Merchant Hotel
Merchant Hotel
Restaurant, Merchant Hotel in Penang
Lobby, Merchant Hotel in Penang
Balcony/terrace, Merchant Hotel in Penang
Facilities, Merchant Hotel in Penang
Surrounding environment, Merchant Hotel in Penang

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Agoda Preferred

Merchant Hotel

3.5 stars out of 5
55, Jalan Penang, Georgetown, Penang, Malaysia, 10000 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Strategically situated in Georgetown, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Pinang Peranakan Mansion. This 3.5-star property features restaurant to make your stay more indulgent and memorable.


Located in heart of Penang

Great Breakfast

Great View

870 meters to public transportation

Inside city center


Front desk [24-hour]

Airport transfer

Car park

Free Wi-Fi in all rooms!

Luggage storage



Coffee shop

This property is in high demand!

15 travelers have booked today.

7.9Very good

5,349 reviews

5,349 reviews

See map


Location rating score

Excellent location - Inside city center
Popular neighborhood
Exceptional for walking
Walkable places
The Rainbow Skywalk and Observatory Deck
20 m
Soho Free House
20 m
90 m
The Chocolate Boutique
140 m
Oriental Arts & Antiques
160 m
Popular landmarks
Armenian Street
680 m
Khoo Kongsi
870 m
Pinang Peranakan Mansion
920 m
Penang Fort Cornwallis
1.1 km
Chew's Jetty
1.3 km
Closest landmarks
R&B Pub
20 m
Silver-Econ Travel
170 m
Segafredo Espresso
190 m
Upper Penang Road
200 m
Club Momo
200 m
Value for money8.0
Distance to city center0.5KM
Location rating8.6
Nearest airportPenang International Airport (PEN)
Distance to airport15.3 km

Rooms available at Merchant Hotel

Room comfort & quality


Deluxe Balcony City View
  • Room size: 25 m²/269 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Executive Twin Bed
  • Room size: 30 m²/323 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Executive King Bed
  • Room size: 30 m²/323 ft²
  • Outdoor view
  • 1 king bed
Enter dates to see prices
Deluxe Sea View Twin Room
  • Room size: 25 m²/269 ft²
  • Sea view
  • 2 single beds
Enter dates to see prices
Deluxe King Bed
  • Room size: 25 m²/269 ft²
  • Outdoor view
  • 1 king bed
Enter dates to see prices
Deluxe Sea View Double Room
  • Room size: 28 m²/301 ft²
  • Sea view
  • 1 king bed
Enter dates to see prices
Deluxe Twin - 2 Single Beds
  • Room size: 25 m²/269 ft²
  • Outdoor view
  • 2 single beds
Enter dates to see prices
Twin Room with Sea View
  • Room size: 28 m²/301 ft²
  • Sea view
  • 2 single beds
Enter dates to see prices
King Room with Sea View
  • Room size: 25 m²/269 ft²
  • Sea view
  • 1 queen bed
Enter dates to see prices
Executive Sea View King Room
  • Room size: 30 m²/323 ft²
  • Sea view
  • 1 king bed
Enter dates to see prices

Top things to do in Penang

Up to 10% off

Popular things to do

popular things to do

Frequently asked questions

What is the average travel time to a nearby airport from Merchant Hotel?

The average travel time to get from Merchant Hotel to the airport is 20 minutes, but please take into account that the travel time may differ based on traffic, weather conditions, and time of day.

What interesting attractions are in close proximty of Merchant Hotel that are in walking distance?

While staying at Merchant Hotel, begin your vacation by checking out the nearest destinations that are within close proximity to the property which include The Chocolate Boutique, Oriental Arts & Antiques, and Cheong Fatt Tze - The Blue Mansion.

What bars are close by Merchant Hotel?

While residing at Merchant Hotel, indulge in your evening or night out at Club Momo, R&B Pub, and Farquhar's Bar to get the most out of your nightlife.

At what time of the year is Merchant Hotel most popular?

Merchant Hotel's most popular month where verified visitors have stayed the most is in February.

What payment options are supported at Merchant Hotel?

Merchant Hotel accepts up to 4, with payment card options including MasterCard, Cash, and Visa.

What is the typical rating that verified Solo travelers' have given to Merchant Hotel?

