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3 travelers have booked today.
Merapi Merbabu Yogyakarta Hotel
Jalan Seturan Raya, Sleman, Depok, Yogyakarta, Indonesia, 55281 - See map
The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Depok part of Yogyakarta, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Taman Sari Water Castle. This 4-star property features restaurant to make your stay more indulgent and memorable.
Highlights
Staff Vaccination
Hygiene Plus
100% of staff fully vaccinated
100% of on-site staff have received all necessary vaccination shots for COVID-19.
Important announcement -- "As part of the Coronavirus (COVID-19) restrictions, the property may request additional documentation from guests to validate identification, travel itinerary, and other relevant information. Please contact the property for more details"
Facilities
Airport transfer
Valet parking
Shuttle service
Free Wi-Fi in all rooms!
Check-in/out [express]
Hospitality. Complete facilities and comfort for family and business ”
Fast response for every problem, excellent services over all
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Dear Mrs.Riskha, Thank you for your attention and glad to hear the information from you. We would like to improved our services and facilities to comfortable every guest during their times in our hotel. Thank you very much for your trust in staying at our hotel. Warm regards,
Value for money ”
This 4-star hotel is really a value for money located in strategic location not far from Hartono mall.. lot of eateries outside hotel and KFC is just adjacent.. will come back here for stay again
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Dear Mr. Raja Manickkam, Thank you very much for being pleased to stay at our hotel. Hopefully from any information, suggestions and your complaints, we would further improve and provide the best service for all guests who stay. We are greatly expected to your up coming to spend your times at our hotel Warm regards, Assistant Front Office Manager
Cozy hotel with view city”
Good place and so comfortable this hotel
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Bapak/Ibu Rivaldi yang terhormat, Terima kasih atas ulasan positif mengenai pelayanan dan fasilitas Hotel Merapi Merbabu. Kami bangga dapat memberikan pengalaman menginap yang menyenangkan bagi Bapak/Ibu. Apresiasi Bapak/Ibu membangun semangat kami untuk selalu memberikan pelayanan yang terbaik bagi tamu kami. Kami senantiasa menantikan kedatangan Bapak/Ibu kembali di Hotel Merapi Merbabu. Salam hangat, Management
Nice and very good breakfast”
Hotel was nice and location is perfect, the staff is helpful and breakfast was great. The room was clean and big.
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Dear Mrs. Kiki, Thank you for your attention and glad to hear the information from you. We would like to improved our services and facilities to comfortable every guest during their times in our hotel. Thank you very much for your trust in staying at our hotel. Warm regards,
nice”
big room indeed!
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Bapak / Ibu. Aldea yang terhormat, Terimakasih telah berkenan menginap di hotel kami. Semoga dari setiap informasi, saran dan keluhan, kami bisa semakin memperbaiki, meningkatkan dan memberikan pelayanan terbaik bagi semua tamu yang menginap. Terima kasih Salam hangat,
Stategis Place”
A great place for staying cation and finding a nice food
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Bapak/Ibu Dini yang terhormat, Terima kasih atas ulasan positif mengenai pelayanan dan fasilitas Hotel Merapi Merbabu. Kami bangga dapat memberikan pengalaman menginap yang menyenangkan bagi Bapak/Ibu Dini. Apresiasi Bapak/Ibu Dini membangun semangat kami untuk selalu memberikan pelayanan yang terbaik bagi tamu kami. Kami senantiasa menantikan kedatangan Bapak/Ibu kembali di Hotel Merapi Merbabu. Salam hangat, Hotel Management
Value for Money”
For the money you pay. Its worthed. Right in the middle of Campus area Room is spacious and clean Some Parking lot - not big just enough and its free. Limited on toiletries in the shower room. some light in the room need attention. But overall (with the money i have to spent) Satisfied.
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Dear Mr/Mrs. Sri Thank you very much for your attention and glad to hear the information or suggestion from you. Suppose to be apologize for the bad experience during your stayed. We are continouesly made an improvement at our services and facilities to comfortable every guest during their times. Greatly expected to your next up coming to spend your times at our Hotel. Warm regards, Assistant Front Office Manager
good place”
good place but not good enough, because of reparation
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Dear Mr. Hanggana, Thank you very much for your attention and glad to hear the information or suggestion from you. Suppose to be apologize for the bad experience during your stayed. Undermaintenance part of our property space is conditional on the damage needs. We are continouesly made an improvement at our services and facilities to comfortable every guest during their times. Greatly expected to your next up coming to spend your times at our Hotel. Warm regards, Assistant Front Office Manager
Swimming pool”
The swimming pool need more light and anti slip
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Hi Tyara.... Warmest greetings from Merapi Merbabu Hotel Yogyakarta. Previously, we are very grateful for your feedback during your stay at Merapi Merbabu Hotel Yogyakarta. We apologize for some things that made you feel uncomfortable during your stay with us. We will forward this feedback to the team so that we can improve our services again in the future. We also hope to welcome you back on your next visit to Merapi Merbabu Hotel Yogyakarta. thanks. Very Best Regards, Eric Bachtiar Arisandi
Nice stay”
+ Large and comfortable room and bed. - Taste of breakfast need to be improved.
