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Mercure Danang French Village Bana Hills
Mercure Danang French Village Bana Hills
Mercure Danang French Village Bana Hills
Mercure Danang French Village Bana Hills
Mercure Danang French Village Bana Hills
Mercure Danang French Village Bana Hills
Mercure Danang French Village Bana Hills

Removed from saved list

8.4

Excellent

5,984 reviews

5,984 reviews

View63
Housekeeping44
Breakfast42
See map

9.1

Exceptional

Location rating score

Exceptional location
Parking
FREE
Popular landmarks
Ba Na Hills 700 m
Da Nang Museum of Cham Sculpture 25.5 km
Da Nang Catheral 25.7 km
Han River Bridge 25.9 km
Dragon Bridge 26.0 km
My Khe Beach 27.9 km
The Marble Mountains 28.9 km
Non Nuoc Beach 29.2 km
Lady Buddha 32.3 km
Son Tra Mountain (Monkey Mountain) 32.7 km
Nearby landmarks
Le Jardin D'amour 90 m
Chua Linh Ung 190 m
Golden Bridge 260 m
Ba Na Cable Car 270 m
Ba Na Hills 700 m
Bà nà hills 2.1 km
Hot spring Park 4.0 km
Cong Vien Suoi Khoang Nong Nui Than Tai 4.0 km
Hot Springs Park (Than Tai Mountain water park) 4.1 km
Rafting, 4.2 km
Newly renovated

Mercure Danang French Village Bana Hills

Hoa Ninh commune - Hoa Vang dist - Danang city - Vietnam, Hoa Ninh, Da Nang, Vietnam, +84236 - See map

In addition to the standard of ALLSAFE, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Conveniently situated in the Hoa Ninh part of Da Nang, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous The Marble Mountains. Rated with 4 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.

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Highlights

290 meters to Golden Bridge

Front desk [24-hour]

Airport transport

Excellent breakfast

Newly renovated

ALLSAFE

Your Health and Safety are our Absolute Priority

Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
Doctor/nurse on call
Important announcement -- "Due to COVID-19 circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information."

Facilities

Transport to airport

Valet parking

Shuttle service

Complimentary WIFi in all rooms

Swimming pool [indoor]

Spa

Front desk [24-hour]

Check-in/out [express]

This property is in high demand!

28 travelers have booked today.

Value for money8.2
Distance to city center30km
Location rating9.1
Nearest airportDa Nang International Airport (DAD)
Distance to airport23.1 km

Rooms available at Mercure Danang French Village Bana Hills

Deluxe Room with 1 King bed
...
  • Room size: 30 m²/323 ft²
  • Mountain view
  • 1 king bed
Enter dates to see prices
Family Superior
...
  • Room size: 30 m²/323 ft²
  • Mountain view
  • 1 single bed and 1 king bed
Enter dates to see prices
Deluxe Room with 2 Single Beds
...
  • Room size: 30 m²/323 ft²
  • Mountain view
  • 2 single beds
Enter dates to see prices
Family Suite
...
  • Room size: 46 m²/495 ft²
  • Shower
  • 2 single beds and 1 super k...
Enter dates to see prices
Duplex Suite with 1 King bed
...
  • Room size: 40 m²/431 ft²
  • 2 bathrooms
  • 1 king bed
Enter dates to see prices
Standard King Bed
...
  • Room size: 22 m²/237 ft²
  • Mountain view
  • 1 king bed
Enter dates to see prices
Superior Room With 2 Single Beds
...
  • Room size: 25 m²/269 ft²
  • Mountain view
  • 2 single beds
Enter dates to see prices
Superior Room with 1 King Size Bed
...
  • Room size: 25 m²/269 ft²
  • Mountain view
  • 1 king bed
Enter dates to see prices
Family Bunk room
...
  • Room size: 30 m²/323 ft²
  • Mountain view
  • 4 bunk beds
Enter dates to see prices
Standard Room with 2 Single Beds
...
  • Room size: 22 m²/237 ft²
  • Mountain view
  • 2 single beds
Enter dates to see prices

Frequently asked questions

Does Mercure Danang French Village Bana Hills have a hot tub?

A hot tub is one of the facilities available at Mercure Danang French Village Bana Hills.

What time is check-in and check-out at Mercure Danang French Village Bana Hills?

Check-in is from 02:00 PM, and check-out is until 10:30 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Mercure Danang French Village Bana Hills?

Mercure Danang French Village Bana Hills is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 520000 VND. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at Mercure Danang French Village Bana Hills also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Mercure Danang French Village Bana Hills has a car park that's close to the hotel. Parking is free for guests. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around Da Nang with private transportation, the hotel can arrange both taxis or car rental.

Is breakfast offered at Mercure Danang French Village Bana Hills?

