24 May 2018
Thursday
25 May 2018
Friday
2 adults, 0 children
1 room
Melia Kuala Lumpur
Melia Kuala Lumpur
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Melia Guestroom - Bed Melia Kuala Lumpur
Melia Guestroom - Bed
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Interior view Melia Kuala Lumpur
Interior view
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Interior view Melia Kuala Lumpur
Interior view
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Swimming pool [outdoor] Melia Kuala Lumpur
Swimming pool [outdoor]
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Location
Exceptional
9.0
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Melia Kuala Lumpur

16, Jalan Imbi, Bukit Bintang, Kuala Lumpur, Malaysia, 55100 - Excellent location - View on map
Stay in the heart of Kuala Lumpur
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Excellent
From 7816 reviewsSee what guests said
8.0
Recommended by 93% of guests

  • Airport transfer

  • 90 meters to public transportation

  • Heart of the city

  • Free Wi-Fi in all rooms

Room choices
7.8
Very good
Room comfort & quality
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Premium Guestroom
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Premium Guestroom
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  • City view
  • 32 m²/344 ft²
  • 2 single beds or 1 double b...
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Melia Guestroom
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Melia Guestroom
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  • City view
  • 32 m²/344 ft²
  • 2 single beds or 1 double b...
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The Level Room
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The Level Room
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  • City view
  • 32 m²/344 ft²
  • 2 single beds or 1 double b...
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Double Single Use Standard
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Double Single Use Standard
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    Double Single Use Premium
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    Double Single Use Premium
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      Premium Guest Room
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      Premium Guest Room
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      • Shower
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      Premium Guest Room with Breakfast
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      Premium Guest Room with Breakfast
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        Melia Guest Room
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        Melia Guest Room
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        • Shower
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        Melia Guest Room with Breakfast
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        Melia Guest Room with Breakfast
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          NeighborhoodBukit BintangBukit BintangBukit BintangBukit Bintang
          Breakfast
           Breakfast available
           Breakfast available
           Breakfast available
           Breakfast available
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          More about Melia Kuala Lumpur

          More about Melia Kuala Lumpur

          An overview

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          Nearest essentials

          Distances shown are straight-line distances on the map. Actual travel distances may vary.
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          What to eat nearby

          Asian cuisine
          Asian cuisine
          Absolute Thai
          30 mAsian, Thai, Vegetarian
          Overseas Restaurant
          60 mAsian, Chinese, Malaysian
          Southgate paparich
          60 mAsian, Malaysian
          Chinese cuisine
          Chinese cuisine
          Dynasty Dragon Seafood Restaurant
          100 mChinese, Seafood
          Restoran Venny
          150 mChinese
          Madras Lane Curry Laksa
          170 mChinese
          Halal food
          Halal food
          Al-Halabi Gourmet Restaurant
          260 mHalal, Lebanese, Mediterranean
          Sahara Tent
          420 mHalal, Lebanese, Middle Eastern
          Naab
          540 mHalal, Mediterranean, Middle Eastern

          What they offer

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          What's nearby

          Distances shown are straight-line distances on the map. Actual travel distances may vary.
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          Guest policies

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          Some helpful facts

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          Announcements

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          Real reviews from real guests

