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Restaurant, Melaka in Malacca
Executive Room With Lounge Access - Guestroom, Melaka in Malacca
Swimming pool [outdoor], Melaka in Malacca
Fitness center, Melaka in Malacca
Kid’s club, Melaka in Malacca
Melaka
Melaka

Removed from saved list

8.2

Excellent

5,407 reviews

5,407 reviews

Housekeeping453
Breakfast153
Shops84
See map
See map

8.4

Excellent

Location rating score

Excellent location - 920 meters from city center
Exceptional for walking
Parking
Available
Walkable places
Surf Zone
140 m
Eco Bike Tour
150 m
Carrefour Melaka
200 m
Dataran Pahlawan Melaka Megamall
250 m
Illusion 3D Art Museum Melaka
280 m
Popular landmarks
A Famosa Fort
630 m
St. Paul's Hill & Church (Bukit St. Paul)
690 m
Menara Taming Sari
810 m
Christ Church
870 m
Red Square (Dutch Square)
900 m
Closest landmarks
Viva care
120 m
Fenix Internet Centre
150 m
Mahkota Medical Centre
260 m
Golden Famosa
300 m
Guardian
420 m

Melaka

Jalan Melaka Raya 2, Melaka Raya, Malacca, Malaysia, 75000 - See map

Conveniently situated in the Melaka Raya part of Malacca, this property puts you close to attractions and interesting dining options. This 4-star property is packed with in-house facilities to improve the quality and joy of your stay.

Highlights

610 meters to A Famosa Fort

Check-in [24-hour]

Airport transfer

Excellent breakfast

Excellent view

Facilities

Airport transfer

Car park

Free Wi-Fi in all rooms!

Front desk [24-hour]

Kids club

Fitness center

Check-in/out [express]

Luggage storage

Your dates are popular among travelersPopular destination! Properties in Malacca are being booked every minute!
Value for money8.1
Distance to city center2.7 km
Location rating8.4
Nearest airportMalacca International Airport (MKZ)
Distance to airport8.7 km

Rooms available at Melaka

Excellent
Room comfort & quality

8.5

Superior King Room
...
  • Room size: 28 m²/301 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Executive Suite King
...
  • Room size: 56 m²/603 ft²
  • Sea view
  • 1 king bed
Enter dates to see prices
Superior Room - 2 Single Beds
...
  • Room size: 28 m²/301 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Executive Room With Lounge Access
...
  • Room size: 28 m²/301 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Executive King Bed Room
...
  • Room size: 28 m²/301 ft²
  • City view
  • 1 king bed
Enter dates to see prices

Frequently asked questions

Does Melaka provide laundry services?

Yes! Melaka offers laundry service at your grasp for whenever you need your favorite shirts or dresses clean and fresh all throughout your getaway. Please contact the property for more information.

How many rooms does Melaka have?

Melaka has a total of 351 rooms.

What payment options are accepted at Melaka?

Enjoy the convenience of easy payment at Melaka which accepts up to 5, with payment card options such as Visa, Cash, UnionPay, American Express, and MasterCard.

What is the verified guest review consensus about Melaka's food?

67.0% of our verified visitor ratings have given an optimistic review and remarks about this property's food. You can look up on more detailed customer reviews, and comments for Melaka down in the review.

What is the average rating that verified Solo travelers' have given to Melaka?

Past solo travelers that have stayed at this property have given Melaka an average rating of 8.1. You can look up more detailed customer reviews and remarks by filtering for a specific type of verified travelers down in the review section.

What is the average rating that past Business travelers' have given to Melaka?

Past business travelers that have stayed at this property have given Melaka an average rating of 8.2. You can look up more detailed customer ratings and responses by filtering for a specific type of verified travelers down in the review section.

What is the closest train, metro, or bus station to Melaka?

The nearest train, metro, or bus station is Hang Tuah Monorail Station, 1577.42 m away from Melaka.

What people love about Melaka

  • 9.2

    Exceptional
    Staff 

    "All staff friendly, clean and good facilities"

    Muhammad

    |

    October 1, 2020

  • 10

    Exceptional
    Cleanliness

    "Clean, convenient and friendly."

    Kok

    |

    March 12, 2020

  • 7.2

    Very good
    Location

    "Strategic location , many shops around and very near to downtown where all the tourist spots are"

    Wooi

    |

    July 6, 2020

Property ranking|Compared to 3,465 Malacca properties
See all rankings
Room comfort score
8.5/10
Room size
34 sqm.
Couples review score
8.2/10
Cleanliness score
8.3/10
Better than
99
%
of Malacca properties
Bigger than
96
%
of Malacca properties
Better than
91
%
of Malacca properties
Better than
90
%
of Malacca properties
Overall rating:

8.2

Excellent
5,407 reviews
Cleanliness
8.3
Facilities
7.9
Location
8.4
Read all reviews >
What travelers say they love:
Overall cleanliness is good and comfortable bed.
Heng from Malaysia
Business traveler
More about Melaka

More about Melaka

Nestled in the heart of Melaka Raya, Melaka is an ideal place from which to discover Melaka. This 4-star property is only 145 kilometers away from the airport, as well as offering a convenient location from which to enjoy the city's top attractions and must-see destinations.

