Melia Hanoi Hotel

44B Ly Thuong Kiet Street, Hoan Kiem District, Hoan Kiem District, Hanoi, Vietnam, - See map
Free Wi-Fi
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Melia Hanoi Hotel

"I was experienced a beautiful room, nice food, nice staffs in fine dinning restaurant & house keeper, charming lady in FO department for Check in."

Trần - July 29, 2018

Deluxe Melia Hanoi Hotel
Lobby Melia Hanoi Hotel
Lobby Melia Hanoi Hotel
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Property highlights
Hygiene Plus
This property has self-selected and self-certified the hygiene measures
Learn more
Check-in/out [express]
Hassle-free check in
Close to Hoa Lo Prison
Within 200 m of property
See map
Popular landmarks
Viet Duc Hospital 160 m
Hoa Lo Historical Prison 200 m
Hoa Lo Prison 200 m
Hanoi Police Museum 230 m
Embassy of Turkey 240 m
National Library and Archives 250 m
National Hospital of Obstetrics and Gynecology 260 m
Benh Vien Phu San Ha Noi 260 m
Hanoi Towers Shopping Center 270 m
New Century 270 m
Nearby landmarks
Hoa Lo Prison 200 m
Vietnamese Women's Museum 390 m
St. Joseph's Cathedral 500 m
Old Quarter 1.09 km
Vietnam Military History Museum 1.25 km
Temple of Literature & National University 1.41 km
One Pillar Pagoda 1.83 km
Ho Chi Minh Mausoleum 1.96 km
Presidential Palace Historical Site 2.17 km
Vietnam Museum of Ethnology 5.34 km
8.5

Excellent

Location rating score

280 meters from city center
Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Sterilizing equipment
Health and Medical
First aid kit
Doctor/nurse on call
  • 730 meters to public transportation

  • Airport transfer

  • Currency exchange

  • Free Wi-Fi in all rooms!

  • Hot tub

Your dates are popular among travelersUsers are booking a place in Hanoi every 2 minutes on Agoda.com
Value for money8.1
Distance to city center0.3 km
Location rating8.5
Nearest airportGia Lam Airport (VVGL)
Distance to airport4.6 km

Rooms available at Melia Hanoi Hotel

Excellent
Room comfort & quality
8.1
The Level Suite
The Level Suite
...
  • Room size: 68 m²/732 ft²
  • City view
  • 1 king bed or 2 single beds
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The Level Premium Room
The Level Premium Room
...
  • Room size: 32 m²/344 ft²
  • City view
  • 1 king bed or 2 single beds
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Grand Premium
Grand Premium
...
  • Room size: 68 m²/732 ft²
  • City view
  • 1 king bed or 2 single beds
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Premium Room
Premium Room
...
  • Room size: 32 m²/344 ft²
  • City view
  • 1 king bed or 2 single beds
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Deluxe
Deluxe
...
  • Room size: 32 m²/344 ft²
  • City view
  • 1 king bed or 2 single beds
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The Level Suite
The Level Suite
...
  • Room size: 68 m²/732 ft²
  • 1 king bed
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Grand Premium Room
Grand Premium Room
...
  • Room size: 68 m²/732 ft²
  • 1 king bed
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The Level Suite
The Level Suite
...
  • Room size: 68 m²/732 ft²
  • 1 king bed
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Grand Premium Room
Grand Premium Room
...
  • Room size: 68 m²/732 ft²
  • 1 king bed
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DELUXE (ROH)
DELUXE (ROH)
...
  • Shower and bathtub
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Frequently asked questions

What time is check-in and check-out at Melia Hanoi Hotel?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Melia Hanoi Hotel?

Melia Hanoi Hotel is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 69000 VND. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. For those who wish to drive their own cars, Melia Hanoi Hotel has a car park available for guests. Parking is free for guests. If you're looking for an easy way to get around Hanoi with private transportation, the hotel can arrange both taxis or car rental.

What is the smoking policy at Melia Hanoi Hotel?

Melia Hanoi Hotel does not permit smoking in any of its rooms, but allows smoking in designated areas.

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Explore the neighborhood

What people love about Melia Hanoi Hotel

  • 10.0
    Exceptional
    Staff 

    "Quality of the staff, room facility & amenities, and location of Melia Hanoi exceeded my expectations."

