Mekong Dolphin Hotel
Mekong Dolphin Hotel
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Deluxe River View Double Bed - Guestroom Mekong Dolphin Hotel
Deluxe River View Double Bed - Guestroom
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Lobby Mekong Dolphin Hotel
Lobby
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Lobby Mekong Dolphin Hotel
Lobby
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Interior view Mekong Dolphin Hotel
Interior view
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Excellent
Location
8.1
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Mekong Dolphin Hotel

Excellent location
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Very good
From 73 reviewsSee what guests said
7.0
  • Free Wi-Fi in all rooms

  • Sauna

  • Steamroom

  • Air conditioning

Room choices
8.5
Excellent
Room comfort & quality
Deluxe River View Double Bed
Deluxe River View Double Bed
...
  • River view
  • 32 m²/344 ft²
  • 1 double bed
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Deluxe River View-Twin Bed
Deluxe River View-Twin Bed
...
  • River view
  • 38 m²/409 ft²
  • 2 single beds
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Deluxe City View-Double Bed
Deluxe City View-Double Bed
...
  • 32 m²/344 ft²
  • Non-smoking
  • 1 double bed
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Deluxe City View-Twin Bed
Deluxe City View-Twin Bed
...
  • 38 m²/409 ft²
  • Non-smoking
  • 2 single beds
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More about Mekong Dolphin Hotel

More about Mekong Dolphin Hotel

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Real reviews from real guests

