8.8
Excellent
/10
(1,119 reviews)See what guests said
See map
9.0

Exceptional

Location rating score

Exceptional location
Parking
FREE
Popular landmarks
Myanmar Plaza 120 m
Myanmar Plaza Shopping Center 150 m
Aung San Suu Kyi House 510 m
Ministry of Home Affairs 530 m
Ministry of Industry 550 m
Telenor Myanmar Head Office 560 m
Aung San Suu Kyi's House 600 m
KEMBANGAN-UHC HOSPITAL 620 m
Central Bank of Myanmar 620 m
Thukhawaddy Park 640 m
Nearby landmarks
Aung San Suu Kyi House 510 m
Chaukhtatgyi Buddha 1.9 km
Shwedagon Pagoda 3.22 km
Kandawgyi Park 3.82 km
National Museum 4.47 km
Yangon Central Railway Station 5.08 km
Immaculate Conception Cathedral 5.45 km
Yangon Chinatown 5.79 km
Sule Pagoda 5.82 km
Botahtaung Pagoda 6.72 km
Melia Yangon

"We loved this hotel and we travel a lot, but this has to be one of the best hotels we have ever stayed in."

Janet - January 4, 2020
Deluxe Room - Bedroom Melia Yangon
Lobby Melia Yangon
Lobby Melia Yangon
See all 64 photos
Removed from saved list
Free Wi-Fi

Melia Yangon

192, Kaba Aye Pagoda Road, Bahan Township, Yangon, Myanmar, Inya Lake, Yangon, Myanmar, 11201 - See map
Property highlights
Hygiene Plus
This property has self-selected and self-certified the hygiene measures
Learn more
Check-in/out [express]
Hassle-free check in
Close to Aung San Suu Kyi House
Within 510 m of property

This property is in high demand!

4 travelers have booked today.

Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Sterilizing equipment
Health and Medical
First aid kit
Doctor/nurse on call
  • Airport transfer

  • Free Wi-Fi in all rooms!

  • Currency exchange

  • Air conditioning

  • Daily housekeeping

Cheaper than 64% of all properties in Yangon in the last 24 hoursCompared to 456 Yangon properties at Agoda for various dates
Value for money8.4
Distance to city center7 km
Location rating9.0
Nearest airportYangon International Airport (RGN)
Distance to airport8.7 km

Rooms available at Melia Yangon

Deluxe Room
Deluxe Room
...
  • Room size: 48 m²/517 ft²
  • City view
  • 1 king bed & 1 semi double ...
Enter dates to see prices
Premium Lake View
Premium Lake View
...
  • Room size: 48 m²/517 ft²
  • Lake view
  • 1 king bed or 2 single beds
Enter dates to see prices
Suite The Level
Suite The Level
...
  • Room size: 92 m²/990 ft²
  • Lake view
  • 1 king bed or 1 double bed
Enter dates to see prices
Presidential Suite The Level
Presidential Suite The Level
...
  • Balcony/terrace
  • Shower and bathtub
  • 1 double bed
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Premium Room
Premium Room
...
  • Room size: 57 m²/614 ft²
  • City view
  • 1 king bed
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The Level Room
The Level Room
...
  • Room size: 48 m²/517 ft²
  • Lake view
  • 1 king bed
Enter dates to see prices
Junior Suite
Junior Suite
...
  • Room size: 70 m²/753 ft²
  • Lake view
  • 1 king bed or 1 double bed
Enter dates to see prices
The Level Suite (2 Adults + 1 Child)
The Level Suite (2 Adults + 1 Child)
...
  • Room size: 92 m²/990 ft²
  • 1 king bed
Enter dates to see prices
The Level Suite (3 Adults)
The Level Suite (3 Adults)
...
  • Room size: 92 m²/990 ft²
  • 1 king bed
Enter dates to see prices
Deluxe Room (2 Adults + 1 Child)
Deluxe Room (2 Adults + 1 Child)
...
  • Room size: 48 m²/517 ft²
  • 2 single beds or 1 king bed
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Melia Yangon?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Melia Yangon?

Melia Yangon is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 45 USD. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. For those who wish to drive their own cars, Melia Yangon has a car park on site, as well as additional parking nearby if the first car park is full. Parking is free for guests. You can drive in and park yourself, or use valet service offered at the hotel. If you're looking for an easy way to get around Yangon with private transportation, the hotel can arrange both taxis or car rental.

What is the smoking policy at Melia Yangon?

