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View, Mercure Chiang Mai Hotel in Chiang Mai
Deluxe King Room - Bed, Mercure Chiang Mai Hotel in Chiang Mai
Lobby, Mercure Chiang Mai Hotel in Chiang Mai
Lobby, Mercure Chiang Mai Hotel in Chiang Mai
Swimming pool [outdoor], Mercure Chiang Mai Hotel in Chiang Mai
Swimming pool [outdoor], Mercure Chiang Mai Hotel in Chiang Mai
Swimming pool, Mercure Chiang Mai Hotel in Chiang Mai

Removed from saved list

7.9

Very good

1,230 reviews

1,230 reviews

Housekeeping15
Breakfast3
Swimming Pool2
See map
See map

7.6

Very good

Location rating score

Very good location - 690 meters from city center
Parking
FREE
Popular landmarks
Wat Phra Singh (Gold Temple)
1.6 km
Wat Chedi Luang
1.7 km
Tha Phae Gate
1.8 km
Wua Lai Walking Street
2.4 km
Chiang Mai Night Bazaar
2.4 km
Closest landmarks
Dr. Sukit Dental Clinic
120 m
Miracle Cabaret Chiang Mai
140 m
Waro Phan
160 m
Phinyo
160 m
the teeth
160 m

Mercure Chiang Mai Hotel

183 Changpuak Road SRI POOM MAUNG DISTRICT, Chang Phuak, Chiang Mai, Thailand, 50200 - See map

In addition to the standard of SHA, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Conveniently situated in the Chang Phuak part of Chiang Mai, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Wat Chedi Luang. Rated with 4 stars, this high-quality property provides guests with access to massage, restaurant and indoor pool on-site.

Highlights

Hygiene Plus

Check-in [24-hour]

Airport transfer

Free Wi-Fi in all rooms!

Currency exchange

SHA Certified

Prevent the spread of COVID-19 with public and firms’ health safety measures.

This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
Doctor/nurse on call
Important announcement -- "Due to COVID-19 circumstances a dedicated hotline has been made available to guests in order to answer questions and best prepare their stay "
Facilities

Front desk [24-hour]

Airport transfer

Bicycle rental

Valet parking

Swimming pool [indoor]

Golf course [on-site]

Shuttle service

Free Wi-Fi in all rooms!

Your dates are popular among travelersPopular destination! Properties in Chiang Mai are being booked every minute!
Value for money8.1
Distance to city center0.5 km
Location rating7.6
Nearest airportChiang Mai International Airport (CNX)
Distance to airport4.5 km

Rooms available at Mercure Chiang Mai Hotel

Very good
Room comfort & quality

7.8

Standard King Room
...
  • Room size: 32 m²/344 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Deluxe Room with 2 Single Beds
...
  • Room size: 32 m²/344 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Standard Twin Room
...
  • Room size: 32 m²/344 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Deluxe King Room
...
  • Room size: 32 m²/344 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Junior Suite with 1 King Size Bed
...
  • Room size: 64 m²/689 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Superior King Room
...
  • Room size: 32 m²/344 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Superior 2 Single Beds
...
  • Room size: 32 m²/344 ft²
  • Street view
  • 2 single beds
Enter dates to see prices
Junior Suite
...
  • Room size: 64 m²/689 ft²
  • Shower
  • 1 king bed
Enter dates to see prices
Standard Room
...
  • Room size: 32 m²/344 ft²
  • Shower
Enter dates to see prices
Superior Room
...
  • Room size: 32 m²/344 ft²
Enter dates to see prices

Frequently asked questions

Does Mercure Chiang Mai Hotel offer airport transfer?

Mercure Chiang Mai Hotel provides airport transfer service upon request with an additional charge of 150 THB in local currency. To request, check the box on the booking form just before the payment page.

What is the typical travel time to a nearby airport from Mercure Chiang Mai Hotel?

The average travel time to get from Mercure Chiang Mai Hotel to the airport is 10 minutes, but please take into account that the travel time may differ based on traffic, weather conditions, and time of day.

What points of interest are close by Mercure Chiang Mai Hotel that are in walking range?

While remaining at Mercure Chiang Mai Hotel, start off your holiday by checking out the closest points of interest that are within close proximity to the property which include Miracle Cabaret Chiang Mai, Wat Ku Tao (Wat Welu Wanaram), and Chiangmai Boxing Stadium.

