Melia Kuala Lumpur
Melia Kuala Lumpur
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8.4
Excellent

"Good & convenient location, room is big, everything ok"

KOK R.

|

May 13, 2018

Melia Guestroom - Bed Melia Kuala Lumpur
Melia Guestroom - Bed
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Lobby Melia Kuala Lumpur
Lobby
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Lobby Melia Kuala Lumpur
Lobby
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Swimming pool [outdoor] Melia Kuala Lumpur
Swimming pool [outdoor]
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See map Melia Kuala Lumpur
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Exceptional
Location
9.0
See all 6 photos Melia Kuala Lumpur
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What guests are saying:
Excellent
Hareeskandar from Singapore
Business traveler
Melia KL has never failed me.. Love this place. Location is fantastic. Keep it up!!
Muhd from Singapore
Solo traveler
Good location and price
Martin from Singapore
Group
Probably they can improve on buffet spread. Can add more variety and improve on the taste. The rest are all good!
Shekha from Singapore
Family with young children
Had a group trip for company. Great values
Martin from Singapore
Group
Location is perfect, just opposite berjaya time square. Staff are friendly and polite. Room is spacious. Gym is 24 hours. Awesome place! Will choose this hotel again will i visit KL.
Weiting from Singapore
Couple
Pros: good location, clean big rooms, good buffet, excellent service Cons:
henry from Philippines
Couple
Please request for room at higher floor even if you have to pay extra..its worth it!
Rafidah from Malaysia
Couple
Easy access to shopping area, a lot of nearby restaurant
Nazaruddin from Malaysia
Couple
Excellent room, location and facilities. I had to cut short my trip because of a schedule clash, and although they could not hold my unconsumed two days or refund, the manager did upgrade me to a suite room at no extra charge so that was all right.
Roy from Singapore
Business traveler

Melia Kuala Lumpur

Exceptional location
- Inside city center
- What's nearby?
Excellent
From 8303 reviewsSee what guests said
8.0
/
10
Excellent facilities
8.0
Recommended by 94% of guests
Value for money7.8
Distance to city center1. Km
Location rating9.0
Nearest airportSultan Abdul Aziz Shah Airport (SZB)
Distance to airport18.2 km
  • 90 meters to public transportation

  • Airport transfer

  • Located in heart of Kuala Lumpur

  • Free Wi-Fi in all rooms!

Room choices
7.8
Very good
Room comfort & quality
This property is in high demand!Last booked 4 hours ago | 6 travelers are looking at this property right now
The Level Room
The Level Room
...
  • Room size: 32 m²/344 ft²
  • City view
  • 2 single beds or 1 double b...
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Premium Guestroom
Premium Guestroom
...
  • Room size: 32 m²/344 ft²
  • City view
  • 2 single beds or 1 double b...
Enter dates to see prices
Melia Guestroom
Melia Guestroom
...
  • Room size: 32 m²/344 ft²
  • City view
  • 2 single beds or 1 double b...
Enter dates to see prices
Double Single Use Premium
Double Single Use Premium
...
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    Melia Room 3 Adults
    Melia Room 3 Adults
    ...
    • 1 king bed or 2 single beds
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    Premium Room 3 Adults
    Premium Room 3 Adults
    ...
    • 1 king bed or 2 single beds
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    Double for Single Occupancy Premium Guestroom Special
    Double for Single Occupancy Premium Guestroom Special
    ...
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      Executive Double/twin
      Executive Double/twin
      ...
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        Basic Family
        Basic Family
        ...
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          Basic
          Basic
          ...
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            Have a question for Melia Kuala Lumpur?

            What people love about the property

            • 10.0
              Exceptional

              "Room is spacious and clean."

              Chua

              |

              March 29, 2018

            • 8.0
              Very good

              "Spacious room, clean, nice."

              Chuah

              |

              March 26, 2018

            • 8.8
              Excellent

              "Room is clean and spacious, location is good ."

              See

              |

              March 18, 2018

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            More about Melia Kuala Lumpur

            More about Melia Kuala Lumpur

            8.0
            Very good

            "Lovely big comfortable room in great location."

