Melissa Hotel
Newly built
Free Wi-Fi

Melissa Hotel

100A2-100A3 Tran Phu Street, Loc Tho, Nha Trang, Vietnam
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    Reception Melissa Hotel

    Melissa Hotel Reviews

    8.3
    Excellent
    /10
    (130 reviews)See what guests said
    7.6
    Very good

    "Nice hotel, good location"

    Nguyen

    -

    October 12, 2018

    8.5
    Excellent cleanliness
    Recommended by 85% of guests

    Things you’ll love about Melissa Hotel

    Things you'll love

    • Airport transfer

    • 130 meters to the beach

    • Currency exchange

    • Free Wi-Fi in all rooms!

    Excellent
    Location
    8.4
    See map
    Excellent location - Inside city center
    Popular
    Nearby
  • Nha Trang Beach1.11 km
  • National Oceanographic Museum of Vietnam2.57 km
  • Nha Trang Cathedral2.67 km
  • Nha Tho Nui2.69 km
  • Long Son Pagoda3.57 km
  • Nha Trang Bay3.69 km
  • Po Nagar Cham Towers4.42 km
  • Vinpearlland Amusement Park4.61 km
  • Monkey Island15.11 km
  • Ba Ho Waterfalls19.92 km
  • This property is in high demand!

    Last booked 6 hours ago | 7 travelers are looking at this property right now

    Value for money8.4
    Distance to city center2 Km
    Location rating8.4
    Nearest airportCam Ranh International Airport (CXR)
    Distance to airport24.1 km

    Rooms available at Melissa Hotel

    Double Room with Sea View
    Double Room with Sea View
    ...
    • Room size: 28 m²/301 ft²
    • Shower and bathtub
    • 2 double beds
    Enter dates to see prices
    Deluxe Room
    Deluxe Room
    ...
    • Room size: 26 m²/280 ft²
    • City view
    • 2 single beds or 1 double b...
    Enter dates to see prices
    Senior Deluxe Sea View
    Senior Deluxe Sea View
    ...
    • Room size: 28 m²/301 ft²
    • Sea view
    • 1 double bed or 2 single be...
    Enter dates to see prices
    Suite Sea View
    Suite Sea View
    ...
    • Room size: 34 m²/366 ft²
    • Sea view
    • 1 king bed
    Enter dates to see prices
    Single Room with Sea View
    Single Room with Sea View
    ...
    • Room size: 36 m²/388 ft²
    • Shower and bathtub
    • 1 single bed
    Enter dates to see prices
    Run of House
    Run of House
    ...
    • Shower
    Enter dates to see prices
    Melissa Suite Sea View
    Melissa Suite Sea View
    ...
    • Shower
    Enter dates to see prices
    Melissa Suite Sea View
    Melissa Suite Sea View
    ...
    • Shower
    Enter dates to see prices

    What people love about Melissa Hotel

    • 8.4
      Excellent
      Breakfast

      "New Hotel and very nice seaview rooms (only two each floor),not for peoples for affraid highs view :-) , not very good breakfast - like asian style."

      Martin

      |

      January 6, 2019

    • 9.6
      Exceptional
      Staff 

      "Each staff is very friendly for everything you need."

      CHIEN P.

      |

      September 6, 2018

    • 8.4
      Excellent
      Spaciousness

      "Great seaview, spacious room."

      Yap

      |

      October 29, 2018

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    More about Melissa Hotel

    More about Melissa Hotel

    6.4
    Good

    "Sea view room and roof top pool amazing."

    firdaus

    |

    December 29, 2018

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    An overview

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    What they offer

    9.2
    Exceptional

    "It looks like this hotel is a newbuild with touch-sensing te..."

    Phuong T.

    |

    December 7, 2018

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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Property's guest policies

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    Some helpful facts

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    Reviews of Melissa Hotel from real guests

    Provided by verified guests of Agoda
    Agoda Reviews (130)Booking.com Reviews (130)
    8.3
    /
    10
    Cleanliness8.5
    Facilities7.8
    Location8.4
    Service8.3
    Value for money8.4
    All languages
    All guests (130)
    All room types
    Showing 71 verified guest comments
    1234
    8.4
    Excellent
    Tung from Malaysia
    Couple
    Senior Deluxe Sea View
    Stayed 3 nights in May 2019

    Acceptable ”

    Cons. I booked double bed room included with bathtub, but then provided with no bathtub, went to reception to ask. They said it’s not in my special request. But actually in Agoda statement, it’s included with bathtub and photo. Got my room changed but with twin bed being combined. That’s the problem. Pros: Awesome view and breakfast.

