Melia Kuala Lumpur
Free Wi-Fi

Melia Kuala Lumpur

16, Jalan Imbi, Bukit Bintang, Kuala Lumpur, Malaysia, 55100
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Melia Guestroom - Bed Melia Kuala Lumpur
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    Lobby Melia Kuala Lumpur
    Lobby Melia Kuala Lumpur
    Swimming pool [outdoor] Melia Kuala Lumpur
    Melia Guestroom - Bed Melia Kuala Lumpur
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    Exterior view Melia Kuala Lumpur

    Melia Kuala Lumpur Reviews

    8.1
    Excellent
    /10
    (8832 reviews)See what guests said
    8.8
    Excellent

    "Great Place to stay for shopping."

    MUHAMMAD

    -

    December 20, 2018

    8.1
    Excellent cleanliness
    Recommended by 94% of guests

    Things you’ll love about Melia Kuala Lumpur

    Things you'll love

    • 70 meters to public transportation

    • Airport transfer

    • Located in heart of Kuala Lumpur

    • Free Wi-Fi in all rooms!

    Exceptional
    Location
    9.0
    See map
    Exceptional location - Inside city center
    Popular neighborhood
    Popular
    Nearby
  • Pavilion Kuala Lumpur720 m
  • Aquaria KLCC1.17 km
  • Petaling Street1.37 km
  • Kuala Lumpur City Centre (KLCC)1.48 km
  • Sri Maha Mariamman Temple1.54 km
  • Suria KLCC1.57 km
  • Petronas Twin Towers1.67 km
  • Thean Hou Temple3.45 km
  • Mid Valley Mega Mall4.57 km
  • Batu Caves11.33 km
  • This property is in high demand!

    Booked 14 times since yesterday

    Value for money7.9
    Distance to city center1. Km
    Location rating9.0
    Nearest airportSultan Abdul Aziz Shah Airport (SZB)
    Distance to airport17.4 km

    Rooms available at Melia Kuala Lumpur

    7.8
    Very good
    Room comfort & quality
    Club Room with Executive Lounge Access (3 Adults)
    Club Room with Executive Lounge Access (3 Adults)
    ...
    • Room size: 32 m²/344 ft²
    • Shower and bathtub
    • 1 king bed or 2 single beds
    Enter dates to see prices
    Club Room with Executive Lounge Access (2 Adults + 1 Child)
    Club Room with Executive Lounge Access (2 Adults + 1 Child)
    ...
    • Room size: 32 m²/344 ft²
    • Shower and bathtub
    • 2 single beds or 1 king bed
    Enter dates to see prices
    One Bedroom Suite
    One Bedroom Suite
    ...
    • Room size: 62 m²/667 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    The Level Room
    The Level Room
    ...
    • Room size: 32 m²/344 ft²
    • City view
    • 2 single beds or 1 double b...
    Enter dates to see prices
    Premium Guestroom
    Premium Guestroom
    ...
    • Room size: 32 m²/344 ft²
    • City view
    • 2 single beds or 1 double b...
    Enter dates to see prices
    Melia Guestroom
    Melia Guestroom
    ...
    • Room size: 32 m²/344 ft²
    • City view
    • 2 single beds or 1 double b...
    Enter dates to see prices
    Premium Room (2 Adults + 1 Child)
    Premium Room (2 Adults + 1 Child)
    ...
    • Room size: 32 m²/344 ft²
    • Shower
    • 2 single beds or 1 king bed
    Enter dates to see prices
    Melia Room (2 Adults + 1 Child)
    Melia Room (2 Adults + 1 Child)
    ...
    • Room size: 32 m²/344 ft²
    • Shower
    • 1 king bed or 2 single beds
    Enter dates to see prices
    Family Room
    Family Room
    ...
    • Room size: 53 m²/570 ft²
    • Shower
    • 1 double bed and 1 queen be...
    Enter dates to see prices
    Melia Room 3 Adults
    Melia Room 3 Adults
    ...
    • Shower
    • 1 king bed or 2 single beds
    Enter dates to see prices
    Have a question for Melia Kuala Lumpur?

