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Excellent8.1
Based on39reviews
Melia Madrid Princesa
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8.3 Excellent location
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8.3Location
  • Close to public transportation

  • Free Wi-Fi in all rooms

  • Bar

  • Elevator

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Nearest essentials

  • Airports
    • 14 km
    • Madrid - Barajas Airport (MAD)
    • 172 km
    • Valladolid International Airport (VLL)
  • Bus and rail stations
    • 60 meters
    • Ventura Rodriguez Metro Station
    • 350 meters
    • Argüelles Metro Station
  • Hospital or clinic
    • 1.3 km
    • Clinica De Nuestra Senora De La Concepcion Urgencias
  • Pharmacy
    • 650 meters
    • Pharmacy
  • Convenience store
    • 3.5 km
    • Multitienda 24 horas 7X24 Convenience Store
  • Cash withdrawal
    • 100 meters
    • ATM

More about Melia Madrid Princesa

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Guest policies

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Please note, when booking more than 9 rooms, different policies and additional supplements may apply.

Verified traveler reviews

Agoda Reviews (39)
Booking.com Reviews (453)

7.3

Filter by traveler type
  • Cleanliness 8.5
  • Facilities 7.3
  • Location 8.3
  • Room comfort and quality 8.3
  • Service 8.4
  • Value for money 7.7
Very good
based on 8 reviews
  • Cleanliness 8.0
  • Facilities 8.0
  • Location 7.8
  • Room comfort and quality 7.4
  • Service 8.0
  • Value for money 7.3
  • Cleanliness 8.4
  • Facilities 6.5
  • Location 8.5
  • Room comfort and quality 8.5
  • Service 8.0
  • Value for money 7.4
Exceptional
based on 3 reviews
  • Cleanliness 10.0
  • Facilities 10.0
  • Location 8.7
  • Room comfort and quality 8.0
  • Service 10.0
  • Value for money 9.3
Very good
based on 1 reviews
  • Cleanliness 8.0
  • Location 6.0
  • Room comfort and quality 8.0
  • Service 8.0
  • Value for money 8.0
Exceptional
based on 5 reviews
  • Cleanliness 9.2
  • Location 9.6
  • Room comfort and quality 9.6
  • Service 9.2
  • Value for money 8.8
Very good
based on 3 reviews
  • Cleanliness 8.0
  • Location 6.7
  • Room comfort and quality 7.3
  • Service 9.3
  • Value for money 8.0
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Room type
  • Standard
  • Supreme View Room
  • Double Hot Deal
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Showing 39 verified reviews
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10.0
Chun from Hong Kong
Couple
Standard
Stayed 1 night in January 2017
Best hotel in madrid ”
check in hotel and got upgrade to suite. my baggages were short shipped by Iberia airline, hotel staffs are really patient to check my baggages and give their best to assist us. they know we feel hunger and tired which they deliver some fruits to our rooms for us . we strongly agreed that they have good customer services. room is nice and clean, the mini bar is so nice .... will come again ...hala madrid
Reviewed May 19, 2017
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10.0
Alessandro from Italy
Solo traveler
Grand Premium
Stayed 1 night in November 2016
Everything great, thanks a lot!”
Great location and service. It has been a very pleasant stay!
Reviewed November 22, 2016
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2.4
Chi from Hong Kong
Couple
Premium Room
Stayed 2 nights in October 2016
No good at all”
* Why I am paying 200 Euro per night only to be told I reserved a premium room but it is only restricted to 2nd floor room where it is noisy, bad smell and dark.
Reviewed October 22, 2016
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4.8
Chi from Hong Kong
Couple
Premium Room
Stayed 2 nights in October 2016
Premium room means you got shuffle to 2nd floor, watch out”
We booked the room two times because in between time we would have to leave the luggage at the hotel so we can travel lightly somewhere. However, in both times, we were told that Premium room means we are restricted to second floor only. The cost of staying at higher floor is 65 Euro extra. They throw a breakfast in and let you drink alcohol from 2pm with no limit. Well, my main purpose of the trip is sightseeing, not getting drunk. Further, it could be Agoda or Melia Hotel that have not stated it clearly that Premium room is only restricted to second floor's room. It is noisy and dark. When we moved in the first day, it was even worse, that we had construction pounding sound upstairs for two hours. Imagine you would like to rest after a long haul airplane flight. Then we told the reception we would like to change the room. They did change our room, but the new room's television was not working. They had to get a technician coming to fix it. After all these fuzz, we lost almost 3 hours. They sent some fruits to apologize for it in the late afternoon, which did not mean much to me. I would like to have a good rest and started my touring. I take this as a pure accident and let it go. However, the treatment of restricting to only second floor's room was annoying. If agoda website had stated this, I most likely would have chosen another hotel for the same money. Location is 10 Euro charges by taxi to Sol, Madrid true city centre. By walking, it takes half an hour there. It is quite inconvenient. Well, after all, we were also misled by the receptions that we can get train ticket to Toledo in the hotel in the day prior departures. But when I asked them at the date we wanted to go at the date, they told us they mean we can go to a tour trip costing about 60 Euro. We ended up going to the train station ourselves, fast train ticket only cost about 8 Euro person.........
Reviewed October 20, 2016
1 traveler found this review helpful. Did you? |
9.2
Thanh from Vietnam
Business traveler
Premium Room
Stayed 1 night in September 2016
Excellent hotel, nice location”
Stay in Madrid for 1 night only, wish to have more time to explore the city great hotel
Reviewed September 22, 2016
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7.7
Hon from Hong Kong
Business traveler
Double Hot Deal
Stayed 2 nights in December 2015
Great location”
Location, clean, staff
Nice stay in the hotel,
Reviewed December 05, 2015
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8.3
Jayram from United States
Couple
Standard
Stayed 2 nights in October 2015
Overrated ”
Breakfast choices in dining room, cleanliness, no third item
Was ok. However no coffee machine in room and a cup of tea through room service, I was told, would be 8 Euro! Also the elevators were very slow with one of the three elevators non operational. The staff were helpful in getting online tickets for the Prado museum.
Reviewed October 07, 2015
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5.7
Shana from Singapore
Business traveler
Supreme View Room
Stayed 4 nights in August 2015
Disappointed, overated. ”
Staff
Disappointed n overrated! Did not even provide complimentary water nor coffee or tea!!! Unacceptable from a 5 star hotel!!!
Reviewed September 05, 2015
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9.0
Liam from United Kingdom
Business traveler
Stayed 2 nights in October 2013
Madrid Culture”
Excellent room, great service and very well located
Reviewed November 12, 2013
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10.0
henry from Philippines
Family with teens
Stayed 8 nights in October 2013
Truly comfortable! Very convenient”
Superb hotel, excellent service, good location
Enjoyable & comfortable. Nice interior. Large clean room with complete basic necessities. Excellent customer service. Helpful & polite staff. Good location.
Reviewed November 02, 2013
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