15 Dec 2018
Saturday
16 Dec 2018
Sunday
2 adults
1 room
10.0
Exceptional"Room was clean and nice."
Jun J.
|
November 7, 2017
See map
Excellent
Location
8.4
Removed from saved list
What guests are saying:
空间大，洗衣机，oven，锅碗瓢全齐。非常干净。很适合一家大小！
For checkin and checkout and any other things (f.e. my card doesn’t work for entry to swimming pool) you need to call the contact person. So need a bit time to wait.
But in total everything was nice.
Facilities, location, transportation etc. All is good and very convenient.
Every thing was Ok, Easy to contact them, was sitting 2 days without wi-fi till they solve the problem after many calls. in general i recommend it.
the best place to stay.
Everything was good and really satisfactory except for the wifi connections in my unit was a bit disruptive
the assistance from Raphael was unbelievable.outstanding .
Nice place with family...the host so nice can let us check out late since our flight were at night...
nice place, highly recommended
Everything is perfect, except that there is no dressing table.
Overall was a very satisfying stay
Mercu Summer Suite KLCC @ Penguin Home
Mercu Summer Suite, 8 Jalan Cendana Off Jalan Sultan Ismail, 50250 Kuala Lumpur, KLCC, Kuala Lumpur, Malaysia, 50250 - View on map
- Inside city center
-
What's nearby?
From 329 reviewsSee what guests said
7.8
/
10
Very good value for money
7.9
| Value for money | 7.9 |
| Distance to city center | 2-3km |
| Location rating | 8.4 |
| Nearest airport | Sultan Abdul Aziz Shah Airport (SZB) |
| Distance to airport | 17.7 km |
290 meters to public transportation
Airport transfer
Located in heart of Kuala Lumpur
Free Wi-Fi in all rooms!
Room choices
This property is in high demand!Last booked 2 hours ago | 10 travelers are looking at this property right now
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Standard Studio
...
- Room size: 46 m²/495 ft²
- City view
- 1 queen bed
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1 Bedroom Premier
...
- Room size: 53 m²/570 ft²
- City view
- 2 queen beds
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2 Bedroom Premier
...
- Room size: 86 m²/926 ft²
- City view
- 1 queen bed & 1 queen bed
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1 Bedroom Suite
...
- Room size: 59 m²/635 ft²
- City view
- 1 queen bed & 1 single bed
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Studio Premium
...
- City view
- Balcony/terrace
- 2 queen beds
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2 Bedroom Suite
...
- Room size: 80 m²/861 ft²
- City view
- 1 queen bed & 1 queen bed
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Single Bed in Mixed Dormitory Room
...
- Room size: 50 m²/538 ft²
- Balcony/terrace
- 1 bunk bed
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Bed in 4-Bed Female Dormitory Room
...
- Room size: 23 m²/248 ft²
- Balcony/terrace
- 1 bunk bed
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Entire Private Dormitory - Mixed
...
- Balcony/terrace
- Non-smoking
- 1 single bed
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Entire Private Dormitory - Female Only
...
- Kitchenette
- 1 single bed
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Have a question for Mercu Summer Suite KLCC @ Penguin Home?
What people love about the property
- 10.0Exceptional
"Clean, good city view through windows."
Thị H.
|
April 18, 2017
- 8.4Excellent
"Nice place with family"
hui X.
|
November 23, 2017
- 9.6Exceptional
"Overall was a very satisfying stay"
Johan A.
|
November 15, 2017
Compare to other recommended properties
 Mercu Summer Suite KLCC @ Penguin Home | Best value!  |  |  | |
| Guest rating | Very good 329 reviews 7.8 Location 8.4 | Exceptional 681 reviews 9.0 Location 9.1 | Excellent 449 reviews 8.7 Location 8.7 | Exceptional 926 reviews 9.0 Location 9.2 |
| Neighborhood | KLCC | KLCC | KLCC | KLCC |
| Breakfast | Breakfast available | Breakfast available | Breakfast available | Breakfast available |
10.0
Exceptional"Nice place, highly recommended"
marbien
|
December 11, 2017
An overview
When visiting Kuala Lumpur, you'll feel right at home at Marshmallow Residence @ Mercu Summer Suite KLCC, which offers quality accommodation and great service. From here, guests can enjoy easy access to all that the lively city has to offer. With its convenient location, the hotel offers easy access to the city's must-see destinations.