    Reviewed May 16, 2019

    Dear Mr Tung, Warmest Greetings from Melissa Hotel Nha Trang! Thank you very much for choosing Melissa Hotel to stay. We sincere appreciate your feedback and thank you for taking the time to share your experience. We apologize for the inconveniences caused and we will pay more attention on this matter and will do utmost to correct. Melissa hotel hopes that there will be a chance to welcome you back and the improvements of the hotel will meet your expectations. Looking forward to welcoming you back soon. Yours sincerely! Melissa Hotel !

    Responded May 18, 2019
    Melissa Hotel
    8.0
    Excellent
    My from Vietnam
    Family with teens
    Deluxe Room
    Stayed 3 nights in February 2019

    New hotel, good location on main street. ”

    Good and new facilities. Very small swimming pool. Nice view. Good breakfast though the restaurant is quite small. No packing at the hotel, but you can pack near-by (less than 100m) and the hotel will refund the packing fee. Overral good service

    Reviewed February 11, 2019
    8.8
    Excellent
    trieu from Vietnam
    Group
    Senior Deluxe Sea View
    Stayed 3 nights in December 2018

    Value for money! Great staffs! ”

    I stayed here for 3 nights , overall it was superb! The room is clean and large with amazing view of the beach , the bed can fit up to 4 adults and comfy . 2 of the receptions are friendly ( xuan thuy , and the other one i couldnt remember her name ) The hotel breakfast is average, one of the lady staff is not friendly at all she keep staring at us with an unpleasant look, was little uncomfortable with it other than that the breakfast staffs are really nice and friendly especially the 2 guys . But if i visit nhatrang again definitely will come back to this hotel!

    Reviewed December 28, 2018

    Dear Ms. Trieu, Thank you very much for taking the time to review our property. We’d like to offer our sincerest apologies. The same mistake will not be made again. We are doing everything we can to minimise the inconvenience. If there are any other issues that need to be addressed, please don’t hesitate to contact us. We hope that you will continue to remain loyal to our brand. Thank you very much, Melissa Team

    Responded January 02, 2019
    Melissa Hotel
    8.4
    Excellent
    Shel from Malaysia
    Family with young children
    Deluxe Room
    Stayed 4 nights in November 2018

    Nice Ocean View overseeing Vinpearl Island, a stone throw to beach, very friendly & helpful staff!”

    Pros: Checking in to Melissa Hotel at 12 floors with an excellent ocean view (East facing). There's beautiful sunrise in the morning and romantic night view with colorfully lit Vinpearl theme park and Ferris wheel over the ocean. Hotel room has clean wooden-looking tile flooring, with essential sanitary and necessity. There are 2 types of slippers provided in the room - beach slippers and cotton slipper. Very helpful front staff who helped me to rearrange transport to airport at the last minute because my pre-booked (and paid) taxi DIDN'T show up! They waived 13000 VND off my taxi fare as I was short of cash (used up all cash upon leaving). I'm really grateful for that! Take note: No iron and ironing board. No lotion. The white cotton slippers (looked like disposable type) were used and resealed (probably washed). You can tell from the lint and worn colour. This is also the first hotel that I came across to have a price tag for the cotton slippers and laundry bag.

    Reviewed November 28, 2018

    Dear Shel, Thanks for your email to notify us of the difficulties you have been experiencing with our services recently. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. We apologize if our service did not meet your expectations and appreciate you taking time to share your concerns. We would like to inform you we take all feedback seriously and will implement many of these upgrades to the property as soon as posible. If you need anything else, please do not hesitate to let us know and we would be glad to assist you. We hope that you will stay with us the next time you are in Nha Trang! Thank you very much, Melissa team.