          Agoda Reviews (7816)Booking.com Reviews (1480)
          8.0
          Excellent
          From 7816 reviews
          Read reviews from:
          Cleanliness8.0
          Facilities8.0
          Location9.0
          Room comfort and quality7.8
          Service7.8
          Value for money7.8
          Provided by verified guests of Agoda
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          Room type
          Melia Guestroom
          Premium Guestroom
          The Level Room
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          12345
          8.4
          ROZAIMI from Singapore
          Family with teens
          Melia Guestroom
          Stayed 2 nights in May 2018
          GOOD LOCATION”
          LOCATED NEARBY THE BERJAYA TIMES SQUARE & JALAN BUKIT BINTANG & KENANGA WHOLESALE CITY. HOTEL ROOMS ARE SPACIOUS AND CLEAN (MELIA GUEST ROOM). STAFFS WORKING ALL VERY FRIENDLY, KNOWLEDGEABLE & PROFESSIONAL. SINCE WE WERE FASTING, WE HAD 'SAHUR' FOR 2 DAYS. CHOICES OF FOOD SERVED COULD BE BETTER. A BIT DISSAPOINTED THAT THERE WAS NO BREAD TOASTER PROVIDED AND BREAD WAS HARD COLD TO EAT. OVERALL STAY WAS GREAT FOR A SHORT TRIP + SHOPPING
          Reviewed May 23, 2018
          10.0
          LIM from Malaysia
          Couple
          Melia Guestroom
          Stayed 2 nights in May 2018
          Sensor in the Room was faulty”
          i was in the bathroom. suddenly the lights were all switched off. I had to grope in the dark to make my way out of the washroom. The bathroom tiles were dark colors.
          Reviewed May 22, 2018
          Dear Ms Lim, Thank you for choosing Meliá Kuala Lumpur for your recent stay in Kuala Lumpur. We regret that Ms Lim had to encounter this situation and rest assured that the necessary action has been highlighted to our Engineering Department for the rectification also action will be taken to avoid similar incident. Nonetheless, we hope that Ms Lim had a wonderful stay apart from the incident highlighted. We look forward for you visiting us again so you can truly experience our genuine and competent service. Navin Silvaraju – Front Office Manager
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          Melia Kuala Lumpur
          10.0
          HAMZAH from Singapore
          Solo traveler
          Premium Guestroom
          Stayed 4 nights in May 2018
          Nil”
          Nil
          Reviewed May 21, 2018
          Dear Hamzah, We hope that your stay was a pleasant one and we look forward for you visiting us again in the near future. Navin Silvaraju – Front Office Manager
          Responded May 22, 2018
          Melia Kuala Lumpur
          10.0
          Bradley from Australia
          Couple
          The Level Room
          Stayed 3 nights in May 2018
          Fly in visit ”
          My husband and I had 3 nights here in the Melia, we did the Level experience and it was definitely worth paying for this upgrade, the rooms are gorgeous and very clean and big for a city hotel room. The level experience was well organised and worth it. We loved the cocktails and canapés. Thanks
          Reviewed May 20, 2018
          Dear Mr/Mrs Bradley, We are delighted to know how much you enjoyed our The Level experience, the newly refurbished The Level room and also your experience on the cocktail and canapés served. Thank you again for the positive feedback which brings a great value to the associates having learnt we had succeeded in delivering a high level of service . We look forward for you visiting us again in the near future. Navin Silvaraju – Front Office Manager
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          Melia Kuala Lumpur
          8.8
          walter from Australia
          Solo traveler
          Melia Guestroom
          Stayed 3 nights in May 2018
          Lovely hotel, not much of a view.”
          Really nice hotel, staff are 6 star, fantastic breaky and lovely rooms. Need to pay for executive rooms for better views. Great location. I would stay here again.
          Reviewed May 20, 2018
          Dear Walter, We are delighted to know how much you enjoyed your stay with us, the lovely room and also the service rendered by our associates during your stay also the unbeatable location. Thank you for the wonderful comments shared which elevate and motivate us to render a greater level of service. We look forward for you visiting us again in the near future. Navin Silvaraju – Front Office Manager
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          Melia Kuala Lumpur
          9.2
          Jefferson from Philippines
          Business traveler
          Melia Guestroom
          Stayed 2 nights in May 2018
          Great location, excellent staff”
          Undergoing renovation at present but still very nice, clean and excellent location at the very heart of the shopping district of KL.
          Reviewed May 19, 2018
