Mercure Chiang Mai Hotel

183 Changpuak Road SRI POOM MAUNG DISTRICT, Chang Phuak, Chiang Mai, Thailand, 50200 - See map
Free Wi-Fi
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Mercure Chiang Mai Hotel

"Large rooms with good walk in shower and recently they have added Sky news and Premier League football to the room TV to that is a big bonus."

James - April 18, 2017

Deluxe King Room - Guestroom Mercure Chiang Mai Hotel
Lobby Mercure Chiang Mai Hotel
Lobby Mercure Chiang Mai Hotel
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Property highlights
Hygiene Plus
This property has self-selected and self-certified the hygiene measures
Learn more
Check-in [24-hour]
Hassle-free check in
See map
Popular landmarks
Miracle Cabaret Chiang Mai 140 m
Chiangmai Dental Clinic 190 m
Rungrueang 190 m
Wonwit 200 m
Neurological Clinic 200 m
Dr. Arunothai 270 m
Wat Ku Tao (Wat Welu Wanaram) 300 m
Chiangmai Boxing Stadium 300 m
Damrong 320 m
Wat Ku Tao 330 m
Nearby landmarks
Wat Phra Singh (Gold Temple) 1.57 km
Wat Chedi Luang 1.7 km
Tha Phae Gate 1.81 km
Wua Lai Walking Street 2.38 km
Chiang Mai Night Bazaar 2.43 km
Art in Paradise, Chiang Mai 3D Art Museum 3.24 km
Chiang Mai Zoo 4.09 km
Wat Phra That Doi Kham 8.5 km
Chiang Mai Night Safari 9.96 km
Elephant Rescue Park 38.59 km
7.4

Very good

Location rating score

690 meters from city center
ParkingFREE
Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
Doctor/nurse on call
  • Airport transfer

  • Free Wi-Fi in all rooms!

  • Currency exchange

  • Breakfast [free]

  • Daily housekeeping

Your dates are popular among travelersUsers are booking a place in Chiang Mai every 3 minutes on Agoda.com
Value for money8.0
Distance to city center0.5 km
Location rating7.4
Nearest airportChiang Mai International Airport (CNX)
Distance to airport4.5 km

Rooms available at Mercure Chiang Mai Hotel

Very good
Room comfort & quality
7.8
Superior King Room
Superior King Room
...
  • Room size: 32 m²/344 ft²
  • City view
  • 1 king bed
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Standard Twin Room
Standard Twin Room
...
  • Room size: 32 m²/344 ft²
  • City view
  • 2 single beds
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Deluxe King Room
Deluxe King Room
...
  • Room size: 32 m²/344 ft²
  • City view
  • 1 king bed
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Standard King Room
Standard King Room
...
  • Room size: 32 m²/344 ft²
  • City view
  • 1 king bed
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Deluxe Twin Room
Deluxe Twin Room
...
  • Room size: 32 m²/344 ft²
  • Shower and bathtub
  • 2 single beds
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Superior 2 Single Beds
Superior 2 Single Beds
...
  • Room size: 32 m²/344 ft²
  • Street view
  • 2 single beds
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Superior Twin Room
Superior Twin Room
...
  • Room size: 32 m²/344 ft²
  • Shower and bathtub
  • 2 single beds
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Deluxe Room with 2 Single Beds
Deluxe Room with 2 Single Beds
...
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    Standard
    Standard
    ...
    • Bathtub
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    Superior
    Superior
    ...
    • Bathtub
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    Frequently asked questions

    What time is check-in and check-out at Mercure Chiang Mai Hotel?

    Check-in is from 02:00 PM, and check-out is until 11:59 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

    How do I get to Mercure Chiang Mai Hotel?

    Mercure Chiang Mai Hotel is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 150 THB. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at Mercure Chiang Mai Hotel also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Mercure Chiang Mai Hotel has a car park on site, as well as additional parking nearby if the first car park is full. Parking is free for guests. Self-parking is conveniently available at the hotel. If you're looking for an easy way to get around Chiang Mai with private transportation, the hotel can arrange both taxis or car rental.

    What is the smoking policy at Mercure Chiang Mai Hotel?

    Mercure Chiang Mai Hotel does not permit smoking in any of its rooms, but allows smoking in designated areas.

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    What people love about Mercure Chiang Mai Hotel

    • 7.2
      Very good

      "The hotel is very reasonably priced for what you get."

      James

      |

      April 18, 2017

    • 8.4
      Excellent
      Staff 

      "finally, the hotel staff are very friendly."

