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2,783 reviews
2,783 reviews
6.5
Location rating score
Make your best journey to Amsterdam with the promised standard of ALLSAFE, and enjoy free Wi-Fi in all rooms. Conveniently situated in the Oost / Watergraafsmeer part of Amsterdam, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Van Gogh Museum. Rated with 4 stars, this high-quality property provides guests with access to restaurant, fitness center and steamroom on-site.
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Your Health and Safety are our Absolute Priority
Bicycle rental
Car park
Shuttle service
Complimentary WIFi in all rooms
Check-in/out [express]
12 travelers have booked today.
Value for money | 7.7 |
Location rating | 6.5 |
Nearest airport | Amsterdam Airport Schiphol (AMS) |
Distance to airport | 10.2 km |
Does Mercure Hotel Amsterdam City have a hot tub?
Mercure Hotel Amsterdam City does not have a hot tub.
What time is check-in and check-out at Mercure Hotel Amsterdam City?
Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.
How do I get to Mercure Hotel Amsterdam City?
A stay at Mercure Hotel Amsterdam City also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Mercure Hotel Amsterdam City has a car park available for guests. Parking is available for a fee of 24 EUR per day. Self-parking is conveniently available at the hotel. If you're looking for an easy way to get around Amsterdam with private transportation, the hotel can arrange taxi service.
Is breakfast offered at Mercure Hotel Amsterdam City?
Start your mornings right, with the continental and buffet breakfast options offered at Mercure Hotel Amsterdam City. Adults can enjoy breakfast offered with an additional charge of 23 EUR if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.
What are my dining options at Mercure Hotel Amsterdam City?
Mercure Hotel Amsterdam City features an on-site restaurant for your dining convenience.
Can special events be hosted at Mercure Hotel Amsterdam City?
Audio-visual equipment service is offered to help your event go smoothly.
What is the smoking policy at Mercure Hotel Amsterdam City?
Mercure Hotel Amsterdam City does not permit smoking in any of its rooms, but allows smoking in designated areas.
What is the closest train, metro, or bus station to Mercure Hotel Amsterdam City?
The closest train, metro, or bus station is Overamstel Metro Station, 490 m away from Mercure Hotel Amsterdam City.
What restaurants are nearby Mercure Hotel Amsterdam City?
Mercure Hotel Amsterdam City’s neighborhood is Oost / Watergraafsmeer which includes popular restaurants such as Restaurant Amstelle, Thuis Aan de Amstel and Nessst.
What popular shopping places are close to Mercure Hotel Amsterdam City?
Mercure Hotel Amsterdam City is located in Oost / Watergraafsmeer area which features shopping places such as All the Luck in the World and Dappermarkt.
What are popular attractions near Mercure Hotel Amsterdam City?
Mercure Hotel Amsterdam City is located in Oost / Watergraafsmeer area, which is famous for attractions such as JOS/Watergraafsmeer, Wartburgia and TABA.
10
"Great hotel, value worthy, very helpful staff"
Yan
|
May 28, 2022
9.2
"Great staff and location."
Sue
|
May 25, 2022
9.6
"We enjoyed our stay."
Imran
|
March 28, 2022
Mercure Hotel Amsterdam City
Wake up to the wonder of Amsterdam with a stay at Mercure Hotel Amsterdam City, located only minutes from the heart of the city. Sampling the authentic culture of Amsterdam is easy with a stay at Mercure Hotel Amsterdam City, just 3.3 km from Van Gogh Museum.
The facilities and services provided by Mercure Hotel Amsterdam City ensure a pleasant stay for guests. Post your pictures and answer your emails whenever you want, with the hotel's free Wi-Fi internet access. The hotel provides taxi and shuttle services to help you get to where you want to go in Amsterdam. Parking is always available, provided by the hotel for their driving guests.
While lodging at this wonderful hotel, the helpful staff at the front desk can assist you with multiple services that include express check-in or check-out, luggage storage and safety deposit boxes. If you want seats to city's best entertainment, you can get help through the hotel's ticket service and tours. The hotel's on-site dry cleaning service and laundry service help you keep your favorite travel outfits clean so you can pack less. In-room conveniences include 24-hour room service, room service and daily housekeeping, so you can relax and enjoy your stay.
Some small or last-minute needs can be quickly fulfilled by the convenience stores without having to leave the hotel. The hotel is entirely non-smoking, ensuring a clean air environment. Smoking is restricted to the designated smoking areas.
Experience high-quality room facilities during your stay at Mercure Hotel Amsterdam City. The hotel provides linen service and air conditioning in some rooms for the benefit of guests. Some selected rooms have daily newspaper, television, in-room video streaming and cable TV to keep guests entertained. The hotel also provides guests with a refrigerator, a coffee or tea maker and mini bar in some rooms.
Mercure Hotel Amsterdam City also provides a hair dryer, toiletries and towels in bathrooms for select rooms.
