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7.9
Very good
6,198 reviews
6,198 reviews
"Clean room , nice hotel ."
"Bed comfy & room is clean!"
"Overall is okay with this hotel, value for money and the location were great."
"Was in very convenient location, easy for work and taxis etc, many restaurant areas and great all day hawker food market right next door."
"Good sized room."
8.5
Excellent
Location rating score
Merchant Hotel
The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Strategically situated in Georgetown, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Pinang Peranakan Mansion. This 3.5-star property features restaurant to make your stay more indulgent and memorable.
Car park
Free Wi-Fi in all rooms!
Front desk [24-hour]
Luggage storage
Shops
Coffee shop
Bar
4 travelers have booked today.
Value for money | 7.9 |
Distance to city center | 0.5KM |
Location rating | 8.5 |
Nearest airport | Penang International Airport (PEN) |
Distance to airport | 15.3 km |
What is the average travel time to a nearby airport from Merchant Hotel?
The average travel time to get from Merchant Hotel to the airport is 20 minutes, but please take into account that the travel time may differ based on traffic, weather conditions, and time of day.
What interesting attractions are in close proximty of Merchant Hotel that are in walking distance?
While staying at Merchant Hotel, begin your vacation by checking out the nearest destinations that are within close proximity to the property which include The Chocolate Boutique, Oriental Arts & Antiques, and Cheong Fatt Tze - The Blue Mansion.
What bars are close by Merchant Hotel?
While residing at Merchant Hotel, indulge in your evening or night out at Club Momo, R&B Pub, and Farquhar's Bar to get the most out of your nightlife.
At what time of the year is Merchant Hotel most popular?
Merchant Hotel's most popular month where verified visitors have stayed the most is in December.
What payment options are supported at Merchant Hotel?
Merchant Hotel accepts up to 4, with payment card options including Cash, Visa, and MasterCard.
What is the typical rating that verified Solo travelers' have given to Merchant Hotel?
Past solo travelers that have stayed at this property have given Merchant Hotel an average rating of 7.9. You can look up more detailed customer reviews and responses by filtering for a specific type of verified travelers down in the review section.
What is the average rating that verified Families with young children have given to Merchant Hotel?
Verified families with young children that have stayed at this property have given Merchant Hotel an average rating of 7.9. You can look up more detailed customer reviews and feedback by filtering for a specific type of verified travelers down in the review section.
What restaurants are in close proximty of Merchant Hotel?
Merchant Hotel’s neighborhood is Georgetown which comprises of popular restaurants such as Kirishima, Restoran Sup Hameed, and Kafe Kheng Pin.
Is breakfast offered at Merchant Hotel?
Wake up to an exceptional continental breakfast at Merchant Hotel. Travelers can enjoy breakfast offered with an additional charge of 38 MYR for children and 38 MYR for adults if not included in the room rate. You can save more on breakfast costs with Agoda by booking a room with breakfast, which is usually included for less than buying it at the hotel.
8.8
"Clean room , nice hotel ."
Titan
|
April 30, 2023
10
"Bed comfy & room is clean!"
rainy
|
April 6, 2023
8.8
"Overall is okay with this hotel, value for money and the location were great."
Putri
|
May 10, 2023
Merchant Hotel
You'll love the exceptional convenience during your stay at Merchant Hotel, located right in the heart of the city center, with an easy access to everything in Penang. The true local flavors and culture of Penang are yours with a stay at Merchant Hotel, located just 920 m from the famous Pinang Peranakan Mansion.
The superior services and facilities offered at Merchant Hotel will make for a memorable stay. Stay connected throughout your stay with free internet access provided. Your explorations of Penang can be assisted with the taxi services available here. Parking is provided free of charge for guests.
You'll have no problem planning out your days and transportation needs with front desk services including luggage storage and safety deposit boxes. The hotel's daily housekeeping will make staying in a great choice. Smoking may only take place in restricted designated areas.
Guests are guaranteed a comfortable stay while at Merchant Hotel. To enhance your stay, some rooms at the hotel come with linen service, blackout curtains and air conditioning. The hotel's in-room entertainment is second to none, with daily newspaper and cable TV provided to guests in select rooms. You may be assured to know that bottled water, a coffee or tea maker, instant coffee, instant tea and mini bar are available in some select rooms.
You can stay fresh and clean with a hair dryer, toiletries and towels provided in some of the guest bathrooms.
Dining and things to do
Wake up with no worries at Merchant Hotel, where breakfast can be provided in house. What's better than a good cup of coffee? Start every vacation day at the hotel with an energizing cup of quality coffee. Throughout your stay, choose from a variety of delicious dining options at the hotel. Once there, be sure to check out bar for some in-house nighttime fun.
Never let a day go wasted when you're at Merchant Hotel with all the activities and facilities provided. No need to go anywhere after dinner -- play with friends or family at the shared lounge and TV area. You can find a perfect memento of your trip, or grab some simple travel supplies at the shops.