Melia Yangon does permit smoking in some areas and is not 100% smoke-free. The hotel offers its guests both smoking and non-smoking rooms. You can request your preferred room type during booking, but please keep in mind that rooms are subject to availability.

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Explore the neighborhood

What people love about Melia Yangon

  • 9.6
    Exceptional
    Breakfast

    "The breakfast is fantastic and has a play area for the kids."

    Kristen

    |

    March 1, 2020

  • 9.6
    Exceptional
    Location

    "the Melia is conveniently located next to a shopping mall."

    Kristen

    |

    March 1, 2020

  • 10.0
    Exceptional
    Location

    "Perfect Location, Friendly Staff, very good services"

    Pattaravadee

    |

    March 2, 2020

Property ranking|Compared to 456 Yangon properties
See all rankings
Location score
9.0/10
Review score - United States
9.4/10
Cleanliness score
9.1/10
Couples review score
9.0/10
Better than
96
%
of Yangon properties
Better than
95
%
of Yangon properties
Better than
94
%
of Yangon properties
Better than
93
%
of Yangon properties
Up to 30% off with Agoda Insider Deals!

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Overall rating:
8.8
Excellent
1,119 reviews
Cleanliness
9.1
Facilities
8.7
Location
9.0
Read all reviews >
What travelers say they love:
I will stay here without hesitation during my next trip to Y...
boyoung from South Korea
Solo traveler
More about Melia Yangon

More about Melia Yangon

Built in 2016, Melia Yangon is a distinct addition to Yangon and a smart choice for travelers. With its location just from the city center and from the airport, this 5-star hotel attracts numerous travelers each year. With its convenient location, the hotel offers easy access to the city's must-see destinations.

Simply put, all the services and amenities you have come to expect from Melia Hotels International are right in the comfort of your own home. To name a few of the hotel's facilities, there are 24-hour room service, daily housekeeping, 24-hour security, free Wi-Fi in all rooms, wheelchair accessible.

In addition, all guestrooms feature a variety of comforts. Many rooms even provide television LCD/plasma screen, bathroom phone, complimentary instant coffee, humidifier, locker to please the most discerning guest. Throughout the day you can enjoy the relaxing atmosphere of the fitness center, sauna, outdoor pool, spa, massage. Melia Yangon is your one-stop destination for quality hotel accommodations in Yangon.

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Most talked about facilities

Breakfast
25 mentions
Housekeeping
18 mentions
Swimming Pool
8 mentions
View
4 mentions

What they offer

10.0
Exceptional
Staff 

"The best of Yangon's best - the staff are remarkably helpful..."

Duncan

|

February 22, 2020

View all reviews
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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Food and dining

Breakfast options

American
Asian
Continental
Italian
Vegetarian
Buffet

Restaurants on site

Lantern Vietnamese Restaurant
Cuisine:Vietnamese
Menu:Buffet
Olea Restaurant
Cuisine:European, Mediterranean
Menu:Buffet
The Market Restaurant
Cuisine:International, Local
Menu:Buffet, A-la-carte
Elyxyr Lobby Bar
Menu:Buffet

What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Reviews of Melia Yangon from real guests

Overall rating
8.8
Excellent
From 1119 reviews
9.4Room comfort and quality
9.1Cleanliness
9.0Location
Agoda Reviews (843)Booking.com Reviews (276)
Rating via Agoda8.8
/
10
Cleanliness9.1
Facilities8.7
Location9.0
Service8.8
Value for money8.4
High score for Yangon
Rating
9+ Exceptional (155)
8-9 Excellent (35)
7-8 Very Good (34)
6-7 Good (8)
<6 Below Expectation (16)
Time of the year
Mar - May (54)
Jun - Aug (48)
Sep - Nov (63)
Dec - Feb (83)
All guests (843)
All room types
All languages

Show reviews that mention 

Showing 248 verified guest comments
12345
10.0
Exceptional
Debra from Australia
Couple
Deluxe Room
Stayed 1 night in August 2017

Grand entrance ”

Loved our stay at the Melia Yangon, hotel entry was so grand and beautiful centre piece hanging from the ceiling, staff very professional and polite, our room on the 22d floor was very spacious with beautiful windows and views, bed was massive and very comfortable, breakfast was amazing with so many choices of tasty food. Hotel is across the road from Inya Lake where you can have morning and evening walks, next door to the hotel is the Myanmar Plaza shopping centre, with a food court/restaurants on the top floor. Distance to the city centre depends on the traffic but it's not that far. Would definitely stay at the Melia Yangon again.