Dining and things to do
Start your vacation days in the best possible way. Begin every morning of your stay with an in-house breakfast. Wake up bright and energetic in the mornings with a cup of good coffee offered at the cafe right at the hotel. Never let hunger affect your travel plans! Restaurants on-site provide convenient and tasty dining options. Have fun at night with your travel companions right at the hotel's bar.
Mercure Hotel Amsterdam City has vending machines that provide round-the-clock refreshment, at low cost.
To fill your days, be sure to check out the fantastic facilities offered at Mercure Hotel Amsterdam City. Pamper and indulge yourself with a visit to the solarium, steam room, spa and sauna. For those who hate to miss a workout, a trip to the hotel's fitness facility will keep you fresh and healthy. Souvenir shopping for yourself or those back home takes no time at all at the shops and souvenir shops.
8
Housekeeping
8 mentions
Breakfast
5 mentions
Internet
2 mentions
Taxi
1 mention
Languages spoken
Outdoor
Accessibility
Internet access
Things to do, ways to relax
Cleanliness and safety
Dining, drinking, and snacking
Services and conveniences
For the kids
Land sports
Access
Getting around
Sports equipment rental
Available in all rooms
FLOOR Amsterdam
6.5
Airports
Public transportation
Hospital or clinic
Shopping
Convenience store
Cash withdrawal
Popular landmarks
Nearby landmarks
Extra beds vary by room. Please check each room's capacity for details.
All children are welcome.
Check-in/Check-out
Extras
The property
Parking
Due to COVID-19 circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information.
In response to the Coronavirus (COVID-19), the property is implementing additional measures to protect the safety of guests and staff, including but not limited to enhanced cleaning and sanitization procedures. Please contact the property for more information.
The hotel has an ‘ALL Safe Officer’, a dedicated health and safety officer to oversee all procedures and assist guests with queries related to hotel operations and preventative measures.
Food and beverage options such as breakfast might be limited or unavailable during this time. Please contact the property for more information.
![]() Mercure Hotel Amsterdam City | Best value! ![]() | ![]() | ![]() | |
Dining | Breakfast available | Breakfast available | Breakfast available | Breakfast available |
Guest rating | Very good 212 reviews 7.7Location 6.5 | Excellent 309 reviews 8.6Location 7.8 | Excellent 356 reviews 8.1Location 7.6 | Excellent 172 reviews 8.2Location 8.3 |
Neighborhood | Oost / Watergraafsmeer | Oud Zuid | Zuideramstel | Geuzenveld / Slotermeer |
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Very happy stay in Amsterdam”
First of all, I emphasize we are very happy with our stay at Mercure. One objection is the price of breakfast which is 22 euros. But you can book breakfast ahead when you check in for half that price. Still 11 euros is fairly pricey. And, since there are no restaurants within walking distance, it's practically necessary to eat breakfast there. THe breakfast bar was good, however. I thought the distance to walk with luggage to and from the train station was a little far but my husband, who was pulling the suitcase, thought it was fine and pointed out our walk to the tube from home in London is no further. Otherwise, our stay was great. The staff were consistently courteous and went out of their way to arrange for an extra night when the hotel was already booked solid. They had, for five euros, a boat that picked us up at the hotel on the river and took us on a tour and to town. This was available in at 9:45 and 10:00 a.m. The room was fresh and clean and spacious and had a view looking out to the east over the river on which the hotel is situated. The sunrises were spectacular. The food in the restaurants was good and there is a nice patio adjacent to the dining room which sits right on the river bank. Very pleased
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Good location near Rai Exhibition Hall”
mercure hotel amsterdam city is very close to rai exhibition hall, only 15 minutes walking distance and 1 stop from metro to rai stop. hotel room is comfortable and hotel staff is friendly and willing to help the guest in many matters. hotel also provide daily free coffee for all the guest.
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Great location”
The hotel was absolutely perfect! We was looking for a hotel with a good location and this couldn't have been better! We was bang I'm the middle of the city and all the bars, shops and cafes was on out doorstep literally! The service in the hotel was amazing, every member of staff was so friendly and very helpful telling us everything we needed to know for our visit. The rooms were very clean and basic just what we needed and there was a safe and TV for extra comfort. The beds themselves was surprisingly very comfortable every night I had a good night sleep! The best thing about the hotel had to be the location and the staff, and the only thing I can fault is there was scaffolding up while we were staying but you couldn't help that! I would 100% stay again and I am already planning my next visit back to Amsterdam and city hotel!
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Very nice hotel but far from the center of city”
The staff were absolutely incredible in helping me try to contact friends that live in Amsterdam. The room was very clean, modern, and comfortable. And free WiFi throughout the entire hotel! The only issue I had with this hotel was its location, but I knew that when I booked because I got a great deal so it wasn't a big deal.
