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Mercure Hotel Amsterdam City

"Clean and with reasonable distance from public transport, airport and city center."

Sima - October 24, 2018
Double Business Room - Guestroom Mercure Hotel Amsterdam City
Lobby Mercure Hotel Amsterdam City
Lobby Mercure Hotel Amsterdam City
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Mercure Hotel Amsterdam City

Joan Muyskenweg 10, Oost / Watergraafsmeer, Amsterdam, Netherlands - See map
Free Wi-Fi
Property highlights
Hygiene Plus
This property has self-selected and self-certified the hygiene measures
Learn more
Check-in/out [express]
Hassle-free check in
See map
Popular landmarks
Overamstel Metro Station 500 m
Zorgvlied Cemetery 520 m
Foodlovers 640 m
Spaklerweg Metro Station 740 m
De Mirandabad 910 m
APGS / PTO 990 m
Rijn Apotheek 1.05 km
Groepspraktijk Trompenburg 1.05 km
Winterdijkplein 1.08 km
Van der Madeweg Metro Station 1.31 km
Nearby landmarks
Heineken Experience 2.92 km
Van Gogh Museum 3.38 km
Rijksmuseum Amsterdam 3.44 km
ARTIS Amsterdam Royal Zoo 3.52 km
Vondelpark 3.95 km
Red Light District 4.32 km
Madame Tussauds Amsterdam 4.38 km
The Jordaan 4.41 km
Dam Square 4.43 km
Anne Frank House 4.87 km
6.4

Good

Location rating score

Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Sterilizing equipment
Health and Medical
First aid kit
Doctor/nurse on call
  • 500 meters to public transportation

  • Free Wi-Fi in all rooms!

  • Currency exchange

  • Sauna

  • Steamroom

Your dates are popular among travelersUsers are booking a place in Amsterdam every 34 minutes on Agoda.com
Value for money7.7
Location rating6.4
Nearest airportAmsterdam Airport Schiphol (AMS)
Distance to airport10.2 km

Rooms available at Mercure Hotel Amsterdam City

Very good
Room comfort & quality
7.7
Privilege
Privilege
...
  • Room size: 23 m²/248 ft²
  • City view
  • 1 double bed
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Twin Business Room
Twin Business Room
...
  • Room size: 25 m²/269 ft²
  • Non-smoking
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Double Business Room
Double Business Room
...
  • Room size: 20 m²/215 ft²
  • City view
  • 1 queen bed
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Triple Executive Room with 2 Single Beds and Single Sofa Bed
Triple Executive Room with 2 Single Beds and Single Sofa Bed
...
  • Shower
  • 2 single beds and 1 sofa be...
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Executive Longstay Studio Queen Bed with Double Sofa Bed
Executive Longstay Studio Queen Bed with Double Sofa Bed
...
  • Shower
  • Kitchenette
  • 1 sofa bed and 1 queen bed
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Twin Executive Room
Twin Executive Room
...
  • Shower
  • Kitchenette
  • 2 single beds
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Double Executive Room
Double Executive Room
...
  • Shower
  • Kitchenette
  • 1 double bed
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Double Executive Room with queensize bed and double sofa bed
Double Executive Room with queensize bed and double sofa bed
...
  • Shower
  • 2 sofa beds and 1 queen bed
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Double Executive Queen Bed and Single Bed with Sofa Bed
Double Executive Queen Bed and Single Bed with Sofa Bed
...
  • Shower
  • 1 queen bed and 1 sofa bed
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Executive Studio Room
Executive Studio Room
...
  • Room size: 30 m²/323 ft²
  • Shower
  • 1 sofa bed and 1 queen bed
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Frequently asked questions

What time is check-in and check-out at Mercure Hotel Amsterdam City?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Mercure Hotel Amsterdam City?

A stay at Mercure Hotel Amsterdam City also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Mercure Hotel Amsterdam City has a car park available for guests. Parking is available for a fee of 24 EUR per day. Self-parking is conveniently available at the hotel. If you're looking for an easy way to get around Amsterdam with private transportation, the hotel can arrange taxi service.

What is the smoking policy at Mercure Hotel Amsterdam City?

Mercure Hotel Amsterdam City does not permit smoking in any of its rooms, but allows smoking in designated areas.

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Explore the neighborhood

What people love about Mercure Hotel Amsterdam City

  • 7.2
    Very good

    "Hotel also offers free shuttle to metro station."

    Doris

    |

    January 1, 2018

  • 7.2
    Very good

    "Good facilities at the hotel to start the day."

