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Melia Vienna
Melia Vienna
Melia Vienna
Melia Vienna
Melia Vienna
Melia Vienna
Melia Vienna

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8.4

Excellent

4,443 reviews

4,443 reviews

View4
Breakfast1
See map

7.6

Very good

Location rating score

Very good location - 2.29 kilometers from city center
Popular landmarks
Prater 2.0 km
St. Stephen's Cathedral 3.9 km
Historic Center of Vienna 4.1 km
The Hofburg 4.4 km
Wiener Staatsoper 4.5 km
Kunsthistorisches Museum Vienna 4.9 km
Belvedere Museum 5.1 km
Schonbrunn Palace 9.1 km
Tiergarten Schoenbrunn - Zoo Vienna 9.8 km
Schonbrunner Gardens 9.9 km
Nearby landmarks
DC Towers 40 m
Real Corp 110 m
Andromeda-Apotheke 160 m
Donaucity-Kirche Christus, Hoffnung der Welt 260 m
Minopolis 260 m
Fahrradverleih Skaterverleih Copa Cagrana 330 m
Austria Center Vienna 330 m
Donauinsel 330 m
Danube Island 350 m
UNO City 370 m

Melia Vienna

Donau City Strasse 7, 22. Donaustadt, Vienna, Austria, 1220 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Conveniently situated in the 22. Donaustadt part of Vienna, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Schonbrunn Palace. Rated with 5 stars, this high-quality property provides guests with access to restaurant and fitness center on-site.

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Highlights

330 meters to public transportation

Front desk [24-hour]

Airport transfer

Currency exchange

Free Wi-Fi in all rooms!

Hygiene Plus

This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Sterilizing equipment
Health and Medical
First aid kit
Doctor/nurse on call

Facilities

Front desk [24-hour]

Airport transfer

Bicycle rental

Valet parking

Fitness center

Pets allowed

Shuttle service

Free Wi-Fi in all rooms!

Your dates are popular among travelersUsers are booking a place in Vienna every 11 minutes on Agoda.com
Value for money8.0
Distance to city center5.9 km
Location rating7.6
Nearest airportVienna International Airport (VIE) - Austria
Distance to airport18.0 km

Rooms available at Melia Vienna

Excellent
Room comfort & quality

9

Premium Room
...
  • Room size: 34 m²/366 ft²
  • Outdoor view
  • 2 double beds and 1 king be...
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The Level Premium Room
...
  • Room size: 45 m²/484 ft²
  • City view
  • 2 double beds and 1 king be...
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Premium Guestroom 3 Adults
...
  • Room size: 34 m²/366 ft²
  • Outdoor view
  • 1 king bed and 1 single bed
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Opening Offer - Comfort Double Room
...
  • Room size: 28 m²/301 ft²
  • City view
  • 1 double bed
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Presidential Suite with Executive Lounge Access
...
  • Room size: 214 m²/2303 ft²
  • River view
  • 1 king bed
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THE LEVEL ROOM
...
  • Room size: 43 m²/463 ft²
  • Shower
  • 1 king bed
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Melia Room
...
  • Room size: 28 m²/301 ft²
  • Outdoor view
  • 1 king bed
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Grand Premium Double Room with Panoramic View and Executive Lounge Access
...
  • Room size: 45 m²/484 ft²
  • River view
  • 1 king bed
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Master Suite with Executive Lounge Access
...
  • Room size: 89 m²/958 ft²
  • River view
  • 1 king bed
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Level Room with Executive Lounge Access
...
  • Room size: 43 m²/463 ft²
  • River view
  • 1 king bed or 2 single beds
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Melia Vienna?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Melia Vienna?

Melia Vienna is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 50 EUR. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at Melia Vienna also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Melia Vienna has a car park available for guests. Parking is available for a fee of 30 EUR per day. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around Vienna with private transportation, the hotel can arrange car rental for you.

Is breakfast offered at Melia Vienna?