Reviewed August 31, 2017

Dear Debra, Thank you so much for taking time to post your review on Agoda. We are thrilled with your detailed description and we are truly happy to know that you liked all our hotel services and facilities! It is true that we offer a big variety of food choices for our guests from all over the world. And as you mentioned, our hotel location is also ideal for both business and leisure travelers, the Inya lake and business center are just nearby. Look forward to welcoming you back soon in Melian Yangon! Best regards

Responded September 19, 2017
Melia Yangon
9.6
Exceptional
Melvin from Singapore
Business traveler
Deluxe Room
Stayed 1 night in May 2017

The Best To Date”

I used to stay at Shule Shangri-La which was previously known as Traders Hotel. However the traffic there can be notorious so unless I'm visiting places around that region I try to avoid. It has it's charm though. I was recommended to stay at Melia Yangon last year and so far I've never looked elsewhere. The staff there are really helpful and friendly. The room and area are very clean and wifi strength is good. I even managed to have a WhatsApp call with my boss. He thought that I was already back home in Singapore. Yeah.. it's that good. So far no power outages - for those who have been to Myanmar knows that's a "norm". The unfortunate thing is that I haven't got much time to fully utilized the facilities except for the cafe at the lobby. Prices are stand hotel price. The only issue I have with this location is that there is no street food around the hotel unlike in Shule Shangri-La. But there's Myanmar Plaza just next door and the walkway to and from the hotel is covered. Myanmar Plaza houses many choices of food and shopping. The likes of KFC, Gloria Jean Coffee, Aston's, Black Canyon, The Manhattan Fish Market, Ya Kun, K-Bibimbap, Sorabol and also a Singapore Restaurant. Besides restaurants there's also a food court of sort. Stashed away in a corner is a local food court serving noodles and other local food. The price is good but the aircon is not that great. City Mart has a supermarket there so you can buy groceries drinking water etc. Sports stores includes Nike, Adidas, and Sketchers. Other stores I saw was Crocs, Ooredo, Bodyshop etc.

Reviewed May 17, 2017

Dear Melvin, Thank you for taking the time to post your opinion on Agoda. We are thrilled with you thorough description of our hotel and truly appreciate your fantastic comments to our hard-working staff. They are without a doubt the true actors of the excellent service provided by the hotel. As you mentioned, our location makes our hotel to be the best choice for both business and leisure guests. We look forward to welcoming you back soon on your next visit to Myanmar. Best regards,

Responded August 23, 2017
Melia Yangon
9.6
Exceptional
Kyaw from Myanmar
Family with young children
Deluxe Room
Stayed 7 nights in November 2019

Excellent Hotel in Good Location with well-trained staff”

I stayed at Melia for a week in early Dec 2019. It is at very good location at it is linked to Myanmar Plaza and beautiful Inya Lake at the front. Lobby is spacious and beautifully decorated. Gym and Swimming Pool are well equipped, clean and well maintained. The room I stayed is spacious. Staff are polite and always offer to help us if needed. Win Tun and Alex from Pool and Gym are very friendly and helpful. We will not hesitate to stay there one more time and to recommend others. Stay at Melia will never disappoint you!

Reviewed December 26, 2019

Dear Kyaw, We truly appreciate for taking the time to share your experience with us as it gives us the greatest motivation for delivering experiences in experiences. Looking forward to welcoming you back for another visit. Best regards,

Responded December 27, 2019
Melia Yangon
9.6
Exceptional
Phaipan from Thailand
Business traveler
Deluxe Room
Stayed 2 nights in January 2017

New and next to Myanmar Plaza”

My first time at Melia. The hotel is very new and bedroom is spacious. Breakfast is impressive, it's even better than Sedona. Location is quite good, next to Myanmar plaza and overlook Inya lake. Staff is super friendly and helpful. Doorman helps make a good negotiation with taxi.

Reviewed January 27, 2017

Dear Phaipan: Thank you very much for taking time to post your opinion on Agoda! We are delighted to know that our facilities and services met your expectation and truly appreciate your positive comment to our room features. As you mentioned, our hotel location is very convenient. Not only you can enjoy the magnificent Inya lake view from our hotel, but also visit the big shopping mall by just crossing the aisle. I will also make sure to pass your commendation to our concierge team. Look forward to welcoming you back soon! Best regards

Responded August 22, 2017
Melia Yangon
9.6
Exceptional
Daniel from United Kingdom
Couple
Deluxe Room
Stayed 3 nights in March 2017

Best hotel in Yangon”

I spoke to a business traveller who told me he has tried most of the 5 star hotels in Yangon (there are only 10!) - he opined that the Melia was the best and I have to say it was clean with friendly and helpful staff. Top tip, don't pay $20/head for the hotel breakfast, the mall next door has an ever increasing number of Western eateries (hard rock cafe opening soon), much better options, or eat out in the town!

