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18 May 2019
Saturday
19 May 2019
Sunday
2 adults
1 room
Free Wi-Fi
2017
Melia Hanoi Hotel
44B Ly Thuong Kiet Street, Hoan Kiem District, Hoan Kiem District, Hanoi, Vietnam,
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Deluxe
Removed from saved list
See all 33 photos
Guest reviews
8.3
Excellent
/10
(1402 reviews)See what guests said
10.0
Exceptional"Great location!"
Derrick
-
July 31, 2018
8.6
Excellent cleanlinessRecommended by 97% of guests
Property highlights
Things you'll love
740 meters to public transportation
Airport transfer
Currency exchange
Free Wi-Fi in all rooms!
Excellent
Location
8.5
See map
Excellent location - 270 meters from city center
Nearby
Popular
| Value for money | 8.0 |
| Distance to city center | 0.3 km |
| Location rating | 8.5 |
| Nearest airport | Gia Lam Airport (VVGL) |
| Distance to airport | 4.6 km |
Select your room
8.1
Excellent
Room comfort & quality
Room photos and details
The Level Suite
...
- Room size: 68 m²/732 ft²
- City view
- 1 king bed
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Room photos and details
Grand Premium
...
- Room size: 68 m²/732 ft²
- City view
- 1 king bed
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Premium Room
...
- Room size: 32 m²/344 ft²
- City view
- 2 single beds or 1 king bed
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Room photos and details
The Level Premium Room
...
- Room size: 32 m²/344 ft²
- City view
- 2 single beds or 1 king bed
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Room photos and details
Deluxe
...
- Room size: 32 m²/344 ft²
- City view
- 2 single beds or 1 king bed
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Room photos and details
Grand Premium
...
- Separate shower/bathtub
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Suite
...
- Separate shower/bathtub
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Run of House
...
- Separate shower/bathtub
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Room Duplex
...
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Room photos and details
Premiere Superior Room
...
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Have a question for Melia Hanoi Hotel?
What people love about the property
- 8.0Very good
"Breakfast is good."
Poi
|
January 2, 2019
- 8.8Excellent
"Requested connecting rooms for my family of"
Connie S.
|
December 20, 2018
- 9.2Exceptional
"Loved the big room!!"
erica
|
December 4, 2017
10.0
Exceptional"Especially the members of the Concierge Desk were friendly a..."
AKIKO
|
October 12, 2018
An overview
Enjoy a five-star getaway with your loved ones and spend your down time being pampered at the Melia Hanoi Hotel. Rated 5 stars, this hotel provides you with everything you would want for a lavish vacation. The rooms here overlook the city, giving you stunning views of the area. This hotel is near Hoa Lo Prison, Hanoi Towers Shopping Center, Ambassadors' Pagoda, Ambassador's Pagoda (Chua Quan Su), and Museum Of Vietnamese Women.
The Melia Hanoi Hotel has various convenient features, such as safety deposit boxes, a fireplace, a salon, a convenience store, and a selection of shops. Offering guided tours, this hotel is a great place to stay to learn about the area and see everything you can while you're here. There are massage facilities in this area, so if you want to spend your day simply relaxing and unwinding, you can easily do so. This hotel has a kids club, offering parents a secure childcare option to keep their children happy. It features family rooms, so your family will have adequate space to sit together. Also equipped with a playground, the Melia Hanoi Hotel is capable of accommodating families with little ones. It has a bar, a coffee shop, restaurants on-site, BBQ facilities, and a grocery delivery service, so there is an assortment of dining and snacking choices.
The Melia Hanoi Hotel offers a range of convenient services, which include dry cleaning services, a concierge, and a babysitting service. This hotel has free Wi-Fi in all rooms, in addition to Wi-Fi in common areas, ensuring that you are always able to contact your loved ones back home without overspending on international charges. With pet-friendly facilities, it is great for guests who wish to take their pets on holiday with them. The front desk is open around the clock, so there is always a member of staff behind the desk to assist with any questions that you have. The staff speaks English, German, Thai, Cantonese, Japanese, and additional languages.