Start your mornings right, with the continental and buffet breakfast options offered at Melia Vienna. Full american breakfast is available for guests. Adults can enjoy breakfast offered with an additional charge of 29 EUR if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Melia Vienna?

Melia Vienna features 2 on-site restaurants for your dining convenience.

What is the smoking policy at Melia Vienna?

Melia Vienna does not permit smoking in any of its rooms or indoor areas.

What is the closest train, metro, or bus station to Melia Vienna?

The closest train, metro, or bus station is Donau-City, 530 m away from Melia Vienna.

What restaurants are nearby Melia Vienna?

Melia Vienna’s neighborhood is 22. Donaustadt which includes popular restaurants such as Lucky Wok, BURGERISTA and China-Restaurant Sichuan.

What popular shopping places are close to Melia Vienna?

Melia Vienna is located in 22. Donaustadt area which features shopping places such as Donauzentrum and Freizeitparadies Weidinger.

What are popular attractions near Melia Vienna?

Melia Vienna is located in 22. Donaustadt area, which is famous for attractions such as DC Towers, Donaucity-Kirche Christus, Hoffnung der Welt and Minopolis.

What popular natural sightseeing spots are close to Melia Vienna?

Melia Vienna is located within 22. Donaustadt, which makes it conveniently close to natural sights including Flotus, Auzinger-Boote Bootsverleih and Schinakl Bootsvermietung.

See map

Explore the neighborhood

What people love about Melia Vienna

  • 10

    Exceptional
    Location

    "Room is very big facility of the hotel are very convenient easy access’s to many places near to very beautiful walking area"

    ZAKARYA

    |

    July 12, 2022

Property ranking|Compared to 1,970 Vienna properties
See all rankings
Room comfort score
9/10
Cheapest price score
Cleanliness score
8.6/10
Value for money score
8/10
Better than
99
%
of Vienna properties
Better than
99
%
of Vienna properties
Better than
95
%
of Vienna properties
Better than
94
%
of Vienna properties
Overall rating:

8.4

Excellent
4,443 reviews
Cleanliness
8.6
Facilities
8.1
Location
7.6
Read all reviews >
More about Melia Vienna

More about Melia Vienna

Melia Vienna

Make everyday special with all that Vienna has to offer with a stay at Melia Vienna. Are you seeking the true Vienna? Experiencing the best of the city's culture is easy with a stay at Melia Vienna, located merely 9.0 km from Schonbrunn Palace.
Enjoy all that Melia Vienna has to offer! Free internet access provided within the hotel keeps you connected throughout your stay. Airport transfer services can be booked before your check-in date, to ensure a smooth and convenient arrival or departure. Car hire and shuttle services provided by the hotel make exploring Vienna even more convenient.
For those driving their own car, parking is available for guests. Always get the assistance you need with front desk services including concierge service, luggage storage and safety deposit boxes. Booking the best tickets and getting the hottest restaurant reservations are made easy with help from the hotel's ticket service and tours. For longer stays or whenever you need it, the dry cleaning service and laundry service keep your favorite travel outfits clean and available.
Feel like doing nothing? Available services like 24-hour room service, room service and daily housekeeping let you get the most out of your time at the Melia Vienna. For health reasons, smoking is not permitted anywhere inside the hotel.
All guestrooms at Melia Vienna provide guests with a range of amenities to ensure a restful night. Enjoy your stay even more at the hotel, knowing that some selected rooms include blackout curtains and air conditioning. For a bit of entertainment, guests will find cable TV available in some selected rooms. Don't worry about being thirsty as a coffee or tea maker, bottled water and mini bar are provided in some guestrooms.
Bathroom amenities are just as important as others, and at the hotel you'll find a hair dryer and toiletries available in some guest bathrooms.


