Mercure Frankfurt City Messe Hotel
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Standard Double Room Mercure Frankfurt City Messe Hotel
Interior view Mercure Frankfurt City Messe Hotel
Interior view Mercure Frankfurt City Messe Hotel
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7.7
Very good
/10
(127 reviews)See what guests said
See map
8.4
Excellent
Location rating score
Excellent location
  • Frankfurt M Hbf Mannheimer Str Train Station280 m
  • Frankfurt Central Train Station430 m
  • English Theatre700 m
  • Frankfurt M Taunusanlage Train Station720 m
  • Main Tower820 m
  • Fair Frankfurt830 m
  • Oper Frankfurt880 m
  • Living XXL Restaurant Bar890 m
  • Euro Tower890 m
  • Judisches Museum960 m
  • Free Wi-Fi

    Mercure Frankfurt City Messe Hotel

    Duesseldorfer Str 20, Central Station, Frankfurt am Main, Germany, 60329 - See map
    "This hotel is in a good location between the central station and the exposition halls."
    Massimo - March 21, 2016
    Exceptional reputation
    Recommended by 93% of guests
    Excellent comfort
    8.3 room quality and comfort
    • 280 meters to public transportation

    • Free Wi-Fi in all rooms!

    • Currency exchange

    • Air conditioning

    • Blackout curtains

    Cheaper than 96% of all properties in Frankfurt am Main in the last 24 hours

    Compared to 622 Frankfurt am Main properties at Agoda for various dates

    Property ranking|Compared to 622 Frankfurt am Main properties
    See all rankings
    Room comfort score
    8.3/10
    Cheapest price score
    Location score
    8.4/10
    Value for money score
    7.9/10
    Better than
    96
    %
    of Frankfurt am Main properties
    Better than
    96
    %
    of Frankfurt am Main properties
    Better than
    89
    %
    of Frankfurt am Main properties
    Better than
    88
    %
    of Frankfurt am Main properties
    Value for money7.9
    Distance to city center2 Km
    Location rating8.4
    Nearest airportFrankfurt Airport (FRA)
    Distance to airport8.3 km

    Rooms available at Mercure Frankfurt City Messe Hotel

    8.3
    Excellent
    Room comfort & quality
    Standard Single Room
    Standard Single Room
    ...
    • Room size: 18 m²/194 ft²
    • Non-smoking
    • 1 single bed
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    Standard Twin Room
    Standard Twin Room
    ...
    • Room size: 18 m²/194 ft²
    • 2 single beds
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    Standard Double Room
    Standard Double Room
    ...
    • Room size: 18 m²/194 ft²
    • Separate shower/bathtub
    • 1 queen bed
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    Run of House
    Run of House
    ...
    • Separate shower/bathtub
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    Standard Single Room
    Standard Single Room
    ...
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      Standard Twin Room
      Standard Twin Room
      ...
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        Double Standard
        Double Standard
        ...
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          Double Room (Without Breakfast)
          Double Room (Without Breakfast)
          ...
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            Ocean Suite
            Ocean Suite
            ...
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              Suite
              Suite
              ...
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                What people love about Mercure Frankfurt City Messe Hotel

                • 8.0
                  Very good
                  Location

                  "Clean, good location."

                  Bryan D.

                  |

                  March 14, 2017

                • 7.2
                  Very good
                  Location

                  "Good Location."

                  Shi L.

                  |

                  September 10, 2018

                • 7.2
                  Very good
                  Staff 

                  "Friendly staff"

                  WERN P.

                  |

                  May 1, 2018

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                More about Mercure Frankfurt City Messe Hotel

                More about Mercure Frankfurt City Messe Hotel

                7.2
                Very good

                "Is a good hotel for transit."

                Soo H.

                |

                September 28, 2017

                An overview

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                Most talked about facilities

                Housekeeping
                5 mentions
                Breakfast
                1 mention
                Taxi
                1 mention

                What they offer

                7.2
                Very good

                "Very comfortable"

                Shi L.

                |

                September 10, 2018

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                Nearest essentials

                Distances shown are straight-line distances on the map. Actual travel distances may vary.
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                What's nearby

                Distances shown are straight-line distances on the map. Actual travel distances may vary.
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                Property's guest policies

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                Some helpful facts

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                Reviews of Mercure Frankfurt City Messe Hotel from real guests

