Mentari Sanur Hotel
Mentari Sanur Hotel
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"Staff are all smiles and friendly."

Linda

September 11, 2017

Garden View - Guestroom Mentari Sanur Hotel
Garden View - Guestroom
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Lobby Mentari Sanur Hotel
Lobby
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Lobby Mentari Sanur Hotel
Lobby
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Interior view Mentari Sanur Hotel
Interior view
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Very good
Location
7.0
See all 47 photos Mentari Sanur Hotel
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Mentari Sanur Hotel

Very good location
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Very good
From 339 reviewsSee what guests said
7.3
  • Airport transfer

  • 590 meters to the beach

  • Free Wi-Fi in all rooms

  • Air conditioning

Room choices
7.6
Very good
Room comfort & quality
Garden View
Garden View
...
  • Garden view
  • 28 m²/301 ft²
  • 2 single beds or 1 double b...
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Pool View
Pool View
...
  • Pool view
  • 28 m²/301 ft²
  • 2 single beds or 1 double b...
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Triple Pool View
Triple Pool View
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    Double Pool View
    Double Pool View
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      Single Pool View
      Single Pool View
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        Double Or Twin Standard
        Double Or Twin Standard
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          Single Garden View
          Single Garden View
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            Room
            Room
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              Room Shared Bed
              Room Shared Bed
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                Room - Pool view
                Room - Pool view
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                  More about Mentari Sanur Hotel

                  More about Mentari Sanur Hotel

                  "I am pleased with my stay at this wonderful place."

                  Reviewed April 22, 2017

                  jimmy from Malaysia

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                  Family with older children

                  An overview

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                  Nearest essentials

                  Distances shown are straight-line distances on the map. Actual travel distances may vary.
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                  What to eat nearby

                  Asian cuisine
                  Asian cuisine
                  Laghawa Terracotta Garden
                  2.2 km Asian, Indonesian, International
                  Roti Canai & Teh Tarik Warung Bunana
                  2.3 km Asian, Bar, Halal
                  Ramay Resto
                  2.3 km Asian, Indonesian
                  Italian cuisine
                  Italian cuisine
                  Massimos
                  1.7 km Italian, Pizza
                  Papa Joe's Pizza and Billiards
                  3.1 km Italian

                  What they offer

                  "Lovely big room."

                  Edward from United Kingdom

                  |

                  Couple
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                  What's nearby

                  Distances shown are straight-line distances on the map. Actual travel distances may vary.
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                  Property's guest policies

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                  Some helpful facts

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                  Announcements

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                  Real reviews from real guests

