Good value hotel ! ”

Room is very clean and modern. Location near to metro Deli station. Hotel lobby looks like 3 stars hotel but inside the room superb. Very comfortable stay!

VERY FRIENDLY STAFF NAMED MISS ANNA”

Dear Miss Anna, Sincerely thanks for your special arrangement for my birthday celebration at Mercure Hotel, brings me a lot of sweet memories in Budapest. Thanks for your kindness for helping me for the useful travel information in Budapest let me save a lot of time to reach my tourist destination. definitely I will recommend my friends who travel to Budapest can stay at Mercure Hotel because of great location and friendly staffs^^ once again thanks for Miss Anna team and wish great growth business in Mercure Buda Hotel. see you soon..

Good Location for site seeing ”

nearby the transportation station, with sufficient toiletries. Staffs are so helpful and polite. Will recommend friends for living here.

Amazing!”

The hotel was amazing, they were nice enough to upgrade our room which had great facilities. Nespresso being my favorite! The location of the hotel however was not the most desirable however it was 5 mins away from the major train station which had sufficient links to the 'Pest' side of the city. The staff were very helpful and very welcoming. They were happy to hold onto our bags fro the whole day while we went sightseeing after we checked out so that was useful! Would recommend for the price offered and convenience.

Exceptional”

The Hotel was excellent, I could not fault it Buda is very quiet compared to Pest but I read beforehand that there was a review stating the walk from the Hotel to the Metro was a few miles away but in actual fact, it was a 5 min walk. The Hotel staff were extremely helpful and assisted us in every way

Not far from public transport”

I was there for couple of days for business and i enjoyed staying here.

Very good”

Very close to main train station

Free parking hotel”

I wall looking for one night hotel with free parking. Mercure Hotel have a huge parking area, is a free. Plus free internet and plus free breakfast. I will go back again

Almost all staff are very sloppy and unfriedly behaviour , very poor maintained property.”

Please total revamp of your management , totally unacceptable to claim yourself 4 stars and tarnished the image of Accor group and well below the standard of Mercure hotel l have ever stay before, l am very very unhappy!

Nice hotel but we hardly spent any time there lol!”

The hotel was very comfortable, clean and quiet, but there is so much to see in Budapest and we were so close to the St. Mattias Church area that we only slept in the hotel room. Close to the subway too. Highly recommend it.

Gud”

Gud

Comfortable Travel”

Near Matro

no customer service skills at all ”

So we got to the hotel late because the directions given were aweful. We especially booked the hotel for the parking which we couldnt find. When we asked they just told us to keep turning right. No help. When we made the booking we selected and paid in advance for a double bed but when we checked in they told us they only have two singles and that it was a full house. Unhappy with this and ready to leave and find a new hotel we negotiated that we would get free parking ( after we finally find it) because of there mistake. Big mistake from us it only got worse The hotel had a noticement that they have construction works happening this was fine but we didnt expect to be woken at 6am by drills which was only topped by housekeeping banging and yelling down the halls at the top of there voice 'housekeeping' i swear the next hotel could hear them. I thought the worst was over when i informed reception of the noise pollution. The torture had just started. The fire alarm went off early in the morning and not one hotel employee came to inform us of the false alarm. It wasnt til i rang reception 10 mins after the alarm went off that we found out some idiot was smoking in their room. This happened again at midnight and still no communication from hotel employees. When we went to check out they tried to charge us for the parking that we already negotiated.

Off day”

It was a nice hotel little further away from the sights than we expected. Some of the staff were not particularly helpful when you wanted information.

July 15.”

The cleansess can improve. They don't refill the shampoo & body wash. alltogether it was good.

Near Train Station and Underground”

Comfortable

Decent hotel for a decent price”

This is already the 2nd time we stay at this hotel - the good location, nice views and excellent service make this hotel our favourite choice when travelling to Budapest

Pleasant stay”

The hotel is on the Buda side of Budapest, which is the castle district and residential area. It is just a 3 min walk away from the metro, so the sights are easily accessible via metro. Staff was helpful with our requests though we got inconsistent info regarding airport shuttle prices from different staff. It was eventually resolved in the end. The rooms are huge and beds are comfy as well. Overall a value for money stay.

trip to re-visit childhood friends”

Enjoyed my stay, found everyone helpful and friendly. There was a very good and cheap alternative to the full breakfast (which was not really up to 4-star standards) in the Lobby Bar, and was lucky to get a kettle and tea/coffee making facilities in my room - not generally offered. But a very pleasant stay nonetheless.

comfortable stay”

comfortable