The Melia Hanoi Hotel offers an assortment of transportation options, such as airport transfers, taxi services, bicycle rentals, and car rentals, getting you that much closer to all there is to explore in Hanoi. Hanoi Railway Station is 740 m away. The nearest airports are Gia Lam Airport (VGL) and Noi Bai International Airport (HAN), which are situated 4.4 km and 21.9 km away. The Melia Hanoi Hotel features express and private check in and check out, so you can conveniently use the service that best suits you.
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What they offer
10.0
Exceptional"The hotel is located a short walk from the main town, the fa..."
caroline
|
January 8, 2019
Popular facilities
- Fitness center
- Swimming pool [outdoor]
- Front desk [24-hour]
- Spa
- Restaurants
Languages spoken
- English
- German
- Thai
- Chinese [Cantonese]
- Japanese
- Vietnamese
- Chinese [Mandarin]
- Russian
- French
- Spanish
Internet access
- Free Wi-Fi in all rooms!
- Wi-Fi in public areas
Things to do, ways to relax
- Casino
- Nightclub
- Swimming pool [outdoor]
- Fitness center
- Sauna
- Ticket services
- Hot tub
- Spa
- Tours
- Massage
- Steamroom
Dining, drinking, and snacking
- Bar
- Coffee shop
- Restaurants
- BBQ facilities
- Grocery delivery
- Room service [24-hour]
Services and conveniences
- Cash withdrawal
- Dry cleaning
- Safety deposit boxes
- Concierge
- Fireplace
- Salon
- Convenience store
- Gift/souvenir shop
- Shops
- Currency exchange
- Infirmary
- Smoking area
- Daily housekeeping
- Laundry service
- Doorman
- Luggage storage
For the kids
- Babysitting service
- Kids club
- Family room
- Playground
Access
- Check-in/out [express]
- Facilities for disabled guests
- Security [24-hour]
- Check-in/out [private]
- Front desk [24-hour]
- Wheelchair accessible
- Elevator
- Pets allowed
Getting around
- Airport transfer
- Car park [free of charge]
- Taxi service
- Bicycle rental
- Rental car
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Nearest essentials
Airports
Gia Lam Airport (VVGL)
4.6 km
27 minutes
Noi Bai International Airport (HAN)
21.8 km
43 minutes
Public transportation
Hanoi Railway Station
740 m
4 minutes
Hospital or clinic
Viet Duc Hospital
160 m
1 minute
Shopping
Dong Xuan Market
1.6 km
11 minutes
Convenience store
On-site
Cash withdrawal
ATM on-site
Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What to eat nearby
Vietnamese cuisine
Kaiserkaffee Restaurant
310 m Vietnamese
Cafe Giai Kham
310 m Vietnamese
Echoes Cafe
310 m Vietnamese
American cuisine
Antique Cafe
230 m American, Vietnamese
Vpresso
280 m American, Cafe
American Storm
330 m American
Asian cuisine
Pho Bien Seafood
260 m Asian, Seafood, Vietnamese
Vuvuzela Beer Club
270 m Asian, Bar, European
Kimono Japanese Restaurant
270 m Asian, Gluten Free, Japanese
What's nearby
Popular landmarks
- Hoa Lo Prison - 240 m
- St. Joseph's Cathedral (Nha Tho Lon) - 510 m
- Hoan Kiem Lake - 670 m
- Old Quarter - 1.24 km
- Vietnam Fine Arts Museum - 1.35 km
- Temple of Literature - 1.36 km
- Ho Chi Minh Mausoleum - 1.92 km
- One Pillar Pagoda - 2 km
- West Lake - 3.11 km
- Vietnam Museum of Ethnology - 5.47 km
Nearby landmarks
- Viet Duc Hospital - 160 m
- Embassy of Turkey - 240 m
- Hoa Lo Prison - 240 m
- National Library and Archives - 250 m
- National Hospital of Obstetrics and Gynecology - 260 m
- Benh Vien Phu San Ha Noi - 260 m
- Hanoi Towers Shopping Center - 270 m
- New Century - 270 m
- Ambassadors’ Pagoda - 290 m
- Embassy of India - 310 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies
Children and extra beds
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
Minimum age of guests is: 0 year(s).
