Very good 7.6
Based on 392 reviews

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About this property


Set right in the heart of the Auckland waterfront district, Mercure Auckland Hotel overlooks the vibrant harbor and bustling city. The city’s major shopping complexes, trendy restaurants, nightlife spots, and ferry terminals are all in close proximity. The Viaduct Harbor and Vector Arena are also nearby. Don’t miss the Vue Restaurant on the top level of the hotel. It has one of the city’s most sunning panoramic views of the harbor and bustling city. The restaurant also serves very fine international cuisine with friendly and fast service. Mercure Auckland Hotel also boasts Attica Bar, one of the inner-city’s newest hotspots.
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Internet access

  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas

Getting around

  • Car park
  • Valet parking

Things to do, ways to relax

  • Fitness center

Dining, drinking, and snacking

  • Bar
  • Coffee shop
  • Restaurant(s)
  • Room service
  • Room service [24-hour]

Services and conveniences

  • Concierge
  • Dry cleaning
  • Laundry service
  • Luggage storage
  • Shop(s)
  • Smoking area

For the kids

  • Babysitting service
  • Family room


  • Elevator
  • Facilities for disabled guests
  • Front desk [24-hour]
  • Pets allowed

Languages spoken

  • English
  • Japanese
  • Korean
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Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-15 year(s) Stay for free if using existing bedding.
  • Guests over 15 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Check-In From: 2:00 PM
Check-Out Until: 11:00 AM
Distance from City Center: .1 Km
Distance to Airport: 23. Km
Non-Smoking Rooms / Floors: Yes
Number of Bars: 1
Number of Floors: 14
Number of Restaurants: 1
Number of Rooms : 189
Room Voltage: 240
Time to Airport (Minutes): 45
Year Hotel Built: 1969
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Recent customer comments

Filter by traveler type
Very good

based on 392 reviews
  • Cleanliness 7.5
  • Facilities 7.5
  • Location 9.1
  • Room comfort and quality 7.4
  • Service 7.6
  • Value for money 7.5
  • Food and dining 6.8
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Frank from Australia
Business travelers
Superior Room with 2 Queen Beds
Stayed 4 nights in August 2016
Nice hotel, dirty unsafe location
staff were lovely and room was ok, they were doing construction during our stay but noise levels were tolerable. kettle and hair dryer were a bit outdated and felt gross to use them area where hotel is, is actually quite nice but lots of homeless and aggressive people on the street, it felt unsafe to leave the hotel.
Reviewed September 05, 2016

Victoria from New Zealand
Business travelers
Superior 2 Double Beds
Stayed 2 nights in August 2016
Good value for money but a bit tired
Nice, central hotel with all the usual amenities. The restaurant was great, and staff service was excellent. The rooms are comfortable but could do with an update as they are getting a bit tired. Check out processes need to be better streamlined as it took forever (25 minutes in a queue of 4!)
Reviewed August 22, 2016

Youdy from Indonesia
Standard Queen
Stayed 2 nights in July 2016
This Hotel is Good, I love the cleanness of this Hotel, and of course the receptionist is very helpful and informative, this hotel is recommended for you and family
Reviewed July 11, 2016

Celia from Indonesia
Superior Queen
Stayed 18 nights in June 2016
Staff were very helpful, except when fire alarm went off and we were left to our own devises, and we were in the dark part of the way.
Reviewed July 06, 2016

Rose from New Zealand
Business travelers
Superior Room with 2 Queen Beds
Stayed 2 nights in June 2016
Very quiet
Reviewed July 05, 2016

Samantha from Australia
Solo travelers
Standard Queen
Stayed one night in June 2016
Great hotel in a central position. New rooms well appointed, comfortable beds
Reviewed June 18, 2016

Colin from Australia
Business travelers
Standard Queen
Stayed one night in June 2016
Right Location in Downtown CBD
Smart modern style rooms, ideal for a few nights. Bar and restaurant/breakfast with great views on top floor. Really nice comfortable stay. Comfortable beds, nice modern bathrooms. Slept well.
Reviewed June 12, 2016

Chess from Malaysia
Business travelers
Standard Queen
Stayed one night in May 2016
Value for money, strategic location
The hotel is right smack in the middle of one of the busy part of Auckland, with bus stops in the vicinity, American consulate across the street, and plenty of eating places to choose from.
Reviewed May 19, 2016

Qiang from Australia
Business travelers
Standard Double Room
Stayed one night in April 2016
very good
very good
Reviewed April 16, 2016

Lynley from New Zealand
Standard Double Room
Stayed 2 nights in March 2016
Prefect location. All that was required
Reviewed April 03, 2016


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