    AKIKO

    |

    October 12, 2018

  • 9.2
    Exceptional

    "Been travelling many trips to Hanoi and this hotel is still one of the best."

    Guan

    |

    June 22, 2018

  • 10.0
    Exceptional
    Staff 

    "Staff are English-speaking and can direct you to places to visit."

    CALVIN

    |

    August 12, 2019

Property ranking|Compared to 3,054 Hanoi properties
See all rankings
Room comfort score
8.1/10
Cleanliness score
8.7/10
Location score
8.5/10
Room size
26 sqm.
Better than
94
%
of Hanoi properties
Better than
92
%
of Hanoi properties
Better than
90
%
of Hanoi properties
Bigger than
90
%
of Hanoi properties
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Overall rating:
8.5
Excellent
2,092 reviews
Cleanliness
8.7
Facilities
8.3
Location
8.5
Read all reviews >
What travelers say they love:
The bed size was impossibly huge as well, which gave my wife...
Wei from Australia
Couple
More about Melia Hanoi Hotel

More about Melia Hanoi Hotel

Internationally managed by Melia Hotels International, Melia Hanoi Hotel features the region’s breathtaking views over the city of Hanoi. The hotel boasts a strategic location that is close to popular tourist attractions such as Hoan Kiem Lake, the old quarter, Quan Su Pagoda, Temple of Literature, Ho Chi Minh Mausoleum, and One Pillar Pagoda - a historic Buddhist temple. Rooms are spacious and cozy with 5-star standards. Melia Hanoi Hotel offers excellent facilities which include an outdoor swimming pool, fully-equipped fitness center, hairdresser, and a luxurious spa which guarantees distinguished guests ultimate relaxation. For dining, guests can enjoy two exquisite restaurants serving the finest local Vietnamese cuisine or the special International culinary dish. For guests' convenience, the hotel's chef is well-experienced to prepare Halal food and a special menu during the month of Ramadan. The hotel’s Cava Lounge offers guests delightful cocktails or an elegant afternoon tea, while Melia Deli offers guests a wide range of daily fresh baked breads, rolls, exquisite French Pastries, and delicious cakes. The staff will ensure to exceed every expectation and make your stay memorable here at Melia Hanoi Hotel.

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Most talked about facilities

Breakfast
88 mentions
Internet
47 mentions
Housekeeping
37 mentions
Food & Dining
27 mentions

What they offer

10.0
Exceptional
Staff 

"Staff were always friendly and smiling and the ambience was ..."

Wei

|

December 27, 2019

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Food and dining

Breakfast options

American
Asian
Continental
Buffet

Restaurants on site

El Patio
Cuisine:American, Asian, Japanese
Menu:Buffet, A-la-carte

Nearby restaurants

Vietnamese cuisine
Vietnamese cuisine
Kaiserkaffee Restaurant
310 m Vietnamese
Cafe Giai Kham
310 m Vietnamese
Echoes Cafe
310 m Vietnamese
American cuisine
American cuisine
Antique Cafe
230 m American, Vietnamese
Vpresso
280 m American, Cafe
American Storm
330 m American
Asian cuisine
Asian cuisine
Vuvuzela Beer Club
270 m Asian, Bar, European
Kimono Japanese Restaurant
270 m Asian, Gluten Free, Japanese
Goi-la Restaurant
270 m Asian, Fast food, Vietnamese

What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Reviews of Melia Hanoi Hotel from real guests

Overall rating
8.5
Excellent
From 2092 reviews
8.7Cleanliness
8.6Location
8.5Service
Agoda Reviews (1595)Booking.com Reviews (497)
Rating via Agoda8.4
/
10
Cleanliness8.7
Facilities8.3
Location8.5
Room comfort and quality8.1
Service8.5
Value for money8.1
High score for Hanoi
Rating
9+ Exceptional (295)
8-9 Excellent (222)
7-8 Very Good (279)
6-7 Good (107)
<6 Below Expectation (108)
Time of the year
Mar - May (235)
Jun - Aug (259)
Sep - Nov (245)
Dec - Feb (272)
Don't miss out!Users are booking a place in Hanoi every 2 minutes on Agoda.com
All guests (1595)
All room types
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Show reviews that mention 