| Guest's age | Extra bed |
|---|---|
Infant 0-1 year(s) | Stay for free if using existing bedding. Baby cot/crib may be requested directly from the property. |
Children 2-4 year(s) | Stay for free if using existing bedding. If you need an extra bed, it will incur an additional charge. |
Guests 5 years and older are considered as adults | Must use an extra bed which will incur an additional charge. |
Others
- When booking more than 5 rooms, different policies and additional supplements may apply.
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Some helpful facts
Check-in/Check-out
Check-in from: 02:00 PM
Check-out until: 12:00 PM
Getting around
Airport transfer fee: 69 VND
Distance from city center: 0.3 km
Travel time to airport (minutes): 45
Extras
Breakfast charge (unless included in room price): 22 USD
The property
Non-smoking rooms/floors: Yes
Number of bars/lounges
: 2
Number of floors: 22
Number of restaurants: 2
Number of rooms : 306
Room voltage: 222
Year property opened: 1999
Most recent renovation: 2010
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Real reviews from real guests
Agoda Reviews (1402)Booking.com Reviews (537)
8.3
/
10
Excellent
Provided by verified guests of 
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All guests (1402)
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Showing 970 verified guest comments
12345
10.0
Exceptional
caroline from Ireland
Couple
Deluxe
Stayed 4 nights in January 2019
Superb Hotel”
The hotel was gorgeous, the staff friendly and extremely helpful. The hotel is located a short walk from the main town, the facilities are great and the disco bar was expensive on drinks but their was a great atmosphere. There is a lovely restaurant called Teddys across from the hotel which does lovely food. I suggest anyone visiting Asia should down load an app called Grab it's like uber and you dont have to put credit card details in you pay cash it tells you the driver of the taxi and the cost of the cab ride. We got ripped off on taxi's till we were told about this App.
Reviewed January 08, 2019
Dear Guest, Thank you very much for review us on Agoda and for this nice comment about our hotel. We are delighted to read that you enjoyed our facilities and services. We do hope to welcome you back in the near future!
Once again, thank you for your feedback!
Best Regards,
Guest Experience Team
Responded January 08, 2019
Melia Hanoi Hotel
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8.8
Excellent
Connie from Singapore
Family with teens
Deluxe
Stayed 5 nights in December 2018
Excellent”
Stayed at Melia Hanoi for 5 nights and took 2 rooms. Requested connecting rooms for my family of 4. Hotel was able to arrange that and also took in my request to be on a higher floor (stayed on 10th floor). This was a good thing as the music from the 3rd floor lounge can be quite loud especially on the weekend. The hotel is centrally located, walking distance to quite a number of places (Starbucks, first McDonald's in Hanoi, some nice local cafes and an extremely popular pizza/pasta place called 4P Pizza). It is also a 10 mins taxi ride to the Old/French Quarter and Hoan Kiem Lake. All rooms are clean, air-conditioning was comfortable, bed and pillows nice and wi-fi was very stable and signal was strong (my children were streaming movies with no problems). The hotel gym was good size and the spa was not bad too. The hotel staff were attentive, housekeeping giving us new supplies when we called, concierge helped us to book restaurants for dinner. All staff spoke good English.
Reviewed December 20, 2018
Dear Connie,
On behalf of Melia Hanoi team, I would like to thank you for choosing Melia Hanoi for your stay in Hanoi as well as taking your time to review us on Agoda,to know your opinion is very helpful for us.
We are delighted to hear that you enjoyed a great experience at our hotel. We are happy to know that you enjoyed the facilities that we provided, the gym, our rooms and the location.
Once again, our most sincere thanks to share your opinion in Agoda.
We look forward to welcoming you back to Melia Hanoi soon.