Melia Vienna

Make everyday special with all that Vienna has to offer with a stay at Melia Vienna. Are you seeking the true Vienna? Experiencing the best of the city's culture is easy with a stay at Melia Vienna, located merely 9.0 km from Schonbrunn Palace.
Enjoy all that Melia Vienna has to offer! Free internet access provided within the hotel keeps you connected throughout your stay. Airport transfer services can be booked before your check-in date, to ensure a smooth and convenient arrival or departure. Car hire and shuttle services provided by the hotel make exploring Vienna even more convenient.
For those driving their own car, parking is available for guests. Always get the assistance you need with front desk services including concierge service, luggage storage and safety deposit boxes. Booking the best tickets and getting the hottest restaurant reservations are made easy with help from the hotel's ticket service and tours. For longer stays or whenever you need it, the dry cleaning service and laundry service keep your favorite travel outfits clean and available.
Feel like doing nothing? Available services like 24-hour room service, room service and daily housekeeping let you get the most out of your time at the Melia Vienna. For health reasons, smoking is not permitted anywhere inside the hotel.
All guestrooms at Melia Vienna provide guests with a range of amenities to ensure a restful night. Enjoy your stay even more at the hotel, knowing that some selected rooms include blackout curtains and air conditioning. For a bit of entertainment, guests will find cable TV available in some selected rooms. Don't worry about being thirsty as bottled water, a coffee or tea maker and mini bar are provided in some guestrooms.
Bathroom amenities are just as important as others, and at the hotel you'll find a hair dryer and toiletries available in some guest bathrooms.


Dining and things to do

Each morning you can start the day with a delicious in-house breakfast offered at Melia Vienna. Don't start your vacation days without your morning coffee, available every morning in the café. A number of great dining options at the hotel assures that you'll always have convenient and delicious choices. A great night out couldn't be easier! Enjoy a fun evening without traveling outside at the bar.
At any time of the day or night, you can serve yourself a snack at the hotel's vending machines. Are you a great cook? Make your own meals in-house at the hotel's BBQ facilities.
Fill your days with the array of activities and facilities offered at Melia Vienna. Burn off you vacation calories with a quick visit to the hotel's fitness facility.


Around the property

Don't miss out on all that Vienna has to offer! A great museum trip can be had at The Hofburg located 4.3 km away, with local art that provides a sense of the region.


Reasons to stay here

Find rooms here that are cheaper than 98% of all other options in the city.
Compared to the city's accommodation options, this hotel scored higher than 97% of them for food and dining.
According to guests who stayed here, this hotel's room comfort is rated higher than 99% of other accommodations in Vienna.

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Amenities and facilities

Excellent
Facilities

8.1

Most talked about facilities

View

2 mentions

Breakfast

1 mention

Languages spoken
  • English
  • Arabic
  • Bulgarian
  • German
  • Russian
  • Spanish
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Ticket services
  • Tours
Cleanliness and safety
  • Anti-viral cleaning products
  • Breakfast in room
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hotel room service app
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Alternative meal arrangement
  • Bar
  • BBQ facilities
  • Coffee shop
  • Kitchen
  • Restaurants
  • Room service [24-hour]
  • Vending machine
Services and conveniences
  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Currency exchange
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Heating in public area
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Postal service
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area
  • Terrace
For the kids
  • Babysitting service
  • Family room
Access
  • Allergy-free rooms
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Smoke alarms
  • Soundproof rooms
Getting around
  • Airport transfer
  • Bicycle parking
  • Car park [charges apply]
  • Rental car
  • Shuttle service
  • Valet parking
Sports equipment rental
  • Bicycle rental
Available in all rooms
  • Air conditioning
  • Coffee/tea maker
  • Daily housekeeping
  • Desk
  • Free bottled water
  • Hair dryer
  • In-room safe box
  • Ironing facilities
  • Kitchenette
  • Mini bar
  • Private bathroom
  • Satellite/cable channels
  • Slippers
  • Sofa
  • Soundproofing
  • Telephone
  • Toiletries
  • Wi-Fi [free]