Past solo travelers that have stayed at this property have given Merchant Hotel an average rating of 7.9. You can look up more detailed customer reviews and responses by filtering for a specific type of verified travelers down in the review section.

What is the average rating that verified Families with young children have given to Merchant Hotel?

Verified families with young children that have stayed at this property have given Merchant Hotel an average rating of 7.8. You can look up more detailed customer reviews and feedback by filtering for a specific type of verified travelers down in the review section.

What restaurants are in close proximty of Merchant Hotel?

Merchant Hotel’s local community is Georgetown which consists of well-known restaurants such as Foong Wei Heong Restaurant and Junk Cafe.

Is breakfast offered at Merchant Hotel?

Wake up to an exceptional continental breakfast at Merchant Hotel. Travelers can enjoy breakfast offered with an additional charge of 38 MYR for adults and 38 MYR for children if not included in the room rate. You can save more on breakfast costs with Agoda by booking a room with breakfast, which is usually included for less than buying it at the hotel.

More about Merchant Hotel

More about Merchant Hotel

Experience Comfort and Convenience at Merchant Hotel in Penang

Welcome to Merchant Hotel, a 3.5-star establishment located in the heart of Penang, Malaysia. With its prime location, this hotel offers a perfect blend of comfort, convenience, and affordability, making it an ideal choice for both leisure and business travelers. As you step into the hotel, you will be greeted by a warm and inviting atmosphere. The hotel's friendly and attentive staff will ensure that your stay is nothing short of exceptional. With a total of 93 well-appointed rooms, Merchant Hotel provides a cozy and relaxing retreat for its guests. Check-in time at Merchant Hotel is from 03:00 PM, allowing you ample time to settle in and make yourself at home. The hotel was originally built in 1984 and has since been renovated in 2015 to offer modern amenities and a contemporary ambiance. Its close proximity to the city center, just 0.5KM away, makes it an ideal base for exploring the vibrant attractions and cultural heritage of Penang.

Unwind and Indulge in Merchant Hotel's Entertainment Facilities

Merchant Hotel in Penang, Malaysia offers a range of entertainment facilities to ensure a delightful and enjoyable stay for its guests. Whether you are in the mood for shopping, socializing, or simply relaxing, this hotel has got you covered. Step into the hotel's vibrant shops and explore a variety of local and international brands. From trendy fashion boutiques to unique souvenir stores, you'll find something to suit your style and taste. Indulge in a shopping spree and bring back the perfect mementos from your Penang getaway. After a day of exploring the city, head to the hotel's stylish bar, where you can unwind with a refreshing cocktail or indulge in a fine selection of wines and spirits. The bar offers a cozy and relaxed atmosphere, perfect for socializing with friends or meeting fellow travelers. Sip on your favorite drink and savor the moment as you enjoy the lively ambiance. For those seeking a more laid-back experience, the hotel also features a shared lounge/TV area. Sink into comfortable sofas and catch up on your favorite shows or movies on the large flat-screen TV. Whether you want to relax with a good book, chat with fellow guests, or simply enjoy some downtime, this inviting space provides the perfect setting. With its diverse range of entertainment facilities, Merchant Hotel ensures that every guest can find something to suit their preferences. Whether you're a shopaholic, a social butterfly, or simply seeking relaxation, this hotel has it all.

Convenience Facilities at Merchant Hotel: A Perfect Blend of Comfort and Accessibility

Merchant Hotel in Penang, Malaysia, offers a wide range of convenience facilities to ensure that guests have a comfortable and hassle-free stay. The hotel understands the importance of safety and security, which is why it provides safety deposit boxes for guests to store their valuable belongings. Additionally, Wi-Fi is available in all public areas, allowing guests to stay connected and browse the internet with ease. For those who prefer to smoke, Merchant Hotel has a designated smoking area where guests can indulge in their habit without inconveniencing others. Moreover, the hotel offers free Wi-Fi in all rooms, ensuring that guests can easily stay connected and access the internet from the comfort of their own space. To make guests' stay even more convenient, Merchant Hotel provides luggage storage facilities, allowing guests to securely store their belongings before check-in or after check-out. Furthermore, the hotel offers daily housekeeping services, ensuring that the rooms are kept clean and tidy throughout the duration of the stay. With these convenience facilities, Merchant Hotel aims to provide a seamless and enjoyable experience for all its guests.