                  Agoda Reviews (339)Booking.com Reviews (119)
                  7.3
                  Cleanliness7.5
                  Facilities7.2
                  Location7.0
                  Room comfort and quality7.6
                  Service7.8
                  Value for money7.6
                  Provided by verified guests of Agoda
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                  Showing 322 verified guest comments
                  12345
                  8.8
                  Excellent
                  Gabriela from Australia
                  Family with young children
                  Garden View
                  Stayed 2 nights in August 2018
                  Beautiful hotel and excellent value! Would definitely stay here again. ”
                  The extra large bed was great for the family and the bathroom was lovely. The pool is massive and the gardens are stunning and well kept.
                  Reviewed August 26, 2018
                  Thank you and looking forward to see in near future.
                  Responded August 27, 2018
                  Mentari Sanur Hotel
                  7.6
                  Very good
                  Thitiporn from Thailand
                  Business traveler
                  Garden View
                  Stayed 4 nights in June 2018
                  Very good”
                  Excellent location for a conference and going to beach. Ok for breakfast and room.
                  Reviewed July 02, 2018
                  Thank you and see you again
                  Responded August 10, 2018
                  Mentari Sanur Hotel
                  8.0
                  Excellent
                  seah from Malaysia
                  Couple
                  Garden View
                  Stayed 1 night in June 2018
                  very good location for those who intend to go to Nusa Penida or other nearisland hoping the next day”
                  Other than the staff was friendly, I like the location because near the sanur beach, the hotel has luggage storage facility and is free of charge. Walking distance to Fast boat harbour , you can easily buy your tickets yourself, that will save your cost to Nusa Penida or other island. Overall I am happy with the service and the room service, I will recommend this hotel to my friends.
                  Reviewed June 11, 2018
                  Looking forward to see you again
                  Responded August 10, 2018
                  Mentari Sanur Hotel
                  6.4
                  Good
                  Queenie from Malaysia
                  Couple
                  Garden View
                  Stayed 1 night in April 2018
                  Was so so only”
                  We booked it really last minute because we missed our flight and was too late to get to Nusa Lembongan. Room was relatively decent - the basic. Only plus point is - its close to the jetty.
                  Reviewed June 11, 2018
                  Thank you
                  Responded August 10, 2018
                  Mentari Sanur Hotel
                  8.8
                  Excellent
                  Laura from Portugal
                  Couple
                  Garden View
                  Stayed 1 night in August 2017
                  Excellent for staying in Sanur with bike, great for pitstop before N.Lembongan”
                  Hotel is nice, well appointed, clean, staff is super nice and the boat to Nusa Lembongan is right down the road.
                  Reviewed April 04, 2018
                  Thank you,
                  Responded August 27, 2018
                  Mentari Sanur Hotel
                  7.2
                  Very good
                  Rudi from Indonesia
                  Solo traveler
                  Garden View
                  Stayed 1 night in March 2018
                  Closed to sanur beach ”
                  Just walk 5 minutes to sanur beach
                  Reviewed March 29, 2018
                  6.0
                  Kelly from Australia
                  Family with young children
                  Garden View
                  Stayed 7 nights in March 2018
                  Above average”
                  although in a fantastic spot I wasn't overly happy, booked and paid months ago for a room with Wi-Fi only to check in and be told rooms have no Wi-Fi i asked to be moved and they did and ...still no Wi-Fi breakfast was ok nothing great and the staff seemed to have better things to do than be friendly
                  Reviewed March 29, 2018
                  6.0
                  Kelly from Australia
                  Family with young children
                  Garden View
                  Stayed 7 nights in March 2018
                  Above average”
                  Months ago I booked and paid for a room with Wi-Fi only to check in and be told rooms have no Wi-Fi i asked to be moved and 3 days into my stay I was ... still no Wi-Fi, the housekeeping and ground staff were lovely but the front if house and restaurant staff bit so much, but the welcoming people you come to associate with the Balinese. My room had a mouldy roof and I had dirty sheets. The great thing about this hotel is the location, a short 5 minute walk to the beach with loads if eateries and markets ,
                  Reviewed March 28, 2018
                  7.2
                  Very good
                  Devy from Indonesia
                  Couple
                  Garden View
                  Stayed 1 night in September 2017
                  Nice Location”
                  It's only less than 5 minutes walk to Sanur Beach, and the boarding point of the fast boats to Nusa Penida Island.
                  Reviewed March 26, 2018
                  7.6
                  Very good
                  Morgan from Singapore
                  Group
                  Garden View
                  Stayed 1 night in December 2017
                  Very good”
                  Hotel is a nice and chilled but food is not great. Waited 1.5hours for food to arrive. Rooms are great and so is pool
                  Reviewed January 02, 2018
                  5.6
                  Phong from France
                  Couple
                  Garden View
                  Stayed 1 night in October 2017
                  Good staff but hotel needs to be renovated”
                  Our stay was good. The staff is very friendly but the rooms starts to be old and would need to be refreshed.
                  Reviewed October 08, 2017
                  9.2
                  Exceptional
                  Linda from Australia
                  Solo traveler
                  Garden View
                  Stayed 1 night in August 2017
                  great stay as usual”
                  Stayed at the Mentari overnight before going to Nusa Lembongan. Its a nice little hotel. The rooms are a good size, bathroom old but clean. The bed was very comfortable. comes with a fridge. Choice of breakfast. The Indonesian brekkie is always good. Staff are all smiles and friendly. I'll be back