How many rooms does Mercure Chiang Mai Hotel have?

Mercure Chiang Mai Hotel has a total of 159 rooms.

What payment cards are supported at Mercure Chiang Mai Hotel?

Mercure Chiang Mai Hotel accepts up to 6, with payment card options such as UnionPay, MasterCard, American Express, and Visa.

What is the verified guest review consensus about Mercure Chiang Mai Hotel's view?

75.0% of our verified visitor evaluations have given a positive review and remarks about this property's view. You can look up on more detailed customer reviews, and comments for Mercure Chiang Mai Hotel down in the review section.

What is the average rating that past Business travelers' have given to Mercure Chiang Mai Hotel?

Verified business travelers that have stayed at this property have given Mercure Chiang Mai Hotel an average rating of 7.7. You can look up more detailed customer assessments and comments by filtering for a specific type of verified travelers down in the review section.

What is the typical rating that verified Couples' have given to Mercure Chiang Mai Hotel?

Verified couple travelers that have stayed at this property have given Mercure Chiang Mai Hotel an average rating of 7.8. You can look up on more in depth customer assessments, and responses by filtering for a specific type of verified guest travelers down in the review section.

What is the typical rating that verified Families with young children have given to Mercure Chiang Mai Hotel?

Past families with young children that have stayed at this property have given Mercure Chiang Mai Hotel an average rating of 7.7. You can look up more in depth customer evaluations and feedback by filtering for a specific type of verified travelers down in the review section.

What is the average rating that past Families with older children have given to Mercure Chiang Mai Hotel?

Past families with older children that have stayed at this property have given Mercure Chiang Mai Hotel an average rating of 7.7. You can look up more specific customer reviews and feedback by filtering for a specific type of verified travelers down in the review section.

What do local visitors think about Mercure Chiang Mai Hotel?

Verified local visitors that have stayed at this property have given Mercure Chiang Mai Hotel an average rating of 8.3. You can look up on more detailed customer testimonials, and responses for this property down in the review section.

What time is check-in and check-out at Mercure Chiang Mai Hotel?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may ask for early check-in or late check-out during booking, subject to availability. Guest visitors checking in or out before or after the designated time frame may be charged an additional fee.

What people love about Mercure Chiang Mai Hotel

  • 9.6

    Exceptional
    Spaciousness

    "The rooms are spacious, clean and most of all the toilets & showers are clean and no smell."

    Chong

    |

    July 15, 2023

  • 8

    Very good
    Location

    "Clean hotel and near to market"

    Yeo

    |

    June 4, 2023

  • 10

    Exceptional
    Location

    "Nice queit location 10 minutes to city centre by grab"

    Lim

    |

    November 14, 2022

Overall rating:

7.9

Very good
1,230 reviews
Cleanliness
7.9
Facilities
7.7
Location
7.6
Read all reviews >
What travelers say they love:
Clean and standard providing rooms.
Pakorn from Thailand
Couple
More about Mercure Chiang Mai Hotel

More about Mercure Chiang Mai Hotel

Experience Luxury and Convenience at Mercure Chiang Mai Hotel

Located in the heart of Chiang Mai, Mercure Chiang Mai Hotel is a 4-star hotel that offers a wide range of facilities to ensure a comfortable stay for its guests. The hotel features a coffee shop, bar, restaurant, room service, and poolside bar, offering guests a variety of dining and drinking options. Other facilities include an indoor pool, outdoor pool, and massage services for relaxation, as well as a salon, convenience store, and designated smoking area. Guests can also take advantage of the hotel's laundry service, safety deposit boxes, airport transfer, tours, valet parking, concierge, and shuttle service. The hotel offers free Wi-Fi in all rooms and public areas, as well as car park and self-parking options. The rooms are equipped with air conditioning, bathrobes, hair dryer, television, mini bar, satellite/cable TV, refrigerator, and safety deposit boxes. The hotel also provides dry cleaning, express check-in/check-out, car hire, luggage storage, taxi service, and daily housekeeping for added convenience. Guests can start their day with a delicious breakfast buffet, available at an additional charge. With its excellent facilities and prime location, Mercure Chiang Mai Hotel is the perfect choice for both business and leisure travelers visiting Chiang Mai.

