early. The room was nice with a view of the city and Mekong however so many things kept happening......lots of ants and then the horrible smell of pest spray (this could had been done before we checked in but instead it greeted us), internet was sporadic, breakfast was lousy (only one vegetarian item and they would not work with us to do anything else), manager opened our room door without knocking at 7:15 a..m. on the Sunday we ended up leaving. We had the do not disturb sign up too thankfully the only thing that kept the manager from seeing us in our undergarments was the slide lock on the inside. Very disappointing stay!

    Reviewed July 29, 2016
    5.6
    Xinyi from Singapore
    Solo traveler
    Deluxe City View-Double Bed
    Stayed 2 nights in May 2016

    -”

    -

    Reviewed May 22, 2016
    6.0
    Xinyi from Singapore
    Solo traveler
    Deluxe City View-Double Bed
    Stayed 2 nights in May 2016

    -”

    -

    Reviewed May 22, 2016
    6.4
    Good
    Xinyi from Singapore
    Solo traveler
    Deluxe City View-Double Bed
    Stayed 2 nights in May 2016

    -”

    -

    Reviewed May 22, 2016
    8.8
    Excellent
    Dennis from Australia
    Couple
    Deluxe River View Double Bed
    Stayed 4 nights in April 2016

    Directly opposite the mighty Mekong River”

    The hotel appears to mostly cater for Cambodians. The rooms are of a good size.and those at the front overlook the Mekong River.The buffet breakfast was good but for an unknown reason the location was moved to the other side to the ground floor. The buffet breakfast became a choose your breakfast from selection 1, 2 or 3.and was a significant disappointment. The food selection was very basic and limited and much inferior to the buffet breakfast. Thankfully the breakfast returned the next day to its original location and the buffet was breakfast was again available.

    Reviewed May 16, 2016
    7.6
    Very good
    KAZUO from Cambodia
    Business traveler
    Deluxe City View-Double Bed
    Stayed 2 nights in April 2016

    Best in Kratie”

    Good facility and good service. Best location in Kratie with nice river view. However, the bathroom has water leaking, and it does not fixed until checkout. That is the only unacceptable thing.

    Reviewed May 02, 2016
    6.8
    Good
    sue from Australia
    Family with teens
    Deluxe River View-Twin Bed
    Stayed 2 nights in April 2016

    Manager was really disengaged and rude”

    We arrived during Khmer New Year. We understood the magnitude of the celebrations but the manager wouldn't even let us buy a coke, wouldn't order a tuk tuk for departure, wouldn't replace missing batteries in the safe or order bread for my daughter for breakfast- although breakfast was included in the price they were just ordering in fried rice. I asked if there was an option for my daughter to just have some sort of bread and jam instead he just said no. Otherwise it was a great hotel- just so unfriendly and unwelcoming.

    Reviewed April 18, 2016
    8.4
    Excellent
    Ashley from United States
    Couple
    Deluxe City View-Double Bed
    Stayed 1 night in March 2016

    ...”

    ...

    Reviewed April 02, 2016
    6.3
    Good
    Joanne from United States
    Business traveler
    Deluxe City View-Double Bed
    Stayed 1 night in February 2016

    Best in town”

    location spacious room quiet

    New place and very good value for money. Nothing particularly special but best one in kratie. Good for business travelers.

    Reviewed March 06, 2016
    1234
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