                Overall rating
                7.6
                Very good
                From 873 reviews
                Provided by verified guests of
                Agoda Reviews (127)Booking.com Reviews (746)
                Rating via Agoda7.7
                /
                10
                Cleanliness7.7
                Facilities6.6
                Location8.4
                Room comfort and quality8.3
                Service7.7
                Value for money7.9
                High score for Frankfurt am Main
                Rating
                9+ Exceptional (17)
                8-9 Excellent (19)
                7-8 Very Good (33)
                6-7 Good (10)
                <6 Below Expectation (11)
                Time of the year
                Mar - May (33)
                Jun - Aug (16)
                Sep - Nov (21)
                Dec - Feb (20)
                All guests (127)
                All room types
                All languages

                Show reviews that mention 

                Showing 90 verified guest comments
                12345
                8.0
                Excellent
                Edward from Malaysia
                Business traveler
                Standard Double Room
                Stayed 1 night in March 2017

                Good Hotel but....”

                The rooms are clean and comfortable. However, please do not call yourself 4 stars because its only a 3 star or less. It is so embarrassing that I book for 3 colleagues telling them it is a 4 star hotel and when everyone looked at it... its shocking.... What is most awful is the car park. You need at least 2 very experience drivers to manoeuvre into the basement as well as to park it.... look at one of the columns, it has been whacked so many times.... If you are driving on your own... Highly NOT recommended. If you are travelling via public transport.... highly recommended.

                Reviewed March 29, 2017
                3.6
                Steven from Taiwan
                Business traveler
                Standard Double Room
                Stayed 1 night in November 2017

                will never choose this hotel again ever”

                must be the worst experience for my stay of Mecure hotel. The location was not very good , and the facility of the room is poor, also the people serve at front desk is not like the chain hotel quality.

                Reviewed June 12, 2018
                7.7
                Very good
                Gunther from Mexico
                Couple
                Standard Double Room
                Stayed 1 night in November 2015

                convenient location with good service overall”

                competitive pricing, proximity to main train station, efficient and helpful

                We had a very good stay. The immediate surrounding area does not really offer any attractions, but the hotel is a block or so from the main train station and its vast network of transportation connections. Staff at reeception were efficient and more than professional (we even received free replacement batteries when I realized at about 6:00 AM that my electric shaver was not working properly!). Our standard room was compact in size, but it featured all the necessary amenities (including safety-deposit box and refrigerated mini-bar). Our suggestion for improvement would be to make sure that the "telephone" model shower should be adjusted to stay in a fixed position if a customer so desires (ours kept moving in directions that we did not intend). If you are traveling with much luggage, request a room in the lower floors because the single elevator is quite small. We were satisfied and will consider this property again for future visits to Frankfurt!

                Reviewed November 27, 2015
                8.7
                Excellent
                Chiaw from Malaysia
                Couple
                Standard Twin Room
                Stayed 1 night in March 2015

                good location, cleanliness is prefect.”

                Good lication, very helpful staffs except one, cleanliness is high and very comfortable hotel..

                Everything is good and esp. thankful to one of the Poland at his 50 I think (I asked the receptionist at night). He made our days bright with giving a very helpful hands. As what I mentioned above, one of the staff was very rude (hope management can improve on this) giving a wrong information to us about the train ticket (€4.50 not €5.80) bcos he wanted us to take a taxi to airport on 30 Mar 15 at about 3pm. My feedback is wanting him to change his attitude as he even used 'eh' on us when we wanted to get only the water from the machine which the other staffs do allow us to take the water. We have explained to him but he refused to listen and very rude to us. Overall I'm satisfy with whatever the services provided.

                Reviewed April 06, 2015
                8.0
                Excellent
                Widya from Indonesia
                Group
                Standard Double Room
                Stayed 1 night in May 2018

                85”

                Good location, clean riom but small bathroom, kindly staff

                Reviewed May 06, 2018
                8.0
                Excellent
                Li from United Kingdom
                Solo traveler
                Standard Double Room
                Stayed 2 nights in December 2016

                Very good”

                Very close to the train station. Rooms were acceptable. One of the front desk staff was a bit rude when being asked whether they can help store my luggage for a few hours after my checkout time.

                Reviewed April 12, 2017
                8.0
                Excellent
                Bryan from Canada
                Couple
                Standard Double Room
                Stayed 3 nights in February 2017

                Ok, not great”

                Hotel is as expected. Clean, good location.