Food and dining

Breakfast options
  • American
  • Asian
  • Continental
  • Vegetarian
  • Vegan
  • Buffet
Restaurants on site
Flow
  • Menu: A-la-carte
57th
  • Cuisine: International
  • Menu: Buffet

Location

Donau City Strasse 7, 22. Donaustadt, Vienna, Austria, 1220
Very good
Location

7.6

Airports
  • Vienna International Airport (VIE) - Austria
    18.0 km 25 min drive
  • M. R. Štefánik Airport (BTS) - Slovakia
    58.8 km
Public transportation
  • Donauinsel
    330 m
  • Donau-City
    540 m
Hospital or clinic
  • Andromeda-Apotheke
    160 m
Shopping
  • Vienna Naschmarkt
    5.6 km
Cash withdrawal
  • ATM on-site

What's nearby

Popular landmarks
  • Prater
    2.0 km
  • St. Stephen's Cathedral
    3.9 km
  • Historic Center of Vienna
    4.1 km
  • The Hofburg
    4.4 km
  • Wiener Staatsoper
    4.5 km
  • Kunsthistorisches Museum Vienna
    4.9 km
  • Belvedere Museum
    5.1 km
  • Schonbrunn Palace
    9.1 km
  • Tiergarten Schoenbrunn - Zoo Vienna
    9.8 km
  • Schonbrunner Gardens
    9.9 km
Nearby landmarks
  • DC Towers
    40 m
  • Real Corp
    110 m
  • Andromeda-Apotheke
    160 m
  • Donaucity-Kirche Christus, Hoffnung der Welt
    260 m
  • Minopolis
    260 m
  • Fahrradverleih Skaterverleih Copa Cagrana
    330 m
  • Austria Center Vienna
    330 m
  • Donauinsel
    330 m
  • Danube Island
    350 m
  • UNO City
    370 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 3-12 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until12:00
Getting around
  • Airport transfer fee50 EUR
  • Distance from city center5.9 km
  • Travel time to airport (minutes)25
Extras
  • Breakfast charge (unless included in room price)29 EUR
The property
  • Non-smoking rooms/floorsyes
  • Number of bars/lounges1
  • Number of floors15
  • Number of restaurants2
  • Number of rooms 253
  • Year property opened2013
Parking
  • Daily parking fee30 EUR

Reviews of Melia Vienna from real guests

Provided by verified guests of Agoda
8.1
/
10
Cleanliness8.6
Facilities8.1
Location7.6
Room comfort and quality9.0
Service8.2
Value for money8.0
High score for Vienna
Rating
9+ Exceptional (35)
8-9 Excellent (18)
7-8 Very Good (17)
6-7 Good (6)
<6 Below Expectation (11)
Time of the year
Mar - May (20)
Jun - Aug (27)
Sep - Nov (22)
Dec - Feb (18)
All guests (178)
All room types
All languages

Show reviews that mention 

Showing 87 verified guest comments
12345
10.0
Exceptional
ZAKARYA from France
Solo traveler
Melia Room
Stayed 3 nights in July 2022

Location is great”

Room is very big facility of the hotel are very convenient easy access’s to many places near to very beautiful walking area

Reviewed July 12, 2022

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3.6
Cornelia from Austria
Couple
Melia Room
Stayed 1 night in May 2020

Very disappointing experience ”

I am fully aware of the Covid reopening difficulties and it challenges. The room was not clean, seemed not prepared. There was breakfast available but after being ignored for 45min we just left. We were very disappointed about staying at a high end hotel like this one and not getting good service and the comfort expected.

Reviewed June 04, 2020

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9.2
Exceptional
Chiyan from Australia
Solo traveler
Melia Room
Stayed 7 nights in April 2018

Excellent”

Highly recommended if you know the U-Bahn. As the location is just slightly outside the city centre, you need transportation. But it is convenience as the U-Bahn takes you to the city quickly. The service is ok as staff tries their best to help, if they are not sure about your enquiry, they would find somebody who can help. The room is not too big but he view faces the Donau River which is a plus. I love the bathroom space as it is big and the floor is at the same level and one does not need to climb the bathtubs to prevent slip and fall. The only thing is you need to ask for the kettle to make tea which the housekeeper gives us good quality of tea bags. Overall, excellent. I will choose this hotel again if I am travelling to Vienna again.