Convenient Transport Facilities at Merchant Hotel

At Merchant Hotel, we understand the importance of convenient and hassle-free transportation for our guests. To ensure a seamless travel experience, we offer a range of transport facilities to cater to your needs. For those arriving at Penang International Airport, our hotel provides a reliable and efficient taxi service. Our friendly and professional drivers will be waiting to greet you upon arrival, making your journey to the hotel comfortable and stress-free. Additionally, if you prefer to explore Penang at your own pace, we offer a secure car park facility for guests with their own vehicles. Please note that car park charges are applied. This allows you the freedom to conveniently travel around the city and discover all the fascinating attractions that Penang has to offer. Whether you choose to explore the vibrant streets of Georgetown or visit the stunning beaches along the coast, our transport facilities will ensure that you have a memorable stay at Merchant Hotel.

Indulge in Culinary Delights at Merchant Hotel's Dining Facilities

At Merchant Hotel, we understand the importance of a satisfying dining experience during your stay. That's why we offer a range of dining facilities to cater to your culinary preferences. Start your day off right with a scrumptious continental breakfast served in our cozy coffee shop. Enjoy a variety of freshly baked pastries, cereals, fruits, and hot beverages to kickstart your morning. For a more substantial meal, head over to our elegant restaurant, where our talented chefs create delectable dishes using the finest ingredients. Indulge in a culinary journey as you savor a diverse menu that showcases both local and international flavors. Whether you're in the mood for traditional Malaysian cuisine or international favorites, our restaurant is sure to satisfy your taste buds. Rest assured that our dedicated staff will ensure your dining experience is nothing short of exceptional. With daily housekeeping, you can expect a clean and comfortable ambiance as you dine. So come and immerse yourself in a gastronomic adventure at Merchant Hotel's dining facilities.

Luxurious and Spacious Rooms at Merchant Hotel, Penang

Discover a world of comfort and elegance at Merchant Hotel in Penang, Malaysia. With a range of exquisite room offerings, your stay at Merchant Hotel promises to be nothing short of exceptional. Indulge in the opulence of our Deluxe King Bed rooms, boasting 25 square meters of space and a plush king-sized bed. For those traveling with a companion, our Deluxe Twin rooms offer the same generous space, with two comfortable single beds to ensure a restful night's sleep. For a truly luxurious experience, our Executive King Bed rooms offer an additional 5 square meters of space, providing ample room to unwind and recharge. Alternatively, our Executive Twin Bed rooms offer the same spaciousness, with the added convenience of two single beds. Booking your stay at Merchant Hotel through Agoda guarantees you the best prices and a hassle-free experience. With Agoda's easy-to-use platform, you can effortlessly browse through our room options, compare prices, and secure your reservation in just a few clicks. Take advantage of Agoda's exclusive deals and promotions to make the most of your stay at Merchant Hotel, where luxury meets affordability.

Discover the Vibrant Charm of Georgetown in Penang, Malaysia

Welcome to Georgetown, a captivating neighborhood nestled in the heart of Penang, Malaysia. Known for its rich history, diverse culture, and mouthwatering cuisine, Georgetown is a must-visit destination for travelers seeking an authentic Malaysian experience. As you wander through the streets of Georgetown, you'll be enchanted by its colonial architecture, colorful street art, and bustling markets. Take a stroll along Armenian Street and marvel at the beautifully preserved heritage buildings, each with its own unique story to tell. Immerse yourself in the local culture by exploring the vibrant Little India, where you can indulge in aromatic spices, colorful textiles, and traditional Indian delicacies. Georgetown is also a food lover's paradise, offering a wide array of culinary delights. From hawker stalls serving up mouthwatering street food to trendy cafes and fine dining restaurants, there is something to satisfy every palate. Don't miss the chance to try Penang's famous dishes such as Char Kway Teow, Assam Laksa, and Nasi Kandar. In addition to its cultural and gastronomic offerings, Georgetown is also home to several attractions that showcase Penang's history and heritage. Visit the iconic Kek Lok Si Temple, one of the largest Buddhist temples in Southeast Asia, or explore the fascinating exhibits at the Penang State Museum and Art Gallery. For a glimpse into the city's past, take a guided tour of the Cheong Fatt Tze Mansion, a beautifully restored 19th-century Chinese courtyard house. Whether you're a history buff, a food enthusiast, or simply a traveler seeking to immerse yourself in a vibrant and eclectic atmosphere, Georgetown in Penang, Malaysia, has something for everyone. Experience the charm and allure of this unique neighborhood as you create unforgettable memories during your stay at Merchant Hotel.