Room Types at Mercure Chiang Mai Hotel

Mercure Chiang Mai Hotel offers a variety of room types to suit every traveler's needs. Choose from the Deluxe King Room, Deluxe Room with 2 Single Beds, Junior Suite with 1 King Size Bed, Standard King Room, Standard Twin Room, Superior 2 Single Beds, or Superior King Room. Each room type is spacious, measuring 32 square meters, and comes with comfortable bedding to ensure a good night's rest.

Discover the Charm of Wat Lok Molee

While staying at the Mercure Chiang Mai Hotel, you can take a stroll to the nearby Wat Lok Molee, a historic temple that dates back to the 14th century. The temple is known for its intricate carvings and beautiful murals that depict the life of Buddha. As you explore the temple grounds, you'll also find a peaceful atmosphere that is perfect for meditation and reflection. Whether you're a history buff or simply looking for a serene escape from the hustle and bustle of the city, Wat Lok Molee is a must-visit destination during your stay in Chiang Mai.

Amazing Staff and Great Location

Mercure Chiang Mai Hotel has received numerous positive customer reviews, with guests raving about the amazing staff and great location. The staff are very friendly and helpful, providing excellent service throughout the hotel. Guests have also noted the large, clean rooms that are standard and well-maintained. The location of the hotel is ideal, with a free bus service provided to the night market. Guests have loved the familiarity of the staff and the overall atmosphere of the hotel. With such positive reviews, it's no wonder guests would stay again and again at Mercure Chiang Mai Hotel.

Experience Exceptional Value and Service at Mercure Chiang Mai Hotel

Mercure Chiang Mai Hotel is a top-rated hotel that offers exceptional value and service to its guests. With an overall rating of 7.9, it is evident that customers have had a great experience at the hotel. The hotel's staff performance has been rated at an impressive 8.1, indicating that guests have received excellent service during their stay. The hotel's facilities have been rated at 7.7, and its cleanliness has been rated at 7.9, indicating that the hotel is well-maintained and provides a comfortable stay. While the food and dining have been rated at 6.9, the hotel's location has been rated at 7.6, and its comfort has been rated at 7.8. Overall, Mercure Chiang Mai Hotel is a great choice for travelers looking for exceptional value and service in Chiang Mai, Thailand.

Show less

Amenities and facilities

Very good
Facilities

7.7

Most talked about facilities

Housekeeping

21 mentions

Swimming Pool

19 mentions

Breakfast

15 mentions

Internet

11 mentions

Languages spoken
  • English
  • Thai
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Garden
  • Golf course [on-site]
  • Massage
  • Pool with view
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Tours
Cleanliness and safety
  • Anti-viral cleaning products
  • Breakfast in room
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Rooms sanitized between stays
  • Safe dining setup
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Bar
  • Breakfast [buffet]
  • Coffee shop
  • Poolside bar
  • Restaurants
  • Room service
Services and conveniences
  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Convenience store
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Grooming service
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Salon
  • Shops
  • Smoke-free property
  • Smoking area
  • Terrace
  • Xerox/fax in business center
For the kids
  • Babysitting service
  • Family room
Land sports
  • Golf course (within 3 km)
Access
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
Getting around
  • Airport transfer
  • Car park [free of charge]
  • Car park [nearby]
  • Car park [on-site]
  • Rental car
  • Shuttle service
  • Taxi service
  • Valet parking
Sports equipment rental
  • Bicycle rental
Available in all rooms
  • Accessible by elevator
  • Air conditioning
  • Closet
  • Coffee/tea maker
  • Desk
  • Free bottled water
  • Hair dryer
  • In-room safe box
  • Interconnecting room(s) available
  • Mobile hotspot device
  • Non-smoking
  • Pool facilities
  • Private bathroom
  • Refrigerator
  • Safety/security feature
  • Satellite/cable channels
  • Seating area
  • Shower
  • Slippers
  • Smoke detector
  • Swimming pool [direct access]
  • Telephone
  • Tile/marble flooring
  • Toiletries
  • Towels
  • Trash cans
  • Wake-up service
  • Walk-in shower
  • Wooden/parqueted flooring

Food and dining

Breakfast options
  • Buffet
Restaurants on site
Citrus Restaurant
  • Cuisine: International
  • Menu: Buffet, A-la-carte