    What people love about Melia Kuala Lumpur

    • 7.2
      Very good
      Cleanliness

      "This is a clean and nice hotel."

      Kelvin

      |

      January 2, 2019

    • 9.2
      Exceptional
      Location

      "Nice place in a good location"

      Ahmed

      |

      January 13, 2019

    • 6.4
      Good
      Cleanliness

      "Hotel is refurbished and clean."

      Phee S.

      |

      December 17, 2018

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    More about Melia Kuala Lumpur

    More about Melia Kuala Lumpur

    10.0
    Exceptional

    "(Opposite Berjaya Times Square and walking distance to Pavil..."

    Nur Z.

    |

    December 29, 2018

    Read more reviews

    An overview

    Show less

    What they offer

    9.6
    Exceptional

    "Breakfast spread was satisfactory."

    Joo W.

    |

    December 28, 2018

    Read more reviews
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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show less

    What to eat nearby

    American cuisine
    American cuisine
    Big Apple Restaurant
    40 m American, Asian, International
    Fuel Shack Signature
    150 m American, Fast food, Pizza
    Vivo American Pizza & Panini, Berjaya Times Square, Kuala Lumpur
    150 m American, Italian, Pizza
    Asian cuisine
    Asian cuisine
    Absolute Thai
    30 m Asian, Thai, Vegetarian
    Overseas Restaurant
    60 m Asian, Chinese, Malaysian
    Southgate paparich
    60 m Asian, Malaysian
    Chinese cuisine
    Chinese cuisine
    Dynasty Dragon Seafood Restaurant
    100 m Chinese, Seafood
    Restoran Venny
    150 m Chinese
    Madras Lane Curry Laksa
    170 m Chinese

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show more

    Property's guest policies

    Show less

    Some helpful facts

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    Announcements

    From September 1st, 2017, as per Government of Malaysia requirements, hotel guests who are not Malaysian citizens or long-term/permanent residents of Malaysia will be levied a tourism tax of RM 10.00 per room per night stay. Please note these changes in tax structure will result in revised taxes being charged and will be payable additionally during check out.

    Reviews of Melia Kuala Lumpur from real guests

    Provided by verified guests of Agoda
    Agoda Reviews (8832)Booking.com Reviews (1751)
    8.1
    /
    10
    Cleanliness8.1
    Facilities8.1
    Location9.0
    Room comfort and quality7.8
    Service7.9
    Value for money7.9
    All languages
    All guests (8832)
    All room types

    Show reviews that mention 

    Showing 7280 verified guest comments
    12345
    9.2
    Exceptional
    Hafiza from Singapore
    Solo traveler
    Melia Guestroom
    Stayed 1 night in April 2019

    Recommended ”

    Love the breakfast spread! Delicious and freshly made Rooms were clean and tidy However the swimming pool area has alot of mosquitoes maybe can do defogging or check for breeding ground cause i sat there for 15 mins and had a few mozzy bites already.

    Reviewed May 07, 2019

    Dear Hafiza, We are delighted to know how much you enjoyed our services. With regards of swimming pool, please rest assured that the constructive measures will be channeled to the respective department concerned and higher management for speedy improvement so that our valued guests can enjoy only the highest level of hospitality It was a pleasure to welcome you to our hotel and we very much hope that we will be able to welcome you back once again in the near future. Azlina Kassim Guest Experience Manager

    Responded May 08, 2019
    Melia Kuala Lumpur
    8.8
    Excellent
    Si from Singapore
    Family with teens
    Melia Guestroom
    Stayed 1 night in April 2019

    Very close to Berjaya and other bus terminal to SG”

    First time staying and love its convenient location. Huge room. Would consider coming back to stay. Friendly staff.

    Reviewed May 20, 2019

    Dear Si, Thank you for taking the time to provide us with such positive feedback after your recent stay with us. We are delighted to know how much you enjoyed our unbeatable location and services. It was a pleasure to welcome you to our hotel and we very much hope that we will be able to welcome you back once again in the near future. Azlina Kassim/ Guest Experience Manager

    Responded May 24, 2019
    Melia Kuala Lumpur
    7.2
    Very good
    Kelvin from Singapore
    Couple
    Melia Guestroom
    Stayed 1 night in May 2019

    A very nice hotel”

    Hotel is nice and clean and right in the middle of Bukit Bintang…easy access to all the amenities. Opposite Berjaya Times Square. Easily one of the best hotels in this area.