Take advantage of a wealth of unrivaled services and amenities at this Kuala Lumpur hotel. The hotel provides free Wi-Fi in all rooms, 24-hour security, convenience store, kitchen, portable wi-fi rental to ensure our guests the greatest comfort.
Marshmallow Residence @ Mercu Summer Suite KLCC is home to 20 bedrooms. All are tastefully furnished and many even provide such comforts as television LCD/plasma screen, internet access – wireless (complimentary), non smoking rooms, air conditioning, balcony/terrace. The hotel offers wonderful recreational facilities such as fitness center, outdoor pool to make your stay truly unforgettable. Marshmallow Residence @ Mercu Summer Suite KLCC is a smart choice for travelers to Kuala Lumpur, offering a relaxed and hassle-free stay every time.
Take advantage of a wealth of unrivaled services and amenities at this Kuala Lumpur hotel. The hotel provides free Wi-Fi in all rooms, 24-hour security, convenience store, kitchen, portable wi-fi rental to ensure our guests the greatest comfort.
Marshmallow Residence @ Mercu Summer Suite KLCC is home to 20 bedrooms. All are tastefully furnished and many even provide such comforts as television LCD/plasma screen, internet access – wireless (complimentary), non smoking rooms, air conditioning, balcony/terrace. The hotel offers wonderful recreational facilities such as fitness center, outdoor pool to make your stay truly unforgettable. Marshmallow Residence @ Mercu Summer Suite KLCC is a smart choice for travelers to Kuala Lumpur, offering a relaxed and hassle-free stay every time.
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Nearest essentials
Airports
Sultan Abdul Aziz Shah Airport (SZB)
17.7 km
40 minutes
Kuala Lumpur International Airport (KUL)
45.9 km
59 minutes
Public transportation
Bukit Nanas Monorail Station
290 m
4 minutes
LRT Train Station - Dang Wangi
390 m
8 minutes
Hospital or clinic
Twin Tower Medical Clinic
870 m
19 minutes
Shopping
Pavilion Kuala Lumpur
1.4 km
Convenience store
On-site
Cash withdrawal
ATM
300 m
6 minutes
Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What to eat nearby
American cuisine
Urbean
600 m American, Cafe, European
Arthur's Bar and Grill
790 m American, Asian, Bar
Melts - Fresh Hot Subwich
1.2 km American
Asian cuisine
Celestial Court
160 m Asian, Chinese, Halal
Chatz Brasserie
160 m Asian, Chinese, French
Essence Restaurant
160 m Asian, Chinese, Halal
Chinese cuisine
Si Chuan Dou Hau Restaurant
160 m Chinese
biba's, mandarin oriental
880 m Chinese
Plaza Court Chinese Restaurant
1.1 km Chinese
What they offer
10.0
Exceptional"Staff are very nice and attentive to us."
Florina
|
November 19, 2017
Languages spoken
- English
- Chinese [Mandarin]
- Malay
- Chinese [Cantonese]
- Filipino
Internet access
- Free Wi-Fi in all rooms!
