Excellent8.6
Based on35reviews
Mercure Exeter Southgate Hotel
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9.4 Exceptional location
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9.4Location
  • Close to public transportation

  • Free Wi-Fi in all rooms

  • Hot tub

  • Sauna

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Verified traveler reviews

Agoda Reviews (35)
Booking.com Reviews (2005)

8.6

Filter by traveler type
  • Cleanliness 8.9
  • Facilities 8.0
  • Location 9.4
  • Room comfort and quality 8.1
  • Service 8.8
  • Value for money 8.3
Excellent
based on 3 reviews
  • Cleanliness 8.0
  • Facilities 8.0
  • Location 8.7
  • Room comfort and quality 9.0
  • Service 8.0
  • Value for money 7.3
  • Cleanliness 9.3
  • Facilities 9.0
  • Location 9.6
  • Room comfort and quality 8.4
  • Service 9.2
  • Value for money 8.7
Excellent
based on 5 reviews
  • Cleanliness 8.8
  • Facilities 7.0
  • Location 8.8
  • Room comfort and quality 8.0
  • Service 8.4
  • Value for money 7.2
Review score
based on 1 reviews
  • Cleanliness 4.0
  • Location 8.0
  • Room comfort and quality 2.0
  • Service 2.0
  • Value for money 4.0
Excellent
based on 3 reviews
  • Cleanliness 8.7
  • Facilities 8.0
  • Location 9.3
  • Room comfort and quality 8.0
  • Service 9.3
  • Value for money 9.3
Exceptional
based on 1 reviews
  • Cleanliness 10.0
  • Location 10.0
  • Room comfort and quality 8.0
  • Service 10.0
  • Value for money 10.0
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Review language
  • English
  • Nederlands
  • Bahasa Indonesia

Room type
  • Double Classic
  • Mercure Privilege Guestroom

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Showing 31 verified reviews
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8.0
Quek from Singapore
Family with teens
Double Classic
Stayed 3 nights in June 2016
Very good”
Great stay. Highly recommended. will definitely be back when in Exerter
Reviewed May 06, 2017
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8.0
Wing from Hong Kong
Business traveler
Double Classic
Stayed 2 nights in September 2016
Excellent location, good service, excellent breakfast”
The location is excellent, it is near the town centre. The staff are helpful. And the breakfast is just great~~
Reviewed October 13, 2016
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7.2
Attig from Qatar
Solo traveler
Mercure Privilege Guestroom
Stayed 2 nights in April 2016
Good not so bad”
It was business hoilday nice hotel close to the centre they have good location
Reviewed April 25, 2016
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9.3
Allick from United Kingdom
Couple
Double Classic
Stayed 5 nights in June 2015
Convenient and pleasant stay.”
Location , breakfast and staff numbers and attitude.
Excellent except for lack of storage shelves or drawers for clothes.
Reviewed June 07, 2015
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3.7
Mitesh from United Kingdom
Family with young children
Mercure Privilege Guestroom
Stayed 3 nights in May 2015
very bad stay.. staff were unhelpful and rude”
close to town center
Reviewed May 26, 2015
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9.3
Deborah from United Kingdom
Couple
Double Classic
Stayed 1 night in April 2015
great hotel. But Agoda messed up booking”
decor. position. staff
The staff were great, sorting out an error made by Agoda. Agoda hadnt booked with the hotel but had taken my money
Reviewed May 01, 2015
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8.7
Richard from United Kingdom
Couple
Double Classic
Stayed 1 night in March 2015
Weekend break in exeter”
pool comfert location very convient to town Excellent car parking at hotel Moderately priced only charged one day £10 for 36 hr period so showed reasonable flexibilityc
No issues Very good stay
Reviewed March 16, 2015
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9.0
Jane from United Kingdom
Family with teens
Double Classic
Stayed 1 night in February 2015
Perfect Location”
The Location, The Bed, The Spa
Very conveniently situated for a night out at the Corn Exchange, the young man who checked us in was very pleasant and swift, the rooms were just the standard rooms but very large comfortable bed, a safe, a hairdryer, iron and ironing board, a fridge and a lovely big shower with the choice of two shower heads. The hotel is just a short walk from the town centre. Check out is not until 12pm so we decided to make good use of the spa facilities, the pool was a lovely temperature, the only time it feels cold is if you take a sauna or whirlpool and then get back into the pool. I had read some reviews before I went about this hotel and had read about the pool being cold, I take it they must have had a sauna or whirlpool first as this definitely was not the case on our visit. They are doing renovations to the spa area for the next 2 weeks, I hope you add a steam room, the only criticism I could make is, the door frames in the rooms could do with a fresh coat of paint, our room anyway (152) but a very lovely comfortable stay, thank you
Reviewed February 16, 2015
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7.7
Jude from United Kingdom
Couple
Double Classic
Stayed 2 nights in December 2014
new year”
convenience for location, parking, pool
all very nice except new years day when the people in the room adjacent decided to entertain in their room through new year and on till 1.30am when we complained to reception. All credit to the night reception / security staff who dealt with the situation swiftly and effectively.
Reviewed January 06, 2015
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10.0
TERESA from United Kingdom
Couple
Mercure Privilege Guestroom
Stayed 2 nights in October 2014
Excellent quality hotel”
Quality, Staff professionalism & comfort
I rate this hotel highly, Everything about the hotel was excellent, altho after spending for 2 nights I thought they could give you free parking, was a bit disappointed at that, but didn't detract from a nice stay.
Reviewed November 03, 2014
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