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Very good7.9
Based on 171 reviews
82% would recommend to a friend
Mercure Canberra
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Interior view
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Fitness center
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8.5 Excellent location
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8.5Location
  • Room service [24-hour]

  • Bar

  • Garden

  • Shops

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Room choices
Deluxe Loft
...
  • No view
  • 10 m²
  • 1 king bed
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Superior Twin Room
...
  • No view
  • 28 m²
  • 2 single beds
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Executive King Bed
...
  • No view
  • 10 m²
  • 1 king bed
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Standard Queen Room
...
  • City view
  • 14 m²
  • 1 queen bed
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Superior King Room
...
  • City view
  • 28 m²
  • 1 king bed
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Deluxe King Room
...
  • City view
  • 40 m²
  • 1 king bed
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Standard
...
  • City view
  • 14 m²
  • 1 queen bed
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Standard Queen
...
  • City view
  • 14 m²
  • 1 queen bed
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Have a question for Mercure Canberra?

Nearest essentials

Airports
  • 6 kilometers to
  • Canberra Airport (CBR)
  • 114 kilometers to
  • Cooma - Snowy Mountains Airport (OOM)
Public transportation
  • 4.4 kilometers to
  • Giles St Kingston Shops Bus Station
  • 4.8 kilometers to
  • Canberra Railway Station
Hospital or clinic
  • 1.4 kilometers to
  • Canberra Medical Negligence Solicitors
Pharmacy
  • 900 meters to
  • Bounce Pharmacy
Convenience store
  • 1 kilometers to
  • 7 Eleven
Cash withdrawal
  • on site

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Verified guest reviews

Agoda Reviews (171)
Booking.com Reviews (905)

5.1

Filter by guest type:
  • Cleanliness 8.1
  • Facilities 7.2
  • Location 8.5
  • Room comfort and quality 7.9
  • Service 8.2
  • Value for money 7.8
  • Cleanliness 7.8
  • Facilities 6.5
  • Location 8.1
  • Room comfort and quality 7.8
  • Service 7.7
  • Value for money 7.5
  • Cleanliness 8.2
  • Facilities 8.5
  • Location 8.5
  • Room comfort and quality 7.8
  • Service 8.2
  • Value for money 7.9
  • Cleanliness 8.0
  • Facilities 6.0
  • Location 8.7
  • Room comfort and quality 7.9
  • Service 8.1
  • Value for money 7.6
Very good
  • Cleanliness 8.0
  • Facilities 2.0
  • Location 8.8
  • Room comfort and quality 7.1
  • Service 8.3
  • Value for money 8.0
Very good
  • Cleanliness 8.7
  • Facilities 6.0
  • Location 9.1
  • Room comfort and quality 8.9
  • Service 8.0
  • Value for money 7.8
  • Cleanliness 8.8
  • Facilities 6.0
  • Location 8.4
  • Room comfort and quality 8.9
  • Service 8.8
  • Value for money 8.4
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9.6
Dianne from Australia
Couple
Standard Queen Room
Stayed 2 nights in June 2017
Home away from home. ”
We love the history of the building and the well cared for rooms and garden. Also the location is handy to the Civic and Ainslie shops. Staff are very good. We have stayed here a number of times and will be again.
Reviewed June 29, 2017
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10.0
mark from United States
Solo traveler
Standard Queen Room
Stayed 3 nights in February 2017
Great spot”
A quick walk to 'city center' and some natural settings with photos views.
Reviewed March 03, 2017
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8.4
Hogan from Australia
Business traveler
Superior King Room
Stayed 19 nights in January 2017
My experience”
Well first of all Agoda system had a glitch where my bookings was not received by Mercure before I arrived therefore had to pay for the room which was credited against my other outgoings ie room services etc Positives; 1. Character from the entrance to the courtyard. 2. Food, the chefs are really good you won't regret the dining there. 3. The staff, I cannot find any fault with their service A couple of things from holding it back; 1. Gym facilities - I suppose there isn't enough room for a bigger gym 2. Courtyard - I love the fountain etc but the I think it is time to replace the tired 40 year tile to match the rest of the building. 3. Carpets - The carpets in the room was 'ok' even after a dry clean (it smelt very musky before cleaning) but the corridor carpet needs replacing. 4. Internet - can be very slow and any given moment regardless of hours (ie peak or off-peak)
Reviewed February 04, 2017
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6.8
Teri from United States
Group
Superior Twin Room
Stayed 9 nights in January 2017
Average but nice”
Good breakfasts. Older rooms but well kept.
Reviewed January 20, 2017
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9.6
Peter from Australia
Couple
Superior King Room
Stayed 2 nights in October 2016
Everything was to a high standard ”
Whole experience from check in to checkout was excellent! Smooth from a lovely welcome a fantastic king room, full buffet breakfast was most enjoyable too!
Reviewed October 31, 2016
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9.2
Philippa from Australia
Couple
Superior King Room
Stayed 1 night in October 2016
Will stay there again”
Good experience
Reviewed October 07, 2016
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7.2
Yenny from Australia
Family with teens
Superior King Room
Stayed 2 nights in July 2016
Good looking hotel”
Lovely old hotel, done up beautifully. Good breakfast, clean, easy to check in and out. My only issue was that I forgot my toothbrush and when I called to request one (as all other hotels would have this facility for people like me that forget toiletries) I was told that someone will bring one. Hours later, I spoke to the housekeeper who was in the area and she answer that they do not have toothbrushes as if I was asking her to lend me hers! As I checked out I had left my toiletries behind and moved on to the next town. I tried to call to request them to keep them as I was returning to the same hotel a couple of days later, no one picked up the phone, sent email and no reply... The summary is, don't forget anything if you want to stay here and don't leave anything behind either. 😊
Reviewed July 07, 2016
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6.4
Aaron from Thailand
Business traveler
Standard Queen Room
Stayed 2 nights in June 2016
They don't clean rooms after 1pm”
I went out for brunch. Got back at 1pm to get ready for wedding. Room had not been cleaned / towels had not been changed. Bar fridge was topped up. Left for wedding at 1:30pm, returned 10pm... Room still wasn't cleaned. Spoke with front of house manager the next day, she said cleaners don't work after 1/1:30pm on Saturdays. Poor response.
Reviewed June 28, 2016
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8.0
Irfan from Pakistan
Couple
Standard Queen Room
Stayed 2 nights in May 2016
Satisfactory facillities with room to get better”
Satisfactory facillities with room to get better
Reviewed May 04, 2016
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5.2
Leila from Australia
Family with young children
Deluxe King Room
Stayed 2 nights in April 2016
Ok hotel”
Sooo hard to get around with a pram. We booked an extra night which cost double what we'd booked online, so disappointing!!! The buffet breakfast was pretty mediocre. The location was very good though, central to everything. And the room was cleaned and serviced daily. Staff were helpful and friendly when spoken to. Wouldn't stay here again with small kids though...
Reviewed April 25, 2016
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