Recent customer comments

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Exceptional



based on 752 reviews
  • Cleanliness 9.4
  • Facilities 8.5
  • Location 9.5
  • Room comfort and quality 9.3
  • Service 9.4
  • Value for money 9.3
  • Food and dining 8.5
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Ernest from United States
Solo travelers
Superior
Stayed 2 nights in November 2014
great value
value, location, staff
This is a great little boutique hotel. The staff, location, value for the money, and breakfast are all great. I highly recommend it.
Reviewed November 12, 2014

KOAY from Malaysia
Groups
Superior
Stayed 2 nights in October 2014
Great Location and quality room
Room, food
Reviewed November 01, 2014

HOI from Macau
Solo travelers
Deluxe Balcony
Stayed 2 nights in August 2014
Enjoyable hotel
Fiendly n surprise service
Very nice hotel with friendly service
Reviewed September 10, 2014

TRANG from Vietnam
Solo travelers
Superior
Stayed 6 nights in August 2014
Best hotel in town
Comfort bed - location - staff
This hotel leaves me a good impression abt how its staff serve the requirements of customers. I cant complain more about staff except for the fact that my bed sheet wasnt changed during my 10 days of stay. It might be because i didnt put the sheet changing paper on bed. My sister who accompanied me is a light sleeper. She almost doesnt sleep more than 5 hrs but in this hotel she slept all day long. The bed is super comfortable 👍👍👍👍 Next time we will stay again, no better choice 😊
Reviewed September 10, 2014

Test from Slovakia
Couples
Superior
Stayed 3 nights in January 2014
Hotel gem in very hart of Hanoi city centre
Attentive staff
Reviewed August 18, 2014

Test from Slovakia
Couples
Superior
Stayed 1 night in December 2013
Amazing Stay
Polite and efficient staff
Reviewed August 18, 2014

William from Australia
Groups
Family Balcony Room
Stayed 1 night in October 2013
Good place to stay for Halong bay tours
Good english speaking staff, good food, good location
Staff were friendly and the food was much better than I had expected for breakfast. Would stay again.
Reviewed August 13, 2014

Tuyen from United States
Solo travelers
Deluxe Balcony
Stayed 3 nights in August 2014
Excellent Value for Money
Excellent location, exceptionally friendly and capable staff, value
Excellent stay. Would stay again.
Reviewed August 09, 2014

Kalpesh from India
Business travelers
Family Balcony Room
Stayed 3 nights in July 2014
Good place and great staff
Staff,Comfort etc
Great.
Reviewed August 04, 2014

Pepie from Indonesia
Business travelers
Superior
Stayed 2 nights in August 2014
Excellent Hotel
Super Friendly Staff, Very good breakfast and Clean
I was satisfied with their service
Reviewed August 04, 2014


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