Reviewed April 06, 2017

Dear Daniel, Thank you for taking the time to post your opinion on Agoda. We are delighted to read that you enjoyed your stay with us and consider Melia Yangon as the best 5 star hotel in the city! Indeed, our hotel location is very convenient for both tourists and business travelers. We look forward to welcoming you back soon! Best regards,

Responded August 23, 2017
Melia Yangon
10.0
Exceptional
Janne from Thailand
Business traveler
The Level Room
Stayed 2 nights in October 2019

Excelent service”

I have stayed most of Yangon top hotels, but this Media was exceptional good. I stayed level room which allowed access to private lounge. Beside good breakfast it was very nice sit there during sunset. It had nice views to lake and Swegoda wat. Staff was also very nice and professional. Beside it is located next Myanmar Plaza which I suggest is largest shopping center with some reasonable priced restaurants.

Reviewed October 06, 2019

We would like to thank you for having chosen us for your stay in Yangon, as well as for taking the time to post your comments on Agoda. It has been a great pleasure for us to have you here. We are proud to know that we were able to make your stay enjoyable and that you enjoyed our services and facilities. Your positive comments will help us with our continuing effort to improve the service quality for our guests. Looking forward to welcome you back to Melia Yangon. Best regards,

Responded October 08, 2019
Melia Yangon
9.2
Exceptional
Jose from Philippines
Business traveler
Premium Room
Stayed 3 nights in June 2017

Perfect base for Yangon”

My first time to Yangon and I chose a familiar name - Melia. The hotel is about fifteen minutes away from he center of the city even less without traffic and is located in a nice quiet township next to Myanmar Plaza mall. The rooms are spacious and comfortable the bathrooms are huge and I enjoyed using their huge gym and pool.

Reviewed June 29, 2017

Dear Jose, Thank you for taking time to post your opinion on Agoda. We are truly proud to receive your positive comment! Look forward to welcoming you back soon. Best regards,

Responded August 24, 2017
Melia Yangon
9.2
Exceptional
Edwin from Singapore
Business traveler
Premium Room
Stayed 3 nights in June 2017

Best In Yangon”

I always choose Melia when i visit Yangon. This place is amazing. The rooms are big and comfortable, the service excellent and the hotel is just beside one of the nicest malls in Yangon. Coffee and food choices are plenty.

Reviewed July 03, 2017

Dear Edwin, Thank you very much for taking the time to post your opinion on Agoda. We are delighted to read that our facilities and services met your expectation and our most sincere thank you for your continuous support. It is true that our rooms are big and comfortable with high quality products. As you mentioned, our hotel location is very convenient just beside one of the nicest malls in Yangon. We look forward to welcoming you back soon! Thank you very much! Best Regards,

Responded August 13, 2017
Melia Yangon
9.6
Exceptional
Brian from United States
Group
Deluxe Room
Stayed 5 nights in September 2016

Super friendly staff”

This new hotel is situated in a great location, with my room overseeing the Inya Lake. There are also great views from other sides of the hotel. Breakfast buffet is super generous. I will definitely come back.

Reviewed October 01, 2016

Dear Brian, Thank you for taking the time to post your opinion on Agoda. We truly appreciate your thorough description of the hotel and are pleased the read that you have found a great location, great views and breakfast. We look forward to welcoming you back soon. Thank you very much! Best regards,

Responded August 13, 2017
Melia Yangon
10.0
Exceptional
Dr from United Kingdom
Couple
Deluxe Room
Stayed 1 night in November 2017

On hoiiday from UK”

Staff at front desk (Myint myint mo,Er.ic,David)helpful, bell boys Sithu, Nyein Chan, Jack lin thet maung,William) have been marvellous. Thanks also to domestic staff who. responds to our needs promptly. The room that was initialy given face constrution site but was compensated by higher floor on our initial stay. Hotel offered us shwedagon pagoda view when retuirned from our trip to Ngapali. We are happy to return in future if Melia maintain1hese excellent standards. The only grumble is Hotel has deducted 50 dollars automatically for mini bar from our credit card. This will return to us in 3 weeks if we did not use the contents from minibar,which we did not. We have stayed at another 5 star hotel in Myanmar before and they only took the credit card details without charging upfront. We now have to lookout for the return in our credit card statement which we find extra work.

