Very good 7.7
Based on 29 reviews
Excellent 8.3
Based on 1992 reviews

Recent customer comments

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Very good

based on 29 reviews
  • Cleanliness 7.8
  • Location 7.8
  • Room Comfort/Standard 7.9
  • Service 7.7
  • Value for money 7.9
  • Food/Dining 7.2
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sasiwan from Thailand
Business travelers
Stayed 6 nights in August 2012
“A good place to stay.”
“A good place to stay.”
We were just passing through and needed a nice place to stay in. Luckily, they were able to accomodate us on short notice. The staff was very friendly and spoke good English. The hotel was nice. Our room was a good size with a clean and updated bathroom. The AC didn't cool great though. The carpet looked like it needed a good steam cleaning too. The breakfast was wonderful, one of the nicest buffets in this price range with a large selection including eggs, meats, pastries, fruits, and cereals. They allowed pets in the dining room though. That repulsed me a bit. There was a lady who entered after us with a small dog on a leash. There was a parking garage under the hotel which was very convenient. All in all, a good choice.
Reviewed August 29, 2012

Enrico from Italy
Nice position
Breakfast, position. Big room.
Parking too expensive
Reviewed January 30, 2016

Anonymous from United States
Families with young children
Clean hotel with great loaction...
Decent breakfast and good location to AVL.
Really not used to showers without doors, water gets everywhere
Reviewed January 18, 2016

Hsiao from Taiwan
Stayed 4 nights in May 2012
Comfortable Hotel of Mercure Craz City
Bathroom is clean and Double Bed is comfortable
the staffs in mercure graz city hotel are nice and bathroom is clean and double bed is comfortable.
Reviewed May 28, 2012

Santi from Thailand
Business travelers
Stayed 1 night in March 2012
Great location
friendly service
this hotel is decoraed in modern style. the room is not too large but clean and comfortable. all nessesary facilities are provided for traveller. it is located near the market and old town. so it is very guite but easy to reach the attraction place by walk.
Reviewed April 11, 2012

Anthony from Australia
Easy parking Staff great
Mattress was very literally lumpy, and we are not fussy people... Lumpy!
Reviewed January 12, 2016

Sanja from Serbia
Families with young children
Great location,5 min walk to old part of the town. Hotel has garage,it's clean,comfortable,good heating system,good room Wi-Fi.
Reviewed December 30, 2015

Ayman from Egypt
Stayed 1 night in July 2011
Overnight stay in Graz
Good quality for price
Overnight stay for a wedding, good service. Cheap prices. Needed to get the room early to change, had to wait for a while till the room was available. Didn't try the food or drinks so can't really tell. Friendly staff and super clean place. Highly recommended. Seems pretty new.
Reviewed November 28, 2011

Debra from United States
Business travelers
Stayed 3 nights in June 2011
great choice
good price, location excellent
very helpful staff. modern clean room. would stay there again.
Reviewed July 09, 2011

Astrodule from Serbia
Reserved parking spaces in a garage (15e per day) with elevator to your hotel floor. 5 minutes walking distance to Mariahilferplatz and city center is just across the bridge.
Reviewed December 25, 2015

Monica from Italy
Families with older children
Very close to downtown, very clean!!
The superior room has been paid too much to check in after 3 . Euro 132 for 1 person only
Reviewed December 16, 2015

CHI from Hong Kong
Stayed 1 night in November 2009
Nice hotel
Free wireless internet in room, that's very important for people nowadays!
If really need to say one, the only cons is that the lift is a little bit small. It is not convenient for those guests who are carrying a lot of large baggages like me.
A nice hotel. You should try if you are going to Graz.
Reviewed November 17, 2009

Rolf from Switzerland
Standard Double Room
Stayed 1 night in September 2015
freundliche Mitarbeiter, nicht weit vom Zentrum
Das Hotel hat uns gut gefallen und wir fühlten uns wohl. Die Mitarbeiter an der Rezeption waren freundlich und das ein- und auschecken verlief schnell. Daas Hotel liegt nicht weit vom Zentrum entfernt, nach einem kurzen Fussmarsch ist man bereits dort. Die Parkplätze in der Tiefgarage sind recht eng.
Reviewed September 11, 2015

Wing from Hong Kong
Comfort hotel room
competitive price location nearest to scenic spot nearest supermarket
our room in front of backstreet, noisy in the night, party music around.
Reviewed December 12, 2015

Miodrag from Serbia
Visit Graz Slochberg!
Breakfast hall is very pleasant and breakfast itself is exelent. Location is good, and overall hotel is renovated and clean if not luxurious.
Although with new furniture and recently renovated, rooms are like a good three star hotel. Our second floor "street view" rooms had a view of first floor flat roof!
Reviewed December 02, 2015

wilfried from Germany
Business travelers
Stayed 1 night in July 2012
freundlicher service
gutes frühstück
dieses hotel liegt sehr central und ist sicherlich weiter zu empfehlen, auch wegen des guten preises
Reviewed August 03, 2012

Christiane from Germany
Stayed 2 nights in April 2012
Gutes Hotel, zentrale Lage, sehr gutes Frühstück,
Zentrale Lage, gute Zimmer
Leider sehr laut nachts, da gegenüber eines Nachtklub gelegen Preis für das Frühstück relativ hoch, Frühstück aber sehr gut und reichhaltig
Reviewed May 02, 2012

Plane_rock from Turkey
Graz experience
It is like a joke but if you need ironing you have to do it at in front of kitchen entrance which near the lobby. Also clothe hangers were outside of the wardrobe. Breakfast is too expensive...
Reviewed November 28, 2015

Suzy from Belgium
Solo travelers
cold staff
The location was good, central
Very cold staff at the reception. Not a smile to spare. Wifi was bad functioning. rooms quite standard, yet very impersonal and 'cold'.
Reviewed November 26, 2015

Christoph from Switzerland
Business travelers
Stayed 1 night in December 2011
neues Hotel und Super Service
Service war sehr nett und ein gigantisches Frühstücksbuffet
Das Hotel Mercure in Graz ist in einer nicht gerade guten Gegend gelegen. Wenn man nur da übernachtet und am nächsten Tag wieder abreist, ist das absolut kein Problem. Aber um die Stadt auszukuntschaften sicher nicht die beste Adresse. Für Geschäftsreisende deswegen gut gelegen!
Reviewed December 13, 2011


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