Mercure Hotel Apartments Dubai Barsha Heights

Mercure Hotel Apartments Dubai Barsha Heights

Dubai Barsha Heights Area Sheikh Zayed Road Po Box 500300, Barsha Heights (Tecom), Dubai, United Arab Emirates, 500300
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    Mercure Hotel Apartments Dubai Barsha Heights Reviews

    7.4
    Very good
    /10
    (56 reviews)See what guests said
    8.8
    Excellent

    "Staff is helpful and friendly."

    Yi L.

    -

    December 26, 2017

    7.4
    Very good service

    Things you’ll love about Mercure Hotel Apartments Dubai Barsha Heights

    Things you'll love

    • 30 meters to public transportation

    • Airport transfer

    • Currency exchange

    • Air conditioning

    Excellent
    Location
    8.0
    See map
    Excellent location
    Popular
    Nearby
  • Dubai Marina Walk3.19 km
  • Mall of the Emirates3.35 km
  • Wild Wadi Waterpark4.57 km
  • Dolphin Bay6.33 km
  • Aquaventure Water Park6.41 km
  • IBN Battuta Mall8.23 km
  • Gurunanak Darbar Sikh Temple10.19 km
  • Dubai Fountains14.69 km
  • Burj Khalifa14.75 km
  • The Dubai Mall15.13 km
  • Value for money7.1
    Location rating8.0
    Nearest airportAl Maktoum International Airport (DWC)
    Distance to airport23.9 km

    Rooms available at Mercure Hotel Apartments Dubai Barsha Heights

    One Bed Room Apartment
    One Bed Room Apartment
    ...
    • Room size: 61 m²/657 ft²
    • City view
    • 2 single beds
    Enter dates to see prices
    Family Two-Bedroom Apartment with View
    Family Two-Bedroom Apartment with View
    ...
    • Room size: 105 m²/1130 ft²
    • Balcony/terrace
    Enter dates to see prices
    Family 2-Bedroom
    Family 2-Bedroom
    ...
    • Room size: 105 m²/1130 ft²
    • City view
    • 2 single beds and 1 king be...
    Enter dates to see prices
    Family Two-Bedroom Apartment with Skyline View
    Family Two-Bedroom Apartment with Skyline View
    ...
    • Room size: 105 m²/1130 ft²
    • Balcony/terrace
    • 2 single beds and 1 queen b...
    Enter dates to see prices
    Prestige Two-Bedroom Suite with City View
    Prestige Two-Bedroom Suite with City View
    ...
    • Room size: 105 m²/1130 ft²
    • 2 bathrooms
    • 1 king bed
    Enter dates to see prices
    1 Bedroom Apartment Twin Bed
    1 Bedroom Apartment Twin Bed
    ...
    • Room size: 61 m²/657 ft²
    • City view
    • 2 single beds
    Enter dates to see prices
    Prestige Two-Bedroom Suite with View
    Prestige Two-Bedroom Suite with View
    ...
    • Room size: 105 m²/1130 ft²
    • 2 bathrooms
    • 1 king bed
    Enter dates to see prices
    Family One Bed Room
    Family One Bed Room
    ...
    • Room size: 61 m²/657 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    2-Bedroom City View Apartment - Non-Smoking
    2-Bedroom City View Apartment - Non-Smoking
    ...
    • Room size: 105 m²/1130 ft²
    • City view
    • 2 single beds and 1 king be...
    Enter dates to see prices
    City View Family Room - Non-Smoking
    City View Family Room - Non-Smoking
    ...
    • Room size: 61 m²/657 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Have a question for Mercure Hotel Apartments Dubai Barsha Heights?

    What people love about Mercure Hotel Apartments Dubai Barsha Heights

    • 8.8
      Excellent
      Breakfast

      "Good breakfast."

      Yi L.

      |

      December 26, 2017

    • 9.6
      Exceptional

      "Good service."

      Kashif

      |

      March 12, 2018

    • 10.0
      Exceptional
      Spaciousness

      "Spacious room with lovely & gorgeous interior."

      SUNG H.

      |

      November 6, 2018

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    More about Mercure Hotel Apartments Dubai Barsha Heights

    More about Mercure Hotel Apartments Dubai Barsha Heights

    9.2
    Exceptional

    "All the staff members are good and cordial."

    Mihir

    |

    January 7, 2019

    An overview

    Show less

    What they offer

    10.0
    Exceptional

    "Very satisfied with the hotel."