Kind regards,
Enric Castells
Guest Experience Team
Responded December 21, 2018
Melia Hanoi Hotel
Did you find this review helpful?|
8.8
Excellent
Trần from Vietnam
Solo traveler
Deluxe
Stayed 2 nights in July 2018
about FO standard”
i stayed in room 1507 from 26-28/07. i was experienced a beautiful room, nice food, nice staffs in fine dinning restaurant & house keeper, charming lady in FO department for Check in...all things can not complaint by anyway. However, all my good feeling about your hotel was destroyed after check out.
i checked out around 7:40 a.m in the morning. At that moment the lobby was not to many people, a bell man guided me to front desk for check out . All receptionists was busy except a man in suite, he worked alone with his computer. Maybe he is duty manager, he look at me such as "look at in the air" without any greeting. He should double check how 5 star standard in communication for check-in. This time i forgive him if it happens again, i will write down his name in trip-advisers.
He passed my room key for a girl next him and asked for an assistant even she was busy with a Caucasian man so she has to serve 2 guests at one time. Its definitely unprofessional skill.
Reviewed July 29, 2018
Dear Tran,
First of all, I would like to thank you very much for choosing Melia Hanoi for your recent stay and for taking the time to give us a feedback.
I am very sorry to read that you were not satisfied with the attitude of Front Office staff upon check-out. This is absolutely not the standard that our associates have been trained and requested to provide to our valued customers. Actions have been taken to fix the issue and we would like to be sure with you that this will not happen again in the future. Please accept our apologies for the inconvenience caused.
Once again, many thanks for your feedback. We look forward to having another opportunity to welcome you back in Melia Hanoi soon.
Best regards,
Nguyen Thanh Binh
Guest Experience Manager
Responded August 01, 2018
Melia Hanoi Hotel
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9.6
Exceptional
Chris from Australia
Business traveler
Deluxe
Stayed 2 nights in June 2018
Nice Sleep”
Clean comfortable well appointed rooms. Nice and quiet as Hanoi is quite noisy. Only complaint would be that the temperature of the sauna is too low even after 2 requests it seems that this is their policy. Coldest sauna in south east asia ! However, hotel is great over all and I'll be back :)
Reviewed July 02, 2018
Dear Chris,
Thank you very much for having chosen Melia Hanoi for your recent stay. It was a great pleasure to have you with us.
We are delighted to know that you had a pleasant stay with us. About your comment in regards to the low temperature in the sauna room, I have forwarded your feedback to our Engineering Department and they are now fixing the issue. Please accept our apologies for the inconvenience caused.
Once again, many thanks for your comments. We look forward to welcoming you in Melia Hanoi soon.
Warm regards,
Nguyen Thanh Binh
Guest Experience Manager
Responded July 03, 2018
Melia Hanoi Hotel
Did you find this review helpful?|
9.2
Exceptional
Guan from Malaysia
Solo traveler
Deluxe
Stayed 3 nights in June 2018
Central location ”
Been travelling many trips to Hanoi and this hotel is still one of the best. Just one point to note that pub’s noises at 3rd floor still can heard during midnight if you were allocated at lower floor like me this time at 6th floor. Please request for higher one if you don’t wish to be disturbed.
Reviewed June 22, 2018
Dear Guan,
Thank you very much for choosing Melia Hanoi and for your nice review.
We are delighted to hear that you had an great stay with us. Regarding the noise at the 3rd floor, your comments have been shared with the Club Manager. We will follow-up with him to avoid a similar situation to happen in the future; our apologies for it.
We hope to welcoming you back in Melia Hanoi soon.
Warm regards,
Ngo Minh Phuong
Guest Experience Team
Responded June 25, 2018
Melia Hanoi Hotel
Did you find this review helpful?|
8.8
Excellent
Ai from Singapore
Business traveler
Deluxe
Stayed 3 nights in April 2018
Excellent”
The bed was super comfortable, and breakfast spread was fantastic. If you have a late flight, I would recommend getting VIP access for the last night of your stay (USD 35 per day, but you can purchase it for just one day). This comes with later checkout at 4pm (normal checkout is 12pm) and VIP lounge access - afternoon tea break and evening cocktails (good variety of drinks and finger food).