                Reviewed March 14, 2017
                8.8
                Excellent
                CHEN from Taiwan
                Business traveler
                Standard Twin Room
                Stayed 1 night in September 2016

                還OK”

                OK

                Reviewed January 23, 2017
                9.2
                Exceptional
                Elvira from Philippines
                Business traveler
                Standard Double Room
                Stayed 5 nights in April 2016

                Business ”

                The hotel was good value for money. Breakfast was good, the staff were helpful, and the room was comfortable,

                Reviewed May 09, 2016
                8.0
                Excellent
                Widisurya from Indonesia
                Couple
                Standard Double Room
                Stayed 1 night in May 2016

                ok”

                Ok

                Reviewed May 06, 2016
                9.0
                Exceptional
                Jacelin from Singapore
                Couple
                Standard Twin Room
                Stayed 1 night in July 2015

                Value for Money”

                Price, Location, Staff

                It's too good for the price I paid. And it's really near the train station which is very important as we had to travel to another city the next day.

                Reviewed November 11, 2015
                9.3
                Exceptional
                Yam from Hong Kong
                Solo traveler
                Standard Twin Room
                Stayed 1 night in July 2015

                Frankfurt ”

                Frankfurt
                Reviewed August 05, 2015
                8.7
                Excellent
                anupong from Thailand
                Solo traveler
                Standard Single Room
                Stayed 1 night in March 2015

                comfortable hotel , good value”

                comfortable, location, good rate

                it was surprise for me when first time get into room. Compare to that rate , room is very good value for money. not far from central station.

                Reviewed March 24, 2015
                6.0
                Massimo from Switzerland
                Solo traveler
                Standard Single Room
                Stayed 1 night in March 2016

                Lower bottom of a 4 Star Hotel”

                Actually there is only 1 thing: location.

                Well, like i said in the title, it's the lower bottom of a 4 star hotel. I usually stay in 3 Stars hotel and i saw many much better looking as this one. Small rooms, small beds, , not really clean (toilets), not really quiet if your room is near the elevator but what disturbs me most is the no check in before 2pm (agoda say 3pm). This hotel is in a good location between the central station and the exposition halls. Expositions usually are 9am-6pm so the most people staying at this hotel usually check out at 7-8am, i not understand why they have the policy of check in at 2pm without exeptions (they didn't look at my reservation or check if they had a room when i arrived around 10.30am). I am used to more flexibility in other hotels that are not 4Stars. PS: i didn't eat or take breakfast in this hotel so my 3 rating for food is arbitrary.

                Reviewed March 21, 2016
                7.2
                Very good
                Ronan from Ireland
                Solo traveler
                Standard Double Room
                Stayed 1 night in August 2015

                Overbooked so needed to stay in other hotel ”

                I arrived at the hotel in the early evening to be told that the hotel was overbooked and i was to be moved to a new hotel. They offered to pay for taxi but it was only around the corner and new hotel was good standard. the hotel was very cheap given its location near the messe.

                Reviewed February 18, 2016
                5.7
                Grace from Malaysia
                Couple
                Standard Double Room
                Stayed 2 nights in November 2015

                did not enjoy our stay”

                near to central station

                the surrounding is not safe, scare to walk back to hotel in the night. its quite near to central station. staff are unfriendly, overheard the receptionist being rude to customers, even yelled at Japanese customers. overrated hotel.

                Reviewed January 05, 2016
                7.3
                Very good
                Teck from Malaysia
                Family with teens
                Standard Double Room
                Stayed 2 nights in July 2015

                Comfortable but lift is a little small”

                Location, Comfortable, Easy Access

                This was a 2 nights' stay with family, just a short stay and look around Frankfurt before we move over to Kaiserslautern. Hotel was clean and nice, aircond took a little more time to get the room cool since it was summer. Staff were friendly and we were able to place our luggage in the lobby before taking our train after check out without charges.

                Reviewed July 13, 2015
                7.2
                Very good
                WERN from Malaysia
                Couple
                Standard Twin Room
                Stayed 2 nights in May 2017

                Strategic location nearby central station”

                Friendly staff

                Reviewed May 01, 2018
                6.4
                Good
                Mohd from Malaysia
                Family with young children
                Standard Double Room
                Stayed 1 night in July 2015

                awesome hotel”

                near to every attraction

                Reviewed November 08, 2016
                7.2
                Very good
                Kanlayanee from Thailand
                Couple
                Standard Double Room
                Stayed 1 night in May 2016

                Perfect for one night”

                Hotel is located on the main street which makes it impossible to leave the window open at night due to the very loud noise from traffics and drunk ppl.

                Reviewed September 13, 2016
                12345
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                Mercure Frankfurt City Messe Hotel
                |Very good 7.7
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                • Excellent location
                • Fair Frankfurt
                • Frankfurt M Hbf Mannheimer Str Train Station is within 0.28 km