Start your mornings right, with the continental and buffet breakfast options offered at Mercure Danang French Village Bana Hills. Adults can enjoy breakfast offered with an additional charge of 289000 VND if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Mercure Danang French Village Bana Hills?

Mercure Danang French Village Bana Hills features 3 on-site restaurants for your dining convenience. Chinese cuisine is available for guests. Dishes are served in buffet during opening hours.

Can special events be hosted at Mercure Danang French Village Bana Hills?

Your special occasion or event can be hosted at the Mercure Danang French Village Bana Hills's venue. You may choose an indoor venue for your special gathering. Large events and gatherings such as weddings can be hosted at Mercure Danang French Village Bana Hills. Small or intimate events like honeymoons can also be accomodated. Services for in-house catering, in-house planning, event decoration and music entertainment are offered to help your event go smoothly. End your big event day with special turn-down service to celebrate your special occasion, food and beverage are available upon request.

Can business events be hosted at Mercure Danang French Village Bana Hills?

On-site venues and convenient event services make Mercure Danang French Village Bana Hills an ideal choice for hosting meetings. The 4 venues can accommodate up to 100 people. An extensive range of facilities and services including projector or LED display, free Wi-Fi and meeting stationery is available to help your business meeting or event a successful one.

What is the smoking policy at Mercure Danang French Village Bana Hills?

Mercure Danang French Village Bana Hills does not permit smoking in any of its rooms or indoor areas.

What restaurants are nearby Mercure Danang French Village Bana Hills?

Mercure Danang French Village Bana Hills’s neighborhood is Hoa Ninh which includes popular restaurants such as La Lavande Restaurant and L'etable.

What are popular attractions near Mercure Danang French Village Bana Hills?

Mercure Danang French Village Bana Hills is located in Hoa Ninh area, which is famous for attractions such as Ba Na Hills, Le Jardin D'amour and Chua Linh Ung.

What popular natural sightseeing spots are close to Mercure Danang French Village Bana Hills?

Mercure Danang French Village Bana Hills is located within Hoa Ninh, which makes it conveniently close to natural sights including Bà nà hills.

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Explore the neighborhood

What people love about Mercure Danang French Village Bana Hills

  • 9.2

    Exceptional
    Location

    "Good chance to stay in the castle like ancient Europe with the good weather."

    THICHAPHAT

    |

    August 7, 2022

  • 10

    Exceptional
    Breakfast

    "Nice room,porter are very good,Great breakfast."

    Thanpitcha

    |

    August 2, 2022

  • 8

    Very good
    Cleanliness

    "Clean and nice room"

    Seiha

    |

    July 26, 2022

Overall rating:

8.4

Excellent
5,984 reviews
Cleanliness
8.4
Facilities
8.2
Location
9.1
Read all reviews >
More about Mercure Danang French Village Bana Hills

More about Mercure Danang French Village Bana Hills

Mercure Danang French Village Bana Hills

It's time for an adventure-filled holiday! Explore Da Nang with a stay at Mercure Danang French Village Bana Hills.
The facilities and services provided by Mercure Danang French Village Bana Hills ensure a pleasant stay for guests. Post your pictures and answer your emails whenever you want, with the hotel's free Wi-Fi internet access. Pre-plan your rides to and from the airport with the hotel's easy to book transportation services. The hotel provides taxi, car hire and shuttle services to help you get to where you want to go in Da Nang.
Parking is available and free, provided by the hotel for guests with their own transportation. While lodging at this wonderful hotel, the helpful staff at the front desk can assist you with multiple services that include concierge service, express check-in or check-out, luggage storage and safety deposit boxes. The hotel's on-site dry cleaning service and laundry service help you keep your favorite travel outfits clean so you can pack less. In-room conveniences include room service and daily housekeeping, so you can relax and enjoy your stay.
The hotel is entirely non-smoking, ensuring a clean air environment.
Experience high-quality room facilities during your stay at Mercure Danang French Village Bana Hills. The hotel provides linen service and air conditioning in some rooms for the benefit of guests. Some selected rooms have television and cable TV to keep guests entertained. The hotel also provides guests with bottled water, instant coffee, instant tea and mini bar in some rooms.
Mercure Danang French Village Bana Hills also provides a hair dryer, toiletries, bathrobes and towels in bathrooms for select rooms.