          Dear Jefferson: Thank you very much for sharing your positive comments regarding your recent stay at our property. We are very delighted to learn that you have enjoyed your stay in Melia Kuala Lumpur and that you find out our location excellent and the rooms clean. Rest assure you i will share your feedback with the Housekeeping Team. Looking forward to welcome you again in the near future Warm Regards Ezequiel Aldana Director of Operations
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          Melia Kuala Lumpur
          10.0
          Juriana from Singapore
          Couple
          Melia Guestroom
          Stayed 3 nights in May 2018
          Exceptional”
          Good location, friendly and helpful staff, very clean room and value for money.
          Reviewed May 19, 2018
          Dear Juriana: Thank you very much for sharing your review regarding your recent stay at Melia Kuala Lumpur. It is highly gratifying to learn that you have enjoyed your stay with us and we look forward to welcome you back! Please do not hesitate to contact me for any further assistance. Warm Regards Ezequiel Aldana Director of Operations.
          Responded May 22, 2018
          Melia Kuala Lumpur
          7.2
          Suliana from Singapore
          Couple
          The Level Room
          Stayed 3 nights in May 2018
          Excellent Location”
          Booked Club Level Room for 3 nights. Checked in at 6am as I got early flight. Surprisingly was not allowed for early check in and was asked to ckme back at 2pm. I requested to sit at Club Level Lounge but was turned down as the front desk staff(shemale) told me I can only but couldnt gwt a breakfast or coffee. Got a room at 17th floor. Poor view, was expecting for Jalan Imbi opposite Berjaya Times Square view. Breakfast buffet were nice. M2 Club Level Lounge can do better on the staff if they can interact with guests, not only smiling at the guests. Information counter & Bellhop staff did the best great job. Friendly and helpful. Overall was okay nothing to shout about except for the location accessible via monorail just foot steps away from the hotel. Bukit bintang behind the hotel can walk thru short cut. Don't encourage to check in here if you want to stay at Club Level. There are many other hotels that offer better services than Melia that I already tried
          Reviewed May 17, 2018
          Dear Suliana: Thank you very much for your feedback which you express in your review of the hotel during your recent stay and I m really sorry that we were not up to your expectations. We highly appreciate receiving your review which we have well noted as they are clear indicators for improvement. Please be assured that we will review these points with the concerned department. Even though this was not the most comforting stay with us, we would like to welcome you back in the near future. You may contact me directly to ensure that you will have a flawless experience with us. We are looking forward to your next stay at our property! Sincerely, Ezequiel Aldana Director of Operations
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          Melia Kuala Lumpur
          8.8
          ade from Singapore
          Solo traveler
          Melia Guestroom
          Stayed 1 night in May 2018
          Hotel is good location”
          Melia got the best staffs in all hotel in malaysia..always smile..check in and within 10 min a staff called and ask if room is ok..very rare coming from hotel staffs from malaysia hotel..gym a bit run down.swimming pool too small..
          Reviewed May 16, 2018
          Dear Mr. Ade Thank you for taking the time to provide us with such positive feedback after your recent stay with us. We are delighted to know how much you enjoyed our unbeatable location. With regards to your comments about the gym and the pool, please rest assured that the constructive measures will be channeled to the respective department concerned and higher management for speedy improvement so that our valued guests can enjoy only the highest level of hospitality. With this said, we would like to take this opportunity to express our gratitude for your choosing Meliá Kuala Lumpur as you are our reason for being! We look forward to the opportunity to welcome you back in the near future Ezequiel Aldana Director of Operations Melia Kuala Lumpur.
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          Melia Kuala Lumpur
          8.8
          Jefferson from Philippines
          Business traveler
          Melia Guestroom
          Stayed 5 nights in May 2018
          Excellent location, newly renovated”
          This hotel is a landmark. It is undergoing some renovations so there are inconveniences within the hotel. The location is great. It is right in the center of the shopping district and just steps away from the monorail station. Lots of food places and a mall right across the street. Friendly staff and clean rooms.