Convenient Transportation from Penang Airport to Merchant Hotel in Georgetown

Located in the heart of Georgetown, Penang, Merchant Hotel is a popular choice for travelers seeking a comfortable and convenient stay. When it comes to reaching the hotel from the nearest airport, Penang International Airport (PEN), there are several transportation options available. One of the most convenient ways to get to Merchant Hotel from Penang International Airport is by taking a taxi. Taxis are readily available outside the airport terminal, and the journey to the hotel takes approximately 30 minutes, depending on traffic conditions. It is advisable to negotiate the fare with the driver or ensure that the taxi meter is used for a fair price. Another option is to use a ride-hailing service like Grab, which is widely used in Penang. Simply download the Grab app on your smartphone and book a ride to Merchant Hotel. This can be a more cost-effective option, especially for solo travelers or small groups. For those who prefer public transportation, there is a bus service available from the airport to Georgetown. Look for the Rapid Penang bus with Route 401E, which operates between the airport and the city center. The journey takes around 45 minutes, and the bus stop closest to Merchant Hotel is located on Chulia Street, just a short walk away. No matter which transportation option you choose, once you arrive at Merchant Hotel, you will be greeted with warm hospitality and comfortable accommodations. The hotel offers a range of amenities, including spacious rooms, a rooftop pool, and a restaurant serving delicious local and international cuisine. Its central location in Georgetown also makes it an ideal base for exploring the vibrant streets, historical sites, and famous attractions of Penang.

Discover the Rich Cultural Heritage near Merchant Hotel

Located in the heart of Penang, Merchant Hotel offers easy access to a plethora of fascinating landmarks and attractions that showcase the rich cultural heritage of the city. Just a stone's throw away, you'll find the Pinang Peranakan Mansion, a beautifully restored heritage house that offers a glimpse into the opulent lifestyle of the Peranakan community. Marvel at the intricate architecture and explore the collection of antiques and artifacts that depict the unique blend of Chinese, Malay, and European cultures. For a taste of Penang's maritime history, head to Chew's Jetty, a wooden boardwalk that stretches out over the water. Take a leisurely stroll along the jetty and admire the traditional wooden houses built on stilts, which have been home to the Chew clan for generations. Another architectural gem nearby is the Cheong Fatt Tze - The Blue Mansion. This iconic indigo-colored building is a UNESCO World Heritage Site and showcases the beauty of traditional Chinese architecture. History buffs will be delighted to visit Khoo Kongsi, a magnificent Chinese clanhouse that dates back to the 19th century. Admire the intricate carvings and ornate decorations that adorn this ancestral hall, and learn about the history and traditions of the Khoo clan. For a taste of Penang's colonial past, visit Fort Cornwallis, the largest standing fort in Malaysia. Explore the ancient cannons and stroll along the fort's ramparts, enjoying panoramic views of the surrounding area. Art enthusiasts will be captivated by Armenian Street, a vibrant and colorful street that is home to numerous galleries and street art installations. Snap photos with the famous murals and explore the unique shops and cafes that line the street. Nature lovers can escape the hustle and bustle of the city by visiting the Penang Botanical Gardens, a serene oasis filled with lush greenery, exotic plants, and beautiful walking trails. No visit to Penang would be complete without exploring the captivating street art in George Town. Wander through the streets and alleys, discovering whimsical murals and interactive installations that showcase the city's vibrant art scene. For a spiritual experience, visit the Dharmikarama Burmese Temple, the oldest Burmese temple in Malaysia. Admire the stunning architecture and immerse yourself in the peaceful ambiance of this sacred place. For a unique and fun experience, head to the Upside Down Museum, where you can explore a world turned upside down. Take quirky photos in the upside-down rooms and marvel at the mind-bending illusions. With such a wide range of landmarks and attractions nearby, Merchant Hotel is the perfect base for immersing yourself in the cultural and historical treasures of Penang.

