Mercure Grosvenor Hotel
 Mercure Grosvenor Hotel
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7.5
Very good
/10
(575 reviews)See what guests said
See map
8.9
Excellent
Location rating score
Excellent location - Inside city center
Popular neighborhood
Parking
Available
  • South Australian Visitor & Travel Centre70 m
  • O'Connell's Bookshop90 m
  • Adelaide Railway Station100 m
  • Adelaide Railway Station Tram Stop110 m
  • Imprints Booksellers140 m
  • Skycity Adelaide Casino140 m
  • Imprints Bookseller150 m
  • Map Shop160 m
  • Parliament House230 m
  • Holy Trinity Adelaide240 m
  • Free Wi-Fi

    Mercure Grosvenor Hotel

    125 North Terrace, Central Business District, Adelaide, Australia, 5000 - See map
    "Perfect location for exploring downtown Adelaide."
    James - November 15, 2016
    Very good cleanliness
    7.5 rating for cleanliness
    Very good service
    7.4 rating for service
    • 90 meters to public transportation

    • Located in heart of Adelaide

    • Currency exchange

    • Free Wi-Fi in all rooms!

    • Daily housekeeping

    Property ranking|Compared to 750 Adelaide properties
    See all rankings
    Review score - United States
    7.5/10
    Cheapest price score
    Location score
    8.9/10
    Room comfort score
    7.2/10
    Better than
    94
    %
    of Adelaide properties
    Better than
    93
    %
    of Adelaide properties
    Better than
    92
    %
    of Adelaide properties
    Better than
    89
    %
    of Adelaide properties
    Value for money7.2
    Distance to city center0.5KM
    Location rating8.9
    Nearest airportAdelaide Airport (ADL)
    Distance to airport5.7 km

    Rooms available at Mercure Grosvenor Hotel

    Superior Room Queen Bed
    Superior Room Queen Bed
    ...
    • Room size: 30 m²/323 ft²
    • Balcony/terrace
    • 1 queen bed
    Enter dates to see prices
    Privilege Queen
    Privilege Queen
    ...
    • Room size: 20 m²/215 ft²
    • Non-smoking
    • 1 queen bed
    Enter dates to see prices
    Suite 1 King Bed
    Suite 1 King Bed
    ...
    • Room size: 20 m²/215 ft²
    • Non-smoking
    • 1 king bed
    Enter dates to see prices
    Superior Room 2 Queen Beds
    Superior Room 2 Queen Beds
    ...
    • Room size: 30 m²/323 ft²
    • Non-smoking
    • 2 queen beds
    Enter dates to see prices
    Superior Room 2 single Beds
    Superior Room 2 single Beds
    ...
    • Room size: 30 m²/323 ft²
    • City view
    • 2 single beds
    Enter dates to see prices
    Standard Queen Room
    Standard Queen Room
    ...
    • Room size: 20 m²/215 ft²
    • Non-smoking
    • 1 queen bed
    Enter dates to see prices
    Standard 2 Queen Beds
    Standard 2 Queen Beds
    ...
    • Room size: 20 m²/215 ft²
    • Non-smoking
    • 2 queen beds
    Enter dates to see prices
    Budget
    Budget
    ...
    • Room size: 20 m²/215 ft²
    Enter dates to see prices
    Standard Twin Room
    Standard Twin Room
    ...
    • Room size: 15 m²/161 ft²
    Enter dates to see prices
    Superior Two Queen Bed Room
    Superior Two Queen Bed Room
    ...
    • Room size: 15 m²/161 ft²
    Enter dates to see prices

    What people love about Mercure Grosvenor Hotel

    • 8.4
      Excellent
      Breakfast

      "Breakfast was excellent."

      Heather

      |

      August 26, 2018

    • 9.6
      Exceptional

      "Decent hotel for the night - twin room had double beds & bath tub!"

      Samantha

      |

      September 1, 2018

    • 8.4
      Excellent
      Cleanliness

      "The room is clean and tidy."

      Bodi

      |

      December 16, 2018

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    More about Mercure Grosvenor Hotel

    More about Mercure Grosvenor Hotel

    8.4
    Excellent

    "Excellent location and good services."

    Bodi

    |

    December 16, 2018

    An overview

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    What they offer

    7.6
    Very good
    Staff 

    "Helpful staffs."