    Reviewed May 21, 2019

    Dear Kelvin, Thank you for taking the time to provide us with such positive feedback after your recent stay with us. We are delighted to know how much you enjoyed our unbeatable location and services. It was a pleasure to welcome you to our hotel and we very much hope that we will be able to welcome you back once again in the near future. Azlina Kassim/ Guest Experience Manager

    Responded May 24, 2019
    Melia Kuala Lumpur
    7.2
    Very good
    Kelvin from Singapore
    Couple
    Melia Guestroom
    Stayed 1 night in May 2019

    A very nice hotel”

    Hotel is nice and clean and right in the middle of Bukit Bintang…easy access to all the amenities. Opposite Berjaya Times Square. Easily one of the best hotels in this area.

    Reviewed May 21, 2019

    Dear Kelvin, Thank you for taking the time to provide us with such positive feedback after your recent stay with us. We are delighted to know how much you enjoyed our unbeatable location and services. It was a pleasure to welcome you to our hotel and we very much hope that we will be able to welcome you back once again in the near future. Azlina Kassim/ Guest Experience Manager

    Responded May 24, 2019
    Melia Kuala Lumpur
    10.0
    Exceptional
    Frank from Australia
    Couple
    Premium Guestroom
    Stayed 4 nights in May 2019

    Central Location”

    Within walking distance of many attractions. The internal tour desk was good value and went on 2 tours. 711 store next door.

    Reviewed May 18, 2019

    Dear Frank, Thank you for taking the time to provide us with such positive feedback after your recent stay with us. We are delighted to know how much you enjoyed our unbeatable location. It was a pleasure to welcome you to our hotel and we very much hope that we will be able to welcome you back once again in the near future. Azlina Kassim/ Guest Experience Manager

    Responded May 24, 2019
    Melia Kuala Lumpur
    8.4
    Excellent
    Elizabeth from Australia
    Family with teens
    Melia Guestroom
    Stayed 3 nights in April 2019

    Conveniently located hotel”

    Great location close to pubic transport. Breakfast had something for everyone, which is a feat given the variety of pale people who stay there. Lifts were too busy at peak times with only 2 of 4 being used. Bedroom reading lights could be improved. Overall good hotel, quiet, close to shops food and transport.

    Reviewed April 22, 2019

    Dear Elizabeth, We are delighted to know how much you enjoyed our unbeatable location and services. With regards of the lift, kindly to be inform that we in midst of upgrading our lift in order our guest get the only highest level of hospitality. We look forward to see you again in near future. Azlina Kassim/ Guest Experience Manager

    Responded April 24, 2019
    Melia Kuala Lumpur
    8.8
    Excellent
    Syawal from Singapore
    Couple
    Melia Guestroom
    Stayed 2 nights in April 2019

    Wrong room given”

    Place was good but had hard time sleeping as we end up being in a smoking room with 2 single beds rather that the double bed as requested. Recep says all room were already fully booked so we had no choice but to use the room for the 2 nights.. Didnt even realised that room we had was a connected room so we could hear our next door neighbour talking at night.

    Reviewed April 22, 2019

    Dear Syawal, First of all we would like to apologize for all the misunderstandings that could have occurred during your stay. Melia Kuala Lumpur team works very hard every day in order to provide our guest with the best service and experience. Please rest assured that the constructive measures will be channeled to the respective department concerned and higher management for speedy improvement so that our valued guests can enjoy only the highest level of hospitality. Look forward to see you again in near future. Azlina Kassim/ Guest Experience Manager

    Responded April 22, 2019
    Melia Kuala Lumpur
    10.0
    Exceptional
    RAIHANA from Malaysia
    Group
    Melia Guestroom
    Stayed 2 nights in April 2019

    Amazing place”

    The check-in was fast and the welcoming staff really nice and helpful. The location is amazing just in front of a shopping center. The room is modern, clean and the towel is huge! Love it so much, everything is great!