    Doris

    |

    January 1, 2018

  • 8.8
    Excellent

    "Hotel is in a nice and quiet business area."

    Naina

    |

    September 27, 2017

Property ranking|Compared to 2,351 Amsterdam properties
See all rankings
Cheapest price score
Room comfort score
7.7/10
Review score - United States
8.5/10
Value for money score
7.8/10
Better than
98
%
of Amsterdam properties
Better than
96
%
of Amsterdam properties
Better than
96
%
of Amsterdam properties
Better than
94
%
of Amsterdam properties
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Overall rating:
8.0
Excellent
3,076 reviews
Cleanliness
8.3
Facilities
7.9
Location
6.4
Read all reviews >
What travelers say they love:
Clean and welcoming hotel with wonderful breakfast spread.
Cecilia from Singapore
Business traveler
More about Mercure Hotel Amsterdam City

More about Mercure Hotel Amsterdam City

A convenient hotel right outside the city center of Amsterdam, Mercure Hotel Amsterdam City has 368 spacious, non-smoking rooms to offer. The hotel features an à la carte restaurant, La VOC, with an international oriented cuisine. Besides that, the property has a typical Dutch bar/bistro. Amsterdam is famous for its canals, and Mercure Hotel Amsterdam City is located at one of the famous rivers, the Amstel. Be sure to visit the nearby Van Gogh Museum where many of the famous artist's works can be viewed. The property promises a comfortable stay just outside the city center, guaranteed by a high level of praise from past guests.

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Most talked about facilities

Housekeeping
8 mentions
Breakfast
5 mentions
Internet
2 mentions
Taxi
1 mention

What they offer

9.6
Exceptional
Cleanliness

"Clean, great food, plus a 24/7 shop in the foyer."

Kerin

|

November 20, 2018

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Food and dining

Breakfast options

American
Continental
Vegetarian
Vegan
Full English/Irish
Gluten-free
Buffet

Restaurants on site

FLOOR Amsterdam
Cuisine:International
Menu:Buffet

Nearby restaurants

Dutch cuisine
Dutch cuisine
Thuis Aan de Amstel
480 m Dutch, European
Riva
990 m Dutch, European, International
Cafe De Omval
990 m Dutch, French, International
American cuisine
American cuisine
Dauphine
1.5 km American, Dutch, European
THE ROAST ROOM
1.8 km American, Barbecue, Diner
Brouwerij Troost de Pijp
2.3 km American, Bar, Dutch
European cuisine
European cuisine
Libero
1.3 km European, Italian, Mediterranean
Restaurant Girassol
1.6 km European, Mediterranean, Portuguese
Twee Cheetahs Restaurant Amsterdam Zoo
1.6 km European

What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Property announcements

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Reviews of Mercure Hotel Amsterdam City from real guests

Overall rating
8.0
Excellent
From 3076 reviews
8.6Service
8.4Room comfort and quality
8.3Cleanliness
Agoda Reviews (169)Booking.com Reviews (2906)
Rating via Agoda7.7
/
10
Cleanliness8.3
Facilities7.9
Location6.4
Room comfort and quality7.7
Service8.3
Value for money7.7
High score for Amsterdam
Rating
9+ Exceptional (22)
8-9 Excellent (22)
7-8 Very Good (24)
6-7 Good (15)
<6 Below Expectation (21)
Time of the year
Mar - May (28)
Jun - Aug (30)
Sep - Nov (32)
Dec - Feb (14)
Don't miss out!Users are booking a place in Amsterdam every 34 minutes on Agoda.com
All guests (169)
All languages

Show reviews that mention 

Showing 104 verified guest comments
12345
9.7
Exceptional
Ruth from United States
Couple
Double Business Room
Stayed 3 nights in October 2014

Very happy stay in Amsterdam”

Customer service, layout of the room, atmosphere

First of all, I emphasize we are very happy with our stay at Mercure. One objection is the price of breakfast which is 22 euros. But you can book breakfast ahead when you check in for half that price. Still 11 euros is fairly pricey. And, since there are no restaurants within walking distance, it's practically necessary to eat breakfast there. THe breakfast bar was good, however. I thought the distance to walk with luggage to and from the train station was a little far but my husband, who was pulling the suitcase, thought it was fine and pointed out our walk to the tube from home in London is no further. Otherwise, our stay was great. The staff were consistently courteous and went out of their way to arrange for an extra night when the hotel was already booked solid. They had, for five euros, a boat that picked us up at the hotel on the river and took us on a tour and to town. This was available in at 9:45 and 10:00 a.m. The room was fresh and clean and spacious and had a view looking out to the east over the river on which the hotel is situated. The sunrises were spectacular. The food in the restaurants was good and there is a nice patio adjacent to the dining room which sits right on the river bank. Very pleased

Reviewed October 21, 2014
8.0
Excellent
CUI from China
Business traveler
Stayed 7 nights in January 2013

Good location near Rai Exhibition Hall”

mercure hotel amsterdam city is very close to rai exhibition hall, only 15 minutes walking distance and 1 stop from metro to rai stop. hotel room is comfortable and hotel staff is friendly and willing to help the guest in many matters. hotel also provide daily free coffee for all the guest.