Dining and things to do

Start your vacation days in the best possible way. Begin every morning of your stay with an in-house breakfast. Wake up bright and energetic in the mornings with a cup of good coffee offered at the cafe right at the hotel. Never let hunger affect your travel plans! Restaurants on-site provide convenient and tasty dining options. Have fun at night with your travel companions right at the hotel's karaoke rooms and bar.
To fill your days, be sure to check out the fantastic facilities offered at Mercure Danang French Village Bana Hills. Pamper and indulge yourself with a visit to the massage, hot tub, salon, steam room, spa and sauna. The hotel's on-site pool invites you every day for a cooling dip or a few refreshing laps. For those who hate to miss a workout, a trip to the hotel's fitness facility will keep you fresh and healthy.
In a competitive mood? Get sporty with your travel group or other guests at the dart board, ping-pong table, hiking trails and bowling alley in the hotel. Have some relaxing fun with family and friends at the library, games room and shared lounge and TV area. Souvenir shopping for yourself or those back home takes no time at all at the shops and souvenir shops.

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Amenities and facilities
Excellent
Facilities

8.2

Most talked about facilities

Breakfast

51 mentions

Food & Dining

32 mentions

Housekeeping

24 mentions

Swimming Pool

19 mentions

Languages spoken

  • English
  • Chinese [Mandarin]
  • Thai
  • Vietnamese

Internet access

  • Complimentary WIFi in all rooms
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Billiards
  • Bowling alley
  • Dart board
  • Exercise area
  • Game room
  • Garden
  • Hiking
  • Hot tub
  • Karaoke
  • Massage
  • Mini golf course
  • On-site entertainment
  • Sauna
  • Spa
  • Steam room
  • Swimming pool [indoor]
  • Table tennis
  • Tours
  • Water sports (non-motorized)

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Alcohol
  • Alternative meal arrangement
  • Bar
  • Coffee shop
  • Happy hour
  • Restaurants
  • Room service

Services and conveniences

  • Air conditioning in public area
  • Cash withdrawal
  • Chapel
  • Concierge
  • Contactless check-in/out
  • Currency conversion service
  • Daily cleaning
  • Disabled facilities
  • Doorman
  • Dry cleaning
  • Elevator
  • Food delivery
  • Gift/souvenir shop
  • Grooming service
  • Hair salon
  • Heating in public area
  • Invoice provided
  • Ironing service
  • Laundry service
  • Library
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Shops
  • Smoke-free property
  • Smoking area
  • Terrace

For the kids

  • Family room
  • Playground
  • Swimming pool [kids]
  • Theme park

Land sports

  • Golf course (within 3 km)

Access

  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in/out [private]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms

Getting around

  • Car park [free of charge]
  • Car park [nearby]
  • Rental car
  • Shuttle service
  • Taxi service
  • Transport to airport
  • Valet parking

Available in all rooms

  • A/C
  • Complimentary drinking water
  • Hair dryer
  • Individual air conditioning
  • Iron and ironing board
  • Phone
  • Slippers
  • Toiletries
  • Towels
  • Trash cans
  • TV [flat screen]
  • Wake up call
Food and dining
Breakfast options
  • Asian
  • Continental
Restaurants on site

La Crique

  • Cuisine: Asian, International, Italian
  • Menu: A-la-carte

LE TABLE

  • Cuisine: French, Local, Vietnamese
  • Menu: Buffet

ROI TAPAS BAR

  • Cuisine: French, Korean, Vietnamese
  • Menu: Buffet

LA TAVERNE BAR

  • No additional information available

LA COTE D ZUR

  • Menu: A-la-carte
Location
Hoa Ninh commune - Hoa Vang dist - Danang city - Vietnam, Hoa Ninh, Da Nang, Vietnam, +84236
Exceptional
Location

9.1

Airports

  • Da Nang International Airport (DAD)
    23.1 km 1.5 hour drive
  • Phu Bai International Airport (HUI)
    54.7 km 2.6 hour drive

Hospital or clinic

  • Tram Y Te Hoa Nhon
    14.9 km

Cash withdrawal

  • ATM on-site
What's nearby

Popular landmarks

  • Ba Na Hills
    700 m
  • Da Nang Museum of Cham Sculpture
    25.5 km
  • Da Nang Catheral
    25.7 km
  • Han River Bridge
    25.9 km
  • Dragon Bridge
    26.0 km
  • My Khe Beach
    27.9 km
  • The Marble Mountains
    28.9 km
  • Non Nuoc Beach
    29.2 km
  • Lady Buddha
    32.3 km
  • Son Tra Mountain (Monkey Mountain)
    32.7 km

Nearby landmarks

  • Le Jardin D'amour
    90 m
  • Chua Linh Ung
    190 m
  • Golden Bridge
    260 m
  • Ba Na Cable Car
    270 m
  • Ba Na Hills
    700 m
  • Bà nà hills
    2.1 km
  • Hot spring Park
    4.0 km
  • Cong Vien Suoi Khoang Nong Nui Than Tai
    4.0 km
  • Hot Springs Park (Than Tai Mountain water park)
    4.1 km
  • Rafting,
    4.2 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds vary by room. Please check each room's capacity for details.

All children are welcome.

Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 2-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Guests staying at the property will receive special rates for the cable car ticket at Toc Tien Station at VND 450,000 per adult and VND 350,000 per child between 100 and 140 centimeters tall. It is free of charge for children under 100 centimeters. The price is subject to change based on yearly policy. Kindly contact the property for more information.
  • To reach the property, a compulsory cable car transfer needs to be arranged. Cable cars are available at an additional charge from 07:30 AM to 04:30 PM. In order to reserve the transfer, please contact the property prior to arrival. Please note that this does not include in the room rate.
  • When booking 6 or more rooms, special policies may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from14:00
  • Check-in until16:30
  • Check-out from07:30
  • Check-out until10:30
  • Reception open until16:45

Getting around

  • Airport transfer fee520000 VND
  • Distance from city center30km
  • Travel time to airport (minutes)40

Extras

  • Breakfast charge (unless included in room price)289000 VND
  • Daily Internet/Wi-Fi fee0 VND

The property

  • Non-smoking rooms/floorsno
  • Number of bars/lounges1
  • Number of floors5
  • Number of restaurants3
  • Number of rooms 461
  • Room voltage220
  • Year property opened2016
  • Most recent renovation2021

Parking

  • Daily parking fee0 VND
Property announcements

Due to COVID-19 circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information.

In response to the Coronavirus (COVID-19), the property is implementing additional measures to protect the safety of guests and staff, including but not limited to enhanced cleaning and sanitization procedures. Please contact the property for more information.

The hotel has an ‘ALL Safe Officer’, a dedicated health and safety officer to oversee all procedures and assist guests with queries related to hotel operations and preventative measures.

Food and beverage options such as breakfast might be limited or unavailable during this time. Please contact the property for more information.

CABLE CAR SCHEDULE AND PRE-CHECK IN INFORMATION

· Cable car to the property operates daily from 07:30 AM to 05:00 PM. This schedule may be changed at last minutes depending on the weather or other technical reasons.

· Guests are required to contact the property at least one day prior to arrival to get updated cable car schedule and to avoid any late arrival after cable car stops.

· The property suggests guests to reach the foot of the mountain at least 30 minutes prior to last operation hours to do the first check in at Hotel Reception Desk - Toc Tien Station (Station No. 5) before accessing cable car.

· Room rate does not include cable car ticket fee. It can be purchased upon arrival at Reception Desk at VND 450,000 per adult per round trip. Cable car fee for child guest is based on his / her height. The price can be adjusted yearly. Please contact the property for further details.

Due to the ongoing Coronavirus (COVID-19) situation, this property can only accept bookings from fully vaccinated guests. Vaccination certificates and/or other documents as required by law must be presented at check-in. Please contact the property for more information.

Reviews of Mercure Danang French Village Bana Hills from real guests

Provided by verified guests of Agoda
8.4
/
10
Cleanliness8.4
Facilities8.2
Location9.1
Service8.3
Value for money8.2
High score for Da Nang
Rating
9+ Exceptional (734)
8-9 Excellent (301)
7-8 Very Good (359)
6-7 Good (132)
<6 Below Expectation (224)
Time of the year
Mar - May (384)
Jun - Aug (490)
Sep - Nov (426)
Dec - Feb (450)
All guests (3,897)
All room types
All languages

Show reviews that mention 

Showing 1,750 verified guest comments
12345
9.6
Exceptional
Hock from Singapore
Group
Standard Room with 2 Single Beds
Stayed 1 night in March 2018

Like living in a Disney fairytale”

Mercure Danang French Village Bana Hills was the best place I stayed in and despite the higher price tag, it is fully justified. It doesn't help that this is the only accommodation if you are spending a night in Bana Hills and I regretted that I didn't spent another night here. Do note however, there is a fee to ride the cable car up to the price, which also include the amusement park fees. As mentioned, do spend two nights in Bana Hills at the least and there are plenty of picturesque locations for the shutter hungry friends.

Reviewed May 08, 2018

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Dear Valued Guest, We very much appreciate your comments regarding your stay at the Mercure Danang French Village Bana Hills. I am happy to hear that you enjoyed a comfortable stay with us. I will share your comments with all staff and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards Hotel Management

Responded May 08, 2018
Mercure Danang French Village Bana Hills
8.8
Excellent
Nguyen from Vietnam
Family with young children
Stayed 2 nights in June 2019

Wonderful and safe place to stay”

I stayed with my daughter in this place. It was so neatly maintained good supporting staff. The Barbie of my daughter got lost during our dinner buffet at Mercure Restaurant Danang French Village Bana Hills. The Mecure' staff were doing their best to find the Barbie for my daughter. As soon as Barbie is found and we receive it as quickly as possible. I am writing this review to thank and appreciate Mecure Staff's support. We will come back Mercure soon and wish Mercure all the success.

