Hotel providing friendly service with smile”

I am staying in with my wife and 2 children. We were welcomed with smile and friendly smile and a welcome drink. The hotel has a nice lobby for waiting while the room was being prepared. I am a muslim and the first thing I asked when checking in was Friday-Pray facility since we were checking in on Friday. And surprisingly, the Mercure Hotel has it making use of one of its conference facility. During our stay, we enjoyed the Ancol beach and other recreational facilities surrounding the Hotel. An input, compared to the room-rate, I think the building and room may need to be refurnished as I know it is quite old. But overall, we enjoyed our stay and would happily recommend others to experience staying in at Mercure Convention Center Ancol Hotel. And we are grateful for the 2 days & 1 night experience we had.

A hotel near to the theme park”

This is the first time we checked into Mercure Convention Centre Ancol Hotel and when we were at the reception, we were told we do not connecting room and the officer checked and said he can upgrade us to privilege rooms which are connecting and the view is fantastic and is facing the ocean, as we did not book breakfast for the rooms, we have to buy breakfast from nearby shops, and the wifi connection is only for 1 device, would like to suggest at least 3 devices as we have phones, tablets and laptop. There is free shuttle buses to the theme park and taxi is abundant, we really enjoyed our stay at Mercure Convention Centre Ancol Hotel

A hotel near to the theme park ”

This is the first time we checked into Mercure Convention Centre Ancol Hotel and when we were at the reception, we were told that there is no connecting room and then the officer checked and upgraded us to privilege rooms which is connecting and the view is so fantastic and facing the ocean, we did not book the rooms with breakfast so we have to buy breakfast from nearby shops, the wifi connection is only for 1 device, would like to suggest at least 3 devices for each room as we have phones, tablets and laptop, the room is clean and big and the bathroom is new too, there is a free shuttle to the theme park and taxi is abundant. We really enjoyed our stay at Mercure Convention Centre Ancol Hotel

Wery good hotel in minor tracificated area.”

arrived at hotel just prior to flooding, so the pool was out of commision, the children pool was cleand, and the adult pool was clean the day after. had a wery plesent stay at mercure, the hotel is situated inside the ancol area in northern jakarta, this means that you have to pay idr to enter ancol to get to the hotel, or call the mercure from the entrence to ancol, and they (mercure) will come and pick you up at the gate to ancol. the staff at the hotel is wery accumudating and extremly helpful. prices regarding food and drink at the hotel is a bit on the deare side, but i might have become priceblind after almost 7 weeks in indonesia, however right outside the hotel area there are ample oportunity to finde places to eat and drink at "normal" indonesian prices.

Great hotel with Great facilities”

Mercure Convention Centre Ancol are located inside Ancol Entertainment park. It is very nice hotel with big convention hall. It's nice to stay there with family, or with your business relative.

Top location, friendly and courteous staff”

Probably the best area to stay in Jakarta, Can't fault the Hotel , except that the Aircon is non adjustable and definatlly could be a bit cooler . If you go outside of Ancol in a Taxi then don't forget to take your re entry vouchers from the hotel with you as the boom gate security will make you pay 15000 rp per person to get back in, not expensive just annoying. I refused to pay as I had my hotel door key card and Ancol entry - exit card ,but they still wanted me to pay again which I refused , then the female security boom gate guard tried to get the Taxi to back up , which we ignored and drove on through. Apart from that I will definatly stay there again on my next trip to Indo.

excellent service”

dear mercure ancol, Terima kasih untuk pelayanannya selama kami sekeluarga tinggal di sana tgl 1 Des 2018. Special thanks to mas Sofian sudah memberikan pelayanan yg ramah dan detail terhadap pertanyaan2 saya. Terima kasih sdh mengupgrade kamar saya secara free. We would loved to stay again in Mercure Ancol next time. See you

Famili vacay in jakarta”

Before this i read review from previous customers, they were said , mercure facilities especially room interior out dated. But when i saw thru agoda notice, this hotel just refurbished. So i try my luck in other hand low expectation. Moment of truth when i at front desk. First staff greeted me. His name is Frans. And try assisting my request till the end. I requested to celebrate my both sister in law in short notice. He tries to accompanied me along the way and give some suggestion. Thank to manager on duty on that day to upgraded my brother in law's room. In a big thank you to oyur dedicated staff 1. Frans 2. Farni 3. Zulfairi 4. Ratih try to make us feel like home during vacation. I will come back and stay at your hotel again. Mercure... you should proud having are dedication staff like them. Thank you very much

Friendly and helpful staff. ”

Safe and feel at home with the help of friendly staff. Special thanks to Pak Faizal for finding my passport which was lost at the airport. Also to Sri Rahayu and Imam for their help, and the Duty Manager. My family, nieces and nephew enjoyed our stay at Mercure Convention Centre Ancol.