Showing 1011 verified guest comments
12345
8.8
Excellent
Connie from Singapore
Family with teens
Deluxe
Stayed 5 nights in December 2018

Excellent”

Stayed at Melia Hanoi for 5 nights and took 2 rooms. Requested connecting rooms for my family of 4. Hotel was able to arrange that and also took in my request to be on a higher floor (stayed on 10th floor). This was a good thing as the music from the 3rd floor lounge can be quite loud especially on the weekend. The hotel is centrally located, walking distance to quite a number of places (Starbucks, first McDonald's in Hanoi, some nice local cafes and an extremely popular pizza/pasta place called 4P Pizza). It is also a 10 mins taxi ride to the Old/French Quarter and Hoan Kiem Lake. All rooms are clean, air-conditioning was comfortable, bed and pillows nice and wi-fi was very stable and signal was strong (my children were streaming movies with no problems). The hotel gym was good size and the spa was not bad too. The hotel staff were attentive, housekeeping giving us new supplies when we called, concierge helped us to book restaurants for dinner. All staff spoke good English.

Reviewed December 20, 2018

Dear Connie, On behalf of Melia Hanoi team, I would like to thank you for choosing Melia Hanoi for your stay in Hanoi as well as taking your time to review us on Agoda,to know your opinion is very helpful for us. We are delighted to hear that you enjoyed a great experience at our hotel. We are happy to know that you enjoyed the facilities that we provided, the gym, our rooms and the location. Once again, our most sincere thanks to share your opinion in Agoda. We look forward to welcoming you back to Melia Hanoi soon. Kind regards, Enric Castells Guest Experience Team

Responded December 21, 2018
Melia Hanoi Hotel
9.7
Exceptional
Ross from Australia
Solo traveler
Deluxe
Stayed 7 nights in August 2009

Melia Hotel Hanoi, Vietnam”

Great Location. Excellent Staff.. Excellent Breakfast. Excellent Room service. Relaxing Health Club/Aerobics/Pool.
Silly Towel Policy at Pool. Internet is charged at $12USD per hour!

There are many hotels listed in Hanoi. If you are on a limited budget or a backpacker, you can choose from hundreds in the old quarter. That's fine if you like no windows or noisy environments. Local knowledge is invaluable and a friend in Hanoi said there was only one area to stay and that is in the embassy areas. Melia offered a great deal on Agoda for a deluxe room. It's in a great area in the city so you can walk to the Opera and museums and there are a wealth of western-style eateries, coffee shops with free wifi etc. So, location is fabulous. Check-in was efficient and fast. My deluxe room was finished well but an old tv and no DVD spoiled it somewhat. At this price point, a plasma and DVD should be considered mandatory. WiFi/internet is supplied for a price. Would a hotel provide a room without a TV nowadays? Of course not, so why this silly idea that internet is not required? Why do many hotels still think it is ok to charge for an essential service? Let me say it loudly so that hotel managements hear this: we want internet in our rooms and elsewhere in the hotel and it should be provided for free at a five star hotel. The Melia is everything a five star establishment should be: courteous, efficient staff, lovely spacious reception area/lobby, fast lifts (elevators to our US friends), lovely pool at a gorgeous temperature (but silly towel policy whereby you can arrive to the pool area and find no towels and have to go back inside to the health club and sign for one (!!!). This is just a silly policy that needs changing. Towels should be available at the pool where you use them. The health club was very impressive with lots of programmes offered for those who go for that sort of thing. Breakfast offered a huge selection (my booking included breakfast for two)

Reviewed August 25, 2009
8.7
Excellent
Tetsuya from Japan
Business traveler
Deluxe
Stayed 1 night in October 2012

Solid performer in the central location in Hanoi ”

Everything is above standard

Whenever I visit Hanoi for business, I tend to stay Melia. This is one of better known and established hotels located in the central district, convenient location. Hoan Kiem lake is within a walking distance. Every feature of this hotel is above standard, though not the top level. While there are a few other hotel options in the Hanoi central district, Melia offers the best balance between price and performance.