- Wi-Fi [portable rental]
- Wi-Fi in public areas
Things to do, ways to relax
- Fitness center
- Swimming pool [outdoor]
- Hot tub
- Tours
Dining, drinking, and snacking
- BBQ facilities
- Grocery delivery
- Restaurants
- Coffee shop
- kitchen
Services and conveniences
- Convenience store
- Luggage storage
- Smoking area
- Daily housekeeping
- Shops
- Laundry service
- Smoke-free property
For the kids
- Family room
Access
- Check-in/out [private]
- Elevator
- Security [24-hour]
- Check-in [24-hour]
- Pets allowed
Getting around
- Airport transfer
- Car park [on-site]
- Taxi service
- Car park [charges apply]
- Rental car
- Valet parking
- Car park [nearby]
- Shuttle service
Available in all rooms
- Air conditioning
- Kitchenware
- Toiletries
- Free bottled water
- Refrigerator
- Towels
- Hair dryer
- Sofa
- Washing machine
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What's nearby
Most popular landmarks
- Petronas Twin Towers - 790 m
- Suria KLCC - 860 m
- Kuala Lumpur City Centre (KLCC) - 910 m
- Aquaria KLCC - 1.12 km
- Pavilion Kuala Lumpur - 1.45 km
- Petaling Street - 1.75 km
- Sri Maha Mariamman Temple - 1.95 km
- Thean Hou Temple - 4.53 km
- Mid Valley Mega Mall - 5.42 km
- Batu Caves - 9.5 km
Closest landmarks
- A'Famosa Theme Park - 270 m
- Cocoa Boutique - 350 m
- Quill City Mall - 480 m
- Masjid Jamek Kampung Baru - 540 m
- Jalan Thamby Dollah - 560 m
- British Council - 580 m
- Kampung Baru Mosque - 610 m
- Jalan P Ramlee (Clubbing area) - 610 m
- KL Tower - 660 m
- Menara Kuala Lumpur - 680 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies
Children and extra beds
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
Minimum age of guests is: 0 year(s).
| Guest's age | Extra bed |
|---|---|
Children 0-12 year(s) | Must use an extra bed If you need an extra bed, it will incur an additional charge. |
Guests 13 years and older are considered as adults | Must use an extra bed which will incur an additional charge. |
Others
- All bookings are subject to cleaning fee and will be collected by the property upon check-in.
- Late check-out is available at an additional charge of MYR 50 per hour and is subject to availability.
- When booking more than 5 rooms, different policies and additional supplements may apply.
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Some helpful facts
Check-in/Check-out
Check-out from: 12:00 AM
Check-out until: 12:00 PM
Getting around
Airport transfer fee: 130 MYR
Distance from city center: 2-3km
Travel time to airport (minutes): 60
The property
Number of floors: 34
Number of rooms : 20
Parking
Daily parking fee: 15 MYR
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Announcements
From September 1st, 2017, as per Government of Malaysia requirements, hotel guests who are not Malaysian citizens or long-term/permanent residents of Malaysia will be levied a tourism tax of RM 10.00 per room per night stay. Please note these changes in tax structure will result in revised taxes being charged and will be payable additionally during check out.
Real reviews from real guests
Agoda Reviews (329)Booking.com Reviews (302)
7.8
/
10
Very good
Provided by verified guests of 
All languages
All guests (329)
All room types
Showing 136 verified guest comments
12345
9.6
Exceptional
Gui from Malaysia
Family with young children
1 Bedroom Premier
Stayed 2 nights in December 2018
Nice Location and nice house.”
Nice Location downstair got convenient forshop ,near to Pavillion, LRT station, KLCC and with a Valuable price. But we need to pay the Parking Ticket ourself .
Reviewed December 10, 2018
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4.4
THIDAR from Myanmar
Family with teens
1 Bedroom Premier
Stayed 2 nights in November 2018
Very disappointed! will never stay again!!”
They charge 40RM for cleaning which I never experienced until we checked in. Be careful check in time is 3pm and even 30min earlier they don't allow. The worst experience was smell of CAT URINE in the bathroom disturbing our sleep, smells in the room, although they charged for cleaning room, towels SMELL badly like cockroach dropping and never came for cleaning like empty dustbin etc. Water Heater & electric kettle are not working, dishes have stains by previous guest. Will Never stay again!! Be careful before you book.
Reviewed November 22, 2018
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7.2
Very good
Nor from Malaysia
Family with young children
1 Bedroom Premier
Stayed 2 nights in November 2018
Nice Stay”
Overall stay is nice. Check in is after 3 pm. Managed to get into room around 1/2 - 1 hour later as housekeeping just finish cleaning up. Been told there's many check out and limited housekeeper.