Reviewed April 19, 2018

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9.6
Exceptional
David from United States
Family with young children
Melia Room
Stayed 1 night in June 2016

Incredible hotel... Great value for the price!”

I travel the World and this is definitely a 5+ star hotel... free mini bar, great staff, beautiful rooms... I could go on and on and on. I will certainly look of the Melia hotel group when I travel.

Reviewed June 09, 2016

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8.8
Excellent
Franciscus from Netherlands
Couple
Melia Room
Stayed 2 nights in July 2018

good hotel”

the hotel is very luxurious only the minimum temperature for the airconditioning is 21 degrees, this seemed a bit high but during our stay (above 30 degrees outside) is was still ok. The first time to drive to the entrance can be a bit confusing, There is a nice place next to the hotel along the river and on the island in the river to relax and eat and drink, prices are very reasonable there. Also a metro station to go to the city centre is very nearby. A very cheap parking garage (€5,- per 24 hours) is also nearby.

Reviewed August 07, 2018

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9.6
Exceptional
Ngai from Hong Kong SAR, China
Couple
Melia Room
Stayed 2 nights in April 2017

A hotel with very high CP”

The design of the rooms are modern and user friendly. The mini-bar free of charge provides a lot of drinks. Although it takes time to travel to the center city, the hotel is quite near the station. It takes about 10-15 mins to the old city.

Reviewed April 24, 2017

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6.7
Good
Dusan from Australia
Couple
Melia Room
Stayed 4 nights in September 2014

Accommodation good, restaurant disaster”

Cleanliness.

We stayed for 4 nights. Initially it was very difficult to find the hotel because the roads are underground and there was no signs for hotel. It is meant to be for the business people visiting the Austria Centre Vienna and United Nations Offices and not for the tourists. Accommodation was very good, but the restaurant is not up to the standards. Expensive, unfriendly staff, getting food that was not ordered, trying to charge something you did not have, charging 0.75 litre of tap water 6.50 euros. We booked lunch and dinner and after having disastrous lunch, we cancelled the dinner. Would not recommend it for the leisure and definitely would not recommend dining there.

Reviewed September 18, 2014

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8.0
Excellent
Ava from Malaysia
Couple
Melia Room
Stayed 4 nights in May 2016

Excellent place and feeling.”

My wife and I loved the Melia and I found it excellent in every way. I'd highly recommend it.

Reviewed May 31, 2016

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10.0
Exceptional
GRACE from Singapore
Family with teens
Level Room with Executive Lounge Access
Stayed 5 nights in December 2017

Excellent hotel”

This is one of the best hotels we stayed. Comfortable rooms and the hotel staff are very helpful and attentive to our requests.

Reviewed February 21, 2018

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8.8
Excellent
David from United States
Family with young children
Melia Room
Stayed 4 nights in June 2016

Fantastic Hotel!”

Excellent. A short ride on the Underground to the city, but not too bad for location. The only issue I had was that there are very few restaurants and stores outside of the hotel... you must take the Underground as it is pretty much set alone from everything in an office park.

Reviewed June 17, 2016

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7.3
Very good
Ariya from Thailand
Group
Melia Room
Stayed 2 nights in June 2014

Nice, Clean and Friendly Staff”

The hotel interior is very nice, modern and chic. Room size is pretty big. Most of staffs are friendly, always keep smiling and helpful.

I and my friend were impressed on the room interior with pretty big size so I'd say it's value for money and because the hotel has been opened on Feb 2014 so overall looks new and clean but the location is a bit far for city center shopping area (it took me 5-6 stations to go Stephan plazt, Opera and Museum). About food, I couldn't rate the score because I hadn't had breakfast or any meal at hotel. Last but not least, most of hotel staffs are very good in English and very helpful.