Reviewed November 11, 2012
10.0
Exceptional
AKIKO from Japan
Solo traveler
Deluxe
Stayed 3 nights in October 2018

Friendly and Professional Atmosphere ”

Being a solo female traveler, I couldn’t ask more from a hotel. It made me feel both safe and welcomed in Hanoi. Quality of the staff, room facility & amenities, and location of Melia Hanoi exceeded my expectations. Especially the members of the Concierge Desk were friendly and attentive. ( I usually experience one or two individuals who aren’t so helpful .). One example of their excellence happened when a Concierge made a mistake of telling me the wrong stamp price for a postcard. This happened while I was checking out of the hotel. Then several hours later, I had returned to the hotel premises to catch my ride to the airport. (Even though it was after I had checked out) he came over and apologized, then returned the difference. Then when he found out my ride was late, he and the others made sure I got to the airport in time. I look forward to returning to Melia Hanoi for my next trip.

Reviewed October 12, 2018

Dear AKIKO, Thank you very much for choosing Melia Hanoi as your "home away from home" and for your great review, especially your nice comments about our Team members. We are delighted to know that you really enjoyed your stay with us and you were impressed by the honesty of our Concierge staff. Client’s satisfaction is our ultimate commitment. Your positive comments will help us with our continuing effort to improve the service quality. Once again, our most sincere thanks you for your comments. We look forward to serving you again in the near future. Warm regards Nguyen Thi Thanh Binh Guest Experience Manager

Responded October 13, 2018
Melia Hanoi Hotel
9.7
Exceptional
Hinako from Japan
Business traveler
Deluxe
Stayed 1 night in December 2008

A comfort in Hanoi”

Very good location. quite clean and spacious. served coffee and rolls in the lobby early in the morning.

It was my first time to be in Vietnam, and Melia Hanoi was a great comfort. Hotel is quite well located in the centre of the city, that I was able to walk to restaurant, shops etc. The room was spacious and clean. The amenities were also good. I left quite early in the morning, but the hotel was serving coffee/tea and rolls in the lobby for early departing customers. Taxi was arranged according to my wish. I would stay at Melia Hanoi if I would have a chance to visit Hanoi again.

Reviewed December 19, 2008
8.4
Excellent
BOON from Malaysia
Couple
Grand Premium
Stayed 1 night in December 2017

WONDERFUL ROOM”

Its too wise to celebrate our new year in Melia Hanoi. We got upgraded to Melia Level Suite, and the room is wonderful, the celebration cake from the hotel is so yummy and fresh. Not to say the bed, we had good sleep and fully recharged on our first day of 2018. The bathtub and the complimentary lemongrass bath salt, such luxurious and relaxing bath. The hairdryers are powerful, so lady u need not to bring additional hair dryers anymore. And the hair shampoo and conditioners provided are at good quality, good hairs day. We enjoyed the view of Hanoi, especially at night, overlooked Old Quarter, and lake at far distance. Its good enough for us , as we still can stay away from loud music party but at the same can share the vibrant countown night and some fireworks. Fireworks 2018 in Hanoi town is limited thou. For breakfast selection, is wide variety, in term of taste, is just ordinary. Not too good or not too bad. Overall, we really had wonderful stay in Melia Hanoi!

Reviewed January 03, 2018
8.0
Excellent
Oleksandr from Ukraine
Couple
Deluxe
Stayed 2 nights in January 2013

Nice hotel but needs a facelift”

Convenient location in better part of the city, great food, helpful staff

Stayed there for almost a week around New Year's eve. Location is very convenient - it's in the quiet upmarket French Quarter, within walking distance from most of Hanoi's landmarks, yet outside the noise and hassle of the old quarter and Hoan Kiem lake area. Restaurants are really overpriced by Hanoi standards, but the food is great. Would highly recommend Oriental on the second floor - was probably one of the best dinners we had in Vietnam, great fresh spring rolls, delicious pho soup and fantastic desserts. On a negative side - this hotel definitely needs a serious facelift! Interior probably looked cool and modern in the 80's but now looks tacky and old-fashioned. You can see small signs that rooms and corridors didn't have major repairs in many years - not a major drawback but on the first day this does catch your eye. All components of the excellent hotel are there, but Melia should invest into renovation to keep up with other 5 star competitors. On another negative point, was surprised by the lack of free wi-fi. They charge $12 per day, not that much, but would expect it for free in the upmarket hotel like this.