Bear in mind for parking. No parking card unless u asked the supervisor for renting the parking card. RM 25 per day. Penguin home need to provide another room card as only 1 card provided for the room.
Main door for house can be access with manual key, not access card. Basic necessity provided such as towels, shampoo, body wash & cutlery. Oh, they also have smart tv and wifi.
Reviewed November 19, 2018
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10.0
Exceptional
Lucy from South Korea
Solo traveler
Entire Private Dormitory - Female Only
Stayed 2 nights in August 2018
Excellent and good value for money”
Very clean and cool accommodation, the capsule bed was super comfortable and I slept like a baby in it. For such a great price I had access to a kitchen, swimming pool and amazing gym looking over the city, highly recomment this place!
Reviewed August 24, 2018
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9.6
Exceptional
rainy from Malaysia
Solo traveler
Entire Private Dormitory - Female Only
Stayed 1 night in June 2018
Bring your own hair dryer”
Loving everything about it. A gentle reminder to those taking the capsules, pls bring your own hair dryer. The charging port of the capsule I stayed wasn't functioning but for a short night stay it was ok. Just have to be a bit patient on the password installed door (have to try many times to open it). Good for solo travellers.
Reviewed June 28, 2018
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8.0
Excellent
KIM from Australia
Solo traveler
Entire Private Dormitory - Female Only
Stayed 5 nights in October 2018
cheep hostel”
You can have your private bed in very cheep price.
It was a new experience.
clean and quiet in female room.
Reviewed November 30, 2018
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6.8
Good
jofrey from Philippines
Group
2 Bedroom Suite
Stayed 5 nights in September 2018
unpleasant smell”
The room was nice and cleanit was 2 bedrooms. everything is ok Except the unpleasant smell of our room specially the comforter and pillow. we didnt notice at 1st maybe bcoz we are so tired and we want to rest so bad. so in the morning i notice the smell of my pillow and the comforter 🤮 maybe they never change it after the 1st user, they just sprayed a fabric conditioner😏
Reviewed October 02, 2018
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8.0
Excellent
ANONCHAI from Thailand
Solo traveler
1 Bedroom Suite
Stayed 2 nights in September 2017
Great service apartment”
This is most likely service apartment where the room well-equipped with main facility such as gym, swimming pool, cooking utensil and more. Nearby Racha Chulan Mono-rail station, easy access to night-entertainment.
Reviewed May 26, 2018
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10.0
Exceptional
Raihanah from Brunei Darussalam
Solo traveler
Entire Private Dormitory - Mixed
Stayed 1 night in May 2018
Exceptional”
good location in the city. the dormitory was creative and unique. a fun twist of change for travellers whose up for trying something new beside the normal hotel stay!
would recommend others to try and experience this stay here. you'll get a chance to mingle with other travellers as well as the hosts are friendly and helpful with guiding the check ins. will definitely come back here again in the future as
Reviewed May 15, 2018
1 traveler found this review helpful. Did you?|
9.2
Exceptional
lee from Malaysia
Family with teens
2 Bedroom Suite
Stayed 1 night in March 2018
Value for money and big clean room”
Pros:
1. Near monorail and walk distance to klcc.
2. All facilities complete (iron,hair dryer,cooking and dining facilities,microwave,washer &dryer)
3.Big and clean room.
Cons:
1. Only provide 1 access card it really not convenient when we entry/exit.
2. Tv just local channel and low signal.
3. Need to pay for parking
4. No housekeeping because it not hotel.
5. Pillow quality no good and no bath tube.
But i still love to stay here and will recomend to my friend.
Reviewed March 26, 2018
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10.0
Exceptional
Sultan from Malaysia
Family with young children
1 Bedroom Premier
Stayed 2 nights in February 2018
Clean and luxury apartment ”
I reached to the lobby at 3pm, and there was a nice lady waiting for me. She passed the key and access cards to me and explained everything in a nice way. I entered the apartment and foind out that it's really nice and clean apartment. All services are privided such as washing machines, ironing, Big smart tv with a lot of movies,, Nice view, quick internet, 24hrs shoping store down in the lobby. When I checek out, the person named Rafeal ( Phlpino guy) came stalraight away after calling, and returned my deposite. He was really nice and friendly. He speaks a little bit Arabic which makes things much easier for Arabs.