Reviewed December 03, 2017

Dear Dr, Thank you very much for taking time to share your review on Agoda. We are really happy to know that you had a great time in Myanmar and you found our services and facilities marvelous. As you mentioned,we offer not only the Inya lake view, but also the Shwedagon pagoda view to our guests. In addition, we appreciate your comment on our front desk staff and bell team, I will make sure to pass your congratulations to them. On the other hand, please allow me to explain that taking deposit is one of our standard check in procedure to smooth the use of all services and facilities inside the hotel, including restaurants, laundry, room services etc. We really appreciate your understanding. We look forward to welcoming you back soon! Best regards

Responded December 07, 2017
Melia Yangon
8.4
Excellent
Yoshinori from Japan
Business traveler
Deluxe Room
Stayed 4 nights in March 2017

Very convenient location to/from Yangon International Airport”

Pretty much easy access from Yangon International Airport which is almost 11 km is one of the advantage of this hotel as well as nice view of the lake Inya from the room.

Reviewed October 19, 2017

Dear Yoshinori, Thank you for taking time to share your review on Agoda. We are delighted to know that you liked your stay with us. It is true that our hotel is very conveniently located between downtown and airport, you can easily get transportation to reach different parts of the city. What's more, the famous Inya lake is just in front of our hotel. We look forward to welcoming you back soon! Best regards

Responded November 08, 2017
Melia Yangon
9.6
Exceptional
Suriya from Singapore
Couple
Deluxe Room
Stayed 3 nights in May 2018

Great Hospitality and Friendly Staff”

Location is near to mall and opposite Inya Lake. It'll be great if the hotel is connected to the mall, otherwise no shelter from rain and shine. Gym was quiet eith numerous of treadmills.

Reviewed May 12, 2018

Dear Suriya, Thank you very much for taking the time to post your opinion on Agoda. It is always a pleasure to receive a positive comment and as you mentioned that the hotel is connected to the mall, located at very convenient area. As well thank you for your pay attention at our Gym. We look forward to welcoming you back for another visit. Best Regards,

Responded May 30, 2018
Melia Yangon
10.0
Exceptional
Bradley from China
Couple
Deluxe Room
Stayed 5 nights in July 2017

Avoid other hotels, book Melia”

Hotels like Sedona, Traders, Chatrium etc May have been good once but not now. Yes Melia is new but it’s been thought through. Rooms are spacious, beds are enormous and very comfortable, food is delicious, all staff speak good English. Location ideal. Pool and gym are excellent. If you can afford it, book it. For the budget travelers I’d also highly recommend the Merchant Art Boutique Hotel. Extremely clean, basic but very affordable.

Reviewed July 28, 2017

Dear Bradley, Thank you very much for taking time to post your opinion on Agoda. We are delighted to know that our facilities and services met your expectation and truly appreciate your comment to our hard-working staff. It is true that our rooms are more spacious than other 5 star hotels in Yangon. As you mentioned, our hotel location is very convenient. Not only you can enjoy the magnificent Inya lake view from our hotel, but also visit the big shopping mall by just crossing the aisle. We look forward to welcoming you back soon! Thank you very much! Best regards,

Responded August 13, 2017
Melia Yangon
9.2
Exceptional
Weida from Singapore
Couple
Premium Room
Stayed 2 nights in June 2017

Exceptional”

Clean, New, good location. Next to Myanmar plaza shopping Centre with multi choice of food and supermarket. Great view of Inya Lake just across the hotel.

Reviewed June 29, 2017

Dear Weida, Thank you very much for taking the time to post your opinion on Agoda. We are delighted to read your comments. As you mentioned, our hotel location is very convenient. Not only you can enjoy the magnificent Inya lake view from our hotel, but also visit the big shopping mall by just crossing the aisle. We look forward to welcoming you back soon! Thank you very much! Best regards,

Responded August 13, 2017
Melia Yangon
9.6
Exceptional
Edwin from Singapore
Business traveler
Deluxe Room
Stayed 3 nights in March 2017

My First Choice in Yangon”

I frequent Yangon for work and have been always back to Melia for my stays. The place is a gem, good location, fantastic staff and really comfortable

Reviewed May 29, 2017

Dear Edwin, Thank you for taking the time to post your opinion on Agoda. We are truly proud to receive your positive comment and it is a great pleasure to have you always in Melia Yangon. Thank you very much for your continuous support and we look forward to welcoming you back on your next trip to Yangon. Best Regards,

Responded August 13, 2017
Melia Yangon
10.0
Exceptional
Edwin from Singapore
Business traveler
Deluxe Room
Stayed 2 nights in January 2017

HIghly Recommended”

My second visit to Yangon and my first time at the Melia. No Regrets. Nice location, friendly and professional staff, excellent facilities.