First-rate hotel services and facilities await each guest of Melaka, including on-site features like a 24-hour security, free Wi-Fi in all rooms, daily housekeeping, wheelchair access, and a 24-hour front desk.

Step into one of the many inviting rooms and escape the stresses of the day with a wide range of amenities such as air conditioning, wake-up service, a desk, a mini bar, and even soundproofing which can be found in some rooms. The hotel offers fantastic facilities including a fitness center and an outdoor pool, perfect for those who'd like to unwind after an action-packed day in the city. Melaka is an ideal place of stay for travelers seeking charm, comfort and convenience in this city.

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Amenities and facilities

Very good
Facilities

7.9

Most talked about facilities

Breakfast

333 mentions

Housekeeping

309 mentions

Swimming Pool

118 mentions

Food & Dining

63 mentions

Languages spoken
  • English
  • Chinese [Cantonese]
  • Chinese [Mandarin]
  • Indonesian
  • Korean
  • Malay
  • Tamil
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Sauna
  • Spa/sauna
  • Steamroom
  • Swimming pool [outdoor]
  • Ticket services
  • Tours
Dining, drinking, and snacking
  • Breakfast [buffet]
  • Poolside bar
  • Restaurant [halal]
  • Restaurants
  • Room service [24-hour]
Services and conveniences
  • Concierge
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Laundry service
  • Luggage storage
  • Postal service
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area
  • Xerox/fax in business center
For the kids
  • Kids club
  • Playground
  • Swimming pool [kids]
Access
  • Check-in/out [express]
  • Check-in/out [private]
  • Check-in [24-hour]
  • Front desk [24-hour]
  • Pets allowed
  • Security [24-hour]
Getting around
  • Airport transfer
  • Car park [on-site]
  • Taxi service
Available in all rooms
  • Free bottled water
  • In-room safe box
  • Mirror
  • Non-smoking
  • Shower
  • Toiletries
  • TV

Food and dining

Breakfast options
  • Asian
  • Continental
  • Halal

Location

Jalan Melaka Raya 2, Melaka Raya, Malacca, Malaysia, 75000
Excellent
Location

8.4

Airports
  • Malacca International Airport (MKZ)
    8.7 km
  • Kuala Lumpur International Airport (KUL)
    86.6 km
Public transportation
  • Hang Tuah Monorail Station
    1.6 km
  • Hang Jebat Monorail Station
    2.1 km
Hospital or clinic
  • Viva care
    120 m
Shopping
  • Dataran Pahlawan Melaka Megamall
    250 m
Convenience store
  • 7 Eleven
    70 m
Cash withdrawal
  • ATM
    150 m

What's nearby

Popular landmarks
  • A Famosa Fort
    630 m
  • St. Paul's Hill & Church (Bukit St. Paul)
    690 m
  • Menara Taming Sari
    810 m
  • Christ Church
    870 m
  • Red Square (Dutch Square)
    900 m
  • Stadthuys
    900 m
  • Jonker Street Night Market
    980 m
  • Chinatown - Melaka
    1.0 km
  • Baba & Nyonya Heritage Museum
    1.1 km
  • The Huskitory
    6.3 km
Nearby landmarks
  • Viva care
    120 m
  • Surf Zone
    140 m
  • Eco Bike Tour
    150 m
  • Fenix Internet Centre
    150 m
  • Carrefour Melaka
    200 m
  • Dataran Pahlawan Melaka Megamall
    250 m
  • Mahkota Medical Centre
    260 m
  • Illusion 3D Art Museum Melaka
    280 m
  • Golden Famosa
    300 m
  • Cookery Course - Hotel Equatorial
    330 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Children 0-15 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 16 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • This is a strictly non-smoking property. Guests are responsible for all costs, damages, and liabilities caused by smoking.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until12:00
Getting around
  • Airport transfer fee300 MYR
  • Distance from city center2.7 km
  • Travel time to airport (minutes)120
Extras
  • Breakfast charge (unless included in room price)42 MYR
The property
  • Non-smoking rooms/floorsYES
  • Number of bars/lounges1
  • Number of floors18
  • Number of restaurants1
  • Number of rooms 351
  • Room voltage240
  • Year property opened2015
  • Most recent renovation2015

Property announcements

Food and beverage options such as breakfast might be limited or unavailable during this time. Please contact the property for more information.