Reviewed June 11, 2019

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Dear Nguyen, Warmest greetings to Mercure Danang French Village Bana Hills! Thank you for the kind words! We’re so happy your visit at Bana Hills went so smoothly. Would you mind sharing with your friends who are due for a check-up, too? We’d love to continue providing great service to awesome traveler like you. I’m excited to have you come back and enjoy your stay with us. Best regards Guest Experience Manager

Responded June 12, 2019
Mercure Danang French Village Bana Hills
9.6
Exceptional
Caroline from Singapore
Solo traveler
Stayed 1 night in March 2020

Fantastic location”

I checked-in at the hotel reception at the bottom of Ba Na Hills and was escorted to Mecure Danang at the French Village, the porter took care of my luggage the whole way. When I checked-out the next day, the porter took care of my luggage again to the bottom of Ba Na Hills. Really appreciated it as I had a large heavy luggage. It gets rather cold & foggy at night, the pool is not heated but not really cold either. It is really nice to swim while there is a movie screening at the pool. The breakfast buffet is really impressive with a wide spread of vietnam & international cuisines. The coffee machines are a nice touch. The staff of the hotel & the French village were friendly and nice, truly stands out from other tourist attractions around Da Nang. Definitely a great place bring the little ones, it also brings out the child in most of us.

Reviewed March 09, 2020

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Dear Caroline, We are very happy to hear that you had a wonderful vacation at Mercure Danang French Village Bana Hills! Your review will motivate our staff to try harder to provide the best service for our customers. Thank you once again for visiting us and we look forward to welcoming you back soon. With best regards, Guest Relation Team

Responded March 11, 2020
Mercure Danang French Village Bana Hills
10.0
Exceptional
SEONKYO from South Korea
Family with young children
Standard Room with 2 Single Beds
Stayed 1 night in September 2019

Best tourist attractions and hotel Mercure Danang French Village Bana Hills!”

I stayed here 3 days ago(Sep 12, 2019), visiting Bana Hills. My family consists of five adults and five children. (5, 7, 8, 9, 13 years old.) This place was so beautiful as if it were in Europe. Each building was beautiful and full of fun rides. Also, all the employees who worked here were kind. So, my family planned a trip to Danang once again. I will stay at the hotel for 2 nights at leisure during the next visit. The hotel and Bana Hill were so beautiful and fantastic. I have a favor to ask an employee or manager to confirm this review. My family visited restaurant L'ETABLE on the night of September 12. (PM 7:23) My little nephew is using a braces for dental treatment. He took out the braces for a while to eat, and unfortunately left them at the restaurant. I need your help for this poor child. I want you to find the braces to continue his dental work. Please show your kindness to the child. I wish you to visit Mercury Hotel again with a happy heart for your kindness. Thank you!

Reviewed September 15, 2019

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Dear SEONKYO, Warmest greetings to Mercure Danang French Village Bana Hills! Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations. Regarding to the braces we had found at the same day and they are had been processing on the post as we had you confirm. It will arrive soon. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future. Sincerely Guest Experience Manager

Responded September 17, 2019
Mercure Danang French Village Bana Hills
10.0
Exceptional
SEONKYO from South Korea
Family with young children
Stayed 1 night in September 2019

Fantastically beautiful Mercury Danang French Village Bana Hills”

I stayed here 3 days ago(Sep 12, 2019), visiting Bana Hills. My family consists of five adults and five children. (5, 7, 8, 9, 13 years old.) This place was so beautiful as if it were in Europe. Each building was beautiful and full of fun rides. Also, all the employees who worked here were kind. So, my family planned a trip to Danang once again. I will stay at the hotel for 2 nights at leisure during the next visit. The hotel and Bana Hill were so beautiful and fantastic. I have a favor to ask an employee or manager to confirm this review. My family visited restaurant L'ETABLE on the night of September 12. (PM 7:23) My little nephew is using a braces for dental treatment. He took out the braces for a while to eat, and unfortunately left them at the restaurant. I need your help for this poor child. I want you to find the braces to continue his dental work. Please show your kindness to the child. I wish you to visit Mercury Hotel again with a happy heart for your kindness. Thank you!

Reviewed September 15, 2019

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Warmest greetings to Mercure Danang French Village Bana Hills! Thank you so much for your amazing review! I’m happy to hear that you have found us and are never let us go .I’m excited to have you come back and enjoy your stay with us. Best regards Guest Experience Manager

Responded September 21, 2019
Mercure Danang French Village Bana Hills
8.4
Excellent
Chi from China
Family with teens
Family Superior
Stayed 2 nights in August 2017

Excellent Hotel”

If u visit Danang, esp with kids, Bana Hill is a Must go place, I and my family stayed 2 nights, excellent hotel, nice view and French style buildings, many places for photo shooting, the fantasy park is awesome. The only disappointed is the staff cant speak good eng, cant communicate well on phone. Besides, they should and must tell the clients that they have the tickets for the cable car, no need to buy beforehand, u can go to the hotel first and buy at the checkin counter, its cheaper. Even I phoned the hotel staff, they still ask me to buy the ticket, I dont understand.