Around the property
Venture outside the hotel and explore Penang. Your first day during your stay at Merchant Hotel should include a visit to Chew's Jetty located 1.2 km away. Photograph yourself in front of Cheong Fatt Tze - The Blue Mansion located 160 m away, which people travel great distances to see.
Reasons to stay here
Spend less here on rooms than you would at 92% of other accommodations in the city.
Verified reviews for this hotel's food and dining options score it better than 96% of accommodations in the city.
This accommodation beats more than 97% of competition in the city on room comfort.
7.2
Breakfast
157 mentions
Housekeeping
99 mentions
Food & Dining
45 mentions
Car Park
35 mentions
8.5
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
Show reviews that mention
Satisfied”
Good customer service. The rooms were spacious and clean with the usual amenities. Bathroom had a bath tub and running hot water. Located in center of attraction price consider low rate. Breakfast not buffet, served as set with side dishes and it's usually a choice between two options.
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Great place to stay!”
The check-in and check-out process were smooth like butter. The room very clean and neat. They attended to my request immediately, like when i request for cloth iron. Great!
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Nice Hotel to stay With family”
Outside View is nice.. From our room can see the KOMTAR TOWER.. Very Nice view.. Got bathtub.. Reasonable Price.. Yummy Breakfast.. & easily to find outside food at night time☺
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Exceptional”
It is our second time here. The location is superb. Walking distance to chow rasta, komtar and other top spot. Ample car park. Room was spacious,comfort bed and pillow, clean toilet, kettle and mini refrigerator also provided. Of course we will return to this hotel in our future food hunting trip
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Best of The Best”
Perfect hotel with perfect staffs and Manager. Mr Siva ,Mr Wilson and the frontliners are excellent . Hotel location are superb, good job to housekeeping staffs keeping clean the rooms. Suggestion:- birds dropping on every windows needs to be clean and monitor. Othee than that everything is great.
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Best hotel with great value of your money”
I stayed in this hotel during MCO, February 2021. During that time all 4 stars (and above) hotels didn't welcome outside guess like me. They were asking for official business letter before I am allowed to check-in. It was 3am and I phoned many hotels asking for walk-in accomodation but all refused untill I phoned this hotel. They welcome me and I checked in at 4am with no hanky panky questions. The room got bathtub. Cleanliness is great and the staffs are polite too. I will stay in this hotel again when I come to Penang in the future
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Comfortable ”
My stay was pleasant and strategic location with easy access to town centre. With simple nice breakfast provided and nice staff served it will make your day.
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Really comfortable place”
I stayed here for 3 nights. Overall the service really good and the staff really helpful . The room so cosy and comfortable. Recommended hotel with affordable price. The location very strategic with famous places at georgetown. Gonna stay here again if I come to penang!
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Exceptional”
Outstanding. Absolutely is a YES ...excellent in all aspect, room cleanliness perfect!.well maintained, very well organized management...perfect Housekeeping Supervisors very spot on. Azeem was very friendly..defenately will revisit. Thank you all concerned
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Great hotel and location”
Room is big and pretty clean. location is good and near to many food places. The staff service is excellent! Will stay there again when I go to Penang.
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My One Night Stay”
I enjoyed my night stay here. The room was clean, spacious and comfy. The main road traffic can be noisy during peak hours otherwise it's fine. Hotel staffs were friendly and polite too. Definitely staying here again.
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Great Hotel, Strategic Location”
Really like the rooms. Such a large room. However, the toilet is not suitable for elderly as one needs to climb inside the bathtub to shower.
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Best place to stay”
Very clean and comfortable place to stay with the easy parking
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Worth Every Penny!”
For what we paid, this hotel is totally worth it. The bed was big, bathroom with bath tub, internet was fine. We can even stream movies using the hotel wifi. We got the corner room where there’s balcony, where u can relax there. Definitely going to stay here again in the future if we are in Penang.
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Great room with bathtub, good location”
The room was very spacious, with bath tub, which is very helpful after whole day of walking / exploring the city. Located near Chulia Street so you can just walk to various famous places and hunt for food. The breakfast was ok. Overall great value.
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Best of the best”
Good service, clean, and well manage. TQ for your good service. So cheap with a bath tub. Really love it.
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Strategic location”
In the middle of the town. Easy to reach anywhere you want.
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Best and cheap hotel!”
The staff are really helpful. The hotel are also very clean. The location are very strategic to the hot spot location
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Exceptional”
The rooms are spacious, comfortable and super clean. Toilets have hot water facility bath tab. Free parking for customers. Overall very satisfied. The location of this hotel is superb, you can practically walk to the shops.
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Recommended”
very spacious parking. Excellent service staff from entrance to check-out. No issue at all during this stay. What best ? Center of almost many attraction and best place for food hunting. Yet very calm and condusive environment though SOP Covid19 SOP-compliance. Double thumbs up. Will come again and recommend to others to stay.
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