            David

            |

            April 3, 2018

            An overview

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            Nearest essentials

            Distances shown are straight-line distances on the map. Actual travel distances may vary.
            Show less

            What to eat nearby

            American cuisine
            American cuisine
            Big Apple Restaurant
            40 m American, Asian, International
            Fuel Shack Signature
            150 m American, Fast food, Pizza
            Vivo American Pizza & Panini, Berjaya Times Square, Kuala Lumpur
            150 m American, Italian, Pizza
            Asian cuisine
            Asian cuisine
            Absolute Thai
            30 m Asian, Thai, Vegetarian
            Overseas Restaurant
            60 m Asian, Chinese, Malaysian
            Southgate paparich
            60 m Asian, Malaysian
            Chinese cuisine
            Chinese cuisine
            Dynasty Dragon Seafood Restaurant
            100 m Chinese, Seafood
            Restoran Venny
            150 m Chinese
            Madras Lane Curry Laksa
            170 m Chinese

            What they offer

            8.8
            Excellent

            "Good location and clean and friendly staff."

            Lawrence

            |

            April 15, 2018

            Show less

            What's nearby

            Distances shown are straight-line distances on the map. Actual travel distances may vary.
            Show more

            Property's guest policies

            Show less

            Some helpful facts

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            Announcements

            From September 1st, 2017, as per Government of Malaysia requirements, hotel guests who are not Malaysian citizens or long-term/permanent residents of Malaysia will be levied a tourism tax of RM 10.00 per room per night stay. Please note these changes in tax structure will result in revised taxes being charged and will be payable additionally during check out.

