18 Jul 2019
Thursday
19 Jul 2019
Friday
2 adults
1 room
Mercure Hotel Apartments Dubai Barsha Heights
Dubai Barsha Heights Area Sheikh Zayed Road Po Box 500300, Barsha Heights (Tecom), Dubai, United Arab Emirates, 500300
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Mercure Hotel Apartments Dubai Barsha Heights Reviews
7.4
Very good
/10
(56 reviews)See what guests said
8.8
Excellent"Staff is helpful and friendly."
Yi L.
-
December 26, 2017
7.4
Very good serviceThings you’ll love about Mercure Hotel Apartments Dubai Barsha Heights
Things you'll love
30 meters to public transportation
Airport transfer
Currency exchange
Air conditioning
Excellent
Location
8.0
See map
Excellent location
Popular
Nearby
| Value for money | 7.1 |
| Location rating | 8.0 |
| Nearest airport | Al Maktoum International Airport (DWC) |
| Distance to airport | 23.9 km |
Rooms available at Mercure Hotel Apartments Dubai Barsha Heights
Room photos and details
One Bed Room Apartment
...
- Room size: 61 m²/657 ft²
- City view
- 2 single beds
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Room photos and details
Family Two-Bedroom Apartment with View
...
- Room size: 105 m²/1130 ft²
- Balcony/terrace
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Room photos and details
Family 2-Bedroom
...
- Room size: 105 m²/1130 ft²
- City view
- 2 single beds and 1 king be...
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Room photos and details
Family Two-Bedroom Apartment with Skyline View
...
- Room size: 105 m²/1130 ft²
- Balcony/terrace
- 2 single beds and 1 queen b...
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Room photos and details
Prestige Two-Bedroom Suite with City View
...
- Room size: 105 m²/1130 ft²
- 2 bathrooms
- 1 king bed
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Room photos and details
1 Bedroom Apartment Twin Bed
...
- Room size: 61 m²/657 ft²
- City view
- 2 single beds
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Room photos and details
Prestige Two-Bedroom Suite with View
...
- Room size: 105 m²/1130 ft²
- 2 bathrooms
- 1 king bed
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Room photos and details
Family One Bed Room
...
- Room size: 61 m²/657 ft²
- City view
- 1 king bed
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Room photos and details
2-Bedroom City View Apartment - Non-Smoking
...
- Room size: 105 m²/1130 ft²
- City view
- 2 single beds and 1 king be...
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Room photos and details
City View Family Room - Non-Smoking
...
- Room size: 61 m²/657 ft²
- City view
- 1 king bed
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Have a question for Mercure Hotel Apartments Dubai Barsha Heights?
What people love about Mercure Hotel Apartments Dubai Barsha Heights
- Breakfast8.8Excellent
"Good breakfast."
Yi L.
|
December 26, 2017
- 9.6Exceptional
"Good service."
Kashif
|
March 12, 2018
- Spaciousness10.0Exceptional
"Spacious room with lovely & gorgeous interior."
SUNG H.
|
November 6, 2018
9.2
Exceptional"All the staff members are good and cordial."
Mihir
|
January 7, 2019
An overview
Located in the Barsha Heights (Tecom) area, Mercure Hotel Apartments Dubai Barsha Heights is the ideal point of departure for your excursions in Dubai. From here, guests can make the most of all that the lively city has to offer. With its convenient location, the property offers easy access to the city's must-see destinations.
All the services and amenities you have come to expect from Accor Hotels are right in the comfort of your own home. Guests can enjoy on-site features like daily housekeeping, express check-in/check-out, car park, airport transfer, babysitting.
All guestrooms feature a variety of comforts. Many even provide mirror, air conditioning, telephone, internet access – LAN, kitchenette to please the most discerning guest. The property offers many unique recreational opportunities such as outdoor pool, indoor pool. When you are looking for comfortable and convenient accommodation in Dubai, make Mercure Hotel Apartments Dubai Barsha Heights your home away from home.
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What they offer
10.0
Exceptional"Very satisfied with the hotel."
SUNG H.
|
November 6, 2018
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Popular facilities
- Fitness center
- Swimming pool [outdoor]
- Restaurants
Languages spoken
- English
- French
- Italian
- Arabic
- German
- Russian
- Chinese [Mandarin]
- Hindi
Internet access
- Free Wi-Fi in all rooms!
