Very good 7.4
Based on 513 reviews

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About this property


This historic hotel features 245 stylish guestrooms and is ideally situated in the bustling heart of Adelaide. The Mercure Grosvenor Hotel is across the street from the Sky City Casino, the Adelaide Convention Center, and the Adelaide Performing Arts Complex. The 4-star hotel is also close to popular Rundle Mall. Guests are within walking distance to the city’s many world-class restaurants, bars, cafes, and shopping outlets. Located on the mezzanine level is the Federal Restaurant which serves contemporary Australian cuisine and also features a great selection of regional wines. The Mercure Grosvenor Hotel is an ideal base for travelers seeking excellent accommodation in the heart of Adelaide.
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Internet access

  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas

Getting around

  • Car park
  • Rental car
  • Valet parking

Things to do, ways to relax

  • Fitness center
  • Tours

Dining, drinking, and snacking

  • Bar
  • Restaurant(s)
  • Room service
  • Room service [24-hour]

Services and conveniences

  • Concierge
  • Currency exchange
  • Dry cleaning
  • Laundry service
  • Luggage storage
  • Safety deposit boxes
  • Shop(s)
  • Smoking area

For the kids

  • Babysitting service


  • Elevator
  • Facilities for disabled guests
  • Front desk [24-hour]
  • Pets allowed

Languages spoken

  • English
  • Arabic
  • Filipino
  • French
  • Hebrew
  • Hindi
  • Romanian
  • Spanish
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Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-15 year(s) Stay for free if using existing bedding.
  • Guests over 15 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Airport Transfer Fee: 25.00 AUD
Breakfast Charge (when not included in room rate): 27.00 AUD
Check-In From: 02:00 PM
Check-Out Until: 11:00 AM
Distance from City Center: 0.5KM
Distance to Airport: 6.7KM
Internet Usage Fee: 24.50 AUD
Non-Smoking Rooms / Floors: Yes
Number of Bars: 1
Number of Floors: 5
Number of Restaurants: 1
Number of Rooms : 181
Parking Fee (per day): 18.00 AUD
Room Voltage: 240
Time to Airport (Minutes): 15
Year Hotel Built: 1920
Year Hotel Last Renovated: 2013
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Verified traveler reviews

Filter by traveler type
Very good

based on 513 reviews
  • Cleanliness 7.4
  • Facilities 6.4
  • Location 8.9
  • Room comfort and quality 7.2
  • Service 7.3
  • Value for money 7.2
  • Food and dining 6.6
Sort by

Christine from Australia
Standard 2 Queen Beds
Stayed 5 nights in August 2016
Wifi should be included at no extra cost,
Reviewed September 03, 2016

Geoff from Australia
Solo travelers
Standard Queen Room
Stayed 2 nights in August 2016
Old dated hotel
Reviewed August 07, 2016

Sharon from Australia
Families with older children
Superior Room 2 single Beds
Stayed one night in July 2016
Great night
Great location, close to the footy
Reviewed July 03, 2016

Maree from Australia
Standard 2 Queen Beds
Stayed one night in May 2016
Staff, facilities
Only one lift working and created backup wait with cases. Carpets very tired and stained. Minimal bathroom products. Otherwise location and staff very good
Reviewed May 29, 2016

Tanya from Thailand
Standard 2 Queen Beds
Stayed one night in May 2016
Good location
Good location and good rooms.
Reviewed May 26, 2016

Ameurfina from Australia
Standard 2 Queen Beds
Stayed 3 nights in May 2016
Lift out of order, only one lift operating very inconvenient. We were not informed of ongoing repairs. Hammering and noises very frustrating.
Reviewed May 09, 2016

Janice from Australia
Solo travelers
Standard 2 Queen Beds
Stayed 2 nights in April 2016
Short stay prior to a cruise
This Hotel was perfect for us , everything was right at our fingertips loved our stay here.
Reviewed April 17, 2016

Damien from Australia
Business travelers
Standard Queen Room
Stayed 2 nights in April 2016
Room was very disappointing.
Open curtains to reveal frosted glass only. No outlook or view of any kind. Very noisy making it difficult to sleep.
Reviewed April 11, 2016

Eric from Singapore
Business travelers
Standard Queen Room
Stayed 2 nights in March 2016
Helpful staffs. Small room.
Helpful staffs. Small room
Reviewed April 01, 2016

John from Japan
Business travelers
Standard Queen Room
Stayed 8 nights in March 2016
Great location, charming staff
Location, staff, and free water in lobby
Reviewed March 17, 2016


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