    Eric

    |

    April 1, 2016

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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Property's guest policies

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    Some helpful facts

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    Reviews of Mercure Grosvenor Hotel from real guests

    Provided by verified guests of Agoda
    Agoda Reviews (575)Booking.com Reviews (835)
    7.5
    /
    10
    Cleanliness7.5
    Facilities6.8
    Location8.9
    Room comfort and quality7.2
    Service7.4
    Value for money7.2
    Rating
    9+ Exceptional (66)
    8-9 Excellent (93)
    7-8 Very Good (163)
    6-7 Good (115)
    <6 Below Expectation (97)
    Time of the year
    Mar - May (131)
    Jun - Aug (160)
    Sep - Nov (117)
    Dec - Feb (126)
    All languages
    All guests (575)
    All room types

    Show reviews that mention 

    Showing 534 verified guest comments
    12345
    8.4
    Excellent
    YunYun from Singapore
    Couple
    Standard Queen Room
    Stayed 2 nights in April 2019

    Location is the draw”

    Mecure Grosvenor is a stone's throw away from City parks and the Adelaide Festival & Convention Centres. The hotel's public space is dated but the rooms have been refurbished with modernity at best and well-kept. Couple of drawbacks though; 3 AC settings with no temp-control, small basin which had drainage issues and paint was flaking off the bathroom door. Otherwise, comfortable beds and spacious for the rate. Carpark lots are available for $20 a night.

    Reviewed April 08, 2019
    10.0
    Exceptional
    Alison from Australia
    Business traveler
    Standard Queen Room
    Stayed 2 nights in June 2019

    Very happy with hotel”

    Photos of the rooms dont do them justice, which made me hesitant to book the hotel the last time I was in Adelaide. I regret I didnt as I was very happy with it all. I found the room a little cold but staff immediately gave me a small fan heater for the room which immediately warmed the room. Will stay here again with no hesitation.

    Reviewed June 24, 2019
    8.7
    Excellent
    ashley from Australia
    Solo traveler
    Standard 2 Queen Beds
    Stayed 2 nights in March 2015

    ideal long weekend hotel”

    Location, price. Staff helpful

    Great location for the Casino and very convenient with the tram stop out front for the Entertainment centre and tram to glenelg. Only complaint would be the bottled water in the rooms should be complimenty rather then paying for it.

    Reviewed March 10, 2015
    9.3
    Exceptional
    TANG from Hong Kong
    Solo traveler
    Stayed 4 nights in May 2014

    Good room, location and money!”

    Room, location and money

    The hotel is in very good location, just opposite to the Adelaide Railway Station and Casino, about 5 mins walk to Rundle Mall and approachable to Central Market by walking. Staffs ware very nice over there and very helpful. Although the room is a bit small, room is in good condition, well equipped, tidy and clean. I strongly recommend this hotel to my friends!

    Reviewed May 09, 2014
    8.0
    Excellent
    Wai from Hong Kong
    Solo traveler
    Stayed 3 nights in May 2013

    good locatrion”

    value for money, good location, clean

    Some of the rooms could be very far away from the hotel entrance. It is all good except only 15 minutes of free internet. But Adelaide is a great place and free wifi is everywhere, so it's not a problem.

    Reviewed May 24, 2013
    8.0
    Excellent
    Anthony from New Zealand
    Solo traveler
    Stayed 1 night in July 2012

    good hotel”

    location and price

    enjoyable stay. just across from the casino. right in the nightclub district of Hindley st and near all the shopping in the Rundall Mall area. Not far from Central Markets and China Town as well. You can take a walk across the river and see great parks and the Adelaide Oval is not far as well. Will return to the hotel

    Reviewed August 05, 2012
    9.0
    Exceptional
    Eisen from Australia
    Couple
    Stayed 1 night in October 2011

    Reasonable hotel with an awesome location”

    Reasonably priced, clean with a great location

    Reasonably priced hotel located right in the heart of Adelaide with all the local attractions within easy walking distance. There was a 24 hour McDonald's and convenience store just up the road from the hotel. The location of the room was not that great as you had to walk up a flight of stairs as there was not lift access.

    Reviewed October 20, 2011
    9.0
    Exceptional
    Eisen from Australia
    Couple
    Standard Queen Room
    Stayed 1 night in October 2011

    Reasonable hotel with an awesome location”

    Reasonably priced, clean with a great location

    Reasonably priced hotel located right in the heart of Adelaide with all the local attractions within easy walking distance. There was a 24 hour McDonald's and convenience store just up the road from the hotel.

    Reviewed October 20, 2011
    8.0
    Excellent
    Boediyanto from Indonesia
    Couple
    Standard 2 Queen Beds
    Stayed 2 nights in September 2011

    Good location and very helpful front desk staffs”

    Value for money

    We stayed for 2 nights and met different reception staffs everyday, but all of them are very friendly and warm, and helpful too when we asked about things. I will recommend this hotel to other friends.

    Reviewed September 12, 2011
    10.0
    Exceptional
    Airyn from Indonesia
    Business traveler
    Stayed 1 night in November 2010

    Good Location for Bussiness”

    Everything in walking distance
    Expensive internet access

    Very good location with good price, the convention center is just in front of the hotel, the shopping center and the park is in the neighborhood. From here the tram is free to the central market. Everything is nice. I will recommended this hotel.