      Petchpring

      |

      December 25, 2017

    • 10.0
      Exceptional
      Location

      "Handy location,500 metre to “old city”."

      peter

      |

      January 9, 2020

    Property ranking|Compared to 3,234 Chiang Mai properties
    See all rankings
    Room comfort score
    7.9/10
    Room size
    32 sqm.
    Cheapest price score
    Review score - United States
    7.7/10
    Better than
    89
    %
    of Chiang Mai properties
    Bigger than
    89
    %
    of Chiang Mai properties
    Better than
    87
    %
    of Chiang Mai properties
    Better than
    81
    %
    of Chiang Mai properties
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    Overall rating:
    7.7
    Very good
    983 reviews
    Cleanliness
    7.8
    Facilities
    7.5
    Location
    7.4
    Read all reviews >
    What travelers say they love:
    Rooms are huge, clean and I loved their bathrooms with no tu...
    Laurent from France
    Solo traveler
    More about Mercure Chiang Mai Hotel

    More about Mercure Chiang Mai Hotel

    Only 10 minutes from the airport, Mercure Chiang Mai Hotel has long been a trusted name for quality accommodation. Mercure Chiang Mai Hotel is located a short distance from the walled city. Taxis and tuk-tuks are plentiful around the hotel, and trips to the city’s many attractions from the hotel will set you back no more than a few US dollars. The Miracle Cabaret Chiang Mai and Chiang Mai National Museum are within an easy walking distance and open for exploration. A recently opened, Western-styled supermarket is located just down the road from the hotel and offers inexpensive snacks, beverages, and freshly-cooked food. To continue with your reservation at Mercure Chiang Mai Hotel, please enter your arrival and departure dates into our secure online form.

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    Most talked about facilities

    Housekeeping
    21 mentions
    Swimming Pool
    19 mentions
    Breakfast
    15 mentions
    Internet
    11 mentions

    What they offer

    7.2
    Very good
    Staff 

    "Staff are friendly and the normal rectangular pool is nice."

    James

    |

    April 18, 2017

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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Food and dining

    Breakfast options

    Buffet

    Restaurants on site

    Citrus Restaurant
    Cuisine:International
    Menu:Buffet, A-la-carte

    Nearby restaurants

    Thai cuisine
    Thai cuisine
    Black Door
    700 m Thai
    Korea BBQ
    720 m Thai
    Party Buffet
    720 m Thai
    American cuisine
    American cuisine
    Prime Cuts
    170 m American
    Pickles
    200 m American, Kosher
    3 Little Pigs
    720 m American, Barbecue
    Asian cuisine
    Asian cuisine
    Hearn Kham
    170 m Asian, Burmese, Thai
    Ab'Petite Cafe
    440 m Asian, Cafe, European
    Nam dok mai
    640 m Asian

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Property's guest policies

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    Some helpful facts

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    Property announcements

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    Reviews of Mercure Chiang Mai Hotel from real guests

    Overall rating
    7.7
    Very good
    From 983 reviews
    8.1Service
    7.9Value for money
    7.8Cleanliness
    Agoda Reviews (818)Booking.com Reviews (165)
    Rating via Agoda7.7
    /
    10
    Cleanliness7.8
    Facilities7.5
    Location7.4
    Room comfort and quality7.8
    Service8.0
    Value for money8.0
    High score for Chiang Mai
    Rating
    9+ Exceptional (108)
    8-9 Excellent (147)
    7-8 Very Good (203)
    6-7 Good (106)
    <6 Below Expectation (108)
    Time of the year
    Mar - May (159)
    Jun - Aug (110)
    Sep - Nov (153)
    Dec - Feb (250)
    Don't miss out!Users are booking a place in Chiang Mai every 3 minutes on Agoda.com
    All guests (818)
    All room types
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    Show reviews that mention 

    Showing 672 verified guest comments
    12345
    9.0
    Exceptional
    Laurent from France
    Solo traveler
    Superior King Room
    Stayed 3 nights in October 2015

    Very nice place if you like the location”

    Pool, rooms standards, staff

    Staid in superior room, October 2015 When in Chiang Mai, I always stay in this hotel as they sometimes have very good prices, which allow those on a budget to get a taste of luxury at very reasonable rate. The location is perfect for me : I love the area which has very few tourists, and is close to some places that I like to visit. However I understand that somme could feel the location not convenient, despite the fact that the hotel offers a free shuttle service every evening to and from the Night Bazarr area. Also close to the Chang Phuak Bus station, and to some very lively areas of the town. They have a nice quiet pool which few people use, big clean rooms with all the amenities (mine had a shower cubicle and no bath tub, which I love). The staff is obviously trained to be friendly and efficient, and I really could not say anything bad about any one of those whom I had to deal with.