- Wi-Fi in public areas
Things to do, ways to relax
- Fitness center
- Spa
- Swimming pool [outdoor]
- Hot tub
- Squash court
- Ticket services
- Massage
- Steamroom
- Tours
- Sauna
- Swimming pool [indoor]
Dining, drinking, and snacking
- Bar
- Restaurant [halal]
- Room service
- Grocery delivery
- Restaurants
Services and conveniences
- Cash withdrawal
- Gift/souvenir shop
- Shops
- Concierge
- Laundry service
- Smoke-free property
- Currency exchange
- Luggage storage
- Smoking area
- Daily housekeeping
- Safety deposit boxes
- Dry cleaning
- Salon
Land sports
- Golf course (within 3 km)
For the kids
- Babysitting service
- Kids club
- Family room
- Playground
Access
- Check-in/out [express]
- Facilities for disabled guests
- Pets allowed
- Elevator
- Front desk [24-hour]
- Wheelchair accessible
Getting around
- Airport transfer
- Car park [on-site]
- Shuttle service
- Car park [free of charge]
- Rental car
- Valet parking
Available in all rooms
- Air conditioning
- Free bottled water
- Mirror
- Alarm clock
- Internet access – LAN
- Sofa
- Bathtub
- Ironing facilities
- Wake-up service
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Nearest essentials
Airports
Al Maktoum International Airport (DWC)
23.9 km
Dubai International Airport (DXB)
26.1 km
Public transportation
Dubai Internet City Metro Station
40 m
1 minute
University Metro Station
2.1 km
8 minutes
Hospital or clinic
Mediclinic Meadows
4.5 km
Shopping
Mall of the Emirates
3.4 km
Convenience store
Circle K
380 m
8 minutes
Cash withdrawal
ATM
130 m
2 minutes
Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What to eat nearby
American cuisine
Crown and Lion
420 m American, Bar, British
Icon Bar & Lounge
1.9 km American, Bar, European
Crab Tavern Dubai
2.4 km American, Bar, Seafood
Mediterranean cuisine
Serena's Seafood
2.1 km Mediterranean, Seafood, Soups
Doner Kebap
3.4 km Mediterranean
Le Pirate Restaurant
3.5 km Mediterranean
Asian cuisine
The Avenue
30 m Asian, International, Mediterranean
WideRange Restaurant
350 m Asian, Chinese, Indian
Toshi
420 m Asian, Chinese, Japanese
What's nearby
Popular landmarks
- Dubai Marina Walk - 3.19 km
- Mall of the Emirates - 3.35 km
- Wild Wadi Waterpark - 4.57 km
- Dolphin Bay - 6.33 km
- Aquaventure Water Park - 6.41 km
- IBN Battuta Mall - 8.23 km
- Gurunanak Darbar Sikh Temple - 10.19 km
- Dubai Fountains - 14.69 km
- Burj Khalifa - 14.75 km
- The Dubai Mall - 15.13 km
Nearby landmarks
- Dubai Internet City Metro Station - 40 m
- The Palladium - 580 m
- American School of Dubai - 920 m
- Knowledge Villege - 1.02 km
- Jebel Ali Race Course - 1.06 km
- Internet City - 1.48 km
- Dubai Internet City - 1.69 km
- Black Palace Beach - 1.85 km
- Media Lounge - 1.92 km
- Tamanya Terrace - 1.94 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies
Children and extra beds
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
Minimum age of guests is: 0 year(s).
| Guest's age | Extra bed |
|---|---|
Infant 0-1 year(s) | Stay for free if using existing bedding. Baby cot/crib may be requested directly from the property. |
Children 2-11 year(s) | Stay for free if using existing bedding. If you need an extra bed, it will incur an additional charge. |
Guests 12 years and older are considered as adults | Must use an extra bed which will incur an additional charge. |
Others
- When booking more than 5 rooms, different policies and additional supplements may apply.
