Mercure Chiang Mai Hotel
Take advantage of the many attractions Chiang Mai has to offer with a stay at Mercure Chiang Mai Hotel.
Mercure Chiang Mai Hotel offers impeccable service and all the essential amenities to travelers. Never be out of touch with your contacts, with free Wi-Fi offered throughout your stay. If you need a ride from or to the airport, the hotel can arrange it before your check-in date. Taxi, car hire and shuttle services provided by the hotel make it easy to plan your day trips, sightseeing, and more around Chiang Mai.
If you plan to arrive by car, you'll appreciate the hotel's free parking, right on-site. The hotel provides front desk services such as concierge service, express check-in or check-out, luggage storage and safety deposit boxes for guests' convenience. If you need, the tours can even help you book tickets and reservations at all the best shows and programs nearby. Staying for a long time, or just need clean clothes? dry cleaning service and laundry service offered at the hotel will keep your favorite travel outfits clean and available.
For lazy days and nights, in-room conveniences like room service and daily housekeeping let you make the most of your room. Little things you forgot to pack aren't a big problem! Just stop by the convenience stores to get what you need. Please be advised that smoking is not allowed in the hotel to allow cleaner air for all guests. Smoking is limited to designated areas only, for the health and well-being of all guests and staff.
Each guestroom at Mercure Chiang Mai Hotel is furnished and equipped with handy amenities. Some rooms at Mercure Chiang Mai Hotel are equipped with air conditioning for your convenience. In-room entertainment such as television and cable TV is provided for guests in some selected rooms. The hotel also offers a refrigerator, bottled water and a coffee or tea maker in some rooms for when you feel like it is needed.
Knowing that bathroom amenities play an important role in increasing guests' satisfaction, the hotel provides a hair dryer, toiletries, bathrobes and towels in some select rooms.
Dining and things to do
Nothing starts a morning better than a delicious breakfast, which you can always enjoy in-house at Mercure Chiang Mai Hotel. Everyone loves a good cup of coffee! A coffee shop on-site means you can enjoy a cup of real, freshly brewed coffee every morning -- or anytime you feel like it. If you don't feel like going out to eat, you can always opt for the delicious dining options at the hotel. A night in at the hotel's bar can be as fun as a night out with your travel companions.
Mercure Chiang Mai Hotel offers an excellent variety of recreational facilities. Finish your vacation days right by dropping in at the massage and salon. Start your vacation off right with a dip in the pool. Skip the dress code and opt for a casual cocktail or beer at the hotel's poolside bar.
Have some easy fun without traveling far, while playing golf course on site at Mercure Chiang Mai Hotel. Pick up something memorable for yourself or those waiting for you back at home, at the shops.
Around the property
Take advantage of the opportunity to explore Chiang Mai while in the city. The best way to remember your time in Chiang Mai is with a nice gift at Chiang Mai Night Bazaar located about 2.4 km away. An afternoon of browsing the works at Art in Paradise, Chiang Mai 3D Art Museum located 3.2 km away can familiarize you with the local art scene.
Beyond expectations. ”
We chose this hotel because the price was very reasonable, although the hotel is quite dated from the outside but we were impressed by the size of room and widest bed we have ever slept on! Staff were very attentive and very helpful, location is very good with supermarket just next door. We will definitely stay there again.
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Excellent hotel”
Our go-to hotel in Chiangmai. This is our 3rd time here. The room is large, clean with comfortable bed. The staff is friendly. The breakfast is adequate. We will come back again.
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Dear Khun Arthit, Thank you for taking time to review The Mercure Chiang Mai following your recent stay. I am overjoyed to hear that we have successes in exceeding your expectations in most of the aspects of your stay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. It will be a pleasure for us all to have you return to enjoy further quality time at Mercure Chiangmai when you next visit Chiang Mai. Sincerely The Management Team
It is everything I expected for a hotel. The location is great. Staffs helpful. ”
The best grocery store is around the corner. The location is ideal compare to other hotels in the old city.
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Excellence”
Good hotel with familiar staffs. Clean and standard providing rooms. COVID19 protection is provided. Accept a government campaign for 40% discount.
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Almost perfect”
The hotel lived up to the Accor reputation. Staff are super friendly. Checking in was smooth and done under 5 minutes. The room is spacious, and the hotel is quite proper at its era. A bit dated, but charming. It’s also spotlessly clean! One problem is no part of the hotel is carpeted. You’ll hear shoes on the floor from the next room and from the hallway. And worst of all, chairs are dragged very often and it could drive you crazy, especially before midnight and in early in the morning. If only the hotel would invest a bit more in dampening the sound, this would be perfect.
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Exceptional”
Staff here are amazing, the best! Always makes us feel like we are coming home.