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Decent choice”
Basically the same standard as other mercure hotels. Be aware then in Netherlands you do not get standard slippers or drinking water (as usually they advise the tap water). Price is expensive compared to other countries, but not abnormal for amsterdam. Staff is very correct and helpfull.
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Very Lovely Hotel”
the hotel itself was quite a distance from the city central. it was also not very close to the metro or the tram so it would be slightly expensive to take the cab after a shopping spree. however, my daughter & i did not mind the distance of the public transportation as the walk to the station was certainly enjoyable. the hotel was situated in a quiet location. the rooms were excellent, very comfortable & spacious. we had breakfast buffet which was also a delight as there were a good selection of food. it was a busy day when we checked-in but the staff were all too accomodating. but the best part was the check-out as it was hassle free. no need to wait in line to be served by a staff. we had a very enjoyable stay in this hotel!
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Modern and clean. Easy access to metro.”
This hotel was a good choice. Not very close to the city center but an easy 10 min walk to the metro. Check in was very thorough. I had a nice view of the river and the room was very clean.
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Kiwis in Amsterdam”
On arrival the young gentleman was as rude as I've meet, enquired as to parking and told carpark is full to park on street until something available. I protested telling him I will just leave the car out front, then he offered parking explaining the procedure, push speaker & he would open barrier, after 5 min of pushing speaker button my wife went to reception finally entry was gained with many parks available, we then had to pull our cases from carpark to the room, (so much for valet parking). Next morning wife goes outside for cigarette becomes stuck in lift due to card not being activated then unable to get in room on return, I was in shower and not hear her, when I finished I heard banging on door, I find wife in hall crying and distressed. Room on first night was cold and no way to increase temperature, had to request a heater. Finally and not making accusations but when we arrived at our next destination a mobile phone we bought in France (90e) was missing, we never used it in Holland as not work there so had no reason to take with us during the day times and can not see how we lost it. Again not making accusations towards staff but find it hard to understand how it could become lost. I choose the Mercure because it had parking and didn't realise it was charged at 25e per night, had I realised this most likely would have chosen a Hotel in central part of city leaving car at a parking station for same cost, this was my mistake by not investigating further In our country parking is free with accommodation. We did enjoy our stay in Amsterdam but your food prices reflect your isolation very expensive.
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Amazing staff”
The staff at Mercure were the highlight. It was such an enjoyable stay.
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Misled”
Very disappointing. The title is Mercure Amsterdam City. It is a long way from the centre and there are no nearby supermarkets. The Metro station is a decent walk. The hotel was not as clean as it should be for 4 stars (the carpet on our floor needed vacuuming. The window latch was faulty, one lift was faulty, the toilet seat was loose. The USB charger was faulty. There was no milk and only paper cups. We had to ask for towels to be replaced.Bar meals were too large and no part orders were available. Having said that, the staff were friendly and responsive .
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Lovely stay in amsterdam”
The room was lovely and very clean I enjoyed my stay I did not mind it was out of the city nice and quiet The whole hotel was wonderful and the staff were fantastic
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Really nice hotel!”
This is a great hotel and other than the distance from the Centre of Amsterdam, I can't complain. If you plan to visit the centre not using taxi's than you probably will need to make use of the Metro Rail, which is easy to use, but it is a distance to walk to from the hotel.
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Wonderful staff”
the staff is a really important thing for me in a hotel, and the staff here are wonderful, helping me with my queries and a very friendly with me and my family. room was big and very clean. breakfast spread was reasonable. other than the location, everything else is wonderful.
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Great hotel”
Well connected making it easy to get to the city centre, airport and the arena. On site facilities great, shop selling food 24/7, nice bar and restaurant. Staff service excellent.
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Too far from everything ”
Was too far from everything, it was hard to find in the night getting the train on arrival. It would be good if you didn't want to spend your days in the city. We wished we had of stayed closer to the city, there were many places. It seemed to be full of business people,
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All you need for a hotel”
Not too luxury, not too cheap. Just enough for a hotel. Clean and with reasonable distance from public transport, airport and city center. Friendly and helpful staff!
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Not bad”
Satisfied points @Room; enough large for one person, very comfortable @WIFI; it was unlimited and speedy Unsatisfied points @Location; it is a big far south from city center @Elevator; it was too slow to catch the elevator for going down in the morning. I stayed 14th floor and was able to get into it 10 minutes later after putting the button.
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A good standard of hotel considering price charged”
Location of the hotel involves a 10 minute walk to the Metro and instructions from staff did not include a warning that on return to the station you were on a different side and street which meant we got lost and walked for over an hour to try and find the hotel. The location was quiet and amenities were good.
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Great and clean hotel ”
The hotel was great but a bit further from central than we thought but one tram (about 10 min walk) takes you straight to Central Station. Hotel is in a nice and quiet business area.
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great value good staff good food”
we had a great time, easy access to city, and within walking distance of park and shops
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