Reviewed August 23, 2017

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Dear Chi, Thank you very much for your review and to share the problem if the reception and communication. We shall immediately improve this with a strong employee training about the ticket price issue which is discounted for hotel guest since June 2017. Kind regards The management

Responded August 27, 2017
Mercure Danang French Village Bana Hills
9.2
Exceptional
Trang from Australia
Couple
Stayed 2 nights in October 2018

Nice place to relax in Bana”

Nice hotel in French style. Room is good but not clean enough. It's quite boring at night time when all actives in Bana hill shut down. One pros is you can get to the golden bridge and other places for photo taking early in the morning (especially for landscape photographer) when there is not many tourist. Food is just alright up there. However, we really enjoyed 2 nights there.

Reviewed November 08, 2018

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Dear Valued Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Kind regards, Hotel Management team

Responded November 23, 2018
Mercure Danang French Village Bana Hills
8.8
Excellent
Lim from Singapore
Group
Stayed 1 night in May 2019

Great place to stay for Ba Na hills sight seeing”

If you want fully enjoy the scenery with less people be your photo background, i will recommend to stay at this hotel. After 6pm, all the tourists will go down the hills and whole French Village will be the world of hotel guests (from 6pm till next day morning 10am), we can slowly and relax visiting the French village and take photos. The food there is international and many choices, taste good also. Check in and check out service need to improve by getting more manpower at the reception so that we no need to wait so long.

Reviewed May 27, 2019

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Dear Mr/ Mrs Lim, Warmest greetings to Mercure Danang French Village Bana Hills! Thank you for your recent comments and I am glad we were able to meet your expectations. I agree French Village is perfect for those photos of an old European village and is very unique in Asia. Many of our guest who stay at night do like the feeling that they 'own' the village as they have more time to explore and soak up the ambiance of the destination. We are continually trying to improve the check in procedure faster for guest convenience. We appreciate your comments so we can improve and serve you better next time. Best regards, Guest Experience Manager

Responded May 27, 2019
Mercure Danang French Village Bana Hills
8.8
Excellent
fong from Malaysia
Group
Family Superior
Stayed 1 night in April 2018

nice”

before we take cable car to french village we need to put our luggage & check in at lobby hotel, Receptionist will arrange send our lunggage to hotel on top hill, they are friendly & explain in well, but when we reach the hotel in french village it take time to get our room key, and when we check out the staff only help to carry our luggage till entrance of cable car, we need to carry all the way down. luckily we only bring 1 hand carry bag for 3 people, for my advise ignore all heavy luggage if you wish to stay hotel in top, hope that mecure hotel not only can arrange time to sending luggage when check in and able to arrange more time schedule for sending luggage when check out. thanks

Reviewed April 30, 2018

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Dear fong, Thank you for choosing Mercure Danang French Village Bana Hills and taking the time to share your experience here. I am delighted you enjoyed your stay with our hotel. Please rest assured I have taken your comment on luggage transfer for an improvement. We look forward to welcoming you back in very near furture. Sincerely, Hotel Management.

Responded May 01, 2018
Mercure Danang French Village Bana Hills
8.8
Excellent
David from United States
Couple
Deluxe Room with 1 King bed
Stayed 1 night in May 2018

Absolutely Beautiful Views”

This was our second trip to Bana Hills but our first time staying at the hotel. A lot of poor reviews sort of put us off,but we really wanted to stay so we booked two deluxe rooms for one night. Everything went fine getting up to the hotel. You have to check in at a certain kiosk when staying and then you get a special car so you can go up the mountain with your luggage. Checking in was fine and then they showed us our room and we have a BIG problem. No no....we booked a deluxe room with a view of either the mountain or the Church.....NOT a closet with a window looking out at.....the wall of a building. Tried to tell us this was a deluxe room....that did not work. So back down to reception at which time they told us we had to wait our deluxe rooms were not ready. Finally got to our rooms and they were exactly what we reserved. Why they tried to pawn us off on this closet size room is beyond me but they lost points on this review because of it. We really enjoyed our stay after that.

Reviewed November 07, 2018

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Dear Valued Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Kind regards, Hotel Management team

Responded November 23, 2018
Mercure Danang French Village Bana Hills
7.2
Very good
Choy from Malaysia
Group
Family Superior
Stayed 1 night in April 2017

Good service!”

