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2015
Very good 8.0
Based on 774 reviews

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About Melia Hanoi Hotel

Description

Internationally managed by Melia Hotels International, Melia Hanoi Hotel features the region’s breathtaking views over the city of Hanoi. The hotel boasts a strategic location that is close to popular tourist attractions such as Hoan Kiem Lake, the old quarter, Quan Su Pagoda, Temple of Literature, Ho Chi Minh Mausoleum, and One Pillar Pagoda - a historic Buddhist temple. Rooms are spacious and cozy with 5-star standards. Melia Hanoi Hotel offers excellent facilities which include an outdoor swimming pool, fully-equipped fitness center, hairdresser, and a luxurious spa which guarantees distinguished guests ultimate relaxation. For dining, guests can enjoy two exquisite restaurants serving the finest local Vietnamese cuisine or the special International culinary dish. For guests' convenience, the hotel's chef is well-experienced to prepare Halal food and a special menu during the month of Ramadan. The hotel’s Cava Lounge offers guests delightful cocktails or an elegant afternoon tea, while Melia Deli offers guests a wide range of daily fresh baked breads, rolls, exquisite French Pastries, and delicious cakes. The staff will ensure to exceed every expectation and make your stay memorable here at Melia Hanoi Hotel.
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Features

Internet access

  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas

Getting around

  • Airport transfer
  • Car park
  • Rental car
  • Taxi service

Things to do, ways to relax

  • Casino
  • Fitness center
  • Hot tub
  • Massage(s)
  • Nightclub
  • Sauna
  • Spa
  • Steamroom
  • Swimming pool [outdoor]
  • Tours

Dining, drinking, and snacking

  • Bar
  • Coffee shop
  • Convenience store
  • Restaurant(s)
  • Room service
  • Room service [24-hour]

Services and conveniences

  • ATM
  • Concierge
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Fireplace
  • Gift/souvenir shop
  • Laundry service
  • Luggage storage
  • Newspapers
  • Safety deposit boxes
  • Salon
  • Shop(s)
  • Smoking area

For the kids

  • Babysitting service
  • Family room

Access

  • Check-in/check-out [express]
  • Check-in/check-out [private]
  • Elevator
  • Facilities for disabled guests
  • Front desk [24-hour]
  • Pets allowed
  • Security [24-hour]
  • Wheelchair accessible

Languages spoken

  • English
  • Chinese (Cantonese)
  • Chinese (Mandarin)
  • French
  • Japanese
  • Spanish
  • Vietnamese
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Policies

Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-9 year(s) Must use an extra bed
  • Guests over 9 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Airport Transfer Fee: 69 USD
Breakfast Charge (when not included in room rate): 22 USD
Check-In From: 02:00 PM
Check-Out Until: 12:00 PM
Distance from City Center: 0.3 km
Distance to Airport: 31 km
Non-Smoking Rooms / Floors: Yes
Number of Bars: 2
Number of Floors: 22
Number of Restaurants: 2
Number of Rooms : 306
Room Voltage: 222
Time to Airport (Minutes): 45
Year Hotel Built: 1999
Year Hotel Last Renovated: 2010
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Recent customer comments

Filter by traveler type
Very good



based on 774 reviews
  • Cleanliness 8.2
  • Facilities 8.0
  • Location 8.3
  • Room comfort and quality 8.1
  • Service 8.0
  • Value for money 7.6
  • Food and dining 7.6
Sort by
CAO from China
Business travelers
Premium Room
Stayed 3 nights in September 2016
Good stay
The food was great
Reviewed September 28, 2016
Natsulee from Thailand
Business travelers
Deluxe
Stayed 1 night in October 2015
Beautiful room, great location
Recommended, if you have budget, comfortable.
Reviewed September 23, 2016
Lim from Singapore
Solo travelers
Deluxe
Stayed 3 nights in January 2013
Service from staff
Overall it was okay. I wouldn't say I was wowed by the service. In any case, i picked it msinly for its location.
Reviewed September 20, 2016
Steven from Taiwan
Business travelers
Deluxe
Stayed 7 nights in August 2016
Excellent service
The hotel is well located and staffs are very friendly and helpful at all time. Overall I am pretty satisfy with my stay in Melia, however, a little disappointed with the restaurant, just not up to my taste. I think the food from room service is much better even tho they are from the same kitchen.
Reviewed August 31, 2016
Alfredo from United Kingdom
Business travelers
Premium Room
Stayed 3 nights in August 2016
Excellent
I was truly impressed by Melia Hanoi and their staff. I always said that what differentiates a great hotel from others are the little details, and you will find plenty of them in Melia. Fantastic staff, good breakfast, great coffee. Clean modern rather large rooms
Reviewed August 29, 2016
Melvyn from Singapore
Business travelers
Premium Room
Stayed 4 nights in June 2016
Nice business hotel for events
It was great hotel to stay. Frequently used for business meetings.
Reviewed August 25, 2016
JUNG from South Korea
Solo travelers
Deluxe
Stayed 3 nights in August 2016
Employers are good
Thank you
Reviewed August 14, 2016
Hanseul from South Korea
Couples
Grand Premium
Stayed 3 nights in July 2016
Good for trip to hoankiem
Nice service, clean room
Reviewed August 01, 2016
Peng from Malaysia
Business travelers
Deluxe
Stayed 1 night in July 2016
Good stay
Overall i'd say it was a good stay experience in Melia Hotel.
Reviewed July 30, 2016
Steve from South Korea
Business travelers
Deluxe
Stayed 2 nights in June 2016
Excellent & comfortable at Melia
They are very kind and good... Thank you so much... Melia...^^
Reviewed July 03, 2016

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