    SUNG H.

    |

    November 6, 2018

    Read more reviews
    Show less

    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show less

    What to eat nearby

    American cuisine
    American cuisine
    Crown and Lion
    420 m American, Bar, British
    Icon Bar & Lounge
    1.9 km American, Bar, European
    Crab Tavern Dubai
    2.4 km American, Bar, Seafood
    Mediterranean cuisine
    Mediterranean cuisine
    Serena's Seafood
    2.1 km Mediterranean, Seafood, Soups
    Doner Kebap
    3.4 km Mediterranean
    Le Pirate Restaurant
    3.5 km Mediterranean
    Asian cuisine
    Asian cuisine
    The Avenue
    30 m Asian, International, Mediterranean
    WideRange Restaurant
    350 m Asian, Chinese, Indian
    Toshi
    420 m Asian, Chinese, Japanese

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show more

    Property's guest policies

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    Reviews of Mercure Hotel Apartments Dubai Barsha Heights from real guests

    Provided by verified guests of Agoda
    Agoda Reviews (56)Booking.com Reviews (2245)
    7.4
    /
    10
    Cleanliness7.3
    Facilities7.1
    Location8.0
    Service7.4
    Value for money7.1
    All languages
    All guests (56)
    All room types
    Showing 25 verified guest comments
    12
    8.8
    Excellent
    Noe from United Arab Emirates
    Business traveler
    One-Bedroom Apartment with Two Single Beds and City View
    Stayed 2 nights in April 2019

    Excellent”

    Very good option, metro is outside the door and the facilities in the hotel are expanding every month.

    Reviewed April 19, 2019
    10.0
    Exceptional
    Peter from Australia
    Solo traveler
    Stayed 9 nights in March 2019

    Peter Bockmann”

    I was travelling Solo so paid full price , but the price was quite reasonable for the level of accommodation. The room was excellent, roomy and nice décor with a generous balcony. The room was kept exceptionally tidy. The Staff were very supportive , friendly and accommodating. Nothing was too hard. Plenty of Staff and Service Managers at your disposal. The Hotel is right next to the Metro, within comfortable walking distance. The room was self contained so took full advantage of that. The on the run dine in meals averaged about AUD11.00. There is also a Supermarket located right across the road. On the flip side, it is an alcohol free hotel but suggest you pick up alcohol from the airport and you have your own private balcony to do what ever. There is a Sports Bar within walking distance. All up, I would definitely stay there again

    Reviewed April 02, 2019
    8.0
    Excellent
    Kenneth from Malaysia
    Business traveler
    One-Bedroom Apartment with Two Single Beds and City View
    Stayed 2 nights in March 2019

    Signboard ”

    There is renovation going on. Wish there are more signs for the main entrance.

    Reviewed March 27, 2019
    9.2
    Exceptional
    Jeslito from Philippines
    Family with young children
    One-Bedroom Apartment with Two Single Beds and City View
    Stayed 3 nights in December 2018

    Good Stay at Mecure”

    The lobby was being renovated at that time so it was a bit cramped during check in. Irene Joy help us during check in and even did the extra mile to make sure that our family can stay on the same floor. Really appreciated that. Welcomed us every time we arrive at the hotel. Location is great. No bar in the hotel, but there is a supermarket right across. Overall an excellent stay at Mercure and thanks again to Irene!

    Reviewed February 13, 2019

    Dear valued guest, We very much appreciate your positive comments regarding your stay. It is a pleasure to read that you were happy with the service quality provided by Ms. Irene Joy. We do have renovation expected to complete by end of 1st quarter 2019 with brand new lobby, suites including Sportsbar serving alcohol. We hope that you will be able to experience these new developments soon. Thank you for your recommendation to other travelers. We look forward to your next visit. Sincerely, The Management

    Responded February 18, 2019
    Mercure Hotel Apartments Dubai Barsha Heights
    10.0
    Exceptional
    Ahmed from France
    Business traveler
    Stayed 1 night in January 2019

    Great Housekeeping”

    Great housekeeping, thanks to Benson and the very kind Suridan and Hazan who tool great care of everything is the room! Amazing

    Reviewed January 23, 2019

    Dear Valued guest, We are delighted to read how happy you were with your stay and were impressed with our hotel. Thank you for your recommendation to other travelers. It is a pleasure to read that our products and services made a great impression on you. We look forward to welcoming you back again soon. Sincerely, The Management

    Responded February 04, 2019
    Mercure Hotel Apartments Dubai Barsha Heights
    9.2
    Exceptional
    Mihir from Oman
    Family with young children
    One Bed Room Apartment
    Stayed 4 nights in January 2019

    Exceptional”

    all the staff members are good and cordial. they are cortious and very helpful. I will like to especially highlight couteous approach n behaviour of anand, parking and luggage team for his helpful nature of services.