Reviewed May 01, 2018
Dear Ai,
Thank you very much for choosing Melia Hotel for your recent stay in Hanoi and for your nice comments about our Hotel facilities and services.
We are glad to know that you enjoyed your stay with us. Our principal aim is to give you our best service, make your stay unforgettable and reach your expectation. Your positive comments will help us with our continuing effort to improve the service quality.
Thank you once again and we look forward to welcoming you back soon.
Warm Regards
Nguyen Thanh Binh
Guest Experience Team
Responded May 03, 2018
Melia Hanoi Hotel
Did you find this review helpful?|
10.0
Exceptional
Ly from Vietnam
Couple
Deluxe
Stayed 3 nights in February 2019
Nice”
I enjoyed it!
Reviewed February 26, 2019
Dear Ly,
On behalf of Melia Hanoi team, I would like to thank you for choosing our hotel for your recent stay in Hanoi as well as taking your time for doing a such great review on Agoda.
We are delighted to hear that you had such a great experience at our hotel. We are happy to know that you have enjoyed your stay.
Once again, our most sincere thanks to share your opinion.
We look forward to welcoming you back to Melia Hanoi soon.
Best regards,
Pedro Led
Guest Experience Team
Responded March 01, 2019
Melia Hanoi Hotel
Did you find this review helpful?|
10.0
Exceptional
helena from Spain
Couple
Deluxe
Stayed 1 night in October 2018
Excellent hotel with superb breakfast”
It is difficult to find something we didn’t like about the hotel.
From the moment they picked as up from the airport all the staff were really attentive.
The room was big and nicely decorated. Comfy beds with super soft cotton bed linen.
We booked our Halong Bay tour with their tour agent and all was made easy for us. We could leave our luggage there until our return.
Special highlight is the top class buffet breakfast with plenty of selection.
Would come back here without a doubt.
Reviewed November 03, 2018
Dear helena,
On behalf of Melia Hanoi Team, I would like to thank you for having chosen us for your stay in Hanoi and for taking the time to give us a feedback about our hotel facilities and services.
We are really proud that you had such a wonderful experience and that our hospitality met your expectations. I will share your nice comments with the whole team and I am sure they will be encouraged by your remarks.
Once again, our most sincere thanks for your feedback and we look forward to welcoming you back in our hotel soon.
Kind regards,
Nguyen Thi Thanh Binh
Guest Experience Manager
Responded November 04, 2018
Melia Hanoi Hotel
Did you find this review helpful?|
10.0
Exceptional
AKIKO from Japan
Solo traveler
Deluxe
Stayed 3 nights in October 2018
Friendly and Professional Atmosphere ”
Being a solo female traveler, I couldn’t ask more from a hotel. It made me feel both safe and welcomed in Hanoi.
Quality of the staff, room facility & amenities, and location of Melia Hanoi exceeded my expectations.
Especially the members of the Concierge Desk were friendly and attentive. ( I usually experience one or two individuals who aren’t so helpful .). One example of their excellence happened when a Concierge made a mistake of telling me the wrong stamp price for a postcard. This happened while I was checking out of the hotel. Then several hours later, I had returned to the hotel premises to catch my ride to the airport. (Even though it was after I had checked out) he came over and apologized, then returned the difference. Then when he found out my ride was late, he and the others made sure I got to the airport in time.
I look forward to returning to Melia Hanoi for my next trip.
Reviewed October 12, 2018
Dear AKIKO,
Thank you very much for choosing Melia Hanoi as your "home away from home" and for your great review, especially your nice comments about our Team members.
We are delighted to know that you really enjoyed your stay with us and you were impressed by the honesty of our Concierge staff. Client’s satisfaction is our ultimate commitment. Your positive comments will help us with our continuing effort to improve the service quality.
Once again, our most sincere thanks you for your comments. We look forward to serving you again in the near future.
