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Very good7.3
Based on 84 reviews
Melody Inn Phoenix
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8.1 Excellent location
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8.1Location
  • Free Wi-Fi in all rooms

  • Air conditioning

  • Room service [24-hour]

  • Coffee shop

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Room choices
King Bed
...
  • River view
  • 30 m²
  • 1 king bed
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Standard
...
  • River view
  • 25 m²
  • 2 single beds
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Verified guest reviews

Agoda Reviews (84)

5.5

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Very good
  • Cleanliness 6.6
  • Facilities 6.8
  • Location 8.1
  • Room comfort and quality 7.5
  • Service 8.4
  • Value for money 7.5
  • Cleanliness 6.0
  • Location 6.0
  • Room comfort and quality 6.0
  • Service 8.0
  • Value for money 6.0
Very good
  • Cleanliness 6.3
  • Facilities 6.6
  • Location 8.5
  • Room comfort and quality 7.6
  • Service 8.6
  • Value for money 7.4
Very good
  • Cleanliness 7.3
  • Facilities 8.0
  • Location 8.0
  • Room comfort and quality 7.7
  • Service 8.3
  • Value for money 7.8
Review score
  • Cleanliness 5.3
  • Facilities 8.0
  • Location 6.0
  • Room comfort and quality 5.0
  • Service 6.7
  • Value for money 6.0
Very good
  • Cleanliness 6.8
  • Facilities 6.0
  • Location 7.6
  • Room comfort and quality 8.0
  • Service 8.0
  • Value for money 7.6
Very good
  • Cleanliness 6.9
  • Facilities 6.0
  • Location 8.1
  • Room comfort and quality 7.6
  • Service 8.6
  • Value for money 7.4
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Room type
  • King Bed
  • Standard

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8.4
Candice from United Kingdom
Couple
King Bed
Stayed 2 nights in July 2017
Lovely peaceful retreat ”
We spent a lovely 3 day trip in Melody Inn, the staff was great, helped us to book taxis and advised us many times. The location is ideal, view on the river, 5-10 min walk to get to the main attractions. The room is very large and the design is very cute, however we found the bathroom a bit dirty and be careful of the spiders ! But in overall, we strongly advise this place
Reviewed July 04, 2017
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9.2
Kelly from Vietnam
Couple
King Bed
Stayed 3 nights in April 2017
A nice location and great hotel owners”
We spent great days in a big room with big balcony. The room have river view, it was very nice in the night. It is managed by two young brothers. The younger brother was very helpful. He helped us book the entrance ticket at cheaper price, the best seats for the "Bian cheng" show... The older brother drove us to the Qishou Station (it is quite far from the town) when we left and cannot catch the taxi. When my food strains and sprains, I thought that I cannot move for the left days there. But his wife gave me a magic spray medicine, and I can walk as normal in the next morning. She refused to receive money if the medicine did not work. But after that I paid for the magic medicine at 30NT. But in the last day, I forgot to bring it back home. Like to stay at home when we stay there. Thank for all,
Reviewed April 27, 2017
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8.4
Katja from Thailand
Family with young children
King Bed
Stayed 3 nights in April 2017
Relaxing athmosphere and good service ”
The service at Melody Inn was good and the only hotel staff fluent in English that we have encountered during our tour in Hunan. The room was spacious but a little old.
Reviewed April 20, 2017
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6.4
Soegianto from Indonesia
Family with teens
Standard
Stayed 1 night in July 2016
Good Location”
Melody Phoenix IIn easy to find with Taxi. Please ask the taxi driver to stop at Fenghuang Bridge. The Hotel opposite the bridge. You have to hand carry your bag through the bridge. It is quite hard if you carry big luggage. To avoid lost track, better you call the hotel and ask the staff to talk to taxi driver. And their staff will wait you at the street and help you to carry your luggage.
Reviewed July 13, 2016
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8.0
Amanda from United States
Solo traveler
King Bed
Stayed 2 nights in March 2016
beautiful river view room”
Nice, hotel room with a firm but comfortable bed. The carpet on the floor was kind of old and shabby. The wifi was decent. The shower was a little uncomfortable - the shower head was old and didn't work very well. The location of the hotel is a little way down from the main touristic heart of the town, which is perfect for getting away from the crowds. A nice noodle place across the street for breakfast, and a quiet bar next door for a drink! I thought it was all very charming - I'd stay here again.
Reviewed April 07, 2016
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8.3
chaiwat from Thailand
Group
King Bed
Stayed 1 night in October 2015
good location , good service”
location, service, price
very good service & location
Reviewed October 29, 2015
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9.3
CHEE from Malaysia
Couple
King Bed
Stayed 2 nights in October 2015
Friendly staff, good boutique hotel”
very good river view, clean, friendly english speaking staff
very goood
Reviewed October 26, 2015
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4.7
Horst from Germany
Couple
King Bed
Stayed 2 nights in October 2015
paid 5 got 2 stars! - overrated”
1. location near ancient city, only 15 minutes walking along the river; 2. river view from balcony; 3. some old style furniture
The location was as good as expected but hard to find as we travelled as individual tourist by private car being not aware that there is no road around the hotel. With the phone assistance of the male hotel staff we finally could park on the other side of the river for a hefty parking fee. The same hotel person was very helpful to carry our luggage from the car across a narrow and partly flooded pedestrian bridge to the hotel on the other side of the river. Check in was professional. The small room appeared a bit grubby and outworn and the bed was placed in the corner of the room with access only from 2 sides. The bathroom was screaming for a thorough scrub, warm water not available from evening to early morning, the shower cabin leaking to cause some flooding,obvious rotting of the door and parts of the wall, accumulated months old black dirt in all corners. The river view from the small balcony equipped with garden chairs and a small table with a tea-set is the best of the room. Guests, who are familiar with low standard conditions in China may find an acceptable balance between the discomfort of a historical building, substandard hygiene on the one hand and the very nice river view and good location near the ancient center of the town. As we stayed during peak season on National Holiday the hotel charged a room rate common for a Chinese 4(5)star hotel without providing the very basics of any very simple Chinese 3-star hotel in countryside. Having booked and paid in advance we could not change to much better hotels for lower price we later found available directly in the center of the historical town.
Reviewed October 08, 2015
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9.0
Norbert from United States
Solo traveler
Standard
Stayed 3 nights in September 2015
Norbert”
The staff person could speak good English which was very important because almost nobody else in town could speak English. She was also very helpful and friendly.
Reviewed September 24, 2015
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7.3
Edward from Australia
Family with young children
King Bed
Stayed 3 nights in August 2015
Good location in the old Phoenix. End of the noisy”
Staffs speak good English, we need to book transport changsa catch early flight. Ms Joy helped us another routes quickly get to airport, she get us car to train station+ speed train frm Huaihua to CSX
Ms Joy always makesure we are ok and comfortable to stay. Our room river view nice and relax. At the balcony can see the boats ride. As she booked car to train early so staff help us all the heavy luggage crossed the bridge. Very pleasure to stay if back again definitely stay this hotel again.
Reviewed August 26, 2015
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