    Reviewed November 20, 2015
    8.7
    Excellent
    Anthony from Singapore
    Couple
    Standard King Room
    Stayed 4 nights in August 2014

    4 days of beautiful rest”

    1) A nice hotel very clean and proper 2) friendly staff 3) very affordable

    I have been many times to Mercure Chiang Mai from the time it was known as Novotel and this time I was happily surprised to be told that we have been upgraded. The room has more furniture and definitely more comfotable and pleasant.Although it is not near the famous night market of Anusan it was very easy for us to hail a passing tuk tuk and the price to Anusan is only 30 Baht. And the ride is so pleasant and we passed by so many interesting places. The hotel surrounding is very quiet even though it is situated next to Tops Suoermarket where one can buy almost anything.

    Reviewed August 29, 2014
    7.7
    Very good
    James from United Kingdom
    Solo traveler
    Standard King Room
    Stayed 1 night in May 2013

    A good hotel in a quiet location”

    The hotel has good service and is clean and efficient

    The Mercure Hotel Chiang Mai is hotel is about 10-15 minutes taxi ride from the airport at a cost of 120 Baht (2.50 GBP) but with prior notice they will provide a shuttle but to pick you up at the airport. It is located about half a mile north of the moat. There is a large car park outside and a supermarket next to the hotel. Bank card machines are across the street. There is nothing of tourist interest in this area of Chiang Mai although having said that quite a lot of the gay venues are north of the moat. Heterosexual nightlife is generally to the south of the moat and a lot of it is around the night market. The hotel runs a shuttle bus to the market but taxi/tuk-tuk’s are relatively cheap. This is not a new hotel but management have made a bit of an effort to keep up to date although in this computer age a few more power sockets near the dressing table or work table would be useful. The rooms were spacious, clean and quite comfortable, in addition to the work surface/dressing table attached to the wall there was a large table and chair as well as a small coffee table. The bed was large and the pillows good. There was two free bottles of water and free coffee and tea making facilities as well. The pool is a good size, well maintained and has an attendant and towels there. There is 24hr room service and they charge 100 Baht (2 GBP) for the shuttle bus to the airport. Having stayed at a lot of different hotels in Chiang Mai over the years this is my first stay in Mercure and since I normally hire a jeep or car when I am here I believe I will use this hotel more in the future rather than the less comfortable hotels at similar prices nearer to the shopping areas.

    Reviewed May 06, 2013
    9.7
    Exceptional
    Jacques from Singapore
    Solo traveler
    Standard King Room
    Stayed 1 night in December 2011

    Brand Hotel at affordable price”

    Reasonable Price; Comfort and Friendly Staff

    Mercure Chiang Mai is my choice hotel when I visit Chiangmai. It is conveniently located near a night market, plenty of street side stall food at night. I could easily hail transport who ply along Chotana Road. The hotel has a swimming pool. Regret that hotel does not throw in free wifi but it is paid facility (they should catch up with newer hotels and offer free wifi). Good expereince, as before.

    Reviewed January 13, 2012
    9.0
    Exceptional
    Anthony from Singapore
    Couple
    Standard King Room
    Stayed 4 nights in September 2014

    1) Affordable comfortable hotel ”

    1) Hotel is walking distance to newly opened Chiang Mai Cabaret 2) The room is comfortable with a giant size bed 3) Staff very helpful

    This time we came in search of a good rest and we were not disappointed. The friendliness of the staff contributed much to our peaceful rest. We did not patronise the restaurant but we understand that they offer good Lanna dishes. Next time we will try. Yes yes there will certainly be a next time because we have fallen in love with Mercure Chiang Mai. We had previously stayed at Meridien a couple of times.

    Reviewed September 25, 2014
    9.3
    Exceptional
    Willem from Netherlands
    Solo traveler
    Superior King Room
    Stayed 7 nights in May 2015

    Nice clean hotel not far from city center”

    Clean, spacious rooms, excellent staff, good location

    I enjoyed my stay at the Mercure a lot. The hotel is medium sized (about 170 rooms), staff performance is excellent, rooms are very clean and spacious. Everything looked bright and was new. My room 552 was on the highest level and and was about 35 square meters. It has a working desk, a fridge, a safe for valuables, water boiler for coffe or tea.Flat screen TV and a seting area.. Attached bathroom and two queens size beds. Wifi signal was strong. There is a renovation going on until end of August on the 4thfloor. This caused some inconvenience now and then during daytime. The location is not far from the center. (Chiang Puak gate). And from 19:30 therte is a free shuttle service to the nightmarket. Supermaket right next to the hotels which sells everything you need. The staff performance was excellent, efficient and friendly.

