Very good 7.8
Based on 119 reviews

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About this property

Description

Mercure Gold Coast Resort is a beautiful, serene resort offering stunning views of the fairway, lakes, hinterlands, and golf courses surrounding the property. Pacific Fai and Robina, Skilled Stadium, and many dining establishments are just a 10-minute drive from the resort. Mercure Gold Coast Resort houses 280 spacious rooms and suites and offers a balcony and courtyard, luxurious spa, health club, tennis center, and all-day dining at Chelos Restaurant and Bar. Mercure Gold Coast Resort is committed to ensure full relaxation to all guests and is the perfect choice for a relaxing getaway.
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Features

Internet access

  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas

Getting around

  • Airport transfer
  • Car park
  • Rental car
  • Shuttle service
  • Taxi service
  • Valet parking

Things to do, ways to relax

  • Fitness center
  • Garden
  • Golf course [on-site]
  • Hot tub
  • Massage(s)
  • Spa
  • Swimming pool [outdoor]
  • Tennis court(s)
  • Tours

Dining, drinking, and snacking

  • Bar
  • Coffee shop
  • Poolside bar
  • Restaurant(s)
  • Room service
  • Room service [24-hour]
  • Vending machine

Services and conveniences

  • Concierge
  • Currency exchange
  • Daily housekeeping
  • Dry cleaning
  • Laundromat
  • Laundry service
  • Luggage storage
  • Newspapers
  • Postal service
  • Safety deposit boxes
  • Smoking area

For the kids

  • Babysitting service

Access

  • Check-in/check-out [express]
  • Check-in [24-hour]
  • Facilities for disabled guests
  • Front desk [24-hour]
  • Pets allowed
  • Security [24-hour]
  • Wheelchair accessible

Languages spoken

  • English
  • Chinese (Mandarin)
  • German
  • Japanese
  • Korean
  • Russian
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Policies

Child and extra bed policy
Infant 0-2 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 3-12 year(s) Stay for free if using existing bedding.
  • Guests over 12 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Check-In From: 02:00 PM
Check-Out Until: 11:00 AM
Number of Bars: 1
Number of Restaurants: 1
Number of Rooms : 292
Parking Fee (per day): 0 AUD
Time to Airport (Minutes): 30
Year Hotel Built: 1997
Year Hotel Last Renovated: 2016
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Verified traveler reviews

Filter by traveler type
Very good



based on 119 reviews
  • Cleanliness 8.2
  • Facilities 8.3
  • Location 7.5
  • Room Comfort/Standard 8.1
  • Service 8.2
  • Value for money 7.8
  • Food/Dining 7.3
Sort by

Sheron from Sri Lanka
Business traveler
Superior Room 1 King Bed
Stayed 3 nights in September 2015
Good location
Good location
Reviewed August 16, 2016

Samantha from Australia
Couple
Standard Room with 2 Double Bed
Stayed one night in July 2016
Room smelt old
The room smelt like mould and dust
Reviewed July 11, 2016

Finney from Australia
Family with older children
Standard Room with 2 Double Bed
Stayed 3 nights in July 2016
Review
Excellent
Reviewed July 08, 2016

YEONSEONG from South Korea
Business traveler
Standard King
Stayed one night in April 2016
nice!
comfortable and tidy room, friendly staff, pool, gym, bar, everything is good
Reviewed July 05, 2016

duane from Australia
Solo traveler
Standard King
Stayed 2 nights in May 2016
Good stay
The food was a little dissappointing on the first day it was cold and the bathroom was not fully cleaned with hair in the bath.
Reviewed May 25, 2016

craig from Australia
Family with young children
Standard Room with 2 Double Bed
Stayed 2 nights in March 2016
stay longer
The only thing i wish was different, would be i wish i realised it was easter when i booked and stayed longer, will be back the place and staff are fantastic
Reviewed March 28, 2016

Linda from Australia
Solo traveler
Superior Room 2 Queen Beds
Stayed one night in March 2016
The staff were excellent from the moment I arrived
Bed comfortable, friendly and helpful staff, pool clean
As above
Reviewed March 21, 2016

Anthony from Australia
Couple
Standard King
Stayed one night in March 2016
Great stay
This was a spur of the moment stay. We ate in the restaurant as well. The food was delicious and the service excellent. My only comment and it is a minor thing is that the tables did not have tablecloths and I think reduced the excellence of the food.
Reviewed March 03, 2016

Cathy from Australia
Family with older children
Superior Room 2 Queen Beds
Stayed one night in February 2016
Had ag reat time friendly staff and enjoyed
The beds wer unreal and pool
Our where good but my friend who booked her daughter nearly got electric cued and their power was turned off from that morning the second day as no one came to look at it. But ours was fine.
Reviewed February 15, 2016

Chong from Hong Kong
Business traveler
Superior Room 2 Queen Beds
Stayed 2 nights in February 2016
No lift
Quiet
Good customer service. But no lift. The staff is friendly and helpful. Free parking. Location soso
Reviewed February 13, 2016



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