2015

Melia Kuala Lumpur

16, Jalan Imbi, Bukit Bintang, Kuala Lumpur, Malaysia, 55100 - View on map
Very good7.9
Based on6620reviews
Melia Kuala Lumpur
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Balcony/terrace
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9.0 Excellent location
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9.0Location

  • Close to public transportation

  • Free Wi-Fi in all rooms

  • Room service [24-hour]

  • Bar

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Nearest essentials

  • Airports
    • 17 km
    • Subang Airport (SZB) - Kuala Lumpur
    • 18 km
    • Sultan Abdul Aziz Shah Airport (SZB) - Kuala Lumpur
  • Bus and rail stations
    • 80 m
    • Imbi Monorail Station
    • 350 m
    • Bukit Bintang Monorail Station
  • Hospital or clinic
    • 750 m
    • Tung Shin Hospital
  • Pharmacy
    • 90 m
    • Guardian
  • Convenience store
    • 50 m
    • 7 Eleven
  • Cash withdrawal
    • 60 m
    • ATM

More about Melia Kuala Lumpur

An overview

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Verified traveler reviews

Agoda Reviews (6620)
Booking.com Reviews (1155)

7.6

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Very good
based on 6620 reviews
  • Cleanliness 7.8
  • Facilities 7.8
  • Location 9.0
  • Room comfort and quality 7.8
  • Service 7.8
  • Value for money 7.7
Very good
based on 1016 reviews
  • Cleanliness 7.5
  • Facilities 7.8
  • Location 8.6
  • Room comfort and quality 7.3
  • Service 7.4
  • Value for money 7.4
Very good
based on 2368 reviews
  • Cleanliness 7.9
  • Facilities 7.9
  • Location 9.0
  • Room comfort and quality 7.9
  • Service 7.8
  • Value for money 7.8
Very good
based on 774 reviews
  • Cleanliness 7.9
  • Facilities 8.0
  • Location 9.1
  • Room comfort and quality 7.7
  • Service 7.8
  • Value for money 7.7
Very good
based on 1138 reviews
  • Cleanliness 7.9
  • Facilities 7.2
  • Location 9.0
  • Room comfort and quality 7.9
  • Service 7.8
  • Value for money 7.7
Very good
based on 706 reviews
  • Cleanliness 7.8
  • Facilities 7.4
  • Location 9.1
  • Room comfort and quality 7.7
  • Service 7.8
  • Value for money 7.6
Excellent
based on 618 reviews
  • Cleanliness 8.0
  • Facilities 8.4
  • Location 9.0
  • Room comfort and quality 7.9
  • Service 7.9
  • Value for money 7.9
Provided by verified guests of Agoda
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  • Melia Guestroom
  • Premium Guestroom
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9.6
Reduan from Singapore
Family with teens
Melia Guestroom
Stayed 1 night in May 2017
Best trip with teenagers”
It was clean and cozy. Food is very good. My teenage children love the location. We all could do things on our own. Excellent trip to KL
Reviewed May 15, 2017
Thank you for taking the time to provide us with such positive feedback after your recent stay with us. We are delighted to know how much you enjoyed our unbeatable location and services. It was a pleasure to welcome you to our hotel and we very much hope that we will be able to welcome you back once again in the near future. Best Regards, Azlina Kassim Guest Experience Manager
Responded May 15, 2017
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Melia Kuala Lumpur
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10.0
Nur from Singapore
Couple
Premium Guestroom
Stayed 4 nights in May 2017
More than a four star hotel”
upon our check in, we were greeted by Ms Anisa. she was very kind, warm and welcoming. The staff there always greeted us with a smile from the front desk to the housekeeping even the bellboy and the technician. check in was a breeze, breakfast was awesome with a whole lot of spread and never ending buffet. Eventhough we had to change our room because of a tiny fault caused by the aircon, Melia still deserve our five star rating. As hotel is under renovation some facilities we werent able to use. overall Melia deserves two thumbs up👍👍
Reviewed May 12, 2017
Thank you for taking the time to provide us with such positive feedback after your recent stay with us. We are delighted to know how much you enjoyed our unbeatable location and services. It was a pleasure to welcome you to our hotel and we very much hope that we will be able to welcome you back once again in the near future. Best Regards, Azlina Kassim Guest Experience Manager
Responded May 15, 2017
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Melia Kuala Lumpur
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8.4
Nur from Singapore
Family with teens
Melia Guestroom
Stayed 3 nights in April 2017
Average”
It was the peak season and i guess the staffs were too busy. Hotel room has no bathrobes and no slippers till we had to ask for it. Room cleaning service was slow too. Breakfast was good though.
Reviewed May 11, 2017
Thank you again, for your honest feedback. please rest assured that the constructive measures will be channelled to the respective department concerned and higher management for speedy improvement so that our valued guests can enjoy only the highest level of hospitality. We understand that we have a lot of area for improvements therefore we thank you once again for sharing these feedbacks with us as we value our guests' feedbacks profoundly. Best Regards, Azlina Kassim Guest Experience Manager
Responded May 15, 2017
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Melia Kuala Lumpur
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8.4
Bambang from Indonesia
Family with young children
Melia Guestroom
Stayed 6 nights in April 2017
A very good hotel”
I've been to KL often, I got this hotel from Agoda's secret deal, and the price that I've got relatively cheap for a 4 star hotel. Location is near to perfect, had to walk for 5-10 minutes to Bukit Bintang or Pavilion, but there's monorail station in the front of hotel. Their staff very helpful, I was travel with my 3 yo daughter which means I had to bring stroller to every where, they will help me to bring any of my luggage without being asked first, a very good initiative. Breakfast and cleanliness is excellent, but unfortunately when I stayed on this hotel, the swimming pool was under renovation, otherwise my kid will be very happy to be able to swim and play there.