    Reviewed May 31, 2015
    8.0
    Excellent
    Troels from Denmark
    Solo traveler
    Stayed 4 nights in November 2010

    Good rooms an service”

    The staff is very friendly
    Wi-fi is NOT free

    I have been staying many times at Mercure Chiang Mai Hotel. It is well managed hotel with helpful staff every-where. The hotel have no longer Bloomberg at the television program and the TV-sets are old. Wi-fi is not free and the price is not cheap. Many hotels in Chiang Mai has now free wi-fi. It would be perfect, if the hotel would change the policy and offer free wi-fi. I will return to the hotel anyway again.

    Reviewed December 05, 2010
    10.0
    Exceptional
    Bernard from United Kingdom
    Solo traveler
    Stayed 3 nights in April 2010

    mercure”

    great hotel- excellent location
    No cons.

    The location of Le Mercure could not be better as it is right next to the Night Bazaar in the centre of Chiang Mai. The Hotel restaurants are excellent and very good value for money. The staff are definitely five star standard. I will stay at this hotel again sometime in the future.

    Reviewed May 04, 2010
    7.6
    Very good
    James from United Kingdom
    Solo traveler
    Standard King Room
    Stayed 1 night in April 2017

    A good medium range hotel.”

    I have been using the Mercure Hotel Chiang Mai many time over a number of years. It is located a little bit out of the way north of the moat but when in Chiang Mai I usually rent a car so the location is not a problem for me but the hotel have a shuttle bus on the hour starting from 7pm going to the night market and with prior arrangement they will pick you up at the airport. The hotel is relatively cheap but has a nice normal sized rectangular pool that is reasonably quiet and big rooms with good walk in showers. There is a Tops supermarket nearby and the staff are very friendly. The beds are big and comfortable and the breakfast is reasonable. On this visit I find they have now got Sky news and Premier League football from the UK on the TV's in the rooms so that is a big bonus and an attraction that has made me happy to stay here for longer than I had intended. Most other hotels only have UK Premier League football in their bars and not in the rooms so watching a game at midnight or 2am is a problem but not in Mercure.

    Reviewed April 23, 2017
    9.7
    Exceptional
    Jacques from Singapore
    Solo traveler
    Stayed 2 nights in April 2010

    Excellent”

    Friendly Staff Service; quality & condition of room; location of hotel
    nothing significant to complain about

    Hotel staff at reception, tour desk and door were friendly, helpful always polite. Service standard is excellent! Quality of room and its full facilities in hotel is highly satisfactory. Its location at Chang Phuak makes it so convenient to move around, shop (Tops Supermarket is downstairs) and eat (lots of food stalls in walking distances including a large market).

    Reviewed April 22, 2010
    8.3
    Excellent
    Agus from Indonesia
    Business traveler
    Standard King Room
    Stayed 4 nights in January 2013

    A small hotel with friendly ambient”

    Service and price

    I traveled to Chiang Mai for a business meeting. The stay in Mercure Chiang Mai was great. The staffs were quite helpful. In fact, we got help in managing golf reservation in a short notice. Wifi and even basic office amenities were free, a big plus for people doing meeting. Definitely will come back for future event in the city.

    Reviewed February 02, 2013
    9.7
    Exceptional
    Jan from Netherlands
    Couple
    Stayed 8 nights in August 2008

    Nice hotel”

    Very nice personel.
    None, maybe too far from the centre???????

    I liked my stay in the Novotel Chiang Mai, because it is a very nice hotel with a beautiful swimming pool. The room was done everyday, very clean and well decorated. The breakfast was superb. Whenever I come back to Chiang Mai the Novotel will be my hotel.

    Reviewed October 01, 2008
    9.3
    Exceptional
    Troels from Denmark
    Solo traveler
    Standard King Room
    Stayed 2 nights in October 2012

    Good value for the money”

    The staff is fantastic.

    I am a returning guest to Mercure Chaing Mai Hotel because the room is clean and big. The staff is very friendly. I have only a small thing, that is not satisfying and that is the internet-connection. First of all it is not easy to use and there is problem with the connection to the server in the hotel.

    Reviewed October 25, 2012
    7.7
    Very good
    Tsz from Hong Kong
    Couple
    Stayed 1 night in September 2008

    Novotel Chiang Mai Hotel Chiang Mai”

    Helpful front desk and concierge, prompt reply in email and extra large bed. Good Location.
    Cleaninliess of the bed. Facility in room. No free internet connection in business centre and hotel lobby.