Convenient Public Transport Stations near Merchant Hotel

Merchant Hotel is strategically located near two major public transport stations in Penang, Malaysia. Just a short walk away, guests will find themselves at the bustling Komtar Bus Terminal, which serves as a central hub for various bus routes in the city. From here, visitors can easily explore the vibrant streets of Penang and reach popular attractions such as the UNESCO World Heritage site of George Town and the famous Penang Hill. Additionally, Pengkalan Raja Tun Uda Bus Terminal is also conveniently located near the hotel. This terminal offers a wide range of bus services, making it a convenient transportation option for guests looking to explore other parts of Penang and beyond. Whether you're planning to visit the beautiful beaches of Batu Ferringhi or embark on a food adventure in the charming town of Balik Pulau, the Pengkalan Raja Tun Uda Bus Terminal provides easy access to these destinations and more. With these two public transport stations nearby, guests at Merchant Hotel can enjoy the convenience and flexibility of exploring Penang at their own pace.

A Culinary Adventure Awaits

Merchant Hotel is surrounded by a plethora of dining options that will tantalize your taste buds and take you on a culinary adventure. Just steps away from the hotel, you can indulge in authentic Malaysian cuisine at Teksen Restaurant and Restoran Nasi Kandar Line Clear. For those craving international flavors, PINWHEEL RESTO CAFE offers a fusion of Western and Asian dishes, while Halab Penang serves up mouthwatering Middle Eastern delicacies. Wheeler's is the perfect spot for seafood lovers, with an array of fresh catches prepared in various delectable styles. If you're looking for a taste of Penang's heritage, The Forest - Heritage offers traditional local dishes in a charming setting. For a nostalgic dining experience, head to Tai Tong Restaurant, a Penang institution known for its classic Cantonese cuisine. Don't miss out on the vibrant atmosphere and delicious Mexican fare at Holy Guacamole - Love Lane. For a cozy and relaxing dining experience, Lagenda House & Cafe offers a range of Western and Asian dishes in a charming colonial-style building. Lastly, if you're in the mood for a variety of local street food, Sungai Pinang Food Court (Astaka Sungai Pinang) is just a short stroll away.

Shop 'til you drop at nearby shopping landmarks

Located in the heart of Penang, Merchant Hotel is surrounded by a plethora of shopping landmarks. Just a short stroll away, you'll find Fuan Wong, Hong Giap Hang, and Penang Plaza, offering a wide range of retail therapy options. For those who love exploring local markets, the Macallum Street Night Market and Lorong Kulit Flea Market are must-visit destinations. These vibrant markets are filled with stalls selling everything from clothes and accessories to local handicrafts and delicious street food. If you're in search of unique souvenirs, Siddhi Gifts & Crafts is the place to go, offering a variety of traditional Malaysian crafts. For animal lovers, a visit to the Penang SPCA is a heartwarming experience, where you can support their cause and maybe even adopt a furry friend. And for those looking for traditional rattan and bamboo crafts, Seang Hin Leong Rattan and Bamboo Craft is a hidden gem. With so many shopping options right at your doorstep, Merchant Hotel is the perfect base for a shopping adventure in Penang.

Affordable Luxury at Merchant Hotel in Penang

Experience the perfect blend of comfort, convenience, and affordability at Merchant Hotel in Penang, Malaysia. With an average room price of just $46, you can enjoy a luxurious stay without breaking the bank. Compared to the average price of a hotel room in Penang, which is $69, Merchant Hotel offers exceptional value for money. At Merchant Hotel, you can expect top-notch amenities and impeccable service at a fraction of the cost. Each room is tastefully decorated and equipped with modern conveniences, ensuring a comfortable and relaxing stay. From plush bedding to high-speed internet access, every detail has been carefully curated to enhance your experience. Whether you are visiting Penang for business or leisure, Merchant Hotel provides an excellent choice for budget-conscious travelers. Don't miss out on this incredible opportunity to enjoy affordable luxury in the heart of Penang. Book your stay at Merchant Hotel today and make the most of your trip without compromising on quality or comfort.