Hotel room is new and clean , we are satisfied for the services . The only issue we have is hotel location is far away from city and airport. It took us some time until we get a taxi Danang airport to Mercure Danang French Village Bana Hills cable car station as taxi driver claimed that they are not sure for the cable car station location. Luckily we called Hotel and they explained to taxi driver. Thanks for yours support.

Reviewed May 03, 2017

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Dear Jessie, Thank you for your review. Our hotel is not in the city and we are far from the airport, the only access is by cable car and this is what is makes this property so unique and quiet. We tried our best to assist our hotel guest about it and we are happy to read your appreciation about it. Kind regards The management

Responded September 02, 2017
Mercure Danang French Village Bana Hills
9.6
Exceptional
Tipmalee from Thailand
Group
Stayed 1 night in September 2019

Best location ever”

If you visit Bana Hills, I would recommend you to stay at this hotel instead of booking a one day trip I booked one night and stayed at Le Paris Hotel (Main building). The staff was helpful and lovely. They allowed me to early check-in and also gave me a coupon discount for the coffee shop to drink while waiting for the room. The room itself is nice and lovely. The toilet is separate from the shower and the facilities are nice. The towels are bedsheet are super clean. The bed and the pillow are the best ever. The breakfast is varied and delicious. Stay at this hotel, you will have the chance to go to the golden hand bridge in the early morning to take a picture without crowded and also taking a picture around. However, I visit there on the day that they closed the nearest cable car for the maintenance then I have to walk to the hotel for a while with the big luggage and also no one pick us up at the cable car so we have no idea where to go.

Reviewed September 10, 2019

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Dear Tipmalee, Warmest greetings from Mercure Hotels Bana Hills French Village! Thank you for your kind word and amazing review for other travelers. I believe it will help the other people have well prepare for their next trip. We're glad to hear that you enjoyed very much in this vacation. We hope that you will come back to the hotel in the future and hope that you can introduce our hotel to your friends. Sincerely, Guest Experience Manager"

Responded September 13, 2019
Mercure Danang French Village Bana Hills
10.0
Exceptional
thien from United States
Couple
Deluxe Room with 1 King bed
Stayed 1 night in July 2017

Must stay. Great hotel. Great service”

Hotel is super nice. Room is very spacious. Bed was real comfy. Staffs were great, very accommodating. Checking in is a little confusing if you go to this hotel for the first time. I took a taxi from Da Nang airport to the bottom of the Ba Na Hills then checked in what I thought was the hotel, but then you have to take a 25 minutes cable car ride (which was great) up more than 1500 meters high to get to the hotel. Staff met us at the cable car at the top and took us to a reception desk to get our room key cards. One of the best hotel stay I have been to. Breakfast had lots of choices but didn't taste good but that's only my subjective opinion. I would definitely will come back. Already planned to go back this winter.

Reviewed July 26, 2017

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Dear Thien, Thank you for your comment and detailed experience. If you plan to come back again this winter, I would recommend you to contact the hotel first as we will launch some 3D light mapping on the buildings and you should not miss it ! Kind regards Julien Pechey General Manager

Responded August 13, 2017
Mercure Danang French Village Bana Hills
9.2
Exceptional
Eric
Family with young children
Family Superior
Stayed 2 nights in July 2017

Great French Ambience”

The Cable Car Experience is really heart pounding, it's quite a long journey but really astounding with great view. When you walked into the hotel, the French ambience is really overwhelming with old European feel-like garden, buildings & street ; huge area, the surrounding view is really enjoyable & there are big amusement park in the basement of one of the building. Inside the hotel, room is very spacious & clean, but AC is central so you can't control the temperature (quite cold), the heater couldn't cover the whole room.. On restaurant, at noon you have plenty options, but mostly buffet, or quick snacks. At night there are limited number of restaurants available. Taste of restaurants surrounding is very average, some of them are below average.. Overall we really like this hotel that complement the French Village, it's a must stay if you go to Vietnam, and will definitely come back.

Reviewed November 06, 2017

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Dear valued Guest, Thank you very much for your happy review of our hotel. We trust you had a comfortable stay with us. We would like to apologize for any inconvenience we may have caused you in regards to the AC and the heater. Your feedback allow us to take an honest look at our operations and make necessary improvements We love to hear such this guest feedback, I am so happy to know how much you enjoyed your stay experience. Our property and passionate colleagues are working hard everyday to earn guests’ praises like yours and I will share your kind words to them. Many thanks again, we look forward to welcoming you back very soon when your travels bring you to Da Nang city. Sincerely, William Trinh Front Office Manager

Responded December 04, 2017
Mercure Danang French Village Bana Hills
10.0
Exceptional
Bee from Malaysia
Couple
Standard King Bed
Stayed 1 night in March 2020

Awesome & Nice Hotel”