Warm regards
Nguyen Thi Thanh Binh
Guest Experience Manager
Responded October 13, 2018
Melia Hanoi Hotel
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10.0
Exceptional
Pham from Vietnam
Business traveler
The Level Suite
Stayed 2 nights in September 2018
Exceptional”
I really like the Melia. It is a very good hotel and in a very good location. The suite that I have is particularly well designed and the staffs are very friendly and helpful. All in all an excellent hotel.
Professor Pham Chi Thanh
Reviewed September 10, 2018
Dear Professor Pham,
On behalf of Melia Hanoi Team, I would like to thank you for choosing Melia Hanoi for your recent stay and for taking the time to share your experience about our hotel facilities and services.
We are proud to know that you had a pleasant stay with us and I am delighted with your comments about the staff, I will share your nice comments with the entire team and I am sure they will be encouraged by your remarks.
Our sincere thanks again for sharing your experience and we look forward to serving you in the near future.
Warm regards,
Nguyen Thi Thanh Binh
Guest Experience Manager
Responded September 10, 2018
Melia Hanoi Hotel
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8.0
Excellent
Dong from South Korea
Business traveler
Grand Premium
Stayed 4 nights in September 2018
Good atmosphere!”
I like this type of hotel. No brand new, but so cozy and stable !!
Reviewed January 27, 2019
Dear Guest,
Many thanks for choosing Melia Hanoi and for your valuable feedback on Agoda. We are happy to know that you had a pleasant stay with us!
We do look forward to accommodate you in future!
Kind regards,
Guest Experience Team
Responded January 28, 2019
Melia Hanoi Hotel
Did you find this review helpful?|
8.0
Excellent
Poi from Malaysia
Family with young children
Grand Premium
Stayed 1 night in December 2018
Everything is good”
Location is good easily accesible to old quarter. Breakfast is good. However bathroom water control placement is weird.
Reviewed January 02, 2019
Dear Guest,
Thank you very much for choosing Melia Hanoi and for review us on Agoda. It is a pleasure to know you enjoyed our breakfast and our location!
Regarding to the bathroom control placement, thank you for bringing this thing to our attention. We would like to apologize for the inconvenience caused and rest assured we will share your comment with our maintenance department.
We look forward to welcoming you back to our hotel if the travels bring you back to Hanoi!
Warm regards,
Diana Delgado
Guest Experience Team
Responded January 03, 2019
Melia Hanoi Hotel
Did you find this review helpful?|
8.4
Excellent
BOON from Malaysia
Couple
Grand Premium
Stayed 1 night in December 2017
WONDERFUL ROOM”
Its too wise to celebrate our new year in Melia Hanoi. We got upgraded to Melia Level Suite, and the room is wonderful, the celebration cake from the hotel is so yummy and fresh. Not to say the bed, we had good sleep and fully recharged on our first day of 2018. The bathtub and the complimentary lemongrass bath salt, such luxurious and relaxing bath. The hairdryers are powerful, so lady u need not to bring additional hair dryers anymore. And the hair shampoo and conditioners provided are at good quality, good hairs day. We enjoyed the view of Hanoi, especially at night, overlooked Old Quarter, and lake at far distance. Its good enough for us , as we still can stay away from loud music party but at the same can share the vibrant countown night and some fireworks. Fireworks 2018 in Hanoi town is limited thou. For breakfast selection, is wide variety, in term of taste, is just ordinary. Not too good or not too bad. Overall, we really had wonderful stay in Melia Hanoi!
Reviewed January 03, 2018
1 traveler found this review helpful. Did you?|
9.6
Exceptional
Paula from Colombia
Family with teens
Deluxe
Stayed 1 night in December 2017
Excellent breakfast ”
Location is conveniently near old town and french neighborhood, though away from the hectic traffic in old town. Breakfast fruit is amazing as it is exotic and not the typical products. Beds could be more comfortable.
Reviewed December 29, 2017
Dear Guest, Thank you very much for choosing Melia Hotel for your recent stay in Hanoi and for your nice comments about our hotel facilities and services. We are glad to know that you enjoyed your stay with us. Your positive comments will help us with our continuing effort to improve the service quality. Thank you once again and we look forward to welcoming you back soon.