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Compare to other recommended properties
 Mercure Hotel Apartments Dubai Barsha Heights | Best value!  |  |  | |
| Breakfast | Breakfast available | Breakfast available | Breakfast available | Breakfast available |
| Guest rating | Very good 56 reviews 7.4 Location 8.0 | Excellent 359 reviews 8.2 Location 8.1 | Excellent 72 reviews 8.2 Location 8.0 | Excellent 237 reviews 8.0 Location 7.4 |
| Neighborhood | Barsha Heights (Tecom) | Barsha Heights (Tecom) | Barsha Heights (Tecom) | Jumeirah Beach |
Reviews of Mercure Hotel Apartments Dubai Barsha Heights from real guests
Provided by verified guests of 
Agoda Reviews (56)Booking.com Reviews (2245)
7.4
/
10
Very good
All languages
All guests (56)
All room types
Showing 25 verified guest comments
12
12
Check in. Step out.
Experiences on Agoda. Because your room is just the beginning.
- Excellent location
- Dubai Marina Walk
- Dubai Internet City Metro Station is within 0.04 km
Excellent”
Very good option, metro is outside the door and the facilities in the hotel are expanding every month.
Peter Bockmann”
I was travelling Solo so paid full price , but the price was quite reasonable for the level of accommodation. The room was excellent, roomy and nice décor with a generous balcony. The room was kept exceptionally tidy. The Staff were very supportive , friendly and accommodating. Nothing was too hard. Plenty of Staff and Service Managers at your disposal. The Hotel is right next to the Metro, within comfortable walking distance. The room was self contained so took full advantage of that. The on the run dine in meals averaged about AUD11.00. There is also a Supermarket located right across the road. On the flip side, it is an alcohol free hotel but suggest you pick up alcohol from the airport and you have your own private balcony to do what ever. There is a Sports Bar within walking distance. All up, I would definitely stay there again
Signboard ”
There is renovation going on. Wish there are more signs for the main entrance.
Good Stay at Mecure”
The lobby was being renovated at that time so it was a bit cramped during check in. Irene Joy help us during check in and even did the extra mile to make sure that our family can stay on the same floor. Really appreciated that. Welcomed us every time we arrive at the hotel. Location is great. No bar in the hotel, but there is a supermarket right across. Overall an excellent stay at Mercure and thanks again to Irene!
Dear valued guest, We very much appreciate your positive comments regarding your stay. It is a pleasure to read that you were happy with the service quality provided by Ms. Irene Joy. We do have renovation expected to complete by end of 1st quarter 2019 with brand new lobby, suites including Sportsbar serving alcohol. We hope that you will be able to experience these new developments soon. Thank you for your recommendation to other travelers. We look forward to your next visit. Sincerely, The Management
Great Housekeeping”
Great housekeeping, thanks to Benson and the very kind Suridan and Hazan who tool great care of everything is the room! Amazing
Dear Valued guest, We are delighted to read how happy you were with your stay and were impressed with our hotel. Thank you for your recommendation to other travelers. It is a pleasure to read that our products and services made a great impression on you. We look forward to welcoming you back again soon. Sincerely, The Management
Exceptional”
all the staff members are good and cordial. they are cortious and very helpful. I will like to especially highlight couteous approach n behaviour of anand, parking and luggage team for his helpful nature of services.
Dear valued guest, Thank you for writing a review. We are delighted that you were happy in overall with your stay. Thank you for your recommendation to other travelers. It is a pleasure to read that our products and services made a great impression on you. We look forward to welcoming you back again soon. Sincerely, The Management
Disappointing”
Disappointing, agoda sheathing the customer by not mention the noise of construction and listed under very good category. Noise from construction, strong fuel (diesel) smell, mold smell with visible green color bacteria all way around couch table and blocked wash basin. It was a horrible day & night without sleeping well, difficult breath special with my wife breathing asthma. I need my money back or I will file lawsuit case.
Dear valued guest, Thank you for your feedback, this is very important to us in order to provide you and all our guests a pleasant stay experience here in Mercure Barsha heights. We acknowledge your complains earlier received in our guest satisfaction survey and that our Director of Operations, Mr. Hany Samuel is already in contact with you due to the ongoing investigations as we are awaiting the photos from you. Once again, we regret the inconvenience you have mentioned. Please bear with us as we will surely be in touch with you as soon as we have completed our investigation. Thank you for your understanding. Sincerely, The Management
super!!”
very satisfied with the hotel. spacious room with lovely & gorgeous interior. large living room, kitchen, balcony.