Reviewed January 09, 2013
10.0
Exceptional
Wei from Australia
Couple
Deluxe
Stayed 4 nights in December 2019

A breath of fresh air in a dusty city”

I have to say that Melia Hanoi exceeded my expectations - and this is comparing against 5 and 6 star hotels across Asia and Australasia. Not only was the room nice and clean, you notice how impeccably kept it is as edges are free of grime, mould and dust as is the bottom of the bathroom sink (don't ask me why I use that as a reference.... it's my OCD). The bed size was impossibly huge as well, which gave my wife and I the well needed, undisturbed rest after lots of walking. Staff were always friendly and smiling and the ambience was always comfortable. If I come back to Hanoi again, I know where I'll be staying!

Reviewed December 27, 2019

Dear Wei, Thank you for staying at the Melia Hanoi Hotel! It is our pleasure to know that you had a good stay with us. As guest satisfaction is our ultimate goal, we always strive to take care of every details, and deliver a seamless and comfortable experience to all of our guests. Positive feedback like yours truly motivates us to continue our hard work every day. Once again, our most sincere thanks for choosing us. We look forward to welcoming you back should your travels bring you to Hanoi in the future. Happy new year to you and your family! Warm regards, Vu Ngoc Anh Guest Experience Team

Responded December 29, 2019
Melia Hanoi Hotel
9.3
Exceptional
Timothy from Australia
Group
Deluxe
Stayed 2 nights in April 2012

Friendly and helpful staff”

Steam room, hot water and comfortable beds

Enjoyed four nights staying at the Melia. Location was central for walking into the old section of Hanoi or catching a taxi. All the hotel staff were helpful particularly the young woman working outside organising the taxi service, the tour organiser and those on the reception desk. For the price of the hotel, it was surprising and disappointing that the internet/wireless connection was an additional expense. This happened nowhere else during our stay in Vietnam and the Melia was the most expensive hotel.

Reviewed April 19, 2012
9.3
Exceptional
Estelle from Australia
Solo traveler
Deluxe
Stayed 1 night in October 2010

Perfect location in the cetre of town”

Wonderful service, friendly faces, great food
none

I spent an enjoyable weekend at the Melia during the Thousand Years celebrations. The hotel is within walking distance of Hoan Kiem Lake and the Old Quarter. The room was beautifully appointed and very comfortable.I definitely recommend the Sunday Brunch!!

Reviewed October 16, 2010
10.0
Exceptional
Marcus from Sweden
Couple
Deluxe
Stayed 1 night in October 2009

Good Value for Money”

Good location Fully Equipped Friendly, helpful Staff Beautiful artwork
Bath was a little small but not a major problem!

We visited Hanoi and planned to get accomodation for the two nights when we arrived. Our first stop was at the Hilton Opera which we were sadly very disappointed by and so searched via Agoda for something near by. The Melia Hotel came up on top as the favorite and so we took a room there for our final night in Hanoi. The hotel was well located, fully equipped and had friendly, helpful staff. The artwork hanging within the hotel was beautiful and the rooms were very nice. It was very good value for money and we would definately return.

Reviewed October 25, 2009
9.3
Exceptional
kelvin from Singapore
Couple
Deluxe
Stayed 1 night in August 2009

melia hotel ”

location. service. room view. (mine was the executive room on 21st floor)

Melia hotel truly has been a pleasant experience for my fiance and me. the food at their restaurants are really good albeit slightly expensive. the hotel staff are all friendly and ever ready to provide assistance. will definitely be back in Melia hotel the next time i visit Hanoi. Always remember to tip the bellboys and room service personnel, a happy server will always serve you well.

Reviewed August 09, 2009
8.7
Excellent
Raghunath from Singapore
Business traveler
The Level Premium Room
Stayed 3 nights in September 2012

Great hotel with kind staff”

centrally located

i have booked the hotel through agoda, i reached the hotel from hanoi airport. i paid usd for a private taxi..car is decent and it's a good drive. once i reached the hotel, i said that i need to checkin at the executive level, they took me to 20th floor, checkin was prompt and the staff are friendly. i stayed in a room on 18th floor. rooms are spacious, bath room is clean and of a good size. room furniture is adequate. i noticed, lobby looks a bit run down, needs a face lift. break fast is standard, noting much to write about. no signature dishes. all the time, staff are quite helpfull and on the last day, i thought of going out for quick city tour. i checked about it with the reception girl at the lounge, she explained me how to go about it and also gave me a copy of vietnam lonely planet. later when called up to give back the book, she suggested me keep the book. i am really impresses. i think her name is ? some thing. overall it is great time melia.. i will sure stay there again.

