Mela Hotel
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6.6 Good location
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  • Free Wi-Fi in all rooms

  • Hot tub

  • Air conditioning

  • Blackout curtains

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Verified traveler reviews

Verified traveler reviews

Agoda Reviews (40)


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Review score
  • Cleanliness 4.2
  • Facilities 4.0
  • Location 6.6
  • Room comfort and quality 4.3
  • Service 5.4
  • Value for money 4.2
based on 1 reviews
  • Cleanliness 8.0
  • Location 10.0
  • Room comfort and quality 8.0
  • Service 8.0
  • Value for money 10.0
Review score
  • Cleanliness 3.9
  • Facilities 3.3
  • Location 5.6
  • Room comfort and quality 4.1
  • Service 5.2
  • Value for money 3.4
Review score
based on 1 reviews
  • Cleanliness 4.0
  • Facilities 2.0
  • Location 6.0
  • Service 2.0
  • Value for money 2.0
Review score
based on 8 reviews
  • Cleanliness 4.8
  • Facilities 8.0
  • Location 7.3
  • Room comfort and quality 4.6
  • Service 6.0
  • Value for money 5.5
Review score
based on 2 reviews
  • Cleanliness 3.0
  • Location 8.0
  • Room comfort and quality 3.0
  • Service 6.0
  • Value for money 3.0
Review score
  • Cleanliness 4.0
  • Facilities 4.0
  • Location 7.1
  • Room comfort and quality 4.2
  • Service 5.1
  • Value for money 4.2
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  • English
  • Tiếng Việt
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Room type
  • Standard
  • Superior
  • Deluxe

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Showing 40 verified reviews
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Sebastian from Vietnam
Stayed 1 night in July 2016
High potential, low quality ”
This hotel has definitely seen better times. It's not well maintained, with broken walls in the bathrooms, everything looks kinda run down. We rented 4 double rooms of which 2 had dirty bedsheets. Besides that, cleanliness would have been acceptable if it were a cheap hotel which it is not. The pool water was dirty and the pool area was crowded with strangers as they are selling tickets to people who don't stay in the hotel. The aircon remote didn't work and the aircon was running at full power, making the room uncomfortably chilled. The staff is very friendly and trying their best but they are highly unprofessional and seem overworked. Overall the building has a lot of character and a high potential, the location is very convenient, the staff is nice, but it's totally overpriced and not well managed and maintained at all. For 50 usd a night definitely not a good option. We wouldn't stay there again.
Reviewed July 15, 2016
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Tran from Vietnam
Solo traveler
Stayed 1 night in April 2016
not good”
Reviewed April 25, 2016
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Thành from Vietnam
Family with young children
Stayed 1 night in April 2016
Reviewed April 21, 2016
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Travis from South Korea
Stayed 1 night in February 2016
Hotel from a horror movie”
Seriously, it was like a haunted hotel. At night, while the dull hum of activity of all the other hotels in the background, stood the dark Mela Hotel. there were no lights outside the Mela at night. When you enter, the eery silence and chilly air inside the reception area makes the hair on the back of your neck stand up. The first thing i thought of was the Eagles song, Hotel California, "you can check-out anytime you like, but you can never leave." We were the only two people staying at the hotel. All the other hotels were full. I know... because we walked to pretty much every hotel to see if they had a room available. Even though I knew I couldn't get a refund, I would have paid double to stay somewhere else. Everything is dirty, old, and smelly. Breakfast was included, but we didn't want to even eat there given the conditions. I feel bad writing this. As I am sure the family that owns the hotel is barely getting by. Hence, the condition of the hotel. However, for the price, there are a number of other hotels within walking distance in pristine condition. I learned my lesson. I will always read the reviews before booking.
Reviewed February 29, 2016
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Michael from Australia
Stayed 3 nights in February 2016
very quiet”
could be more attentive
Reviewed February 21, 2016
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Luan from Vietnam
Stayed 2 nights in December 2015
overpriced and not comfortable, bad service”
Place is good
Overpriced and not comfortable, bad service. Even shampoo and oil bath is not enough to use. No daily room cleaning sẻvice. Bad place to stay
Reviewed December 24, 2015
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Ivaylo from Bulgaria
Family with young children
Stayed 1 night in November 2015
Dirty smelly room, found ants nest inside ”
Spacious room
I stayed more than 4 times in Mela Hotel for the period 2009-2015, but this is my last time. I liked the restaurant and although hotel is very old, it was reasonably clean and maintained. The rooms are spacious (especially the deluxe with one single and one queen bed). My previous visit was in 2014. This is my last stay at this hotel - 21-Nov-15. The bathroom - worn out and very dirty, sink faucet so loose - have to hold it to open. Shower stream cannot adjust. Discovered big ants nest stretching form one night stand all the way below the bed to the other night stand – thousands! Bed sheets were wet and you can see fungus growth. Swimming pool - water green, All around the pool - dog sheet not cleaned for at least few days Restaurant was permanently closed. Only one person at the reception that doesn’t speak any English. When I explained that I need another room he gave me the keys for two tiny rooms – one on the first floor and one on the fourth. The room on the first floor was so smelly that I decided to squeeze (family with children) on the fourth floor. This room could get the aircon working, couldn’t get shower because the water pressure was very low – the bathroom amenities and the towels were obviously used by someone. I believe I do not have to continue.
Reviewed November 26, 2015
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Phuong from Vietnam
Stayed 1 night in July 2015
hotel condition is not good”
I only like the view of hotel
Reviewed July 20, 2015
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ji from South Korea
Stayed 3 nights in June 2015
women officer's foolish actㅡthe exorbitant fare”
very not convenience unclear swimming fool the hotel women worker"s exorbitant fares were the deadly act the hotel women worker made fun of us we unpleasant the hotel women counter officer, when we thought the hotel. we can't forget the hotel women officer!
Reviewed June 26, 2015
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Ngan from Vietnam
Stayed 1 night in January 2015
Hotel is too old, rooms need renovation”
Great food, nice staff, good location
Rooms are really old and run down and because of the humid weather in Tam Dao, bed sheets and pillow cases seem really dirty and wet. Overall it is a nice french style hotel, but it needs a serious renovation.
Reviewed April 10, 2015
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