Kind regards,
Guest Experience Team
Responded January 15, 2019
Melia Hanoi Hotel
Did you find this review helpful?|
10.0
Exceptional
Yaoying from Singapore
Business traveler
Deluxe
Stayed 1 night in November 2017
It's really that good!”
Country leaders from around the world, like PM Lee Hsien Loong from Singapore, Hilary Clinton from the USA, and many others, have put up at this hotel.
Although it can be annoying that the staff kept on speaking to me in Japanese even though I told countless times I'm not ... But then again, Hanoi is pretty much an expat city with a lot of Japanese.
There are usually full by the way ...
Reviewed November 28, 2017
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10.0
Exceptional
Maricar from Philippines
Solo traveler
Deluxe
Stayed 3 nights in December 2016
Great Choice”
I spent 3 nights here through Agoda. I'm supposed to check out at 12nn but my flight is still in the late evening so since I really enjoyed my stay, I paid for half the rate to do late check-out. I am supposed to check out by 6pm but the hotel allowed to me to check out at 8pm. couldn't be more grateful. The bed is so soft, perfect for a day of walking. Walking distance from the lake (and I'm the kind of person who hates walking but I managed to walk most times). I will definitely stay here again. Worth every penny.
Reviewed January 03, 2017
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8.8
Excellent
Steven from Taiwan
Business traveler
Deluxe
Stayed 7 nights in August 2016
Excellent service”
The hotel is well located and staffs are very friendly and helpful at all time. Overall I am pretty satisfy with my stay in Melia, however, a little disappointed with the restaurant, just not up to my taste. I think the food from room service is much better even tho they are from the same kitchen.
Reviewed August 31, 2016
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8.0
Excellent
Frank from Germany
Business traveler
Deluxe
Stayed 2 nights in June 2016
Good value for money”
Rooms are nice, but the odor inside the room when I opened the door was a bit disappointing after u go through the nice smelling floors.
Very friendly stuff everywhere. Breakfest buffet doesnt left anything open. The dinner buffet incl.free flow of wine is amazing and you wish your stomach would be bigger to taste all dishes.
Located near old town and the lake and near shopping destinations.
I definitly will stay there again, even its not really a 5 star hotel. Wellness area need some upgrade.
Reviewed June 10, 2016
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9.2
Exceptional
PANKAJ from India
Business traveler
Deluxe
Stayed 2 nights in April 2016
Nice hotel at a good price”
Everything about this hotel is good, rooms are good sized with all amenities, excellent staffs, very welcoming and positive approach by all staffs, good location, just walking distance from old quarters and many of the Hanoi's tourist attractions. Overall, very good choice at a reasonable price.
Only disappointment were the lifts, not sure why and how they ended up with those small and ordinary lifts inside such a beautiful hotel. With 4-5 people, its already full and if you have luggage, then you don't have space to join other people in lift.
Reviewed April 30, 2016
Did you find this review helpful?|
9.7
Exceptional
Seow from Singapore
Business traveler
Deluxe
Stayed 1 night in November 2015
Nice as always”
Staff, comfort, room
It has been a while since I last stayed here and it was a pleasant surprise when I saw that the rooms had been renovated. Looks very nice now. I got a free upgrade to the suite and it's a really nice gesture. I enjoyed my stay here, as always.
Reviewed November 25, 2015
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12345
Compare to other recommended properties
 Melia Hanoi Hotel |  |  | Best value!  | |
| Breakfast | Breakfast available | Breakfast available | Breakfast available | Breakfast available |
| Guest rating | Excellent 1402 reviews 8.3 Location 8.5 | Excellent 636 reviews 8.5 Location 8.6 | Excellent 432 reviews 8.9 Location 8.4 | Exceptional 2014 reviews 9.3 Location 9.0 |
| Neighborhood | Hoan Kiem District | Hoan Kiem District | Tay Ho District | Old Quarter |
Check in. Step out.
Experiences on Agoda. Because your room is just the beginning.
- Excellent location
- Hoa Lo Prison
- Hanoi Railway Station is within 0.74 km