Agoda Reviews (73)Booking.com Reviews (6)
7.0
Very good
Read reviews from:
Cleanliness7.2
Facilities6.1
Location8.1
Room comfort and quality8.5
Service6.3
Value for money6.8
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Room type
Deluxe River View Double Bed
Deluxe River View-Twin Bed
Deluxe City View-Twin Bed
Deluxe City View-Double Bed
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Showing 64 verified guest comments
1234
5.2
Kelvin
Family with young children
Deluxe River View-Twin Bed
Stayed 1 night in October 2017
Not Recommended”
They would try to save on a lot of things, such as electricity and they havent repair the lift for some time. We had to carry our bags up to the 5th floor! Aircon is not working very well too and water heater is only working in the evening. Morning showers are only slight warm waters as compared to the evening ones. The only saving grace is that the breakfast is decent. Not recommended.
Reviewed November 07, 2017
2.4
David from Germany
Couple
Deluxe River View Double Bed
Stayed 2 nights in October 2017
Bedbugs, disgustingly dirty, rude staff”
Pros: - absolutely nothing!!! Cons: - extremely dirty and run down rooms - staff speaks very bad english - there was trash laying around in the hallways - elevator broken, had to carry our suitcases to the 6th(!!!) floor (no help offered) - walls covered with bugs and what looked like puke - bathroom faucets were partly broken - mold all over the bathroom and bedroom walls - spiderwebs in all corners - blood on bed sheets - urin stains and long black hairs on mattress topper - Mattress looked like from last century - we found BEDBUGS!!! DO NOT GO THERE! We left after an hour of discussing with the rude manager (while the cleaning personnel made fun of us and was mocking us). He showed us 3 rooms in total and all were equally disgusting. We paid in advance and still wait to get our money back...
Reviewed November 03, 2017
7.6
Very good
Vorakchan from Cambodia
Family with young children
Deluxe River View-Twin Bed
Stayed 1 night in August 2017
Ok”
Like the family room!
Reviewed September 02, 2017
8.4
Excellent
Hilke from Belgium
Couple
Deluxe City View-Twin Bed
Stayed 1 night in April 2017
Excellent”
Very n
Reviewed April 18, 2017
6.0
Roy from United Kingdom
Couple
Deluxe River View Double Bed
Stayed 3 nights in January 2017
Shame nice hotel let down by poor faculty lift down 2 days no hot water3 days lstaff no idea”
Staff have no focus on customer satisfaction no direction from management Can speak Khmer so it's not down to language
Reviewed January 10, 2017
4.8
Alistair from United Kingdom
Family with young children
Deluxe River View-Twin Bed
Stayed 1 night in December 2016
Not great but no better options”
The check in staff were unfriendly. The lift was broken and we were on the fifth floor. There was hardly ever any hot water. Breakfast buffet was very basic. Views are good and it is in a central location. Unfortunately I did not see any better options in Kratie.
Reviewed December 15, 2016
8.8
Excellent
ZHIHUA from Singapore
Solo traveler
Deluxe River View-Twin Bed
Stayed 1 night in October 2016
Good location”
The location is very good. And room is big and clean.
Reviewed October 30, 2016
7.6
Very good
Jay from Australia
Business traveler
Deluxe City View-Double Bed
Stayed 2 nights in September 2016
Great location”
The best hotel in town! pay a few extra $ and get a great river view room. The breakfast provided is not that good, pay a few $ and get a nice omelette in the adjacent restaurant.
Reviewed September 18, 2016
9.6
Exceptional
Fiona from United Kingdom
Couple
Deluxe City View-Double Bed
Stayed 3 nights in August 2016
Lovely hotel within walking distance of town”
Spacious, well appointed rooms, Very good value. Friendly staff spoke adequate English to get by.
Reviewed September 03, 2016
5.2
Arnold from United States
Business traveler
Deluxe City View-Double Bed
Stayed 4 nights in July 2016
Very Disappointing.....left one day early”
We had so many "hiccups" of problems from the first day. Paid for 4 nights but left one day early. The room was nice with a view of the city and Mekong however so many things kept happening......lots of ants and then the horrible smell of pest spray (this could had been done before we checked in but instead it greeted us), internet was sporadic, breakfast was lousy (only one vegetarian item and they would not work with us to do anything else), manager opened our room door without knocking at 7:15 a..m. on the Sunday we ended up leaving. We had the do not disturb sign up too thankfully the only thing that kept the manager from seeing us in our undergarments was the slide lock on the inside. Very disappointing stay!
Reviewed July 29, 2016
5.6
Xinyi from Singapore
Solo traveler
Deluxe City View-Double Bed
Stayed 2 nights in May 2016
-”
-
Reviewed May 22, 2016
6.0
Xinyi from Singapore
Solo traveler
Deluxe City View-Double Bed
Stayed 2 nights in May 2016
-”
-
Reviewed May 22, 2016
6.4
Good
Xinyi from Singapore
Solo traveler
Deluxe City View-Double Bed
Stayed 2 nights in May 2016
-”
-
Reviewed May 22, 2016
8.8
Excellent
Dennis from Australia
Couple
Deluxe River View Double Bed
Stayed 4 nights in April 2016
Directly opposite the mighty Mekong River”
The hotel appears to mostly cater for Cambodians. The rooms are of a good size.and those at the front overlook the Mekong River.The buffet breakfast was good but for an unknown reason the location was moved to the other side to the ground floor. The buffet breakfast became a choose your breakfast from selection 1, 2 or 3.and was a significant disappointment. The food selection was very basic and limited and much inferior to the buffet breakfast. Thankfully the breakfast returned the next day to its original location and the buffet was breakfast was again available.
Reviewed May 16, 2016
7.6
Very good
KAZUO from Cambodia
Business traveler
Deluxe City View-Double Bed
Stayed 2 nights in April 2016
Best in Kratie”
Good facility and good service. Best location in Kratie with nice river view. However, the bathroom has water leaking, and it does not fixed until checkout. That is the only unacceptable thing.
Reviewed May 02, 2016
6.8
Good
sue from Australia
Family with teens
Deluxe River View-Twin Bed
Stayed 2 nights in April 2016
Manager was really disengaged and rude”
We arrived during Khmer New Year. We understood the magnitude of the celebrations but the manager wouldn't even let us buy a coke, wouldn't order a tuk tuk for departure, wouldn't replace missing batteries in the safe or order bread for my daughter for breakfast- although breakfast was included in the price they were just ordering in fried rice. I asked if there was an option for my daughter to just have some sort of bread and jam instead he just said no. Otherwise it was a great hotel- just so unfriendly and unwelcoming.
Reviewed April 18, 2016
8.4
Excellent
Ashley from United States
Couple
Deluxe City View-Double Bed
Stayed 1 night in March 2016
...”
...
Reviewed April 02, 2016
6.3
Good
Joanne from United States
Business traveler
Deluxe City View-Double Bed
Stayed 1 night in February 2016
Best in town”
location spacious room quiet
New place and very good value for money. Nothing particularly special but best one in kratie. Good for business travelers.
Reviewed March 06, 2016
5.0
Nine from Canada
Family with young children
Deluxe River View-Twin Bed
Stayed 6 nights in February 2016
Could be better”
The view
Under the beds and behind the furniture were TONS of dust. I asked them to clean, showing them the dust. They did. They cleaned only the spots I showed to them.. So the cleaning was not complete. That was funny actually! :) we had red ants in the room as well, hot water was rare. We had only once the breakfast over there. Cafe, jam and toasts were everything except what it should have been! The Asian food was not impressive either. So we use to have our breakfast at Sorya Kayaking, not far away from the hotel. They make good coffee and great pancakes (our kids are young and like to eat what they are used to). The personnel at the hotel does not speak English! That is a real bad point for such an hotel.
Reviewed February 27, 2016
5.0
Robert from Netherlands
Couple
Deluxe City View-Double Bed
Stayed 2 nights in January 2016
Good location”
We need a bed and a shower, that was ok.
Reviewed February 23, 2016
1234
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