Location

183 Changpuak Road SRI POOM MAUNG DISTRICT, Chang Phuak, Chiang Mai, Thailand, 50200
Very good
Location

7.6

Airports
  • Chiang Mai International Airport (CNX)
    4.5 km 18 min drive
  • Lampang Airport (LPT)
    80.1 km
Public transportation
  • Chiang Mai Railway Station
    3.9 km
  • Saraphi
    11.8 km
Hospital or clinic
  • Dr. Sukit Dental Clinic
    120 m
Shopping
  • Chiang Mai Night Bazaar
    2.4 km
Convenience store
  • On-site
Cash withdrawal
  • ATM on-site

What's nearby

Popular landmarks
  • Wat Phra Singh (Gold Temple)
    1.6 km
  • Wat Chedi Luang
    1.7 km
  • Tha Phae Gate
    1.8 km
  • Wua Lai Walking Street
    2.4 km
  • Chiang Mai Night Bazaar
    2.4 km
  • Art in Paradise, Chiang Mai 3D Art Museum
    3.2 km
  • Chiang Mai Zoo
    4.1 km
  • Wat Phra That Doi Kham
    8.5 km
  • Chiang Mai Night Safari
    10.0 km
  • Elephant Rescue Park
    38.6 km
Nearby landmarks
  • Dr. Sukit Dental Clinic
    120 m
  • Miracle Cabaret Chiang Mai
    140 m
  • Waro Phan
    160 m
  • Phinyo
    160 m
  • the teeth
    160 m
  • Chiangmai Dental Clinic
    190 m
  • Rungrueang
    190 m
  • Wonwit
    200 m
  • Neurological Clinic
    200 m
  • Dr. Arunothai
    270 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

Minimum age of guests is: 1 year(s).

Children 1-15 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 16 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-in until23:59
  • Check-out from00:00
  • Check-out until12:00
Getting around
  • Airport transfer fee150 THB
  • Distance from city center0.5 km
  • Travel time to airport (minutes)10
Extras
  • Breakfast charge (unless included in room price)254 THB
  • Daily Internet/Wi-Fi fee0 THB
The property
  • License Id / Local Tax ID/ Entity Name-
  • Non-smoking rooms/floorsYes
  • Number of bars/lounges2
  • Number of floors5
  • Number of restaurants1
  • Number of rooms 159
  • Room voltage220
  • Year property opened1995
  • Most recent renovation2015
Parking
  • Daily parking fee0 THB

Property announcements

Due to COVID-19 circumstances a dedicated hotline has been made available to guests in order to answer questions and best prepare their stay

The hotel has an ‘ALL Safe Officer’, a dedicated health and safety officer to oversee all procedures and assist guests with queries related hotel operations and preventative measures

Due to COVID-19 circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information

In response to the Coronavirus (COVID-19), the property is implementing additional measures to protect the safety of guests and staff, including but not limited to enhanced cleaning and sanitization procedures. Please contact the property for more information

Food and beverage options such as breakfast might be limited or unavailable during this time. Please contact the property for more information.

Reviews of Mercure Chiang Mai Hotel from real guests

Provided by verified guests of Agoda
7.8
Cleanliness7.9
Facilities7.7
Location7.6
Room comfort and quality7.8
Service8.2
Value for money8.1
High score for Chiang Mai
Rating
9+ Exceptional (138)
8-9 Excellent (149)
7-8 Very Good (215)
6-7 Good (112)
<6 Below Expectation (112)
Time of the year
Mar - May (176)
Jun - Aug (127)
Sep - Nov (161)
Dec - Feb (262)

Show reviews that mention 

Showing 726 verified guest comments
12345
10.0
Exceptional
Lim from Singapore
Business traveler
Standard Twin Room
Stayed 1 night in November 2022

Big clean room ”

Excellent ervice at reception. Nice big room with everything functioning. Tops supermart just need to it. Nice queit location 10 minutes to city centre by grab

Reviewed November 14, 2022

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Dear Valued guest, We are truly delighted to hear that you enjoyed your journey with us and that our team has been able to meet your expectations. Thank you for choosing to stay at Mercure Chiang Mai and for taking your time to review. We look forward to welcoming you again in the future to making your stay even more amazing in any way we can. Thank you again from your Mercure Chiangmai family in Chiang Mai Sincerely, The Hotel Management Team.

Responded November 17, 2022
Mercure Chiang Mai Hotel
10.0
Exceptional
Artit from Thailand
Group
Standard King Room
Stayed 5 nights in June 2022

Excellent hotel”

Our go-to hotel in Chiangmai. This is our 3rd time here. The room is large, clean with comfortable bed. The staff is friendly. The breakfast is adequate. We will come back again.

