Mercure Budapest City Center Hotel
VACI UTCA 20, City Center - Belváros, Budapest, Hungary, 1052 - See map
Get the added peace of mind that comes with ALLSAFE, when you book a stay here. Conveniently situated in the City Center - Belváros part of Budapest, this property puts you close to attractions and interesting dining options. This 4-star property is packed with in-house facilities to improve the quality and joy of your stay.
Highlights
ALLSAFE
Your Health and Safety are our Absolute Priority
Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
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Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
Doctor/nurse on call
Important announcement -- "Due to COVID-19 circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information"
Facilities
Airport transfer
Bicycle rental
Pets allowed
Spa
Car park
Shuttle service
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Ultimate hotel ”
This is a ultimate hotel in the centre of fashion street all restaurants shopping area close by breakfast is very good staff is very co operative always ready to help 👍
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Exceptional”
We booked 2 standard rooms. Front desk staff were friendly and had provided great service. He gave us a copy of the city map and provided useful information to us. Appreciate it very much. However, the housekeeper were not very friendly. She left the rubbish on the refreshment table and didn’t replenish the coffee. But we are fine with it, maybe she is too busy. Overall, we were happy with our stay as location are great, and rooms are clean and comfortable.
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Exceptional”
Nice hotel location
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Poor service”
Middle October and they turn the central air conditioning. In the room it was hot and when the window was opened, noise from outside. We cannot get a good night sleep, However, the location is excellent and near to everything.
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Worst nightmare ”
Check-in staff was so rude. Check-in was supposed to be at 3 pm. I arrived 4.30 pm but room was still not ready. Staff did not give a good explanation and instead told us to wait without giving any indication of waiting. Mind you, this is for a room that I have already booked and confirmed. Normally, Mercure hotels provide good service but not this. Really bad experience interacting with this staff especially when i usually stay with Accor Hotels. Location of hotel is a tad difficult to find but it is actually on a major street.
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Dear Valued Guest, Although this is not the type of feedback we enjoy receiving I would like to thank you for taking your time to share your experience with us. I am deeply sorry to read that your experience did not meet your expectations; please let me express my sincerest apologies. Please be assured that we do our best to fulfill our guest's preferences and I am deeply sorry that you had wait for your room this time. While I wish you had a better experience with us, it is a feedback that we learn from and use to improve. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Kind regards, Nándor Iváncsics General Manager
Did not give me invoice”
When I checked out they did not give an printed invoice which is customary in hotels. They told me they will email it to my registered email ID. I have not received after 3 weeks of travel. Customer service of Accor hotel is always busy. Cant claim for business expenses. What a waste of time
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Dear Valued Guest, First of all I would like to thank you for taking your time to share your experience with us. I am deeply sorry to read that you experienced such an inconvenience concerning your final invoice; please let me express my sincerest apologies. I do hope that your issue has been solved since then. Next time please do not hesitate to contact us directly to find a proper solution for you immediately. In case we can still assist you please do not hesitate to contact us. Kind regards, Márics József General Manager
very good hotel best location”
mercure city center hotel is ideally located in very center of budapest, in famous vatci utca (main pedestrian street) where lot of h palaces, places of interest, restaurants and shops can be found. well known bridges connecting banks of danube river are in close proximity as well. it’s walking distance to all attractions and museums. hotel is very well managed, great service, rooms are very spacious, clean with refrigerator, safe, good aircon system, modern bathroom, but bed could be more comfortable (too soft mattress is not what i prefer). hotel provides free wireless and can arrange taxi to pick you up/take you to the airport - one way 23 euros). next to hotel is excellent italian restaurant which i would warmly recommend (avoid those restaurants with "traditional cuisine" on huge square situated right from hotel and next to new shopping mall, its lousy food there, not worth the money!) budapest is definitely one of the most beautiful cities in the world, but 2 -3 days will be quite enough to see the most important city can offer. i would definitely stay again in hotel mercure city center if i go again to capital of hungary ! please note, if you want to stay in very center, make sure you booked “mercure city center hotel” since there are several “mercure” hotels in the town.
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Very comfortable hotel”
The Mercure Budapest City Center Hotel is very good located in the centre of the city, in THE shopping street of town where no traffic is allowed. It has 2 entries, very near metro and busstops for airport, etc. It has a good bar with free internetpossibility and they serve also good food. Just opposite is a moneychanger with good rate, restaurants in all priceclasses, pubs, minimarkets, etc. Good hotel for a fare price.
