Mercure Grand Jebel Hafeet Hotel
Mercure Grand Jebel Hafeet Hotel
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Superior Room 1 double Bed - Guestroom Mercure Grand Jebel Hafeet Hotel
Superior Room 1 double Bed - Guestroom
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Interior view Mercure Grand Jebel Hafeet Hotel
Interior view
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Interior view Mercure Grand Jebel Hafeet Hotel
Interior view
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Swimming pool Mercure Grand Jebel Hafeet Hotel
Swimming pool
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Location
Excellent
8.9
See all 47 photos Mercure Grand Jebel Hafeet Hotel
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Mercure Grand Jebel Hafeet Hotel

Excellent location
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Very good
From 353 reviewsSee what guests said
7.9
Recommended by 90% of guests
  • Airport transfer

  • Free Wi-Fi in all rooms

  • Currency exchange

  • Sauna

Room choices
7.8
Very good
Room comfort & quality
Deluxe Room 1 Double Bed
Deluxe Room 1 Double Bed
...
  • Nature view
  • 29 m²/312 ft²
  • 1 king bed
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Executive Queen Suite
Executive Queen Suite
...
  • Pool view
  • 58 m²/624 ft²
  • 1 queen bed
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Superior Room With 2 Single Beds
Superior Room With 2 Single Beds
...
  • Pool view
  • 25 m²/269 ft²
  • 2 single beds
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Superior Room 1 double Bed
Superior Room 1 double Bed
...
  • Pool view
  • 25 m²/269 ft²
  • 1 queen bed
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Deluxe Room with 2 single beds
Deluxe Room with 2 single beds
...
  • Nature view
  • 29 m²/312 ft²
  • 2 single beds
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Presidential Suite
Presidential Suite
...
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    Deluxe Room Golf View
    Deluxe Room Golf View
    ...
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      Deluxe Double Room with Golf View
      Deluxe Double Room with Golf View
      ...
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        Superior room with 2 single beds Pool side
        Superior room with 2 single beds Pool side
        ...
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          Deluxe Suite
          Deluxe Suite
          ...
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            More about Mercure Grand Jebel Hafeet Hotel

            More about Mercure Grand Jebel Hafeet Hotel

            An overview

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            Nearest essentials

            Distances shown are straight-line distances on the map. Actual travel distances may vary.
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            What they offer

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            Guest policies

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            Some helpful facts

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            Real reviews from real guests