Reviewed June 11, 2022

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Dear Khun Arthit, Thank you for taking time to review The Mercure Chiang Mai following your recent stay. I am overjoyed to hear that we have successes in exceeding your expectations in most of the aspects of your stay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. It will be a pleasure for us all to have you return to enjoy further quality time at Mercure Chiangmai when you next visit Chiang Mai. Sincerely The Management Team

Responded June 12, 2022
Mercure Chiang Mai Hotel
10.0
Exceptional
Attapon from New Zealand
Couple
Standard King Room
Stayed 2 nights in May 2022

Beyond expectations. ”

We chose this hotel because the price was very reasonable, although the hotel is quite dated from the outside but we were impressed by the size of room and widest bed we have ever slept on! Staff were very attentive and very helpful, location is very good with supermarket just next door. We will definitely stay there again.

Reviewed May 17, 2022

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10.0
Exceptional
Pathom from Thailand
Couple
Standard King Room
Stayed 1 night in October 2022

Good location in old town of Chiangmai ”

Convenient for traveling, not far from night market Saturdays and Sundays, nearly the supermarket you can buy something which you forgotten. Nice staff & helpfully mind.

Reviewed October 18, 2022

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Dear Khun Pathom We are delighted that our hotel and team of associates was a highlight of your Thailand adventure, and we thank you for sharing your kind words. Your kind words have been shared with our associates and we look forward to you returning to enjoy further quality stay experiences whenever you visit Chiangmai. Thank you for your recent patronage and for giving us the opportunity to provide you a comfortable and memorable stay. Sincerely, The Hotel Management Team.

Responded November 17, 2022
Mercure Chiang Mai Hotel
10.0
Exceptional
Walt from United States
Couple
Standard King Room
Stayed 4 nights in November 2022

Great Location”

Older but very "Grand" hotel. Good value and great location. Breckfast was wonderful

Reviewed November 11, 2022

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Dear Valued guest, It was with our great pleasure to have you with us, we sincerely appreciate you taking the time to write a review of your experience of your stay at our hotel. It was an honor to hear that our property and services are to your satisfaction, we thank you very much for your kind words and compliments, as these will encourage and motivate our team to always strive for better services to our value guests. Sincerely, The Hotel Management Team.

Responded November 12, 2022
Mercure Chiang Mai Hotel
10.0
Exceptional
John from Australia
Couple
Standard King Room
Stayed 5 nights in April 2022

Great stay”

The staff cold not have been more attentive. Lots of street food within waking distance

Reviewed April 20, 2022

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9.2
Exceptional
Daniel from United States
Solo traveler
Standard King Room
Stayed 2 nights in December 2021

Almost perfect”

The hotel lived up to the Accor reputation. Staff are super friendly. Checking in was smooth and done under 5 minutes. The room is spacious, and the hotel is quite proper at its era. A bit dated, but charming. It’s also spotlessly clean! One problem is no part of the hotel is carpeted. You’ll hear shoes on the floor from the next room and from the hallway. And worst of all, chairs are dragged very often and it could drive you crazy, especially before midnight and in early in the morning. If only the hotel would invest a bit more in dampening the sound, this would be perfect.

Reviewed December 31, 2021

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10.0
Exceptional
Edward from United States
Solo traveler
Standard King Room
Stayed 6 nights in February 2020

It is everything I expected for a hotel. The location is great. Staffs helpful. ”

The best grocery store is around the corner. The location is ideal compare to other hotels in the old city.

Reviewed February 27, 2020

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10.0
Exceptional
Pakorn from Thailand
Couple
Standard King Room
Stayed 3 nights in December 2020

Excellence”

Good hotel with familiar staffs. Clean and standard providing rooms. COVID19 protection is provided. Accept a government campaign for 40% discount.

Reviewed January 04, 2021

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10.0
Exceptional
kenneth from Thailand
Solo traveler
Standard Twin Room
Stayed 1 night in April 2022

good all rounder”

great pool rooms good

Reviewed April 13, 2022

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Dear The Value Guest,, We very much appreciate your comments regarding your stay at the Mercure Chiang Mai Hotel It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Hotel Management Team

Responded April 16, 2022
Mercure Chiang Mai Hotel
9.6
Exceptional
Chatpong from Australia
Solo traveler
Standard King Room
Stayed 1 night in April 2022

Very helpful Staff”

I had some technical issues with Thailand Pass & associated apps and they were very helpful in resolving the issue even after checking out

Reviewed April 07, 2022

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Dear Khun Chatpong We very much appreciate your comments regarding your stay at the Mercure Chiang Mai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Hotel Management Team

Responded April 13, 2022
Mercure Chiang Mai Hotel
10.0
Exceptional
peter from Thailand
Couple
Standard King Room
Stayed 3 nights in January 2020

Mecure Chiang Mai ”

Handy location,500 metre to “old city”.quiet location. Good staff/service.