    Reviewed December 29, 2010
    9.6
    Exceptional
    Samantha from Australia
    Group
    Standard 2 Queen Beds
    Stayed 1 night in August 2018

    night in town with girls”

    Stayed here for one night whilst at a musical-festival theatre across road from casino & theatre all clubs pubs & restaurants. Old hotel Newly renovated, very clean breakfast was surprisingly good! Car park $20. Decent hotel for the night - twin room had double beds & bath tub! Affordable city hotel, better than I thought the rooms would be

    Reviewed September 01, 2018
    5.2
    Judy from Australia
    Couple
    Superior Room 2 single Beds
    Stayed 2 nights in March 2019

    Comfort lacking ”

    Sadly, the Grosvenor Mercure will not remain on my list of adequate hotels in Adelaide. We knew it would be hot (it was - 41 degrees) but the airconditioning at the Mercure was extremely inadequate - the corridors stifling and unairconditioned and the room only marginally better. The bathroom was small and became extremely steamy, even though we were taking cool showers. On the second night the power to the wall sockets failed , so I couldn't use my CPAP device and convenient phone charging not possible. The public rooms were not very comfortable and there was no easy place to sit where it was cool. The room certainly didn't appeal as a place to stay (a 'superior' double). The bar fridge was empty - a disappointment on arrival as we were desperate for a long drink of cold water. This was obtainable from the bar, but the bar did not open until 11 am and was closed by 10 pm.

    Reviewed March 04, 2019
    8.0
    Excellent
    Muhammad from Australia
    Couple
    Standard 2 Queen Beds
    Stayed 1 night in January 2019

    Value for money”

    It was a good price that we got because we went on an off peak season.

    Reviewed May 30, 2019
    3.6
    Yulia from Australia
    Family with teens
    Standard 2 Queen Beds
    Stayed 1 night in April 2019

    Horrible”

    Air conditioner broken, insects in the room, dirty. Someone from staff stolen my husband’s jacket and a t-shirt.

    Reviewed April 17, 2019
    4.4
    Yulia from Australia
    Group
    Standard Queen Room
    Stayed 1 night in April 2019

    Horrible”

    We left some clothes in our room in wardrobe (after check out) and called them but somebody already stolen all of that stuff:(

    Reviewed April 13, 2019
    9.6
    Exceptional
    David from New Zealand
    Business traveler
    Standard Queen Room
    Stayed 2 nights in August 2018

    Very handy to everything”

    Staff are freindly and helpful this is my second stay l feel it is definitly valie for money

    Reviewed August 18, 2018
    10.0
    Exceptional
    catherine from Australia
    Couple
    Superior Room Queen Bed
    Stayed 3 nights in January 2016

    A little break before starting work for another year”

    Didn't realize what a great location of hotel as not familiar with the city of Adelaide. Close to tram stop, Rundell mall, o'connell st, markets cafes at end of Rundell and easy access to Glenelg which we visited all in our 3 day visit. Didn't make it to china town. Next time.

    Reviewed January 23, 2016
    8.7
    Excellent
    Yuk from Malaysia
    Family with young children
    Standard Queen Room
    Stayed 4 nights in December 2014

    a little old, but otherwise superb location”

    room clean, friendly staff, superb location

    The stay was pleasant, breakfast is included which is pretty good. Carpet at corridor a bit stained and old but room is clean, quiet and comfie. No swim pool no gym and free wifi at lobby only. Location is great just opposite casino and tram stop just in front. Overall a pleasant stay and would recommend to others.

    Reviewed December 29, 2014
    8.3
    Excellent
    Dragoslav from Serbia
    Business traveler
    Stayed 6 nights in December 2014

    Great location”

    location, close to the city centre and the convention centre

    I stayed at an ibis style room which was cozy but good enough for one person. Even the toilet/shower were cozy but everything was very clean. I didn't like the cost of the internet which was about $30 per day which I think is quite expensive but you do get a half an hour free internet every day but only at the reception.

    Reviewed December 14, 2014
    8.0
    Excellent
    Rita from Thailand
    Couple
    Stayed 4 nights in October 2014

    Location, Location, Location”

    So central to the heart of Adelaide. Cleanliness & service to the room was very thorough. Value for money was excellent.

    After having to change room in the middle of the night due to noise outside (young revellers) our window wouldn't close & we couldn't sleep, we resettled into our new room quickly & enjoyed the remainder of our stay. While the budget rooms are small, the bed is up against the wall, we found that the room was clean, comfortable, well stocked and allowed us to enjoy our five day stay in Adelaide. Essentially seeking a place to sleep and rest after busy days enjoying the sights, the bed was comfortable, the bathroom small but functional and clean. Due to its central location the hotel allowed us to access the retail area, Adelaide oval, museums and galleries, zoo & return for a rest before enjoying the nightlife options again close at hand.

    Reviewed November 05, 2014
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    • Excellent location
    • Rundle Mall
    • Adelaide Railway Station is within 0.1 km