    My girlfriend and I had a journey to Chiang Mai and decided to stay in Novotel Chiang Mai. My girlfriend had her birthday during our stay. With the help from the Hotel Assistant Manager, I could prepare a very delicious and beautiful cake for my girlfriend before we went back to the room, and she was surprised and felt very happy. Chiang Mai is small and in my point of view it is cheap and easy to get to the hotel from night bazaar, train station and bus station, although the hotel seems quite far away from the city centre on the map. The cons are cleaninliness of the bed and facility. The pillow was not really clean. Hair dryer and slippers were not prepared. However, we got them immediately after contacting the front desk. No free internet connection in business centre and hotel lobby was disappointing althought I could use it at a very cheap rate. To conclude, I am satisfied with the hotel.

    Reviewed September 18, 2008
    9.3
    Exceptional
    Huda from Bahrain
    Couple
    Stayed 4 nights in December 2008

    Good Location”

    Free transportation to Night Bazaar and sunday market. Friendly staff, good breakfast, nice pool, in the middle of the market.
    Expensive tourist packages, hotel needs some renovation.

    The hotel location is very good and transportation is provided for a fair time as well. The bed was spacious and the room was big enough. The room service was good as well, i would visit the same hotel for sure when ever i visit chiang mai, my father really liked the massage packages over there.

    Reviewed January 01, 2009
    7.2
    Very good
    Grant from United Kingdom
    Couple
    Standard Twin Room
    Stayed 2 nights in November 2016

    Good value, great staff and comfortable room. Poor breakfast”

    We stayed at the Mercure for a change as we nearly always stay near the night market. The hotel's location on the 107 road makes it suitable for visiting many of the out of town attractions such as tiger kingdom, Queen Sirikrit Botanic Gardens and many others. The hotel is 15 minutes by multi taxi to the night market and old town. The room was clean and comfortable and we were given a free upgrade. The pool was nice but the sunbeds could do with a cushion as they were very hard and uncomfortable. The staff were quietly competent and very helpful, most professional staff I have found in Chiang Mai. However the breakfast was not good on any measure. Food all cold, cold batch fried eggs, cold hard bacon, even the Thai food was cold, no fresh salad available, stewed tea and no crusty bread. Not the standard you expect from the Mercure. We will stay here again but will not take the breakfast next time

    Reviewed November 20, 2016
    8.7
    Excellent
    Malmaruha from Australia
    Group
    Stayed 2 nights in January 2010

    very enjoyable stay”

    very nice looking hotel
    pool wasnt as picturesque as the photos

    Really enjoyed the stay here. Very close to everything you need to do in chiang mai. Staff were extremely friendly and always trying to help out. Hotel foyer and dining area look really nice, and rooms were pretty nice too. Beds were huge. Could fit a family on their beds. at its extremely affordable price will definetely stay here again

    Reviewed January 22, 2010
    8.7
    Excellent
    David from United Kingdom
    Couple
    Stayed 2 nights in December 2009

    Good hotel, good value”

    Efficient, clean, well managed.
    Nothing to mention

    We had to arrange a last minute stay over Christmas so having read the favourable reviews on Agoda we gave the Mercure a try. I am very pleased that we did and we shall be regular customers in future. To whoever manages the hotel I'd give full marks! The place is not new - but it is clean, comfortable, well managed and has VERY pleasant and efficient staff. I constantly had the feeling that there is a guiding hand throughout the place who is thoughtful and cares about providing the guests with a pleasant stay. A 3 star hotel with a golden heart!

    Reviewed January 02, 2010
    10.0
    Exceptional
    Chakapan from Thailand
    Solo traveler
    Stayed 2 nights in July 2010

    Overall good”

    Breakfast, services, and promotion
    None

    Very nice place to stay over expectation from the price we pay. The location is good to Chiang Mai hot spots but not too busy crowded. The personnels are super nice and some of them looks very great on appearance and personality, they have a very good service mind afterall. I'm sure to come back again.

    Reviewed August 04, 2010
    8.3
    Excellent
    Possawat from Thailand
    Couple
    Stayed 1 night in August 2008

    Good Hotel”

    Near the heart of city and supermarket.
    Old room and furniture.

    The Novotel Chiang Mai is a good hotel to stay during your trip to Chiang Mai. Hotel in the city and nearest to big supermarket. The room very old but comfortable and clean. I liked the breakfast buffet in the hotel very good taste and many food choice. Hotel staff friendly and welcome to help you during your stay.

    Reviewed August 23, 2008
    12345
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