Reviewed January 09, 2020

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9.6
Exceptional
Napit from Australia
Solo traveler
Standard King Room
Stayed 1 night in April 2022

Great price”

Great price, good location and friendly staff.

Reviewed August 04, 2022

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Dear Khun Napit, I am grateful for your wonderful feedback about our people and service. Please rest assured that this compliment will be shared with my team who will definitely be glad to know their services were well received and appreciated. Such positive feedback is extremely valuable to us, since it encourages our team members to deliver the very best experiences from the start to finish of each guest’s stay. However please accept my sincere apology for any inconvenience caused. I feel it was indeed a tad unfortunate that you were disturbed on this occasion. Sincerely, The Hotel Management Team

Responded August 06, 2022
Mercure Chiang Mai Hotel
8.8
Excellent
Roderick from Thailand
Couple
Standard King Room
Stayed 1 night in January 2023

Excellent”

We pick this hotel as a transfer base when we travel further north of Chiang Mai. It's basic but easy to get a bus connection to other cities in the North .

Reviewed January 27, 2023

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Dear Valued guest, Thank you for taking time to review The Mercure Chiang Mai following your recent stay. We are delighted and honored to have had you with us and glad to hear that you were impressed with all elements of the resort from the arrival till departure. We hope to welcome you back to Chiang Mai and to our hotel again soon.. Sincerely, The Hotel Management Team

Responded January 30, 2023
Mercure Chiang Mai Hotel
9.6
Exceptional
Richard from Thailand
Couple
Standard King Room
Stayed 3 nights in March 2022

Exceptional”

Great staff and kind friendly atmosphere

Reviewed March 25, 2022

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Dear Mr. Richard, We very much appreciate your comments regarding your stay at the Mercure Chiang Mai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Hotel Management Team

Responded March 28, 2022
Mercure Chiang Mai Hotel
9.6
Exceptional
Richard from Thailand
Couple
Standard King Room
Stayed 1 night in April 2022

Exceptional”

Love the staff and great value

Reviewed April 27, 2022

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8.8
Excellent
William from United States
Couple
Deluxe King Room
Stayed 1 night in January 2023

Excellent”

Clean, good staff.

Reviewed January 12, 2023

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Dear Mr..William,l We appreciate you taking time in sharing your recent experience at the hote. Thank you for choosing to stay at Mercure Chiang Mai and for taking your time to review. Sincerely, The Hotel Managment Team

Responded January 13, 2023
Mercure Chiang Mai Hotel
8.0
Excellent
Navapadol from United States
Couple
Standard King Room
Stayed 2 nights in May 2022

Good but could be better!”

Only lower floor rooms are open. No view from most of the room on the 3rd floor.good location. Convenient stores are abundant. Clean room, nice bed, and standard amenities.

Reviewed May 25, 2022

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7.6
Very good
Aung from Myanmar
Couple
Standard Twin Room
Stayed 2 nights in July 2022

Location ”

Good location on CHiang Mai

Reviewed November 07, 2022

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Dear Valued guest, It was with our great pleasure to have you with us, we sincerely appreciate you taking the time to write a review of your experience of your stay at our hotel. It was an honor to hear that our property and services are to your satisfaction, we thank you very much for your kind words and compliments, as these will encourage and motivate our team to always strive for better services to our value guests. Sincerely, The Hotel Management Team

Responded November 12, 2022
Mercure Chiang Mai Hotel
7.6
Very good
Khin from Cambodia
Couple
Standard Twin Room
Stayed 3 nights in June 2022

Very good”

Hotel and staff are good

Reviewed June 21, 2022

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My team and I are overwhelmed to read your poetic and complete review of your recent stay with us. You and your traveling companions were able to fit plenty of experiences into your short time with us on the mountaintop. Thank you for sharing, so eloquently. I would like to express to you my deepest gratitude for having an opportunity to serve you.

Responded June 30, 2022
Mercure Chiang Mai Hotel
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