Very good 7.9
Based on 6199 reviews

Recent customer comments

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Very good

based on 6199 reviews
  • Cleanliness 7.8
  • Facilities 7.5
  • Location 9.0
  • Room Comfort/Standard 7.8
  • Service 7.7
  • Value for money 7.7
  • Food/Dining 7.5
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Klaus from Austria
Business traveler
Premium Guestroom
Stayed one night in May 2014
Nothing special but nothing to complain
Good location, oposite shopping center, great breakfast
Pleasant stay - fast check in friendly receptionist, room was good and clean. Breakfast buffet with good selection only as mostly in all hotels egg station overwhelmed. Good location convenient right opposite a shopping center and next to monorail.
Reviewed November 12, 2014

Heng from Singapore
Standard Room
Stayed 3 nights in November 2014
Convenient Location, Value for Mony
Location, Price, Staff
The room was big and just a distance walk to Monorail. No proper shelter linkage to the Monorail. Staff was friendly and good follow-up as I requested for slippers. Breakfast variety is limited, should have more choice or more variety daily. Omelette was the best food among all.
Reviewed November 11, 2014

Rose from Singapore
Standard Room
Stayed 2 nights in September 2014
clean room and great location
convenient location, clean and spacious room
The room was clean and spacious. Convenient location with easy access to shopping malls.
Reviewed November 11, 2014

CHAN from Singapore
Business traveler
Standard Room
Stayed one night in November 2014
Almost perfect room
location, food and good service
On the whole, the hotel is very good except that the room carpets are moldy. The air condition temperature too cold and not able to set the temperature (thermostat faulty)
Reviewed November 11, 2014

Loy from Singapore
Standard Room
Stayed 2 nights in November 2014
Worth the money. Hotel room very good
Location very good, staff very friendly helpful
Reviewed November 10, 2014

Man from Malaysia
Standard Room
Stayed 2 nights in November 2014
Good location and clean.
Good location, clean
Reviewed November 10, 2014

Roselyn from Singapore
Family with young children
Standard Room
Stayed one night in November 2014
Room was small but still quite comfortable.
Great location. Value of money.
Overall experience was good. Small room but still comfortable. Unfortunately the shower head at the room was a really turn off. Water pressure too big and it hurts when bath. If not, have to turn the water really small. The location is great! Convenient to go most of the shopping malls.
Reviewed November 09, 2014

LI from Malaysia
Family with older children
Standard Room
Stayed one night in November 2014
Convenient and comfortable stay
Friendly staffs, good location
Check in was taking too much of my time. I always stay at Melia Hotel whenever I go to KL. Each time has to take up 30 minutes time jut to check in. I think this can be improved.
Reviewed November 09, 2014

Vishwaraj from India
Standard Room
Stayed 2 nights in November 2014
worst hotel to stay
Only the security people were nice
Reviewed November 08, 2014

John from Indonesia
Family with young children
Standard Room
Stayed one night in January 2012
strategic location
clodse to bukit bintang and train station
Reviewed November 08, 2014


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