Reviewed February 09, 2013
8.3
Excellent
sasiwan from Thailand
Business traveler
Privilege
Stayed 5 nights in September 2013

Great location”

Locotion, clean room and great staff

The hotel was absolutely perfect! We was looking for a hotel with a good location and this couldn't have been better! We was bang I'm the middle of the city and all the bars, shops and cafes was on out doorstep literally! The service in the hotel was amazing, every member of staff was so friendly and very helpful telling us everything we needed to know for our visit. The rooms were very clean and basic just what we needed and there was a safe and TV for extra comfort. The beds themselves was surprisingly very comfortable every night I had a good night sleep! The best thing about the hotel had to be the location and the staff, and the only thing I can fault is there was scaffolding up while we were staying but you couldn't help that! I would 100% stay again and I am already planning my next visit back to Amsterdam and city hotel!

Reviewed October 02, 2013
8.7
Excellent
Jason from United States
Solo traveler
Stayed 2 nights in March 2012

Very nice hotel but far from the center of city”

modern, new, clean, great and incredible staff, good breakfast

The staff were absolutely incredible in helping me try to contact friends that live in Amsterdam. The room was very clean, modern, and comfortable. And free WiFi throughout the entire hotel! The only issue I had with this hotel was its location, but I knew that when I booked because I got a great deal so it wasn't a big deal.

Reviewed April 05, 2012
8.0
Excellent
KLAAS from Belgium
Couple
Stayed 1 night in October 2016

Decent choice”

Basically the same standard as other mercure hotels. Be aware then in Netherlands you do not get standard slippers or drinking water (as usually they advise the tap water). Price is expensive compared to other countries, but not abnormal for amsterdam. Staff is very correct and helpfull.

Reviewed May 16, 2017
8.3
Excellent
Maria from Australia
Family with teens
Stayed 4 nights in May 2011

Very Lovely Hotel”

quiet location, with very comfortable rooms

the hotel itself was quite a distance from the city central. it was also not very close to the metro or the tram so it would be slightly expensive to take the cab after a shopping spree. however, my daughter & i did not mind the distance of the public transportation as the walk to the station was certainly enjoyable. the hotel was situated in a quiet location. the rooms were excellent, very comfortable & spacious. we had breakfast buffet which was also a delight as there were a good selection of food. it was a busy day when we checked-in but the staff were all too accomodating. but the best part was the check-out as it was hassle free. no need to wait in line to be served by a staff. we had a very enjoyable stay in this hotel!

Reviewed October 27, 2011
8.8
Excellent
Theresa from United States
Solo traveler
Stayed 3 nights in April 2018

Modern and clean. Easy access to metro.”

This hotel was a good choice. Not very close to the city center but an easy 10 min walk to the metro. Check in was very thorough. I had a nice view of the river and the room was very clean.

Reviewed April 09, 2018
5.0
Scott from New Zealand
Couple
Stayed 3 nights in August 2015

Kiwis in Amsterdam”

On arrival the young gentleman was as rude as I've meet, enquired as to parking and told carpark is full to park on street until something available. I protested telling him I will just leave the car out front, then he offered parking explaining the procedure, push speaker & he would open barrier, after 5 min of pushing speaker button my wife went to reception finally entry was gained with many parks available, we then had to pull our cases from carpark to the room, (so much for valet parking). Next morning wife goes outside for cigarette becomes stuck in lift due to card not being activated then unable to get in room on return, I was in shower and not hear her, when I finished I heard banging on door, I find wife in hall crying and distressed. Room on first night was cold and no way to increase temperature, had to request a heater. Finally and not making accusations but when we arrived at our next destination a mobile phone we bought in France (90e) was missing, we never used it in Holland as not work there so had no reason to take with us during the day times and can not see how we lost it. Again not making accusations towards staff but find it hard to understand how it could become lost. I choose the Mercure because it had parking and didn't realise it was charged at 25e per night, had I realised this most likely would have chosen a Hotel in central part of city leaving car at a parking station for same cost, this was my mistake by not investigating further In our country parking is free with accommodation. We did enjoy our stay in Amsterdam but your food prices reflect your isolation very expensive.