Reviewed June 18, 2014

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10.0
Exceptional
Isa from Bahrain
Couple
Melia Room
Stayed 5 nights in May 2016

Honeymoon ”

The staff were very helpful especially the manager Mr. Mark, he was extremely professional in customer service. I love the hotel environment and location and diffenetly will go back again.

Reviewed May 20, 2016

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8.8
Excellent
Terence from United Kingdom
Couple
Melia Room
Stayed 2 nights in August 2015

A high-end hotel for business rather than tourist”

The view from the window was great. The room is modernly furnished with USB plugins readily available for your gadgets! The style may not provide you the warmth atmosphere a couple deserves as most of other guests are business travelers.

Reviewed April 05, 2016

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9.6
Exceptional
Mate from Croatia
Couple
Melia Room
Stayed 1 night in December 2016

The best hotel in Vienna”

Very nice staff, always on service, beautiful view from rooms, Level 57 bar was wonderful, we really enjoyed our stay second year in a row

Reviewed December 31, 2016

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8.8
Excellent
David from Australia
Business traveler
Melia Room
Stayed 2 nights in September 2016

Fast, business-only trip in Vienna?”

Fast 2 day meeting at the UN, travelling alone. One of the best hotels I have ever stayed at for this sort of trip.

Reviewed September 23, 2016

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10.0
Exceptional
Katherine from United States
Couple
Premium Room
Stayed 4 nights in May 2017

Extraordinary fine hotel”

Upgraded room inclusive of breakfast buffet was excellent; views were excellent

Reviewed March 23, 2018

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9.2
Exceptional
Samara from Australia
Solo traveler
Melia Room
Stayed 1 night in April 2016

Luxurious ”

Loved the hotel. It was stunning!! Very comfortable

Reviewed April 27, 2016

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8.4
Excellent
Feras from Saudi Arabia
Couple
Melia Room
Stayed 1 night in October 2016

Hard to find the hotel entrance”

Hard to find the hotel entrance

Reviewed October 07, 2016

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2.0
Sihyung from South Korea
Family with young children
Melia Room
Stayed 5 nights in July 2018

Good H/W, but bad S/W!!”

This hotel is 5 star hotel, but I don't understand its good reputation. I stayed at this hotel 5 nights. - They skipped my room cleaning by their mistake. They didn't want to accept it at the first claim. - I called to the front desk from my room. They didn't pick up my call several times. - I requested a manager to check up my room status. He refused it. - The entrance to this hotel by car is blocked every morning form 9 to 10 am since there is Vienna International Center (UN branch) - To the president of this hotel, I wrote an e-mail regarding my complain about room cleaning, front desk problem, etc. I didn't receive any e-mail reply yet. The system doesn't work. Any way GOOD H/W, BAD S/W hotel. No recommendation!

Reviewed July 28, 2018

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3.7
Karnrawee from Thailand
Couple
Melia Room
Stayed 3 nights in August 2015

unfriendly staff, food not good, unhappy to stay”

highest building in Vienna, have bar roof top, modern room design

I stayed in this hotel for 3 nights with my husband. I booked room with bathtub but when I checked in, receptionist said no bathtub!! and she didn't check anything, she asked me to see evidence!! Who wants to book room in this hotel be careful. I paid expensive but i have to stay in cheap room... I never never come back here again. Blanket smells like sausage too!! And the didn't give me any map!!!! I got map from another hotel that I go to meeting(Hilton Danau). I lost way for 1 day..next day my husband and me known how to go to the metro by ourselves, without any help from hotel. Food is same everyday. Not look wow same in picture!!!! Same menu and not special.The Hotel I stayed before,it's 4 stars.. food is much better!!!! It shouldn't be 5 stars hotel!!!! should be only 3 stars!!!!

Reviewed September 04, 2015

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