                  Reviewed September 11, 2017
                  4.8
                  Whitney from Australia
                  Couple
                  Garden View
                  Stayed 1 night in August 2017
                  Acceptable”
                  We booked this room at short notice as our ferry from gili t took longer then expected. This resulted in us missing a connecting ferry from Sanur to lembongan. We needed to find accom for the night. We initially booked a "garden room" at 75% off (reduced from 1.5k rupiah). The room was very very basic, old style digital tv. The main concern for us the bed didn't come with any sheets or blankets. When I picked up the phone to try call reception the lights and electricity tripped. After a 6 hour ferry ride from gili and very tired I was very upset with the standard of the room and how different the pictures looked from the actual room. I approached reception and asked to cancel my booking as I wasn't satisfied. I was told that the garden room doesn't come standard with sheets or a blanket?! I didn't know this was a thing. When I asked to cancel the booking, reception refused and basically said I should have read the details more thoroughly (I don't recall such details). Reception agreed to "upgrade" us. We were moved to another section of the hotel, into a twin room: wasn't too sure why when they knew we were a couple and the hotel was no where near full. The new room at least came with blankets and sheets on the bed. The room was noisy with every sound audible from other guests, dogs barking and cats fighting all night. The room didn't come with a safe, the lock for the room was very flimsy and could easily be jimmied open if you tried hard enough. For what we payed, we had a similar scenario needing quick new accomodation, this was very overpriced. There was no breakfast included either. We decided to have dinner at the hotel when we arrived only to find out that they don't serve dinner only drinks.
                  Reviewed August 25, 2017
                  6.8
                  Good
                  david from United Kingdom
                  Solo traveler
                  Garden View
                  Stayed 1 night in July 2017
                  Former Glory & Grey Towels”
                  The Mentari Sanur Hotel has a good shell and friendly staff at reception. I received an email within an hour or so after making the Agoda booking directly from the hotel welcoming me and confirming my request for a large bed. This was really efficient and good service. My bed was enormous and comfortable. There is a sizable swimming pool, which in spite of being in a built up area has enough space around it to capture some sun. The hotel is situated down a not particularly attractive side road but is very close from the main tourist beach area and boat terminal. The room interior is dated but OK. The bathroom is small with an unappealing shower curtain that does little to prevent the shower soaking the bathroom floor. The towels supplied were grey in colour. Once I assume white, they certainly had the appearance of being old and dirty to the point I didn't want to use them. I went to the pool and grabbed a beach towel. If you like good coffee, I suggest you don't order one here. I also had the most disappointing omelette for breakfast. More like two broken eggs than an omelette.
                  Reviewed July 25, 2017
                  Dear David, Thank you for your comment, great to inform you that we have changed all of our towel in beginning of August 2017. Hope we can serve you in near future, Thank you.
                  Responded August 07, 2017
                  Mentari Sanur Hotel
                  9.6
                  Exceptional
                  Steve from Australia
                  Couple
                  Pool View
                  Stayed 18 nights in July 2017
                  Terrific value for money”
                  Once again not disappointed in the service, facilities and staff at this hotel. Have stayed here several times before, all staff are friendly and helpful. Rooms and king size beds are roomy and well maintained. The only downside is the restaurant which does need a little attention to food availability and time from ordering to service. Love visiting and staying here
                  Reviewed July 23, 2017
                  Dear Steve, Thank you for your good comment and hope to see you in near future.
                  Responded August 07, 2017
                  Mentari Sanur Hotel
                  6.0
                  Yngyng from Singapore
                  Solo traveler
                  Garden View
                  Stayed 1 night in June 2017
                  Above average”
                  Great svc and location n nice poolside area But furniture is breaking apart n towels look grey
                  Reviewed July 01, 2017
                  8.4
                  Excellent
                  Edward from United Kingdom
                  Couple
                  Garden View
                  Stayed 1 night in October 2016
                  Nice looking hotel”
                  This hotel was a little out of the way down a back lane opposite the entrance to the Inna Grand Bali Beach Hotel. Lovely big room. Sparcely furnished. Nice pool set in tropical gardens.
                  Reviewed June 11, 2017
                  10.0
                  Exceptional
                  Jimmy from Malaysia
                  Family with teens
                  Garden View
                  Stayed 3 nights in April 2017
                  Surprise. ”
                  The management might want to look into changing the locks to key card access. A single key cannot be shared if guests need to go each separate ways for the day or night. Otherwise I am pleased with my stay at this wonderful place.
                  Reviewed April 22, 2017
                  8.4
                  Excellent
                  Yi from Taiwan
                  Couple
                  Garden View
                  Stayed 1 night in March 2017
                  the manager was so”
                  customer service was very good. i had emailed several times for some problems, the manager was so patient and willing to help. and it's not far from the ferry pier, which is a good place for stay overnight if you want to take boat the next day.
                  Reviewed April 11, 2017
                  4.8
                  Steffiane from Indonesia
                  Family with young children
                  Garden View
                  Stayed 1 night in March 2017
                  under expectation”
                  they don't provide a blanket for you to sleep. Moreover, the bed, the shower, and the towel are dirty, old, and unclean. Hope they can improve about this matter. Aside, the location was not so bad since it near to the port.
                  Reviewed April 01, 2017
                  12345
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