            Real reviews from real guests

            Agoda Reviews (8303)Booking.com Reviews (1642)
            8.0
            /
            10
            Cleanliness8.0
            Facilities8.0
            Location9.0
            Room comfort and quality7.8
            Service7.9
            Value for money7.8
            Provided by verified guests of Agoda
            All languages
            All guests (8303)
            All room types
            Showing 7102 verified guest comments
            12345
            10.0
            Exceptional
            NURDIYANA from Singapore
            Couple
            Melia Guestroom
            Stayed 3 nights in August 2018
            Exceptional”
            We chose it mainly for location - just opposite Berjaya Times Square and walking distance to other parts of Bukit Bintang. If you're taking coach to & fro Singapore, the bus stops across/same road as the hotel. Wide spread of breakfast buffet. Room was spacious, clean & comfortable. Pool is mainly for kids as it's shallow and small. Overall a good hotel choice!
            Reviewed November 26, 2018
            Dear Nurdiyana, Thank you for taking the time to provide us with such positive feedback after your recent stay with us. We are delighted to know how much you enjoyed our unbeatable location and services. It was a pleasure to welcome you to our hotel and we very much hope that we will be able to welcome you back once again in the near future. Azlina Kassim/ Guest Experience Manager
            Responded November 27, 2018
            Melia Kuala Lumpur
            6.8
            Good
            florence from Malaysia
            Business traveler
            Melia Guestroom
            Stayed 4 nights in November 2018
            Okay but need improvement. ”
            lunch spread was awesome (they change evryday) but dinner was dissapointed on first dy. we were not being told tt there was opt for ala carte and we need to ask here n there to refill the food but they didnt top up except for the rice. next few days we just skip the dinner. for room service, i hv to request for shower gel few times since they didnt replenish it next dy and every day they come late to do hsekeeping. but overall experience is ok and the staff is nice also. but wht most dissapointed was AGODA display that the room shud have bathtub whch why i chose this hotel but i was told by hotel that our room is not as per wht AGODA claimed on their website.
            Reviewed November 30, 2018
            Dear florence, We would like to sincerely apologize to you for any inconvenience this may have caused. Please rest assured that the constructive measures will be channeled to the respective department concerned and higher management for speedy improvement so that our valued guests can enjoy only the highest level of hospitality. We look forward to the opportunity to welcome you back in the near future. Azlina Kassim/ Guest Experience Manager
            Responded December 03, 2018
            Melia Kuala Lumpur
            10.0
            Exceptional
            Siew from Singapore
            Couple
            Premium Guestroom
            Stayed 2 nights in November 2018
            Exceptional”
            Very conveniently located just across Times Square. Quiet and room is big too
            Reviewed December 06, 2018
            Dear Siew, Thank you for taking the time to provide us with such positive feedback after your recent stay with us. We are delighted to know how much you enjoyed our unbeatable location and services. It was a pleasure to welcome you to our hotel and we very much hope that we will be able to welcome you back once again in the near future. Azlina Kassim/ Guest Experience Manager
            Responded December 06, 2018
            Melia Kuala Lumpur
            9.2
            Exceptional
            walter from Australia
            Solo traveler
            Melia Guestroom
            Stayed 3 nights in October 2018
            I feel special when I stay here and they look after solo travelers.”
            The staff make you feel like royalty which is special. It's my second stay here and I did enjoy it again. I come to KL a few times a year and I've spread myself around a few hotels in the area. I will always stay here if the price is right at the time. I love the breakfast and I also like how the Melia has a fair room rate including breaky for solo travelers. This is rare and it's a deal breaker as far as I'm concerned. So any solo travelers to KL take note.
            Reviewed November 03, 2018
            Dear Walter, Thank you for taking your valuable time for sharing your stay experience with regards to our excellent newly refurbished room and thank you once again for choosing us, for staying, for trusting us and for coming back to Meliá Kuala Lumpur! Your patronage is our main priority and we definitely strive to ensure that our facilities and services are superior in the vicinity and it is great to know that you have enjoyed the Meliá Experience seeing that your overall stay experiences are well met to your expectations. We look forward to welcome you back soon to the Meliá Experience in the near future. Azlina Kassim/ Guest Experience Manager
            Responded November 07, 2018
            Melia Kuala Lumpur
            8.8
            Excellent
            Jamilah from Singapore
            Couple
            Melia Guestroom
            Stayed 1 night in October 2018
            Beyond Expectations.”
            Passed by Melia before on my first visit to KL. Didnt think much of it. Building wasn’t so impressive on the outside. However, during my 2nd trip and we decided to stay 1 night there, I was utterly impressed by the hotel’s 1920s decor. Really classy and love the gold and ornate carvings all. They have a Vintage theme going on. Although the room we stayed in was really common, we liked that it felt cozy. Breakfast was also good and the pool area quite relaxing. What really stood out was the staff professional demeanor. Definitely a recommendable place! ^^