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Great stay”
The staff cold not have been more attentive. Lots of street food within waking distance
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Mecure Chiang Mai ”
Handy location,500 metre to “old city”.quiet location. Good staff/service.
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good all rounder”
great pool rooms good
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Dear The Value Guest,, We very much appreciate your comments regarding your stay at the Mercure Chiang Mai Hotel It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Hotel Management Team
Very helpful Staff”
I had some technical issues with Thailand Pass & associated apps and they were very helpful in resolving the issue even after checking out
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Dear Khun Chatpong We very much appreciate your comments regarding your stay at the Mercure Chiang Mai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Hotel Management Team
Exceptional”
Great staff and kind friendly atmosphere
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Dear Mr. Richard, We very much appreciate your comments regarding your stay at the Mercure Chiang Mai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Hotel Management Team
Exceptional”
Love the staff and great value
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Excellent value”
Stayed for one night as we had to leave for the airport at 4am and didn’t want to spend much. Perfectly acceptable, although dated hotel but does lack atmosphere and location slightly out of where you want to be.
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Good but could be better!”
Only lower floor rooms are open. No view from most of the room on the 3rd floor.good location. Convenient stores are abundant. Clean room, nice bed, and standard amenities.
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Great hotel”
Great breakfast... Friendly staff
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Very good”
Hotel and staff are good
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My team and I are overwhelmed to read your poetic and complete review of your recent stay with us. You and your traveling companions were able to fit plenty of experiences into your short time with us on the mountaintop. Thank you for sharing, so eloquently. I would like to express to you my deepest gratitude for having an opportunity to serve you.
Good”
Good stay great friendly staff. It could certainly use a bit of an update in regards to the rooms. But nonetheless a good hotel.
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Dear Khun Shane, We are delighted that our hotel and team of associates was a highlight of your Thailand adventure, and we thank you for sharing your kind words. Your kind words have been shared with our associates and we look forward to you returning to enjoy further quality stay experiences whenever you visit Chiangmai. Thank you for your recent patronage and for giving us the opportunity to provide you a comfortable and memorable stay. Sincerely The Hotel Management Team
Very nice place if you like the location”
Staid in superior room, October 2015 When in Chiang Mai, I always stay in this hotel as they sometimes have very good prices, which allow those on a budget to get a taste of luxury at very reasonable rate. The location is perfect for me : I love the area which has very few tourists, and is close to some places that I like to visit. However I understand that somme could feel the location not convenient, despite the fact that the hotel offers a free shuttle service every evening to and from the Night Bazarr area. Also close to the Chang Phuak Bus station, and to some very lively areas of the town. They have a nice quiet pool which few people use, big clean rooms with all the amenities (mine had a shower cubicle and no bath tub, which I love). The staff is obviously trained to be friendly and efficient, and I really could not say anything bad about any one of those whom I had to deal with.
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4 days of beautiful rest”
I have been many times to Mercure Chiang Mai from the time it was known as Novotel and this time I was happily surprised to be told that we have been upgraded. The room has more furniture and definitely more comfotable and pleasant.Although it is not near the famous night market of Anusan it was very easy for us to hail a passing tuk tuk and the price to Anusan is only 30 Baht. And the ride is so pleasant and we passed by so many interesting places. The hotel surrounding is very quiet even though it is situated next to Tops Suoermarket where one can buy almost anything.
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A good hotel in a quiet location”
The Mercure Hotel Chiang Mai is hotel is about 10-15 minutes taxi ride from the airport at a cost of 120 Baht (2.50 GBP) but with prior notice they will provide a shuttle but to pick you up at the airport. It is located about half a mile north of the moat. There is a large car park outside and a supermarket next to the hotel. Bank card machines are across the street. There is nothing of tourist interest in this area of Chiang Mai although having said that quite a lot of the gay venues are north of the moat. Heterosexual nightlife is generally to the south of the moat and a lot of it is around the night market. The hotel runs a shuttle bus to the market but taxi/tuk-tuk’s are relatively cheap. This is not a new hotel but management have made a bit of an effort to keep up to date although in this computer age a few more power sockets near the dressing table or work table would be useful. The rooms were spacious, clean and quite comfortable, in addition to the work surface/dressing table attached to the wall there was a large table and chair as well as a small coffee table. The bed was large and the pillows good. There was two free bottles of water and free coffee and tea making facilities as well. The pool is a good size, well maintained and has an attendant and towels there. There is 24hr room service and they charge 100 Baht (2 GBP) for the shuttle bus to the airport. Having stayed at a lot of different hotels in Chiang Mai over the years this is my first stay in Mercure and since I normally hire a jeep or car when I am here I believe I will use this hotel more in the future rather than the less comfortable hotels at similar prices nearer to the shopping areas.
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