            Agoda Reviews (353)Booking.com Reviews (2364)
            7.9
            Very good
            Read reviews from:
            Cleanliness8.1
            Facilities7.4
            Location8.9
            Room comfort and quality7.8
            Service7.9
            Value for money7.7
            Provided by verified guests of Agoda
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            Room type
            Deluxe Room 1 Double Bed
            Deluxe Room with 2 single beds
            Executive Queen Suite
            Superior Room 1 double Bed
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            Showing 309 verified guest comments
            12345
            8.0
            Excellent
            Florin from United Arab Emirates
            Couple
            Deluxe Room with 2 single beds
            Stayed 2 nights in November 2017
            Perfect weekend retreat from Dubai. ”
            nice view from room, very quiet and relaxing. you dont feel you are in the desert. good value for money.
            Reviewed June 10, 2018
            6.8
            Good
            Charles from Singapore
            Family with teens
            Deluxe Room with 2 single beds
            Stayed 1 night in March 2018
            Good”
            The interior of the hotel looks quite old and tired. Other than that, it's alright.
            Reviewed May 16, 2018
            8.4
            Excellent
            Rahat from United Arab Emirates
            Couple
            Deluxe Room 1 Double Bed
            Stayed 1 night in April 2018
            Excellent”
            Food option was limited and expensive side.
            Reviewed April 09, 2018
            4.4
            ahmed from United Arab Emirates
            Family with young children
            Superior Room 1 double Bed
            Stayed 1 night in March 2018
            Bad staff , not comfortable bed or matrix small room ”
            The staff not good and delay more than 45 minute to get the room and my order was 2 bed and they giving to one bed , and it was not comfortable
            Reviewed April 02, 2018
            5.2
            Mohammed from United Arab Emirates
            Couple
            Superior Room 1 double Bed
            Stayed 1 night in February 2018
            location and hotel view was good”
            hotel is furniture old metres wasn't comfortable mini bar food was expired since 2017
            Reviewed February 20, 2018
            9.2
            Exceptional
            Jnan from United Arab Emirates
            Couple
            Deluxe Room 1 Double Bed
            Stayed 1 night in February 2018
            Wow experience ”
            Amazing view from 1250M height , calm and peaceful environment with all modern amenities. Very friendly staff, special thanks to Manish and Shilpa (Front Office Staff) for their hospitality. With this complimentary surprise cake you guys made our occasion more special. Thank you so much.
            Reviewed February 16, 2018
            4.8
            Rasha from United Arab Emirates
            Business traveler
            Executive Queen Suite
            Stayed 1 night in January 2018
            Acceptable”
            Nightmare experience!
            Reviewed January 18, 2018
            9.2
            Exceptional
            Dunxiang from Singapore
            Couple
            Deluxe Room 1 Double Bed
            Stayed 1 night in December 2017
            Awesome view of jebel hafeet”
            5 mins drive from the top of jebel hafeet viewing spot. Nice view from the rooms
            Reviewed December 28, 2017
            7.6
            Very good
            Yazan from United Arab Emirates
            Solo traveler
            Superior Room 1 double Bed
            Stayed 1 night in November 2017
            Solo Staycation”
            Pros: - The location is amazing on this of the mountain 1 km above the ground with great views overlooking Al Ain City - the weather and wind is amazing all year round - because it’s on top, it is quite and relaxing Cons: - The hotel is a bit old and you can notice it on the furniture, paint, amenities and the overall look - TV is a bit blurry and note cable channels - The food in the buffet is absolutely bad, it is one of the worst food I had in my life, the taste is definitely bad and in bad quality - the staff is not very friendly and professional Overall I recommend trying this hotel as it an amazing experience to try
            Reviewed November 25, 2017
            8.0
            Excellent
            Mark from United Arab Emirates
            Family with young children
            Deluxe Room 1 Double Bed
            Stayed 1 night in November 2017
            Location is 3000ft above sea level.perfect view”
            view is excellent. some undergoing constructions around the hotel.a bit old hotel getting there one should have conditioned car as it is uphill for 14kms.
            Reviewed November 17, 2017
            10.0
            Exceptional
            Sullen from United Arab Emirates
            Couple
            Deluxe Room with 2 single beds
            Stayed 1 night in November 2017
            Exceptional”
            Good hospitality from the hotel..I went there for my wedding Anniversary and the hotel surprised us with chocolate cheesecake which added a special touch to our anniversary..Hotel is overall good..Swimming pool is big and open until 2300hours..it also has a bar..and the view from the property is breathtaking.. Only disappointment was that their checkin is at 1500hours and check out was 1200 hours next day...they could not grant our request for an hour extension on checkout...loved the service otherwise
            Reviewed November 12, 2017
            10.0
            Exceptional
            Mahmoud
            Family with young children
            Superior Room 1 double Bed
            Stayed 1 night in November 2017
            Nice hotel and location”
            Very nice hotel and nice location. Thank you Agoda for the best price as always.
            Reviewed November 05, 2017
            6.8
            Good
            Dalal from Kuwait
            Family with young children
            Deluxe Room 1 Double Bed
            Stayed 1 night in September 2017
            Good”
            The hotel in general is good clean but needs renovation .. the Indian reception man was so rude at check in .. We reserved 2rooms but they gave us the handicap rooms!! Other hotels would upgrade the room if they don't have any other not gave us this kind of rooms!!
            Reviewed September 27, 2017
            8.4
            Excellent
            tariq from United Arab Emirates
            Family with young children
            Deluxe Room 1 Double Bed
            Stayed 2 nights in September 2017
            Nice place for relaxing with family”
            I like it nice hotel big room nice pool i like every thing but only night little music sound but its ok becouse my room little far
            Reviewed September 10, 2017
            7.6
            Very good
            ALPESHKUMAR from United Arab Emirates
            Family with young children
            Deluxe Room 1 Double Bed
            Stayed 1 night in August 2017
            Very good”
            They took separate municipality charges ; while in your site was specified included all. That is not correct; anyhow it small value.
            Reviewed September 04, 2017
            9.6
            Exceptional
            Onkar from India
            Group
            Deluxe Room with 2 single beds
            Stayed 2 nights in December 2016
            Grand stay at one of the most beautiful location”
            The hotel is similar to what you expect from Grand Mercure chain. The location is superb as it is located on the edge of Jebel Hafit. You get almost 200 degree view of the desert which is visible till large distance, specially during November-December. Al-Khayma is the coffee-shisha bar located at the edge. Great service with nice views. Will recommend for travelers going to UAE. Most of the residents who like mountains would have visited this place already;)
            Reviewed August 03, 2017
            8.0
            Excellent
            reyrex from Philippines
            Couple
            Deluxe Room 1 Double Bed
            Stayed 1 night in June 2017
            Its a very unique hotel resort in a remote desert mountain 915 meters above sea level”
            There's inconsistency in the room feature as advertise in agoda. It says pool view but when we arrive there we were given the mountain side view and we have to pay additional 100aed to avail the pool view overlooking the city.
            Reviewed June 03, 2017
            8.4
            Excellent
            TAMMY from Australia
            Family with young children
            Deluxe Room 1 Double Bed
            Stayed 1 night in May 2017
            Nice hotel! Great location !! ”
            Location amazing! Great for kids! Would pay for breakfast included as price for buffet high.
            Reviewed May 19, 2017
            3.6
            Khalfan from United Arab Emirates
            Family with young children
            Deluxe Room 1 Double Bed
            Stayed 1 night in April 2017
            The duty manager called Arun instead of solving the problem, he make it more complicated. ”
            I came before to this hotel there was an excellent manager and customer satisfaction but this time I faced a complication when I requested more pillows and sheets for my kid and the manager asking how many kids . I simply told him none of your business I'm asking about something and you tell me about something else . I told him I have been travelling everywhere in the world and in UAE nobody asked me like you, this is the first time for me to hear this . I was up to check out right away from the hotel due to the bad treatment of the duty manager although the workers who work over there were they're nice .
            Reviewed April 29, 2017
            4.4
            Ammar from United Arab Emirates
            Couple
            Deluxe Room 1 Double Bed
            Stayed 1 night in March 2017
            Acceptable”
            There stuff are very rood ... Any they didn't give me any extra minutes to have a late check out !! which is available in the hotel of all around the world .
            Reviewed March 19, 2017
            12345
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