Hurricane stay”

We were running from Hurricane Matthew and needed 2 rooms that accepted pets on short notice.Melia was the only hotel with exactly 2 rooms left when I booked. From the moment we arrived the entire staff was amazing....I would really like to give a great big way to go to the staff of 360..They were completely swamped Thursday and Friday but they did a fantastic job with smiles the entire visit. I will be suggesting this hotel for anyone going to Celebration or Orlando....

Perfect ”

We have stayed at Melia when it first opened as the Mona Lisa several years ago. It is perfectly located by the entrance to Disney World. You are minutes away from Celebration and tons of places to eat. The rooms are wonderful. You have plenty of room. They are more like one bedroom apartments as you have separate sleeping area and a living/dining/kitchen area with a balcony. The staff is very friendly and always willing to assist. You can't go wrong at Melia.

Great value suite!”

It was great, we were at a perfect distance from all the disney parks and familiar restaurants. The rooms accommodated our family of six perfectly. Have no complaints from us...very satisfied.

Beautiful hotel and grounds but disappointed with facilities”

Looks lovely from outside. Grounds and pool area are lovely. Rooms nice although dated and need refurbishing slightly. Some sockets handing off wall and tatty chairs. Pool area was the highest problem with nowhere near enough sunbeds for guests. Often had to walk around and wait for them to become free or give up for that day. Guests would put towels on beds early then disappear for the morning. This should be monitored by staff and signs saying not to be done. Some guests played loud music spoiling other peoples enjoyment and again this wasnt addressed. I felt for such a prestigious hotel, there should be rules for this. I would definitely not stay again

Our stay at Melia was excellent!!!”

Our stay at Melia hotel was excellent and we will be going back. The room was very spacious and perfect for our family to stay in. The staff was helpful and nice. We enjoyed the pool and bar. We didn't get to eat the food there but everything else was excellent.

Spacious rooms!”

We shared 2bedroom apartment amongst 3 people and we have more space than we needed! Felt like an actual 2 bedroom apartment and it even has sofa bed in the living room! Pretty basic with the amenities and facilities, but we never spent the day in the rooms anyway. The hotel has shuttles to all of the theme parks as well, which is very convenient.

Noisy AC & broken sofa bed”

I can not recommend this hotel. Definitely not room 110. I struggled to sleep due to the noise of the AC even when it was turned off! I questioned this but the hotels technician told me this was normal? I have slept in quieter boats!! I now think my rooms AC unit was permanently on; as it was serving the communial hallways. It echoed throughout the bathroom & bedroom 24/7. The seriously broken sofa bed was not repaired during my stay. It was uncomfortable to sit on and impossible to sleep on. My daughter needed to sleep on a replacement single bed that they wheeled in; when I complained. Sadly reception did not appear to take my complaints seriously and I felt fobbed off. Finally; we daily needed to wait for an elusive pool attendant to show up; so we could sign to receive a pool towel. Often reception needed to intervene. Painfully slow process. In conclusion- Noisy room; broken sofa bed and ineffective reception staff. Not good enough Melia. Try elsewhere.

Great hotel wonderful staff”

Pros: the staff is friendly and helpful. The hotel is very clean. Cons: The distance from the hotel to the attractions. However the shuttle helped with this.

Exceptional”

Last minute decision to stay here, and so glad we did! Brilliant property, pool is lovely, beds are amazingly comfy & rooms are spotlessly clean. Would definitely book again.

Great apartment with kitchen”

Great view of the room, really comfy! but some kitchen accessories like dishes which have been showed on the available list were not match to quantities of the table, and the indication also said if missing something would be charged... but it looks they don't have additional charge, get a load off my mind finally!

Great value for money”

We are a group of 7 adults and an infant. We love Melia because they provided shuttle services to theme parks and grocery. The rooms were great too.

Lovely hotel and restaurant but hidden $87 charge at checkout”

We booked the hotel as we were travelling between visiting family. The hotel was clean and staff friendly and helpful. The 360 bar is highly recommended, the food was brilliant and the bar tender Maria was very attentive. We were a little annoyed when we checked in as Agoda had stated the room was 315m2 and reduced from €900 to €200. This was not the fact at all. There is a hidden resort charge of $87 which is charged at checkout. At no point during the booking is that charge mentioned. Even the hotel staff admitted it’s not even clear on their website. Unfortunately this was a disappointing end to a very pleasant stay.

Disney value hotels”

Melia is an old property refurbished, but cannot compare to newer hotels in cleanliness or ambience, price was lower by $50-100/room night and had value for the cost conscious guest but we would rather have spent the additional amount to get a far better hotel. The Pool was not very clean and the room cleaning was below expectations, and the 1st impression was poor in general of the rooms and front lobby which was far smaller than was expected for this hotel.

Enjoyable”

It was good, We had a great time we had 3 rooms and it made our family vacation fantastic...Thank You

Family hotel with exceptional staff”

If you looking for a relaxing time away from the crowds, this is the place for you. Amazing people working here!

Exceptional”

Very clean and facilities were good. Restaurant bistro was great. Very accommodating

Excellent”

Floors were very dirty! Everything else was good. But walking around barefoot made my feet black.

Great and clean hotel. I don't like thats its few anmentities for the kids. No basketball,tennis cou”

A con would be even if you dine in the restaurant theres a 18% gratuity added.

Just Perfect 👌 ”

All Pros with no cons thrown in 😊

You need to drive to access gym center, because the location is outside the hotel area”

Cleanliness is good, but during my stay on third day, the house keeping didnt give us toilettries anymore.