Nestled in the heart of Melaka Raya, Melaka is an ideal place from which to discover Melaka. This 4-star property is only 145 kilometers away from the airport, as well as offering a convenient location from which to enjoy the city's top attractions and must-see destinations.
First-rate hotel services and facilities await each guest of Melaka, including on-site features like a 24-hour security, free Wi-Fi in all rooms, daily housekeeping, wheelchair access, and a 24-hour front desk.
Step into one of the many inviting rooms and escape the stresses of the day with a wide range of amenities such as air conditioning, wake-up service, a desk, a mini bar, and even soundproofing which can be found in some rooms. The hotel offers fantastic facilities including a fitness center and an outdoor pool, perfect for those who'd like to unwind after an action-packed day in the city. Melaka is an ideal place of stay for travelers seeking charm, comfort and convenience in this city.
Pleasant stay! ”
This hotel has everything one needs. Location, comfort and facilities especially for families. Posh hotel with nice ambience in the lobby... Staff gave out orange/apple juice while waiting for checkin. That was a nice gesture 👍🏼 Room was clean, bed was one of the most comfortable i have ever stayed in. love the fact that it was a smoke free hotel👍🏼 Also like that they have a kids play room. Breakfast was delicious too!! Location was good too... Dataran megamall is a walking distance and alot of eateries and cafes around the area. Without a doubt, Will definitely stay here again in Malacca! Thank you Novotel Malacca for the pleasant experience👍🏼
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Value for money”
We stayed for 2 nights and the room was clean, the location was superbly located near to the Dataran Pahlawan, Mahkota Parade etc, only 5 mins walk. Friendly staff and the swimming pool was nice and airy. The only downside was the breakfirst as there was not many choices and the taste was just ok...I mean you don’t feel sorry for missing the breakfast as it was nothing special in term of choices and taste. As for the parking, there were ample of space but the process was a bit tedious where you park your car, go to the parking counter, ask for season pass by paying deposit RM30 (refundable) and you will have multiple entry pass. Without that you will have to pay everytime you are out of the facility which can be quite expensive. NEVER USE YOU TOUCH N GO CARD! Just proceed and apply for the season pass if you plan to go in and out frequently. Overall it was a good experience.
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Great place to stay with older parents”
This was my second time staying in Novotel Malacca. Great place, lovely staff able to attend to me and my parents needs. The only issues I have was during breakfast, there were not enough staff, the noodle station was left unattended and coffee was not refilled at instance, have to wait for 30mins for them to refill. Overall, Novotel is nearby to Bandar Hilir and surround by malls around easy access.
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Can’t wait for the hotel to be reopened”
We have been waiting to stay in this hotel again. The last time was before MCO, we were the repeat customer who had very pleasant stay in this hotel over the times when we went back to visit our family.
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Highly recommended hotel!!”
The room is spacious, clean & comfortable plus the staff are very helpful. Good location. Would love to stay at this hotel again.
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We very much appreciate your comments regarding your stay at Novotel Melaka. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Room Reservation
Everything abt this hotel is good. The staffs are really helpful. The rooms are very clean. ”
I definitely will come back again. Value for money
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We very much appreciate your comments regarding your stay at Novotel Melaka. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Room Reservation
Great hospitality ”
I book the hotel and celebrate my husband birthday . Last minute request for small celebration and they entertain my request . Thank you team for the effort to make our stay meaningful for my husband birthday .
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We very much appreciate your comments regarding your stay at Novotel Melaka. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely Room Reservation
i wish Novotel can open more vacancy for rooms. ”
i wish Novotel can open more vacancy for rooms as the location very strategic and facilities is very good.. keep it up with positive aura in Novotel
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We very much appreciate your comments regarding your stay at Novotel Melaka. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Room Reservation
Nice Aircondition”
Some minor touch up and maintenance required for the hotel room. The aircon system in the hotel room is superb. Reccomendable to family
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Great hotel and room”
Some minor touch up and maintenance required for the hotel room. The aircon system in the hotel room is superb.
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Ok but can be better”
Check in very slow. Reception x2 handled way too many tourists from tour buses. Rain shower not working. 2 lifts for the whole building (1 was spoilt). However, facilities and the staff promptness made up for it. Shopping mall is just a short 5 to 10min walk. Overall, for this price it is still worth it.
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Thank you for taking the time to tell us about your experience at the Novotel Melaka. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel Melaka, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Room Reservation
Best ever stay vacation :)”
We will come back soon! Love entire environment from this hotel, highly recommended.
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Great place”
Good value for money, comfortable and modern rooms, great location right next to coffee shops and restaurants and just a stones throw from the mall. Secure multistorey carpark is very good. Service was less effective as the receptionist was unfamiliar with the check in and billing process. Room keys repeatedly failed to work thus someone from the front desk had to let me into my room each time.
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Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Room Reservation
Good value for money”
Pros: location very near to variety of shops. Walking distance to Ee Jiban Chicken Rice, Starbucks, Family Mart and masasage place. Hotel is still new and facilities are good. Cons: the road may be congested during peak hours.
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wonderful stay”
this is our second time back to Novotel. Its a super clean hotel. Friendly staff. Will definitely recommend to friends and will definitely come back to try the kids swimming pool. walking distance to shops. can also walk to mahkota parade and jonker street. if u wouldnt prefer walking, it costs us RM 5 from Jonker street back to the hotel.
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We very much appreciate your comments regarding your stay at Novotel Melaka. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Room Reservation
Well appointed hotel. One of the best in Malacca!”
Entire experience was beyond expectation. Was rather apprehensive after reading negative reviews on Trip Advisor, however my experience from checking in to the super clean rooms & breakfast was superb. Better than many similarly large hotels in the vicinity. Will be my definite choice for future trips.
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Exceptional”
Good facilities, with pool and playroom, suitable for family with young kids.
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Good ”
very nice hotel
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Comfortable Chic Hotel”
Still good as the last time I stayed. I stayed here for an event held here though, and the arrangement for this event could be improved as things were not completed in time and we had to call for assistance in the preparation rather than they are there ready to prepare. But the staff are very helpful though.
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Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Room Reservation
Lovely hotel”
Clean, convenient and friendly.
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We very much appreciate your comments regarding your stay at Novotel Melaka. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Room Reservation