            Reviewed October 12, 2018
            Dear Jamilah, Thank you for taking the time to provide us with such positive feedback after your recent stay with us. We are delighted to know how much you enjoyed our unbeatable location and services. It was a pleasure to welcome you to our hotel and we very much hope that we will be able to welcome you back once again in the near future. Azlina Kassim/ Guest Experience Manager
            Responded October 12, 2018
            Melia Kuala Lumpur
            9.6
            Exceptional
            Michelle from Malaysia
            Business traveler
            Melia Guestroom
            Stayed 6 nights in September 2018
            Excellent stay, just like it should be”
            everything else is good but i wouldnt recommend the in-house dining. the portion is small and it's quite pricey. but if you're lazy to leave the room and do not want to face the very crowded streets outside, the meal is decent enough. also, i'd like to praise the receptionist during the check-out process. i was waiting for my turn to check-out and a guy just came out of nowhere and cut my queue to check-out as well, but the receptionist insisted that she'll attend to me first. i am ever grateful for that. F&B: 5/5 (so much variety!) Room: 3.5/5 (it's a bit too dim for my liking) Gym: 2.5/5 (u can get out a pretty decent sweat but don't expect anything much) Housekeeping: 5/5 (always on time) It could get quite crowded during the peak season, so do expect the lobby area to be noisy. after all, melia is in the heart of bukit bintang and right in front of imbi station. :)
            Reviewed September 30, 2018
            Dear Michelle, Thank you for taking the time to provide us with such positive feedback after your recent stay with us. We are delighted to know how much you enjoyed our unbeatable location and services. It was a pleasure to welcome you to our hotel and we very much hope that we will be able to welcome you back once again in the near future. Look forward to see you again in near future. Azlina Kassim/ Guest Experience Manager .
            Responded October 01, 2018
            Melia Kuala Lumpur
            9.6
            Exceptional
            Roy from Singapore
            Business traveler
            Melia Guestroom
            Stayed 4 nights in August 2018
            Exceptional”
            Excellent room, location and facilities. I had to cut short my trip because of a schedule clash, and although they could not hold my unconsumed two days or refund, the manager did upgrade me to a suite room at no extra charge so that was all right.
            Reviewed September 29, 2018
            Dear Roy, Thank you for taking the time to provide us with such positive feedback after your recent stay with us. We are delighted to know how much you enjoyed our unbeatable location and services. It was a pleasure to welcome you to our hotel and we very much hope that we will be able to welcome you back once again in the near future. Azlina Kassim/ Guest Experience Manager
            Responded October 01, 2018
            Melia Kuala Lumpur
            9.2
            Exceptional
            Non from Singapore
            Couple
            Premium Guestroom
            Stayed 2 nights in September 2018
            Fantastic Location”
            Melia have always been our choice whenever we are in KL. The location is so central and everything is within walking distance. They have now refurbished their rooms and it is so comfortable and clean. The LRT is just outside the hotel and Berjaya Times Square is just opposite. Food and shopping mall all around, what else can you asked for! Keep up the good work Melia!
            Reviewed November 13, 2018
            Dear Guest, Thank you for taking the time to provide us with such positive feedback after your recent stay with us. We are delighted to know how much you enjoyed our unbeatable location and services. It was a pleasure to welcome you to our hotel and we very much hope that we will be able to welcome you back once again in the near future. Azlina KAssim/ Guest Experience Manager
            Responded November 13, 2018
            Melia Kuala Lumpur
            8.8
            Excellent
            ASNILA from Singapore
            Family with young children
            Melia Guestroom
            Stayed 3 nights in November 2018
            Excellent”
            Good location. Room is spacious and clean. Breakfast spread was okay. The pool is a bit small.
            Reviewed December 01, 2018
            Dear Asnila, Thank you for taking the time to provide us with such positive feedback after your recent stay with us. We are delighted to know how much you enjoyed our unbeatable location and services. It was a pleasure to welcome you to our hotel and we very much hope that we will be able to welcome you back once again in the near future. Azlina Kassim/ Guest Experience Manager
            Responded December 03, 2018
            Melia Kuala Lumpur
            9.6
            Exceptional
            Musnaliza from Malaysia
            Couple
            Melia Guestroom
            Stayed 1 night in November 2018
            Just in front of Berjaya Times Square Shopping Mall”
            Pros: everything within walking distance. Cons: no variety of breakfast.
            Reviewed November 30, 2018
            Dear Musnaliza, We are delighted to know how much you enjoyed our unbeatable location. With regards of breakfast, please rest assured that the constructive measures will be channeled to the respective department concerned and higher management for speedy improvement so that our valued guests can enjoy only the highest level of hospitality. We look forward to the opportunity to welcome you back in the near future. Azlina Kassim/ Guest Experience Manager
            Responded December 03, 2018
            Melia Kuala Lumpur
            9.6
            Exceptional