    Responded December 19, 2018
    Melissa Hotel
    10.0
    Exceptional
    LIM from Malaysia
    Group
    Deluxe Room
    Stayed 3 nights in June 2018

    Happy and Worth Stay 👍”

    Good location and great seaview. The room is very clean and bed + pillow is very comfortable. Super nice, friendly and helpful receptionist (recommend us the local seafood restaurant, help us book teksi etc). The breakfast part is satisfied, everyday menu have some different. Would definitely recommend to my frens which will going to travel there.

    Reviewed March 19, 2019

    Dear Mr /Mrs Lim ! Warmest Greetings from Melissa Hotel Nha Trang ! First of all we would like to say thank you for having chosen Melissa Hotel to stay,we are delighted that our excellent staff, our service , location hotel left deep impression on you on this occasion .Thank you for having taken the time to share your experience with us. We are looking forward to welcoming you back to Melissa Hotel Nha Trang in future. Best Regards! Nguyen Khanh Hoang( Mr) Sales Manager

    Responded March 21, 2019
    Melissa Hotel
    9.6
    Exceptional
    Vitthal from India
    Couple
    Senior Deluxe Sea View
    Stayed 2 nights in June 2018

    Awesome”

    Exceptional hotel with great view and location. Staff is very friendly and helpful. Specially receptionists are very good. Helped us to book taxi in cheap price. Plus offered us great tours. Unfortunately we had different plans. Rooms and facilities are new, modern and well maintained. Swimming pool on top floor is also good. Non smoking rooms. Breakfast is among the best one I had in few countries. And last thing, they didn't pay me for this review :P

    Reviewed June 13, 2018

    Dear Vitthal, Greetings from Melissa, We would like to thank you for having taken the time to comment on your recent stay at Melissa and we are very happy to hear all these nice words about the location, room and facilities. We would love to welcome you back with us in the near future! Best Regards, Melissa Team

    Responded October 17, 2018
    Melissa Hotel
    8.4
    Excellent
    Vinh from Vietnam
    Couple
    Senior Deluxe Sea View
    Stayed 2 nights in November 2018

    Too Chinese”

    The hotel itself was clean, have a nice view of the ocean and cute swimming pool at the top. just one problem was it's way tooooo Chinese's tourist oriented. Which means you don't have enough western food for breakfast, loud chinese speaking at the hall and if you'r asian, there might be few times people bum into you asking in chinese for help (fun and annoy at the same time)

    Reviewed February 11, 2019
    9.6
    Exceptional
    Paul-Hervé from Vietnam
    Business traveler
    Deluxe Room
    Stayed 1 night in March 2019

    Wonderfull hotel”

    New hotel in front beach, I get a seaview room at 14th floor, The room was niced design and unbelievable sea view! Nice hotel, nice staff and good price on agoda.com, I can just recommend to go there!

    Reviewed March 08, 2019

    Dear Mr Paul Herve, Warmest Greetings from Melissa Hotel Nha Trang ! Thank you for chosen Melissa Hotel to stayed with us. Thank you having taken value the time to share your experience with us. We are very glad to know that you have enjoyed your stay and satisfied by our service and our room design. we hope to welcoming you back to Melissa Hotel in the future . Best Regards, Melissa Hotel Nha Trang Team.

    Responded March 30, 2019
    Melissa Hotel
    9.2
    Exceptional
    loke from Malaysia
    Couple
    Senior Deluxe Sea View
    Stayed 3 nights in May 2018

    Great stay!”

    The hotel room was clean and quiet. The staff at the front desk was friendly and was able to communicate in English. Cons would be the distance to town area. Recommend to take a ride using uber or transportation arranged by hotel staff instead of tri-shaw. Overall, it is highly recommended to stay here :)

    Reviewed June 06, 2018

    Dear! Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service and ongoing upgrades. Our staff are trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. Our commitment to investing in our property will continue this winter with renovations to our banquet and convention areas. We look forward to seeing you on your next trip to Nha Trang Thank You!