Exceptional Staff and Clean, Comfortable Rooms

Merchant Hotel in Penang, Malaysia, has received rave reviews from its guests. The hotel staff is consistently praised for their friendliness and helpfulness, making every guest feel welcome and well taken care of. The rooms are described as clean, comfortable, and superbly maintained, providing a relaxing and enjoyable stay. The cleanliness of the hotel is highly commended, with guests impressed by the attention to detail and overall tidiness. Additionally, the hotel's location is also appreciated by guests, as it offers a peaceful and quiet environment. Overall, Merchant Hotel is an exceptional choice for travelers seeking a friendly and comfortable stay in Penang.

A Memorable Stay at Merchant Hotel

Discover the perfect blend of comfort, convenience, and exceptional service at Merchant Hotel in Penang, Malaysia. With an impressive overall rating of 7.9, this hotel has consistently garnered positive reviews from satisfied guests. One of the standout features of Merchant Hotel is its excellent value for money, earning a commendable rating of 7.9. Guests appreciate the affordable rates without compromising on quality. Whether you are a budget-conscious traveler or simply looking for a great deal, this hotel offers exceptional value that will leave you pleasantly surprised. Another highlight of Merchant Hotel is its prime location, with an impressive rating of 8.6. Situated in the heart of Penang, guests have easy access to numerous attractions, shopping centers, and dining options. Whether you want to explore the vibrant streets of Georgetown or relax on the beautiful beaches, everything is just a stone's throw away from the hotel. The convenient location allows guests to make the most of their stay and ensures a memorable experience. Moreover, the staff at Merchant Hotel consistently receives high praise with a rating of 8.1 for their exceptional performance. From the moment you step into the hotel, you will be greeted with warm smiles and attentive service. The dedicated staff goes above and beyond to ensure that every guest's needs are met, making your stay truly memorable. Experience the perfect combination of affordability, convenience, and outstanding service at Merchant Hotel. Book your stay today and discover why this hotel continues to receive rave reviews from satisfied guests.

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Amenities and facilities

Very good


Most talked about facilities


157 mentions


99 mentions

Food & Dining

45 mentions

Car Park

35 mentions

Languages spoken
  • English
  • Chinese [Cantonese]
  • Chinese [Mandarin]
  • Filipino
  • Indonesian
  • Malay
  • Tamil
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Cleanliness and safety
  • Anti-viral cleaning products
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
Dining, drinking, and snacking
  • Bar
  • Bottle of water
  • Breakfast [continental]
  • Breakfast service
  • Coffee shop
  • Restaurants
Services and conveniences
  • Air conditioning in public area
  • Convenience store
  • Daily housekeeping
  • Elevator
  • Facilities for disabled guests
  • Invoice provided
  • Ironing service
  • Luggage storage
  • Safety deposit boxes
  • Shops
  • Smoking area
  • Terrace
  • Xerox/fax in business center
  • CCTV in common areas
  • CCTV outside property
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
Getting around
  • Airport transfer
  • Car park [charges apply]
  • Car park [free of charge]
  • Car park [nearby]
  • Taxi service
Available in all rooms
  • Accessible toilet
  • Adapter
  • Air conditioning
  • Bathtub
  • Blackout curtains
  • Carpeting
  • Clothes rack
  • Coffee/tea maker
  • Complimentary tea
  • Concierge
  • Free bottled water
  • Free welcome drink
  • Hair dryer
  • In-room safe box
  • Ironing facilities
  • Kettle
  • Linens
  • Mini bar
  • Mirror
  • Non-smoking
  • Private bathroom
  • Shower
  • Socket near the bed
  • Telephone
  • Toiletries
  • Towels
  • Trash cans
  • TV
  • Wi-Fi [free]

Food and dining

Breakfast options
  • Asian
  • Continental
Restaurants on site
Merchant Cafe
  • Cuisine: Chinese, Local
  • Menu: Buffet, A-la-carte


55, Jalan Penang, Georgetown, Penang, Malaysia, 10000


  • Penang International Airport (PEN)
    15.3 km 25 min drive
  • Sultan Abdul Halim Airport (AOR)
    86.5 km
Public transportation
  • Komtar Bus Terminal
    850 m
  • Pengkalan Raja Tun Uda Bus Terminal
    1.3 km
Hospital or clinic
  • Waktu Perkhidmatan Klinik
    240 m
  • Gurney Plaza
    3.2 km
Convenience store
  • 24 XPRESS
    50 m
Cash withdrawal
  • ATM
    40 m