    Reviewed April 15, 2019

    Dear Raihana, Thank you for taking the time to provide us with such positive feedback after your recent stay with us. We are delighted to know how much you enjoyed our unbeatable location and services. It was a pleasure to welcome you to our hotel and we very much hope that we will be able to welcome you back once again in the near future. Azlina KAssim/ Guest Experience Manager

    Responded April 15, 2019
    Melia Kuala Lumpur
    8.4
    Excellent
    lim from Malaysia
    Business traveler
    Melia Guestroom
    Stayed 1 night in April 2019

    Their front lines staff are very unfriendly ”

    One of the female staff were very unpleasant to help us on check in process. She looks very unhappy and annoying me, all the way with her “black face”. Btw, only her provide the bad service as Other people were very polite and always very welcome us.

    Reviewed April 14, 2019

    Dear Lim, First of all we would like to apologize for all the misunderstandings that could have occurred during your arrival experience. Melia Kuala Lumpur team works very hard every day in order to provide our guest with the best service and experience as we consider this variance that you encountered an unusual exception. The company itself do spare neither expense nor effort to motivate and teach the staff about how to fulfill our guests’ expectations in order to offer an excellent service as the Culture of Service is one of the pillars of Melia Hotels International. We look forward for you visiting us again so you can truly experience our genuine and competent service. Azlina Kassim/ Guest Experience Manager

    Responded April 15, 2019
    Melia Kuala Lumpur
    8.4
    Excellent
    Suhaili from Singapore
    Couple
    Melia Guestroom
    Stayed 3 nights in April 2019

    Great!!”

    Smooth check in. Staff are friendly. Room was super comfy, aircon super shiok!!! Breakfast nice. Location is a win!! Lastly, mum was super duper happy as she kept taking selfies wherever she go!!! Hahaha

    Reviewed April 11, 2019

    Dear Suhaili , Thank you for taking the time to provide us with such positive feedback after your recent stay with us. We are delighted to know how much you enjoyed our unbeatable location and services. It was a pleasure to welcome you to our hotel and we very much hope that we will be able to welcome you back once again in the near future. Azlina Kassim/ Guest Experience Manager

    Responded April 11, 2019
    Melia Kuala Lumpur
    9.2
    Exceptional
    Tahir from Malaysia
    Family with young children
    Melia Guestroom
    Stayed 1 night in March 2019

    Exceptional”

    Location Yes! This is located int he heart of the Kuala Lumpur city center, Easy access to tramp station and everything is just on walking distance. Food, Mall and main street bukit bintang. (city view side is much better option to stay. Facilities This i would rate a complete package in terms of facilities, lift are bit old but work ok, quite upset to see the swimming pool condition and floor, finality need improvement. Staff was excellent, One think bothered me a lost was parking i do understand that its hard to have free parking within city center but they have charged rm6 per entry which is not good. other places they charge per day either rm6 or rm10. Room & Breakfast The room was big and Clean equipped with all the facilities you can expect, Room service was prompt and they responded every time professionally. Breakfast was Delicious and worth spending time to get that all :P. they have many options.

    Reviewed March 25, 2019

    Dear Tahir, Thank you for taking the time to provide us with such positive feedback after your recent stay with us. We are delighted to know how much you enjoyed our unbeatable location and services. It was a pleasure to welcome you to our hotel and we very much hope that we will be able to welcome you back once again in the near future. Azlina Kassim/ Guest Experience Manager

    Responded March 25, 2019
    Melia Kuala Lumpur
    10.0
    Exceptional
    siew from Singapore
    Group
    Melia Guestroom
    Stayed 1 night in October 2018

    Comfortable, value for money and convenient! ”

    Just opposite Berjaya Times Square so it's convenient if you are taking a bus to/fro Singapore. Hotel is clean and beds are comfortable! Price is reasonable as well. My second stay and will definitely recommend hotel! Just note that the carpark is a little small and cram so be extra careful!