Reviews of Melaka from real guests

Provided by verified guests of Agoda
8.2
Cleanliness8.3
Facilities7.9
Location8.4
Room comfort and quality8.5
Service8.0
Value for money8.1
High score for Malacca
Rating
9+ Exceptional (748)
8-9 Excellent (427)
7-8 Very Good (776)
6-7 Good (212)
<6 Below Expectation (325)
Time of the year
Mar - May (493)
Jun - Aug (599)
Sep - Nov (700)
Dec - Feb (696)

Show reviews that mention 

Showing 2,488 verified guest comments
12345
9.6
Exceptional
Nurhidayah from Singapore
Family with young children
Superior Room - 2 Single Beds
Stayed 1 night in December 2019

Pleasant stay! ”

This hotel has everything one needs. Location, comfort and facilities especially for families. Posh hotel with nice ambience in the lobby... Staff gave out orange/apple juice while waiting for checkin. That was a nice gesture 👍🏼 Room was clean, bed was one of the most comfortable i have ever stayed in. love the fact that it was a smoke free hotel👍🏼 Also like that they have a kids play room. Breakfast was delicious too!! Location was good too... Dataran megamall is a walking distance and alot of eateries and cafes around the area. Without a doubt, Will definitely stay here again in Malacca! Thank you Novotel Malacca for the pleasant experience👍🏼

Reviewed December 31, 2019

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9.6
Exceptional
Mohd from Malaysia
Family with teens
Superior Room - 2 Single Beds
Stayed 2 nights in December 2019

Value for money”

We stayed for 2 nights and the room was clean, the location was superbly located near to the Dataran Pahlawan, Mahkota Parade etc, only 5 mins walk. Friendly staff and the swimming pool was nice and airy. The only downside was the breakfirst as there was not many choices and the taste was just ok...I mean you don’t feel sorry for missing the breakfast as it was nothing special in term of choices and taste. As for the parking, there were ample of space but the process was a bit tedious where you park your car, go to the parking counter, ask for season pass by paying deposit RM30 (refundable) and you will have multiple entry pass. Without that you will have to pay everytime you are out of the facility which can be quite expensive. NEVER USE YOU TOUCH N GO CARD! Just proceed and apply for the season pass if you plan to go in and out frequently. Overall it was a good experience.

Reviewed January 01, 2020

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10.0
Exceptional
Nur from Singapore
Family with teens
Superior Room - 2 Single Beds
Stayed 2 nights in December 2019

Great place to stay with older parents”

This was my second time staying in Novotel Malacca. Great place, lovely staff able to attend to me and my parents needs. The only issues I have was during breakfast, there were not enough staff, the noodle station was left unattended and coffee was not refilled at instance, have to wait for 30mins for them to refill. Overall, Novotel is nearby to Bandar Hilir and surround by malls around easy access.

Reviewed January 09, 2020

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10.0
Exceptional
Yvonne from Malaysia
Couple
Superior King Room
Stayed 1 night in February 2020

Can’t wait for the hotel to be reopened”

We have been waiting to stay in this hotel again. The last time was before MCO, we were the repeat customer who had very pleasant stay in this hotel over the times when we went back to visit our family.

Reviewed September 08, 2020

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10.0
Exceptional
Siew from Malaysia
Group
Superior King Room
Stayed 1 night in January 2020

Highly recommended hotel!!”

The room is spacious, clean & comfortable plus the staff are very helpful. Good location. Would love to stay at this hotel again.

Reviewed January 13, 2020

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We very much appreciate your comments regarding your stay at Novotel Melaka. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Room Reservation

Responded February 04, 2020
Melaka
10.0
Exceptional
Fatimah from Singapore
Family with young children
Executive King Bed Room
Stayed 3 nights in April 2019

Everything abt this hotel is good. The staffs are really helpful. The rooms are very clean. ”

I definitely will come back again. Value for money

Reviewed January 13, 2020

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We very much appreciate your comments regarding your stay at Novotel Melaka. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Room Reservation

Responded January 30, 2020
Melaka
10.0
Exceptional
NORLI from Malaysia
Family with young children
Superior King Room
Stayed 1 night in January 2020

Great hospitality ”

I book the hotel and celebrate my husband birthday . Last minute request for small celebration and they entertain my request . Thank you team for the effort to make our stay meaningful for my husband birthday .

