Mercure Bordeaux Chateau Chartrons Hotel

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From 16 reviewsSee what guests said
6.6
Mercure Bordeaux Chateau Chartrons Hotel
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6.0 Location score
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6.0Location
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  • Free Wi-Fi in all rooms

  • Air conditioning

  • Daily housekeeping

  • Bar

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Room choices
Superior Room 1 King Bed
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  • 30 m²/323 ft²
  • Non-smoking
  • 1 king bed or 2 single beds
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Standard Room 2 Single Beds
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  • 18 m²/194 ft²
  • Non-smoking
  • 2 single beds
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Privilege Room with King-Size Bed
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  • 30 m²/323 ft²
  • Non-smoking
  • 2 single beds and 1 king be...
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Standard Room King Bed
...
  • 30 m²/323 ft²
  • Non-smoking
  • 1 king bed or 2 single beds
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Privilege King Room
...
  • 30 m²/323 ft²
  • Non-smoking
  • 1 king bed and 1 sofa bed o...
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Verified guest reviews

Agoda Reviews (16)
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Cleanliness6.6
Facilities7.3
Location6.0
Room comfort and quality6.8
Service6.9
Value for money6.9
Provided by verified guests of Agoda
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Privilege Room with King-Size Bed
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Showing 15 verified guest comments
12
5.2
Stuart from Australia
Couple
Privilege King Room
Stayed 2 nights in October 2017
Location not central. At breakfast staff moving clients without consent merely to set tables
Reception desk were helpful. Hotel phone system not working & from signs on walls had been so for some time. No porters & entrance difficult with heavy luggage. Breakfast waiters acted rudely upsetting several customers. Hotel appears to mainly aim for business conferences.
Reviewed October 08, 2017
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8.0
Hindi from Saudi Arabia
Solo traveler
Privilege Room with King-Size Bed
Stayed 4 nights in July 2016
Very good
I had apleasant stay
Reviewed July 16, 2016
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6.0
Hay from Hong Kong
Couple
Stayed 2 nights in September 2013
Mercure Chateau Chartrons Hotel
not convenient, need renovate, not enough lights
Reviewed September 11, 2013
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8.0
KWan from Hong Kong
Business traveler
Stayed 1 night in July 2013
cozy
nice staff, clean & convenience
staff are very helpful, located in center area and easy to find food
Reviewed July 15, 2013
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8.0
KWan from Hong Kong
Business traveler
Stayed 3 nights in July 2013
nice staff
nice staff, free internet, good located
very helpful to each customer, better to have a car to explore in bordeaux
Reviewed July 15, 2013
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6.0
KWan from Hong Kong
Business traveler
Stayed 3 nights in July 2013
very traditional city
nice staff, great location & rate good
staff very helpful, free access of internet everywhere in the hotel. parking is easy
Reviewed July 15, 2013
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8.3
Nial from Australia
Group
Stayed 1 night in May 2013
great room but location could be better
room, staff, price
we had a great sized room which was clean and well thought out. the staff are friendly. there are some good places to eat near by but a 30 min walk to town however very good transport.
Reviewed May 21, 2013
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6.3
susan from United Kingdom
Couple
Stayed 1 night in August 2012
Good sized bedrooms with nice outdoor dining
Nice outdoor dining and 5 mins walk from Quai (not in city centre however)
Nice sized bedrooms with lovely outdoor area for dining. Internet connection very slow and filters in and out but bearable. My only complaint was the lack of transparency with the airport transfer: the hotel organised a taxi from the hotel to the airport and I was overcharged at Euros 45! Bear in mind that this hotel is not even in the city centre and only takes 15 min to drive to the airport. The hotel and the driver claimed that a surcharge at the discretion of the driver was charged..... the hotel really should be forewarning their clients and broker a fixed price for their guests, as well as propose different transport options to their guests. The return taxi ride was almost 1/2 the price of 1 x night hotel room!!!!
Reviewed August 28, 2012
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5.7
jonathan from United Kingdom
Solo traveler
Stayed 2 nights in April 2012
Very good breakfast buffet
Pleasant helpful staff
Clearly a business and convention hotel lacking any atmosphere or soul. Pleasant room with comfortable arm chair,decent bathroom. Good breakfast buffet apart from unspeakable scrambled eggs which were inedible and no attempt was made to restock items which had run out. I would not stay here again as I visited during very poor spring weather and the location of the hotel was too far out of the centre.
Reviewed April 26, 2012
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5.6
hind from Morocco
Couple
Superior Room 1 King Bed
Stayed 1 night in November 2017
pas a la hauteur d'un 4 étoiles
nous avons été assez déçus de cet hotel qui se veut un 4 étoiles. Hotel très impersonnel, des odeurs de spray à toilettes dans la réception, ça sent très mauvais dans les étages, certainement du a la moquette plus qu'ancienne. L'hotel fait en plus payer le parking 10 euros a ses clients. C'est plutot du niveau de prestation d'un 3 étoiles.
Reviewed November 27, 2017
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12
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