Reviewed August 17, 2015
9.6
Exceptional
Jesse from Australia
Solo traveler
Stayed 4 nights in April 2017

Amazing staff”

The staff at Mercure were the highlight. It was such an enjoyable stay.

Reviewed April 10, 2017
5.2
David from Australia
Family with young children
Stayed 5 nights in August 2018

Misled”

Very disappointing. The title is Mercure Amsterdam City. It is a long way from the centre and there are no nearby supermarkets. The Metro station is a decent walk. The hotel was not as clean as it should be for 4 stars (the carpet on our floor needed vacuuming. The window latch was faulty, one lift was faulty, the toilet seat was loose. The USB charger was faulty. There was no milk and only paper cups. We had to ask for towels to be replaced.Bar meals were too large and no part orders were available. Having said that, the staff were friendly and responsive .

Reviewed August 31, 2018
8.3
Excellent
Caroline from Australia
Couple
Stayed 2 nights in October 2015

Lovely stay in amsterdam”

The staff to welcome the guests were outstanding Very comforting and informative

The room was lovely and very clean I enjoyed my stay I did not mind it was out of the city nice and quiet The whole hotel was wonderful and the staff were fantastic

Reviewed October 12, 2015
7.0
Very good
Craig from South Africa
Solo traveler
Stayed 2 nights in May 2012

Really nice hotel!”

Comfort

This is a great hotel and other than the distance from the Centre of Amsterdam, I can't complain. If you plan to visit the centre not using taxi's than you probably will need to make use of the Metro Rail, which is easy to use, but it is a distance to walk to from the hotel.

Reviewed June 22, 2012
8.8
Excellent
Hassan from Singapore
Family with young children
Stayed 5 nights in February 2017

Wonderful staff”

the staff is a really important thing for me in a hotel, and the staff here are wonderful, helping me with my queries and a very friendly with me and my family. room was big and very clean. breakfast spread was reasonable. other than the location, everything else is wonderful.

Reviewed December 06, 2017
10.0
Exceptional
Michael from United Kingdom
Group
Stayed 2 nights in October 2016

Great hotel”

Well connected making it easy to get to the city centre, airport and the arena. On site facilities great, shop selling food 24/7, nice bar and restaurant. Staff service excellent.

Reviewed December 05, 2016
8.3
Excellent
Warwick from Australia
Couple
Stayed 3 nights in September 2012

Too far from everything ”

Nice room, good breakfast, nice hotel

Was too far from everything, it was hard to find in the night getting the train on arrival. It would be good if you didn't want to spend your days in the city. We wished we had of stayed closer to the city, there were many places. It seemed to be full of business people,

Reviewed October 12, 2012
8.0
Excellent
Sima from Norway
Family with young children
Stayed 3 nights in October 2018

All you need for a hotel”

Not too luxury, not too cheap. Just enough for a hotel. Clean and with reasonable distance from public transport, airport and city center. Friendly and helpful staff!

Reviewed October 24, 2018
7.7
Very good
NORIYUKI from Japan
Group
Stayed 2 nights in April 2013

Not bad”

Quality of the room, unlimited high speed WIFI, and restaurant

Satisfied points @Room; enough large for one person, very comfortable @WIFI; it was unlimited and speedy Unsatisfied points @Location; it is a big far south from city center @Elevator; it was too slow to catch the elevator for going down in the morning. I stayed 14th floor and was able to get into it 10 minutes later after putting the button.

Reviewed April 10, 2013
8.3
Excellent
ROBERT from Australia
Couple
Stayed 1 night in June 2012

A good standard of hotel considering price charged”

good sized modern bedroom and bathroom.

Location of the hotel involves a 10 minute walk to the Metro and instructions from staff did not include a warning that on return to the station you were on a different side and street which meant we got lost and walked for over an hour to try and find the hotel. The location was quiet and amenities were good.

Reviewed July 06, 2012
8.8
Excellent
Naina from United Kingdom
Group
Stayed 3 nights in September 2017

Great and clean hotel ”

The hotel was great but a bit further from central than we thought but one tram (about 10 min walk) takes you straight to Central Station. Hotel is in a nice and quiet business area.

Reviewed September 27, 2017
9.0
Exceptional
Michael from Australia
Couple
Stayed 2 nights in March 2013

great value good staff good food”

said in summary

we had a great time, easy access to city, and within walking distance of park and shops

Reviewed April 12, 2013
12345
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