          Reviewed May 14, 2018
          Dear Jefferson, Thank you for taking the time to provide us with such positive feedback after your recent stay with us. We are delighted to know how much you enjoyed our unbeatable location and services. It was a pleasure to welcome you to our hotel and we very much hope that we will be able to welcome you back once again in the near future. Azlina Kassim/ Guest Experience Manager
          Responded May 14, 2018
          Melia Kuala Lumpur
          8.4
          Phee from Malaysia
          Business traveler
          The Level Room
          Stayed 1 night in April 2018
          Lounge under renovation”
          Good location, nice business hotel.
          Reviewed May 14, 2018
          Dear Phee, We are delighted to know how much you enjoyed our unbeatable location. It was a pleasure to welcome you to our hotel and we very much hope that we will be able to welcome you back once again in the near future. Azlina Kassim/ Guest Experience Manager
          Responded May 14, 2018
          Melia Kuala Lumpur
          9.2
          raja from Malaysia
          Family with young children
          The Level Room
          Stayed 1 night in May 2018
          Comfort & nice ”
          Comfort & nice stay. Nice n clean room. Strategic location
          Reviewed May 14, 2018
          Dear Raja, Thank you for taking the time to provide us with such positive feedback after your recent stay with us. We are delighted to know how much you enjoyed our unbeatable location and services. It was a pleasure to welcome you to our hotel and we very much hope that we will be able to welcome you back once again in the near future. Azlina Kassim/ Guest Experience Manager
          Responded May 14, 2018
          Melia Kuala Lumpur
          10.0
          Samart from Cambodia
          Group
          Melia Guestroom
          Stayed 1 night in May 2018
          Exceptional”
          Staff very nice! Room is clean. Excellent service for this price.
          Reviewed May 14, 2018
          Dear Samart, Thank you for taking the time to provide us with such positive feedback after your recent stay with us. We are delighted to know how much you enjoyed our unbeatable location and services. It was a pleasure to welcome you to our hotel and we very much hope that we will be able to welcome you back once again in the near future. Azlina Kassim/ Guest Experience Manager
          Responded May 14, 2018
          Melia Kuala Lumpur
          8.4
          KOK from Malaysia
          Couple
          Melia Guestroom
          Stayed 2 nights in May 2018
          Good”
          Good & convenient location, room is big, everything ok
          Reviewed May 13, 2018
          Dear KOK, We are delighted to know how much you enjoyed our unbeatable location and our excellent newly refurbished room. We look forward to welcome you back soon to the Meliá Experience in the near future and wish you the best in your personal endeavours. Azlina Kassim/ Guest Experience Manager
          Responded May 14, 2018
          Melia Kuala Lumpur
          9.2
          Patrick from Singapore
          Business traveler
          Melia Guestroom
          Stayed 2 nights in April 2018
          Still one of the best in terms of value in BB”
          Very good location off Bukit Bintang. At the quieter area and only few hundred meters walk from the buzz. Take the overhead bridge to Berjaya time sq where you can almost find anything. Melia international standard for cleanliness and design so you can't get wrong. It doesn't get very fancy but functional enough for everything. Breakfast - huge spread and good. Most of the food served was of good quality. Will definitely recommend.
          Reviewed May 11, 2018
          Dear Patrick, Thank you for taking your valuable time for sharing your stay experience with regards to our excellent newly refurbished room and location. Your patronage is our main priority and we definitely strive to ensure that our facilities and services are superior in the vicinity and it is great to know that you have enjoyed the Meliá Experience seeing that your overall stay experiences are well met to your expectations. We look forward to welcome you back soon to the Meliá Experience in the near future and wish you the best in your personal endeavors. Azlina Kassim/ Guest Experience Manager
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          Melia Kuala Lumpur
          8.0
          Frances from Singapore
          Business traveler
          Melia Guestroom
          Stayed 1 night in May 2018
          Very good”
          I book the hotel for a friend and he came back to say that the hotel is very good. Service and location is good. So will recommend to my other friends.
          Reviewed May 09, 2018