    Reviewed January 07, 2019

    Dear valued guest, Thank you for writing a review. We are delighted that you were happy in overall with your stay. Thank you for your recommendation to other travelers. It is a pleasure to read that our products and services made a great impression on you. We look forward to welcoming you back again soon. Sincerely, The Management

    Responded January 10, 2019
    Mercure Hotel Apartments Dubai Barsha Heights
    2.8
    Hesham
    Couple
    Stayed 16 nights in November 2018

    Disappointing”

    Disappointing, agoda sheathing the customer by not mention the noise of construction and listed under very good category. Noise from construction, strong fuel (diesel) smell, mold smell with visible green color bacteria all way around couch table and blocked wash basin. It was a horrible day & night without sleeping well, difficult breath special with my wife breathing asthma. I need my money back or I will file lawsuit case.

    Reviewed November 27, 2018

    Dear valued guest, Thank you for your feedback, this is very important to us in order to provide you and all our guests a pleasant stay experience here in Mercure Barsha heights. We acknowledge your complains earlier received in our guest satisfaction survey and that our Director of Operations, Mr. Hany Samuel is already in contact with you due to the ongoing investigations as we are awaiting the photos from you. Once again, we regret the inconvenience you have mentioned. Please bear with us as we will surely be in touch with you as soon as we have completed our investigation. Thank you for your understanding. Sincerely, The Management

    Responded December 05, 2018
    Mercure Hotel Apartments Dubai Barsha Heights
    10.0
    Exceptional
    SUNG from South Korea
    Couple
    City View Family Room - Non-Smoking
    Stayed 1 night in November 2018

    super!!”

    very satisfied with the hotel. spacious room with lovely & gorgeous interior. large living room, kitchen, balcony.

    Reviewed November 06, 2018

    Dear Valued guest, Thank you for taking the time to tell us about your experience at the Mercure Hotel Apartments Dubai Barsha Heights. We are glad that you found our rooms comfortable and stylish, spacious enough with balcony of nice view. We look forward to your next visit. Sincerely, The Management

    Responded November 26, 2018
    Mercure Hotel Apartments Dubai Barsha Heights
    6.0
    ABDULWAHAB from Saudi Arabia
    Family with teens
    Stayed 1 night in July 2018

    famjly hotel”

    check in and out took a long time more than 30 minutes

    Reviewed July 12, 2018

    Dear valued guest, Thank you for taking the time to tell us about your experiences at the Mercure Hotel Apartments Dubai Barsha Heights. I am sorry to read that we did not meet all of your expectations. Please allow me to express my sincerest apologies for the set of inconveniences that was caused to you. At Mercure, we only strive to provide a superior service experience for every customer and your feedback is very important to us. Rest assured that we had already taken the appropriate measures to prevent these concerns from future occurrence. We hope that you will give us another opportunity to better serve you better in the near future. Kindly contact me on your next booking, I will ensure you a hassle free stay. Sincerely, Naseer T. Thodi General Manager

    Responded September 26, 2018
    Mercure Hotel Apartments Dubai Barsha Heights
    6.8
    Good
    Ibrahim from Saudi Arabia
    Solo traveler
    Stayed 2 nights in July 2018

    Bad bad reaseption ”

    Bad bad reaseption Bad bad reaseption

    Reviewed July 08, 2018

    Dear Valued guest, Thank you for taking the time to tell us about your recent stay. I am sorry that your experience did not meet all of your expectations; please allow me to express my sincerest apologies for the set of circumstances that inconvenienced you. Your feedback is very important to us. As it help us improve our service quality. We regret that service experienced was not up to your standards. In order for us to improve our services and resolve the inconsistency, kindly narrate the details of your experiences. This way we can resolve the issue on hand and better serve you in the near future. We do have a Duty Manager should a similar issue happen in your future stay, full time Duty Manager 24 hours, who are more than willing to help resolve these issues promptly to your satisfaction. Please do contact me on your next booking, I will ensure you a hassle free stay. Sincerely, Naseer T. Thodi General Manager

    Responded September 26, 2018
    Mercure Hotel Apartments Dubai Barsha Heights
    7.2
    Very good
    Muhammad from Pakistan
    Family with young children
    Stayed 2 nights in April 2018

    Good location but run down hotel”

    It is conveniently located on Sheikh Zayed road, easy access to metro. Staff are lazy, facilities are old and run down - they gave us iron that leaves stains on clothes, well equipped kitchen.