Reviewed May 04, 2017
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9.6
Kamarudin from Singapore
Group
Melia Guestroom
Stayed 2 nights in April 2017
Exceptional”
Great location with great service!
Reviewed May 04, 2017
Thank you for taking the time to provide us with such positive feedback after your recent stay with us. We are delighted to know how much you enjoyed our unbeatable location and services. It was a pleasure to welcome you to our hotel and we very much hope that we will be able to welcome you back once again in the near future. Best Regards, Azlina Kassim Guest Experience Manager
Responded May 04, 2017
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Melia Kuala Lumpur
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10.0
Ivan from Singapore
Business traveler
Melia Guestroom
Stayed 3 nights in April 2017
Perfect ”
Everything perfect
Reviewed May 03, 2017
Thank you for taking the time to provide us with such positive feedback after your recent stay with us. We are delighted to know how much you enjoyed your stay with us. It was a pleasure to welcome you to our hotel and we very much hope that we will be able to welcome you back once again in the near future. Best Regards, Azlina Kassim Guest Experience Manager
Responded May 04, 2017
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Melia Kuala Lumpur
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9.6
FADLY from Brunei Darussalam
Family with young children
Melia Guestroom
Stayed 2 nights in April 2017
Large modern room ”
Pros: Large room can fit extra bed Clean Modern renovated room Porter Bellboy good help with luggages and baby stroller so welldone. They even told me a ramp will be install soon. Cons: Slow check in (not sure why) Room request with extra bed takes long time to set up..1st - already inform via Agoda in advance 2nd During check in, extra bed not set up yet 3rd After check in, wait 20minutes no one set any yet which I have to call reception again 4th Again keep waiting 5th Go out of the room and found housekeeeping guy 6th Housekeeping guy finally set up extra bed So wasting about 45minutes waiting in the room just for extra bed. Other than that, I'm happy to stay again because of the hotel location just next to Berjaya Times Square, around 10mins walk to Pavilion shopping mall, near to Low Yat Plaza plus a big clean modern room. Big advantage, easy to request a Grab or Uber from this hotel.
Reviewed May 03, 2017
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9.2
Daryl from New Zealand
Business traveler
Melia Guestroom
Stayed 3 nights in April 2017
Very pleasant mid range hotel”
Excellent, comfortable clean mid range hotel right on Times Square - 5 minutes walk to the high end shops and restaurants / bars of Bukit Bintang. Refurbished room was comfortable, well fitted out, spotlessly clean with sufficient amenities. Staffer helpful, courteous and did their best to cope with the ongoing renovation program. Good value for money.
Reviewed May 03, 2017
Thank you for taking the time to provide us with such positive feedback after your recent stay with us. We are delighted to know how much you enjoyed our unbeatable location and services. It was a pleasure to welcome you to our hotel and we very much hope that we will be able to welcome you back once again in the near future. Best Regards, Azlina Kassim Guest Experience Manager
Responded May 04, 2017
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Melia Kuala Lumpur
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8.4
NURINDA from Singapore
Family with young children
Melia Guestroom
Stayed 2 nights in April 2017
Great location never a disappointment”
Second stay here, great location,only minus point is that the Swimming pool was on renovation and we no bath tub in the room, so the kids were a bit disappointed but other than everything else was great
Reviewed May 02, 2017
Dear Ms Nurinda, Thank you for taking the time to provide us with such positive feedback after your recent stay with us. We are delighted to know how much you enjoyed our unbeatable location and services. It was a pleasure to welcome you to our hotel and we very much hope that we will be able to welcome you back once again in the near future. Best Regards, Azlina Kassim Guest Experience Manager
Responded May 08, 2017
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Melia Kuala Lumpur
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8.8
Soerya from Indonesia
Couple
Melia Guestroom
Stayed 2 nights in April 2017
Just renovated, the location great except for the traffic jam”
The hotel is just renovated, so still new, the design is also nice and the room size is big. Got some problem with the air conditioning, it's to noisy even if you set it at lowest fan. The location is near to LRT Imbi station and the opposite road have big shopping centre (Berjaya Times Square) and also near to bukit bintang area and plaza low yat. The cons, the location got heavy traffic jam.
Reviewed May 02, 2017
Thank you for taking the time to provide us with such positive feedback after your recent stay with us. We are delighted to know how much you enjoyed our unbeatable location and services. We take note on your comment about our air conditioning in the rooms. Please rest assured that the constructive measures will be channeled to the respective department concerned and higher management for speedy improvement so that our valued guests can enjoy only the highest level of hospitality. We look forward to the opportunity to welcome you back in the near future. Best Regards, Azlina Kassim Guest Experience Manager
Responded May 08, 2017
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Melia Kuala Lumpur
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