            Ondrej from Czech Republic
            Business traveler
            The Level Room
            Stayed 2 nights in August 2018
            Great hotel in the downtown”
            A lot of things to do nearby - shopping mall Berjaya, Plaza LowYat for electronic, Bukit bintang very near... hotel has great and helpful staff, nice room, very clean, all is going well. Absolutely recommended!!
            Reviewed August 28, 2018
            Dear Ondrej, Thank you for taking the time to provide us with such positive feedback after your recent stay with us. We are delighted to know how much you enjoyed our unbeatable location and services. It was a pleasure to welcome you to our hotel and we very much hope that we will be able to welcome you back once again in the near future. Azlina Kassim/ Guest Experience Manager
            Responded August 30, 2018
            Melia Kuala Lumpur
            10.0
            Exceptional
            Mohd from Singapore
            Business traveler
            Melia Guestroom
            Stayed 2 nights in August 2018
            Melia,My second home.”
            Being a regular traveller to big cities such as Kuala Lumpur, I am very particular with the location of the hotel which I am going to stay. I am always looking for hotel where reliable public transport is within a stone throw as driving in big cities could mean wasting a lot of time in traffic jams etc.At Melia Hotel,Kuala Lumpur I found what I was looking for.The hotel location is so perfect for me that I don’t bother searching for other hotels whenever I am in town.I regard Melia Hotel Kuala Lumpur as my second home.
            Reviewed August 24, 2018
            Dear Mohd, Thank you for taking the time to provide us with such positive feedback after your recent stay with us. We are delighted to know how much you enjoyed our unbeatable location and services. It was a pleasure to welcome you to our hotel and we very much hope that we will be able to welcome you back once again in the near future. Azlina Kassim/ Guest Experience Manager
            Responded August 27, 2018
            Melia Kuala Lumpur
            8.4
            Excellent
            Davor from Slovenia
            Couple
            Melia Guestroom
            Stayed 1 night in August 2018
            Everything was settled because one person is capable to treat guests correct”
            I stayed with Melia KL many times already and that is why I picked my stay here again as it is also convenient if you want to do a bit of shopping in KL. It is near Low Yat, Times Square and Sungai Wang and other shopping malls. And stone throw away from the Monorail with which you can reach other parts of central KL. But this time everything started on a wrong foot when we came. Registration was extremely slow. Suitcases were not delivered to our room and after 30 minutes we went down do pick them up. As we entered room we noticed a huge smell on tobacco even though it was said that this was not smoking room. At the end of one and only very courteous young staff member managed to solve everything. He upgraded us to Level non-smoking room, delivered baggage there and all was done immediately. This is why I can rate this hotel still with four stars.
            Reviewed August 11, 2018
            Dear Davor, We are delighted to know how much you enjoyed our unbeatable location. With regards to your arrival experience, please rest assured that the constructive measures will be channeled to the respective department concerned and higher management for speedy improvement so that our valued guests can enjoy only the highest level of hospitality. We look forward to the opportunity to welcome you back in the near future. Azlina Kassim/ Guest Experience Manager
            Responded August 13, 2018
            Melia Kuala Lumpur
            8.4
            Excellent
            Michelle from Malaysia
            Business traveler
            Melia Guestroom
            Stayed 1 night in August 2018
            Excellent”
            This hotel is a perfect stay for business trip of 2-3 days. The room is nice and clean, large cozy bed. i didnt have much trouble checking in. The breakfast is great hence the large number of guests staying in this hotel. This hotel is mostly occupied by Arabs as its in the heart of Bukit Bintang & Pavilion. Come early for breakfast as the later you go, there'll be too many crowd hogging the coffee machine. Otherwise, i quite like this hotel. The gym is good too. Has 2 treadmills, an elliptical machine, cable/row shoulder machine, glute machine, chest press & smith bar. all from lifefitness brand. well anyway, i enjoyed my stay despite the crowdedness of the hotel.
            Reviewed August 11, 2018
            Dear Michelle, Thank you for taking the time to provide us with such positive feedback after your recent stay with us. We are delighted to know how much you enjoyed our unbeatable location and services. It was a pleasure to welcome you to our hotel and we very much hope that we will be able to welcome you back once again in the near future. Best Regards, Azlina Kassim Guest Experience Manager
            Responded August 13, 2018
            Melia Kuala Lumpur
            8.0
            Excellent
            Rozita from Singapore
            Family with teens
            The Level Room
            Stayed 2 nights in August 2018
            Always my 1st Choice when I am around Bukit Bintang area... Thumbs Up!”
            Not my 1st time staying in Melia, KL and love staying @ The Level. Thanks to Ina for her warm and friendly disposition. Not forgetting Encik Hassan for recognising me the moment I stepped into the Lobby. Other staff and security personnel are also awesome. Nevertheless, location very strategic but if you are driving, you will face with traffic jam along Bukit Bintang at all time. Shopping Malls, Restaurant and Entertainment Centres are all walking distance..... I will be back soon.... as always.
            Reviewed August 06, 2018