    Reviewed April 07, 2018

    Dear Valued guest, Thank you for taking the time to tell us about your recent stay.I am sorry that your experience did not meet all of your expectations; please allow me to express my sincerest apologies for the set of circumstances that inconvenienced you. In line with enhancing our guest experience priority, the hotel has minor renovation works in order for us to convert the look and feel to a more modern touch that we hope you will experience on your next visit. Your feedback is very important to us. As it help us improve our service quality. kindly narrate the details of your experiences from our Service member. This way we can resolve the issue on hand and better serve you in the near future. We hoped you contacted our Duty Manager during your stay, he is available 24 hours and willing to help resolve any issues promptly to your satisfaction. Please do contact me on your next booking, I will ensure you a hassle free stay. Sincerely, Naseer T. Thodi General Ma

    Responded September 26, 2018
    Mercure Hotel Apartments Dubai Barsha Heights
    9.6
    Exceptional
    Kashif from Canada
    Family with young children
    Family Two-Bedroom Apartment with Skyline View
    Stayed 2 nights in March 2018

    Exceptional”

    Good service. Make u feel comfortable

    Reviewed March 12, 2018

    Dear valued guest, We very much appreciate your comments regarding your stay and that you experienced relaxation while staying with us. Thank you for your recommendation to other travelers. It is a pleasure to read that service from our team had met all your expectations. Your compliments were already shared to them. We look forward to welcoming you back again soon. Sincerely, Naseer T. Thodi General Manager

    Responded September 26, 2018
    Mercure Hotel Apartments Dubai Barsha Heights
    6.0
    Nasser from Saudi Arabia
    Business traveler
    Stayed 2 nights in March 2018

    Good ”

    I like the hotel for one reason. They upgrade my appointment. However, toilet was dirty. Towels are old and not clean. Service of reception was slow in check-in & out, un organized and not friendly enough. However, the apartment was spacious with 2 bedrooms, 2 bathrooms, kitchen, laundry, sittingroom and 2 balconies.

    Reviewed March 11, 2018

    Dear Valued guest, Thank you for taking the time to tell us about your experience at the Mercure Hotel Apartments Dubai Barsha Heights. I am sorry that your experience did not meet all of your expectations; please allow me to express my sincerest apologies for the set of circumstances that inconvenienced you. Immediately upon receiving your comments, I have asked the manager in charge to conduct investigation regarding the shortfalls in the service. We do hope that you will give us another chance to serve you better, please bear in mind that any of your concerns can be communicated directly to our Duty manager, at same time, to resolve any issues during your stay. Kindly contact me on your next booking, I will ensure you a hassle free stay. Sincerely, Naseer T. Thodi General Manager

    Responded September 26, 2018
    Mercure Hotel Apartments Dubai Barsha Heights
    7.6
    Very good
    Tan from Singapore
    Business traveler
    Stayed 3 nights in January 2018

    slow internet and hot/cold water cannot control”

    Upon my checked in, the room wifi router was not working. The IT technician came but told me he will send someone to repair in the morning.....but no one came at all. I hv to log on to the wifi signal from the corridor. When taking your shower, be prepared to jump out of the shower fast as you cannot control the temperature of the water. One moment its very hot and the next moment its very cold. Tried to control the faucet but unable to control the water temp. My showers throughout my stay were very uncomfortable and i don't feel clean after the shower

    Reviewed January 22, 2018

    Dear Valued guest, Thank you for taking the time to tell us about your experience at the Mercure Hotel Apartments Dubai Barsha Heights. I am sorry that your experience did not meet all of your expectations; please allow me to express my sincerest apologies for the set of circumstances that inconvenienced you. Immediately upon receiving your comments, I have asked the manager in charge to conduct investigation regarding the shortfalls in the service. We do hope that you will give us another chance to serve you better, please bear in mind that any of your concerns can be communicated directly to our Duty manager, at same time, to resolve any issues during your stay. Kindly contact me on your next booking, I will ensure you a hassle free stay. Sincerely, Naseer T. Thodi General Manager

    Responded September 26, 2018
    Mercure Hotel Apartments Dubai Barsha Heights
    8.8
    Excellent
    Yi from Malaysia
    Family with teens
    One-Bedroom Apartment with Two Single Beds and City View
    Stayed 2 nights in December 2017

    Good”

    Staff is helpful and friendly. Good breakfast. Next to metro Station.

    Reviewed December 26, 2017

    Dear valued guest, Thank you for your recommendation & positive comments about our service, breakfast quality and accessibility to public transport. We could not be happier to read about your experience with us! It is our pleasure to see that we had exceeded your expectations with the service provided. Your compliments were already shared and will serve as inspiration to the whole team, to continually strive to give only the very best in service. We look forward to seeing you soon. Sincerely, Naseer T. Thodi General Manager

    Responded September 26, 2018
    Mercure Hotel Apartments Dubai Barsha Heights
    8.4
    Excellent
    Fiona from United Arab Emirates
    Family with young children
    Stayed 1 night in November 2017

    Excellent”

    Hotel was in an excellent location, right next to the metro station making it easy to get around Dubai. The apartment was very spacious although the décor is starting to look a bit dated/shabby. The breakfast was fabulous and so was the pool. Would stay again.