    Responded June 12, 2018
    Melissa Hotel
    8.4
    Excellent
    Yap from Malaysia
    Couple
    Deluxe Room
    Stayed 3 nights in October 2018

    Value for money”

    Stay for 3 nights in this hotel. Great seaview, spacious room. Hotel staff even provide us with discount voucher to go for mud spa. Only thing is breakfast choice not much variety and could be noisy when group tour is there to have breakfast with you. Confirmed will recommend this hotel to my friends

    Reviewed October 29, 2018

    Dear Yap, Warmest greetings from Melissa NhaTrang! Thank you very much for taking the time to share your feedback about your recent stay with us. We appreciate all reviews and use these to improve our product and services. We hope we will be welcoming you back soon in the future. Best regards, Melissa Team.

    Responded October 31, 2018
    Melissa Hotel
    10.0
    Exceptional
    Metehan from Germany
    Family with young children
    Deluxe Room
    Stayed 5 nights in January 2019

    Very clean and comfortable”

    We had a room with ocean view. This hotel is young, clean and comfortable.

    Reviewed January 23, 2019

    Dear Metehan, Greetings from Melissa Nha Trang hotel, We would like to thank you for having taken the time to comment on your recent stay at Melissa and we are very happy to hear all these nice words about the location, room and facilities. We would love to welcome you back with us in the near future! Best Regards, Melissa Team

    Responded January 31, 2019
    Melissa Hotel
    9.6
    Exceptional
    Hung from Thailand
    Family with young children
    Senior Deluxe Sea View
    Stayed 2 nights in April 2019

    Very helpful staff and we are very happy with the stay. We had ocean view room which is beautiful.”

    Modern furniture and very neat room. Two minus points are waiting for lift takes a lot of time at rush hour and breakfast room is tight. The rest is perfect. Thanks

    Reviewed April 15, 2019

    Dear Mr Hung, Warmest Greetings from Melissa Hotel Nha Trang ! We are delighted that our excellent staff, design room and our service left deep impression on you on this holiday. Thank you for having taken the time to share your experience with us. We look forward to welcoming you back to Melissa Hotel in next time. Best regards Melissa Hotel Team.

    Responded April 18, 2019
    Melissa Hotel
    7.6
    Very good
    mun from Malaysia
    Family with young children
    Deluxe Room
    Stayed 2 nights in December 2018

    Very good”

    nice

    Reviewed January 01, 2019

    Dear Mun, Thank you for taking the time to share your feedback regarding your recent stay with us, we’re so happy you had a great experience! Melissa Team

    Responded January 02, 2019
    Melissa Hotel
    6.4
    Good
    firdaus from Malaysia
    Group
    Deluxe Room
    Stayed 4 nights in December 2018

    Mediocre”

    Sea view room and roof top pool amazing. no other facilities. bfast requires huge improvement

    Reviewed December 29, 2018

    Dear Firdaus, Thank you very much for taking the time to review our property. We apologize if our service did not meet your expectations and appreciate you taking time to share your concerns. In an effort to monitor and improve customer satisfaction at Melissa Nha Trang hotel, we would like to inform you we take all feedback seriously. If you need anything else, please do not hesitate to let us know and we would be glad to assist you. We hope that you will stay with us the next time you are in Nha Trang! Thank you very much, Melissa Team.

    Responded January 02, 2019
    Melissa Hotel
    9.6
    Exceptional
    CHIEN from Taiwan
    Family with teens
    Deluxe Room
    Stayed 6 nights in August 2018

    Very satisfactory”

    1. Each staff is very friendly for everything you need. 2. Provide motorcycle rent and sell ticket with lower pricing. 3. Breakfast is very hearty. 4. Very close to beach.

    Reviewed September 06, 2018

    Dear Chien, Greetings from Melissa Hotel! Thank you for taking the time to leave such a lovely review following from your stay with us at Melissa . We hope that Melissa will have the honor of welcoming you back in the near future. Best Regards, Melissa Team.

    Responded October 17, 2018
    Melissa Hotel
    8.8
    Excellent
    Đỗ from Vietnam
    Couple
    Senior Deluxe Sea View
    Stayed 3 nights in May 2018

    Such a great hotel!”

    I stayed here for summer vacation. It's a good palace to stay with your friends or family. Friendly staffs, cleaned room. View from window to the sea is very nice. But you need to walk from the hotel to the beach, throw 2 roads with many vehicles. It's the only inconvenience thing about this hotel. And, breakfast is not much choices. Anw, it's still a recommended hotel when you go to NhaTrang. I love this.