Reviewed September 23, 2012
10.0
Exceptional
Chris from United Kingdom
Couple
Deluxe
Stayed 1 night in January 2013

Fantastic stay, thanks”

Good food, great staff

I extended our stay here after an enjoying a very memorable few days in Hanoi, this hotel is ideally situated for the Temple of Literature, Hoan Kiem Lake, the prison, Old Town, Water Puppets, etc. Disappointing that no Free Wifi, Agoda is very misleading on this.

Reviewed January 09, 2013
8.7
Excellent
Donna from United Kingdom
Couple
Deluxe
Stayed 1 night in February 2014

A Touch of Luxury”

Decor, comfort, breakfast buffet.

Having stayed a couple of nights in a smaller Hanoi hotel, we felt we were in a much more upmarket hotel when we entered the Melia Hanoi. The breakfast buffet was very good, staff were efficient and friendly and we were pleased with the size and comfort of the rooms. Free wifi was available to our room type ("Deluxe"), which was much appreciated. A most enjoyable stay.

Reviewed February 07, 2014
9.3
Exceptional
Maria from Philippines
Family with teens
The Level Premium Room
Stayed 1 night in April 2012

Great location, great service”

location, service and amenities

We had a wonderful time at Melia Hotel. The staff especially those in the executive level were very friendly - helped us locate places around the city. The executive lounge is nicely set-up and offered a variety of food. The room we stayed in was spacious and housekeeping kept it clean and well-stocked. We left our bags with the storage after checking out as our our flight wasn't till later in the evening, no problem. We'll certainly stay in this hotel next time we visit Hanoi.

Reviewed April 20, 2012
10.0
Exceptional
Dorian from United Kingdom
Family with teens
Deluxe
Stayed 4 nights in December 2009

Excellent location and service”

Well-kept hotel, conveniently located. We upgraded to the executive suites and were very impressed with the service. My daughter fell ill and the hotel immediately sent a doctor with medication - a real bonus.
There were a lot of touts just outside the hotel who could be very insistent and annoying but I suppose there is little the hotel can do about that.

My daughter and I spent Christmas at this hotel. The hotel was beautifully decorated. Meals were excellent value for money. My daughter had a tummy bug and the hotel spontaneously and immediately sent a doctor to attend to her. We really appreciated that kind of service. Rooms are very spacious and luxurious. Staff are knowledgeable and courteous. I have stayed in Hanoi many times and I think the Melia is by far the best value for money.

Reviewed January 09, 2010
10.0
Exceptional
Robert from Australia
Business traveler
The Level Suite
Stayed 3 nights in January 2011

Great Hotel, Great Location”

It has everything that you want in a hotel. Great amenities, very good staff and great location when visiting Hanoi.

This is my fifth stay in this hotel and it continues to offer everything that I want when travelling. There is a good choice of restaurants in the hotel and many good restaurants within walking distance. It is handy to many attractions in Hanoi and it is an easy walk to most of them. The staff continue their high level of service and are most approachable. Will continue to stay at the Melia whenever I am in Hanoi.

Reviewed January 23, 2011
9.0
Exceptional
David from United Kingdom
Business traveler
The Level Suite
Stayed 2 nights in January 2013

Superb Hotel - as ever!”

Staff and room size - top notch

Its a delight to stay in the Melia. Away from the hubub of Hanoi itself, the Melia is a delight and the staff are great. Nothing is too much trouble for the team and in the Executive Club,you really are treated like a VIP. I have stayed in the Melia a number of times, and each time its been excellent. I cannot recommend this hotel highly enough.

Reviewed February 17, 2013
9.7
Exceptional
Lorna from Canada
Business traveler
Deluxe
Stayed 3 nights in October 2011

Great location and friendly service”

great location; very helpful staff

The Melia is in a great location for getting anywhere in Hanoi. Convenient for government or business visits and with shopping nearby. The staff were not only friendly but very knowledgeable. The room was comfortable and well appointed. The lunch buffet had wide choice and excellent quality although a little on th eexpensive side. The only downside to the Melia was the internet was not included in the room rate.

Reviewed October 29, 2011
12345
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