Hotel dengan lokasi yang bagus, tetapi biaya besar”

Saya minggu lalu tidur di Mercure dengan tujuan mengantar adik untuk melihat konser Big Bang di MEIS. Ini pertama kalinya saya tidur di hotel dalam area ancol. Pertama kali saya masuk ke area kawasan ancol, saya terkejut karena disuruh bayar untuk masuk kesana, walaupun kita sudah jelaskan kalau kita tidur di Mercure, kita tetap harus bayar. setelah saya masuk, dan tanyakan pada receptionist, ternyata itu memang ketentuan untuk menginap di kawasan ancol. Dan kita hanya mendapat free pass 2 orang per hari per kamar.

Outstanding stay”

our visit was during the high seasons period, the queue on check in time was quite long, but well served... staff were friendly... room well maintained comfortable and clean... location is very close to Ancol's main attractions... Highly recommended hotel for family vacations in Jakarta, especially in ANCOL...

Kids friendly hotel”

We always stay at mercure ancol at least twice a year. My kid loves the water slides. But too bad only one of the slide can be used. The room is clean. But they only provide 2 big towel, no hand towel. Maybe the kids club can add more toys because over 2years we stayed there ,everything is the same.

Ancol Mercure Hotel Stay”

We would stay at the Ancol Mercure hotel again with its nice location in a relaxing atmosphere. The lobby was a relaxing and enjoyable place to relax and the breakfast buffet was fabulous. Our bathroom needs an overhaul and the linens could also be upgraded. There were lots of options available for time with families, so we would consider going with our family another time. The pool facilities were great for all ages. Overall we were pleased with our stay at Mercure Hotel in Ancol.

Trip to Jakarta”

We were very happy with our stay in Jakarta at the mercure Convention Centre Hotel. The price was great value, for a clean, very nice hotel with a lovely pool and central to the conveniences we wanted.

One of Our favorite hotel in Jakarta.”

Overall Mercure Convention Centre Ancol is one of our favorite hotel in Jakarta. We had stayed many time there, and never get bored. The kids are so happy the the pool, they can swim all day long. The main lack is the wireless connection, please notify for this bad internet conection.

Jakarta Trip”

We were very happy with our stay in Jakarta at the mercure Convention Centre Hotel. The price was great value, for a clean, very nice hotel with a lovely pool and central to the conveniences we wanted.

Great place for a family holiday”

The hotel is located inside the Ancol Entertainment Park, not too far from the airport. It's a nice location by the beach, away from the traffic jams of Jakarta. In Ancol there are Dufan Amusement Park, beach, pier, gondola, laguna, water park, Sea World, music stages, and lots more family fun to be had. We checked in at 1PM and it took a whole hour to get our room ready. The reception staff could be nicer, didn't really pay attention to my queries. The room is nice and clean though. The pool is really nice with 2 small pools for the kids, complete with 2 big slides and water sprays, and a big pool for grown-ups. Lots of in-hotel activity and facility. Karaoke, pool bar, children activity center, etc. To enter the Ancol Complex you have to pay a toll and the hotel only gives you 3 free passes per day (plus one car pass). Better plan your day carefully. The breakfast is quite pricey (Rp.100.000/pax), lucky there are A&Ws and Pizza Huts nearby. There are no K-Mart/Indomare/Alfamart inside Ancol which is quite bothersome. Overall, if you are planning to enjoy a few days of family fun this is the right hotel. Ancol is like a one-stop family holiday center.

Happy stay”

We were surprised for the upgrade and thankful for that, because that day was my son's birthday. Much appreciated that we can get an early check in when the hotel knew we've been around ancol since 6am and the kids were very tired. Mercure ancol has a Great facilities and staying with kids is the right choice. We always happy staying at mercure hotel, definitely will come back again and again.

Experience in Mercure Ancol”

I have a good experience in Mercure, good view to golf course or you can upgrade your room to the sea view. You can rent a tandem bike to explore the ancol area, you can easily go to Beach, Dufan, Gelanggang samudera, seaworld and in sunday morning you can have a good street market and morning exercise in pasar seni (art market)

Nice hotel to relax with family”

We stayed for 2 nights in Grand Deluxe room. The room is spacious and equipped with 2 large single beds. We can join the beds together so that it can accommodate all four of us comfortably. The breakfast was great with lots of choices. The pool is good enough with separate pool for small children and another pool with sliding tubes for big kids. Location is great, with ancol ecopark and food court is just next door, and ancol beach and bandar djakarta restaurant is within 5 minutes drive.