    Reviewed May 29, 2018

    Dear! Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service and ongoing upgrades. Our staff are trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. Our commitment to investing in our property will continue this winter with renovations to our banquet and convention areas. We look forward to seeing you on your next trip to Nha Trang Thank You! Ms Thương sales Manager!

    Responded June 12, 2018
    Melissa Hotel
    6.4
    Good
    PUI from Hong Kong
    Couple
    Senior Deluxe Sea View
    Stayed 4 nights in August 2018

    Excellent beach front location but poor hospitality!”

    You can reach the beach by crossing just a road! A wonderful sunrise view if you book the senior deluxe sea view room type - though the window is a bit dirty! For location, it is a bit far from city centre, needing 20+ mins walking so you will definitely need taxi! One thing to point out is the poor hospitality skill - very disappointed by the hotel reception because they are not willing to solve the guests' problems. They shown their annoyance to guests instead. I booked 4 nights few rooms with them and upon arrival, I was trying to ask if they can move the extra bed from one room to another, and the receptionist answered NO immediately without giving me an explanation. I asked for a clarification and realised it's because they have only 1 housekeeper available in the afternoon. Then I asked if they could help to do so on the 2nd day morning if we really need this, the receptionist answered me "up to you"!!! A very negative first impression I have to say. There were also some incidents happened during my stay and all reflected that the hotel receptionists didn't provide good hospitality to their guests - hopefully they could review and improve, or it will just push they customers away!!

    Reviewed August 19, 2018

    Dear Pui, Thank you for having chosen Melissa Hotel Trang for your recent stay. Melissa is indeed in a perfect location; opposite the beautiful beach and we are very pleased to see that you enjoyed staying in the Sea View room directly overlooking the beach. We are terribly sorry for the inconvenience that you had while you were staying with us. Your constructive review is well noted and please be assured that your review will be used with our team as part of our daily training and development to ensure we always aspire to deliver the best possible guest experience every time. Please accept our sincere apologies for any discomfort this may have caused. We do wish to have an opportunity to welcome you back to recover this short coming. Best Regards. Melissa Team.

    Responded October 17, 2018
    Melissa Hotel
    9.6
    Exceptional
    Dao from Vietnam
    Family with young children
    Senior Deluxe Sea View
    Stayed 2 nights in August 2018

    Exceptional”

    New hotel, near the center. Sea view room was so great. Breakfast were very good with different kinds of dishes everyday. The hotel is very small but my kids enjoyed bathtubs a lot.

    Reviewed January 22, 2019

    Dear Dao , Greetings from Melissa Nha Trang Hotel, We would like to thank you for having taken the time to comment on your recent stay at Melissa and we are very happy to hear all these nice words about the location, room and facilities. We would love to welcome you back with us in the near future! Best Regards, Melissa Team

    Responded January 31, 2019
    Melissa Hotel
    8.4
    Excellent
    Martin from Czech Republic
    Solo traveler
    Deluxe Room
    Stayed 3 nights in December 2018

    Excellent”

    New Hotel and very nice seaview rooms (only two each floor),not for peoples for affraid highs view :-) , not very good breakfast - like asian style. Pool.

    Reviewed January 06, 2019

    Dear Martin, Thank you for choosing Melissa Nha Trang for your stay and spending time to give us your feedback which is very valuable to us. We use guest feedback such as yours to improve our services. We hope we will be welcoming you back soon in the future. Best regards, Melissa Team

    Responded January 19, 2019
    Melissa Hotel
    9.2
    Exceptional
    Phuong from Vietnam
    Couple
    Senior Deluxe Sea View
    Stayed 1 night in November 2018

    Great and modern”

    it looks like this hotel is a newbuild with touch-sensing technology, the room clean and staff are helpful

    Reviewed December 07, 2018

    Dear Phuongm We would like to thank you for having taken the time to comment on your recent stay at Melissa Nha Trang and we are very happy to hear all these nice words about the location, room and facilities. We would love to welcome you back with us in the near future! Best Regards, Melissa Team

    Responded December 19, 2018
    Melissa Hotel
    1234
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    • Excellent location
    • Nha Trang Beach