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Great hotel for a week in Budpest”
A group of friends stayed for nearly a week at Mercure while attending the Formula 1 race. The hotel was very well located in the tourist area, but within easy walking distance of Metro stations to go elsewhere in the city, and easily serviced by taxis. Location is near the river, great area for walking, some shopping, lots of restaurants. Hotel was clean and well maintained. Included buffet breakfast had a good selection of food, good quality. Room was a bit small but was comfortable and clean. Staff was very helpful, helping us with directions, restaurant reservations, taxis, etc. Price was right. I would stay again, with friends or a family on a return to Budapest.
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Great location down town Budapest”
this hotel is right downtown budapest, within easy access of all points of interest in budapest, the hotel is located within 2 minutes from the danube river, right opposite the buda castle. the hotel is 5 years old, and the rooms really look like they were 10 years old, dirty wooden floors, that really needed a caring hand, or rather a good wash and polish. we stayed there for 1 week, and did not see the floors being washed once, only vacuumed. we have stayed in other accor hotels around the world and normally the rooms and the cleanliness of the rooms are top notch, but i regret to say that this particular mercure property, did not live up to the usual standard. the room was kind of small with only uncomfortable dinning room type of chairs, no proper lounge chairs in the room, so the only place you could really sit/lie to read, if this was what you would want to do, was in the bed. hotel had free wi fi and breakfast included (the breakfast was really nice), which was one of the reasons we picked this hotel. we would probably not choose this hotel again, as there were several other hotels availble in and around the same ares.
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Great place to stay”
well..the location is really fantastic It only takes less 10 min to city center&Szechenyl biridge the facilities are great to use and the kindness of the staff is really nice too. And the room is really clean and modern and comfort to relax the body tired from walking around the city You won't be disappointed when you choose this hotel.
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Nice hotel with a lovely location ”
Lovely hotel, very reasonable prises and also the location is awesome! door open directly to the Budapest city center
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Superb Location and Good Value for Money”
The hotel is conveniently located in Vaci Utca (the city center) and around 10 minutes walk to The Chain Bridge and Budacastle. Around the hotel there are many restaurants, cafes and Pubs, and 3 minutes away from underground station.The hotel has great selection of breakfast. nonetheless, the bed was a bit hard and not so comfortable but will still strongly recommend this hotel as a starting point to explore Budapest.
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Great location and room”
Stayed for 4 nights at Budapest Mercure. Pros 1. Awesome location. 4 bus stops away from Keleti Station. 5 minutes walk from bus stand and Metro Line 1 and a 10 minute walk from Metro Line 2 and Tram Line 2. In a 30 minute walking radius you can cover all the top sightseeing places and close to Lion's Fountain from where Free Walks start 2. Decent and Clean rooms 3. Tons of eating and drinking options within 2 minutes. Cons 1. Breakfast wasn't included and is a little pricey (17 euros).
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Grat location lovely staff”
My wife and me stayed at mercury city center for 4 nights from 13december 2012. Our double standard room was like in picture showed in booking process. The staff was very helpful with supplying information about the city and even helped us to print our shuttle voucher. Breakfast was not included in our reservation and they charged 17 euros for it which I find to bit expensive.
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Great location”
the mercure really is in the city centre, situated on a pedestrian shopping street and walking distance to deak square. on the other hand, the hotel is not easy to get to by car, because of one-way streets. our bathroom was small (1.8 x 1.8 metres)and the hotel could do with refurbishing. the staff were friendly and helpful.
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Great location”
a very nice hotel with great location for those who wants to be in the center literally. located in vaci utca and it means: great shopping (just outside of the hotel) and proximity to restaurants and bars. you can make shopping and just hope on to the room to put everything in case you need free hands for more shopping or want to tour without shopping baggage. hotel staff are very kind. privilege room entitles the vip lounge which is a great benefit. good breakfast. wifi in rooms.
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Centrally located Budapest Hotel”
this hotel is really right in the middle of budapest, it takes about 10 minutes to walk to the buda castle, 15 minutes to the citadel. so for people traveling for sightseeing, this hotel is ideal. rooms are quite small, and a bit run down, with wooden floors which really could do with a nice wash and polish. breakfast is excellent. the reception staff is really helpful. all in all good value for money, but as said above, the floors in the rooms could really do with a good wash and polish.
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Great hotel.”
A nice hotel and was in walking distance to many things in Budapest. A street of shops and restaurants, right outside the hotel door. It was walking distance to the river cruise ships. Maybe 10 minute walk. We could walk to Gellert Spa,. 20 minute walk? The hotel was clean, staff was great. I'd stay there again.
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Lovely hotel, perfect location, very good service”
I definitelly will stay at this hotel again. It's located in the heard of old Budapest with a lot of shopes and restaurants around. A hotel staff was very friendly and helpfull, very good English. A room was comfortable and clean, good internet access.
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