Dear Valued guest, Thank you for taking the time to tell us about your experience at the Mercure Hotel Apartments Dubai Barsha Heights. We are glad that you found our rooms comfortable and stylish, spacious enough with balcony of nice view. We look forward to your next visit. Sincerely, The Management
famjly hotel”
check in and out took a long time more than 30 minutes
Dear valued guest, Thank you for taking the time to tell us about your experiences at the Mercure Hotel Apartments Dubai Barsha Heights. I am sorry to read that we did not meet all of your expectations. Please allow me to express my sincerest apologies for the set of inconveniences that was caused to you. At Mercure, we only strive to provide a superior service experience for every customer and your feedback is very important to us. Rest assured that we had already taken the appropriate measures to prevent these concerns from future occurrence. We hope that you will give us another opportunity to better serve you better in the near future. Kindly contact me on your next booking, I will ensure you a hassle free stay. Sincerely, Naseer T. Thodi General Manager
Bad bad reaseption ”
Bad bad reaseption Bad bad reaseption
Dear Valued guest, Thank you for taking the time to tell us about your recent stay. I am sorry that your experience did not meet all of your expectations; please allow me to express my sincerest apologies for the set of circumstances that inconvenienced you. Your feedback is very important to us. As it help us improve our service quality. We regret that service experienced was not up to your standards. In order for us to improve our services and resolve the inconsistency, kindly narrate the details of your experiences. This way we can resolve the issue on hand and better serve you in the near future. We do have a Duty Manager should a similar issue happen in your future stay, full time Duty Manager 24 hours, who are more than willing to help resolve these issues promptly to your satisfaction. Please do contact me on your next booking, I will ensure you a hassle free stay. Sincerely, Naseer T. Thodi General Manager
Good location but run down hotel”
It is conveniently located on Sheikh Zayed road, easy access to metro. Staff are lazy, facilities are old and run down - they gave us iron that leaves stains on clothes, well equipped kitchen.
Dear Valued guest, Thank you for taking the time to tell us about your recent stay.I am sorry that your experience did not meet all of your expectations; please allow me to express my sincerest apologies for the set of circumstances that inconvenienced you. In line with enhancing our guest experience priority, the hotel has minor renovation works in order for us to convert the look and feel to a more modern touch that we hope you will experience on your next visit. Your feedback is very important to us. As it help us improve our service quality. kindly narrate the details of your experiences from our Service member. This way we can resolve the issue on hand and better serve you in the near future. We hoped you contacted our Duty Manager during your stay, he is available 24 hours and willing to help resolve any issues promptly to your satisfaction. Please do contact me on your next booking, I will ensure you a hassle free stay. Sincerely, Naseer T. Thodi General Ma
Exceptional”
Good service. Make u feel comfortable
Dear valued guest, We very much appreciate your comments regarding your stay and that you experienced relaxation while staying with us. Thank you for your recommendation to other travelers. It is a pleasure to read that service from our team had met all your expectations. Your compliments were already shared to them. We look forward to welcoming you back again soon. Sincerely, Naseer T. Thodi General Manager
Good ”
I like the hotel for one reason. They upgrade my appointment. However, toilet was dirty. Towels are old and not clean. Service of reception was slow in check-in & out, un organized and not friendly enough. However, the apartment was spacious with 2 bedrooms, 2 bathrooms, kitchen, laundry, sittingroom and 2 balconies.
Dear Valued guest, Thank you for taking the time to tell us about your experience at the Mercure Hotel Apartments Dubai Barsha Heights. I am sorry that your experience did not meet all of your expectations; please allow me to express my sincerest apologies for the set of circumstances that inconvenienced you. Immediately upon receiving your comments, I have asked the manager in charge to conduct investigation regarding the shortfalls in the service. We do hope that you will give us another chance to serve you better, please bear in mind that any of your concerns can be communicated directly to our Duty manager, at same time, to resolve any issues during your stay. Kindly contact me on your next booking, I will ensure you a hassle free stay. Sincerely, Naseer T. Thodi General Manager
slow internet and hot/cold water cannot control”
Upon my checked in, the room wifi router was not working. The IT technician came but told me he will send someone to repair in the morning.....but no one came at all. I hv to log on to the wifi signal from the corridor. When taking your shower, be prepared to jump out of the shower fast as you cannot control the temperature of the water. One moment its very hot and the next moment its very cold. Tried to control the faucet but unable to control the water temp. My showers throughout my stay were very uncomfortable and i don't feel clean after the shower
Dear Valued guest, Thank you for taking the time to tell us about your experience at the Mercure Hotel Apartments Dubai Barsha Heights. I am sorry that your experience did not meet all of your expectations; please allow me to express my sincerest apologies for the set of circumstances that inconvenienced you. Immediately upon receiving your comments, I have asked the manager in charge to conduct investigation regarding the shortfalls in the service. We do hope that you will give us another chance to serve you better, please bear in mind that any of your concerns can be communicated directly to our Duty manager, at same time, to resolve any issues during your stay. Kindly contact me on your next booking, I will ensure you a hassle free stay. Sincerely, Naseer T. Thodi General Manager
Good”
Staff is helpful and friendly. Good breakfast. Next to metro Station.