In short, Fantastic Apartment and respectfull staffs. Thank you
Sultan
Reviewed February 09, 2018
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7.2
Very good
Petrus from Indonesia
Family with teens
Studio Premium
Stayed 1 night in June 2018
Very good”
good pace to stay. Wifi for internet good. room clean. apartement a little far from district.
Reviewed November 29, 2018
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6.0
HUEY from Malaysia
Family with young children
2 Bedroom Suite
Stayed 1 night in November 2018
No Complaints at that price level !”
Need some cloth hangers in the shower room for shower !
Installation of shower curtains will be good to keep the toilet dry
Reviewed November 23, 2018
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6.0
mohamad from Malaysia
Business traveler
Standard Studio
Stayed 2 nights in November 2018
Staff very bad”
Bad staff service
Reviewed November 19, 2018
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4.4
SOO from Malaysia
Business traveler
Standard Studio
Stayed 1 night in July 2018
Poor staff + poor respond ”
Waited for more than 30mins for check in and check out even informed earlier as no reception counter. Time wasting
Poor customer service
Poor service - wanted to collect extra cleaning fees which was not highlight during my booking.
photo in the agoda different from actual site
Reviewed July 25, 2018
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10.0
Exceptional
Jacquiline from Philippines
Family with teens
Studio Premium
Stayed 4 nights in July 2018
Exceptional”
My family enjoyed our stay in Mercu Summer Suite KLCC while in Malaysia. The place is clean, spacious and very near to places we visited like the Petronas Tower，KL Tower and Suria Mall. Aside from this, Rafael, one of the staff, has been so accommodating. My family would definitely stay in Mercu Summer Suite when we visit Malaysia again in the future. Mercu Summer Suite is worth the price we paid for.
Reviewed July 10, 2018
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10.0
Exceptional
Roland from Philippines
Solo traveler
2 Bedroom Suite
Stayed 2 nights in October 2018
good service very comfortable”
very comfortble clean all i can say is perfect
Reviewed October 24, 2018
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10.0
Exceptional
Florina from Brunei Darussalam
Couple
1 Bedroom Suite
Stayed 4 nights in November 2017
Home sweet home”
Love the location and the apt. Staff are very nice and attentive to us. We stayed few days during our first visit and we came back to stay another 4 nights after our trip around Malaysia. Love the hospitality. The only thing missing is hooks for towels in the bathroom and bedroom. Everything else is perfect. The views, space and kitchen.
Reviewed November 19, 2017
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9.6
Exceptional
RIZAL from Malaysia
Couple
Standard Studio
Stayed 1 night in September 2017
Value for Money”
Been a few times staying at Mercu Summer Suites but in different units. This one in particular is actually a nice unit with basic amenities given. The host was really friendly and gave us all the correct infos. A plus point is for travellers with vehicle, this unit comes with the parking season pass which makes it soo very convenient. Always we had units that didn't provide any, which means another RM15 parking fee per nite. Anyway, could do a better setup by providing quality pillows and probably add in an iptv. Apart from that, it was a cozy place to stay.
Reviewed September 11, 2017
3 travelers found this review helpful. Did you?|
8.4
Excellent
Mazlinawati from Singapore
Family with young children
2 Bedroom Suite
Stayed 3 nights in May 2017
Value for money!”
Pros:
-24hr safety
-central location
-easy access to train station for those not driving
-beautiful pool
Cons:
-only 1 toilet for a 2-bedroom apartment
-had to do auto tuning for our tv
-tv remote was spoilt. Had to use remote control app on our hp.
-no housekeeping
-jacuzzi at the pool was cold
Overall, we enjoyed our stay. Will definitely make a comeback!
Reviewed May 15, 2017
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12345
Check in. Step out.
Experiences on Agoda. Because your room is just the beginning.
- Excellent location
- Petronas Twin Towers
- Bukit Nanas Monorail Station is within 0.29 km