What's nearby

Popular landmarks
  • Cheong Fatt Tze - The Blue Mansion
    170 m
  • Armenian Street
    680 m
  • Khoo Kongsi
    870 m
  • Pinang Peranakan Mansion
    920 m
  • Penang Fort Cornwallis
    1.1 km
  • Chew's Jetty
    1.3 km
  • Kek Lok Si Temple
    7.0 km
  • Batu Ferringhi Beach
    11.0 km
  • Entopia
    13.3 km
  • Escape Theme Park
    13.4 km
Nearby landmarks
  • The Rainbow Skywalk and Observatory Deck
    20 m
  • R&B Pub
    20 m
  • Soho Free House
    20 m
  • Omegatec
    90 m
  • The Chocolate Boutique
    140 m
  • Oriental Arts & Antiques
    160 m
  • Cheong Fatt Tze - The Blue Mansion
    170 m
  • Happy Holidays tours
    170 m
  • Silver-Econ Travel
    170 m
  • Hainan Temple
    180 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 2-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
  • The property requires a refundable security deposit of MYR 100 per night upon check-in.
  • Early check-in is subjected to room availability and is chargeable.
  • Late check-out is subjected to room availability and is chargeable.
  • Effective 1 June 2014, the City Council of Penang will impose a Local Council Tax of MYR 3 per room per night for 4- and 5-star hotels and MYR 2 per room per night for 0- to 3-star hotels. The property’s star rating will be in accordance to the rating from the Local Council, and should the rating differ from the website, the Local Council rating will apply. This fee is payable directly to the hotel upon check-in and is not included in the room rate and taxes stated herein.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

  • Check-in from15:00
  • Check-out until12:00
Getting around
  • Distance from city center0.5KM
  • Travel time to airport (minutes)20
  • Breakfast charge (unless included in room price)38 MYR
The property
  • Non-smoking rooms/floorsno
  • Number of bars/lounges0
  • Number of floors10
  • Number of restaurants1
  • Number of rooms 93
  • Year property opened1984
  • Most recent renovation2015
  • Daily parking fee0 MYR

Reviews of Merchant Hotel from real guests

Room comfort and quality8.3
Value for money8.0
High score for Penang
9+ Exceptional (665)
8-9 Excellent (370)
7-8 Very Good (573)
6-7 Good (193)
<6 Below Expectation (375)
Guest Type
Room Type

Show reviews that mention 

Showing 2,176 verified guest comments
rainy from Malaysia
Deluxe King Bed
Stayed 1 night in February 2023

My most favorite hotel in Penang”

Everytime when dropping by Penang, I'll always book this hotel room! Bed comfy & room is clean! I prefer the executive room though sometimes due to peak season, price may be a bit steep. Stayed in many hotels in penang but this is my always go to stay!

Reviewed April 06, 2023
Norrimie from Malaysia
Deluxe King Bed
Stayed 2 nights in January 2023


Good customer service. The rooms were spacious and clean with the usual amenities. Bathroom had a bath tub and running hot water. Located in center of attraction price consider low rate. Breakfast not buffet, served as set with side dishes and it's usually a choice between two options.

Reviewed January 29, 2023
Nur from Malaysia
Deluxe Twin - 2 Single Beds
Stayed 2 nights in October 2022

Great place to stay!”

The check-in and check-out process were smooth like butter. The room very clean and neat. They attended to my request immediately, like when i request for cloth iron. Great!

Reviewed October 12, 2022
nur from Malaysia
Family with young children
Deluxe Twin - 2 Single Beds
Stayed 2 nights in May 2022


It is our second time here. The location is superb. Walking distance to chow rasta, komtar and other top spot. Ample car park. Room was spacious,comfort bed and pillow, clean toilet, kettle and mini refrigerator also provided. Of course we will return to this hotel in our future food hunting trip

Reviewed May 11, 2022
zainul from Malaysia
Business traveler
Deluxe Twin - 2 Single Beds
Stayed 1 night in April 2021

Best of The Best”

Perfect hotel with perfect staffs and Manager. Mr Siva ,Mr Wilson and the frontliners are excellent . Hotel location are superb, good job to housekeeping staffs keeping clean the rooms. Suggestion:- birds dropping on every windows needs to be clean and monitor. Othee than that everything is great.

Reviewed April 11, 2021
This is a popular property. Don't miss out!

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