    Reviewed April 29, 2019

    Dear siew, Thank you for taking the time to provide us with such positive feedback after your recent stay with us. We are delighted to know how much you enjoyed our unbeatable location and services. It was a pleasure to welcome you to our hotel and we very much hope that we will be able to welcome you back once again in the near future. Azlina Kassim/ Guest Experience Manager

    Responded April 30, 2019
    Melia Kuala Lumpur
    9.6
    Exceptional
    Alan from Singapore
    Solo traveler
    Melia Guestroom
    Stayed 3 nights in February 2019

    Renovated Hotel”

    Compared to the older Melia, the newly renovated Melia is much better. It is opposite the Berjaya Times Square, therefore, there is no issue on food or shopping. Travelers from or to Singapore has an optional to get picked or alight in front of the Berjaya Times Square. This makes Melia a good location rather than traveling to Terminal Bersepadu which is too far. Personally i like to pool, during my stay. It is quiet. If a canopy can go over it, it will be good for those who wants to get shielded from the sun.

    Reviewed February 11, 2019

    Dear Alan, Thank you for taking the time to provide us with such positive feedback after your recent stay with us. We are delighted to know how much you enjoyed our unbeatable location and services. It was a pleasure to welcome you to our hotel and we very much hope that we will be able to welcome you back once again in the near future. Azlina Kassim/ Guest Experience Manager

    Responded February 12, 2019
    Melia Kuala Lumpur
    8.4
    Excellent
    shanil from Malaysia
    Couple
    Melia Guestroom
    Stayed 1 night in December 2018

    reservation department needs to be better”

    We reached there at about 5pm, but were told that we could only get a room at 7pm. which is ridiculous. So we asked to speak to the duty Manager. Young man by the name of Joshua or Josheryl. Who was very frank about what happened, there was overbooking and apologised. But he managed to upgrade us and got us a room within half an hour. Otherwise the hotel was very nice. Central location. nearby Berjaya times square. Lots of eateries nearby. Staff were all very nice. Breakfast buffet adequate. Pool a bit small. If you live near KL and are going to stay here for whatever reason, bring a small car. the underground parking entrance is very narrow. I saw a few large cars there so not impossible but its difficult. They charge for parking which i thoughtt was unfair, guests staying at the hotel should be given free parking. it was subsidized i think, but it should be free. Would i stay again yes, but next time i will take the kommuter as the station is right outside the hotel.

    Reviewed January 02, 2019

    Dear shanil, First of all we would like to apologize for all the inconvenience that could have occurred during your arrival. Melia Kuala Lumpur team works very hard every day in order to provide our guest with the best service. We appreciate that special mention of our associates in the Melia KL. Rest assured, due recognition will be extended for their exemplary service by your favorable comments and waits in welcoming your return very soon. Azlina Kassim/ Guest Experience Manager

    Responded January 03, 2019
    Melia Kuala Lumpur
    8.4
    Excellent
    Nurazurah from Singapore
    Family with teens
    Melia Guestroom
    Stayed 3 nights in December 2018

    return guest 😊”

    impress with housekeeping MR Tuhin... tq fr the awesome service Sir!... keep up the great service Meliá staff... ever since after renovation service staff tip top... and thank you fr not making me regret of choosing to return and stay at Meliá again.. and it gonna be a permanent choice without hesitation... Thank YOu Meliá & staff for making our stay a pleasant stay frm check in till check out!...

    Reviewed December 17, 2018

    Dear Nurazurah, We are delighted that you and your family have had wonderful stay with us and we appreciate that special mention of our associates in the Melia KL. Rest assured, due recognition will be extended for their exemplary service by your favourable comments and waits in welcoming your return very soon. Hence please visit our website and book directly for great promotional offers and we thank for the support and in choosing Melia KL for your stay. Azlina Kassim/ Guest Experience Manager

    Responded December 17, 2018
    Melia Kuala Lumpur
    10.0
    Exceptional
    KOAY from Malaysia
    Business traveler
    Melia Guestroom
    Stayed 1 night in May 2019