    Reviewed December 04, 2017

    Dear valued guest, Thank you for taking the time to tell us about your experience at the Mercure Hotel Apartments Dubai Barsha Heights. I am sorry that we did not meet all of your expectations; please allow me to express my sincerest apologies for the set of circumstances that inconvenienced you. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Rest assured that our utmost priority is to provide quality service and products to our guests. We regret that during your stay the, the hotel has minor renovation works in order for us to convert the look and feel to a more modern touch with complete State of the art in room technologies and new furnitures. Please do contact me on your next booking, I will personally ensure you a hassle free stay. Sincerely, Naseer T. Thodi General Manager

    Responded September 26, 2018
    Mercure Hotel Apartments Dubai Barsha Heights
    7.2
    Very good
    SHIN from South Korea
    Family with young children
    One Bed Room Apartment
    Stayed 13 nights in January 2018

    위치가 좋아요.”

    메트로 바로 앞이라서 위치가 정말 좋아요. 그런대로 불편함 없는 호텔이에요.

    Reviewed March 15, 2018

    Dear Valued guest, We very much appreciate your comments and thank you for recommending other travelers to stay at the Mercure Hotel Dubai Barsha Heights. It is always a pleasure to receive positive feedback from our most valued guests. The best reward to the hotel and its team is to share your experience in social media, be it Tripadvisor, Google and Facebook. This review will surely help our deserving staff be recognized and awarded for service excellence. We hope your next visit will be as pleasant as the previous one. Sincerely, Naseer T. Thodi General Manager

    Responded September 26, 2018
    Mercure Hotel Apartments Dubai Barsha Heights
    7.2
    Very good
    ibrahim from Saudi Arabia
    Family with young children
    Stayed 4 nights in September 2018

    Very good”

    كان الفندق في موقع ممتاز ، بجوار محطة المترو مما يجعل من السهل التجول في دبي.وحسن التعامل وخاصه شكر لموظف هشام لتعامله مع الظرف للى حصل لي ...

    Reviewed January 20, 2019

    Dear Valued guest, We are delighted to read how happy you were with your stay and were impressed with our hotel. Thank you for your recommendation to other travelers. It is a pleasure to read that our products and services made a great impression on you. We look forward to welcoming you back again soon. Sincerely, The Management

    Responded February 04, 2019
    Mercure Hotel Apartments Dubai Barsha Heights
    6.8
    Good
    ibrahim from Saudi Arabia
    Family with young children
    Stayed 5 nights in December 2018

    Good”

    المكان كان نظيف وجميل مع وجود اعادة تاهيل الطوابق العلوية وشكر خاص لموظف هشام سؤول الاستقبال والترحيب وحسن التعامل والتحمل في الطلبات التى طلبتها مع كل الاحترام له الموظفين معه ... مع توفير مواقف مجانا والانترانت مجانا

    Reviewed January 10, 2019

    Dear valued guest, Thank you for taking the time to write a review and for choosing to stay with us. We appreciate your positive comments regarding your stay and we are very happy to read that we had exceeded your expectations with our products and services. Your compliments to the team with their exceptional service quality was already shared. Thank you for your recommendation to other travelers and we look forward to welcoming you back again soon. Sincerely, The Management

    Responded January 10, 2019
    Mercure Hotel Apartments Dubai Barsha Heights
    8.8
    Excellent
    Maryam from Saudi Arabia
    Family with young children
    Stayed 7 nights in December 2018

    جميل ”

    جميل جدا ومريح وقريب من المترو وحوله خدمات كثيره التاكسي متوفر وسوبر ماركت وحلاق

    Reviewed January 01, 2019

    Dear valued guest, Thank you for taking the time to write a review and for choosing to stay with us. We appreciate your positive comments regarding your stay and we are very happy to read that we had exceeded your expectations with our products and services. Your compliments to the team with their exceptional service quality was already shared. Thank you for your recommendation to other travelers and we look forward to welcoming you back again soon. Sincerely, The Management

    Responded January 10, 2019
    Mercure Hotel Apartments Dubai Barsha Heights
    12
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    Mercure Hotel Apartments Dubai Barsha Heights
    |Very good 7.4
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    • Excellent location
    • Dubai Marina Walk
    • Dubai Internet City Metro Station is within 0.04 km