Reviewed January 21, 2020

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We very much appreciate your comments regarding your stay at Novotel Melaka. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely Room Reservation

Responded January 30, 2020
Melaka
10.0
Exceptional
Nur from Malaysia
Couple
Superior King Room
Stayed 1 night in January 2020

i wish Novotel can open more vacancy for rooms. ”

i wish Novotel can open more vacancy for rooms as the location very strategic and facilities is very good.. keep it up with positive aura in Novotel

Reviewed January 06, 2020

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We very much appreciate your comments regarding your stay at Novotel Melaka. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Room Reservation

Responded January 30, 2020
Melaka
10.0
Exceptional
Muzir from Singapore
Couple
Superior King Room
Stayed 3 nights in March 2020

Nice Aircondition”

Some minor touch up and maintenance required for the hotel room. The aircon system in the hotel room is superb. Reccomendable to family

Reviewed March 18, 2020

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10.0
Exceptional
Muzir from Singapore
Family with young children
Superior King
Stayed 3 nights in March 2020

Great hotel and room”

Some minor touch up and maintenance required for the hotel room. The aircon system in the hotel room is superb.

Reviewed March 18, 2020

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9.6
Exceptional
Goh from Singapore
Family with young children
Superior King Room
Stayed 2 nights in January 2020

Ok but can be better”

Check in very slow. Reception x2 handled way too many tourists from tour buses. Rain shower not working. 2 lifts for the whole building (1 was spoilt). However, facilities and the staff promptness made up for it. Shopping mall is just a short 5 to 10min walk. Overall, for this price it is still worth it.

Reviewed January 05, 2020

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Thank you for taking the time to tell us about your experience at the Novotel Melaka. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel Melaka, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Room Reservation

Responded January 30, 2020
Melaka
10.0
Exceptional
HERLINDA from Malaysia
Couple
Superior King
Stayed 2 nights in November 2019

Best ever stay vacation :)”

We will come back soon! Love entire environment from this hotel, highly recommended.

Reviewed July 13, 2020

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9.2
Exceptional
LESLIE from Singapore
Solo traveler
Superior King
Stayed 1 night in February 2020

Great place”

Good value for money, comfortable and modern rooms, great location right next to coffee shops and restaurants and just a stones throw from the mall. Secure multistorey carpark is very good. Service was less effective as the receptionist was unfamiliar with the check in and billing process. Room keys repeatedly failed to work thus someone from the front desk had to let me into my room each time.

Reviewed March 12, 2020

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Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Room Reservation

Responded March 16, 2020
Melaka
9.6
Exceptional
Ezan from Malaysia
Couple
Superior King Room
Stayed 2 nights in December 2019

Good value for money”

Pros: location very near to variety of shops. Walking distance to Ee Jiban Chicken Rice, Starbucks, Family Mart and masasage place. Hotel is still new and facilities are good. Cons: the road may be congested during peak hours.

Reviewed January 02, 2020

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9.2
Exceptional
Shaleene from Malaysia
Family with young children
Superior King Room
Stayed 1 night in February 2020

wonderful stay”

this is our second time back to Novotel. Its a super clean hotel. Friendly staff. Will definitely recommend to friends and will definitely come back to try the kids swimming pool. walking distance to shops. can also walk to mahkota parade and jonker street. if u wouldnt prefer walking, it costs us RM 5 from Jonker street back to the hotel.

Reviewed February 05, 2020

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We very much appreciate your comments regarding your stay at Novotel Melaka. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Room Reservation

Responded February 05, 2020
Melaka
9.2
Exceptional
Agnes from Singapore
Group
Executive King Bed Room
Stayed 2 nights in January 2020

Well appointed hotel. One of the best in Malacca!”

Entire experience was beyond expectation. Was rather apprehensive after reading negative reviews on Trip Advisor, however my experience from checking in to the super clean rooms & breakfast was superb. Better than many similarly large hotels in the vicinity. Will be my definite choice for future trips.

Reviewed January 28, 2020

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10.0
Exceptional
Shin from Malaysia
Family with young children
Superior King Room
Stayed 1 night in November 2019

Exceptional”

Good facilities, with pool and playroom, suitable for family with young kids.

Reviewed March 13, 2020

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10.0
Exceptional
armin from Indonesia
Family with young children
Superior King Room
Stayed 2 nights in October 2019

Good ”

very nice hotel

Reviewed September 01, 2022

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9.2
Exceptional
Grace from Malaysia
Business traveler
Executive King Bed Room
Stayed 1 night in January 2020

Comfortable Chic Hotel”

Still good as the last time I stayed. I stayed here for an event held here though, and the arrangement for this event could be improved as things were not completed in time and we had to call for assistance in the preparation rather than they are there ready to prepare. But the staff are very helpful though.

Reviewed January 19, 2020

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Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Room Reservation

Responded January 30, 2020
Melaka
10.0
Exceptional
Kok from Singapore
Group
Superior King Room
Stayed 2 nights in March 2020

Lovely hotel”

Clean, convenient and friendly.

Reviewed March 12, 2020

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We very much appreciate your comments regarding your stay at Novotel Melaka. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Room Reservation

Responded March 16, 2020
Melaka
12345
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