Dear valued guest, Thank you for your recommendation & positive comments about our service, breakfast quality and accessibility to public transport. We could not be happier to read about your experience with us! It is our pleasure to see that we had exceeded your expectations with the service provided. Your compliments were already shared and will serve as inspiration to the whole team, to continually strive to give only the very best in service. We look forward to seeing you soon. Sincerely, Naseer T. Thodi General Manager
Excellent”
Hotel was in an excellent location, right next to the metro station making it easy to get around Dubai. The apartment was very spacious although the décor is starting to look a bit dated/shabby. The breakfast was fabulous and so was the pool. Would stay again.
Dear valued guest, Thank you for taking the time to tell us about your experience at the Mercure Hotel Apartments Dubai Barsha Heights. I am sorry that we did not meet all of your expectations; please allow me to express my sincerest apologies for the set of circumstances that inconvenienced you. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Rest assured that our utmost priority is to provide quality service and products to our guests. We regret that during your stay the, the hotel has minor renovation works in order for us to convert the look and feel to a more modern touch with complete State of the art in room technologies and new furnitures. Please do contact me on your next booking, I will personally ensure you a hassle free stay. Sincerely, Naseer T. Thodi General Manager
위치가 좋아요.”
메트로 바로 앞이라서 위치가 정말 좋아요. 그런대로 불편함 없는 호텔이에요.
Dear Valued guest, We very much appreciate your comments and thank you for recommending other travelers to stay at the Mercure Hotel Dubai Barsha Heights. It is always a pleasure to receive positive feedback from our most valued guests. The best reward to the hotel and its team is to share your experience in social media, be it Tripadvisor, Google and Facebook. This review will surely help our deserving staff be recognized and awarded for service excellence. We hope your next visit will be as pleasant as the previous one. Sincerely, Naseer T. Thodi General Manager
Very good”
كان الفندق في موقع ممتاز ، بجوار محطة المترو مما يجعل من السهل التجول في دبي.وحسن التعامل وخاصه شكر لموظف هشام لتعامله مع الظرف للى حصل لي ...
Dear Valued guest, We are delighted to read how happy you were with your stay and were impressed with our hotel. Thank you for your recommendation to other travelers. It is a pleasure to read that our products and services made a great impression on you. We look forward to welcoming you back again soon. Sincerely, The Management
Good”
المكان كان نظيف وجميل مع وجود اعادة تاهيل الطوابق العلوية وشكر خاص لموظف هشام سؤول الاستقبال والترحيب وحسن التعامل والتحمل في الطلبات التى طلبتها مع كل الاحترام له الموظفين معه ... مع توفير مواقف مجانا والانترانت مجانا
Dear valued guest, Thank you for taking the time to write a review and for choosing to stay with us. We appreciate your positive comments regarding your stay and we are very happy to read that we had exceeded your expectations with our products and services. Your compliments to the team with their exceptional service quality was already shared. Thank you for your recommendation to other travelers and we look forward to welcoming you back again soon. Sincerely, The Management
جميل ”
جميل جدا ومريح وقريب من المترو وحوله خدمات كثيره التاكسي متوفر وسوبر ماركت وحلاق
Dear valued guest, Thank you for taking the time to write a review and for choosing to stay with us. We appreciate your positive comments regarding your stay and we are very happy to read that we had exceeded your expectations with our products and services. Your compliments to the team with their exceptional service quality was already shared. Thank you for your recommendation to other travelers and we look forward to welcoming you back again soon. Sincerely, The Management