Reviewed January 31, 2017

Dear Edwin: Thank you for taking time to post your opinion on Agoda! We are really proud to read that you were impressed by our staff along with our hotel facilities. Look forward to welcoming you back soon in Yangon! Best regards

Responded August 22, 2017
Melia Yangon
10.0
Exceptional
Glen from Myanmar
Couple
Deluxe Room
Stayed 1 night in December 2019

Myanmar adventure”

Stayed total of nine nights at Yangon Melia Hotel. A great experience. All good. Staff fantastic. Highly recommend.

Reviewed December 21, 2019

Dear Glen, We truly appreciate for taking the time to share your experience with us as it gives us the greatest motivation for delivering experiences in experiences. Looking forward to welcoming you back for another visit. Best regards,

Responded December 22, 2019
Melia Yangon
9.2
Exceptional
Phone from Singapore
Couple
Premium Room
Stayed 1 night in August 2019

One of the best stay !”

I had booked a room to celebrate my birthday night. Once I stepped in the room, a birthday cake with a greeting card is awaiting on the table and also they had decorated Happy birthday note with rose petals on the bed. How thoughtful they are ! Receptionists/ Service crews are attentive too and will greet with sweet voice which my gf was much delighted. We will be planning to stay there again during next Water festival. Thank you Team Melia !

Reviewed September 05, 2019

We would like to thank you for having chosen us for your stay in Yangon, as well as for taking the time to post your comments on Agoda. It has been a great pleasure for us to have you here. We are proud to know that we were able to make your stay enjoyable and that you enjoyed our services and facilities. Your positive comments will help us with our continuing effort to improve the service quality for our guests. Looking forward to welcome you back to Melia Yangon. Best regards,

Responded September 09, 2019
Melia Yangon
10.0
Exceptional
Zhuang from Singapore
Business traveler
Deluxe Room
Stayed 4 nights in December 2018

Very good and nice service”

very near to shopping mall, nice service staff . i was sick on one of the day and they manage to bring me to their hotel doctor for medication . i would definitely stay with them on my next visit. in addition, their rates is not that high and the rooms are very spacious and clean. one of the best hotel i had stayed in yangon

Reviewed December 07, 2018

Dear Zhuang, First of all, thank you very much for taking the time to share your experience with us on Agoda. We are delighted to read that you enjoyed your stay with us in terms of facilities and services. We also glad to know that the staff did the right way and fulfilled your need by our in-house doctor. It is true that the rooms are very spacious, clean with suitable prices. Looking forward to welcoming you back for another visit. Best Regards,

Responded December 10, 2018
Melia Yangon
6.8
Good
Yong from Singapore
Business traveler
Junior Suite
Stayed 3 nights in January 2020

Booked and Paid for Premier Lake View but got DOWNGRADED to non-lake view”

I booked and paid for Premier Lake View. I checked in @ 1 AM, I wasn't inform my room was unavailable & downgraded to a non-lake view. The lady reception tried to up sell me to pay extra US$15/night for club benefits (not CLUB ROOM). I later realized my room was not a lake view after visiting my friend's room with real LAKE VIEW room. I contacted the Duty Manager, he explained to me that lake view room was unavailable during check in. I am puzzled. Because the Premier lake view room was at least US$20/night more expensive. Melia hotel could have informed me during check in. Being season traveler, the hotel will usually UPGRADE you to next category instead of DOWNGRADE (remembered i was asked to pay $15/night for club benefits). He offered to change my room, but it was pointless as i already stayed 2 nights. I asked for refund. During check out, i was refunded $18 for 3 nites stay! This is really unbelievable. I showed him Melia website show diff of >US$20/nite before tax.

Reviewed January 22, 2020

Dear Yong, Thank your very much for taking the time to share your experience with us. We are deeply sorry to learn that some areas of the hotel did not meet your expectations. Definitely, we will evaluate this constructive feedback for further improvement. Looking forward to welcoming you back for another visit. Best regards,

Responded June 01, 2020
Melia Yangon
12345
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