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Dear Mr/ Mrs. Reine, Thank you very much for your attention and glad to hear the information or suggestion from you. Suppose to be apologize for the bad experience during your stayed. We are continouesly made an improvement at our services and facilities to comfortable every guest during their times. Greatly expected to your next up coming to spend your times at our Hotel. Warm regards, Assistant Front Office Manager
Big Room, poor connection ”
The room is big. The staff is helpful too. The internet though was very poor..
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Dear Mrs. Mariana, Thank you for choosing our newly refurbished hotel during your visit to Yogyakarta. On behalf of Management Merapi Merbabu Hotel and all our team I apologize for the experiences which did not meet your expectations and make your stay with us not entirely comfortable. Your comments and suggestions had been addressed to our management team and I assure you that every step has been taken to avoid similar case to happen again in the future. We hope to see you soon again here! Warm Regards, Front Office Supervisor Merapi Merbabu Yogyakarta
Beatiful view”
In the morning we can see Merapi Merbabu mountain
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Dear Mr. Ardi Thank you very much for the pleasure of staying at our Hotel. Glad to hear your information and recommendation to our property. Thus we are amaze to hear your satisfaction of our services. Hopefully from every information we would further improve to provide the best service for all guests who stay overnight. We greatly welcoming you back to stay at our Hotel in near future with another great experience. Warm regards, Assistant Front Office Manager
So so”
The room is big, but my bad luck, I got an almost broken room. The AC is broken, the cattle is broke, and also something wrong with the toilet
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Dear Mrs. Giska, Thank you for your attention, suppose to be sorry for the bad experience during you stayed. We would like to improved our services and facilities to comfortable every guest during their times in our hotel. Warm regards,
Very good”
Nice place, nice people.. 😊
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Bapak/Ibu Doni yang terhormat, Terima kasih atas ulasan positif mengenai pelayanan dan fasilitas Hotel Merapi Merbabu. Kami bangga dapat memberikan pengalaman menginap yang menyenangkan bagi Bapak/Ibu. Apresiasi Bapak/Ibu membangun semangat kami untuk selalu memberikan pelayanan yang terbaik bagi tamu kami. Kami senantiasa menantikan kedatangan Bapak/Ibu kembali di Hotel Merapi Merbabu. Salam hangat, Management
Good value for money. All staff are very friendly. Room is cozy however you can hear other people an”
talking in the corridor. We have not yet tried the swimming pool because the place is too far from restaurant for breakfast so our child can enjoy swimming while the parent is having breakfast.
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Dear Mr. Wielly, Thank you for your attention and glad to hear the information and suggestion from you. Suppose to be apologize for the bad experience during your stayed at our Hotel concerning to the noise condition and Pool location. Your complaint and opinion is a great information for us to continouesly make improvement at our services and facilities to comfortable every guest during their times in our hotel. We are greatly expected to your up coming to spend your times at our hotel. Thank you very much for your trust in staying at our hotel. Warm regards, Assistant Front Office Manager
OK”
Nice staycation
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Dear Mr/Mrs Winhard Thank you for ratingand review your experience stay at our Hotel. We really appreciate your kindness. We look forward to welcoming you back to Merapi Merbabu Hotel for pleasant stay in the nearest future. Warm regards, Hotel Management
Very good”
Wifihaving stuck,sometime have sometime disconnect.need some improvement.
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Dear Mr. Mohd, We would like to convey our apologies according to your uncomfortable condition with the wifi connection during your stayed in our hotel. According to its problem, our IT team had been improve our internet connection in all Hotel area to support all the guest needed. We greatly expected to your up coming to stay in our hotel. Thank you to your attention and understanding. Warm regards, Assistant Front Office Manager
Hotel with good location”
We stay 1 night in here and very alot food around hotel. Hotel not clean because under renovation.
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Dear Mr. Tan, Thank you for choosing our newly refurbished hotel during your visit to Yogyakarta. On behalf of Management Merapi Merbabu Hotel and all our team I apologize for the experiences which did not meet your expectations and make your stay with us not entirely comfortable. Your comments and suggestions had been addressed to our management team and I assure you that every step has been taken to avoid similar case to happen again in the future. We hope to see you soon again here! Warm regards, Front Office Supervisor Merapi Merbabu Yogyakarta
So so”
Selected among other hotels during high season.
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Hi Frieda, Warm greetings from Merapi Merbabu Hotel Yogyakarta. We are very pleased with your feedback during your stay with us. It's great to know that you were satisfied with our service. We will forward this response to the team so that it can be a motivation for the team to improve our services again in the future. We also hope to welcome your next visit to Merapi Merbabu Hotel Yogyakarta. Thank you. Regards, Eric Bachtiar Arisandi
Not well prepared ”
We stayed here for 4 days 3 nights. First, our card room didn’t work, after this problem solved, we couldn’t found the AC remote and the room telephone didn’t work :) then we asked to change our room by using telephone in the bathroom. they gave us a different room but with worse view. At least everything were working well in there. But, the linen was kinda dusty, even after the service room cleaning. I just wanna say that it wasn’t worthy the price. We wouldn’t back to stay here again, sorry.
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Dear Mrs. Winda Apologize for the inconvenience and problems that you experienced during your stay. We have coordinated the problems with management and have followed up according to the applicable procedures, so that in the future these things will not happen to you / other guests or guests who are staying overnight. Thank you for your time and attention from any information, suggestions and complaints, it will help us to improve and provide the best service for all guests who stay. We look forward to welcoming you to stay at our hotel. Warm regards, Assistant Front Office Manager