    NICE ENVIROMENT”

    nice place and clean value for money

    Reviewed May 18, 2019

    Dear Koay, Thank you for taking the time to provide us with such positive feedback after your recent stay with us. It was a pleasure to welcome you to our hotel and we very much hope that we will be able to welcome you back once again in the near future. Azlina Kassim/ Guest Experience Manager

    Responded May 24, 2019
    Melia Kuala Lumpur
    4.4
    James from Singapore
    Couple
    Melia Guestroom
    Stayed 2 nights in May 2019

    Room 407 . Check in 09 may 19 check out 11 may 19”

    Wanted to make wife happily for her birthday in the end make her so angry with this issue. Hotel booked by agoda.com During hotel selection we chosen 1 room for 2 paxs but when we happily come down for breakfast then we know on our confirmation shown is 1 room 1 breakfast included. I also have fault for overlooking at the confirmation. After checking with hotel counter they keep saying is not their problem. This hotel is not sincerely enough to solve this problem maybe can give us a special rate breakfast or give us another FOC breakfast. Paying RM 50 for an unhappiness breakfast and cold food and does not taste good too. Hotel room aircon not cold, hotel rundown. Unable to access to level 18 lounge because we book normal guestroom. Are we paying cheap rate price . Per room rate is $90 per night . Only booking level room can access to lounge . At my point of view is as long as is hotel guest should be able to access . Double standard . So unfair

    Reviewed May 10, 2019

    Dear James, We understand your frustration, and I sincerely apologize for any inconvenience we have caused you during your stay. In specific, we have taken note of the comments you made about your breakfast experience and access to our Level Lounge area. At Melia KL, customer satisfaction is something that we take very seriously and would never compromise under any circumstances. Please understand that our company has strict procedures which is we always followed and we apply to all our guest. For the extra breakfast is chargeable base on the booking that channel that you booked. The reservation is done just with one breakfast, that is why we had to charge the second breakfast. For the access of the Level lounge, kindly to be inform that the Exclusive Lounge applies to clients who aid for the Level Rooms only. We value your support and hope to maintain you as a customer for many years to come. Azlina Kassim/ Guest Experience Manager

    Responded May 24, 2019
    Melia Kuala Lumpur
    10.0
    Exceptional
    ibrahim from Singapore
    Business traveler
    Melia Guestroom
    Stayed 4 nights in April 2019

    Best hotel and best location .”

    If u gonna be in kl then melia is the answer

    Reviewed May 07, 2019

    Dear Ibrahim, Thank you for taking the time to provide us with such positive feedback after your recent stay with us. It was a pleasure to welcome you to our hotel and we very much hope that we will be able to welcome you back once again in the near future. Azlina Kassim Guest Experience Manager

    Responded May 08, 2019
    Melia Kuala Lumpur
    9.6
    Exceptional
    Juriana from Singapore
    Couple
    Melia Guestroom
    Stayed 3 nights in May 2019

    Good location ”

    Good location, clean and friendly staffs.

    Reviewed May 06, 2019

    Dear Juriana, Thank you for taking the time to provide us with such positive feedback after your recent stay with us. We are delighted to know how much you enjoyed our unbeatable location and services. It was a pleasure to welcome you to our hotel and we very much hope that we will be able to welcome you back once again in the near future. Azlina Kassim Guest Experience Manager

    Responded May 08, 2019
    Melia Kuala Lumpur
    10.0
    Exceptional
    Mohammad
    Couple
    Melia Guestroom
    Stayed 3 nights in April 2019

    Exceptional”

    Melia Kuala Lumpur... Very familiar and simply the best at the golden triangle of Kuala Lumpur!!!

    Reviewed April 24, 2019

    Dear Mohammad, Thank you for taking the time to provide us with such positive feedback after your recent stay with us. We are delighted to know how much you enjoyed our unbeatable location and services. It was a pleasure to welcome you to our hotel and we very much hope that we will be able to welcome you back once again in the near future. Azlina Kassim/ Guest Experience Manager

    Responded April 24, 2019
    Melia Kuala Lumpur
    12345
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    Melia Kuala Lumpur
    |Excellent 8.1
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    • Exceptional location
    • Pavilion Kuala Lumpur
    • Imbi Monorail Station is within 0.09 km