Very good 7.4
Based on 64 reviews

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About Mercure Hotel Amsterdam City

Description

A convenient hotel right outside the city center of Amsterdam, Mercure Hotel Amsterdam City has 368 spacious, non-smoking rooms to offer. The hotel features an à la carte restaurant, La VOC, with an international oriented cuisine. Besides that, the property has a typical Dutch bar/bistro. Amsterdam is famous for its canals, and Mercure Hotel Amsterdam City is located at one of the famous rivers, the Amstel. Be sure to visit the nearby Van Gogh Museum where many of the famous artist's works can be viewed. The property promises a comfortable stay just outside the city center, guaranteed by a high level of praise from past guests.
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Features

Internet access

  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas

Getting around

  • Airport transfer
  • Bicycle rental
  • Car park
  • Valet parking

Things to do, ways to relax

  • Fitness center
  • Sauna
  • Solarium
  • Steamroom

Dining, drinking, and snacking

  • Bar
  • Restaurant(s)
  • Room service
  • Room service [24-hour]
  • Vending machine

Services and conveniences

  • Currency exchange
  • Dry cleaning
  • Laundry service
  • Luggage storage
  • Safety deposit boxes
  • Shop(s)
  • Smoking area

Access

  • Check-in/check-out [express]
  • Elevator
  • Facilities for disabled guests
  • Front desk [24-hour]
  • Pets allowed
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Policies

Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-11 year(s) Stay for free if using existing bedding.
  • Guests over 11 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Check-In From: 02:00 PM
Check-Out Until: 12:00 PM
Distance to Airport: 15 km
Internet Usage Fee: 0 EUR
Non-Smoking Rooms / Floors: yes
Number of Bars: 1
Number of Restaurants: 1
Number of Rooms : 368
Parking Fee (per day): 24 EUR
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Recent customer comments

Filter by traveler type
Very good



based on 64 reviews
  • Cleanliness 8.3
  • Facilities 6.7
  • Location 6.1
  • Room Comfort/Standard 7.7
  • Service 8.0
  • Value for money 7.3
  • Food/Dining 7.3
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Paul from United Kingdom
Solo traveler
Classic Triple Room
Stayed 2 nights in September 2016
Nice hotel
Very helpful staff
Reviewed September 11, 2016

Manoj from Singapore
Couple
Standard Double Room
Stayed 2 nights in September 2016
Good job by Agoda but the hotel was otherwise.
Once at the hotel, the room we were given was a little dirty. The carpet was badly stained. No shops nearby to buy stuffs for everyday use. Of course this not Agoda's fault. Agoda still remains my preferred hotels booking site.
Reviewed September 05, 2016

Roger from Switzerland
Couple
Standard Double Room
Stayed 3 nights in July 2016
mercure amsterdam
not far from mrt. rooms actually abit old also bathroom. breakfast is perfect.
Reviewed July 21, 2016

Ng from Malaysia
Couple
Standard Double Room
Stayed 3 nights in April 2016
The breakfast had a good spread at an offer price
Another couple friend of ours took the boat ride cruise to Anne Frank. Unfortunately the tour was delayed for more than half hour and they were not pick from the designated area.
Reviewed May 14, 2016

Michéal from Ireland
Couple
Standard Double Room
Stayed 3 nights in February 2016
.
The bed
Noisy and woken up both morning by hotel staff and workers working above the room at 9 in the morning
Reviewed March 01, 2016

Caroline from Australia
Couple
Standard Double Room
Stayed 2 nights in October 2015
Lovely stay in amsterdam
The staff to welcome the guests were outstanding Very comforting and informative
The room was lovely and very clean I enjoyed my stay I did not mind it was out of the city nice and quiet The whole hotel was wonderful and the staff were fantastic
Reviewed October 12, 2015

Scott from New Zealand
Couple
Standard Double Room
Stayed 3 nights in August 2015
Kiwis in Amsterdam
On arrival the young gentleman was as rude as I've meet, enquired as to parking and told carpark is full to park on street until something available. I protested telling him I will just leave the car out front, then he offered parking explaining the procedure, push speaker & he would open barrier, after 5 min of pushing speaker button my wife went to reception finally entry was gained with many parks available, we then had to pull our cases from carpark to the room, (so much for valet parking). Next morning wife goes outside for cigarette becomes stuck in lift due to card not being activated then unable to get in room on return, I was in shower and not hear her, when I finished I heard banging on door, I find wife in hall crying and distressed. Room on first night was cold and no way to increase temperature, had to request a heater. Finally and not making accusations but when we arrived at our next destination a mobile phone we bought in France (90e) was missing, we never used it in Holland as not work there so had no reason to take with us during the day times and can not see how we lost it. Again not making accusations towards staff but find it hard to understand how it could become lost. I choose the Mercure because it had parking and didn't realise it was charged at 25e per night, had I realised this most likely would have chosen a Hotel in central part of city leaving car at a parking station for same cost, this was my mistake by not investigating further In our country parking is free with accommodation. We did enjoy our stay in Amsterdam but your food prices reflect your isolation very expensive.
Reviewed August 17, 2015

yasser from Saudi Arabia
Family with young children
Standard Double Room
Stayed 2 nights in August 2015
Nice hotel
Nice and comfortable hotel
Good
Reviewed August 10, 2015

Ruth from United States
Couple
Deluxe double room
Stayed 3 nights in October 2014
Very happy stay in Amsterdam
Customer service, layout of the room, atmosphere
First of all, I emphasize we are very happy with our stay at Mercure. One objection is the price of breakfast which is 22 euros. But you can book breakfast ahead when you check in for half that price. Still 11 euros is fairly pricey. And, since there are no restaurants within walking distance, it's practically necessary to eat breakfast there. THe breakfast bar was good, however. I thought the distance to walk with luggage to and from the train station was a little far but my husband, who was pulling the suitcase, thought it was fine and pointed out our walk to the tube from home in London is no further. Otherwise, our stay was great. The staff were consistently courteous and went out of their way to arrange for an extra night when the hotel was already booked solid. They had, for five euros, a boat that picked us up at the hotel on the river and took us on a tour and to town. This was available in at 9:45 and 10:00 a.m. The room was fresh and clean and spacious and had a view looking out to the east over the river on which the hotel is situated. The sunrises were spectacular. The food in the restaurants was good and there is a nice patio adjacent to the dining room which sits right on the river bank. Very pleased
Reviewed October 21, 2014

Ponny from Taiwan
Business traveler
Deluxe double room
Stayed 2 nights in September 2014
Pretty nice hotel
good decoration, good food, clean enviornment
Reviewed September 18, 2014

Taxes and service fees are generally recovery charges which Agoda pays to the vendor or which are collected by the vendor. For more details, please see the Agoda Terms of Use. Tax and service fees may also contain fees that Agoda retains as compensation for processing the reservation.

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