Thanks to the team for making our stay (anniversary) memorable and pleasant. We appreciate all the hard work as well as the decoration on our anniversary. The only way to reach the hotel is by cable car (estimation about 25 minutes), the longest cable car I ever take and I am afraid of it. After a Long journey, it is all worth the nervous and frighten of the cable car. The ambience of the French village is real awesome. It is cold during the night so remember to bring jacket. I would recommend to stay a night in this hotel when u r in Ba Na Hills. Kudos to all the team. 🥰🥰☺️

Reviewed March 05, 2020

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Dear Bee, Warmest greetings to Mercure Danang French Village Bana Hills! Thank you for the kind words! We’re so happy your visit at Bana Hills went so smoothly. Would you mind sharing with your friends who are due for a check-up, too? We’d love to continue providing great service to awesome traveler like you. I’m excited to have you come back and enjoy your stay with us. Best regards Guest Experience Manager

Responded March 06, 2020
Mercure Danang French Village Bana Hills
10.0
Exceptional
Low from Singapore
Group
Deluxe Room with 2 Single Beds
Stayed 1 night in December 2017

Great Place, Amazing service”

Absolutely breathtaking view of Bana hills, in the heart of the french village, superbly located and the staff’s attitude towards visitors were extremely good. 10/10

Reviewed December 21, 2017

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Dear Valued Guest, Thank you very much for your fantastic review of our hotel. We trust that you had a comfortable stay with us. We love to hear such beautiful guest feedback, I am so happy to know how much you enjoyed your stay experience. Our property and passionate colleagues are working hard everyday to earn guests’ praises like yours and I will share your kind words to the entire of our team. Many thanks again, we look forward to welcoming you back very soon when your travels plan ahead to bring you to Da Nang city. Sincerely, The Management Team

Responded December 21, 2017
Mercure Danang French Village Bana Hills
10.0
Exceptional
Abhirat from Thailand
Family with teens
Family Bunk room
Stayed 1 night in January 2019

The hotel is very convenioun.”

If you would like to stay in the convenion hotel, the best service and good breakfast, I will recommend you about this hotel. I think only 1 day is not enough for walking around bana hill. You should reserve the hotel to see the enveroment around bana hill inthe evening. It very beautiful.

Reviewed January 30, 2019

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Dear Valued Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Kind regards, Hotel Management team

Responded February 02, 2019
Mercure Danang French Village Bana Hills
10.0
Exceptional
Christopher from United Kingdom
Group
Standard King Bed
Stayed 1 night in October 2018

Wonderful stay, a unique experience”

This is our 2nd time at Bana Hills, it's a unique experience to be up in the clouds and the hotel is just great. Both times we have stayed we've been upgraded to beautiful rooms and had a wonderful relaxing time. The hotel isn't cheap by Vietnamese standards, but boy is it worth it! And Bana Hills is such a fun place to stay and explore.

Reviewed October 27, 2018

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Dear Valued Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Kind regards, Hotel Management team

Responded October 29, 2018
Mercure Danang French Village Bana Hills
9.2
Exceptional
fransiska from Indonesia
Couple
Deluxe Room with 1 King bed
Stayed 1 night in June 2019

an amazing place for your holiday !”

have a great experience here. you won't forget your every single step in mercure french village ba na hills. it is like a fairy tale story. if i have a chance, i'll be back. so recommended & don't missed it !

Reviewed June 27, 2019

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Dear fransiska We very much appreciate your comments regarding your stay at the Mercure Danang French Village Bana Hills. It is always a pleasure to receive feedback which I will share with my team. I am sure that this feedback will continue to encourage our team to seek improvement and identify ways we can make our guests stay enjoyable. Thank you for sharing your experience, and we hope you have the opportunity to visit us again. Thank you Guest Experience Manager

Responded June 30, 2019
Mercure Danang French Village Bana Hills
8.4
Excellent
Saul from Australia
Couple
Standard King Bed
Stayed 1 night in February 2017

Not easy to find anywhere to eat at night except for our hotel”

We were unaware that every restaurant in French Village operates only for the throngs of day visitors and that they all close up at about 5 pm. We were staying over for the night at the Mercure and our only option was to eat at the buffet restaurant at the hotel. As we do not eat pork or seafood our options at the buffet were very limited as they are designed mainly to oriental/Asian guests culinary requirements and not really for western guests from Australia such as us. We did however eventually manage to order something from the room service menu. However this was not very tasty and the portion size was also relatively small, not very tasty and it also seemed to have been prepared earlier and reheated. We found the restaurant and menu was of a lower standard than we had been accustomed to in Hanoi, Halong Bay and Hoi An. We didn't starve but neither were we satisfied and went away still feeling a bit hungry.

Reviewed March 02, 2017

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Thank you On behalf of the management Operation manager

Responded September 02, 2017
Mercure Danang French Village Bana Hills
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