            Dear Rozita, Thank you for taking the time to provide us with such positive feedback after your recent stay with us. We are delighted to know how much you enjoyed our unbeatable location and services especially from our team member Ina and Hassan at concierge. It was a pleasure to welcome you to our hotel and we very much hope that we will be able to welcome you back once again in the near future. Best Regards, Azlina Kassim Guest Experience Manager
            Responded August 06, 2018
            Melia Kuala Lumpur
            8.0
            Excellent
            Syed from Bangladesh
            Business traveler
            Melia Guestroom
            Stayed 3 nights in July 2018
            A short business trip.”
            It is in a very nice located place, very close to the shopping mall and the happening place of Bukith Bintang, the night fod street is also in a walking distance, over all it is a good place to stay within a good price...
            Reviewed August 03, 2018
            Dear Syed, Thank you for taking the time to provide us with such positive feedback after your recent stay with us. We are delighted to know how much you enjoyed our unbeatable location. It was a pleasure to welcome you to our hotel and we very much hope that we will be able to welcome you back once again in the near future. Azlina Kassim/ Guest Experience Manager
            Responded August 03, 2018
            Melia Kuala Lumpur
            10.0
            Exceptional
            Muhammad from Singapore
            Solo traveler
            Melia Guestroom
            Stayed 2 nights in July 2018
            Very classy and comfortable hotel”
            I love the room i check in the last i was here. Love the bathub. The KLCC view and also the friendly staff. I would always love to comeback to this hotel again for the same room 1703. Thank you for making my staff a memorable ones. 💙
            Reviewed July 31, 2018
            Dear Muhammad, Thank you for taking the time to provide us with such positive feedback after your recent stay with us. We are delighted to know how much you enjoyed our unbeatable location and services. It was a pleasure to welcome you to our hotel and we very much hope that we will be able to welcome you back once again in the near future. Best Regards, Azlina Kassim Guest Experience Manager
            Responded August 01, 2018
            Melia Kuala Lumpur
            8.8
            Excellent
            June from Singapore
            Couple
            Melia Guestroom
            Stayed 2 nights in July 2018
            Perfect!”
            Location was great, just right opposite of Berjaya Times Square. Had a nice city view of the mall. Toilet was clean and big. Breakfast were great, I love the sambal chilli! One thing though, one of the lift doors seems faulty. Nonetheless, will be back again! Thank you Melia ;)
            Reviewed July 25, 2018
            Dear June, Thank you for your review in Agoda.com. We appreciate the time you spent to share your experience with us.It's great to hear that you found the location of the hotel great and that you enjoyed the view from the room and the food in the restaurant. For sure your feedback will be shared with the team and we look forward to welcoming you back again soon. Kind Regards, Ezequiel Aldana Director of Operations.
            Responded July 30, 2018
            Melia Kuala Lumpur
            8.0
            Excellent
            Jesica from Indonesia
            Family with teens
            Melia Guestroom
            Stayed 2 nights in June 2018
            Great location!”
            What I love the most from this hotel is their perfect location! It is just across Berjaya Time Square and walking distance to other malls like BB Plaza, Sungei Wang, Lot10, Pavilion, and Fahrenheit. Melia is always my first choice if I go to Kuala Lumpur. And thanks to the kind staffs, my stay is always great! :)
            Reviewed July 09, 2018
            Dear Jesica, Thank you for taking your time to write us a review on Agoda.com. We appreciate your feedback. We are glad that you have found the excellent location of the hotel suitable for your travel needs and we are glad that our staff met your expectations too. We wish you well and we look forward to welcoming you back for an even better experience. Warm Regards Ezequiel Aldana Director of Operations
            Responded July 10, 2018
            Melia Kuala Lumpur
            8.4
            Excellent
            A from Bangladesh
            Business traveler
            Melia Guestroom
            Stayed 1 night in December 2017
            Nice and clean”
            When I reached the hotel at around 9 am, the reception staff told me politely to wait for a while. By 10 am they provided me with the room. I earlier stayed at this hotel in 2015 and this time also found it comfortable, clean. Room was spacious with modern amenities, staffs were cordial and helpful. And if you consider the location then I would tell that this is much better than the other hotels of Jalan Bukit Bintang. You will find the sky train station just adjacent to the hotel, you can go anywhere easily and it's quite too.
            Reviewed July 06, 2018
            Dear JeanBaptiste: Thank you for taking your time to write this review, the whole team and I are very happy to hear that you found the hotel confortable and we managed to make your stay memorable. Also, thank you for your feedback regarding early check in. We look forward to welcoming you back again in the near future. Kind regards, Ezequiel Aldana Director of Operations
            Responded July 07, 2018
            Melia Kuala Lumpur
            12345
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            Melia Kuala Lumpur
            |Excellent 8.0
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            • Exceptional location
            • Pavilion Kuala Lumpur
            • Imbi Monorail Station is within 0.09 km