          Dear Frances, Thank you for taking the time to provide us with such positive feedback after your recent stay with us. We are delighted to know how much you enjoyed our unbeatable location and services. It was a pleasure to welcome you to our hotel and we very much hope that we will be able to welcome you back once again in the near future. Azlina Kassim/ Guest Experience Manager
          Responded May 14, 2018
          Melia Kuala Lumpur
          10.0
          shafiqah from Singapore
          Couple
          The Level Room
          Stayed 2 nights in May 2018
          My Go To - The level room”
          This is our second time here. The first time we went for “Guest room” and we were satisfied with everything. Gorgeous room design with perfect location, we thought there’s no way it could get any better than that but it did when we booked the “Level room”. There’s a diff check in for “level room” and we even got “better” service. For breakfast, there’s a special spot for us, a lot of complimentary services like laundry and when we came back to our room, they even surprised us with a note and chocolates. The staffs are very friendly. Location is just opposite Berjaya Times Square. Definetely coming back again the next time we visit KL
          Reviewed May 08, 2018
          Dear Shafiqah, Thank you for taking the time to provide us with such positive feedback after your recent stay with us. We are delighted to know how much you enjoyed our unbeatable location and services especially our level rooms. It was a pleasure to welcome you to our hotel and we very much hope that we will be able to welcome you back once again in the near future. Azlina Kassim/ Guest Experience Manager
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          Melia Kuala Lumpur
          8.0
          Arya from Singapore
          Business traveler
          Melia Guestroom
          Stayed 2 nights in April 2018
          Good Location”
          Good location except the air con very noisy even after change room.
          Reviewed May 07, 2018
          Dear Arya, We are delighted to know how much you enjoyed our unbeatable location. With regards to your comments about air con please rest assured that the constructive measures will be channeled to the respective department concerned and higher management for speedy improvement and has been solved accordingly. We look forward for you visiting us again so you can truly experience our genuine and competent service. Azlina Kassim/ Guest Experience Manager
          Show more
          Melia Kuala Lumpur
          7.6
          Rory from Canada
          Solo traveler
          Melia Guestroom
          Stayed 4 nights in April 2018
          Good value”
          Hotel is central and modern. Good option for travellers on a reasonable budget.
          Reviewed May 05, 2018
          Dear Rory, Thank you again, for your honest feedback. I hope to have the pleasure of serving you again in the future. Azlina Kassim/ Guest Experience Manager
          Responded May 07, 2018
          Melia Kuala Lumpur
          8.0
          Eve from Malta
          Business traveler
          The Level Room
          Stayed 2 nights in May 2018
          No lounge for Level guests”
          One of the reasons we chose to pay extra to have a Level room was so we could use the Level lounge on the 18th floor to sit and work. This lounge was however closed for renovation. As this is listed as one of the benefits for Level guests this should have been informed about upon booking, or even on their official website, which it was not. When we pointed this out to the receptionist the only reply we got was "okay". As we stayed for several nights we also used their laundry service. As a Level guest you are supposed to get 1 item cleaned for free every day, but this was not the case. We delivered 3 items, and had to pay for all of them. It also took 2 days before we got the clothes back, and that was only after we contacted the reception about it. The breakfast was good, and most of the staff was also very friendly.
          Reviewed May 04, 2018
          Dear Eve, With regards to your comments about The Level, we would like to apologies for inconvenience may caused you, however we do have temporary lounge located at M2 for our guest to enjoy usual benefit of the level itself. With regards of laundry issue, please rest assured that the constructive measures will be channeled to the respective department concerned and higher management for speedy improvement so that our valued guests can enjoy only the highest level of hospitality. With this said, we would like to take this opportunity to express our gratitude for your choosing Meliá Kuala Lumpur as you are our reason for being! We look forward to the opportunity to welcome you back in the near future. Azlina Kassim/ Guest Experience Manager
          Show more
          Melia Kuala Lumpur
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